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  • Matiz Guarulhos
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All hotels in Guarulhos, Brazil
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1 room,  2 adults 
Adults Children
Room 1:

Matiz Guarulhos - Guarulhos

-23.437842, -46.496302
3 stars
Rua Pedro De Toledo, 1000, Guarulhos, 07140-000 Brazil ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $118 $107
available on 05/19/13
Price Match Guarantee
3.6 136 5

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    Landmarks near Matiz Guarulhos

    • Sao Paulo (GRU-Guarulhos - Governor Andre Franco Montoro Intl.) Hotels - Sao Paulo 1.2 miles
    • Hall Tree Corner Hotels - Sao Paulo 2.6 miles
    • Sao Paulo UDP Leste Station Hotels - Sao Paulo 3.3 miles
    • IV Centenario Square Hotels - Sao Paulo 3.3 miles
    • Sao Paulo Comendador Ermelino Station Hotels - Sao Paulo 3.4 miles
    • All landmarks in Guarulhos

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    Overview of Matiz Guarulhos - Guarulhos

    Location.
    Conveniently connected to the airport in Guarulhos, Matiz Guarulhos is close to Hall Tree Corner. Additional area attractions include IV Centenario Square and Tiete Ecological Park.

    Hotel Features.
    This Guarulhos hotel offers a restaurant, a coffee shop/café, and a bar/lounge. Complimentary wireless Internet access is available in public areas and an Internet point is located on site. Business amenities at this 3-star property include a business center, a meeting/conference room, and audiovisual equipment. The staff can provide event catering and currency exchange. Additional amenities include a health club, multilingual staff, and barbecue grills. Guests receive complimentary transportation including a roundtrip airport shuttle at scheduled times and an area shuttle within 8 km. Complimentary self parking is available onsite for guests. This is a smoke-free property.

    Guestrooms.
    Rooms have city views. The 160 air-conditioned guestrooms at Matiz Guarulhos include minibars and safes. Guests can use the in-room complimentary wireless and wired high-speed Internet access. Televisions are equipped with cable channels. All accommodations provide desks, ergonomic chairs, and direct-dial phones. Bathrooms offer showers with handheld showerheads, and complimentary toiletries. Additional amenities include windows that open and blackout drapes/curtains. In addition, amenities available on request include hair dryers, irons/ironing boards, and extra towels/bedding. Housekeeping is offered daily.

    Image of Matiz Guarulhos, Guarulhos
    3.6 out of 5 Good (136 reviews)
    (Neighborhood average 3.6)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Rooms were clean. Beds hard but all right. My air conditioner unit was not working and my request for a change of room was done immediately. Staff was... very accomodating. by a Hotels.com guest on 03/04/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $107
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Superior Single

    Superior Double

    Standard Double

    Standard Single

    Executive single

    Executive Twin

    Standard Twin

    Executive Double

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Minimum check-in age is: 18
    • Check-in time starts at: noon
    • Check-out time is: noon
    • Pets allowed
    • Pet policy - dogs and cats only
    • Discover
    • Maximum number of pets per room: 1
    • Pet maximum weight in kg is: 7
    • MasterCard
    • Visa
    • American Express
    • Diners Club

    • Parents traveling with a child under 18 must present the child’s birth certificate and photo ID (passport for foreign visitors) upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents. Visitors who plan to travel with children should consult with a Brazilian consulate office prior to travel for further guidance.
    • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
    • Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Barbecue grill(s)
    • Coffee shop or café
    • Designated smoking areas
    • Elevator/lift
    • Elevator/lift attendant
    • Garden
    • Number of buildings/towers - 1
    • Restaurant
    • Smoke-free property
    • Suitable for children
    • See more facilities
      • Air-conditioned public areas
      • Area shuttle (complimentary)
      • Ballroom(s)
      • Bar/lounge
      • Free guest parking during stay
      • Free self parking
      • Free Wi-Fi
      • Internet point
      • Luggage storage
      • Meeting facilities size (feet) - 3229
      • Meeting facilities size (meters) - 300
      • Number of floors - 5
      • One meeting/conference room
      • Total number of rooms - 160
      • Year Built 2003
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Ergonomic chair
    • In-room safe
    • Iron/ironing board (on request)
    • Rollaway/extra beds available
    • Television
    • Window opens
    • See more room details
      • Air conditioning
      • Cable TV service
      • City view
      • Climate control
      • Complimentary toiletries
      • Daily housekeeping
      • Direct-dial phone
      • Extra towels/bedding
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Hair dryer (on request)
      • Handheld showerhead
      • Minibar
      • Private bathroom
      • Shower only
      • Signature bedding
      • Soundproofed rooms
      • Wake-up calls
    • Services
    • Airport transportation (complimentary)
    • Breakfast available (surcharge)
    • Currency exchange
    • Express check-in
    • Express check-out
    • Free parking
    • Health club
    • Laundry facilities
    • Multilingual staff
    • Self parking
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Room service (24 hours)
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Buffet breakfasts are available for a surcharge and are served each morning in the restaurant between 5 AM and 10 AM.
    Ricks - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Closed Sunday, Monday, Tuesday, Wednesday and Thursday.
    24-hour room service is available.

