Love this place, look and feel is luxurious! Would definitely come backGenuine Hotels.com guest review
The only word I can use to describe this hotel is disappointing. I have wanted to stay here for a long time and I finally booked a girls weekend here. The rooms are ok, but nothing over the top. The cleanliness left a lot to be desired. Our shower looked dirty and my sink was clogged. Men's whiskers kept coming up from the drain, yuck!!! The maids left […] empty champagne glasses and water bottles for days. The pool is pretty cool, but finding a seat is a whole other story. Get ready to pay big time if you do not get up early enough to find a lounge chair. Overall, my favorite area is the chandelier bar. In the future, I will stay next door at the Aria an walk over for the chandelier bar. Otherwise, I doubt I will be back. Read moreGenuine Hotels.com guest review
"Okay but could use a little more TLC..."
Back to Vegas after a few years. We checked in fine but noticed the carpeting on our floor as well as overall room was a bit shall we say "worn". Our room was "ready" but it obviously had not been vacuumed. The blanket on one of the beds had an odd stain. Towels had to be requested, toilet paper had to be requested. The hotel's response, "oh, you want […] the full service? On the plus side-check in was easy and we did electronic check out-no odd charges. Cabana and pool-some of our group were treated very well, others were not. One of our group asked to be directed to our cabana: "I don't know where it is" was the response-not even sent in the general direction-is there not a sign in sheet? Brunch at Wicked Spoon: long line but it moved quickly-food was amazing and we did the bottomless mimosas. But instead of just bringing a glass of orange juice for a table of 11 women-how about a pitcher? Server seemed very put out-and the day was just starting! Read moreGenuine Hotels.com guest review
"I love Day Partys"
Did mention that I love Day partys? LolGenuine Hotels.com guest review
"Additional fees and housekeeping"
Hotel was good but it seems like you are paying high rate but there are other fees like resort fee, which is mendatory. Secondly our room was not clean till 7.30pm. We had no supplies in the bathroom. We called for the service four times. In the shower water won't drain and there was dust all over the room. Hotel rates are so much but did not provide […] simple hot water kettle for tea & coffee. It is just inconvinient. I will think twice next time. Read moreGenuine Hotels.com guest review
"Gorgeous and Trendy Hotel"
Even though check in wasn't until 3pm we were allowed to check in at 11am which was great! They also gave us complimentary late check out at 2pm. The staff was so friendly and the grilled cheese from room service was delicious. They were so organized when it came to getting a cab, we visited other hotels in the area and their cab wait lines took much […] longer than the Cosmos. The gym is very spacious and well equipped. And I loved all the pools. The Bamboo pool was very chill and a great place to catch some sun and relax. And Marquee was a blast! I would recommend getting a cabana if you were to visit that pool. The hotel is beautiful, my only complaint is that I wish there was more options for breakfast or brunch. Read moreGenuine Hotels.com guest review
Best hotel ever for youngsters ,Genuine Hotels.com guest review
Best customer service ever!!!! So luxurious and fun. Best views on the strip. I will be backGenuine Hotels.com guest review
"Amazing but super slow service"
only complaint would be that bell service, room service and valet take forever!Genuine Hotels.com guest review
Nice place in center of the strip streetGenuine Hotels.com guest review
My husband and I loved staying here. We would definitely stay at there again.Genuine Hotels.com guest review
"fountain view rooms for a fantastic view."
The fountain view rooms are the best hotel rooms I've ever stayed in.These rooms are very comfortable and quiet. The refrigerator and most of the counter top are taken up by mini-bar items. Good WiFi. Parking is convenient if you park near your set of elevators. Good location.Genuine Hotels.com guest review
"Beautiful view terrible housekeeping"
Great location and love the balcony view but the overall cleanliness of the hotel was terrible! We checked in and had a Japanese soaking tub and it had hair all around it and i know it was not cleaned properly or not at all. Second all the fixtures on the sinks and the door handles needed to be wiped down there were spots. I don't mean to be picky but […] if I'm paying $270+ per night I expect the best. Overalls nice stay but cleanliness is key in my book Read moreGenuine Hotels.com guest review
"No room cleaning"
I requested three time for cleaning the room but they did not. All they say was my request is not on the list. Cosmo is perfect hotel but has bad customer serviceGenuine Hotels.com guest review
"My new favorite place.."
