All hotels in Santa Fe, New Mexico, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here105 East Marcy, Santa Fe, NM, 87501, United States of America, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 301 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.2
  • Comfort
    4.2
  • Condition
    4.1
  • Neighborhood
    4.8
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5.0 / 5Outstanding
"The Perfect Spot"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The trip was for a little and quick romantic getaway. I live in ABQ. The stay was perfect! Perfect location near the famous cathedral and plaza. The staff, Louie, who was our main guy was absolutely wonderful and had a ton of good suggestions on restaurants and good directions. The bed was super comfy... hard to get out of and that is RARE for hotel stays. The decor was very warm and cozy...romantic indeed! I would definitely go back and for longer!
Genuine Hotels.com guest review
1 night trip with friends Apr 19, 2015
Summer
US
5.0 / 5Outstanding
"Close to Historic Sites"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Enjoyed out stay. Very friendly staff.
Genuine Hotels.com guest review
1 night romance trip Apr 14, 2015
MARION
US
5.0 / 5Outstanding
"unexpected ,and pleasantly surprised."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great hotel..amazing location.. Can't beat the price.Sam was amazing,she was so helpful.
Genuine Hotels.com guest review
3 night family trip Apr 16, 2015
Glen
US
4.0 / 5Excellent
"Fun boutique hotel right by the plaza"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fun boutique hotel right by the plaza. Nice comfortable room. Great for the price!
Genuine Hotels.com guest review
1 night romance trip Apr 14, 2015
CHERYL
US
3.0 / 5Good
"Good location. Lobby hours lacking."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Convenient location. A little tired. Lobby not open before 8:00 am. A little disappointed.
Genuine Hotels.com guest review
1 night family trip Apr 10, 2015
A Traveler
US
4.0 / 5Excellent
"Small Rooms / No working WIFI / Not King Size bed"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Not very familiar with other Santa Fe hotels, to my liking the rooms on this hotel are small, we were supposed to get 1 King and 1 Queen Double suite. What we got was 2 small rooms with 1 bathroom. The beds are not king, not even close, and there is no room for an air matress, or anything, no sofa bed, no sofa, no nothing. No space. Once you are over that the wifi didnt work for the entire weekend. Not having wifi on Santa Fe (Dead spot for AT&T in several areas) is not fun. You need to pay for Parking. We didnt complain to anyone so we didnt give them the chance to fix the room problem. There is no 24hours lobby, they open from 9am to 9pm? Free Coffee on the lobby when its open. This hotel the only Luxury it has was the name "The Luxx". We recommend this hotel double room to a couple with 2 kids thats it... you wont fit more people in 2 rooms.
Genuine Hotels.com guest review
3 night family trip Apr 2, 2015
A Traveler
US
2.0 / 5Fair
"Needs work."
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    4.0
Room was extremely hot and thermostat did not function. Ceiling fan was unbalanced and wobbled excessively, also very noisy. Service was poor -- employees offered/agreed to perform a task, but they didn't follow through. I would not recommend this hotel to others traveling to Santa Fe.
Genuine Hotels.com guest review
2 night family trip Apr 2, 2015
Jeffrey
US
3.0 / 5Good
"Good and Bad"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
We arrived early and they were able to get us into our room earlier than we had anticipated. We really loved the location, it was perfect, and the hotel its self was clean. The things we didn't like were the bed seemed really old it was very lumpy and uncomfortable we had a hard time sleeping. Also the hot tub for lack of a better word was gross it smelled like a pond and had a slime feel to it. We brought this to the attention of the staff and they made excuses (the water was changed recently/ they couldn't smell it) but they never apologized. It was funny as the next day the entire back patio smelled of chlorine so apparently the chemicals were off and they fixed the problem.
