"Ok but not outstanding"
No pool was a big downer, but the location outside of Canmore was quiet and very pleasant. The room itself was very clean, but the refrigerator kept beeping at us even after they sent two people to come check it. We finally gave up and just reset the alarm every time we opened it. The pool area was a big disappointment and we met several other families […] who were sad about it. I'm not sure what a 1 1/2 foot relaxation pool is intended for, but it's not for swimming. The couples seemed happy with the hot tub though. The wifi was not strong, but we had a great time in Banff and this was a fine place to stay, particularly for non-families. Read moreGenuine Hotels.com guest review
"Very modern, but not a lot of room"
The suites at Solara are owned by individuals and rented out to guests by a property management agency, so it is possible that each suite is furnished a little differently. That said one bedroom of our 2 bedroom suite barely had room to walk around the bed.Genuine Hotels.com guest review
Wonderful location, tastefully decorated, just an overall lovely experience for all of us...Genuine Hotels.com guest review
"great place to stay if you need a kitchen"
wonderful place with a full kitchen and living space. nice if you are staying for a wee bit and need some space. good locations too, canmore is beautiful!Genuine Expedia guest review
The hotel is a wood frame building and very noisy. The alarm went off at 6am as it wasn't shut off...very hard when you want to sleep in, due to noise the night before. Person above was very heavy footed!Genuine Expedia guest review
The staff was very polite and extremely helpful in answering our questions or accommodating our requests. The room/bathroom/kitchen were spotless and the view spectacular. Toiletries and coffee/tea were first class. I will definitely stay there again!Genuine Hotels.com guest review
We were in a suite right inside the entrance to the Bow building and we could hear everyone coming and going, it was very noisy. There was no wi-fi in our suite, the only wi-fi signal was from the next resort so we were told to come and sit in the main building to use the wi-fi. We had to use the same towels for four days, there was only two stations […] on the television, temperature controlled shower that was not hot and indoor hot tub is in the same room as the kids water park. (Lots of screaming kids).So if you are looking for a relaxing quiet stay this isn't it. Read moreGenuine Hotels.com guest review
i was in a hurry to get home to get some sleep as it was ex ex ex tremely noisy all hours of the night from the tenants above.Genuine Hotels.com guest review
"DARK NOT PEOPLE FRIENDLY PUZZLE APPLIANCES AND TAP"
i won't stay there again. too many discomforts. no pool you have to pay 25 $ to use the sauna. taps appliances sharp tables islands mantles undecipherable oven symbols no curtains . THE CLINCHER. IF THERE IS ANYONE ABOVE YOU BE PREPARED FOR A LOT OF NOISE AS YOU CAN HEAR EVERYTHING. no housekeeping provided as mentioned. won't stay there again in a […] hurry Read moreGenuine Hotels.com guest review
When we arrived there were no more rooms with view. They kindly gave us the 2 bedroomed penthouse which was fabulous. A real spoiler. You need a vehicle if staying at this resort as is on the outskirts. Would recommend staying there.Genuine Hotels.com guest review
"Beautiful Views of Canadian Rockies!"
We had a wonderful experience at the Solara Resort. Our 2 bedroom Condo was clean and modern. Our family would stay here again.! We're very picky about facilities and cleanliness, we give them a 10 . My husband went to the Spa at the resort and had a wonderful massage. It was nice to have a spa open late. The hotel is next to the train tracks and […] not once did we hear the train. We had a great location because we only saw the breathtaking views of the mountain range. Read moreGenuine Expedia guest review
"close to the must-see locations"
Excellent!!Genuine Hotels.com guest review
Clean and nice, but a little bit confusion in serviceGenuine Expedia guest review
"Very classy resort, poor housekeeping staff"
The Solara is a lovely resort, the accommodations are large, very classy, and comfortable. On our first stay there, we had a problem with the WiFi; but on this stay, that problem had been fixed. This time, we had a problem with the maid staff. They were to come each day to take out trash, make bed, etc. But, twice they didn't even show up. Once they […] came, bagged up the trash, then left it sitting on the kitchen floor. For the price we paid for this resort , the least they could have done was the small amount of housekeeping that was promised on check-in. Our daughter and son-in-law were also staying there and had the same problem. Other than that, we were pleased with the Solara. Read moreGenuine Hotels.com guest review
"Quiet and comfortable"
Quiet (except for the occasional train), comfortable, child-friendly, and convenient to lovely walking trails.Genuine Expedia guest review
"nice place to stay"
Although this resort is beautiful, they had a lot of communication problems with the staff. They were supposed to clean our condo on the 4th day, and though we were out of town, never came the day after to do anything. We requested robes for the spa for 3 days and finally got them. The stove was confusing as it was celsius and not farenheit. It was […] a trial doing the conversions and no one could seem to help us. On a brighter note, The tubshower combo was awesome and so was the Bed. Very comfortable. The kitchen could have been stocked a little better though. On the last day as we were leaving the elevator went out and we had to walk our luggage down 4 flights of stairs. That stunk!!!! I think this property is in need of better Management but would recommend it. Read moreGenuine Expedia guest review
"Great place....pictures on Expedia are exact....."
All in all the stay was enjoyable. We had a few maintenance issues that never did get resolved but no big deal. The choice to stay at Solara was a great idea with having full kitchen, living room which had two electric fireplaces. Canmore was enjoyable and then returning to the resort was nice because it was set up more like a home away from home. Thanks […] again Solara.... Read moreGenuine Expedia guest review
"Great place for family with teens/adult children"
The Solara Resort in Canmore was a great place to stay! We enjoyed our 2 bedroom condo with dishwasher, washing machine and dryer, kitchen appliances and fantastic shower in the main bathroom. The only complaint that we had was that the cleaning staff was very inconsistent. They obviously did not follow a checklist of items to leave in the room or things […] to check daily. One day the bed was half made, several days they did not replenish the coffee and tea, another day they forgot to leave clean towels. All that we expected each day was fresh towels, coffee and tea, and for the staff to make the beds. We did not care if any other cleaning was done. Our recommendation is for the cleaning staff to receive better training and to follow a daily checklist of things to do in each room. The location of the Solara is excellent - we stayed here for 7 nights and drove daily into Banff National Park and into Kootenay National Park and up to the Icefields Parkway. We loved our vacation in this area! The weather was great and the mountains are gorgeous! Read moreGenuine Expedia guest review
"GREAT FOR FAMILIES"
MY FAMILY AND I STAYED 6 NIGHTS AND THIS WAS ONE OF THE CLEANEST ROOMS WE HAVE EVER STAYED IN EVERYTHING WAS PERFECT!!!!Genuine Expedia guest review
"Great resort, but no reliable wireless..."
The Solara is a beautiful place, very classy, quiet, and comfortable. We enjoyed our stay. Our only problem was the reliability of the wireless service. I am from Texas and left my cell phone at home, counting on using the wireless to stay in touch with my husband. The first two days, we had wireless, but we were without for the last two days. This […] was my way of communicating with home ( my daughters also), so it was disappointing. It was explained to us that there were so many folks using it that it was unable to keep up. If you promise wireless, then you need to produce wireless. Other than that issue, the resort is a great choice. Read moreGenuine Hotels.com guest review
Rooms were good size. Well equipped kitchen. Shower unpredictable. Free underground parking. Location was a little far from Canmore for us after long days in The Rockies - 20 minute walk.Genuine Hotels.com guest review
My husband and myself along with our three boys (10, 8 and 6) stayed here for two nights and the room was spectacular. We stayed in a two bedroom premium suite and it had a huge living room and kitchen open space with pull out sofa and tv. Both bedrooms had cozy beds and ensuites. The resort is walking distance to town and has a gorgeous mountain view. […] Great hiking in Canmore along with other activities. Would definitely stay here again! Read moreGenuine Hotels.com guest review
The room was adequate for four adults and one infant and it was nice and clean. The only problem we encountered was the sofa bed was not comfortable.Genuine Hotels.com guest review
"Condo Living in a Hotel"
Great place to stay, terrific views, good service. It is a condo complex, so there is no coffee provided and you do need to clean up after yourself.Genuine Hotels.com guest review
"Poor housekeeping services"
On our first night, i called down to the front desk to ask for a blanket for my son who slept on the sofabed. No one answered the phone and we were tired so we ended up using the decorative blankets instead. The sofabed was not made up so we had to set it up ourselves. When i advised them the next day, they apologized saying that the front desk was […] very busy. The next day they replaced some, but not all of our towels. I called down and provided them with an itemized list of the towels we were missing. A young chap with a tattoo in his right arm brought them up but forgot the face towels; he had to come up again. They also forgot to empty the garbage cans in the washrooms. They "made a note on our file". The third night, they again replaced some, but not all of our towels. I walked down to the front desk only to be told that they were out of towels. The man at the front desk "made another note". I refused to leave until i got towels so somehow, the chap with the tattoo came some towels. They were not warm so i know they were not from the dryer. On our last day, they completely skipped housekeeping--no new towels and garbage was not removed. Upon check-out, i spoke with the manager on duty, Faye. She "made a note" but clearly, she did nit care because she told us we booked through hotels.ca so there was nothing she could do. Very disappointing and would not recommend unless you have time during your vacation to clean your own unit. Read moreGenuine Hotels.com guest review
It was ok but disappointed on the size of a pool.Genuine Hotels.com guest review
"Fantastic Resort & Spa"
Very upscale decor, great amenities and very nice rooms - basically suites. My wife and I loved the place and would go again. Definitely recommend. Only con was that the swimming pool was quite small but really didn't matter. Room cleanliness and size was perfect.Genuine Hotels.com guest review
Beautiful suites. Very nice resort, friendly staff.Genuine Hotels.com guest review
Excellent propertyGenuine Hotels.com guest review
"Nice condo setting"
We really enjoyed our stay in the one bedroom condo. It was nice to have the extra space and full kitchen at our disposal rather than just a typical hotel room. Overall, the room was clean although not necessarily spotless. We would recommend this facility to any one - but you might want to book you stay in low season as the peak seasons prices are […] quite high. Read moreGenuine Hotels.com guest review
"Nice hotel, excellent amenities in the room and fa"
No issues right from check in to check out. Overall, very pleased with the whole experience.Genuine Expedia guest review
"First trip west"
First trip travelling to Western Canada, and wasn't sure exactly what to expect. The Deer Lodge had an AMAZING great room- roaring fire and comfy chairs. perfect to have a cup of tea and rest after a day hiking. Travelling in May i was surprised how much snow was left, which disrupted our sightseeing. the Lake was still frozen over, and many of the […] tourist attractions. The staff were excellent and were happy to assist in any manner. The room was a bit smaller then anticipated, and quite honestly a bit dated - part of the charm - but the bathrooms/furniture including the bed could use a major overhaul! Felt like staying at someones cottage rather then an upscale lodge. The food was good, but pricey for the quality but expected given the lack of choice and isolated area. Read moreGenuine Hotels.com guest review
"Wish we could have stayed longer"
Such a luxurious experience! Anything we could have needed was supplied. The only drawback was that the safe didn't work.Genuine Expedia guest review
"Great for kids"
We stayed in a Bow 2 bedroom condo. It was great having a separate bedroom for our boys and the kitchen and washing machines were handy. There is a spray park and wading pool 1-1/2ft deep so our kids could play safely. The movie theatre was a huge hit in the evenings. We will be going back!Genuine Expedia guest review
We appreciated very much staying at the Solara. We were in awe of the luxury & beauty of our suite, we enjoyed our stay very much. Our one observation that could have been improved was the cleanliness, it was very good, but not excellent, the floors were in need of a better cleaning, and the walls had a few areas that needed attention. I don't want […] to give the impression that the cleanliness was poor, overall it was VERY GOOD, with MINOR exceptions. We would gladly stay again! Read moreGenuine Hotels.com guest review
I feel we were given the worst room, very corner base floor. No patio furniture or bbq like stated. Small living room and bedroom. Baseboards missing in the hallways and lights out. Very hard to get to the pool area. Got a deal on Expedia and that's probably why i got that room... Overall the appliances and furniture are nice.. But i won't be back.Genuine Expedia guest review
"Gorgeous, modern and clean"
Fantastic place to stay. Very clean and modern, would stay again for sure. Only downfall was no fitted sheet or mattress pad on bed. Just a flat sheet tucked in--which came out the minute you moved in bed. Otherwise great.Genuine Expedia guest review
"Great hotel in Canmore"
The room was huge, beautifully decorated, with great appliances!!! Even though our room was situated looking out into the court yard there was still a great view of the mountains. The staff was very friendly and helpful. We were very happy about the complimentary bike rentals for our stay.Genuine Expedia guest review
"Good condo-style hotel in Canmore"
We spent 2 nights in a one bedroom suite at Solara over a weekend for a wedding. It was a great hotel and we quite enjoyed it. I've included a few pros and cons below: Pros: -Good location; set back from Canmore but very easy to drive/take a taxi/walk to town. -Underground parking; not as important for summer but nice in winter. -Large suites; full […] kitchen with dining area and living room. Great sized bedroom and bathroom. -Hotel staff are pleasant. Cons: -Room was reasonably well cleaned but the kitchen in particular was somewhat greasy/dirty. The room smelled like bacon when we arrived. Read moreGenuine Expedia guest review
"Nicely equipped five star rated condos"
We enjoyed a mid-week mountain getaway at Solara I would recommend to anyone wanting a quiet well equipped condo unit.Genuine Expedia guest review
"Very Happy Customer"
Very happy with this property. Very scenic and excellent amenities.Genuine Hotels.com guest review
"Clean, affordable and modern, great value"
Hotel was clean, modern, and really really decent value! Would stay again and recommend to friends.Genuine Expedia guest review
"Loved this Resort"
This hotel was a perfect getaway for my family (one six year old and twin babies). The room was the nicest I've ever stayed in beautiful cork floors, high end appliances, fireplaces in all rooms and an amazing balcony with a beautiful view of the mountains. Only downside was that it pretty close to a road and so you can hear some traffic and you can […] hear the train, but this didn't bother us at all. Our 6 year old loved the theatre and splash area but she likes to swim in a deeper pool, the only pool they have is a kiddie pool which was great for my babies. The staff were very friendly and the spa was amazing!!! Best I've been to. I highly recommend. Read moreGenuine Hotels.com guest review
"Family Stay at Solara"
Great stay overall. Kids liked the pool, theatre, and suite. We liked the kitchen. The staff were friendly. Cleaning of the suite could have been better and the housekeeping was spotty.Genuine Hotels.com guest review
Solara was a quiet and scenic place to stay. Front desk staff were excellent and very accomodating and would definitely stay there again.Genuine Hotels.com guest review
"poor front desk"
We arrived for a late check in. Were given a room. Have to drive to park and use elevator got to room. Cardkey did not work. Had to find our way back to front desk to replace card key only to find that there was someone already there. OMG. Went back to front desk. Got another room in another bldg very dificult to find bldg. finally got another guest […] to help. Front desk clerk wss useless and didnt speak very good English. Other guest told us that theymix things up refularly Read moreGenuine Hotels.com guest review
Very well equipped. Nice and modern. Lots of amenities. My only complaint is that you can hear people above & in the hallway fairly clearly. Extra insulation would have been nice. Great place to stay.Genuine Expedia guest review
awesome hotel close to the grocery store, coffee shops centre to Banff and Calgary. The only thing is that it didn't have a pool and the hot tub is too small to accommodate all the guests.Genuine Hotels.com guest review
"Great winter getaway!"
We were very excited to visit Canmore and were very impressed by the lobby at the Solara. The staff greeted us with enthusiasm and were very helpful offering tips on places to eat, information about the hotel and amenities. When we got to our room we were even more impressed because we didn't expect a 1 bedroom apartment with a full kitchen, outdoor […] patio with electric BBQ and a washer/dryer in the suite. Fireplaces in both the livingroom and bedroom added an extra special touch. We enjoyed having a full kitchen to prepare a quick breakfast in the morning and snacks in the evening. The shower in the bathroom added a real touch of luxury to the suite along with the granite countertops throughout the suite. It was also very nice to have access to the fitness facilities, spa and in-house movie theatre each day. The fitness centre has an excellent view of the mountains! Read moreGenuine Expedia guest review
"Very Nice to Stay!"
We had a lovely stay and will for sure stay here again. We were treated kindly by your staff, customer service is key for us that and the comfort of the room will bring us back. Our only request is your cleaning staff clean the rooms when the "quiet please" sign isn't on the door we sadly never had our room cleaned but it didn't kill me to sweep our […] floors or make our beds. We will request the top floor next time due to some very noisy upstairs neighbours. Our son LOVED your theatre and being able to watch movies every night was a nice way to end our busy days. We will happily return. Thank you to the kind staff at your front desk who helped make our stay a nice one. Read moreGenuine Hotels.com guest review
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