All hotels in Surfers Paradise, Queensland, Australia
1 room, 2 adults
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Hilton Surfers Paradise Residences, Gold Coast

5 stars
6 Orchid AvenueSurfers ParadiseQLD4217Australia, ‏‎855-239-9397
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.2 / 5
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
Value for money
Fairly good value for money
772See all 772 Hotels.com reviews
From 2,675 reviewsTripAdvisor Traveller Rating

Hilton Surfers Paradise Residences, Gold Coast

Hotel Info: ‎866-539-8117‎

from $189
  • Two Bedroom Residence - Weekly Service
  • Four Bedroom Residence - Ocean View
  • One Bedroom Residence - Ocean View
  • Two Bedroom Sky Residence - High Floor
  • Three Bedroom Residence - Ocean View
  • Two Bedroom Residence - Ocean View
  • Two bedroom residence
  • Sub Penthouse Suite

At a glance

Key facts

Hotel size

  • This hotel has 410 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

  • Extended parking

Also known as

  • Hilton Residences
  • Hilton Residences Hotel Surfers Paradise
  • Hilton Surfers Paradise Residences
  • Surfers Paradise Residences

Policies

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: AUD 100 per night (for stays between 1 January - 31 December)

Optional extras

Onsite credit card charges are subject to an extra charge

Early check-in can be arranged for an extra charge of AUD 150

Late check-out can be arranged for an extra charge of AUD 150

Self parking costs AUD 15 per night with in/out privileges

Valet parking costs AUD 30 per night with in/out privileges

Rollaway beds are available for AUD 60 per night

Breakfast is offered for an extra charge of AUD 35 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for AUD 29 per 24-hour period (rates may vary)

WiFi is available in public areas for AUD 29 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for AUD 29 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for AUD 29 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in common area
  • Barbeque grills
Things to do
  • Number of outdoor pools - 3
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Pool umbrellas
  • Number of spa tubs - 8
  • Sauna
Working away
  • Business center
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 2010
  • Elevator/lift
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Separate dining area
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • In-room safe

Special features

Spa

Eforea SPA AT HILTON has 7 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Dining

Salt Grill - Onsite fine-dining restaurant. A children's menu is available. Reservations are required.

The Food Store - This delicatessen serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Recreation

On Site

  • Health club
  • Sauna

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Hilton Surfers Paradise Residences, Gold Coast’s small print

Also known as

  • Hilton Residences
  • Hilton Residences Hotel Surfers Paradise
  • Hilton Surfers Paradise Residences
  • Surfers Paradise Residences

Policies

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: AUD 100 per night (for stays between 1 January - 31 December)

Optional extras

Onsite credit card charges are subject to an extra charge

Early check-in can be arranged for an extra charge of AUD 150

Late check-out can be arranged for an extra charge of AUD 150

Self parking costs AUD 15 per night with in/out privileges

Valet parking costs AUD 30 per night with in/out privileges

Rollaway beds are available for AUD 60 per night

Breakfast is offered for an extra charge of AUD 35 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for AUD 29 per 24-hour period (rates may vary)

WiFi is available in public areas for AUD 29 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for AUD 29 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for AUD 29 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 772 reviews

Hilton Surfers Paradise Residences, Gold Coast
Outstanding5.0 / 5
Enjoyed every minute of our stay
Was somewhat concerned after reading some of the reviews, but I found this hotel great. We stayed in a Sky View Unit which was on the 43rd floor, view was amazing, the unit was very clean and the staff very polite, helpful and professional. The breakfast was beautiful and Mark's attention and assistance made our meal even more special. Kenji on reception was a delight and couldn't be more helpful. Staff like these are a great asset for any company.
2 night romance trip
Hilton Surfers Paradise Residences, Gold Coast
Poor1.0 / 5
AWFUL AWFUL AWFUL
We paid an extra $168 for wifi and sky home using a free night. We arrived to check in at 3pm but had to wait 35 minutes as told the plug was stuck in the bath! Ha We waited for ages before plug out! We were not given Ocean Views but were up high on Level 40 looking at the back of the hotel not the ocean. Room 24006 was dirty and the tv was not even set up with foxtel - the cords were out and no brochures to even say you were at The Hilton (eg Room Service Menu). I rang Reception and WENDY said she would move us as I was right it was not an Ocean View Sky Home. It took another 45 minutes for us to be moved to Room 24303 which was a lovely room but they forgot to make up the bed in the lounge room! HOPELESS!!!!!! My husband ended up going to stay at his Dad's house at Tweed Heads so we could all fit as only had 2 beds made. No we did not enjoy our free night at all. The air conditioning did not even work properly and when I rang Reception I was told they would need to send someone but nobody available so I told them do nothing as happy to be going home today! It seems that if you book to stay at the Hilton Surfers Paradise with Hotels.com the Hilton does not treat you very well. We were only in our Room (24303) from 5pm and checked out at 11am - never going to stay there again using Hotels.com! We should have checked in at 3pm into Room 24303 with air conditioning working and bed made up in lounge as 5 people were booked to stay! I really would like a reply and an apology!
1 night family trip
Hilton Surfers Paradise Residences, Gold Coast
Outstanding5.0 / 5
Awesome
Awesome location, great room, even better view.
3 night family trip
Hilton Surfers Paradise Residences, Gold Coast
Outstanding5.0 / 5
Lovely spot
Lovely hotel, great facilities, perfectly located. Balcony overlooking ocean. Only complaint was Internet was $29 per day and seems like it should be included when you are paying decent amount for the room-
1 night romance trip
Hilton Surfers Paradise Residences, Gold Coast
Excellent4.0 / 5
Not a quiet hotel
The room service was terrible
2 night romance trip

See all reviews

Hilton Surfers Paradise Residences, Gold Coast

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