    Notification and fees

    Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:


    • A 2 percent city/local tax will be charged
    • Tourism fee: BRL 1.50 per accommodation, per night

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: BRL 21 per person (approximately)
    • Pet fee: BRL 55 per pet, per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Check-in information

    The hotel's shuttle service is to/from Sao Paulo International Airport (GRU) only. Transfers must be scheduled with the hotel reception and the service is upon availability.
    Parents traveling with a child under 18 must present the child’s birth certificate and photo ID (passport for foreign visitors) upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents. Visitors who plan to travel with children should consult with a Brazilian consulate office prior to travel for further guidance.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Guarulhos, Brazil
      of
    -23.437842, -46.496302
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    Nearby Activities & Points of Interest

    1.0 - 3.0 mi

    • Guarulhos - Governor Andre Franco Montoro Intl. Airport (GRU) - 1.2 miles
    • Hall Tree Corner - 2.6 miles

    3.0+ mi

    • IV Centenario Square - 3.3 miles
    • Tiete Ecological Park - 4.5 miles
    • International Shopping Center - 4.8 miles
    • International Guarulhos Shopping Center - 4.9 miles
    • Patriarca Station - 6.5 miles
    • Guilhermina-Esperanca Station - 6.5 miles
    • Vila Matilde Station - 6.9 miles
    • Artur Alvim Station - 7.1 miles
    • Penha Station - 7.2 miles
    • Congonhas - Sao Paulo Intl. Airport (CGH) - 17 miles
    • Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf) - 43 miles
    All hotels in Guarulhos, Brazil
    Reviews
    • All (136)
    • Business (44)
    • Romance (2)
    • Family (7)
    • Friends (1)
    • Other (82)
    3.6 / 5
    Good

    Score breakdown (from 136 reviews)

    • 5.0
      (26)
    • 4.0
      (48)
    • 3.0
      (44)
    • 2.0
      (13)
    • 1.0
      (5)

    Average rating for:

    • Cleanliness
      3.9
    • Service
      3.7
    • Comfort
      3.6
    • Condition
      3.5

    Reviews: Overall

    • <Previous
    • Page 1 of 3
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    Matiz Guarulhos - Guarulhos
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    Matiz Guarulhos - Guarulhos
    3.0 / 5
    Good
    "Great location for one night stay"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Overall it was good, we needed to stay a night for the next day flight, so we chose this hotel for the proximity of the airport and the free shuttle service, but still it is too expensive for what it is. The staff was great, rooms comfortable for one night stay, but they have to do something about the towels! Those things are like RAGS!!! Some of them […] had wholes and ripped by being old and thin. Read more
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    R & B
    US

    Matiz Guarulhos - Guarulhos
    4.0 / 5
    Excellent
    "Great location for an overnight stay"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Rooms were clean. Beds hard but all right. My air conditioner unit was not working and my request for a change of room was done immediately. Staff was very accomodating.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    US

    Matiz Guarulhos - Guarulhos
    2.0 / 5
    Fair
    "Overpriced hotel in Sao Paulo International Airpor"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Basically the hotel, as many in Brazil, is hugely overpriced for the comfort and amenities it offers. The only thing that recommends this hotel is its location, being close to Sao Paulo International Airport. Even this is, however, diminished by the fact that its shuttle service to and from the airport is infrequent and not available at all times.
    Genuine Expedia guest review
    Other trip
    Feb 2, 2013
    Neantro
    US

    Matiz Guarulhos - Guarulhos
    4.0 / 5
    Excellent
    "good"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    nice, clean good point the internet is free but by cable unless u are on the 1st floor the shuttle to the airport is really convenient
    Genuine Expedia guest review
    Other trip
    Dec 17, 2012
    A Traveller
    US

