All hotels in Santa Fe, New Mexico, United States of America
1 room, 2 adults
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105 East Marcy, Santa Fe, NM, 87501, United States of America, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 340 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.2
  • Comfort
    4.3
  • Condition
    4.2
  • Neighborhood
    4.8
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5.0 / 5Outstanding
"Santa Fe Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed in room ten by the hot tub. It was very nice and comfortable. Able to rent a parking pass from the hotel for $10.
Genuine Hotels.com guest review
1 night romance trip Jun 23, 2015
Mary
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Quirky boutique hotel.....excellent service! !!
Genuine Hotels.com guest review
Response by Luxx Plaza Hotel
Thank you for choosing The Luxx Boutique Hotel. We are glad you enjoyed our staff and service while staying here in Santa Fe. We would be happy to have you as a guest again soon! Sincerely, Luxx Boutique Hotel
1 night romance trip Jun 12, 2015
steve
US
5.0 / 5Outstanding
"Nice boutique hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The staff is wonderful and go out of their way to make sure you are all set up. The entrance into the hotel is tough to find and a bit unusual as you go down a hallway into what looks to be office suites. The rooms are nicely appointed but on the dark side as they are partially below grade. I would stay here again.
Genuine Hotels.com guest review
2 night family trip Mar 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Boutique hotel with interesting location!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Stay was excellent. Traveling on business but brought my wife with since it was Santa Fe. Staff is excellent, Stephanie is just great! While not a "normal" hotel this place fits boutique perfectly. Hot tub is very nice at the end of the day, the back patio area with the hot tub, seating areas and grill are fantastic. Up the street half a block is the cheesemonger. Stop in for goodies to fill you refrigerator with so you can build you own happy hour. Around the corner on Palace St is the Wine Shop, most extensive cellar I have been in for a little town. The owner has the bottles chilled too, so ask if you need it already chilled. The staff was very helpful with everything I needed while staying in Santa Fe!
Genuine Hotels.com guest review
4 night business trip Jun 17, 2015
Robert
US
5.0 / 5Outstanding
"2 Days On Business"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everyone on staff went out of their way to make my stay perfect. I was so impressed with the level of customer service. Will definitely stay again!!!!
Genuine Hotels.com guest review
Response by Luxx Plaza Hotel
I'll let the staff know that they are doing an excellent job. Thank you for your feedback. Travel back to us in the near future.
2 night business trip Jun 5, 2015
Amanda
US
5.0 / 5Outstanding
"very good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Room condition was very good. Location is good. We were able to go downtown tour by walking easily. Hotel employee was kind and helpful.
Genuine Hotels.com guest review
Response by Luxx Plaza Hotel
I enjoyed checking you into the hotel Mr.Kim. You and your family are lovely and kind people. We are so glad you stayed with us here in lovely downtown Santa Fe New Mexico. We hope you visit us again if ever you find yourself in Santa Fe again. Thank You Sincerely, The Luxx Boutique Hotel Pace
1 night family trip May 29, 2015
Joonki
US
2.0 / 5Fair
"Doesn't Live Up to Its Name"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
I was underwhelmed by the service at this hotel. It is understaffed and more akin to a hostel where you help yourself. All the attention to customer service is in the appointments of the lobby with self-serve coffee maker, fruit, pastries, etc. Front desk staff rotates throughout the day, but often no one there to assist. No night staff. And, you may get locked out. Not the luxury hotel it strives to emulate.
Genuine Hotels.com guest review
Response by Luxx Plaza Hotel
It's unfortunate you had this experience and in the future please let a desk agent at any property you stay at know that they are, in your opinion, not providing quality service. On behalf of Luxx Boutique we truly apologize for any inconveniences you incurred during your stay.
7 night trip May 23, 2015
A Traveler
US
5.0 / 5Outstanding
"A-Plus in all areas. XLNT accommodations."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
XLNT!! Comfortable, convenient, convivial. We will definitely try to stay at LUXX on our next visit in October. A great big Thank You to very friendly, helpful staff !!
