All hotels in Houston, Texas, United States of America
1 room, 2 adults
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1515 Dallas St, Houston, TX, 77010, United States of America, ‏‎855-239-9484
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4.7 / 5Outstanding

Score breakdown (from 448 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.6
  • Comfort
    4.7
  • Condition
    4.7
  • Neighborhood
    4.6
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is a great hotel in a great location. The cost to valet park is quite high at $30 a day. I arrived before check in time but was able to get a room right away. We were also allowed a late check out based on the ending time of our conference. The large rooms gave us some space to spread out and have some group meetings. The elevators were pretty fast and the breakfast was wonderful with the personalized omlette station.the beds were very comfortable and the rooms were quiet.
Genuine Expedia guest review
Other trip Feb 6, 2015
Kelly
US
4.0 / 5Excellent
"Close to Toyota Center"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Staff is great, very nice. Stayed at the hotel during Passion conference. The hotel was packed! Even though the hotel had many guests...Staff did a great job taking care of us all. Breakfast was great and delicious every day, plenty of choices. My only complain was that there is no parking...only valet parking, so we had to pay an additional $30 daily for parking. Everything else was awesome! Cannot say about pool/fitness facilities as I did not use them...nor did I dine at the restaurant.
Genuine Expedia guest review
Other trip Feb 3, 2015
Mariana
US
5.0 / 5Outstanding
"Run"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Work out great Especially the location
Genuine Hotels.com guest review
1 night romance trip Jan 17, 2015
Shelly
US
5.0 / 5Outstanding
"Just what we needed"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
We booked it for the Houston marathon weekend and it was great. Breakfast was earlier than normal to accommodate runners; staff was friendly and helpful; room was spacious. I would have liked to have a change of towels and the trash emptied without having to request it. Also, the hot tub had things floating in it, but to be fair, we used it at 10:30 PM. Hopefully it's cleaner in the morning!!
Genuine Expedia guest review
Other trip Jan 21, 2015
runner lady
US
5.0 / 5Outstanding
"Great Experience!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff is so friendly!! The hotel was extremely busy, but the staff was well prepared. The staff seemed to understand that this was an important weekend for all of us marathon runners.they even opened their breakfast early to accommodate us!
Genuine Hotels.com guest review
2 night romance trip Jan 16, 2015
Jessica
US
4.0 / 5Excellent
"Embassy Suites"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Booked this hotel because it was very close to Toyota Center. Overall the hotel exceeded my expectation. The service was great, The room was large, clean and very comfortable, and we enjoyed having a hot breakfast in the morning. The only downside, and the reason I didn't give five stars is the parking. No self parking, which I was willing to pay for valet, but upon arrival to hotel found out their lot was full. How do you not have enough parking spots to accommodate your guest? A couple of events were going on in the area, so finding an alternative parking spot was not easy and made the start of our stay frustrating. So if you plan to stay here make sure you look up alternatives for parking before arriving.
Genuine Hotels.com guest review
1 night romance trip Jan 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Great but You have to valet"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Only negative is you have to pay for valet. 30 per day!
Genuine Hotels.com guest review
1 night trip with friends Dec 31, 2014
Jiselle
US
5.0 / 5Outstanding
"New Years Eve 2014"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a great hotel, 2 blocks from the House of Blues Houston. Right downtown and reasonable. A very nice stay.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
Brian
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I loved the hotel and wished I could have stayed longer!
Genuine Expedia guest review
Other trip Jan 5, 2015
A Traveler
US
5.0 / 5Outstanding
"Downtown conveniences."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
An upscale hotel with reasonable rates. Close to downtown events, restaurants and activities. Valet services are excellent.
Genuine Hotels.com guest review
1 night family trip Dec 29, 2014
Edgar
US
5.0 / 5Outstanding
"Overnight stay on way to vacation"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice stopover on way to vacation. Friendly staff, clean & comfortable room
Genuine Expedia guest review
Other trip Jan 3, 2015
mom of four
US
4.0 / 5Excellent
"We will be back"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved our NYE stay. Great location, room, service and breakfast. Difficult to park but that was it.
