From start to finish the staff was right there when I needed them. A stressful trip with late arrival ended at Embassy Suites. Vallet parking was attentive to trash in my car asking what they could throw away for me. My bags got the desk before me. At the desk the staff gave out free water from gift shop. The morning staff made a late check out easy […] due to long appointment. Breakfast, made to order. The hotel was a sanctuary for my stressful weekend. Clean rooms and I stripped the bed and looked around before I unpacked. Read moreGenuine Hotels.com guest review
"Perfect Family Stay"
We loved the room! For a great price, we were able to put the three kids to bed, shut the door and spend time doing something rather than keeping quiet so as not to wake anyone. Watch TV, do a little work on the laptop...the suite was perfect for a family of five!Genuine Hotels.com guest review
Very nice hotelGenuine Hotels.com guest review
We are such a big fan of embassy, and this particular embassy is one of the best we've been. Can't go wrong with this hotel, either going for a family trip or business, this is such a perfect location, great service, great condition. the only downfall is that the $30 a day valet... but it's all worth it. I would def. come back and will recommend this […] hotel! Read moreGenuine Hotels.com guest review
Requested a park view room with 2 queen beds, when I got to my room there was no park view and a king size bed, was told no rooms available with 2 queensGenuine Expedia guest review
"Great hotel downtown"
This hotel was great! All of the staff were very helpful. Hotel is only a few years old, it was very clean and very comfortable! Close to lots of things to do. We have a great dane, so it is hard to find a place that will take him, much lesss a nice hotel. The hotel is right across the street from a park so it is a great location if you have small children […] or dogs. I would definately stay here again if we come back to houston! Read moreGenuine Expedia guest review
Such helpful staff. Loved the evening reception. Great location in downtown, close to many attractions.Genuine Expedia guest review
Easy check-in, excellent staff, great complimentary snacks and breakfast! About $20 per day to park in the lot next door. Great pool and hot tub that we wished were open a little longer. Would definitely recommend a stay here!Genuine Expedia guest review
"Close to everything"
AwesomeGenuine Hotels.com guest review
Overall I was very pleased with this hotel. Hotel serviced was excellent, free breakfast was good not great, and the free happy hour is well worth it. As most people have said, parking is the only downside. You have two choices for parking, first you can use the hotel valet which is $30/day or you can choose one of the many parking lots located around […] the hotel which is $10 for day parking and $20 for overnight parking. So if you are going to be there during the day and overnight you might as well go with the valet parking through the hotel. If you get upset over the $30 dollar parking fee than make up the difference at the bar for the free happy hour! Overall I had a wonderful experience and would recommend this hotel to everyone. Read moreGenuine Hotels.com guest review
"beaware of parking"
the only problem we had with this hotel is that they charge $30 a day for the parking. they only have Valet parking.Genuine Hotels.com guest review
All was good except they didn't keep towels available at the pool. If you called, they would bring out maybe a dozen, which would almost instantly be gone.Genuine Hotels.com guest review
"Outstanding rooms, breakfast and value!"
Out go-to spot for Houston. Perfect for Toyota center games/events. Good-sized, comfy, fashionably-decorated rooms. Breakfast is top-notch and managers mixer is nice too. I have always felt the staff is very well trained and accommodating. Stayed here for biz many times and with kids, too. Wouldn't stay anywhere else.Genuine Hotels.com guest review
"excellent place to stay for Astros games"
very satisfied with accommodations/inclusion of breakfast good featureGenuine Hotels.com guest review
"great place to stay for sport fans"
Walking distance to minute maid park and rockets stadium across the street. Very helpful and friendly staff.Genuine Hotels.com guest review
Perfect place to stay to catch a ballgame! Service & amenities excellent all around.Genuine Hotels.com guest review
"Great location to Minute Maid Park."
Everything was great. Just didn't like the sliding bathroom door.Genuine Hotels.com guest review
"Weekend with family"
The hotel was nice but for breakfast they need more seating area and staff. Valet parking was like no valet because valet was full and parked my own car. Rooms are nice except the bathroom door didn't have a lock just a slide door. overall I give the hotel a 3.5Genuine Expedia guest review
"Parking is a rip off"
Nice hotel once inside. Between the class of people walking around the place at night and the price of the parking regrettably that is what I will remember. I understood the only option for valet parking after seeing the folks walking about outside the hotelGenuine Hotels.com guest review
"My Houston Experience"
The accommodations were superb. The staff were very courteous and professional. The breakfasts were out of this world good. I would HIGHLY RECOMMEND Embassy Suites to anyone.Genuine Hotels.com guest review
We had a great time at the Embassy Suites downtown... The hotel's concierge was great - always willing to help with anything and very welcoming when arriving to the hotel. The free shuttle service in the brand new GMC Yukon was very convenient! The breakfast and free happy hour were the icing on the cake. We stayed at the hotel while taking in a few […] Astros games at the park nearby. I will definitely recommend this hotel to any future travelers to Houston. Read moreGenuine Hotels.com guest review
"Close to lots of great sights and ball parks"
In the heart of the convention area and sports arenas. Great room, breakfast and valet parking was superb. Very quick to get vehicle when needed. Easy walk to Minute Maid Park, BBVA Compass Stadium, GRB Convention Center and Toyota Center.Genuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
"Very nice hotel downtown"
Staff that assisted in my check process were very helpful and eager to helpGenuine Expedia guest review
"Easy walk to Minutemaid Field"
Always enjoy this hotel...spacious room, courteous service, & a variety of breakfast options are all great. Minutemaid Park, Discovery Green! & George R. Brown Convention Ctr are all close by. After a long day of running around, it would be wonderful to enjoy a pay per view movie (not available) along with popcorn (in room microwave) & beverages (in […] room fridge). Read moreGenuine Hotels.com guest review
"Very clean, great service and lots to do!"
My Husband and I absolutely *loved* this Hotel. We've stayed at other Embassy Suites in various cities but this one topped them all BY FAR. The rooms were so modern and very clean, the walk in shower could easily fit 3 adults, the grounds were clean, the staff were professional and very warm, the pool area is small but that's to be expected for a roof […] top pool but it was clean, lots of sun beds and in a great location of the Hotel. The only negative I can report is breakfast. The food was good but the line was pretty long however, there was a convention a the time of our stay so there were a ton of guests. Maybe in events such as this they can allot more staff to counter the rush. Still, the breakfast being free made me not really care too much about the wait but I know some people wouldn't be happy. Read moreGenuine Hotels.com guest review
"Such a nice place!"
We recently went to Houston to take our 2 grandsons to a Red Sox / Astros game. The hotel is very nice, and the staff were so considerate and helpful. I would stay there again without hesitation!Genuine Expedia guest review
"Houston Astro's & College Visit"
We loved the hotel; breakfast was great and the staff worked very hard. Pool needed some attention but we informed the staff and they will look into it. Valet parking seemed a bit high to me $32.xx per night - being downtown and out of town didn't know where to park for a more reasonable rate - nonetheless the valet staff was very nice and helpful. […] Internet speeds could be a bit faster but understand when you have a zillion guests everyone gets a small piece of the Internet. Would go back again. Read moreGenuine Hotels.com guest review
"Embassy Suites Downtown Houston"
The hotel breakfast was wonderful... However, the parking rates were ridiculous!Genuine Hotels.com guest review
"Great location and service!"
Loved it! 3-4 blocks from Minute Maid Park. 1 block from Discovery Park. 2 Blocks from local bars. It's perfectly located for our needs on this stay. Service was great as well.Genuine Hotels.com guest review
"Close to stadia and Toyota Center"
Very clean, modern facility. Staff was very informative, friendly and accomodating. We could wak to restaurants and to the Toyota Center for the concert we attended.Genuine Hotels.com guest review
excellent staff and service only negative could not control the air at nightGenuine Expedia guest review
The overall amazing stay location and friendly staffGenuine Hotels.com guest review
"one night for concert at Toyota center"
check in was easy, happy hour that evening and free breakfast in the morning. Check out was quick and valet had my car up front very fast.Genuine Expedia guest review
Great!!!Genuine Hotels.com guest review
The embassy was very nice and clean, the pool, and entrance and parking at front was a bit on the smaller side. The rooms were very nice and large. It was a bit strange that the restrooms did not have a lock on them. Oh yeah the free breakfast and nightly social was nice. I did sense that the staff was not all briefed on the time schedules for the restaurant […] and bar because i got all different times from different people. Also one thing that I did not like was that there was no self parking it was all valet? Read moreGenuine Hotels.com guest review
Great stay, 2nd time I've stayed there and will go back.Genuine Hotels.com guest review
Everything was perfect for my business needs at the Convention Center in Houston .Genuine Hotels.com guest review
Extremely accommodating to dogs and families. Pool is very nice! Breakfast was delicious and very filling and free drinks and appetizers during happy hour were great. Hotel was very spacious and clean. Even had a free shuttle to grocery store. Staff was very friendly.Genuine Hotels.com guest review
Great room, especially for the price. Plenty of space with separate bedroom and living room. Crabtree and Evelyn toiletries were a plus. Great views of downtown Houston. Only complaint is not being warned about the lack of hotel parking. You either have to park on the street and pay the meter every three hours, or pay $20 to stay in an adjoining lot […] that might already be full. Less than ideal, but overall I would definitely recommend the hotel. Read moreGenuine Hotels.com guest review
Some staff needs to improve their service skills.Genuine Hotels.com guest review
"Great Downtown Houston Location"
I have nothing negative to say. Even after thinking about it...nope...still nothing negative. Very polite staff, nice clean rooms, good food. Ticked every box. We enjoyed the close proximity to discovery park, where my kids had a blast running through the fountains in the Houston heat, and where we went to watch a movie on a big screen in the evening. All […] in all...a very good experience at this hotel. Read moreGenuine Expedia guest review
Great hotel with super comfy beads and very quiet though downtown. Close to nice park and Minute Maid stadium. Great stay.Genuine Hotels.com guest review
The only complaint I had was that the bathroom & bedroom doors didn't lock. Otherwise, the room, service, neighborhood, everything was exactly what we were looking for.Genuine Hotels.com guest review
"Close to Everything"
Great hotel good spacious room, nice view of the city, workout room was decent nice pool and good breakfast, only negative was the wifi didnt workGenuine Hotels.com guest review
"FYI: your room type is not guaranteed!"
Excited about our trip to the 2014 Rugby game between USA Eagles and Scotland, we booked our room far in advance requesting and booking into a double Queen with sleeper sofa. When we arrived we were told we had been " upgraded" to a a corner room with a King and sofa sleeper. We explained that we did not sleep together they said well there is a comfortable […] sleeper sofa. We do like to sleep in the same room! The sofa and king are not together:( Then when using the shuttle to go .09 miles to the stadium we were assured that we would have no problem getting the shuttle back.( we had two children in our party under 4) you guessed it, the shuttle never came! So we walked. It was a lovely night but after waiting an hour with 3 promises from the hotel that it would be there in 10 mins. It was frustrating. We could have walked straight away instead of waiting the hour. The hotel is lovely. These were just FYI things for you to know before you book. Read moreGenuine Expedia guest review
My husband and I had a wonderful, weekend stay in the Downtown Houston Embassy Suites. We enjoyed the pool, hot tub, breakfast, and comfortable room furnishings. The hotel was modern and convenient to many locations - walking distance to the convention center, Minute Maid Park, and the Toyota Center. I highly recommend this hotel.Genuine Hotels.com guest review
"Charged me the wrong amount"
The only bad thing I have to say about this hotel is that they charged me $100 more than what I booked it for on expedia. After I showed them proof they refunded me the difference so make sure there is some kind of confirmation you can present at time of check in because now it will take a week for the refund to be given back to me. This was a mistake […] on their part Read moreGenuine Expedia guest review
Our experience at the Embassy Suites was absolutely amazing from start to finish. We were a large group traveling with 20 children under the age of 9. Not once were we made to feel like we were intruding or shouldn't be there. The staff was extremely helpful and friendly at all times. The facilities are of high quality. Their hot breakfast was delicious […] and filling. This was an amazing experience for our small town students. Read moreGenuine Expedia guest review
"Worth every penny"
We needed to get a good night's rest in Houston as we were going to drive to El Paso the next day, so we decided to splurge and stay at the Embassy Suites downtown. The location is great being next to a park with several bars and cafes within walking distance. The staff, room service, rooms, and breakfast/cocktails were all excellent. Overall the stay […] was worth every penny and we made great time to El Paso the next day being well rested and energized. The only downside to the stay was that we didn't know parking works through an automated ticket machine located in the middle of the parking lot, so when we arrived we were taken for $20 by a gentleman selling parking passes at the entrance to the parking lot. This was mostly our fault as we should've looked into it before arriving or asked the staff first, but still disappointing since the lot was right next to the hotel and appeared to be under the hotel's control. Read moreGenuine Expedia guest review
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