Basic accommodation. Bed linen and televisions in dire need of upgrade.Genuine Hotels.com guest review
nice little hotel....and breakfast.Genuine Hotels.com guest review
very goodGenuine Hotels.com guest review
"Pleasant Hill in not Pleasant"
barely fairGenuine Hotels.com guest review
This property is dated and some of the fixtures are a littel worn but the staff was very friendly and it was clean despite the age. The location is very good if you are in the Concord area. The rooms are small but the beds and pillows were comfortable so for business travel when you aren't spending much time in the room anyway it is great.Genuine Expedia guest review
definitely nothing to write home about, small rooms, no wireless internet but rather a 2 foot ethernet cord that connects to a wall in a corner, very disappointing. Cheap...Genuine Hotels.com guest review
Hotel was clean, staff was friendly.Genuine Hotels.com guest review
"Convenience was the key"
The Pleasant Hill Inn was in a great location; directly across the street from the bus stop which takes one right to the BART station. The room was clean if a bit small. The bed was adequate, the TV had a good selection of chanels. The managers were helpful and cordial. The only real disapointment was the pool. It was billed as a heated indoor pool. […] It was not heated and too cold to enjoy a swim at 7:00 pm. Still, for the price, I was not expecting the J. Willard Marriott mansion. I would recommend it as an affordable, convenient and adequate motel. Read moreGenuine Hotels.com guest review
The hotel was fine. The only concern I had was that I overheard someone checking in got the same rate as we did booking online. I was under the impression that this was a bargain?Genuine Hotels.com guest review
"Good budget choice for the area"
For economy in the area this hotel is a good choice. The rooms are small, pleasant, and with basic amenities including free wifi. The breakfast offered is quite good although items can run out without refurbishment. There was an unpleasant smell in the bathroom that never went away. Bed was comfortable.Genuine Expedia guest review
The hotel was in a good area and it suited our basic need. Our bathroom had a bit of a sewer smell to it, while the room itself seemed a bit musty. We tried airing it out by opening the window; it helped some. Our desk clerk, from arrival, seemed to be the only one working the desk. Ever. Upon return from one of our outings, he was actually asleep at […] the business center chair, right at the front door. The "complimentary continental breakfast" left something to be desired. Crumpled muffins, souring orange juice, and hard pastries were not at all appetizing. Read moreGenuine Hotels.com guest review
the hotel employees were very friendly and helpful. we enjoyed staying there and would stay again. the hotel manager went out of his way to help us with some info on the computer. we appriciated it so much.Genuine Expedia guest review
Nice location, clean, in good repair. Room totally sucked: very small, no lamps (lights are ALL in the ceiling), no reading chair.Genuine Hotels.com guest review
I wouldn't have any complaints if the tv had worked or breakfast would have been ready at 630 like posted. We had to get on the road early. Came down at 7am for breakfast and there wasn't a crew person in sight. Other then that the room was nice. Just had renovations and you could tell. It was a comfortable stay and easy location. Was able to walk to […] the mall down street to pick up my rental car. Read moreGenuine Hotels.com guest review
The floor was rough near the window, an area of the rug was prickly.Genuine Expedia guest review
For the price we paid it was sufficient for our needs. Breakfast was included which consisted of cereal, milk, hard boiled eggs, muffins,toast, waffles (batter supplied to make your own) and juice,coffee. Plenty for what we needed. We did have an incident of a missing cell phone from our room that miraculously disappeared. We will never know for sure […] what happened. Staff was friendly enough, not overly so. Read moreGenuine Hotels.com guest review
"The Inn from nowhere."
Sad place. Arrived at the desk to find a sign saying "back in a few minutes." Almost an hour later we left, leaving a note "...what does "back in a FEW minutes mean?" We returned after going out to eat, and the young attendant made little effort to acknowledge or apologize for what had just happened, even when I asked him if he'd read my note. The […] TV did not work, but worse, the AC did not work. He came up to the room and allegedly "fixed" it, but the AC ceased a few minutes after he left. He came back up and gave us another room, a much smaller one. The AC in this worked somewhat but ceased during the night. Don't patronize this place. Read moreGenuine Expedia guest review
There was rarely anyone at the front desk. I couldn't get into my room on the third day of a 4-night stay and then had to ring the desk bell several times to get anyone to come out. Their free breakfast was a joke. We went down at 8:00 for a breakfast that ran until 9:30. The tables were filthy, there was only one cup of waffle batter, nothing in what […] looked like a warming tray (and there hadn't been anything in it). It was pathetic. The bed was horribly uncomfortable. I will never stay there again. Read moreGenuine Expedia guest review
It was comfortable, easy to find, near restaurants and a convenience store.Genuine Hotels.com guest review
Place was clean, reasonably priced & friendly.Genuine Hotels.com guest review
"Not so Much!"
I read that the rooms were small, but since it was only going to be I decided that would be okay. It was the dirty part I wasn't too happy with. My room was fairly clean. The toilet paper holders hadn't been cleaned for awhile. The towels were not the nicest. The hallway in front of my room was dirty as were the chairs in the lobby. The breakfast was […] not very inviting and the juice machine was not working right. It needs some work done. The wallpaper was peeling in several areas. There seemed to be 1 boy (college age running the place). I would not ever book this place again. Read moreGenuine Hotels.com guest review
"OLD & UGLY"
VERY DISAPPOLINTED. I PUT IT ON A SCALE OF A RED ROOF TOO OLD LOOKS SADGenuine Expedia guest review
"Decent Place to Crash"
We got in pretty late (around 1am) but didn't have any trouble checking in. The front desk lady was nice enough. The room was decently clean (the bed/bathroom were fine), but it could probably use a good deep cleaning. There were some old stains on the rug and the curtains had some stuff stuck on them on the inside. The hotel had some basics for a continental […] breakfast (toast, bagels) and a waffle maker, which was nice. No frills really, but for a place just to crash for the night, it wasn't really necessary. Overall a place i'd recommend if you're just passing through. Read moreGenuine Hotels.com guest review
Hotel staff were accomdating and rooms were nice. The pool was closed for maintenance we will stay there again.Genuine Expedia guest review
"Good place to stay"
Guest clerk was friendly and very efficient. The only suggestions I would have are that they put in better exhaust fans in the bathrooms and make wallpaper repairs where necessary. Bed was comfortable, everything clean. Room is on the smaller side but for the price and only staying one night, everything was great!Genuine Expedia guest review
"Clean and Comfortable"
The hotel and room were clean and comfortable. The only thing lacking was a fan in the bathroom. The breakfast was satisfying, especially the waffles! I would stay here again.Genuine Expedia guest review
"Ok for the price"
The mnager (owner?) was extremely helpful.Unfortunately, he had at lot to be helpful for. The wi-fi was down when we arrived, the tv didn't work, the A/C stoppped working, ad infinitum. It was close to BART and other attractions which made up in part for the poor condition.Genuine Hotels.com guest review
"Good hotel, nothing fancy."
Good hotel; convenient location, seemed reasonably safe. Easy to get to Main Street in Walnut Creek, which connects directly to Contra Costa Blvd.Genuine Expedia guest review
"Would not return"
We were not comfortable nor did we feel there was effort toward customer satisfaction. The desk manager was polite but inflexible and the lobby did not smell clean although our room seemed to be clean. There is a sign on the lobby counter warning that aggressive behavior and violence is not permitted which im my considerable travels I have never seen […] yet the desk manager insisted was displayed as being required by law. This made us wonder whether the hotel was safe. Read moreGenuine Hotels.com guest review
Pleasant Hill Inn, Pleasant Hill, CA. Rooms are very, very small. Bathroom the same. Cooking smells were present the day we checked in. However we found the room adequate and the price reasonable. Everyone was pleasant.Genuine Hotels.com guest review
Had requested a room away from traffic which did not happen (we were on Contra Costa Blvd. instead of at back of hotel.) Being an older hotel could hear people coming and going but it was not overly noisy into the wee small hours. Price was right for the night.Genuine Hotels.com guest review
"Pleasant Hill Inn"
We enjoyed our stay here. The staff was professional and the room was cozy albeit small but we are only staying for the night, so how much room do you need for that? If we are in the area again we would stay here again.Genuine Hotels.com guest review
"Pleasant Hill Inn---Nicely Situated"
Although there is a bit of construction taking place, this boutique-type hotel was quiet and comfortable. The front desk could not have been more pleasant or helpful, and the property was situated perfectly among shopping, restaurants and freeway access. The room was small but comfortable, breakfast was a nice surprise, and the wireless internet actually […] worked! I recommend this to all business travelers looking for those amenities of importance---location, comfort, conveniece. Read moreGenuine Hotels.com guest review
"Pleasant Hill Inn"
Small room for the money. The bathroom was the best part of staying there--spacious, clean, good working shower, nice towels. The room was so small, two people sharing it for any length of time would not be comfortable.Genuine Hotels.com guest review
Overall the place was nice, but the room was big enough for the bed and dresser/desk. If was hard to maneuver around with just too people. Good for a quick overnight but definitely not a weekend or long term stay.Genuine Hotels.com guest review
Nice place Room a little smallGenuine Hotels.com guest review
"Pleasant stay at the Pleasant Hill Inn"
Affordable and clean with free WiFi in your room. Other, more expensive accomodations typically charge additional fees for an in-room internet connection. The room had a microwave and a good size refrigerator that you can actually use rather than a minibar type of fridge that's tiny and stuffed full of overpriced for-sale itmes that render it useless […] for keeping your own things cool. The parking lot is well lit and had plenty of spaces available even though the hotel was fully booked. Overall the Pleasant Hill Inn offers good value and a pleasant stay. Read moreGenuine Expedia guest review
"Pleasant hill inn"
For the price, it was fine. Upside: price. Downside: small things: main door to the room had a 1/4 inch gap where you could see the hallway light. Let a lot of sound and cold air into the room. Breakfast was bread stuff. Good hard boiled eggs though.Genuine Hotels.com guest review
"Good value for the price."
Very good, affordable option. Helpful staff. I picked this hotel based upon the overall reviews and was grateful I did. If you are looking for a place to stay and have basic needs, this is your place.Genuine Expedia guest review
I stay all over the area and I love the parking being so close to the building.Genuine Hotels.com guest review
"Expected more for the price"
I stayed for one night in January 2011. The rate was moderate, so I expected a bit more for the cost. Room was very small, but tidy. The television stopped working properly in the late evening, but because I was already cuddled up for the night, I did not want to hassle having engineering come in to fix it. Pulling back the sheet revealed two dark hairs […] on the bottom sheet. This disturbed me, so I slept on the upper sheet. Cigarette burn holes in the blankets and cover were less than atheistically pleasing. The heat stopped working in the evening, so I woke up very cold several times during the evening. No extra blankets were provided in the room. The bathroom was reasonably clean - no complaints. The front desk help was polite and helpful on check-in. The noise level was acceptable. If it weren't for the hair, TV and heating issues - I'd recommend it, but with those making the evening so uncomfortable I'd probably not recommend this place to a friend. Read moreGenuine Expedia guest review
The hotel was nice but the breakfast was not as good as other hotels that I've stayed at.Genuine Hotels.com guest review
Had to change rooms when I first arrived because it wasn't clean.....I mean imagine going into your room and finding someone left a hefty package in the toilet for you....yea I know gross. Other items in the room had not even been touched. Unfortunately it was too late to cancel or attempt to look for another hotel. The girl at the front desk seemed […] like we were bothering her important personal phone conversations when coming to the front desk at arrival but she did move us to a room that was actually cleaned in the end. The guy after her was pretty helpful. Bed was comfy shower had nice water pressure. The room simply served its purpose for the night nothing more. Read moreGenuine Hotels.com guest review
"Best Value Found In Area"
Was the least expensive option for the area I was visiting, which was very convenient. The guy at the reception desk was genuinely helpful and accommodating. Remembered to ask if I needed Wifi, looked up directions to the nearest World Market, said "no problem" to leave my car out front while I dropped my luggage off upstairs. Even though it was small, […] the room was well setup. Read moreGenuine Expedia guest review
"Pleasant Hill Inn"
Bad Parked me right next to the elevator and vending machines. Would not move me. Had a did not care tone. Great location. Sad serviceGenuine Hotels.com guest review
Room was great, spacious and comfy. However, there was a slight moldy smell in the bathroom. Think that it had to do with the fact that our room was the outside room on one end. But, I would certainly stay there again.Genuine Hotels.com guest review
"Tucked away gem."
Very clean, comfortable hotel. Front desk staff very hospitable and helpful.Genuine Expedia guest review
"The Pleasant Inn Hotel in Pleasant Hill, CA"
The staff was very nice and helpful. The room was small, but worked, as we weren't in the room except to sleep at night. The bathroom was clean, but there was mold at the bottom of the shower curtain, which could be taken care of with a little bleach and water and the sink had s small hole in it. The bed that was said to be a queen size is actually […] more like a full and was rather soft and a bit lumpy. Other than that the room was great. The area they have set up for the continental breakfast was the size of a bathroom with a counter and a couple of small tables and chairs. My overall satisfaction of the hotel was great because of the location. It was close to lots of shopping and eateries. Also, it was only about 45 minutes from San Francisco. Read moreGenuine Hotels.com guest review
"Big Value / Small Package"
My room had everything a business traveler like myself needs: Low Price Clean Room Free Internet Refrigerator Microwave Free Breakfast Free Parking Convenient Location Quiet Friendly & Attentive Staff Everything was in good condition. No odors, no stains, no mold. A well maintained hotel. The only knock on the facility was that the room is very small. […] 2 people would have a hard time getting around here. Bathroom was also on the small size. But for a single guest, I had no problem. The king size bed was really too big for the room. A queen size would have given the guest a little more room to move around. And maybe the desk chair wouldn't bump the end of the bed every time I get up. Overall, I enjoyed my stay and would definitely stay here again. Read moreGenuine Hotels.com guest review
"Pleasant Hill Inn in Pleasant Hill, CA"
Wonderful staff! Made us feel like they really were glad that we chose their facility. The desk clerk even came to the room to help us with understanding how the TV works. Our room was clean and in good repair, although it was rather dark, and we like more natural light. Because they put us in the handicapped room, there was very little sink space, […] and we had to use the handicapped seat to place our shaving bags so they were accessible. A safe and accessible neighborhood, and an excellent deal. We would stay there again if we were in the area. Read moreGenuine Hotels.com guest review
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