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Hotel Xbalamque Resort and Spa, Cancun

3 stars
Av. Yaxchilan No. 31, CentroMza. 18, Lt. 18, SM. 22, CancunQROO77500Mexico, ‏‎800-491-6126
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Good3.3 / 5
Wellness Area
Great wellness & sports facilities
Service
Fantastic service
Breakfast
Bad breakfast
WiFi
Bad internet service
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From 353 reviewsTripAdvisor Traveller Rating

Hotel Xbalamque Resort and Spa, Cancun

Hotel Info: ‎866-539-8117‎

from $28
  • Standard Double Room, 2 Double Beds
  • Suite, 1 King Bed
  • Standard Room, 1 Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 90 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is Noon
Guests arriving by car: drive along the Avenida Kukulkan, and the Avenida Coba (westbound). Then turn right onto Calle Yaxchilan, and after approx. 300 metres you will reach the hotel.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Other information

  • Resort fee included

Policies

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Spa services on site
  • Spa treatment room(s)
  • Pilates classes on site
  • Skydiving nearby
Working away
  • Conference space size (feet) - 915
  • Conference space size (meters) - 85
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built 1990
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Phone
More
  • Daily housekeeping

Special features

Dining

La Adelita - This restaurant specializes in Mexican cuisine. Open daily.

Hotel Xbalamque Resort and Spa, Cancun’s small print

Policies

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Xbalamque Resort and Spa, Cancun

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