I was surprised to find out that this place was an actual condominium with families and travelers cohabiting together. The condo has a great view of downtown from the rooftop, where there is also a swimming pool which the front desk forgot to mention. The rooms are small but have everything a single guy or a couple may want. Kitchenette, microwave, […] fridge and cookware. There is a supermarket next door that is convenient if you wanted to cook breakfast or whatever if on a tight budget. The location is perfect if you want to explore the downtown area. Plaza de Armas, la moneda, catedral, etc are all walking distance. As well as Bella vista where there is a pretty fun nightlife. One thing I found annoying tho was the cleaning staff that made a lot of noise. It's pretty rough if your trying to sleep after loosing 5 hours coming to Chile. In all, I was satisfied. Read moreGenuine Hotels.com guest review
Excellent service and support in getting transportation to the airport.Genuine Hotels.com guest review
"Close to Everything"
I got a neat one bedroom condo in a condo bldg. so I felt like I moved to Santiago for 3 nights. The bed was great and the place was very quiet. It is only 4 blocks from the Plaza de Armas, an easy walk to Bella Vista and I even walked back from Barrio Brasil. One note, from the US the flight gets in about 8:00am, take the Centrobus to Pajaritas Metro […] (total cost $4.00) and you get to the hotel by 10:00am. The Hotel charges $30 for an early check-in. I paid. Right next to condo bldg. is a nice supermarket for food, wine and beer, etc. Read moreGenuine Hotels.com guest review
THIS HOTEL IS PERFECT LOCATION, CENTRAL AND ACCESSIBLE. THE STAFF IS VERY HELPFUL AND LET US USE THE INTERNET WHEN THE INTERNET IN THE ROOM WAS DOWN. HOUSEKEEPING SERVICES NEED IMPROVEMENT, BUT WE KEPT OUR PLACE CLEAN ON OUR OWN. VERY PLEASED WITH THE HOTEL AND WOULD STAY AGAIN.Genuine Hotels.com guest review
"Good apartment at a great price"
Good apartment in a good location at an excellent price. It was difficult to find the at first due to the absence of signage at street level. Nonetheless, would recommend.Genuine Hotels.com guest review
"Very cheap but poor bed"
Apartment in need of redecorating and additional items in the kitchen eg soap and tea towels. Couldn't access the gym and difficult to understand check in, how to find facilities in the block etc - could benefit from instruction cards Good location and cheap.Genuine Expedia guest review
"Cheap, has the basics"
Pros: cheap, meet basic requirements, in down town , right next to supermarket, got hair dryer Cons: no toiletries, dusty, within an estate of apartments, reception not at front door, very limited service, not well maintainedGenuine Expedia guest review
"A good place for a stay in Santiago"
Very central to main sites to see. Located close to metro that gives you access to all the city.The apartment was well-equiped (supermarket next door to get essentials) and reception were very helpful (they also spoke English). If you don't like city noise ask for an internal apartment. The apartments are easy to get to from the airport (no need for […] a taxi). As you exit customs follow the signs for the buses (or ask - good English Spoken). Buy a ticket for a bus that takes. This takes you into the Universidad de Santiago Station from where you can get the metro. You buy tickets for a single journey get on Lina 1 and take the San Pablo direction. (there are usually helpers on the station - they can be identified by the plackards they hold aloft). You can get a map and a route planner for the metro online by searching for Santiago Metro . Get off at Santa Lucia and take the exit for Miraflores. Walk up Miraflores for about 5mins and it Joins Merced. Turn right and the hotel is a few hundred yards. Read moreGenuine Hotels.com guest review
Very nice and clean. Convenience with a big shopping mall next door.Genuine Hotels.com guest review
"Excellent location close to sights and facilities"
Excellent location in a world class city. All facilities were within walking distance as were many of the tourist destinations. The Metro was within 100m making it easy to visit attractions further afield and get to the airport or bus terminals. We felt secure when walking even late at night and were overwhelmed by the friendly and amiable people. Can´t […] wait to visit Chile again and will certainly use these apartments which were modern clean and secure. Read moreGenuine Hotels.com guest review
buena ubicacion, es un depto acogedorGenuine Hotels.com guest review
"Mala experiencia con ellos"
Lamentablemente hemos tenido una muy mala experiencia desde el día de la recepción. La madrugada en que llegamos nos atendió una persona que no saludo, ni tuvo respuestas ni las formas de trato adecuadas.Luego nos indicó que no había control remoto del aire acondicionado (como si pudiera funcionar en forma manual, lo cual no era cierto) finalmente nos […] dijo que la reserva era por 7 días pero si queríamos irnos antes podíamos indicarlo al día siguiente. Al día siguiente, salimos temprano y vinimos a las 7.30 de la tarde y la habitación estaba bloqueada. Al ir al counter esperé 20 minutos, no había nadie, y cuando finalmente apareció el encargado y le reclamé, me dijo "estaba haciendo otra cosa!", luego me quiso cobrar los 7 días porque mi tarjeta no pasó y por eso nos bloquearon. El problema es que nadie nos dijo que iban a pasar la tarjeta y aún así tampoco nos avisaron por email que ibamos a encontrar la puerta bloqueada o que hubo un problema con el pago para ver cómo resolverlo, simplemente nos dejaron afuera. Finalmente hay problemas como que el aire acondicionado gotea, la nevera de la refrigeradora está sin mantenimiento llena de hielo, no hay papel higénico de repuesto etc. Read moreGenuine Hotels.com guest review
"Mi vista a Chile"
El hotel es bueno, en relación al precio. La cama que me toco muy mala, se sentian los resortes, el foco en el baño estaba quemado, la zona no es la mejor pero queda todo relativamente cerca, la ventaja es que tiene refrigerador, cocina, cable y aire acondicionado. La gente del hotel muy gentil y muy honrada.Genuine Hotels.com guest review
"appartement superbe, avec vue sur le chantier"
dommage, l'appartement donnait sur un gros chantier de constructionGenuine Expedia guest review
Como viajamos de carro, a localização central do hotel foi excelente, podíamos sair de carro ou a pé, fizemos muitos passeios, sem qualquer dificuldade, tudo fica bem perto, mercado, padarias, cafés, restaurantes, e a maioria dos pontos turísticos do centro pode-se chegar caminhando.Genuine Hotels.com guest review
"lägenhetshotell - enkelt och billigt"
Centralt lägenhets hotell, alldeles i närheten av shopping gatorna. Utrustat med kök och enkel service/redskap, ingen vinöppnare, brödkniv, skärbräda o.d. Städning inkl. diskning varannan dag. Det finns ett litet gym, man skall be om nyckel i receptionen. Det enda negativa är att personalen inte talar engelska, det fanns en receptionist men hon kunde […] bara ett fåtal ord. Read moreGenuine Hotels.com guest review
"très bon rapport qualité prix"
Très plaisantGenuine Hotels.com guest review
Exelente lugar, muy limpio, habitaciones con exelente imobiliario, muy preocupados por tu comodidad y tu estancia. recomendable 100%.Genuine Hotels.com guest review
"Me encanta este sitio."
Este sitio queda en una ubicacion perfecta, cerca del Metro Bellas Artes, zona de buen acceso, supermercado en la planta baja (vino economico) es una muy buena opcion de negocios.Genuine Hotels.com guest review
Próximo à Rua José Victorino Lastarria, aos principais pontos históricos da cidade: Plaza de Armas, Palácio de La Moneda, Catedral, Museus, cerro Santa Lucía... Também fica perto do Pátio Bellavista e tem um supermercado ao lado, o que torna tudo muito prático. O apartamento é agradável e limpo. Recomendo.Genuine Hotels.com guest review
Muy buen Hotel, lo único a mejorar es que desde fuera no se sabe si es el lugar correcto o no y el conserje mal educado.Genuine Hotels.com guest review
"LIMPIEZA DE LA HABITACIÓN"
Al llegar al hotel en la recepción muy amables, pero en la habitación aún estaba la basura del pasajero anterior, pelos en el baño, pelusa y polvo abajo de los muebles...vidrios ni hablar....preocupense del aseo..todo lo demás muy bien.Genuine Hotels.com guest review
Lento el Check in ya q llegue a las 8 de la mañana y no tuve a donde ducharme hasta las 3 de la tarde, el aseo un poco malo y q corrimos la cama y había basura debajo, lo demás buenoGenuine Hotels.com guest review
Buena ubicacion, pena pero que el quarto olia mi fuerte a humo, y la limpieza podia ser un poco mejor.Genuine Hotels.com guest review
Cómoda, expedita atención. Todo bien.Genuine Hotels.com guest review
"Buen sitio puede ser mejor"
Falta colaboración en la entrega de la habitación, llegamos a Chile a las 5 am y nadie nos atendió hasta las 9 am y solo para decirnos que hasta las 4:00 pm nos entregarian el apartamento, por lo demás, buena relación costo/beneficioGenuine Hotels.com guest review
01/13/15 dafka01 Iguazu National Park, Argentina
The people in charge of it are very helpful and nice, however.... the accommodations are in a slum-like building, despite its good location in the center of an interesting town. I got a tiny apartment where one could hardly move --- luckily I was traveling alone, because it would have been absolutely impossible for a couple to share that tiny space.... although they charged me full price for my unit. Breakfast, which is supposed to be included in the price, was almost non-existent and definitely unsatisfactory.
"Great location, nice staff"
08/09/14 Alessandra F Sao Paulo, SP
We had a great time at the Santiago Suite Apartment! It is well located, room is clean, great bathroom...staff was nice (some nicer than others). Reception was a little bit hard to find. They also offer some short trips if you want to book there, but they are usually a little bit more expensive than in other places. There are two entrances and a change (for money) very close to it. There are a lot of restaurants nearby.
"Very good hotel!"
04/16/14 baab49 Toronto , Canada
We found this hotel to be very comfortable and quiet. It had a a kitchenette so we could have some of our meals in our suite. the grocery store was right next door and so many of the city sights were within walking distance......beautiful churches, colonial buildings, the old central market, a large park.....
"Real living in Santiago"
09/17/13 shams00 Koeniz, Switzerland
Lots of space, two rooms, include the use of the facilities like the communal swimming pool and the cheap washing machines. Excellent location next to a big Lider. Save area, friendly guards. While there are enough dishes for breakfast, there is nothing to use for cooking, besides two pans, or for cleaning. The dishes are done by the room mate, but she doesn't show up everyday. In fact, you never know, if the room (and the dishes) is cleaned or not.
08/12/13 berkeley j San Francisco, California
I made a reservation on Booking.com. then arrived and this hotel tried to charge me 20 percent more than the agreed upon price on Booking.com. So, I left and made a reservation elsewhere but this hotel charged my credit card anyway! Do not trust them with your credit card!
"Good Place! awesome location"
06/19/13 sam2066 Los Angeles, California
First and Foremost the location of this place is absolutely great if your in Santiago for the first time! walking distance to most areas and to their main square Plaza De Armas! The place itself are medium to small sized apartment units located in a very large complex with other units! the main office is the first building on the 8th floor. small, somewhat friendly staff, did not get the best experience of them, but they were friendly! my friend and i stayed i Building C on the 9th floor, the apartment itself was big enough for two guys! it had one bedroom with a sliding smoked door. it had a full small sized kitchen with stove and fridge, sink. and a very nice dining table with silverware and flatware! the room came with a sofa bed in the living room. we did not have the greatest view but we could see San Cristobal Hill.. ok, price for an ok to decent place to stay in.. we stayed here for four (4) nights. Overall experience at this location was great, since 3/4 of the time we were out sightseeing the city. and as mentioned the location is superb if your visiting Santiago for the first time and don't want to do too much commute this place is a good choice to stay.. i Do recommend.
"2 nights pre cruise in a great location"
04/11/13 Iluv2travel59 Florida
We arrived early morning from Buenos Aires and was told our room was not ready. The office is a little hard to find. It is in tower 1 and I forgot what floor and room number. The office is very small and very little room to store luggage for several people. We had a city tour booked for 3 pm which was also the check in time. We went and explored the area and came back a little early to see if we could get in our room before our city tour. We could not. We came back from our tour after 8 pm and finally got the key to our room which we were told by others was not used the night before. That was a little disappointing to hear. The staff is not very friendly and act like you are bothering them when you ask a question. The room was nice other than the air conditioner not working very well and did not cool the bedroom. It is a great location and so easy to walk to all the sights close by. I would stay here again because of the price and location but would make sure I had a flight that got in later. The grocery store next door is a big plus. As someone else mentioned the pictures of the apartments are true.
"last minute booking - perfect value"
04/02/13 the_vj Tampere, Finland
Got an apartment for some 45e a night, from a last-minute booking - amazing price, considering the central location and the fact this is a real apartment, with modern furniture, large comfy bed, sofa, fully equipped kitchen... the photos e.g. on Booking.com are spot on, no tricks, one can get a very good idea about the place. Santiago Suites are in a large building complex (which has also another entrance from Huerfanos 547), with several companies renting apartments (and yes, some of equally good value), so do not expect any sign on the street - be sure you have the address and the name written down correctly and just show it at the building's reception. They will call somebody to pick you up. Arrived relatively late in the evening, but a girl from Santiago Suites showed up downstairs almost immediately. Everything was prepared and waiting for me at their office on the second floor - I just paid for the room (credit cards accepted) and after a few minutes, I was on the way to the apartment. An electronic lock on the door (you get a personal code assigned) means there are no problems with e.g. returning keys if you need to leave for the airport early in the morning. There is supposed to be a pool in the building - but I did not care much for it, did not even try to find it, so I cannot comment on that one. Free wifi is available, a big supermarket is in the same building (also from the Merced street side) and a string of reasonably priced cafes and restaurants nearby ("standard" Chilean but also Chinese, Indian and Turkish - and that's only what I saw and visited, there's perhaps more). Metro station Bellas Artes is a five minute walking distance.
03/16/13 4589712j Leeds, United Kingdom
Clean pleasant helpful friendly people. Good Value. Free wi fi good location . Very relaxing quiet. The reception team could not do enough to help. Charming helpful and extremely polite.the room was clean and well presented. Modern with excellent facilities
"Nice appartment but very disappointed"
02/19/13 roker16 Ljubljana, Slovenia
Today I had a really interesting experience. I came very exhausted as I was the whole day in the coach starting in Buenos Aires. When I came to the Santiago's bus station I immediately went to the nearest cyber cafe to check which hotel has free places and prices as well. I found this accommodation (Source: Booking.com) for 44 000 pesos for 2 nights. When I came there there was nothing written that this is some kind of a hotel, so I needed to ask a security for a help. In few minutes came somebody who showed me a room and we agreed we will meet in 20 minutes in his office as I really needed a nice shower. Afterwards I went to his office and he said to me that for two nights I should pay him 56 000 pesos. I wasn't sure if I saw before a right price so I went online and I asked a guy how come that a price is 56 000 pesos if a booking.com offers the same thing for 12 000 (60$) less?! Usually a person if you book directly even gives you a discount as he doesnt pay a commission! He said that booking.com didnt actualized prices, so I offered him to pay 50 000 for both night. A guy refused and gave me my money back. He was keeping saying I said to him a lier what was not true, the only thing which I said that it is very interesting situation... At the end i went to different hotel.
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