Genuine Hotels.com guest review
1 night trip with friends Dec 31, 2014
Richard
US
5.0 / 5Outstanding
"Good clean hotel close to where I needed to be..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed here to go to a House of Blues show: clean, well appointed, staff helpful and polite, just all around a good package. Very close to House of Blues, Toyota Center, the convention center, etc., and reasonable rates compared to the "neighbors.. Overall a very comfortable and convenient location.
Genuine Expedia guest review
Other trip Dec 29, 2014
Donnie
US
5.0 / 5Outstanding
"ok"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
It didn't have the thing listed on web site
Genuine Hotels.com guest review
2 night romance trip Nov 8, 2014
malissa
US
5.0 / 5Outstanding
"Overnight"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful stay!
Genuine Hotels.com guest review
1 night family trip Dec 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Bad happy hour"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Only complaint was happy hour. Bartender was slow & rude
Genuine Hotels.com guest review
1 night family trip Dec 6, 2014
Deborah
US
5.0 / 5Outstanding
"Living high"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very pleasant stay. Impressed with happy hour and free breakfast in a fine downtown neighborhood. We were on the 19th floor and enjoyed the view.
Genuine Hotels.com guest review
1 night family trip Dec 5, 2014
Patrick
US
5.0 / 5Outstanding
"nice place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was nice..have 2 bartenders Saturday night at happy hour
Genuine Hotels.com guest review
4 night business trip Dec 3, 2014
Richard
US
5.0 / 5Outstanding
"Best Embassy suites I've been too... so far."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I have been to a few embassy suites hotels and this one tops them all so far. Very nice and new contemporary designed rooms, the usual impressive breakfast on a large dining area and very prompt valet service.
Genuine Hotels.com guest review
2 night family trip Nov 28, 2014
Neil
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great experience! The hotel is very close to the Toyota center !
Genuine Expedia guest review
Other trip Nov 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Houston"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Trip and hotel were outstanding,
Genuine Hotels.com guest review
9 night trip Nov 14, 2014
WILLIE
US
5.0 / 5Outstanding
"Great time!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great room and excellent service!!!
Genuine Hotels.com guest review
1 night trip with friends Nov 15, 2014
Ray
US
5.0 / 5Outstanding
"Great choice in downtown Houston"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent breakfast
Genuine Hotels.com guest review
1 night family trip Nov 15, 2014
A Traveler
US
5.0 / 5Outstanding
"GIRLZ NITE!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Did a girls night in, staff was amazing, breakfast was awesome thanks much!!
Genuine Hotels.com guest review
1 night trip with friends Nov 7, 2014
nikki
US
5.0 / 5Outstanding
"Bday trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I planned this trip for my sister's bday. We had a blast. We have been to many Embassy establishments but this one was amazing by far.
Genuine Hotels.com guest review
1 night family trip Nov 8, 2014
A Traveler
US
3.0 / 5Good
"Okay, not outstanding."
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Overall this hotel was okay, I came here with my friend because we saw the reviews said outstanding. Things I liked: free alcoholic beverages from 5:30-7:30, free breakfast in the morning (food was good, not outstanding just good) and thats about it. Things I disliked:parking!!!!!!!!! The hotel has $30 valet parking and the overnight parking from the city right behind the building is $20 then on saturday it was horrible because there was a rockets game so it took me about an hour to find somewhere to park, we asked guest services to bring us a can opened -never came. We asked for a caddy when we were leaving-after 30 minites of waiting we decided to just take the bags ourselves. Walls were super thin- we could hear everything next door and when we played some music the hotel called us and asked us if we could turn the music down so they could obviously hear everything too. I paid for the hotel and put the name of my friend down so she could get a key but once i showed up withoout my friend they wouldnt give me a key even though I was the one that paid for it. They had to call her and get confirmation from her to allow me to have a room key. Overall I wouldnt pay to come back again, if youre going to pay big money for a nice hotel go to a different in my opinion.