    Matiz Guarulhos - Guarulhos
    2.0 / 5
    Fair
    "Miserable"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    it took almost an hour to check in. They are painfully slow and inefficient. When I finally got to my room at 1:00 AM, the AC didn't work and the room was easily 90 degrees F. I wen't down and got another room with a pathetically small and inefficient AC unit, which started to drip in the laminate floor. I was too tired to deal with switching to another […] room, so I placed a large pile of towels below it to catch the drips and quite the sound. It took 2 hours for the room to cool off enough to sleep. Awful stay. Read more
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    D. Moncur
    US

    Matiz Guarulhos - Guarulhos
    3.0 / 5
    Good
    "Adequate airport hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Convenient to & from airport. + - 20 mins. Linen very tired in our room, but overall ,acceptable to a weary traveller.
    Genuine Expedia guest review
    Other trip
    Dec 2, 2012
    Pam
    US

    Matiz Guarulhos - Guarulhos
    3.0 / 5
    Good
    "Close to the Airport"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    The hotel is a decent, clean option near GRU (and nothing else). There is only one reason to get a room here, you need to be near the airport and you don't want to drive to Sao Paolo. The hotel staff is very friendly and spoke perfect English which would have been ok if they didn't but as I was struggling with Portuguese I really appreciated. There […] is also a good restaurant on the premise which was nice since there is not much in the surrounding area and nothing within walking distance. Read more
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Matiz Guarulhos - Guarulhos
    3.0 / 5
    Good
    "Just fine for a short overnight stay"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    I was only at this hotel for 6 hours...from midnight to 6am, and slept for five hours, so my impressions are limited. Only complaint is the room had an unusual smell...not particularly bad, and it did not keep me from sleeping well. The room was large and clean. The front desk was very pleasant and efficient, there was not a long line at check-in (midnight) […] or the following morning. The shuttle bus left 5 minutes late but only took 10 minutes to get to GRU. Breakfast buffet was inexpensive $9 with a good variety of hot and cold dishes. Certainly not on par with the nearby Marriott or Ceasars Park, but also not nearly as expensive. Read more
    Genuine Expedia guest review
    Other trip
    Nov 28, 2012
    Stuart
    US

    Matiz Guarulhos - Guarulhos
    4.0 / 5
    Excellent
    "Good value for quick stopover at Sao Paulo airport"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Recent construction in relatively good condition. Will nto win the Pritzker award for architectural innovation. Very friendly staff, and efficient amenities. Clean room adn bathroom, but IKEA-type furnishings, i.e. not exuding personality.
    Genuine Expedia guest review
    Other trip
    Nov 4, 2012
    Chris
    US

    Matiz Guarulhos - Guarulhos
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    GK
    US

    Matiz Guarulhos - Guarulhos
    2.0 / 5
    Fair
    "Airport hotel - not more, not less than expected"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    No wi-fi!! No Internet in rooms at all! They say there is wired Internet, but its BYOC - Bring your own Cable (Ethernet)
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    Matiz Guarulhos - Guarulhos
    4.0 / 5
    Excellent
    "Good Hotel In-Transit or Night before a Flight"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Easy access to airport. A good place to stay for one night before a flight or in-transit. Staff was friendly and helpful. Breakfast buffet average and at a reasonable price. Secure parking lot.
    Genuine Expedia guest review
    Other trip
    Sep 19, 2012
    A Traveller
    US

    Matiz Guarulhos - Guarulhos
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Aug 2012
    A Traveller
    US

    Matiz Guarulhos - Guarulhos
    2.0 / 5
    Fair
    "closed to the airport"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    Is an old hotel, so I was not expecting a great room. Overall was clean, but not the carpet. They were making some maintenance job on the aisle that was noisy and disturbing, but the mattress was good and during the night I was not disturbed. Personnel was not so bad, and the breakfast was acceptable. Good enough to spend a night waiting for your f […] light. Read more
    Genuine Hotels.com guest review
    1 night business trip in Sep 2012
    rod
    US

    Matiz Guarulhos - Guarulhos
    5.0 / 5
    Outstanding
    "Close to Airport"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel is close to the airport and is a good value for the money. No wifi in the rooms. Ethernet cable at the front desk.
    Genuine Hotels.com guest review
    1 night business trip in Aug 2012
    Darwin H
    US

    Matiz Guarulhos - Guarulhos
    3.0 / 5
    Good
    "just ok for one night stay"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      3.0
    Good for one night stay. Our room had a vynil floor, but they called it wood floor , it was nice and clean, my children's room had the carpet floor, it smelled like dirty. The staff was very nice to us , they made us feel very welcome and tried to acomodate every one of our needs. The shuttle from the airport was great, the only problem, it was hard […] to find where the shuttle stops for pick ups.The food was what i liked the least, not worth the price, but there is no other place to eat other than the hotel.The matress was not a good one, too soft. The dinner buffet was just ok. Overall, I would stay there again if I needed to make a quick stop to catch a flight but definatly no more than one nigh Read more
    Genuine Expedia guest review
    Other trip
    Jun 10, 2012
    A Traveller
    US

    Matiz Guarulhos - Guarulhos
    1.0 / 5
    Poor
    "Poor hotel"

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      1.0
    • Condition
      1.0
    The lobby area looked good, once in the room it was very noisy, you could hear other guests very easily. The bathroom mirror had a large section missing from one corner about 2ft x 1ft, the shower had several tiles missing showing bare conrete. The ceiling in the bathroom was moldy and the shower floor not clean, with dirt in the grout. Probably a cheap […] hotel near the airport, but that is the only advantage. The restaurant quality was marginal at best. Read more
    Genuine Expedia guest review
    Other trip
    May 22, 2012
    Martin
    US

    Matiz Guarulhos - Guarulhos
    2.0 / 5
    Fair
    "Problems with cleanliness"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    One word: cockroaches. I found one crawling under the desk as I was working on my laptop. Nearly went over my foot. Fortunately, it was only a 3-day stay for business; I wouldn't want to repeat the experience.
    Genuine Hotels.com guest review
    1 night trip in Mar 2012
    A Traveller
    US

    Matiz Guarulhos - Guarulhos
    3.0 / 5
    Good
    "Hotel Matiz Guarulhos - You get what you pay for"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      3.0
    Typically a one night hotel for connecting flights. On the plus side, its clean, food is aceptable. The ten minute shuttle to airport works on time. On the negative, nobody at the reception desk or the restaurant speaks english or spanish. No free water anywhere you have to buy bottles of water. Wifi is good but only available at the lobby or restaurant. […] Noisy neigborhood. Towels are all worn out. Nothing worth seeing out of the hotel for miles Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2012
    A Traveller
    US

    Matiz Guarulhos - Guarulhos
    3.0 / 5
    Good
    "Good Hotel, Bad Internet"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    Internet is very slow
    Genuine Hotels.com guest review
    Other trip
    Mar 4, 2012
    A Traveller
    US

    Matiz Guarulhos - Guarulhos
    4.0 / 5
    Excellent
    "Internet"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Thw hotel doens't have wireless internet at the rooms, only at the lobby. A Coffee cup should be granted by the hotel. Reception should be better.
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US

    Matiz Guarulhos - Guarulhos
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US

    Matiz Guarulhos - Guarulhos
    3.0 / 5
    Good
    "Om for an overnight transit"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    Clean, convenient but without any characteror warmth at all
    Genuine Expedia guest review
    Other trip
    Feb 11, 2012
    A Traveller
    US

    Matiz Guarulhos - Guarulhos
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2012
    A Traveller
    US

    Matiz Guarulhos - Guarulhos
    3.0 / 5
    Good
    "convenience to the GRU Sao Paulo Airport"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Everything was good as I have read it in the reviews. There was one fellow that has said that he was shocked when suddenly his door has opened up and a housekeeping person entered his room without knocking. Believe it or not ,it has happened to me about 2 minutes after I had dressed up. Wow! That lady had no business in my room
    Genuine Hotels.com guest review
    1 night business trip in Jan 2012
    A Traveller
    US

    Matiz Guarulhos - Guarulhos
    2.0 / 5
    Fair
    "Shuttle from the airport not reliable"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The shuttle from the airport that is supposed to come every 20 or 30 minutes took almost 2 hours to show up!
    Genuine Expedia guest review
    Other trip
    Jan 23, 2012
    A Traveller
    US

    Matiz Guarulhos - Guarulhos
    2.0 / 5
    Fair
    "They didn't fix the air conditioning"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      1.0
    The air conditioner broke. I called but they never came to fix it. I was too tired from my trip to complain. The desk staff was nice and helpful otherwise. But I would not stay here again.
    Genuine Hotels.com guest review
    1 night family trip in Dec 2011
    A Traveller
    US

    Matiz Guarulhos - Guarulhos
    4.0 / 5
    Excellent
    "Two thumbs up!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Hotel provided an excellent value for the money. Staff was friendly and atmosphere was inviting. Hotel provides a buffet at every meal for an additional charge. The quality and selection of menu was superb. Hotel also provides security to on-site parked vehicles.
    Genuine Expedia guest review
    Other trip
    Dec 28, 2011
    A Traveller
    US

    Matiz Guarulhos - Guarulhos
    4.0 / 5
    Excellent
    "Great Place to Stay"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Nice place to stay convenient to the airport with free shuttle, and walking distance to interesting local shopping including a big box store (Atacadao) and various other shops. Free wired internet service in my room and Wi-Fi in the lobby. Good buffet food breakfast, lunch and dinner. Well insulated from jet noise, and airplane watching is fun if you […] like that sort of thing. Read more
    Genuine Expedia guest review
    Business trip
    Dec 2, 2011
    Jonathan S.
    US

    Matiz Guarulhos - Guarulhos
    5.0 / 5
    Outstanding
    "Very pleased"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The free shuttle to and from the Sao Paulo International airport was very easy to use and on time. It is only a 15 minute ride from the airport. The service was friendly and everything was clean. I would use this hotel again.
    Genuine Expedia guest review
    Other trip
    Nov 28, 2011
    Jennifer C
    US

    Matiz Guarulhos - Guarulhos
    4.0 / 5
    Excellent
    "Worth the money"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    The location is very close to the airport. Hotel clean. A very good restaurant
    Genuine Expedia guest review
    Business trip
    Nov 8, 2011
    gabriel b
    US

    Matiz Guarulhos - Guarulhos
    4.0 / 5
    Excellent
    "What I needed"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    It is Ok, it has good food, the price was fare, the room was Ok, it has good music in the room. It had not wireless conection in the room, but in the lobby. The room has only wire conection but I had not wire... I tryed to made an international fone call but it did not connect... the sound of the planes landing was strong, but while I was sleeping, […] I did not hear them :) Read more
    Genuine Expedia guest review
    Business trip
    Nov 1, 2011
    A Traveller
    US

    Matiz Guarulhos - Guarulhos
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Oct 2011
    A Traveller
    US

    Matiz Guarulhos - Guarulhos
    2.0 / 5
    Fair
    "Not a great stay"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    I just needed a room overnight by the airport to catch a morning flight from Sao Paulo. When I arrived, they did not have my paid reservation from hotels.com. It took about an hour for that to be cleared up and I had to wait in the lobby. Then in the room, the shower door was broken. I made do, but the room overall was old and in below average condition. For […] a short overnight, you can live with it. But the hotel as a whole is substandard. But their rates are lower as well. You get what you pay for. Read more
    Genuine Hotels.com guest review
    1 night business trip in Jul 2011
    Tony
    US

    Matiz Guarulhos - Guarulhos
    4.0 / 5
    Excellent
    "Very comfortable stay"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Free shuttle bus to hotel is convenient.
    Genuine Hotels.com guest review
    2 night business trip in Jun 2011
    A Traveller
    US

    Matiz Guarulhos - Guarulhos
    3.0 / 5
    Good
    "Good location"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    Great location for anyone not willing to go into the city, a "just passing thru" hotel. Staff were rude, discussing me as a "gringo" during a conversation amongst colleagues within earshot of where I was at the reception. This is not the way hotel staff should behave as a guest is checking in, no matter what the standard of the hotel is.
    Genuine Expedia guest review
    Other trip
    May 25, 2011
    A Traveller
    US

    Matiz Guarulhos - Guarulhos
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in May 2011
    A Traveller
    US

    Matiz Guarulhos - Guarulhos
    3.0 / 5
    Good
    "Decent choice close to airport"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    The food is far better than the hotel. It is conveniently located close to the airport.
    Genuine Expedia guest review
    Business trip
    Apr 27, 2011
    Can D
    US

    Matiz Guarulhos - Guarulhos
    2.0 / 5
    Fair
    "dirty room, can't be stared, too worse than Ibis or Formula one, only meals acceptable"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    I can not imagine why such a dirty hotel can be stared. But the meals are acceptable. Holiday Inn is also three stars but all is better than Matiz.
    Genuine Expedia guest review
    Business trip
    Apr 23, 2011
    Zhanwen
    US

    Matiz Guarulhos - Guarulhos
    2.0 / 5
    Fair
    "Poor and Uncaring Service"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      3.0
    When I arrived they said they didn't have a reservation for me from Hotels.com, however, once I showed them my confirmation they gave me a room for the same price. However, it didn't have the full bed I reserved (they claimed they had none). Moreover, the complimentary WIFI in the room was not functional, I had to go to the lobby. Brazilian elevators […] are quite small so the fact the second elevator was not working (nor did I see anyone working on it during the time I was there) was often an inconvenience. When I left, they again claimed they had no confirmation through hotels. com and required me to pay, even though I showed them I had pre-paid through hotels.com. They said they didn't receive any money. The front desk seemed extremely understaffed, with sometimes only one person behind the desk helping a line of customers and answering the phone. Both people I dealt with were not very helpful at all and said my reservations problems were not theres and I needed to take it up with hotels.com When hotels.com called they kept putting them on hold. This happened twice as I tried to handle it at the hotel and when it was not resolved I had to call again once I got home. In neither case was the hotels.com representative able to resolve it directly with the hotel. Ultimately, hotels.com gave me a refund and I lost a night toward my welcome rewards. The only good thing I can say is they offer a free shuttle to the Guarulhos airport. The rooms were clean and well taken care, as was the hotel, in a general sense, except for having only one working elevator. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2011
    Kim Wi
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Matiz Guarulhos - Guarulhos
    2.0 / 5
    Fair
    "CLOSE TO MY WORK LOCATION"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    It was terrible, internet didn't work from day 1, and I stayed 4 days...I had to go to the lobby to use my computer , not comfortable at all.
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    Alejandro
    MX

    Matiz Guarulhos - Guarulhos
    1.0 / 5
    Poor
    "Not value for money"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      3.0
    Poor
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    IN

    Matiz Guarulhos - Guarulhos
    3.0 / 5
    Good
    "Reasonable Price for an Airport Stopover"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This is a reasonably priced hotel close to the airport. Being so close to the airport the hotel is a little noisy. The rooms are very basically equipped, towels are not of good quality but the beds are comfortable. There is a regular, free shuttle service from the aiport for anyone with a reservation at this hotel. Suitable for anyone just needing a […] handy stopover near Guarulhos Aiport. Read more
    Genuine Expedia guest review
    Other trip
    Feb 12, 2013
    Jen
    AU

    Matiz Guarulhos - Guarulhos
    4.0 / 5
    Excellent
    "OK for short stop over."

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Hotel ok for short stop over, rooms are good. nothing round the hotel. Food was not the best, but was ok.
    Genuine Expedia guest review
    Other trip
    Nov 19, 2012
    A Traveller
    GB

    Matiz Guarulhos - Guarulhos
    3.0 / 5
    Good
    "Layover hotel"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Close to the airport-good for a layover hotel-not a long stay hotel
    Genuine Expedia guest review
    Other trip
    Sep 28, 2012
    Kim
    CA

    Matiz Guarulhos - Guarulhos
    3.0 / 5
    Good
    "Useful transit hotel."

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The hotel's purpose is to provide one night accommodation close to Guarulhos airport for transit passengers, air crew and people travelling to the airport from further away. It fills this need admirably. There is a free transit bus to/from the airport. The internet access in the rooms requires a cable, but one was supplied readily by reception. Shower […] - no bath. Having what amounts to the same buffet menu for lunch and dinner every day soon pales, but there are no alternatives within safe walking distance; the choice of dishes is limited. Laundry service is 'return next day before 6pm' and no use for one night stopovers unless you pay the extra for express service; there is also no service and no returns on Sunday. Read more
    Genuine Expedia guest review
    Other trip
    Sep 4, 2012
    Panga
    GB

    Matiz Guarulhos - Guarulhos
    4.0 / 5
    Excellent

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2012
    Juliana
    IE

    Matiz Guarulhos - Guarulhos
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    A Traveller
    CA

    Matiz Guarulhos - Guarulhos
    4.0 / 5
    Excellent
    "Tourist"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    Good airport Shuttle. Value for money as for transit stop.
    Genuine Hotels.com guest review
    1 night trip in Mar 2012
    A Traveller
    SG
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