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Balkan Jewel Resort by Diamond Resorts, Rhodopes (region)

3.5 stars
Razlog ValleyBansko2760Bulgaria, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.5 / 5
Service
Fantastic service
Comfort
Rather comfortable
Wellness Area
Great wellness & sports facilities
Food
Food is not good
12See all 12 Hotels.com reviews
From 184 reviewsTripAdvisor Traveller Rating

Balkan Jewel Resort by Diamond Resorts, Rhodopes (region)

Hotel Info: ‎866-539-8117‎

from $21
  • Apartment, 2 Bedrooms (sleeps 6)
  • Standard Apartment, 2 Bedrooms
  • Apartment, 1 Bedroom (sleeps 4)
  • Studio (sleeps 2)

At a glance

Key facts

Hotel size

  • This hotel has 160 rooms

Arriving/leaving

  • Check-in time 2 PM-11 PM
  • Check-out time is Noon
The front desk is open daily from 7 AM - 11 PM
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.
24-hour airport shuttle service is available. Contact the property in advance to get details. A printed booking confirmation must be presented at check-in. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Free children's club

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Free area shuttle within 5 km

  • Free ski shuttle

Policies

Guests must contact this hotel after booking to reserve a wheelchair accessible unit, sofa bed linens, terrace, or fireplace. Please contact the office using the information on the reservation confirmation received after booking.
The maximum number of cots/cribs in a room is 1. Please contact the office using the information on the reservation confirmation received after booking.
Please note that there are additional fees associated with the use of this property's leisure center and resort facilities. For more details, please contact the office using the information on the reservation confirmation received after booking.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Breakage deposit: EUR 100 per stay

Optional extras

Late check-out can be arranged for an extra charge

Breakfast is offered for an extra charge of EUR 8 for adults and EUR 2 for children (approximately)

Cribs/Infant beds are available for EUR 2.50 per day

Airport shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Free ski shuttle
  • Ski storage
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Outdoor pool
  • Ski passes available
  • Spa tub
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • Conference space
  • One meeting room
  • Computer station
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Elevator/lift
  • Garden
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe

Special features

Ski

  • Ski passes available
  • Free ski shuttle
  • Ski storage
  • Ski equipment rentals on site
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room
  • Bicycle rentals on site
  • Playground on site
  • Ski equipment rentals on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Ski lessons available nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby

Balkan Jewel Resort by Diamond Resorts, Rhodopes (region)’s small print

Policies

Guests must contact this hotel after booking to reserve a wheelchair accessible unit, sofa bed linens, terrace, or fireplace. Please contact the office using the information on the reservation confirmation received after booking.
The maximum number of cots/cribs in a room is 1. Please contact the office using the information on the reservation confirmation received after booking.
Please note that there are additional fees associated with the use of this property's leisure center and resort facilities. For more details, please contact the office using the information on the reservation confirmation received after booking.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Breakage deposit: EUR 100 per stay

Optional extras

Late check-out can be arranged for an extra charge

Breakfast is offered for an extra charge of EUR 8 for adults and EUR 2 for children (approximately)

Cribs/Infant beds are available for EUR 2.50 per day

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Balkan Jewel Resort by Diamond Resorts, Rhodopes (region)

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