Excellent all around. Only annoying thing. They kept coming every day to check the mini-bar... Isn't that why I put down a credit card, for incidentals? I love this place. Check in was chaotic, but after that everything else was awesome. I will be back.Genuine Hotels.com guest review
"Will never come back"
Stayed there for 4 nights and had a really bad experience. The cleaning staff did not clean my room for 2 of the days in spite of me calling morning, afternoon and evening to remind them. There is a compulsory 28usd fee you have to pay for internet upon arrival so its a scam that internet is free. Finally there is a line for the nightclub called Marquee […] just for guests and they charge you which is terribly bad because I found people who were not guests and had not to pay i will definitely never be back. Read moreGenuine Hotels.com guest review
"Top notch- the place to be"
Absolutely stunning hotel with lots of points of interest for you to look at and experience. Very sleek and cool with lots of great bars, restaurants and three pools. I enjoyed the digital art and the little touches throughout. I have to say the Terrace rooms are really beautiful with great views and small things like coffee table books. The crowd tends […] to be younger and better looking than any other casino on the strip. You will love it! Read moreGenuine Hotels.com guest review
The resort was awesome! Very high-end and modern. Sunday at the Marquee Dayclub pool was a blast.Genuine Hotels.com guest review
hotel locationGenuine Hotels.com guest review
Great room, food, view, and service. Be sure to visit Rose. Rabbit. Lie. At least once while you 're there. A very unique experienceGenuine Hotels.com guest review
I like the Vdara better. The Cosmopolitan is starting to look worn. Its clean and courteous but I like the separation of casino and hotel at the Vdara.Genuine Hotels.com guest review
"Ok hotel but not worth the price"
The Cosmopolitan is a very luxurious hotel in the heart of the Vegas strip. The room and hotel were spotless. After checking in and going to the room, which we upgraded at check-in, the room was in the west tower facing west. The curtains were all open allowing the sun to fully enter the room and the air conditioning units were completely shut off which […] resulted in the room feeling like an oven. We immediately turned on the air and closed the curtains on the windows facing the sun and then went to gamble and have dinner. We were gone for several hours and upon returning to the room, it was still extremely warm and the windows which would have allowed you to have an awesome view of the strip looked like they had never been cleaned at all. I reported these issues to the front desk who promptly stated they would be taken care of but there was no assistance offered at the time to deal with these issues. This hotel is nice but not worth the cost in my opinion. Read moreGenuine Hotels.com guest review
The shower light is broke down when we check in and overall cleaning is bad , specially the table and the shower roomGenuine Hotels.com guest review
"Great hotel well recommended"
I had a pleasant trip and stay at the cosmopolitan, great hotel at a great price. I had such a good sleep I ordered two of there pillows for my personal use.Genuine Hotels.com guest review
Top notch hotel. Great service and a great envoirment.Genuine Hotels.com guest review
Not at all happy with being put in a handicap room. The shower was dirty and small. The bathroom baseboard was water damaged and there was urine on the wallpaper by the toilet paper. There was food between the mattress and the bed frame and a sticky stain by the bed on the carpet. Someone had a party in the room at some point and hung decorations with […] tape. Housekeeping never removed the tape. Room 4939 Read moreGenuine Hotels.com guest review
"Best hotel on strip!"
Loved every minute of it!Genuine Hotels.com guest review
"Great place to stay...skip the restaurants!"
It was my second time staying at The Cosmopolitan, both times for business trips, mixed in with a little gambling. It's a beautiful hotel, nice large rooms, and nice bathrooms! Very comfortable beds made our short sleep times bearable! Our windows, which overlooked the Bellagio, were so dirty we could hardly see out! #2053. We also went to two of the […] restaurants, and the food and service were way below par...especially for the prices. I actually had to go speak to the manager in the sushi restaurant! Unfortunately, he chose the wrong way to make our meal right, but maybe he didn't have much experience. The Wicked Buffet was fantastic, and I would recommend going there, and skipping the other restaurants! Read moreGenuine Hotels.com guest review
"From Texas to Las Vegas"
It was great. Room was clean and spacious. My balcony overlooked the south strip from the 58th floor. A really nice room. A great location on the strip. Staff nice and helpful. Fitness Center features a boxing ring and punching bag- hotel does offer boxing gloves and hand wraps. Pools are nice, especially boulevard poor overlooking strip.Genuine Hotels.com guest review
It was amazing as long as you don't get a CITY VIEW room. The Fountian view rooms are amazing and high enough you don't have a lot of road noise.Genuine Hotels.com guest review
Much better hotels are available in Vegas. Service is awful. When we arrived at the hotel, our room had a very bad smell. The only solution that was proposed to us was to leave the room for a couple of hours so that they can fix the problem. We were told that the hotel was fully booked. When a technician came to our room, he immediately mentioned to […] us that we shouldn't stay here and that he was surprised to hear from us that no other rooms are available... So I checked on-line and guess what? Of course some rooms were possible to book for that night. Finally we got a call from the reception and the person informed us that a new room is ready for us. I do not recommend that that hotel. Read moreGenuine Hotels.com guest review
Good times at Cosmo as usual. Nice room with fountain view, excellent service (except at Bamboo pool). Will come again.Genuine Hotels.com guest review
Everyone was very friendly and welcoming.Genuine Hotels.com guest review
"Just a pretty picture!"
