The staff were very helpful.Genuine Hotels.com guest review
"Basic but super clean and super convenient"
It's an Ibis--you don't expect much. The room isn't huge (the twin beds were pushed together and there wasn't a real way to pull them apart), but you know that going in: Ibis hotels focus on cleanliness and value. Still, there was a nice desk area to work at and charge electronics, and the room was very clean and had that modern Scandinavian look with […] light wood around the room. The bathroom was comfortable enough (not tiny) with a reasonably-sized shower stall and a good shower head. The best thing about this hotel (other than the good-for-Santiago rate) is its location: it's literally on top of the central bus station, meaning that when we arrived from Mendoza, we had to walk all of 100 feet to get to the hotel lobby. The bus station also has a food court, lots of shops, and--for when we departed--a direct bus to the airport (go to Tur-Bus at platform #24 for that). The Metro was only a half a block away, too. Breakfast was cheaper if you bundled it into the rate, but with all the restaurants around, you can get better food for cheaper skipping breakfast at the hotel. Read moreGenuine Hotels.com guest review
"Good place for overnight stay"
I stayed here only for a night before catching flight next day. The location is convenient from the airport, about 15-20 minutes away by cab. The rooms are okay, not particularly specious. The neighborhood is extremely crowded considering the bus stand and train station right next to the hotel. This may be convenient if you want to go to Santiago city […] for sightseeing, although I don't have personal experience. A good option if you want to spend most of the time outside. Read moreGenuine Hotels.com guest review
I booked this hotel last minute after my international flight was cancelled to the USA. As I always do I used HOTELS.COM, the rate included complimentary breakfast. When I got to the hotel they did not have my reservation as it was booked last minute was not in the system yet the problem was that the hotel had no room, after waiting for about 30min […] they found it. To my surprise when I was completing the check out I was charged for breakfast!!! I am chilean and language was not a problem very nicely asked why I was charged. I was told HOTELS.COM or EXPEDIA.COM bookings do NOT include breakfast. I mentioned that my reservation did include breakfast that the agent even told me the hours the night before when I checked in. The agent at the lobby Maribel ignored me and pretended she did not hear my questions and on a very authoritarian attitude proceeded to help someone else at the lobby. I was speechless for her lack of courtesy waited for my reciept and left. Workers at the breakfast bar have a list with all the names of who gets breakfast my name was there and had to sign it. For the price paid there are other options around this area much cheaper. The only plus its location located at the main Bus terminal (TUR BUS) buses depart from here to all over the country and Argentina, area is not safe at night so do not stay here unless you are only connecting or for a day to rest. Cleaning crew very friendly... Read moreGenuine Hotels.com guest review
Room was clean and attractive. Very close to bus station and subway station. Shopping mall was a couple of blocks away.Genuine Hotels.com guest review
"Convenient to the airport"
I stayed at this hotel because it is fairly close to the airport - by taxi about 10 to 15 minutes. It was ok for this purpose.Genuine Hotels.com guest review
"Not in easy walking dist restaurants & attractions"
Clean reasonably comfortable hotel near bus terminal and several blocks from metro station. Neighborhood not the best with abundant gang scrawling and few restaurants. Staff very friendly and helpful.Genuine Hotels.com guest review
Outside is very unsafe. Bad service.Genuine Hotels.com guest review
"Great value for the money!"
We stayed 5 days here and were so glad we did. It's right on the Alameda bus terminal and just one ride from the airport on Turbus. The metro is just outside and central station a few blocks away. The hotel looks well maintained, our room clean though a bit small. There's a restaurant on site but you're better off eating in one of the restaurants outside. […] They don't allow late check outs. Read moreGenuine Hotels.com guest review
Booked on hotels.com and ibis didn't was to take the booking numb,we had to send copy of our email to them then the wanted credit card to recharge.Genuine Hotels.com guest review
I needed an overnight accomodation and this hotel was right next to the Turbus terminal. It was a simple 20 min bus trip from the airport which only cost $6 AUD return.Genuine Expedia guest review
"excellent service and very convenient for bus and"
We came in from Mendoza by bus over the Andes and the hotel was opposite the bus terminal so was incredibly convenient. The staff were really helpful. (printed out boarding passes and arranged a really good and well priced airport transfer), the restaurant was fine and convenient and the whole deal saved us a lot of money as compared to the on airport […] hotels. Really satisfied. Read moreGenuine Hotels.com guest review
"Great for overnight transfers"
After 5 months of living in Santiago and then travelling around S.America, I needed a place to stay for a night before my flight home. If you're coming to Santiago to visit (and you should, it's a great city!) then this hotel isn't ideally located, but if you're staying a night before travelling somewhere else it's perfect. It's practically in the same […] building as the bus terminal which, as well as offering services around Chile and to Argentina, runs quick and cheap shuttles to the airport every 20 mins. The room was clean and comfortable, and a fantastic alternative to spending the night in the airport ;) The man behind the counter was also very friendly. Read moreGenuine Hotels.com guest review
"Pleasant Stay at Ibis"
Conviently located hotel near bus terminal and close to Metro. The staff were pleasant, spoke english and very helpful in giving us directions. Enjoyed the stay at Ibis. Would have no hesitation staying at other Ibis chain of hotels around South America.Genuine Hotels.com guest review
"good hotel with extremely slow wifi"
Ibis is a modern-look hotel with friendly and accommodating staff at a mid-level budget price. Two things count against it: extremely slow wifi; and having to pay extra for breakfast (which I consider unacceptable in Latin America where 98%of hotels include it in the price). As for location - well you didn't choose Estacion Central for the quality […] nightlife. Read moreGenuine Hotels.com guest review
"Not a convenient Location"
The actual facility is fine if you want a nice clean bare bones accommodation However the neighborhood leave a lot to be desired. There is no restaurants close by so you must travel on subway down town if you want a good restaurant. The food in the hotel is not very good but is priced at a reasonable rate. This facility is good if you need one night, […] it is only 20 minutes from the airport with a $24.00 charge for the cab. Staff did make every effort to speak English. Read moreGenuine Hotels.com guest review
"An ok stay at the IBIS."
My room was very unclean and dusty. It seemed it had not been cleaned very thoroughly. The floor had not been vacuumed, and the bathroom had hair everywhere. I had to wipe it off, which was disappointing. No big deal, but others might think so. Otherwise, it was ok. The staff were very helpful. Breakfast was not included however, and I had to pay extra. It […] was very similar to other IBIS hotels around he world. Read moreGenuine Expedia guest review
"Great location to bus terminal"
Good service in English. Very clean but basic/modern room. Only thing is that the area is not great to walk around in after 1130pm but otherwise excellent - especially if transferring to the airport via Tur Bus which is located just behind the hotelGenuine Hotels.com guest review
"Great if using bus station or airport"
We had one of the renovated rooms it was basic but very clean and excellent. The hotel staff speaks English quite well and they're very helpful. The hotel is in the middle of an area that is not completely safe walking at night however there is a train station nearby which runs until about 11 PM. Would highly recommend this hotel if you are planning […] to take a bus either to other parts in Chile or to the airport. It is literally right beside the bus station Read moreGenuine Hotels.com guest review
"A great alternative to an airport hotel"
I stopped here for one night before a flight from Santiago airport. The airport hotels were too expensive for me, but this hotel is reasonably priced and located next to a bus station where you can take a direct, quick and cheap bus to the airport. My room here was lovely, comfortable and clean. The bathroom was great - a fantastic shower! There is […] no breakfast included here which seems a bit poor for the price paid, but you can buy breakfast in the hotel's restaurant (which has a decent lunch and dinner menu). As well as being convenient for the airport, the hotel is also well-placed for the city, with a metro station almost outside. I would happily stay here again. Read moreGenuine Hotels.com guest review
A localização é péssima. O acesso dos táxis é ruim. Para pegar um táxi à noite, é perigoso.Genuine Hotels.com guest review
当該クラスを考慮すると普通3.5(セキュリティ、掃除、対応も親切) 。秀逸は、利便性(移動&生活)！！地下鉄、鉄道、バスターミナルも近傍で大型スーパー有り。観光地は近くにはないが、数日滞在には便利。旅の起点の一つに考えるなら、それも良い。難点は、周囲がザワザワしている、部屋の外から丸見えが、やや気掛り。Genuine Hotels.com guest review
Muito bem recebido,ótimos serviçosGenuine Hotels.com guest review
"Perushotelli yhdeksi yöksi"
Hotellin sijainti oli loistava linja-autoaseman vieressä.Hyvä hotelli yhdeksi yöksi, kun on matkalla yhdestä kohteesta toiseen Santiagon kautta. Useamman yön ajaksi valitsisin toisen hotellin.Genuine Hotels.com guest review
"Comentários sobre o Hibis Santiago Estacíon Centra"
O Hotel Hibis é padrão em todo o mundo e esta é a vantagem de se hospedar nele porque sabemos o tipo de estadia que ele oferece. O Hotel é como os demais, quartos pequenos e sem frigobar. Achei o box do chuveiro menor que o dos outros. Em suma, o padrão Hibis de Hotel.Genuine Hotels.com guest review
Muy buen recibimiento, ningun priblema en la recepcion, comoda la pieza, bonita, elegante, no tuve ningun problema, totalmente satisfecho con el servicio.Genuine Hotels.com guest review
"Excelente Opção Custo Benefício em Santiago"
Como sempre limpo , agradável e no melhor padrão Ibis com excelente custo benefício. O quarto que pegamos dava para estação de onibus e os jovens faziam barulho de madrugada. O café da manhã poderia ser mais caprichado com um pouco mais de frutas e melhor qualidade no que é servido. Em um país farto e saboroso com Chile o café da manhã deixou a desejar. […] São USD 6,00 e vale pela conveniencia.A localização é o pior atributo deste Hotel mas sabíamos quando o escolhemos . Boa opção economica. Read moreGenuine Hotels.com guest review
O local não parece ser tão perigoso como havia lido em outros posts. É bem verdade que a região é bem agitada. Fica ao lado da Rodoviária, mas na própria rodoviária se encontram muitas lojas, para todos os gostos e preços, inclusive uma casa de câmbio com taxa razoável, porém melhor que a do aeroporto. Há também lanchonetes, fast food, e tudo mais. […] O hotel oferece serviço de táxi muito bom para o aeroporto, com valor fixo e razoável. Read moreGenuine Hotels.com guest review
"Santiago Ibis Estacion Central"
the water from the shower was going out of the glass making a mini pool in the little (really little) bathroom. The cleaner woman knocked our door at 9:00 AM asking if we would do the checkout on that day... The room keys should be used in the elevator to allow it goes up but i failed more than 1 time. The neighborhood was terrible. Terminal Bus Station […] and lots of street merchants all day in front of the hotel. Terrible experience there! Read moreGenuine Hotels.com guest review
"excelente hotel para estar en familia o amigos"
Me encanto el hotel sólo que hubo un solo detalle que no habia mucho personal para hacer servicio al cuarto, pero todo lo demás me encantó muy centrado no tuvimos ningún problema con tomar la locomoción o el metro a paso esta el metro universidad de santiago.Genuine Hotels.com guest review
"PASO POR IBIS"
LAMENTABLEMENTE LLEGUE EN LA MADRUGADA Y NO ME PERMITIERON UNA HABITACIÓN HASTA DESPUÉS DE 7 HORAS DE ESPERA EN EL HALL. ADEMÁS EL PERSONAL QUE ATIENDE EN 3 DIAS LO CAMBIABAN A TODOS DEBE SER POLÍTICA DEL HOTEL PARA QUE NO HAGAN AMISTAD CON LOS CLIENTES.Genuine Hotels.com guest review
A esta dia foi boa, o lugar é considerado perigoso devido a rodoviaria ao lado. Mas tem o metrô na porta.Genuine Hotels.com guest review
"Hotel Muito Bom"
Hotel muito bom dentro dos padroes ibis, localização privilegiada perto do metro e estação de onibus, taxis sempre na porta, 5 km da rua Bela vista a rua badalada de santiago, onibus e translado na porta para ir a vale do nevado e vinha del Mar, recomendo o hotel, bacana pra quem irá passar poucas noites,Genuine Hotels.com guest review
ESTUVE ALOJADO DEL 24 AL 26/09 Y DEL 29/9 AL 01/10. EN MI PRIMERA ESTADIA TODO BIEN. LA SEGUNDA ESTADIA TUVE QUE CANCELAR LOS DESAYUNOS. UNA SEÑORITA CON MUY POCO CRITERIO Y CREYENDO QUE TRATABA CON UN IGNORANTE POR LA FORMA DE EXPRESARSE, RESUMIO DICIENDO QUE TENIA QUE PAGAR. CUANDO INGRESE AL HOTEL, EN LAS O2 OPORTUNIDADES, ME INDICARON EL HORARIO […] DESAYUNO QUE ESTABA INCLUIDO, EN NINGUN MOMENTO ME INDICARON LO CONTRARIO, O QUE ERA UN ADICIONAL DE MI COSTO PAGADO POR ADELANTADO.ES MAS UN CONROL AL INGRESO DE LA ZONA DE DESAYUNO NOS SOLICITABA EL NUMERO DE HAB. EN NINGUN MOMENTO ME ACERCARON UNA CUENTA PARA ACEPTAR. DESEO EXPRESAR MI PROTESTA, DESAGRADO y EXIJO UN DESAGRAVIO POR QUE FUI TRATADO COMO UN "MENTIROSO" Y EN MIS 40 AÑOS QUE VISITO CHILE ES LA PRIMERA VEZ QUE UNA DAMA ME MALTRATA DE ESTA FORMA, DIJO SER LA ENCARGADA DE GERENCIA, NO SE IDENTIFICO. NO HAY PEOR PROPAGANA QUE UN CLIENTE INSATISFECHO, NO ES POR EL MONTO A PAGAR, SINO POR EL MAL MOMENTO QUE DEBE UNO PASAR, ES NECESARIO MAS INFORMACION PARA EL PASAJERO. Read moreGenuine Hotels.com guest review
O hotel estava dentro de nossas expectativas. Ficamos apenas um dia. O único senão foi por cinta do banheiro, que se encheu de água quando fomos tomar banho. A água que batia no box escorria para fora, ao invés de escorrer para dentro do box.Genuine Hotels.com guest review
"Boa relação custo benefício"
Atendeu as expectativas, boa relação custo benefício, prática localização, porém, não bonita.Genuine Hotels.com guest review
Próximo ao metro Universidad de Santiago e do terminal de ônibus que tem passagens para cidades como Valparaiso e Vina del Mar. Muito bom para quem quer fazer por conta esses passeios.Genuine Hotels.com guest review
サービスや清潔感など、ホテルそのものは良くも悪くも日本のビジネスホテル。不満はないです。場所は旧市街でも新市街でもなく、行くには地下鉄を利用することになります。駅は直近です。バスターミナル横で、空港や他の都市に行くには至極便利。近くに巨大スーパーあり。英語は問題ない。Genuine Hotels.com guest review
"Hotel con precio y calidad acorde. Mala Ubicación"
Buena atención, habitaciones de buen nivel.Genuine Hotels.com guest review
"Buena relacion calidad/precio"
Buena estancia, algunos detalles menores como falta de frazada adicional en la habitación, pocas almohadas y toallas, piso de la ducha se hunde, chapa de la puerta poco ajustadaGenuine Hotels.com guest review
"Excelente para conexões rodo ou ferroviárias."
Me hospedei com minha família (esposa e 3 adolescentes) por duas noites a caminho da estação de ski em Termas de Chillan, e uma noite na volta. Isso porque escolhemos fazer a viagem Santiago-Chillan de trem e a estação fica a 4 quadras deste hotel e fizemos a viagem de volta (Chillan-Santiago) de ônibus e a rodoviária é literalmente em frente ao hotel […] (basta atravessar a rua). Na rodoviária tem um ATM 24 horas e é possível sacar pesos chilenos com um cartão de débito habilitado pra isso, o que foi extremamente útil. Uma loja de conveniências num posto do outro lado da rua (também em frente ao hotel) quebra um galho para comprar snacks e bebidas pra levar pro quarto. Num raio de duas quadras encontram-se Mac Donalds, Pizzaria e Mini Malls. A região é bastante perigosa e nada bonita, mas não chega a ser um problema. Se pretende viajar de, ou para Santiago de ônibus ou trem, esta é uma excelente escolha! Read moreGenuine Expedia guest review
"Bom custo benefício"
Hotel segue muito bom, só recomendo melhorar a entrada pela garagem, depósito de materiais e cheiro de esgoto. Porteiro segue sem muita gentileza. Voltaria.Genuine Hotels.com guest review
"Padrao Ibis - Td oq se precisa"
Hotel simples e pratico. Tem td oq precisa para se ter uma boa hospedagem.Genuine Hotels.com guest review
サンティアゴ空港からTurBus社のバスに乗って着くアラメダターミナルに隣接していて空港との往復にとても便利。また他社のバスターミナルも周辺に固まっており、サンティアゴから/へのバス旅行をする方にもとても便利なホテルです。 値段相応で全く豪華ではないですが、部屋も清潔でベッドもクイーン～キングサイズで広々、浴室もシャワーしかないものちゃんとお湯が出ます。近隣にあまりレストランがありませんでしたがホテル内のレストランも5000ペソくらいから食べられるようでした（利用しませんでしたが）。Genuine Hotels.com guest review
Tudo okGenuine Hotels.com guest review
"Hotel confortável, próximo à estação do metrô"
A equipe de funcionários é muito simpática e prestativa! O serviço de limpeza foi muito eficiente e tudo estava de acordo com a expectativa. O hotel fica localizado em uma região bem movimentada, porém o quarto é bem vedado e não ouvimos barulho. O café da manhã é pago separadamente mas compensa!Genuine Expedia guest review
"Comodo y económico"
El hotel es bueno, es muy cerca a la estación del metro.Genuine Hotels.com guest review
"Hotel muito bom e equipe muito atenciosa :-)"
Hotel muito bom, padrão Ibis já conhecido e portanto sem surpresas desagradáveis! Recomendo !!! A única coisa que senti falta foi uma variedade maior de opções no café da manhã :(Genuine Expedia guest review
Localizado em frente a estação central de Santiago. Longe dos pontos turísticos da cidade, porém com ampla opção de transporte. Os arredores são bem sujos, movimentados e inseguros. O quarto tem uma boa aparência, estava bem limpo e confortável!Genuine Hotels.com guest review
Apesar de o hotel ser de ótima qualidade, a localização não é boa (fica ao lado de uma rodoviária, um local perigoso). Ademais, fui assaltada por um taxista (ele cobrou cerca de 120 dólares ate o aeroporto, o que nao custa mais de 30 dólares normalmente) que foi indicado pelo guarda do hotel. Nao recomendo a hospedagem nao pelo hotel, que é bom, mas […] sim pela localização e pelo péssimo funcionário que indicou um péssimo taxista. Read moreGenuine Hotels.com guest review
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