Genuine Hotels.com guest review
Response by Luxx Plaza Hotel
I am so pleased to hear that you enjoyed your stay with us here in the lovely heart of downtown Santa Fe New Mexico! We look forward to seeing you in October and hope you travel safely. Thank You Sincerely The Luxx Boutique Hotel Pace
2 night family trip May 27, 2015
C.N.
US
5.0 / 5Outstanding
"This hotel is #1 in our book."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My daughter & I spent 2 nights at the Luxx. I have traveled to 40+ countries and stayed in 100's of hotels. This is the most charming, beautifully decorated hotel I have ever stayed in. The ladies (Sam and Pace) were so great (even got a hug at the end of our stay). Only small problem was the fabulous TV, etc. setup. Had problems figuring it out (we work with computers, so we're not computer illiterate). But, we were too busy exploring this fabulous city to worry about it. Thank you all for a great stay.
Genuine Hotels.com guest review
Response by Luxx Plaza Hotel
Thank you Karen we enjoyed having you as a top notch guest in our quaint hotel here in the lovely downtown Santa Fe, NM. We hope you come and visit us again soon. I hope you traveled safely and are enjoying life. Thank you for being amazing! Sincerely, The Luxx Boutique Hotel Samantha & Pace
2 night family trip May 23, 2015
Karen
US
4.0 / 5Excellent
"Santa Fe Trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
difficult to find. happened to park in library and it was across street between two food places.parking was great. which I needed because of the street people in front of the hotel.They were there the two days of my stay. One came into the hallway to use the internet. Another carved wood in front of the two shops and hotel entrance.There were also many homeless people in the square. We will probably never return to Santa Fe because of these people's presence and asking for money,etc.The French pastry shop and plaza cafe were great.
Genuine Hotels.com guest review
2 night romance trip May 20, 2015
A Traveler
US
4.0 / 5Excellent
"First time in santa fe"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great stay, extremely friendly staff, nice hotel.
Genuine Hotels.com guest review
Response by Luxx Plaza Hotel
Thank you for choosing The Luxx Boutique Hotel. We were glad to serve you, and hope to have you with us here again soon. Sincerely, The Luxx
1 night trip with friends May 21, 2015
A Traveler
US
4.0 / 5Excellent
"Very nice"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very fun ecclectic hotel in the heart of Santa Fe. The hotel is small and the rooms are tucked away kind of in the back of the building on the ground floor. There is no night receptionist but they will give you a code so you can get in at night. The room was great but small. It had a fridge and a microwave. The decor was very nice and we enjoyed our stay
Genuine Hotels.com guest review
1 night romance trip May 12, 2015
Annette
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A great little hotel right in the heart of Santa Fe. Very friendly, helpful and kind staff. The finishing touches made it luxurious. From organic teas & coffee to organic toiletries. I would recommend this hotel greatly!
Genuine Hotels.com guest review
Response by Luxx Plaza Hotel
We are pleased to hear that you enjoyed our lovely little hotel. I hope to have you with us again soon. Sincerely, Luxx Boutique Hotel Pace
1 night trip with friends May 15, 2015
A Traveler
US
5.0 / 5Outstanding
"In the Heart of Santa Fe"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Just a little over a block from the central plaza in Santa Fe. Large super comfy rooms with fridge, microwave, and toaster oven. A terrific value for location. However, no free breakfast and parking is $20 a day in garage next door. All in all, a great place for the location and overall price.
Genuine Hotels.com guest review
Response by Luxx Plaza Hotel
We are glade that you enjoyed your stay with us. I will be working on providing breakfast in the near future with permission from my superiors. The parking is something that will be posted via our travel sites as soon as possible. Thank you for your 5 star rating of us, and we hope to have you here at the Luxx Boutique Hotel in the lovely heart of downtown Santa Fe NM again very soon! Thank You Sincerely, Luxx Boutique Hotel Pace-Marie
1 night romance trip May 6, 2015
Robert
US
5.0 / 5Outstanding
"great funky hotel in downtown santa fe"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
I stayed for 2 nights in mid May. Cool little hotel in a great location with really friendly and helpful staff. Quiet and very clean. I'd stay there any time.
Genuine Hotels.com guest review
Response by Luxx Plaza Hotel
We were simply thrilled to have you as a guest here at the Luxx Boutique Hotel. We look forward to your return, and wish you the best in your travels. Sincerely, Luxx Boutique Hotel
2 night trip May 11, 2015
Casey
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Perfect location! The doors are keyless, just input the secret number on the door. It's secure and convenient.
Genuine Hotels.com guest review
Response by Luxx Plaza Hotel
We are grateful that you enjoyed your stay here at The Luxx Boutique Hotel. It was a pleasure having you stay with us during your visit to Santa Fe New Mexico. We truly hope to have you stay with us again soon! Thank You Sincerely, The Luxx Boutique Hotel Pace-Marie
3 night trip May 5, 2015
Takashi
US
4.0 / 5Excellent
"Very friebly and helpful staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Wonderful and very helpful staff, especially the 2 person that checked us in and out. 2 suggestions: 1) with all the small technology that guest like us brings, needs more outlets to recharge phones, iPads, etc. I might have been blind but cannot find outlets, needed to use my personal recharge system for our iPhones. 2) I know it was freezing outside, but not in the room, turning on the AC should have been the guest choice not by the management that has a small note posted on the wall.
Genuine Hotels.com guest review
Response by Luxx Plaza Hotel
Thank you for all you brought to this lovely establishment. I shall take this information and do the best I can. We hope to enjoy your company again soon. Luxx Boutique Hotel, Pace-Marie
1 night romance trip May 8, 2015
TERESITA
US
5.0 / 5Outstanding
"Great service/ time"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I do not remember our attendant but he was great and helped us with everything!! He was a male all o telnet is him having a yellow watch! Thank you so much we will be back!!
Genuine Hotels.com guest review
Response by Luxx Plaza Hotel
Luie is amazing with service and we are glade you feel the same. Anything you need we will be ever joyed to direct you to him. Luxx Boutique Hotel, Pace
1 night romance trip Apr 19, 2015
Dazan
US
3.0 / 5Good
"Good location but otherwise disappointing"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Good location. Be aware you have to pay $20/day for offsite parking (no parking on-site). We arrived early and were told the room would be ready in an hour and they would call our cell when it was. Never got the call. No desk service after hours or in morning. Room was dark, blinds did not fit windows so no real privacy. Would not stay there again.
Genuine Hotels.com guest review
Response by Luxx Plaza Hotel
I do apologize for any/all inconveniences that you experienced durring your stay at our quaint establishment. I will take detailed note and work to create a more comforting eviornment here at The LUXX Boutique Hotel. Thank You, Pace
1 night romance trip May 7, 2015
Steve
US
5.0 / 5Outstanding
"Cozy boutique hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This boutique hotel was a great find! room was great, customer service was great. Will definitely stay there again
Genuine Hotels.com guest review
Response by Luxx Plaza Hotel
We enjoyed your company and hope dearly to enjoy such company again soon! Cheers, Pace
1 night romance trip May 3, 2015
Kristin
US
4.0 / 5Excellent
"Luxury at the LUXX"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
1st time to stay, little surprised no employees after 10 and before 8- but hey turned out ok. Just no info for checkout and whit to do with the parking pass. Just left it in the room. called office after we left to make sure they got it.
Genuine Hotels.com guest review
Response by Luxx Plaza Hotel
We did receive your key card. Thank you and I sincerely apologies for any inconveniences. The season is changing and we will be available for more hours in the days/nights in the near future. I will be on call to take care of our guests upon request. Thank You, Pace
3 night romance trip Apr 29, 2015
Jonathan
US
5.0 / 5Outstanding
"Great find. A gem."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Incredible service. The staff are super professional, helpful, and genuinely friendly. The ambiance is unique, beautiful, and relaxing.
Genuine Hotels.com guest review
Response by Luxx Plaza Hotel
We thank you for staying with us and truly hope to have you here at The LUXX Boutique Hotel again soon! Thank You, Pace
2 night business trip May 3, 2015
Tina
US
5.0 / 5Outstanding
"Decor stands out"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Conference stay. Close to the conference venue, which I wanted to avoid. Great rooms. Excellent appliances -- upscale fridge and microwave. Cool interesting decor.
Genuine Hotels.com guest review
Response by Luxx Plaza Hotel
We are glad you enjoyed your stay with us, and hope to have you stay with us again in the future. Thank You Sincerely, The Luxx Boutique Hotel Pace-Marie
5 night business trip Apr 29, 2015
Jeff
US
4.0 / 5Excellent
"Elegant, with modern Santa Fe feel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This "boutique" hotel is such a gem. Friendly, knowledgeable staff person showed us to our room. Room was beautifully decorated as was the lobby. Place is a bit hard to find, tucked back behind restaurants, but smack in the heart of the downtown plaza. We could park the car and walk around downtown to restaurants, shops, galleries.
Genuine Hotels.com guest review
Response by Luxx Plaza Hotel
It takes a "Gem" to know a "Gem" , and we would be gateful to have you as a guest agin soon! Thank You from The LUXX Boutique Hotel, Pace
1 night romance trip Apr 30, 2015
Laurie
US
3.0 / 5Good
"All that glitters..."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
i wanted to love this hotel but I just couldn't. From the very outset, the only employee on site (who wasn't at the front desk for 20 minutes at 6pm on a Friday for us to check in - and in a neighborhood with little street parking), kept harping about how we booked on Expedia (we didn't). The room was initially fine but we discovered that the fold out couch, when opened, blocked the path to the bathroom. We actually had to move the couch so we could use the facilities. There were two towels for four people, no bath mats and the bathroom door didn't lock. The hot tub was 90 degrees and dirty. No one seems to answer the phone ever. It's cute but seems like the owner or employees have never been to or worked in a hotel. I was disappointed.
Genuine Hotels.com guest review
Response by Luxx Plaza Hotel
My sincere apologies for any/all inconvenience that you experienced here at the quaint little Luxx Boutique Hotel. We shall aim to be more acomodating and professional in the future. Thank You Sincerely, The Luxx Boutique Hotel Pace-Marie
2 night business trip May 1, 2015
A Traveler
US
5.0 / 5Outstanding
"The Perfect Spot"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The trip was for a little and quick romantic getaway. I live in ABQ. The stay was perfect! Perfect location near the famous cathedral and plaza. The staff, Louie, who was our main guy was absolutely wonderful and had a ton of good suggestions on restaurants and good directions. The bed was super comfy... hard to get out of and that is RARE for hotel stays. The decor was very warm and cozy...romantic indeed! I would definitely go back and for longer!
Genuine Hotels.com guest review
Response by Luxx Plaza Hotel
We are very happy to hear that you enjoyed your stay with us. We look forward to seeing you again soon here at the lovely Luxx Boutique Hotel. Thank You Sincerely, Luxx Boutique Hotel Pace
1 night trip with friends Apr 19, 2015
Summer
US
5.0 / 5Outstanding
"Close to Historic Sites"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Enjoyed out stay. Very friendly staff.
Genuine Hotels.com guest review
1 night romance trip Apr 14, 2015
MARION
US
5.0 / 5Outstanding
"unexpected ,and pleasantly surprised."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great hotel..amazing location.. Can't beat the price.Sam was amazing,she was so helpful.
Genuine Hotels.com guest review
3 night family trip Apr 16, 2015
Glen
US
4.0 / 5Excellent
"Fun boutique hotel right by the plaza"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fun boutique hotel right by the plaza. Nice comfortable room. Great for the price!
Genuine Hotels.com guest review
Response by Luxx Plaza Hotel
Thank you for choosing The Luxx Boutique Hotel. We are glad you enjoyed our location and attractions in the area. We hope to have you as a guest here in our hotel again soon! Sincerely, Luxx Boutique Hotel
1 night romance trip Apr 14, 2015
CHERYL
US
3.0 / 5Good
"Good location. Lobby hours lacking."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Convenient location. A little tired. Lobby not open before 8:00 am. A little disappointed.
Genuine Hotels.com guest review
1 night family trip Apr 10, 2015
A Traveler
US
4.0 / 5Excellent
"Small Rooms / No working WIFI / Not King Size bed"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Not very familiar with other Santa Fe hotels, to my liking the rooms on this hotel are small, we were supposed to get 1 King and 1 Queen Double suite. What we got was 2 small rooms with 1 bathroom. The beds are not king, not even close, and there is no room for an air matress, or anything, no sofa bed, no sofa, no nothing. No space. Once you are over that the wifi didnt work for the entire weekend. Not having wifi on Santa Fe (Dead spot for AT&T in several areas) is not fun. You need to pay for Parking. We didnt complain to anyone so we didnt give them the chance to fix the room problem. There is no 24hours lobby, they open from 9am to 9pm? Free Coffee on the lobby when its open. This hotel the only Luxury it has was the name "The Luxx". We recommend this hotel double room to a couple with 2 kids thats it... you wont fit more people in 2 rooms.
Genuine Hotels.com guest review
3 night family trip Apr 2, 2015
A Traveler
US
2.0 / 5Fair
"Needs work."
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    4.0
Room was extremely hot and thermostat did not function. Ceiling fan was unbalanced and wobbled excessively, also very noisy. Service was poor -- employees offered/agreed to perform a task, but they didn't follow through. I would not recommend this hotel to others traveling to Santa Fe.
Genuine Hotels.com guest review
2 night family trip Apr 2, 2015
Jeffrey
US
5.0 / 5Outstanding
"Overnight Stay"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Cute as a button boutique hotel. Each room has its own individual decoration. Stylish with nice touches. Has everything you need. Bathroom small but clean, modern and well stocked. Bed is comfortable. The room is quiet. A small but sweet area at back of the hotel to sit out on a lounge chair or recliner. Hot tub is great. Even has BBQ facilities. The hotel is in an excellent location. Walking distance to the plaza. It has a nice check in area. Staff are a little slow at it. Even has a small fitness area. All this at a great price.
Genuine Expedia guest review
Response by Luxx Plaza Hotel
Thank you for choosing The Luxx Boutique Hotel. We are glad you enjoyed our staff and service while staying here in Santa Fe. Sincerely, Luxx Boutique Hotel
Other trip Apr 2, 2015
Robert
US
4.0 / 5Excellent
"Great hotel, great location, great price!"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was a really cute boutique type of hotel, not big or fancy but exactly what we were looking for. Couldn't beat the price and the room was really nice! It is walking distance from the plaza and tons of great restaurants and shops. The only complaint was the parking. We went to check in and asked where we should park our car, and were told they had a parking garage, and were given a key to get into it and instructions on where to park. At checkout the following day, a different gentleman was there and he said it was $20/day for parking. We were never told at check in that we would be charged. I feel like we were mislead to believe it was included, and they don't have any other parking except on the street which is maximum of 2 hours so I'm not sure where else we would've parked. So beware, you will be charged for parking!
Genuine Expedia guest review
Other trip Apr 1, 2015
Meghan
US
5.0 / 5Outstanding
"Gorgeous pet friendly & Location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The decor is stunning and they take pets! Couldn't get in til 4 bc they cater to late check-out but I think that's a bonus really. Right near the historic Plaza. Love this!
Genuine Expedia guest review
Other trip Mar 31, 2015
ek
US
5.0 / 5Outstanding
"Hidden Gem"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Luxx hotel is an unknown gem of Santa Fe. The hotel does not have fancy amenities but is beautifully decorated, comfortable, and convenient for accessing the sights and galleries of Santa Fe. This hotel room felt like home during our stay. They provide a small refrigerator and microwave that even included a toaster oven compartment. Access to the hotel is a bit convoluted (down a hall, through a door, and down another hallway) but clearly labeled. I am not big on spending a ton of money for a room to sleep in but do want to sleep comfortably. The Luxx fits the need. I highly recommend this hotel and would stay there again.
Genuine Expedia guest review
Other trip Mar 25, 2015
A Traveler
US
3.0 / 5Good
"Good and Bad"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
We arrived early and they were able to get us into our room earlier than we had anticipated. We really loved the location, it was perfect, and the hotel its self was clean. The things we didn't like were the bed seemed really old it was very lumpy and uncomfortable we had a hard time sleeping. Also the hot tub for lack of a better word was gross it smelled like a pond and had a slime feel to it. We brought this to the attention of the staff and they made excuses (the water was changed recently/ they couldn't smell it) but they never apologized. It was funny as the next day the entire back patio smelled of chlorine so apparently the chemicals were off and they fixed the problem.
Genuine Hotels.com guest review
3 night romance trip Mar 18, 2015
A Traveler
US
4.0 / 5Excellent
"Very good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very nice hotel .. Good location in the heart of down town .. I will be going back next year
Genuine Hotels.com guest review
3 night family trip Mar 13, 2015
Shawn
US
5.0 / 5Outstanding
"Cool boutique hotel in Santa Fe"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect location. Slightly funky feel which I loved. Very nice boutique hotel. Room was generous.
Genuine Hotels.com guest review
4 night family trip Mar 16, 2015
carol
US
5.0 / 5Outstanding
"Spring Break get-away!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My wife daughter and grandson stayed at this very quaint, lovely hotel. They loved it. Close the plaza and galleries. Very clean and comfortable..furnishings were eclectic, which they enjoyed. Service by Louie was great..Thanks Louie!
Genuine Hotels.com guest review
1 night family trip Mar 16, 2015
Thom
US
5.0 / 5Outstanding
"First stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved it. Parking was the only challenge.
Genuine Hotels.com guest review
1 night romance trip Mar 13, 2015
kenneth
US
5.0 / 5Outstanding
"The best!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was excellent, and it was a short walk to the plaza. The staff was helpful and friendly. we loved it!
Genuine Hotels.com guest review
1 night family trip Mar 10, 2015
Michael
US
4.0 / 5Excellent
"Nostalgic"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Small room. Hotel probably built in the 40's. Very clean and decorated nicely,clean and comfortable with a nice patio with a small hot tub in the rear of the building. The Hotel also has a cafe attached. I am a coffee freak and ran out early in the morning,i called the lobby and nobody answered. I need my coffee! I hopped in the car and handled it. No free breakfast, no big deal for the price. I would stay there again. Steve
Genuine Expedia guest review
Other trip Mar 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel very close to Santa Fe Downtown."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel very close to Santa Fe Downtown. Within a block from the old plaza.
Genuine Expedia guest review
Other trip Mar 8, 2015
Wally
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The best time ever! Loved the room & the staff. Will definitely be back!
Genuine Expedia guest review
Other trip Mar 6, 2015
Kerri
US
5.0 / 5Outstanding
"Great place friendly staff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great experience, the hotel staff isn't there 24 hours but they called me and let me know how I could access my room. Instead of having plastic room keys they give you a code and each room has a key pad. Clean room, nice sheets and the tv had google tv so I could easily check my email in bed on the big screen. Didn't arrive until 3am and the staff was fine letting me sleep until 1. No maids knocking on my door at 10am.
Genuine Expedia guest review
Other trip Mar 4, 2015
J
US
4.0 / 5Excellent
"Love Marcy at."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The location is excellent. Works well for meetings. Check in is a little awkward.
Genuine Hotels.com guest review
1 night business trip Feb 24, 2015
Monica
US
4.0 / 5Excellent
"Overall great hotel for location and price."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great little hotel right off the Plaza. Clean and comfortable (although my bed was a bid squeaky). Checking in was good. I know it is the off season but I wish the lobby opened sooner (not until 8am) for coffee & questions.
Genuine Hotels.com guest review
1 night business trip Feb 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Would definitely stay there again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The place was great. The room was a little cozy, but overall we were really happy with the place and would stay there again. Amenities were natural and we really liked how eco conscious the place was. Bed was also pretty comfy and the fridge and microwave were new.
Genuine Hotels.com guest review
1 night romance trip Feb 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Modern style"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great stay! Comfortable room, though no real view. Still, the room was clean, stylish, and comfy. The lobby staff was excellent! Friendly and helpful.
Genuine Hotels.com guest review
2 night romance trip Feb 7, 2015
Aaron
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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