All hotels in Wichit, Thailand
1 room, 2 adults
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30/10 Moo 8, Bor Rae - Ao Yon Road, A. Munag, Wichit, Phuket, 83000, Thailand, ‏‎800-491-6126
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4.5 / 5Excellent

Score breakdown (from 48 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.3
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    3.9
5.0 / 5Outstanding
"Great deal for a great resort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
I'm a backpacker and I needed a few days off, this place more than provided the respit I needed. The staff is friendly, the DVD library the best, food at the restaurant was amazing, and the beach is probably nice in the season. Loved every minute of it.
Genuine Hotels.com guest review
1 night trip Sep 18, 2014
Josh
US
3.0 / 5Good
"Charming boutique type hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
Not by any means a big resort type hotel. This is a small facility but it has a nice pool and restaurant, nice guest rooms and a pretty location. It is quite out of the way from anything so be prepared to rent a car or take a lot of taxis. It felt like a nice 3 star hotel. I don't know how hotels.com determines its rankings to call this a 4 star.
Genuine Hotels.com guest review
3 night trip Apr 18, 2014
Ryan
US
2.0 / 5Fair
"Nice hotel, service was awful!!!"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Hotel was nice, but bed and pillows were rock hard! Hotel right on the beach, although beach is not very clean. Very isolated area, taxi to any activities or city are overpriced! Hotel staff VERY unfriendly: no greeting when passing by, will throw food on table instead of setting it down nicely, have to ask multiple times to get what you need. Food and services WAY overpriced!
Genuine Expedia guest review
Other trip Apr 9, 2014
masha
US
5.0 / 5Outstanding
"Nice stay at the Cloud 19"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
My husband and i spent a night here on our way to Koh Phi Phi. The Staff was helpful with setting up our taxi and ferry ride. The hotel itself was in a quite location. It was small (14 rooms) all with beautiful views. The rooms were clean and functional. Bathroom was big with an outdoor shower. Pools were amazing. The beach was quiet and private. The breakfast was standard. We did not eat dinner there. Overall it was a wonderful experience. I wish we could have taken this hotel and put it on Koh Phi Phi for the rest of our trip.
Genuine Hotels.com guest review
1 night romance trip Mar 12, 2014
A Traveler
US
5.0 / 5Outstanding
"great place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Right on beach. Nice rooms!
Genuine Hotels.com guest review
2 night trip with friends Jan 19, 2014
island
US
5.0 / 5Outstanding
"Beautiful beach retreat"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Excellent place to stay in Phuket if you want to enjoy the beauty of the area and islands around, but don't want to deal with the crazy nightlife. Cloud19 was our favorite hotel on our SE Asia adventure. It's outside of town which gives you a relaxing area to enjoy the scenery, and access to town and all tours/adventures, but not put you in the middle of the party scene. The spa isn't great, but there is an excellent massage hut right in front of the hotel.
Genuine Hotels.com guest review
3 night trip with friends Mar 17, 2013
Caroline
US
5.0 / 5Outstanding
"Great place"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed here for 10 days as a group of three: me (25y), my mom and her friend. We really enjoyed our stay - the personnel was very nive and always there to help and treat, the location was away (exactly what we were looking for), the sunsets and views breathtaking. The hotel is set on the beach with nice sand but not that nice sea - for good swimming you have to somehow swim over or walk through 50 meters of not pleasant corals, but after that the depth is very low and water is clear and good. Also the ebbs can be really awfull - you won't believe it is the same sea as you can swim in during tides) But overall - if you are looking for beautiful location far away from crowds and you're not afraid to spend much for car-rental or taxis - GO HERE.
Genuine Expedia guest review
Other trip Dec 16, 2012
Ekaterina
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Wonderful reception staff"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The staff were fantastic, the lady on reception could not do enough. If you are disabled there is a steep hill and loads of steps.we had to pay an extra 560 pounds to upgrade to a room on the ground level. Food was fantastic. There is a lot of building works going on both sides of the hotel which is not the fault of the hotel. Beach is beautiful room was great.
Genuine Hotels.com guest review
14 night business trip Feb 8, 2015
Dr Barbara
GB
4.0 / 5Excellent
"Good hotel but terrible neighbours"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    1.0
Lovely hotel and friendly staff although they constantly ran out of bottled water and diet coke... To the left of the hotel there is a huge building site (which we were not told about) and to the right there is a residential house where a lovely (I assume male) yaks up every morning and every evening (I know it's a cultural thing but it's vile to listen to)... Great rooms (we stayed in 305) with a lovely view! Closed the bar at 10pm on Christmas day which was disappointing considering they told us it closed at 11pm that very morning
Genuine Hotels.com guest review
4 night family trip Dec 24, 2014
lindsay
GB
5.0 / 5Outstanding
"Hidden Gem"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel. Great service, clean beach, recommended for those that like quiet resorts... Cons, far from social amenities.
Genuine Expedia guest review
Other trip Oct 27, 2014
A Traveler
AU
4.0 / 5Excellent
"Nice hotel, definitly a retreat but was noisy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
It was the low season in Phuket so it was very calm except there was constructions near the hotel that made a lot of noise. The staff is very helpful and kind. The room was perfect, very nice view. We thought it was a little far away from town especially when they charge 500 baht for a 15min shuttle to town after the stay...
Genuine Hotels.com guest review
2 night trip Jul 21, 2014
A Traveler
AS
5.0 / 5Outstanding
"Great quiet location with great views"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff were fantastic and rooms large and very clean. Can't complain about much except at this stage June 2014 there is construction next door and can be noisy at times, but this is not the Hotels fault and will get better in time. We had a good time but you will need to hire a Motor Bike to get around as it is away from Patong approx 40 mins, which was good and there was plenty to do and see.
Genuine Expedia guest review
Other trip Jun 8, 2014
A Traveler
AU
5.0 / 5Outstanding
"excellent place to stay /quite /relaxing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
great time to stay weather just starting to change but hot enough to relax around pool nice staff and in area the people are very helpful
Genuine Expedia guest review
Other trip May 23, 2014
micko
AU
5.0 / 5Outstanding
"Perfect getaway"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Staff are wonderful, courteous and willing to please. Spa services are excellent.
Genuine Expedia guest review
Other trip May 23, 2014
A Traveler
AU
4.0 / 5Excellent
"Nice small hotel with good rooms and nice pools"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Good place to stay, happy to recommend for couples all ages
Genuine Expedia guest review
Other trip Mar 31, 2014
A Traveler
AU
4.0 / 5Excellent
"Nice hotel by the beach"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed in March 2014 in this hotel for 6 nights. The room was very comfortable, air conditioned with a lap pool just outside our door. At night we found it a bit noisy, do not know what the source of the noise might have been. Other then that we liked it. We did have a rental car, so it was easy to get to the hotel, but it is a bit out of the way which we didn't mind at all. Nice view from the balcony, and from the beach you could see the Big Buddha and Chalong Bay. Breakfast was nice too, and you can eat lunch and dinner there too which was also tasty.
Genuine Expedia guest review
Other trip Mar 31, 2014
Steve
AU
5.0 / 5Outstanding
"Very very nice hotel, no nice beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very very nice hotel, great relax but beach and sea dirty. In any case beautiful holiday and fantastic Phuket!!!!
Genuine Expedia guest review
Other trip Mar 3, 2014
chiara
HK
5.0 / 5Outstanding
"Perfect location for a quiet retreat"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was impressed with Cloud 19. The staff were super friendly and helpful at every turn. The location is ideal if you want a quiet get away. The food is worth the stay alone. I ate some memorable Thai soup and they even provided many Western dishes as well. The only improvement could have been their wine selection. The room was spacious and clean. The shower was excellent. We enjoyed our 10 day stay and I would recommend Cloud 19 to all.
Genuine Hotels.com guest review
11 night trip Jan 20, 2014
Glen Little
CA
5.0 / 5Outstanding
"Wonderful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed for seven nights in January. Perfect place for total relaxation - which was what I wanted. Staff were lovely and very helpful. Rooms clean, as we're the general grounds and facilities at the hotel. It's not in the middle of all the action - but as I say that's what I was after. Phuket town is a short taxi ride away. Hotel taxi price is very competitive. Beach bars and restaurants are just along the beach. I would recommend this hotel.
Genuine Expedia guest review
Other trip Feb 9, 2014
故宮好き
GB
5.0 / 5Outstanding
"Great place to get over the jet-lag from travel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Lovely hotel. The service was great and the room was nice. We were upgraded to a room on a higher floor, I guess. Breakfast was good, but restaurant prices for lunch were high. Found a great restaurant on the Beach. For a taxi fee, the manager drove us to our pickup spot nearby for the beginning of our sailing trip.
Genuine Hotels.com guest review
2 night trip Jan 7, 2014
Berkeley
CA
5.0 / 5Outstanding
"Great hotel with incredibel staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great food, spa, service, rooms and view. A little far out, no beach for swimming but all in all a grat experience.
Genuine Hotels.com guest review
2 night romance trip Aug 13, 2013
Roald
IL
5.0 / 5Outstanding
"Great place to relax"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel is very clean and cozy. The beach was a bit dirty, but there is another beach very close by, and that one was very good. The restaurant is excellent.
Genuine Hotels.com guest review
3 night romance trip Aug 8, 2013
A Traveler
IE
5.0 / 5Outstanding
"Excellent Boutique Hotel in quiet area of Phuket"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Extremely relaxing place. We stayed in the Poolside villa which was amazing with its own patio overlooking the beach. Staff was hard working and very nice. The food was good. Great hotel to forget your troubles at. Not easiest place to get to but well worth it. Cheap beer and food can be found at a couple beach restaurants a short walk down beach.
Genuine Hotels.com guest review
2 night trip Feb 15, 2013
Matthew
SG
5.0 / 5Outstanding
"Thailand at its best"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a perfect stay at Cloud19 in Nov 2012 for 5 nights, the hotel staff made us feel very well looked after, they couldn't do enough for us. We have been to Thailand 3 times now, staying in lots of different locations with this hotel being up there for their hospitality and facilities. If we go back to Phuket we would definitely stay here again. The hotel is quite a distance from the main seedy tourist areas (one of the attractions for us), but everything you need is nearby. The hotel restaurant was superb, and very cheap (by Western standards at least) we ate there most meals. The spa was also excellent, and a very reasonable price. We also did a Thai cooking class lead by the hotels head chef. We had a very enjoyable stay, and were very very relaxed by the end of it! Well done Cloud19! :o)
Genuine Hotels.com guest review
5 night romance trip Nov 11, 2012
Caroline
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"trés bel hôtel, confortable mais totalement isolé"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hôtel très calme , belle situation sur la baie de chalong. personnel adorable, bonnes prestation^s en revanche, il n'y a pas d'animation, rien autour aucun commerce, pas de bar ni de restaurant aux alentours
Genuine Expedia guest review
Other trip Jan 5, 2015
A Traveler
FR
5.0 / 5Outstanding
"Superbe hôtel sur plage avec deux piscines"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Absolument magique, hôtel situé dans le Sud de l'ile de Phuket dans une zone préservée. Elle est à vingt minutes en voiture de la ville de Phuket mais il y a tout sur place, un restaurant très bon dans l'hôtel et sur la plage à côté des restaurants en paillottes très bon marché, de même pour les massages soit à l'hôtel soit à côté moins cher. Le personnel est nombreux et très souriant. Les finitions de l'hôtel et la propreté sont vraiment au top, plusieurs chambres donnent directement sur une piscine à l'étage, à 30 cm de la porte de la chambre. Ils peuvent tout organiser pour vous notamment les déplacements en voiture haut de gamme avec chauffeur. C'est une ancienne grande villa de plage qui a gardé tout son côté intime car il y a moins de vingt chambres. C'est vraiment un super hôtel pour débuter ou finir votre séjour à Phuket.
Genuine Hotels.com guest review
3 night romance trip Oct 29, 2014
A Traveler
FR
4.0 / 5Excellent
"初めてのプーケット一人旅で宿泊"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
民宿の様なアットホームな雰囲気と、部屋が清潔で広さも十分あり、リゾート風のインテリアがとても気に入りました。雨季でしたが部屋から海が眺められるところもよかったです。 難点といえば空港から遠い点と、プーケットファンタシーを見に行くのに車で片道1時間30分以上かかったところです。逆にピピ島のスピードボート乗り場へは車で30分で着きました。プーケットで何をしたいかを考えて宿泊することを勧めます。レストランは朝7時からと説明がありましたが、ピピ島へ行く日に朝食を取ろうとレストランへ行くとまだ開いておらず、10分過ぎてスタッフが出社してきました。なんとかツアーには間に合いましたが、前日にスタッフに伝えておけばよかったと思いました。雨季で宿泊客が少なかったのでスタッフものんびりしていたと思います。レストランの食事はリーズナブルでマッサージも安めの値段だと思います。 とにかく静かで落ち着いた雰囲気が堪能できるので、大人のカップルまたは一人旅で訪れてください。
Genuine Hotels.com guest review
2 night trip Oct 17, 2014
A Traveler
JP
5.0 / 5Outstanding
"ein TOLLES Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Es war wirklich wundervoll, nettes Personal und eine atemberaubende Kulisse am Pool... Die Lage ist etwas abseits, und aktuell ist eine Baustelle direkt daneben. Hat mich jetzt aber nicht so gestört den das Hotel selbst macht die wieder wet. Die Zimmer sind gross und mit allem ausgestattet (mp3 docking Station,Tv, Klima, Kühlschrank) Ein Pluspunkt ist auch das hier auch auf die Umwelt geachtet wird, plastik wird weitesgehend vermieden . Super!!
Genuine Hotels.com guest review
6 night trip Sep 24, 2014
Marcella
DE
5.0 / 5Outstanding
"Magnifique!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
L'hotel est splendide... Juste au bord de la plage dont l'acces est possible par des escaliers. Il est tres calme puisque pas encore tres connu du coup par moment vous pouvez profiter toute la journee tout seul de la pisicine. Il n'y a pas de bruit. Le personnel est tres agreable, souriant et toujours present. Les chambres sont spacieuses (c'est casiment un appartement avec coin salle a manger, coin cuisine avec son bar etc), les chambres sont propres et tous les jours on vous demande a quelle heure vous voulez qu'ils nettoient la votre. Le restaurant de l'hotel est a tomber par terre! Pour nuancer ce tableau idyllique je dirais que seul le fait d'etre excentre pourrait poser probleme puisque la moindre sortie necessite un moyen de transport, mais pour nous ce n'est pas un critique, c'est ce que nous recherchions a phuket. Apres vous n'etes qu'a 20mns de Phuket Town, 30mns de Patong, 45mns de l'aeroport. Je le conseille vivement.
Genuine Hotels.com guest review
8 night trip Aug 23, 2014
Hanan
FR
5.0 / 5Outstanding
"Tolles hideaway in schöner, aber sehr ruhiger Lage"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Alles wirklich top! Nur das Zimmer war nicht sooo stylish ausgestattet, dafür aber schön groß.
Genuine Expedia guest review
Other trip Apr 1, 2014
Thomaso
DE
5.0 / 5Outstanding
"a very nice place for retreat"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
we arrived at 0230am and a staff was waiting for us. All staff are very friendly, environment is safe and quiet. Not a big hotel but let you have a warm feeling. If you look for a place for a peaceful vacation, we recommend this but if you look for a shopping, eating holiday, the location is not suitable for you.
Genuine Hotels.com guest review
5 night trip Mar 11, 2014
B Chui
HK
5.0 / 5Outstanding
"Wer die Ruhe in Phuket sucht ist hier Richtig."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Freundlicher Empfang, nettes Team. Wir hatten schöne Tage im Resort. Es liegt zwar weit weg von den Tourizentren und ist immer mit Fahrerei verbunden, aber es lohnt sich.
Genuine Expedia guest review
Other trip Mar 18, 2014
A Traveler
DE
4.0 / 5Excellent
"lovely and peaceful hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It is a very nice, clean, comfort and peaceful resort except there are room of improvement on their breakfast in its quality and its services.
Genuine Hotels.com guest review
3 night trip Feb 20, 2014
E chau
HK
4.0 / 5Excellent
"Top hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Top hotel op een prachtige lokatie, direct aan het strand in een rustig deel van Phuket.
Genuine Expedia guest review
Other trip Feb 23, 2014
Gijs
NL
5.0 / 5Outstanding
"très bien pour être au calme"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
très bon souvenir
Genuine Hotels.com guest review
2 night romance trip Feb 3, 2014
boubes
FR
5.0 / 5Outstanding
"Hotel digne de porter ses 4*"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
2 nuits seulement. Mais top. Si vous demandez au moment de la réservation un accès piscine, ils vous donneront une chambre avec une piscine privée juste devant. Prenez la numéro 203. 204. 205. Restaurant super. Spa propre et pro. Plage juste devant déserte. Personnel hyper serviable et de bons conseils. Allez y les yeux fermes. Seul hic c'est qu'il est un peu isolé donc le moindre taxi c'est 500 bath pour voir la civilisation.
Genuine Hotels.com guest review
2 night romance trip Jan 19, 2014
Christophe
FR
4.0 / 5Excellent
"Frühstück rationiert, Badezimmer riecht wie Kloake"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
Insgesamt ist das Hotel durchaus gut, zwei Details fanden wir aber störend: a) Das im Preis enthaltene Frühstück ist à la carte, und es gibt nur die Möglichkeit, aus mehreren vorgegebenen Paketen etwas auszuwählen. Eine Scheibe Toast und eine Portion Cornflakes lassen sich so ebenso wenig an einem Morgen kombinieren wie ein Ei und ein Joghurt. Unser Wunsch danach wurde schroff abgelehnt. Wir haben noch nicht einmal das Angebot bekommen, gegen Aufpreis unsere Wunschkombination zu erhalten. Vermisst haben wir auch den überhaupt nicht vorhandenen Käse. Käse gehört zwar nicht zur thailändischen Frühstückskultur, in den meisten anderen Hotels in Thailand dieser Preisklasse wird er dennoch angeboten. b) Im Badezimmer roch es nach einer Mischung aus Abwasser und Fäkalien. Vermutlich kam der Geruch aus einem der zahlreich vorhandenen Abflüsse. Das Hotel ist sich der Problematik bewusst. Die einzige Maßnahme, die wir während unseres Aufenthalts beobachtet haben, war das Aufstellen von Duftkerzen. So war der Geruch leider während des gesamten Aufenthalts vorhanden, wenn auch zeitweise weitgehend vom Geruch der Kerze überdeckt.
Genuine Hotels.com guest review
4 night trip Dec 26, 2013
Christian
DE
4.0 / 5Excellent
"Perfekt til afslapning og luksus"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Vi tilbragte 5 dage henover jul på dette skønne hotel som ligger langt fra larm og støj og andre turister. Det er oplagt til afslapning og dog stadig kun ca. 20 min Phuket town på scooter. Hotellets personale var meget søde og servicemindede og udsigten ganske enkelt fantastisk. En dejlig oplevelse
Genuine Hotels.com guest review
4 night romance trip Dec 21, 2013
Mads
DK
5.0 / 5Outstanding
"Sur notre petit nuage"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
L’hôtel correspond parfaitement aux photos. Nous étions au calme loin de l'agitation de la ville avec une vue magnifique. Nous avons séjourné 3 nuits et nous avons eu du mal à quitter notre petit nuage. Pour manger en passant par la plage à droite de l’hôtel vous avez 2 restaurant à 600 le 2ème le "rock on the beach" est très très bon avec une cuisine traditionnel avec un prix défiant toute concurrence. "Pour vadrouiller location de scooter 300 Batts au lobby direction l'aquarium (plus pour voir les restaurant au alentour) Le Cloud 19 est un lieu idéal pour les amoureux à la recherche de tranquillité.
Genuine Hotels.com guest review
2 night romance trip May 15, 2013
A Traveler
FR
5.0 / 5Outstanding
"far away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
located far from pukhet town and touristic places, but this is an advantage. several beach local bars and restaurants making it good choice for three, four days
Genuine Hotels.com guest review
3 night family trip Mar 19, 2013
A Traveler
PL
5.0 / 5Outstanding
"cinq jours en dehors des sites touristiques"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Excellentes ; Nous voulions un endroit calme et pour autant proche de la ville : c'est réussi. Les plus : personnel accueillant, endroit charmant, literie haut de gamme, piscines dont une au pied de notre chambre, location de scooter. Avons été visiter Patong pour comprendre combien nous étions bien au Cloud19, aussi plonger avec dive center francophone à Chalong recherché par nos soins, manger sur la plage, réservé une navette aéroport sur internet : la liberté, quoi ! ; Nous y retournerons !
Genuine Hotels.com guest review
5 night romance trip Feb 16, 2013
philippe
BE
4.0 / 5Excellent
"lungt och skönt"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Om du vill ha lugn och skön semester, bort från alla tokiga turister, är detta hotell rätt för dig. Ligger 1 timme från Flygplatsen. Ganska öde. Inte så mycket aktiviteter runtomkring. Bara strand, sol o bad. Servicen är bra, och rummen ok.
Genuine Hotels.com guest review
3 night trip Feb 9, 2013
A Traveler
SE
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Bel hotel calme mais plage loin d'etre paradisiaque coté propreté et pas de baignade possible à marée basse
Genuine Hotels.com guest review
2 night trip Jan 21, 2013
alain
FR
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
We were given a room with less standard than we paid for and the hotelmanager didn't want to help us, even though he admitted that we paid for anorher room. All togheter the staff was not very nice at this hotel.
Genuine Hotels.com guest review
1 night trip Jan 3, 2013
A Traveler
SE
4.0 / 5Excellent
"Panwa's hidden gem..."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Mu husband and I stayed for 6nights between 24th and 30th Dec, 2012. Hotel staff is very friendly and helpful, the restaurant offered a good variety of both thai and western dishes, at very satisfying quality level. The spa therapists were very skillful and attentive to our physical conditions when giving the massages. Our only "complaint" would be that the hotel lacked some event planning regarding christmas, although we did see that they were planning a new year's party. All in all we had a nice stay with good food and friendly staff to care for our needs and because of the hotel's remote location, we were able to relax and enjoy a very quiet and much needed vacation. PS. If you ever get tired of the restaurant's food, a short walk on the beach will take you to a local restaurant "the beach restaurant", they serve quite good food. The prices are lower than the hotel, but then so are the facilities / standards.
Genuine Hotels.com guest review
6 night trip Dec 24, 2012
H.
KR
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
6 night romance trip May 3, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip Mar 16, 2013
Sourav
IN
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Jan 29, 2014
clem
FR

TripAdvisor reviews for Cloud19 Beach Retreat

Overall rating:Based on 156 traveler reviews

Most recent traveler reviews:

Overall Rating
"Lovely Stay at Cloud19 Beach Retreat"
06/29/15 Carl G Bangkok, Thailand
We had a wonderful two-night stay at this small resort on the southern tip of Phuket. The resort is a bit off the beaten track away from major tourist beaches and large hotels but finding this gem is well worth it. Nearly brand new, there is a warm atmosphere that is fostered by the fantastically friendly and attentive staff and management. The small pool area, restaurant and comfortable rooms all combine to create an intimate, relaxing feel. I was with my son and his buddy so definitely not a romantic weekend - but I can imagine it would be a perfect get-away for such activities. Would recommend renting scooters as there's plenty of curvy, safe roads to drive on near the resort. Also, a really quiet beach a short scooter ride away. A bit far from Patong Beach or the better beaches on the west coast but if comfortable on bikes or rental car a 40-minute trip and well-worth the time. Would definitely revisit Cloud 19.
Overall Rating
"hidden treasure in Phuket"
06/10/15 mikif965
nice hidden hotel,a bit difficult to get there,coz we use public transportation.Is off saison during our stay,But the service still excellent! like the room is white colour and stone floor,feel clean and cool I really like the painting . the main pool is nice and well maintened the small pool right in front of our room is nice too,just a bit bird poo on the side and some insect fall in,but is clean in general. Our breakfast is included.the menu is simple,but it cover all the basic stuff. the servers is excellent ,they really care about how to put the utensils and the tea pot..tea cup..etc.I like those details. we like to eat at local places,so didn't try the restaurant,but we have tasted a complementary grill calamary,it was great! the beach have a nice warm transparent clean water,depending on the weather.it can be very murky on a high wind day.
Overall Rating
"3 magic days"
05/03/15 shanooooo1000 Phuket Town, Thailand
I took my girlfriend here for her birthday and gave the guys a little heads up for something special, they executed flawlessly, helped me out with surprising her organized everything for us and provided the perfect evening, service was flawless the whole time we were there and accommodation clean and comfortable, perfect place to watch the world go by, will be back soon!!
Overall Rating
"Amazing holidays!"
04/13/15 MookBangkok Bangkok
I was at Cloud 19 for 4 nights with my 3 kids. Cloud 19 is lovely boutique hotel with only 19 rooms. I stayed in beach front suite. It has spacious bedroom and bathroom. There are everything you need at breakfast. Service is impeccable. 20 meter pool which is more than sufficient. The new management just came in middle of march and they have revamped the whole hotel. They are very attentive and care in every details. I'm sure Cloud 19 will be one of the top boutigue hotel in no time.
Overall Rating
"Lovely resort in quiet part of Phuket"
03/29/15 Winedude Melbourne, Australia
We enjoyed a few nights at Cloud 19. A quiet part of the island and you need to travel to get more restaurants nightlife etc. Staff were very friendly and helpful and room was nice. Pool area and sunset view lovely. A chilled rather than party place but would go back.
Overall Rating
"Better than we expected"
02/23/15 travelbunny762 Singapore, Singapore
We had booked Cloud 19 through the hotel comparison site called Trivago and the cheapest price was through Amoma.com. After booking (and paying for) the hotel and receiving the hotel voucher via email, I started to read some worrying reviews about Amoma.com so I immediately called Amoma.com (they had a UK contact number on the hotel voucher) to confirm that my booking was confirmed. Luckily it was. In addition, I emailed Cloud 19 and they emailed back to say they had a record of my booking...so far so good! I read most of the Trip Advisor reviews about Cloud 19 and some were really negative so I was hoping for the best. When we got to Cloud 19 I realised that there was actually nothing to worry about. We stayed 3 days and 3 nights and we would come back again and recommend it to friends. Food - yes the breakfast is basic but it still filled us up. The lunch/dinner menu looked ok but we ate out mostly. There is a place called "The Beach Bar" about 15 minutes walk along the beach which had good cheap food. There are also great restuarants in Cape Panwa town area including the Sri Panwa and Cape Panwa hotel restuarants/bars if you're looking for something more upscale. Massage - note that the massage ladies on the beach charge about 100 baht more for an hour long foot massage than the ones in the Cape Panwa town area. Service - staff were lovely and seemed to bend over backwards for us. Room - I asked for a quiet room and we were given room 202 which was perfect for us - I think the rooms on the ground floor would have been too noisy and the rooms on the floor above us would have meant too many stairs. There was a small kitchenette with a breakfast table which we didnt expect! Nice, clean and modern feel. White walls and furniture. Good bathroom. Beds are short so if you're over 5"7 you feet will hang off the edge... Facilities - didn't try the spa but the pool and jacuzzi were great. View - beautiful. Could have looked at it all day. Lovely sunsets too. Beach - every day we saw people sun bathe on the beach and swim in the sea. It was not as dirty/littered when we visited as some reviews made out. Yes there is the odd plastic bottle or piece of rubbish but it is a public beach and to be expected to some extent. Still looked beautiful though. In the afternoon the sea goes out so the coral/rubbish can be seen more than in the morning. Proximity to stuff: beach/sea (a few steps away), Cape Panwa town area (10 minutes by taxi), airport (1 hour by taxi). Final note: should cost 900 - 1000 baht from airport to hotel but on the return from hotel to airport we negotiated 800 baht with the taxi driver who picked us up at the airport. Worth trying! And it should cost about 300 baht from hotel to Cape Panwa town area but we negotiated down to 200 baht. There is a local taxi company on the road about 5 minutes walk from the hotel (go outside hotel and turn right) so use this rather than the "hotel taxis" which are a bit more money and less easy to negotiate with.
Overall Rating
"Unprofessional"
02/18/15 TreeSea Singapore
Charged 1300 baht for airport transfer, questioned them before the trip and they said "sorry take a taxi". Had done recent trips been charged less in a safe/comfortable new 4WD. Car that came was poor/old/cramped. Did return journey cheaper with a 5 star resort limousine so you feel that they are ripping you off from the beginning. More importantly the staff here just don't seem to care - I know they must get foreigner fatigue in Phuket as there are a lot of poorly behaved tourists there. However, their nonchalance regarding all requests (e.g. no bed for our child set up, no extra sheets could be provided for the put together chairs he had to sleep on etc.) translates into an unkept hotel. Communicating to most staff was difficult for all guests, orders even when written down were often incorrect. My advice is to temper your expectations, enjoy the view, eat at the nearby beach bar, never pay full price.
Overall Rating
"Nice Sunset but Disappointing"
02/15/15 Nysgatty Singapore
We had high hopes after reading the reviews. True to the reviews this is not a hotel but a b&b on a decent spot on the beach with nice sunset views from poolside -- but it is not really a swimming beach due to the garbage washing up. Unfortunately there is no service. No one to help you with your bags, no one to sweep up the dust on the tables in the lobby area, and unfortunately our 3 year old got a thumbtack stuck in his foot when running around on the grass next to the pool deck -- but no one apologized, no one went out to check to see if there were any other dangerous objects on the grass, and then I was charged full price for the juice I ordered to calm down my poor wailing and injured son. the staff were blah and disinterested and few spoke English and if they did they weren't really talking at all. I'm afraid we will not be able to recommend this place.
Overall Rating
"Overpriced with terrible staff, checked out early"
02/15/15 IamBrooksy Perth, Australia
Great location but I will never return to this overrated, overpriced poorly staffed place. They need to get people who don't lie to cover up mistakes. I would give the coffee a miss as I had better instant coffee on the Bangkok to Chiang Mai sleeper train. An omelette is not just scrambled eggs rolled up, 3 couples ordered after me but received their breakfasts before me so in fact give the whole breakfast a miss. I checked out a day early as I preferred to spend my money elsewhere. I have never experienced such bad service in the dozen or so hotels I've stayed in in Thailand & Cambodia or Bali in the last few years. Terrible way to spend my last few days of a great trip.
Overall Rating
"Lovely view!.......Bug in food!"
01/01/15 Daxnicholas Phuket Town, Thailand
Really nice setting......lovely view.....9/10 Food needs attention to detail!...... Bug in food! 5/10..... Service...Bread was served last 7/10 Parking not really easy...... We will give it another try...total 7/10
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews