TOP CityLine Hotel Palazzo Sitano - Palermo

The Sitano is an interesting and mainly successful attempt to place a modern design in an old palace. BUT : The rooms have very low levels of lighting; when we asked 3 times for an extra lamp we were refused altho the hotel did not look full. The internet did not work in our room, and the hotel said it was not their fault.When we asked for extra hangers--twice--nothing […] happened.The problem may be that the two ladies at the front desk, who were personally very helpful when we had questions, seemed very overworked. When we arrived late Friday night there was no where to park--there is no on site parking despite claims to the contrary--and only the lady at the front desk so no one to help get luggage out of our car as traffic whizzed around. We raised all the problems with a manager, who did nothing to make things better. A final note--do not drive to the hotel.--it is not worth the hassle. Read more

Genuine Hotels.com guest review

The hotel itself is beautiful and very well located on a major street. It is within walking distance of many historic attractions, one block from the major shopping street, and very modern inside. The rooms were nicely appointed with small balconies overlooking either the street or interior courtyards, I did not eat at the restaurant, but the breakfast […] service was very nice. The staff at the front desk, the bar, and elsewhere were terrific. they couldn't have been more charming or helpful. I would definitely stay here again when in Palermo. Read more

Genuine Expedia guest review

Our first time in Palermo and adored the city! Low key and casual the hotel was near the maritime gates of the city & surrounding baroque neighborhood.Hotel room was large with great bathroom and closets,tho not a lot of bath products and no robes... internet access a real problem free for half an hour and changing access codes really problem for us […] to stay in touch with business at home!! Restaurants easy to get to.Hotel staff superb, especially the front desk friendly and knowledgeable.The only downside was the street noise and since we had a large terraced room at front of hotel noise was deafening! The adjacent street(open air) was a nightly "block party"dj's,crowds of young folks, bars and pizzerias open til 2AM...sooo we joined them, fun but late nights took their toll!! Copious buffet breakfast a bit crowded even in off season(Nov)...we'll be back Read more

Genuine Hotels.com guest review

It was very pleasant overal, but did not like the fact that you have to pay for a daily charge of parking and daily charge of wifi. Front of the building is noisy due to the fact that its a main street and there is an alley full of bars that gets pretty crowded on weekends.

Genuine Hotels.com guest review

This is a great comfortable hotel right in the middle of the sights. It's an interesting mix of medieval structure with modern updates. Palermo is a crazy, vibrant and loud place and the hotel sits on a loud street BUT once you enter the building, it's amazingly calm and quiet. A refuge in the middle of crazy town. Staff was friendly and gave great […] recommendations on places to eat. The area actually turns into a weekend hotspot but it is still tranquil inside. Read more

Genuine Expedia guest review

Not a hotel that will be really remembered but got a good not sleep. Staff good. Had very uncomfortable couch in Jr Suite. No a/c but its late Oct so not really uncomfortable.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

I thought I was booking a hotel with a view of the water. I also asked for 2 beds in the room. I was told definitely we would have them but when we checked in, there was only a single bed. I was with my grown son. They did give us another room free of charge which was nice of them. However when we transferred the next day, the view from the window was […] trash. That was not really big concern as we were out sightseeing. Read more

Genuine Hotels.com guest review

Fantastic hotel. The best (and to be honest, the only real) breakfast I've had in Italy was included with my room. I know it sounds silly to write that first in my review, but I'm a guy who enjoys eating. My girlfriend and I stayed in the deluxe double room, and it was very clean upon check-in. Every day the cleaning staff would clean the room very […] well, and even organize our shoes and bags we had carelessly left on the floor. The only complain I had about the room was that the wall between the shower and the rest of the bathroom wasn't long enough, so some water would make the floor slippery, but is that even a real complaint? The staff were very helpful, especially the gentleman at the front counter when we checked in. Most of the staff spoke enough English to point us in the direction of some good restaurants right around the corner. It is located in a decent neighborhood close to the water. It was about a 20 minute walk to the botanical garden, which my girlfriend enjoyed very much. I suggest taking a bus to Mondello for some beach time during your stay (about 40 minute ride), and then a bus ride up to Montipelligrini (about a 45 minute ride) for the most stunning view of Palermo from mountaintop. The wifi is slightly pricey and hourly, but you really don't need wi-fi. You are in a beautiful city surrounded by mountains in Sicily. Go out, explore, and enjoy yourself! Read more

Genuine Hotels.com guest review

Business-type hotel well located for walking to many sights in Palermo. Several good restaurants close by for those concerned with night-time safety. Also ATM/bank just 2 blocks away. We booked junior suite which was very spacious with high ceiling painted with mural in this older building. Furnishings were modern and comfortable. Bathroom had tub and […] shower. Balcony looked out at side street; our second floor room was usually quiet except for a noisy Saturday night. Large breakfast buffet. Staff spoke English and were helpful. We would definitely return to this hotel. Note: to avoid driving in Palermo, we parked our rental car at the airport and took a Prestia Comande bus into town. We were able to walk to most sights and used city bus to reach Monreale duomo with its famous mosaics. Read more

Genuine Expedia guest review

Location is excellent for walking in the historic part of Palermo. Very helpful and hospitable staff, very good breakfasts, secure valet parking was worth the cost. Would return if in Palermo again.

Genuine Expedia guest review

In our three weeks driving around Sicily and several spots south of Rome, no one came close to the bountiful breakfasts at the Falkensteiner. There were numerous choices of both hot and cold items. They even had one person assigned to squeezing fresh orange juice! (By the way, Falkensteiner is a small chain of hotels based in the Tyrol area of Austria. […] Thus, the non-Italian name.) Our room was not not particularly large, but was designed in such a way that it felt like a junior suite. There was a partial wall between the bed area and the sitting area. The wall went to the ceiling, but did not go to the side walls, thus allowing us to walk on either side of it. The main item in the wall was a large flat-screen TV. On the other side of that wall was a large mirror. The TV/mirror swiveled 180 degrees. This gave us the choice of watching TV in bed or in the sitting area. Or, if one person wants to go to bed, the other person can still watch the TV in the sitting room. The hotel is less than 2 years old. Therefore, the bathrooms and all other facilities of the hotel have all the latest features. The staff was friendly and helpful. The bottom line is that if we are traveling in Austria, Germany, Switzerland, Italy or any other nearby countries, we will check to see if there is a Falkensteiner hotel available. Read more

Genuine Hotels.com guest review

My husband and I stayed for one night on our way to a trip in Sicily. The hotel location was excellent as we had time to shop and purchase a Broadband Sim before our departure at lunchtime. The staff were very friendly and helpful even translating for us a message we received in Italian! The room was comfortable (great bed) and the breakfast very s […] atisfactory. Read more

Genuine Hotels.com guest review

This hotel did not for me live up to its rating. The Deluxe rooms (one up from entry level) were no more than adequate (one in particular dark and narrow) and on the main street which was very noisy late. The hotel reception said on arrival it wouldn't be an didn't offer an alternative. The rooms were cleanish but didn't have that spotless feel if a […] top hotel. Generally, reception staff were consistently unhelpful to the point if being off- hand and fell well short of regular 4 star standards. Guest areas, such as they were (fair enough for a city centre hotel), were not very comfortable or welcoming and getting any service was slow. Breakfast , whilst not a feast,was fine. And a central location in the old town. Read more

Genuine Hotels.com guest review

Very helpful staff and sizeable ,tasty, breakfast - though coffee inexcusably poor for Italy.Friends, though, requiring wheelchair facilities where surprised by step into bedroom and lack of rails. Close to lots of lesser known but interesting sites and eating places.

Genuine Hotels.com guest review

50 year old professional couple, stayed mid Feb 2013 for 3 nights. positive aspects of the hotel: (1) within walking distance of the airport bus and main train station as well as many of the main sights (2) clean, modern comfortable rooms, good mattresses, fairly soundproof windows (3) stylish hotel interior design (4) good safe in the room ; negative […] aspects: (1) reception staff is not well informed / not really helpful, there is no information about Palermo sights in the room, there are no tea making facilities in the room (2) breakfast room is uncomfortable due to exceedingly cold drafts (3) coffee machine at breakfast produces awful canteen quality coffee - one has to specifically ask staff to get a proper coffee from the bar area (4) on checkout multiple items from the mini-bar were added to my bill - even though nothing was ever taken/consumed - I had to vehemently protest for the charges to be dropped with no apology forthcoming (5) no CNN or BBC World Service on TV - only (mostly rubbish) Italian stations ... Nevertheless, on balance, I would recommend this hotel and stay here again Read more

Genuine Hotels.com guest review

The hotel staff could not have been more helpful. The young ladies on reception spoke very good English and could help with all our queries. The hotel is in a very nice location just round the corner from Piazza Marina and within walking distance of many of the most interesting Palermo sights. Do check out the chicken restaurant in Piazza Marina. Wonderful […] food. At weekend perhaps some of the hotel rooms may be a little noisy so ask for a quiet room. Read more

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Hotel felt clean and modern. We went for a deluxe room. Thinking the extra large bed will be nice. The bed looked great but once we got in we realised it was two single mattresses next to each other! Shocking.. not impressed.

Genuine Expedia guest review

We had a spacious modern room in the hotel which is in the old interesting part of the town. Even though we looked out onto the street, the glazing was more than adequate to give us a quiet nights sleep. The bathroom was big, modern and really first rate.

Genuine Expedia guest review

we had a fantastic stay at the end of our trip around the South of Italy. my main aim on arriving in Palermo was to find a military hospital where my grandfather was kept as a PoW and i was concerned with the tourist information office being closed I wouldnt be able to find it. However, the hotel manager couldnt do more in helping us locate the place. […] he also recommended a great restaurant for dinner and alongside the fantastic room and great view from the room (dont worry about being on the main road for noise) - we had the most fantastic stay. thank you! Read more

Genuine Expedia guest review

Outstanding location near main square, excellent breakfast, clean comfortable rooms, helpful staff.

Genuine Expedia guest review

Great location for the main sights. Hotel is an oasis amid the grime of Palermo old-town , which is shamefully dirty to say the least.

Genuine Expedia guest review

hotel doesn't provide free wifi, that's bad...

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Nice and clean hotel, great breakfast. Nice room too, but quite a lot of noise from the street throughout the night (balcony facing side street).

Genuine Hotels.com guest review

Were there for 2 nights and were amazed by quality of bed, service and choice in breakfast. nice design brand new feeling to the hotel - Service was very kind and hearty - Recommend for Palermo thrill seekers - loacted smack down in the middle of Toursit town...

Genuine Hotels.com guest review

Hotel très moderne, très confortable, à l'exception du Hall d'entrée trop étroit et de l'absence d'un vrai salon pour les hôtes.Bonne qualité des prestations et du petit déjeuner. Les chambres bénéficient d'une bonne isolation, d'un décor contemporain et d'un vrai confort.

Genuine Hotels.com guest review

パレルモの中心を通るヴィットリオ・エマヌエーレ大通り沿いにあるのでパレルモの街をぶらつくには最高のロケーションでした　足を延ばせば王宮やティレニア海までも歩けます　私の部屋は白を基調とした清潔な部屋でしたが、空調の設定がうまく出来ず？ちょっと涼しく感じました　また、WiFiはロビーでしか入りません　ホテルにはサウナがあって宿泊客は18:00～21:00まで無料で利用できます　ドライサウナとミストサウナがあって狭いながらもリラックスできました

Genuine Hotels.com guest review

...à condition de ne pas avoir de voiture à garer (casse-tête, pas de parking ni à l'hôtel ni autre emplacement) La chambre était très agréable, spacieuse grande literie parfaite et salle de bain avec douche très confortable. Petit déjeuner très correct. Personnel irréprochable et souriant. Le seul problème est qu'il ne faut pas être claustrophobe. […] (grande baie vitée mais donnant sur cour interieure (en hiver pas de clarté et Impossible de voir le ciel) c'est pourquoi nous n'y sommes restés que 2 nuits Read more

Genuine Hotels.com guest review

ottimo

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Good service, location, and facilities. However, Friday and Saturday night is absolutely impossible to sleep, as the hotel is neighbor to a very loud pub area. I will never come back.

Genuine Hotels.com guest review

観光に便利な場所にあり、設備も清潔で使いやすく、スタッフもとても親切でした。パレルモの旧市街を満喫できました。

Genuine Expedia guest review

Albergo centrale con ampie camere dotate di balcone. Ottima posizione per visitare la città. Difficoltà iniziali per avere una temperatura adeguata nella camera, peraltro risolte il giorno successivo. Da consigliare l'ultimo piano per la vista e la luce.

Genuine Hotels.com guest review

buono

Genuine Hotels.com guest review

E' stato un bel soggiorno a Palermo in inverno e sara' un piacere tornare.

Genuine Hotels.com guest review

il personale si è dimostrato sempre disponibile e competente la colazione ...un sogno l'ambiente è moderno e nello stesso tempo classico con spunti artistici moderni in un palazzo antico da vedere il giroscale che mi ha ricordato la biblioteca di "nel nome della rosa" di Eco

Genuine Expedia guest review

Ottima posizione, personale preparato e molto disponibile, colazione "Luculiana" persino con dolcetti tipici Siciliani..Consigliato..

Genuine Expedia guest review

Hotel in buona posizione sia per visitare Palermo che per escursioni nei dintorni

Genuine Expedia guest review

Dall'accoglienza alla Reception al Breakfast , dalla posizione dell'hotel alla qualità della camera deluxe non avremmo potuto trovare di meglio!!

Genuine Hotels.com guest review

Un très bon hôtel. Le personnel est vraiment disponible et accueillant. L'hôtel est situé sur le Corso Vittorio Emanuele, ce qui rend les visites absolument faciles: tout est à côté.

Genuine Hotels.com guest review

Fräscht nyrenoverat palats med bra läge i Palermos gamla stadsdelar. Eftersom vi bokat för en vecka, så blev vi uppgraderade. Men en halvtimmes daglig WiFi med snigelhastighet är inte acceptabelt.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Albergo buone ma ritengo particolarmente banale che l'uso della linea Wi-Fi sia ancora a pagamento come un albergo del terzo mondo.... Per il servizio e le stanze tutto perfetto.

Genuine Expedia guest review

Le personnel est très sympathique et surtout à notre écoute. Le petit dej : un vrai délice, les chambres très propres et super ! J'ai vraiment aimé cet hotel et le personnel qui nous entoure. On se sent rassuré et merci à eux ! Anne from France

Genuine Expedia guest review

Das Hotel liegt zentral in der Altstadt in einem renovierten alten Palazzo. Wir hatten ein Zimmer zum Hinterhof und nachts war es dadurch angenehm ruhig. Die Standardzimmer sind modern eingerichtet, wenn auch etwas klein. Die Klimaanlage ist indivuell regelbar - in unserem Zimmer war sie jedoch recht laut.

Genuine Expedia guest review

Niet echt een romantisch hotel, maar zakelijk met voldoende modern comfort. De kamers zijn wel ruim qua totaal oppervlak, maar door de 2-deling in een zit- en slaapgedeelte toch ook weer een beetje krap bemeten.

Genuine Hotels.com guest review

J'y retournerais

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review