The hotel was absolutely beautiful but our service was deplorable. We waited on hold for 40 minutes to even place an order for room service. After an hour and a half our food had not been delivered. We waited another 20 minutes to check on our order. When we were finally able to talk to a live person she kept us on hold for 10 minutes just to come back […] and tell us they couldn't find our ticket. We of course just said forget it. We stayed a total of three nights. Our last day there they did not clean our room. We called the Concierge, they stated they would send someone right away. Two hours passed and no one showed. We called back to speak with a manger, our room was cleaned within 30 minutes. Very disappointing!..The hotel is absolutely beautiful but the service sucks! Read moreGenuine Hotels.com guest review
Staff was very accommodating and friendly. However I was pretty disappointed with the rooms. (AC issues and hot water issues) Otherwise the hotel is fantastic and in a great location!Genuine Hotels.com guest review
"Had a blast!"
Highly recommend! Ivan at check was amazing!Genuine Hotels.com guest review
"Crazy but Fun!"
First and for most, I had a wonderful time. I spent 4 days at the Cosmopolitan. My room was beautiful, spacious, super clean and a fantastic view. Just bring your clothes, they will even supply you w/ a toothbrush. All the restaurants were gr8 except for the two tapas places, CHINA POBLANO & JALEO, I guess tiny little tapas, that are extremely too salty […] with no relief from a $75 pitcher of Margarita's, is not for me. Holesteins had a gr8 burger for cheap eats, Wickedspoon was wicked good and a good value, the Overview cafe, in the east tower, was blah, unexciting and too $$$$ since they probably just plated you w/ something from the Wickedspoon's buffet selection. During the week the Cosmopolitan buzzed w/ excitement and visual overload, on the weekend it was congested and felt like I was staying at a college dorm (still fun to people watch). The gym/fitness room had more than any other hotel gym i have used, However, go mid day to avoid the morning fitness crazies, I thought mooring would be a better time since everyone parties all night, not the case go mid afternoon to have the place to yourself. This was my first trip to Las Vegas and the Cosmopolitan was definitely a fun place to stay. Read moreGenuine Hotels.com guest review
"Close to swimming pool"
ExcellentGenuine Hotels.com guest review
"it was very close to all the surroundings areas"
it was nice I wish it has more stores to shop like the other casinos & I also wish it had more of a variety of restaurant's like the Ceasar's.Genuine Hotels.com guest review
We enjoy the stay at Cosmopolitan, the only thing was the daliy extra cost of 28 usd, because we didn´t use the pool facilities because we stay at hotel only to sleep. I suggest that this fare be charged when you use the facilities.Genuine Hotels.com guest review
"Great for entertainment options but stay ok"
Love the bars, the pool, and range of dining options. Found the decor tacky at times and our beds were definitely not Queens, but doubles. We were also misinformed about spa costs and opening times of restaurants. Ultimately, when traveling with a group, I'd opt to stay at Palazzo, where the rooms are much more spacious.Genuine Hotels.com guest review
"Housekeeping needs more training"
For the second time, the trash cans were still full of the last guest's food containers and someone left a used towel on the sink. Nast....Genuine Hotels.com guest review
So happy to stay at this wonderful hotel. Heather the concierge and Rudy the mini bar attendant helped make my stay special. I did find a used comb, not mine ,on the floor in my room . I kicked it outside because I didn't want to touch it. I love Holsteins, Scarpetta and Secret pizza. I also luv Bond and The Henry and spent time and money at all of […] them. Read moreGenuine Hotels.com guest review
Definitely not the four seasons or ritz Carlton standard but equal to a 4.5 star hotel . 2nd time staying here , and by far the room with terrace along with city center location make it the best place to stay in Las Vegas .Genuine Hotels.com guest review
Great location mid strip. Beautiful hotel and great bars and restaurants. Housekeeping staff very helpful and friendly. Would definitely return to this hotel.Genuine Hotels.com guest review
We had a one bedroom with a Terrace balcony. Fabulous hotel, spacious room GREAT view of the strip and blvd pool. I would definitely stay here again.Genuine Hotels.com guest review
"Definitely a Party hotel!"
I love this hotel, their excellent service and amenities. The only thing I wish they had better soundproofing in the rooms. I was on the 36th floor and could still hear pounding from the music coming from Marquee pool at all times. Totally understandable, as it is the best dayclub and nightclub at the time, so I am not complaining. Just warning if you […] go to Vegas on business, then not a good idea to stay here. Read moreGenuine Hotels.com guest review
"Cosmopolitan - not bringing their A-game"
Overall, I like the Cosmopolitan. I stayed here last year for a business conference and was really impressed by the entire experience. This year's stay pales in comparison. I arrived late at night and wanted to order room service. There was no menu in my room. I had to call several times to get one sent to me. In the end it took more than two hours […] to get a menu and then get my food. I was up until almost 1 a.m. Also, housekeeping didn't do a very good job cleaning my room. I didn't get fresh towels or replaced toiletries. I know that most people come to Vegas to party and maybe don't care about these things, but I was there for business. Overall, I expect better service from such an expensive and highly rated hotel. Read moreGenuine Hotels.com guest review
This place is awesome. The room and view were amazing. We would definitely stay againGenuine Hotels.com guest review
"Cosmopolitan is great!"
hip hotel, great location, awesome rooms, great time!Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )