The staff were very helpful.Genuine Hotels.com guest review
"Basic but super clean and super convenient"
It's an Ibis--you don't expect much. The room isn't huge (the twin beds were pushed together and there wasn't a real way to pull them apart), but you know that going in: Ibis hotels focus on cleanliness and value. Still, there was a nice desk area to work at and charge electronics, and the room was very clean and had that modern Scandinavian look with […] light wood around the room. The bathroom was comfortable enough (not tiny) with a reasonably-sized shower stall and a good shower head. The best thing about this hotel (other than the good-for-Santiago rate) is its location: it's literally on top of the central bus station, meaning that when we arrived from Mendoza, we had to walk all of 100 feet to get to the hotel lobby. The bus station also has a food court, lots of shops, and--for when we departed--a direct bus to the airport (go to Tur-Bus at platform #24 for that). The Metro was only a half a block away, too. Breakfast was cheaper if you bundled it into the rate, but with all the restaurants around, you can get better food for cheaper skipping breakfast at the hotel. Read moreGenuine Hotels.com guest review
"Good place for overnight stay"
I stayed here only for a night before catching flight next day. The location is convenient from the airport, about 15-20 minutes away by cab. The rooms are okay, not particularly specious. The neighborhood is extremely crowded considering the bus stand and train station right next to the hotel. This may be convenient if you want to go to Santiago city […] for sightseeing, although I don't have personal experience. A good option if you want to spend most of the time outside. Read moreGenuine Hotels.com guest review
I booked this hotel last minute after my international flight was cancelled to the USA. As I always do I used HOTELS.COM, the rate included complimentary breakfast. When I got to the hotel they did not have my reservation as it was booked last minute was not in the system yet the problem was that the hotel had no room, after waiting for about 30min […] they found it. To my surprise when I was completing the check out I was charged for breakfast!!! I am chilean and language was not a problem very nicely asked why I was charged. I was told HOTELS.COM or EXPEDIA.COM bookings do NOT include breakfast. I mentioned that my reservation did include breakfast that the agent even told me the hours the night before when I checked in. The agent at the lobby Maribel ignored me and pretended she did not hear my questions and on a very authoritarian attitude proceeded to help someone else at the lobby. I was speechless for her lack of courtesy waited for my reciept and left. Workers at the breakfast bar have a list with all the names of who gets breakfast my name was there and had to sign it. For the price paid there are other options around this area much cheaper. The only plus its location located at the main Bus terminal (TUR BUS) buses depart from here to all over the country and Argentina, area is not safe at night so do not stay here unless you are only connecting or for a day to rest. Cleaning crew very friendly... Read moreGenuine Hotels.com guest review
Room was clean and attractive. Very close to bus station and subway station. Shopping mall was a couple of blocks away.Genuine Hotels.com guest review
"Convenient to the airport"
I stayed at this hotel because it is fairly close to the airport - by taxi about 10 to 15 minutes. It was ok for this purpose.Genuine Hotels.com guest review
"Not in easy walking dist restaurants & attractions"
Clean reasonably comfortable hotel near bus terminal and several blocks from metro station. Neighborhood not the best with abundant gang scrawling and few restaurants. Staff very friendly and helpful.Genuine Hotels.com guest review
Outside is very unsafe. Bad service.Genuine Hotels.com guest review
"Great value for the money!"
We stayed 5 days here and were so glad we did. It's right on the Alameda bus terminal and just one ride from the airport on Turbus. The metro is just outside and central station a few blocks away. The hotel looks well maintained, our room clean though a bit small. There's a restaurant on site but you're better off eating in one of the restaurants outside. […] They don't allow late check outs. Read moreGenuine Hotels.com guest review
Booked on hotels.com and ibis didn't was to take the booking numb,we had to send copy of our email to them then the wanted credit card to recharge.Genuine Hotels.com guest review
"excellent service and very convenient for bus and"
We came in from Mendoza by bus over the Andes and the hotel was opposite the bus terminal so was incredibly convenient. The staff were really helpful. (printed out boarding passes and arranged a really good and well priced airport transfer), the restaurant was fine and convenient and the whole deal saved us a lot of money as compared to the on airport […] hotels. Really satisfied. Read moreGenuine Hotels.com guest review
"Great for overnight transfers"
After 5 months of living in Santiago and then travelling around S.America, I needed a place to stay for a night before my flight home. If you're coming to Santiago to visit (and you should, it's a great city!) then this hotel isn't ideally located, but if you're staying a night before travelling somewhere else it's perfect. It's practically in the same […] building as the bus terminal which, as well as offering services around Chile and to Argentina, runs quick and cheap shuttles to the airport every 20 mins. The room was clean and comfortable, and a fantastic alternative to spending the night in the airport ;) The man behind the counter was also very friendly. Read moreGenuine Hotels.com guest review
"Pleasant Stay at Ibis"
Conviently located hotel near bus terminal and close to Metro. The staff were pleasant, spoke english and very helpful in giving us directions. Enjoyed the stay at Ibis. Would have no hesitation staying at other Ibis chain of hotels around South America.Genuine Hotels.com guest review
"good hotel with extremely slow wifi"
Ibis is a modern-look hotel with friendly and accommodating staff at a mid-level budget price. Two things count against it: extremely slow wifi; and having to pay extra for breakfast (which I consider unacceptable in Latin America where 98%of hotels include it in the price). As for location - well you didn't choose Estacion Central for the quality […] nightlife. Read moreGenuine Hotels.com guest review
"Not a convenient Location"
The actual facility is fine if you want a nice clean bare bones accommodation However the neighborhood leave a lot to be desired. There is no restaurants close by so you must travel on subway down town if you want a good restaurant. The food in the hotel is not very good but is priced at a reasonable rate. This facility is good if you need one night, […] it is only 20 minutes from the airport with a $24.00 charge for the cab. Staff did make every effort to speak English. Read moreGenuine Hotels.com guest review
"An ok stay at the IBIS."
My room was very unclean and dusty. It seemed it had not been cleaned very thoroughly. The floor had not been vacuumed, and the bathroom had hair everywhere. I had to wipe it off, which was disappointing. No big deal, but others might think so. Otherwise, it was ok. The staff were very helpful. Breakfast was not included however, and I had to pay extra. It […] was very similar to other IBIS hotels around he world. Read moreGenuine Expedia guest review
"Great location to bus terminal"
Good service in English. Very clean but basic/modern room. Only thing is that the area is not great to walk around in after 1130pm but otherwise excellent - especially if transferring to the airport via Tur Bus which is located just behind the hotelGenuine Hotels.com guest review
"Great if using bus station or airport"
We had one of the renovated rooms it was basic but very clean and excellent. The hotel staff speaks English quite well and they're very helpful. The hotel is in the middle of an area that is not completely safe walking at night however there is a train station nearby which runs until about 11 PM. Would highly recommend this hotel if you are planning […] to take a bus either to other parts in Chile or to the airport. It is literally right beside the bus station Read moreGenuine Hotels.com guest review
"A great alternative to an airport hotel"
I stopped here for one night before a flight from Santiago airport. The airport hotels were too expensive for me, but this hotel is reasonably priced and located next to a bus station where you can take a direct, quick and cheap bus to the airport. My room here was lovely, comfortable and clean. The bathroom was great - a fantastic shower! There is […] no breakfast included here which seems a bit poor for the price paid, but you can buy breakfast in the hotel's restaurant (which has a decent lunch and dinner menu). As well as being convenient for the airport, the hotel is also well-placed for the city, with a metro station almost outside. I would happily stay here again. Read moreGenuine Hotels.com guest review
Wir buchten das Hotel für eine Übernachtung nach unserem langen Flug. Das Hotel liegt direkt am Hauptterminal von Santiago. Somit kein langes Gepäckherumgetrage, mit dem Turbus Busshuttel vom Flughafen fast direkt vor die Haustüre fahren lassen! :-) Können das Hotel als Zwecksübernachtung nur empfehlen!Genuine Hotels.com guest review
"Sehr nettes Personal"
Super nettes Personal! Das gibt von mir eine 1 mit * Das Zimmer war leider etwas eng und die Umgebung ist nicht die beste. Immerhin ist es nicht weit von der U-Bahn Station, denn die U-Bahn ist das mit Sicherheit sicherste Fortbewegungsmittel in SantiagoGenuine Hotels.com guest review
muy tranquilo, limpio y excelente relación precio-calidadGenuine Hotels.com guest review
"Las camas estan muy viejas y otros detalles"
Por lo menos la habitación que me dieron, el colchon estaba malisimo, como que es de la época de cuando lo inaguraron. El servicio no le doy un 4, porque deja mucho que desear.Genuine Hotels.com guest review
"Sin toallas, mal servicio, comedor sucio"
Utilizamos el hotel una noche previa a salir de Santiago por lo que solo era para dormir y al día siguiente salir muy temprano. No había toallas en el cuarto y las pedí a recepción tardaron 1 hora y nunca llegaron las toallas, los colchones estan envueltos en plástico y era imposible darse vuelta sin hacer mucho ruido, posteriormente bajamos al desayuno […] (no incluído) y el comedor y las mesas estaban sucios, igualmente el baño de la recepción olía espantoso y estaba sucio. La zona del hotel es enfrente de la terminal de autobuses de Santiago y por lo que nos dijeron era un área peligrosa, vimos como intentaron entrar varias personas que no eran huéspedes y la seguridad del hotel los tuvo que sacar.Lo único bueno era el WI FI en todo el hotel (incluído en la reservación). Read moreGenuine Hotels.com guest review
"Camas confortaveis e uma ótima localização."
Muito boa. Gostamos muito.Genuine Hotels.com guest review
"Simples, prático, eficiente"
Dentro da expectativa que já encontrei em outros hoteis da rede ArccorGenuine Hotels.com guest review
"Padrão IBIS, local questionável"
O hotel segue o padrão IBIS, bom atendimento e qualidade para um hotel de padrão econômico. A localização é boa, considerando-se que existe uma estação de metrô a poucos metros do hotel e a estão central de ônibus também fica perto. Exatamente por isso, o afluxo de pessoas das diversas classes sociais é grande. Muitos camelôs pela calçada, um pouco […] de sujeira. Não saímos à noite, pois estávamos apenas dormindo para seguir viagem no dia seguinte, mas acredito que seja um pouco perigoso andar pela região. Read moreGenuine Hotels.com guest review
Haben das Hotel gebucht da es gerade am Busterminal von Tur Bus angrenzt und so wir bequem den Flughafen erreichen konnten. Können das Hotel so als "Zwecksübernachtungsgelegenheit" nur empfehlen!Genuine Hotels.com guest review
サンチアゴの長距離バスターミナル、Terminal Aramedaのすぐ隣。立地は、サンチアゴの中でも、新市街ではなく、セントロ（旧市街）に位置しているため、日本人なら夜一人で出歩いたりするのは少し危険かもしれない。しかし、明るいうちに行動して、夕食から戻るのもタクシーを使うなど気をつけていれば大丈夫だと思う。中は大変綺麗でレストランもなかなか美味しい。おすすめです。Genuine Hotels.com guest review
"Muito barulho. Quartos pequenos demais."
O local é muito movimentado, pois está ao lado de uma estação rodoviária. Há engarrafamentos e buzinas até de noite, inclusive nos finais de samana. O quarto é muito pequeno, tanto que a porta do banheiro abre para o quarto. É quarto para uma só pessoa. Muito ruim.Genuine Hotels.com guest review
Muy bueno y cómodo y central . Falta el desayunoGenuine Hotels.com guest review
"Buena combincacion precio-calidad"
Bien...agradable y mas silencioso e l que pense por la zoan que se encuentra..he estado 2 veces ya...y ningun problema....todo bien...en terminos de precio-calidad.....bien...Genuine Hotels.com guest review
Hotel tres pratique en liaison directe avec l'aeroport par bus bon marcher, calme et propre, internet rapideGenuine Hotels.com guest review
"Suited our needs"
Coming from the airport, we needed a convenient place to stay. The Ibis is right next to the bus station, so that worked our fine. However their promise for quick service didn't really work out, spent more than half an hour waiting to check in... Rooms are standard Ibis rooms. Safety is good. In all, it's an Ibis, you get just that, with slower ser […] vice. Read moreGenuine Hotels.com guest review
Não tenho do que reclamar, tudo estava dentro do esperado, a qualidade dos serviços... sem igual, o pessoal muito atencioso, o Cristian da portaria, sempre muito atencioso e prestativo, localização perfeita, ao lado da rodoviária, ponto de partida para qualquer lugar.Genuine Hotels.com guest review
Ok for conecting flightsGenuine Hotels.com guest review
Este hotel es muy bonito pero se encuentra en regular sector, frente al terminal de omnibus.Genuine Hotels.com guest review
"camas desconforme, el desayuno pobre"
bien, solo el desayuno pobre en comparacion a su precioGenuine Hotels.com guest review
"La mejor ubicación; excelente servicio"
Recibí excelente atención. El hotel se encuentra muy bien ubicado para quienes deseen conocer la ciudad y sus lugares históricos y turísticos. Al lado del hotel se encuentra la Estación Central, desde donde tomé un bus para Valparaiso.Genuine Hotels.com guest review
Fue sólo una noche. El hotel, para el precio, está bien. Pero está ubicado en una zona desagradableGenuine Hotels.com guest review
"Buena ubicación y atención"
Muy bien ubicado, excelente atenciónGenuine Hotels.com guest review
"La mejor opción para el viajero"
Hice una breve parada en Santiago entre vuelos. Cerca del aeropuerto hay muy pocos hoteles y son caros. Este hotel está relativamente fácil para llegar y muy bien ubicado, con excleente opciones de transporte, junto a una estación del metro y cerca de la terminal de autobuses en donde además se puede cambiar moneda hasta muy tarde en la noche. El hotel […] es impecablemente limpio y aunque las habitaciones son un poco estrechas, tienen todas las comodidades que necesita el viajero. La comida de la cafetería es aceptable, aunque el servicio aquí estuvo bastante lento, un lamentable defecto en muchos lugares de Chile. Read moreGenuine Hotels.com guest review
O local é de fácil acesso com estação do metrô a 50 metros. A região é carente de restaurantes mas tem um grande supermercado a 2 quadras.como é ao lado de um terminal de onibus, o movimento é intenso e a região meio barulhenta. A cama é coberta por um "plastico" e fica muito barulhenta. Qualquer movimento na cama faz barulho. Para passear nos locais […] históricos / de interesse, tem que usar metrô pois os taxis são dirigidos por fazedores de kilometragem e custo alto. Não use taxi preto e amarelo Read moreGenuine Hotels.com guest review
"Muy Buena, Solo un detalle"
La habitación fue exactamente lo esperado, y la ubicación hubiera podido ser mejor pero no hubo ningún inconveniente. El único problema radico en que el costo de la habitación por noche incluía el desayuno a la hora de pagar en línea y fue otra historia al llegar al hotel, me informaron que por el portal de hoteles.com no era valido el precio con el […] desayuno, tuve que pagar a parte. Read moreGenuine Hotels.com guest review
Totalmente decepcionado del servicio de Hoteles.com,debido a que al momento de presentarme a la recepción del hotel Hibis,no existía ninguna reservación a mi nombre o al código asignado por la reservación,explicándome el recepcionista del Hotel Hibis que Hoteles.com es una empresa de servicios externa al hotel Hibis y no existió ningún contacto en referencia […] mi reservación, por lo que tuve que buscar otro hotel. Read moreGenuine Hotels.com guest review
"De acordo com meu interesse"
Boa relação custo benefícioGenuine Hotels.com guest review
"Muy buen Hotel"
Muy confortable, cómodo y tranquilo...Genuine Hotels.com guest review
la estadia muy buenatanto la atencion de su personal y la ubicacion del hotel a mano utilizando el metro de todas las partes comerciales.las camas muy confortables.nada mas por ahora sera hasta la proxima.luis van coillieGenuine Hotels.com guest review
"Conforto do quarto"
O quarto havia um cheiro um pouco desagradável e a cama não era boa. O colchão parecia ter um desnível provavelmente devido ao uso. A localização é excelente por estar no centro, próximo à estação de metrô/trem, ônibus e um grande supermercado, no entanto caminhar nos arredores durante a noite pode ser um pouco perigoso. O café da manhã estava muito […] gostoso apesar de pouca variedade. Read moreGenuine Hotels.com guest review
"Econômico e padrão básico do Ibis"
Hotel com o padrão básico esperado da rede Ibis. Limpeza razoavelmente satisfatória por um preço baixo. Há opcões melhores para turistas, especialmente em relação a localização. O preço é ótimo em relaçao ao padrão hoteleiro de Santiago. Bom para passar uma noite.Genuine Hotels.com guest review
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