Genuine Hotels.com guest review
3 night romance trip Mar 18, 2015
A Traveler
US
4.0 / 5Excellent
"Very good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very nice hotel .. Good location in the heart of down town .. I will be going back next year
Genuine Hotels.com guest review
3 night family trip Mar 13, 2015
Shawn
US
5.0 / 5Outstanding
"Cool boutique hotel in Santa Fe"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect location. Slightly funky feel which I loved. Very nice boutique hotel. Room was generous.
Genuine Hotels.com guest review
4 night family trip Mar 16, 2015
carol
US
5.0 / 5Outstanding
"Spring Break get-away!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My wife daughter and grandson stayed at this very quaint, lovely hotel. They loved it. Close the plaza and galleries. Very clean and comfortable..furnishings were eclectic, which they enjoyed. Service by Louie was great..Thanks Louie!
Genuine Hotels.com guest review
1 night family trip Mar 16, 2015
Thom
US
5.0 / 5Outstanding
"First stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved it. Parking was the only challenge.
Genuine Hotels.com guest review
1 night romance trip Mar 13, 2015
kenneth
US
5.0 / 5Outstanding
"The best!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was excellent, and it was a short walk to the plaza. The staff was helpful and friendly. we loved it!
Genuine Hotels.com guest review
1 night family trip Mar 10, 2015
Michael
US
4.0 / 5Excellent
"Love Marcy at."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The location is excellent. Works well for meetings. Check in is a little awkward.
Genuine Hotels.com guest review
1 night business trip Feb 24, 2015
Monica
US
4.0 / 5Excellent
"Overall great hotel for location and price."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great little hotel right off the Plaza. Clean and comfortable (although my bed was a bid squeaky). Checking in was good. I know it is the off season but I wish the lobby opened sooner (not until 8am) for coffee & questions.
Genuine Hotels.com guest review
1 night business trip Feb 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Would definitely stay there again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The place was great. The room was a little cozy, but overall we were really happy with the place and would stay there again. Amenities were natural and we really liked how eco conscious the place was. Bed was also pretty comfy and the fridge and microwave were new.
Genuine Hotels.com guest review
1 night romance trip Feb 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Modern style"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great stay! Comfortable room, though no real view. Still, the room was clean, stylish, and comfy. The lobby staff was excellent! Friendly and helpful.
Genuine Hotels.com guest review
2 night romance trip Feb 7, 2015
Aaron
US
5.0 / 5Outstanding
"Highly Recommended"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent small, independent hotel. A tremendous value right in the heart of Santa Fe.
Genuine Hotels.com guest review
1 night business trip Jan 27, 2015
Aaron
US
5.0 / 5Outstanding
"Love this hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was my second stay at the Luxx. I love this hotel! It is beautiful and is in an excellent location. I do think that charging $20 to park in the garage next door is pretty steep. I think they should give us a break on that. However, since I purchased my hotel through a discount internet group, it appears that I was not charged for the parking after all. Service otherwise is very gracious.
Genuine Hotels.com guest review
1 night family trip Jan 18, 2015
anne H,
US
3.0 / 5Good
"Nice downtown room."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
We could not find anyone who worked there. Why is the camera pointed at the hot tub?
Genuine Expedia guest review
Other trip Jan 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Comfort - Value - Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Comfort - Value - Location . A well-appointed room for a really good price. There is an Espresso shop right on the property. Very pleased, will return.
Genuine Hotels.com guest review
1 night romance trip Jan 4, 2015
Robert
US
5.0 / 5Outstanding
"Great location, comfy beds"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I loved our stay at the Luxx. The location was perfect, and the beds were so comfortable. We especially loved the quaintness and uniqueness of a locally owned place, much more enjoyable than a big chain hotel. Would definitely stay here again!
Genuine Hotels.com guest review
2 night romance trip Dec 29, 2014
Mindy
US
3.0 / 5Good
"Thoroughly adequate, good location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
"Luxx" appears to be the hotel decorator's version of "Vegas" -- there was gold grout in the bathroom floor tile! We were looking for a hotel near the plaza in Santa Fe for Christmas, and this fit the bill, for less than many of the others in the area. Service was sparse -- it wasn't always easy to find the one person who was manning the desk, although he was pleasant and helpful when we did find him. And at the prices they charged, breakfast would have been nice. But there's an adjacent coffee/pastry/gelato place that opens early, which was great. Bed too soft, heater worked great, bathroom cold. Thoroughly adequate.
Genuine Hotels.com guest review
3 night family trip Dec 25, 2014
Lisa
US
5.0 / 5Outstanding
"Really great place in terrific location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stumbled upon this hotel through Expedia, and were fortunate to get a really good deal on a room that was available that same night. We were so pleased with the charm and amenities of the hotel, in such a central location. I really appreciate how eco-conscious they are, using environmentally products and making efforts to reduce and recycle. The place is very stylish too, and really is a boutique hotel in the best sense of the phrase.
Genuine Expedia guest review
Other trip Dec 30, 2014
Chris
US
4.0 / 5Excellent
"Nice but small"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel is right downtown in the old town area. It was good for one night but would be cramped for a longer stay. It's $20 for overnight parking which isn't included in the room rental.
Genuine Hotels.com guest review
1 night romance trip Dec 22, 2014
JAMES
US
4.0 / 5Excellent
"Luxx Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
An interesting hotel...located down a hallway, left, another hallway, left again! Self Parking costs $20...No food in hotel, but free espresso shots. Although plenty of great restaurants and the Plaza within walking distance.
Genuine Hotels.com guest review
1 night business trip Dec 22, 2014
marco
US
4.0 / 5Excellent
"Sweet boutique by the plaza!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
I loved staying here! It's in a sweet location in a really old quirky building. We lucked out and got the only room with a private door leading out to the patio and hot tub. It's not super fancy but it was not expensive at all! Will totally stay here again!
Genuine Hotels.com guest review
1 night romance trip Dec 21, 2014
Kevin
US
5.0 / 5Outstanding
"Love this place!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is very fancy and nicely kept. Right in the heart of central Santa Fe and plenty of things to do. Will definitely go back!
Genuine Hotels.com guest review
3 night romance trip Dec 15, 2014
Blake
US
3.0 / 5Good
"Great location - funky and dark"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
The hotel location is great - central location just a few blocks from the square. The room was clean and comfortable, but quite small and overall very dark - place is a bit funky. There is a very small outdoor area w/ hot tub and places to sit, but there's no view or real ambiance. Lobby as well isn't conducive for hanging out if you just need some down time and don't want to lay on the bed. There wasn't any dresser or place for clothes other than the closet, which only had 6-8 hangars, and just a hard wood chair at the desk for sitting. There is no one there at night, so you're sort of on your own if you actually needed anything or had a problem. There were some obnoxious guests who decided to use the outdoor patio area at 3AM so that was annoying since we had our window open because the room was too warm. For our first trip to Santa Fe it was OK, but I would not go back.
Genuine Hotels.com guest review
3 night trip with friends Oct 23, 2014
A Traveler
US
3.0 / 5Good
"Okay place"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
The Luxx staff was super nice. The rooms were just okay and a little tired. Location was perfect. walking distance to all the great areas in the square and around the square. they should definitely invest in a full sized ironing board. The furniture was very tired and lighting in the room was very dim. Plugging in phone chargers were a pain. they should add extension cord from behind the bed. There was a mini fridge which was great but no water bottled water in the room. no real work out area which would have been nice. For the price I would have expected more.
Genuine Hotels.com guest review
2 night trip Oct 17, 2014
Michael
US
3.0 / 5Good
"Pleasant"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
The room was small but it was clean and well laidout. The staff was friendly and helpful.
Genuine Hotels.com guest review
1 night romance trip Oct 15, 2014
Kristine
US
4.0 / 5Excellent
"What a fabulous experience!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
What a great experience I had in the heart of downtown Santa Fe! Steps away from great shops, galleries, eateries and more. It was comfortable, clean and delightful. I couldn't figure out the tv, but that was user's error I'm sure. There's coffee and water in the lobby always and the entrance is shared by a sushi restaurant and wonderful coffee shop. Eclectic and unusual, I loved it. I would have given it 5 stars, but I wanted two beds and they didn't have such a room. The "front desk" is not available 24/7, I'm allergic to down and the beds had down, and the walls seemed thin though the guests were delightful.
Genuine Expedia guest review
Other trip Oct 14, 2014
Yolanda
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We enjoyed our stay at the Luxx . The location was great, lots of restaurants and shopping in walking distance . It was nice to have a coffee shop under the same roof.
Genuine Expedia guest review
Other trip Oct 13, 2014
nancy
US
4.0 / 5Excellent
"Good hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice hotel, only a couple of blocks from the Plaza. The room was pleasant and clean. Hotel was quiet. Good restaurants close by.
Genuine Hotels.com guest review
7 night family trip Oct 4, 2014
Linda
US
4.0 / 5Excellent
"Exceptionally nice staff and close to plaza"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very enjoyable place to stay and access the plaza.
Genuine Expedia guest review
Other trip Oct 12, 2014
A Traveler
US
4.0 / 5Excellent
"Funky, interesting, comfortable, convenient"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Parking is expensive - seems true of the entire Plaza area, except for evenings where business lots open for restaurant traffic. Perfect location for walk-about days -- onsite snacks, ice creams, coffee & sushi all quite good..., shops, tourist activities, performing arts venues & dozens of terrific restaurants VERY close. Rooms do NOT have a view -- seemed a reasonable trade-off.
Genuine Expedia guest review
Other trip Oct 10, 2014
A Traveler
US
2.0 / 5Fair
"October Review"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
The entrance to the hotel was very confusing, down dark hallways that were unkept. Hotel check in took way too long. The carpet in our room was very dirty and our window opened onto an alleyway. When it was time to check out, no one was available until 3:00pm. Another couple from Holland were trying to check in but could not because of no desk clerk.
Genuine Hotels.com guest review
2 night romance trip Oct 3, 2014
A Traveler
US
5.0 / 5Outstanding
"great location for discovering the centre town"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
located in the cente of Santa Fe, clean and comfortable. nice rooms and good outside pool and seating facilities. Great service when checking in, but nobody available when checking out although it was during normal business hours. Closing/opening times of the lobby was not really to identify.
Genuine Hotels.com guest review
2 night romance trip Sep 19, 2014
Hubertus
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was in town for a business trip and found the Luxx t be very central comfortable and well appointed.
Genuine Hotels.com guest review
2 night business trip Sep 28, 2014
Stephen
US
5.0 / 5Outstanding
"Lovely boutique hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great stay. This place reminds me of a "safari lodge" with curiosities from around the world. It's right next to my favourite hot chocolate/gelato place (Ecco Espresso and Gelato) too. And close to all of Santa Fe's main attractions.The front desk staff were helpful, both in the evening and in the morning. Room was clean and featured a TV that has access to Netflix.
Genuine Hotels.com guest review
1 night romance trip Sep 24, 2014
Kerry
US
5.0 / 5Outstanding
"nice surprise"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
we were looking forward to this hotel from the pictures we saw on the website, but it was even nicer than we were expecting. the men who checked us in were very friendly, and the wine and cheese hour was a nice surprise too. had a nice time sitting out back in their outside lounge area. room was very nice and comfortable. would stay here anytime!
Genuine Hotels.com guest review
1 night family trip Sep 26, 2014
josh e.
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful hotel, clean room, friendly service
Genuine Hotels.com guest review
1 night romance trip Sep 24, 2014
A Traveler
US
3.0 / 5Good
"Boutique hotel, centrally located"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hotel is near the plaza and close to several museums and good restaurants. Furnishings are funky, but the rooms have character. There is a nice patio in the back. Cons: hotel is hard to locate, breakfast is not included and staff is non-existent. When a couple of guests, including myself wanted to check out in the morning, there was no one at the reception; we ultimately left without informing the front desk. Luckily, the rooms are keyless and since my reservation was prepaid there was no problem.
Genuine Hotels.com guest review
1 night trip Sep 20, 2014
NS
US
5.0 / 5Outstanding
"I liked it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was on the same street as the convention center. Keyless check in was really convenient and it had a funky boutique hotel vibe. I'd be happy to stay there again.
Genuine Hotels.com guest review
3 night business trip Sep 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Great, quiet location. Good value."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We travel to Santa Fe quite often and this was our second time at the Luxx, it is a great location extremely quiet and well maintained. I actually left a jacket there last week and guess we'll need to return next week to retrieve it, oh well, things could be worse. :)
Genuine Expedia guest review
Other trip Sep 24, 2014
Scott
US
4.0 / 5Excellent
"The Luxx is a gem in the heart of Santa Fe!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
First - different experience is at check in (you've pre-reserved) - nothing to sign, you're just given the access code for the door and that's it! Same with check-out, you’re just leave. When we arrived our room was not ready yet so we got an upgrade. What a pleasant surprise. This boutique hotel offered rooms with a very modern vibe. Each room is unique and the staffs are kind and professional. The room was nice decorated, clean, quiet and comfortable. The king bed was a very comfortable. At the courtyard is a Hot Tub, outdoor living room and BBQ area. In room HDTV with Blu-Ray player, free internet, in-room refrigerator, microwave and coffee maker/supplies. In lobby is Lounge with coffee area and library, great place to hang out. This place is beautiful and luxurious for a great price. You feel like you are at home, not a hotel. Outside the hotel entrance is, on one side, a coffee/gelato/bakery place, and on the other side Japanese restaurant. Next to the hotel is a pay, public parking. You can park your car on the street from 8pm to 8am for free. The best part was that it was really close to the plaza! I would definitely recommend staying here and We'll be back!
Genuine Expedia guest review
Other trip Sep 23, 2014
Voyager
US
4.0 / 5Excellent
"Cute, clean, quiet, affordable and downtown"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is a great little place. I would definitely stay here again, especially if I was arriving late in the day and staying a few days. It's reasonable, cute and convenient, with adjoining parking. My only complaint is that check in is at 4 and although I was told that we might be able to check in early if we called that morning, the answer when we called was No, because all the rooms were full the night before. I didn't get that because I am sure some rooms get cleaned before others. Since we were in town for just one day we wanted to arrive before 4 pm, drop our perishables in the room refrigerator, change and then go walk around town. Waiting until 4 pm was inconvenient and seemed a little inflexible.
Genuine Expedia guest review
Other trip Sep 20, 2014
A
US
5.0 / 5Outstanding
"Great location for walking about Santa Fe, NM"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Terrific location about two blocks off the Plaza in Santa Fe, NM. Room was comfortable, a bit tight, but workable. Staff closes up at 10 p.m. and doesn't always get back to the hotel early in the morning. Amenities are not a strong point, but with a coffee shop and sandwhich bar built into the hotel, good food and wi fi aren't very far at all.
Genuine Hotels.com guest review
3 night business trip Sep 8, 2014
A Traveler
US
4.0 / 5Excellent
"happy repeat customer"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
This is a great value for the location.Will definitely return again.
Genuine Hotels.com guest review
2 night trip Sep 4, 2014
Keith
US
3.0 / 5Good
"Meh"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Nothing really to write home about. They're going for the "shabby chic" vibe. Think of a glorified hostel. Overpriced to be sure.
Genuine Hotels.com guest review
1 night trip Sep 1, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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