Very good hotel, close to shopping and dinning. Nice people, good food in the morning.Genuine Expedia guest review
Excellent visit.Genuine Hotels.com guest review
Good - room could have been coolerGenuine Hotels.com guest review
loved it..will be back soonGenuine Hotels.com guest review
The temperature of room was not cool enoughGenuine Hotels.com guest review
"Close to convention, attractions"
Nice; close to attractions; good/full breakfast included; evening happy hour good too!Genuine Expedia guest review
"Major Issue never addressed - unfortunate"
I was there for business. Had a very large corner room with had a separate living area. The rooms are large and comfortable. My only issue was the fact that the day I checked in the Large tv in the living area went out and wouldn't pick up anything but the 4 local channels. I called to have it fixed EVERY DAY I WAS THERE, and it never was. I never got […] an apology (which is really all I wanted). I never asked for a refund or anything, I just wanted to watch a little TV after being in conference all day. I doubt I will return there, which is unfortunate because it was a nice hotel. Read moreGenuine Hotels.com guest review
"Great for GR Brown event"
We enjoyed our stay at the Embassy Suites in Downtown Houston. It is not your normal Embassy Suites with the open courtyard, but was still clean and well maintained. Only complaint would be the costly parking at the hotel.Genuine Hotels.com guest review
We stayed at Embassy Suites the night we saw Cher at Toyota Center. The location was perfect. The room could not have been better. Happy Hour was a treat but breakfast was the best of all.Genuine Hotels.com guest review
"Great Hotel Downtown Houston"
We stayed at Embassy Suites in Houston for a sporting event at the G. R. Brown Convention Center. The location was awesome as it was only 2/10 of a mile so great for walking to avoid parking fees and hassles. The staff was very friendly and eager to help guests at all times. The hotel itself was nice, modern, clean, and comfortable. My only thought […] would be the bed could've been softer for my taste and it was more expensive than we are used to paying. The breakfast buffet was amazing. My husband, kids, and I agreed it was the best free breakfast we had been to for a hotel. Overall we were extremely satisfied and will stay here again if we need to visit downtown Houston. Read moreGenuine Hotels.com guest review
I have stayed at hotels all around the world, all the way from Houston to Rome and they ranged anywhere from $150-$700 a night. This hotel is one of the best places I have every stayed. The extra benefits that were provided such as breakfast (that was amazing) and complimentary appetizers are what other hotels should replicate.Genuine Hotels.com guest review
"Great Service, Great Location"
Everything about the hotel was great: The service, the room, the food, the pool, etc. We were the for a convention and the location of the hotel is literally a block a way from the convention center. Can even see it in our hotel room. Everything else like restaurants and shopping centers are within a 5 block radius of the hotel....Perfect!Genuine Hotels.com guest review
"Very good hotel"
Full breakfast included - but very long lines. Elevators wait times were very long - too few (3) for hotel of this size.Genuine Hotels.com guest review
"Very nice hotel not far from Metro-Rail"
Very friendly staff with location not far from Metro-Rail to shopping and museum district. Great full eggs to order breakfast. Rooms are comfortable decor in modern style.Genuine Expedia guest review
Great staff excellent service valet parking to expensiveGenuine Expedia guest review
"Great for a family."
Perfectly located to access downtown attractions. Great pool and comfortable for family of 5.Genuine Hotels.com guest review
"Close to House of Blues"
Nice hotel. Room A/C not very cold. Everything else was great.Genuine Expedia guest review
"Great location, not so great parking."
I pulled up to the hotel and requested valet parking ($30/night), but the valet guys just sort of stood there while I went inside myself to get a luggage cart, which I then loaded myself and gave them the key (they did not receive a tip). I checked in a went up to my room, which was more than large enough for one person (a ~15x15 living room with a […] hall leading to a ~15x12 bedroom). It was clean and quiet. The restaurant closed at 10p (before I checked in) though, so I had to go a few blocks away for dinner. Overall a good experience, but the valet could've been better, especially at $30/night. Read moreGenuine Hotels.com guest review
"Great for families"
This hotel is a great location. A park within a block. The breakfast buffet was great, although it was very busy. Great location and easy access to many locations.Genuine Hotels.com guest review
I wasn't sure which hotel to book as we've never stayed in downtown Houston before. The Embassy Suites was phenomenal. The staff was extremely courteous and helpful; they recommended a great restaurant nearby and went out of their way to accommodate my 20 month old and 3 year old children. Our room was big and comfy and we learned it was apparently […] one of the larger rooms they offered. We will definitely be coming back to this hotel next time we are in Houston and would not hesitate to recommend it to anyone looking for a fantastic hotel to stay at. Read moreGenuine Expedia guest review
Love the hotel and the friendly staff! the mangers special is great !! Would highly recommend to family and friends!! Restaurants/Sopping and entertainment within walking distanceGenuine Hotels.com guest review
"Close to Toyota Center"
Wonderful and ConvenientGenuine Hotels.com guest review
"I would definitely stay again"
The room was very comfortable. The price was reasonable for the location. I was attending an event at the Toyota Center and was pleased with the fact that it was only one block away so it was easily within walking distance. Overall i was very satisfied with my stay and would recommend this hotel to anyoneGenuine Hotels.com guest review
This hotel was perfect, we walked to the rockets game. The following day we walked to the park. The breakfast was stellar. My picky kids want to stay here everytime!Genuine Hotels.com guest review
GREAT BEAUTIFUL HOTEL! handicapped husband & the bellman & valet took really good care of him they went over & above the call of duty hats off to great service care & concern plus GORGEOUS ROOM & BREAKFAST!Genuine Hotels.com guest review
Perfect location for events at Toyota CenterGenuine Hotels.com guest review
"Best concert experience !"
We had not been to a concert at the Toyota Center or actually stayed in downtown Houston before . My husband and I loved the hotel shuttle driver who took us to III Forks and picked us up . We saw Paul Simon and Sting and strolled back to the hotel . Plenty of people and security ... The staff was very courteous and the room - a beautiful suite .. Clean […] and comfortable . I can see why this hotel won the Connie award! Read moreGenuine Expedia guest review
"In the heart of downtown"
I loved this hotel. The décor was just beautiful, more modern. The location was perfect to everything downtown. Cooked to order breakfast and cocktail hour is a real plus. Rooms are large and comfortable. I will definitely go back to this hotel.Genuine Hotels.com guest review
"Great Downtown Hotel"
Everything about our stay was superb. The rooms are spacious and beautiful, the restaurant is large with a huge variety for breakfast, and the location is convenient for conventions. Above all, the staff was excellent, going above and beyond many times. Highly recommended!Genuine Expedia guest review
"One of the BEST hotel stays ever!"
This is a lovely boutique feeling hotel, with great breakfast, wonderful service, and clean beautiful rooms. They seem to have thought of everything, including a lit makeup mirror at the desk outside of the bathroom, so I could continue to get ready and let the boys have the bathroom for showers etc.Free wifi! This will be my hotel of choice from now […] on for Houston stays! Read moreGenuine Hotels.com guest review
"Enjoyed our stay."
Staff was wonderful. Thanks for the toothbrushes.Genuine Hotels.com guest review
This is a great hotel but be aware that the bedroom and bathroom doors have frosted glass which is not ideal for complete privacy or seclusion. So, what's going on in the living area could potentially disturb the bedroom occupants. We had to be mindful of not turning on too many lights to not wake the kids sleeping in the bedroom. Also, the bathroom […] door is a slider that does not latch or close completely. A little awkward if you're not with people with whom you're 100% familiar. Read moreGenuine Hotels.com guest review
It was the worst experience of my life. The heater did not work in the room on Christmas Day. Had to move four times in one day to find a room with a working heater. In addition the clerk at the front desk was grumpy and did not care about satisfying the customer. The least thing he could have done was to apologize for the inconvenience.Genuine Hotels.com guest review
This hotel was so fresh and clean, you couldn't help noticing. It provided a great stay.Genuine Hotels.com guest review
"Great Hotel in Downtown Houston."
Embassy Suites Downtown Houston is in a great location within walking distance of downtown, excellent restaurants, the stadium, and Toyota Center. The hotel staff is extremely courteous & friendly. Hotel parking is $23 with in & out privileges.There is a FREE courtesy car to take you anywhere within the downtown loop. Great FREE hot breakfast buffet […] and cooked to order omelets. Nice FREE manager's reception every night with FREE beer, wine, house liquors, soda. Premium drinks are only $5. The FREE appetizers are pretty good with some healthy choices. The internet is FREE. Read moreGenuine Expedia guest review
Staff was great!Genuine Hotels.com guest review
"Houston Rockets Game"
If you want the convenience of not having to worry about Houston traffic and are looking for a hotel literally down the street from the Toyota Center the Embassy Suites Houston Downtown is the place to stay! Staff was incredibly welcoming and friendly. The only issue I encountered was parking, I usually never go for valet so we parked in a self-parking […] that ended up costing over $40 dollars for the day/night. But other than that the hotel is a definite place of recommendation for staying if wanting to be in the heart of Downtown Houston. Read moreGenuine Hotels.com guest review
"next to toyota center"
Unhappy that we were just staying one night and the housekeeper knocked loudly on the door at the hotel at 9:45 am when check out is not until noon. When I called the front desk about this the clerk said, "did you have the do not disturb sign hanging?" I replied, "Yes, I believe so." Even if not though if we are only staying one night then why not clean […] all of the other rooms of the customers who have already checked out instead of waking up the customers still clearly sleeping (lights/t.v. off) Read moreGenuine Hotels.com guest review
"Nice hotel close to the convention center."
My friend and I came to Houston Texas for the International Quilt Show, everything went very well, the location of the hotel was so close to the convention center we were able to walk to the show. We were not familiar with the downtown area, the hotel provided a map and with the gps on my phone we were able to find our way with no problem. The breakfast […] that was provided was also very good. Read moreGenuine Expedia guest review
"Very nice. The room was beautiful"
ExcellentGenuine Expedia guest review
we had a friends bachelorette party here and it wasn't the hip hotel that we wanted but the room was the perfect size, the staff was so accomodating, and everyone had a great time!Genuine Hotels.com guest review
Perfect hotel. Wonderful staffGenuine Hotels.com guest review
"Beautiful hotel close to convention center!"
Everything was wonderful. The only minor disappointment was the restaurant for lunch. We were the ONLY customers at noon, took 40 minutes to get our special of the day....soup was barely warm salad was small and just not that good.Genuine Expedia guest review
This hotel was top of my list…. everyone, and I mean EVERYONE at this hotel was so friendly and helpful….. the best place I have stayed so far….Genuine Hotels.com guest review
The staff and amenities at this property is outstanding. I was a little ill and everyone in the hotel took good care of me. The room was spacious and had all the comforts of home. Will definitely stay here again.Genuine Hotels.com guest review
My stay was a good one but the only thing was the rooms were too hot and stuffy and the thermostat would not go lower than 74 degrees. Very uncomfortable.Genuine Expedia guest review
"Great New Clean Freindly Hotel"
When my wife and I arrived we loved how nice and friendly the staff were. When we got to the room it looked like the hotel was bran new. We asked a staff how old the hotel was and she said about 2.5 years old. I could definitely see that they kept things really clean and new. The location was great to the downtown restaurants as we were able to just […] walk there. The free cocktails/apps at happy hour were a bonus as well. We were able to have a couple of drinks before we left for dinner. We were told that they also had a free breakfast, but we had to depart before the breakfast started. Overall I think this was one of the best hotels that I have ever stayed at. Read moreGenuine Hotels.com guest review
"Everything you would expect."
A bit pricey because by the time you book it and add the undisclosed parking fee, you have spent $60 more than the price shown. However the price was on par with the other hotels in the area. There were a couple cheaper options, but I know with Embassy Suites I'm always getting a great stay. That is really my only complaint because everything else was […] excellent. Very nice, clean, spacious room, a nice happy hour with free food and drinks, a very courteous staff, and walking distance to the ball park which is why we were there. Read moreGenuine Hotels.com guest review
"location is superb!"
This was our second time at this hotel. It's fantastic. The location is superb. Last time, I had a conference at the Hilton, but this hotel was ideal because it's next door and I brought the husband and kids along (making the suite a perfect option). This time, we went to a NYY HOU game at Minute Maid Park and enjoyed ourselves equally. The best part […] of this hotel, IMHO, is its location next to Discovery Green, a true urban gem of a park, with public art, great community events, remarkable old live oaks, and wonderfully diverse folks. Oh yeah, and free happy hour, breakfast, and wifi, plus a terrace pool! Read moreGenuine Hotels.com guest review
"Slept like a ROCK"
In Houston to watch the Astros Yankees. Also my birthday! This is an Above average hotel. Courteous staff, excellent breakfast , even the valet service was spot on! Location was perfect; three blocks from Minute Maid park. Who needs the Four Seasons?Genuine Hotels.com guest review
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