Genuine Hotels.com guest review
2 night trip with friends Nov 7, 2014
Karen
US
5.0 / 5Outstanding
"excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
thank you so much for your hospitality was a pleasure staying at the Embassy Suites
Genuine Hotels.com guest review
1 night family trip Nov 8, 2014
Maria
US
4.0 / 5Excellent
"Nice room but A/C problems, questionable staff"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
I paid for two rooms but only needed one. Hotels.com said it was non-refundable and Embassy Suites said they would see what they could do which turned out to be nothing. I don't believe they even tried. The hotel, room, and restaurant were nice but the room temperature fluctuated from too warm to too cold at night. Mattress was not very comfortable.
Genuine Hotels.com guest review
1 night romance trip Nov 7, 2014
Steven
US
5.0 / 5Outstanding
"International Quilt Festival Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very convenient for our convention.
Genuine Hotels.com guest review
3 night business trip Oct 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Experience!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I had a great experience at this hotel! It was the nicest Embassy Suites that I have ever seen! The suites were beautifully decorated and we loved the Hearsay restaurant in the building. I stayed there for the Oprah event and it was great walking across the street to the Toyota Center. This is my new favorite downtown hotel!
Genuine Hotels.com guest review
1 night trip Oct 17, 2014
NCtoTX
US
5.0 / 5Outstanding
"Nice hotel by Toyota Center."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice hotel within walking distance of Toyota Center. The room was nice and big. Very comfortable.
Genuine Expedia guest review
Other trip Oct 20, 2014
Samantha
US
5.0 / 5Outstanding
"So comfortable !! Great Location and Staff !!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I loved this hotel i travel alot and everything was great the room was very clean ( dont forget to tip the cleaning staff they do a great job ) the bell men were so helpful with things to do in the area and dropping you off inthe shuttle SUV Adam & Sean Were so helpful the front desk was fast and helpful & the beds were soft and clean i slept great breakfast was a great way to start the day and the managers reception was yummy bring some cash to tip the slow bartender maybe hell speed up :)
Genuine Expedia guest review
Other trip Oct 20, 2014
patticakes
US
5.0 / 5Outstanding
"pleasant stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was great. Service was awesome. Best burger I've had in a while. Love the decor. Could not adjust the ac,but the room was not too hot anyway. Would stay again.
Genuine Hotels.com guest review
1 night trip Oct 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Getaway!!!"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was great and the breakfast superb!!!
Genuine Hotels.com guest review
1 night trip with friends Oct 17, 2014
Robin
US
2.0 / 5Fair
"Disappointed"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The room was worn . One of the coffee cabinet shelves was of the hinges and just left leaning against the cabinet. Floor was dirty. Room service was horrendous . Worst experience ever. The food was cold. The man who brought the food placed the entire tray on the table very abruptly, without any service, and " sign here!". No greeting , no explanation as to what was on the tray, extremely rude. The gym was limited, but clean, well kept, and available 24 hours , which is important to me. So that was a good experience, although they only had some free weights and 1 smith machine ( besides several cardio equip) . But I was able to get a complete workout of chest and biceps one day. Then back and triceps next day. Gift shop is extremely limited, to say the least, but available 24 hours. They have laundry service plus a self serve washers and dryers. The restaurant food was mediocre and the service was lacking. I waited 15 min to get a menu. The waiter was very apologetic and gave us good service when he got around to us but he was the only one taking orders for about 10 tables. Very under manned. He tried, though. Except for a while when he spent an inordinate amount of time with one guest at the register ( he was also the one at the register), and left us waiting 10 minutes waiting for our bill. But I give him a pass on this one because that guest was an extremely good looking woman (probably would have done the same!). But I blame the hotel for having the restaurant very unders
Genuine Expedia guest review
Other trip Oct 20, 2014
Alex
US
4.0 / 5Excellent
"STAY AT EMBASSY SUITES"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Rooms were clean , did not smell, suite had enough space for my family .I ll recommend this hotel as very good for this price .
Genuine Hotels.com guest review
2 night family trip Oct 3, 2014
salman
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very modern and clean. Excellent location that's right in the heart of downtown and right next to discovery green. The breakfast buffet was excellent and had everything you'd want. Would definitely come back!!!
Genuine Hotels.com guest review
1 night trip Oct 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Close to venue of event"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
I loved it!
Genuine Hotels.com guest review
1 night trip with friends Oct 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Embassy Suites- Downtown Houston"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My husband and I stayed here because we were attending a concert in the area. The hotel ended up being only two blocks from the house of blues which was extremely comvenient. The staff was very helpful and personable. The complementary drinks & appeteziers along with the complementary breakfast was delicious and beautifully prepared. Not to mention the price is amazing for the quality. We will definitely be staying here again!
Genuine Hotels.com guest review
1 night romance trip Sep 26, 2014
Julie
US
1.0 / 5Poor
"Misleading Room Descriptions"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    5.0
They advertise king size beds when they are in fact queen size. When we confronted them about it, they said the bed size is "THEIR" king size. They were NOT king size, they were queen. The room was comfortable, but had stains in the bathroom and the lamp shades were dirty. Just not what you'd expect from an expensive hotel. If you pay top dollar, you expect top dollar quality. If it wasn't for the night manager Anna, our stay would have been a bad experience. She was very sweet and helpful and made up for the poor quality of the hotel.
Genuine Hotels.com guest review
1 night romance trip Sep 25, 2014
Charles
US
5.0 / 5Outstanding
"Nice stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice. Clean, nice breakfast and good happyhour.
Genuine Hotels.com guest review
1 night romance trip Sep 27, 2014
Mary
US
3.0 / 5Good
"Not comfortable"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    1.0
  • Neighborhood
    -
The bathroom did not have a lock. There was no way to have privacy in the restroom.
Genuine Expedia guest review
Other trip Sep 29, 2014
A Traveler
US
4.0 / 5Excellent
"Fabulous location!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Walking distance to the convention center, some shopping areas, plenty of restaurants and even a park. The corner suite was more than enough space to house six adults. It was very modern in its décor. Happy hour was worth the upgrade:) Unfortunately, our trip was cut short and did not get to experience the full breakfast. The complimentary shuttle was wonderful. We were able to use it during our stay. It was truly convenient. They also had a gym that we used and a pool with lounges. The entire hotel, we loved and will return there for sure.
Genuine Expedia guest review
Other trip Sep 29, 2014
Renee
US
5.0 / 5Outstanding
"Excellent Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
From start to finish the staff was right there when I needed them. A stressful trip with late arrival ended at Embassy Suites. Vallet parking was attentive to trash in my car asking what they could throw away for me. My bags got the desk before me. At the desk the staff gave out free water from gift shop. The morning staff made a late check out easy due to long appointment. Breakfast, made to order. The hotel was a sanctuary for my stressful weekend. Clean rooms and I stripped the bed and looked around before I unpacked.
Genuine Hotels.com guest review
1 night business trip Sep 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect Family Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We loved the room! For a great price, we were able to put the three kids to bed, shut the door and spend time doing something rather than keeping quiet so as not to wake anyone. Watch TV, do a little work on the laptop...the suite was perfect for a family of five!
Genuine Hotels.com guest review
2 night trip Sep 19, 2014
Frioshack
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice hotel
Genuine Hotels.com guest review
1 night trip Sep 6, 2014
A Traveler
US
5.0 / 5Outstanding
"PERFECT!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We are such a big fan of embassy, and this particular embassy is one of the best we've been. Can't go wrong with this hotel, either going for a family trip or business, this is such a perfect location, great service, great condition. the only downfall is that the $30 a day valet... but it's all worth it. I would def. come back and will recommend this hotel!
Genuine Hotels.com guest review
2 night family trip Aug 23, 2014
Tenny
US
4.0 / 5Excellent
"Room request"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Requested a park view room with 2 queen beds, when I got to my room there was no park view and a king size bed, was told no rooms available with 2 queens
Genuine Expedia guest review
Other trip Sep 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel downtown"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was great! All of the staff were very helpful. Hotel is only a few years old, it was very clean and very comfortable! Close to lots of things to do. We have a great dane, so it is hard to find a place that will take him, much lesss a nice hotel. The hotel is right across the street from a park so it is a great location if you have small children or dogs. I would definately stay here again if we come back to houston!
Genuine Expedia guest review
Other trip Aug 26, 2014
mandy
US
5.0 / 5Outstanding
"Wonderful!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Such helpful staff. Loved the evening reception. Great location in downtown, close to many attractions.
Genuine Expedia guest review
Other trip Aug 26, 2014
mindy
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews