All hotels in Canmore, Alberta, Canada
1 room, 2 adults
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187 Kananaskis Way, Canmore, AB, T1W0A3, Canada, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 224 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.2
  • Comfort
    4.5
  • Condition
    4.3
  • Neighborhood
    4.4
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5.0 / 5Outstanding
"Great facitity"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We used the facility as a base to travel to Banff, Louise and surrounding areas. The resort has excellent facilities with very helpful and friendly staff who provide superb service. We rented a one-bedroom suite which was very spacious and had all the amenities we needed.
Genuine Hotels.com guest review
3 night romance trip Jun 23, 2015
Jaikaran
US
5.0 / 5Outstanding
"Upscale Condo"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
This was the last night of our trip to the Jasper/Banff area. We stayed here to be close to Calgary for our flight in the morning. The hotel is an upscale timeshare facility. The rooms are really condos, very elegant, clean and with all amenities a condo would have (even washer/dryer). I highly recommend this place. The only downsides are the area, which is 10-20 minutes away from Banff, and the noise from upstairs was a bit excessive.
Genuine Hotels.com guest review
1 night romance trip Jun 21, 2015
Kaveh
US
5.0 / 5Outstanding
"Nice place"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Beautiful place Washer and dryer were horrible wasted a whole day trying to do 3 loads Long story but what a mess
Genuine Hotels.com guest review
3 night family trip Jun 1, 2015
Kathy
US
4.0 / 5Excellent
"Luxurious getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Had a great time. Loved the elegance and convenience of the room and all of it's features. Would have been nice to have a way to turn on the bedroom fireplace and for the fireplaces generally to give off quite a bit more heat, but hey it was wonderful and the radiant in floor heating was superbly comfortable.
Genuine Expedia guest review
Other trip Jan 5, 2015
Scott
US
5.0 / 5Outstanding
"Excellent stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had an amazing stay here at Solara. Loved the interior, the modern kitchen, everything. There is fireplace and tv in our master bedroom, so that's very nice. Water pressure in the shower is excellent, which is important to me. Parking is free (it's indoor), and so is the wifi. There is also laundry machines in every unit. It's everything I'd hoped for and more. Definitely will come back here again and recommend it to my friends & family.
Genuine Expedia guest review
Other trip Jan 1, 2015
Elletea
US
4.0 / 5Excellent
"Very nice rooms"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We picked this hotel because we saw the good reviews it had from others guests. The rooms are beautiful and spacious. The staff is very helpful and polite. The reason I won't give the hotel an "excellent" : the Aurora building must have been added to the complex so the guest had to walk from that side of the hotel through the parking garage to get to the spa, reception, or fitness room. That made it very odd and difficult to get there especially in the winter when It is cold. We picked the hotel as well because it had a spa area that looked quite promising on the photos. But the spa area is small and really only the hot tub is intersting for adults, the wading pool and water play area is only great for little kids. The spa was closed for maintenance one entire day, which was a real bummer for my inlaws, since that was something they were looking forward too.
Genuine Expedia guest review
Other trip Dec 29, 2014
Saboam
US
3.0 / 5Good
"Solara"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Nice room but the boiler exhaust disturbed us and woke us up each night. The hot tub pool area requires maintenance. Rust/mold and pealing paint.
Genuine Hotels.com guest review
2 night romance trip Oct 20, 2014
Bernard
US
5.0 / 5Outstanding
"Can't wait to come back."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We absolutely loved our room. We could have stayed for weeks if we had wanted to. The room had everything included. Washer and dryer and barbecue and a full kitchen. The shower was awesome, too. Compared to Banff the price was very reasonable.
Genuine Expedia guest review
Other trip Sep 25, 2014
Paulette
US
5.0 / 5Outstanding
"Very comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything is great! Except the wifi signal is not strong enough.
Genuine Expedia guest review
Other trip Aug 30, 2014
carol
US
3.0 / 5Good
"Ok but not outstanding"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
No pool was a big downer, but the location outside of Canmore was quiet and very pleasant. The room itself was very clean, but the refrigerator kept beeping at us even after they sent two people to come check it. We finally gave up and just reset the alarm every time we opened it. The pool area was a big disappointment and we met several other families who were sad about it. I'm not sure what a 1 1/2 foot relaxation pool is intended for, but it's not for swimming. The couples seemed happy with the hot tub though. The wifi was not strong, but we had a great time in Banff and this was a fine place to stay, particularly for non-families.
Genuine Hotels.com guest review
2 night family trip Aug 2, 2014
A Traveler
US
4.0 / 5Excellent
"Nice family vacation stay with 2 small children"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a great time staying at Solara hotel resort. All the room amenities were top quality and everything was fully furnished. The kids loved the shower especially of the 4 different shower heads. The beds were so comfortable and we loved the multiple flat screen TVs and fireplaces and the use of PlayStation. Everything was a plus except for the pool. It was great to have a little water splash area for the kids but we would have like to have an actual swimming pool for the adults. We also loved the huge theater and game room for the kids. We loved this place and will definitely stay again here next time.
Genuine Expedia guest review
Other trip Jul 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Exceeded expectations"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We couldn't have asked for a nicer place! From the full kitchen with granite countertops to the plush king size bed and the fireplaces in the living room and bedroom, everything was in excellent condition and classy. We also enjoyed the spa and wading pool. I only wish we had more time to enjoy the suite and amenities!
Genuine Expedia guest review
Other trip Jul 19, 2014
Tricia
US
5.0 / 5Outstanding
"Beautiful resort hotel with mountain views."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful suite, full kitchen with granite counters and stainless appliances. Enclosed patio with table and grill. We were comfortable and had plenty of room. Staff were friendly and helpful with all requests and enquiries. Drive, bicycle or walk to nearby town of Canmore. We really enjoyed our stay and would recommend the Solara for couples and families.
Genuine Expedia guest review
Other trip Jul 2, 2014
Molly
US
4.0 / 5Excellent
"Very modern, but not a lot of room"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
The suites at Solara are owned by individuals and rented out to guests by a property management agency, so it is possible that each suite is furnished a little differently. That said one bedroom of our 2 bedroom suite barely had room to walk around the bed.
Genuine Hotels.com guest review
3 night family trip Jun 21, 2014
Ben
US
5.0 / 5Outstanding
"Wonderful!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful location, tastefully decorated, just an overall lovely experience for all of us...
Genuine Hotels.com guest review
2 night romance trip May 23, 2014
Rob
US
5.0 / 5Outstanding
"great place to stay if you need a kitchen"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
wonderful place with a full kitchen and living space. nice if you are staying for a wee bit and need some space. good locations too, canmore is beautiful!
Genuine Expedia guest review
Other trip May 25, 2014
Louanne
US
3.0 / 5Good
"Noisy hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is a wood frame building and very noisy. The alarm went off at 6am as it wasn't shut off...very hard when you want to sleep in, due to noise the night before. Person above was very heavy footed!
Genuine Expedia guest review
Other trip May 25, 2014
Cyndi
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was very polite and extremely helpful in answering our questions or accommodating our requests. The room/bathroom/kitchen were spotless and the view spectacular. Toiletries and coffee/tea were first class. I will definitely stay there again!
Genuine Hotels.com guest review
1 night trip Mar 5, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
We were in a suite right inside the entrance to the Bow building and we could hear everyone coming and going, it was very noisy. There was no wi-fi in our suite, the only wi-fi signal was from the next resort so we were told to come and sit in the main building to use the wi-fi. We had to use the same towels for four days, there was only two stations on the television, temperature controlled shower that was not hot and indoor hot tub is in the same room as the kids water park. (Lots of screaming kids).So if you are looking for a relaxing quiet stay this isn't it.
Genuine Hotels.com guest review
4 night romance trip Mar 5, 2014
Disappointed
US
4.0 / 5Excellent
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    4.0
i was in a hurry to get home to get some sleep as it was ex ex ex tremely noisy all hours of the night from the tenants above.
Genuine Hotels.com guest review
3 night trip Dec 27, 2013
A Traveler
US
2.0 / 5Fair
"DARK NOT PEOPLE FRIENDLY PUZZLE APPLIANCES AND TAP"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    5.0
i won't stay there again. too many discomforts. no pool you have to pay 25 $ to use the sauna. taps appliances sharp tables islands mantles undecipherable oven symbols no curtains . THE CLINCHER. IF THERE IS ANYONE ABOVE YOU BE PREPARED FOR A LOT OF NOISE AS YOU CAN HEAR EVERYTHING. no housekeeping provided as mentioned. won't stay there again in a hurry
Genuine Hotels.com guest review
4 night trip Dec 26, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    3.0
When we arrived there were no more rooms with view. They kindly gave us the 2 bedroomed penthouse which was fabulous. A real spoiler. You need a vehicle if staying at this resort as is on the outskirts. Would recommend staying there.
Genuine Hotels.com guest review
4 night trip Aug 10, 2013
A Traveler
US
5.0 / 5Outstanding
"Beautiful Views of Canadian Rockies!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a wonderful experience at the Solara Resort. Our 2 bedroom Condo was clean and modern. Our family would stay here again.! We're very picky about facilities and cleanliness, we give them a 10 . My husband went to the Spa at the resort and had a wonderful massage. It was nice to have a spa open late. The hotel is next to the train tracks and not once did we hear the train. We had a great location because we only saw the breathtaking views of the mountain range.
Genuine Expedia guest review
Other trip Sep 6, 2013
Jo
US
5.0 / 5Outstanding
"close to the must-see locations"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent!!
Genuine Hotels.com guest review
5 night trip Aug 13, 2013
A Traveler
US
4.0 / 5Excellent
"Nice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Clean and nice, but a little bit confusion in service
Genuine Expedia guest review
Other trip Aug 11, 2013
A Traveler
US
4.0 / 5Excellent
"Very classy resort, poor housekeeping staff"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The Solara is a lovely resort, the accommodations are large, very classy, and comfortable. On our first stay there, we had a problem with the WiFi; but on this stay, that problem had been fixed. This time, we had a problem with the maid staff. They were to come each day to take out trash, make bed, etc. But, twice they didn't even show up. Once they came, bagged up the trash, then left it sitting on the kitchen floor. For the price we paid for this resort , the least they could have done was the small amount of housekeeping that was promised on check-in. Our daughter and son-in-law were also staying there and had the same problem. Other than that, we were pleased with the Solara.
Genuine Hotels.com guest review
5 night trip May 19, 2013
Pam
US
5.0 / 5Outstanding
"Quiet and comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Quiet (except for the occasional train), comfortable, child-friendly, and convenient to lovely walking trails.
Genuine Expedia guest review
Other trip May 11, 2013
A Traveler
US
4.0 / 5Excellent
"nice place to stay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Although this resort is beautiful, they had a lot of communication problems with the staff. They were supposed to clean our condo on the 4th day, and though we were out of town, never came the day after to do anything. We requested robes for the spa for 3 days and finally got them. The stove was confusing as it was celsius and not farenheit. It was a trial doing the conversions and no one could seem to help us. On a brighter note, The tubshower combo was awesome and so was the Bed. Very comfortable. The kitchen could have been stocked a little better though. On the last day as we were leaving the elevator went out and we had to walk our luggage down 4 flights of stairs. That stunk!!!! I think this property is in need of better Management but would recommend it.
Genuine Expedia guest review
Other trip Oct 13, 2012
SSapplebee
US
4.0 / 5Excellent
"Great place....pictures on Expedia are exact....."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
All in all the stay was enjoyable. We had a few maintenance issues that never did get resolved but no big deal. The choice to stay at Solara was a great idea with having full kitchen, living room which had two electric fireplaces. Canmore was enjoyable and then returning to the resort was nice because it was set up more like a home away from home. Thanks again Solara....
Genuine Expedia guest review
Other trip Oct 3, 2012
Charles
US
3.0 / 5Good
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
I was disappointed in our stay. This was supposed to be a "5 star" resort, but there was a number of things that occurred that individually would have been ok but collectively really bothered me. There was only one elevator that served our wing of 25 rooms per floor for 4 floors plus the 2 levels of underground parking. This would make it slow in and of itself but for all day Saturday and part of Sunday, the elevator was out of commission. Our unit was spacious and well appointed but VERY dusty, to the point where you could write your name in the dust. There were empty beer bottles on the balcony, one partly full of cigarette butts, in a supposedly non-smoking facility. We had to request the daily room cleaning three times in one day before they finally got a crew up to clean our room. One evening, around 6 PM, there was no hot water to be had for a shower! This is not some old, creaky facility but seems to look brand new. If you're going to promote yourself as "5 star" and charge top dollar, you have to perform. I felt sorry for the poor manager on the Saturday, as it was just one thing after another. She did her best but if the building's owners don't give her the right tools to perform with, like working elevators and hot water tanks that provide hot water, she can't properly perform. We won't be back.
Genuine Venere guest review
Other trip Sep 25, 2012
A Traveler
US
4.0 / 5Excellent
"Great place for family with teens/adult children"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The Solara Resort in Canmore was a great place to stay! We enjoyed our 2 bedroom condo with dishwasher, washing machine and dryer, kitchen appliances and fantastic shower in the main bathroom. The only complaint that we had was that the cleaning staff was very inconsistent. They obviously did not follow a checklist of items to leave in the room or things to check daily. One day the bed was half made, several days they did not replenish the coffee and tea, another day they forgot to leave clean towels. All that we expected each day was fresh towels, coffee and tea, and for the staff to make the beds. We did not care if any other cleaning was done. Our recommendation is for the cleaning staff to receive better training and to follow a daily checklist of things to do in each room. The location of the Solara is excellent - we stayed here for 7 nights and drove daily into Banff National Park and into Kootenay National Park and up to the Icefields Parkway. We loved our vacation in this area! The weather was great and the mountains are gorgeous!
Genuine Expedia guest review
Other trip Aug 12, 2012
Kathy
US
5.0 / 5Outstanding
"GREAT FOR FAMILIES"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
MY FAMILY AND I STAYED 6 NIGHTS AND THIS WAS ONE OF THE CLEANEST ROOMS WE HAVE EVER STAYED IN EVERYTHING WAS PERFECT!!!!
Genuine Expedia guest review
Other trip Jul 20, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"IN CANMORE FOR A WEDDING"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
the staff was efficient, helpful and pleasant.Our rooms were spacious and reasonable well equipped.Location was great. the room service re-cleaning etc. did not happen.Once a day they came to the door and asked if we needed anything, dirty towels were not collected.Halls were usually littered with papers etc. In 5 days I did not see anyone vac.the hall carpets.Our bedroom was not well lighted and eventually one lamp did not work. It took several minutes to get hot water and sometimes it did not happen Front lobby etc were clean and tidy
Genuine Hotels.com guest review
4 night family trip Jun 18, 2015
A Traveler
CA
5.0 / 5Outstanding
"Nice resort on outskirts of town"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
This is a lovely resort. Rooms are very nice but very bright in the morning. Our master bedroom had a glass door leading to the living room where the blinds did not block out much light. So, if you need darkness to sleep, bring a sleep mask! Also the room is stocked on arrival but no service or refills after that point (we were there three nights). I understand that this is an 'eco' hotel but for the price, I expected beds to be made and room and garbage removed (they direct you to the recycle and garbage spots, but you are on your own). Also slash pad area for kids was closed throughout our stay.
Genuine Hotels.com guest review
3 night family trip Jun 19, 2015
steven m
CA
5.0 / 5Outstanding
"Beautiful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Amazing and beautiful place! The suite was fully stocked, beds so comfortable, and most friendly staff. Would stay again in a heart beat!
Genuine Hotels.com guest review
1 night romance trip May 30, 2015
Elaine
CA
5.0 / 5Outstanding
"Stagette perfection"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was great and the spa was awesome!
Genuine Hotels.com guest review
2 night trip with friends May 15, 2015
A Traveler
CA
5.0 / 5Outstanding
"best hotel ever"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is wonderful! Room is very clean and with all necessary cooking tool inside. The suit even have its own washing machine and dryer machine. Hot pool is clean and nice.
Genuine Hotels.com guest review
3 night family trip May 5, 2015
A Traveler
CA
5.0 / 5Outstanding
"Great time at Solara"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great stay at Solara! My request for a room with a view was accomadated....our view was fantastic! Plenty of room and amenities in our 2 bedroom unit. Didn't use the pool or spa. Proximity to was very handy. Did not hear any train noise at all and track runs right through town. Would definitely stay again!
Genuine Hotels.com guest review
2 night trip with friends May 12, 2015
Deborah
CA
5.0 / 5Outstanding
"Comfortable cousins getaway"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a lovely two bedroom unit for a sisters and kids getaway and we were able to cook full meals in the well stocked kitchen and eat all together around the generously sized dining table. Great place to stay! Only draw back was the depth and size of the swimming pool. It was only a wading pool. Hot tub and splash pad were great though!
Genuine Hotels.com guest review
1 night family trip Apr 2, 2015
Tracy
CA
5.0 / 5Outstanding
"Our Favorite Canmore Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It is our go to stay in Canmore....only thing is that it is quite a walk to the downtown core. The upside to that is that the taxi service was quick and inexpensive. Completely recommend this venue to anyone.
Genuine Hotels.com guest review
1 night romance trip Apr 11, 2015
Anastasia
CA
5.0 / 5Outstanding
"Awesome Hotel/Condo!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
spring skiing with family. Awesome Condo/Hotel. Walking distance to downtown. Walking/biking trails are everywhere. Free access to a great on-site gym/spa. Full kitchen set-up is wonderful with private balcony and bbq. Excellent view of the mountains.
Genuine Hotels.com guest review
5 night family trip Apr 23, 2015
A Traveler
CA
1.0 / 5Poor
"Very disappointing...."
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    1.0
Suite itself was beautiful. However, no hot water our entire stay....only warm, no face cloths, room was not cleaned well, no smoking allowed on balcony, pool was not even deep enough for a 5 year old to swim in. Overall experience was very disappointing.
Genuine Hotels.com guest review
2 night family trip Apr 3, 2015
Tanya
CA
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
It is nice new facility but walls in one bedroom were dirty and few items in the kitchen were not clean. Bathrooms and beddings were clean. It is sad to see the new place and furniture abused. People should take a pride and privileged to stay in place like this!!! and not to abuse it because it is not there's.
Genuine Expedia guest review
Other trip Mar 23, 2015
Jarka
CA
1.0 / 5Poor
"The Garage Door Experience"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
I booked in advance in this hotel and made especial request to have a great view and high floor. However, I ended up with a ground floor unit in-front of the hotel underground parking door. I was totally annoyed by cars' noises and could't sleep during the night.There is also, no privacy in this unit as all cars pass by you. Also, I requested to change my room and pay the difference if any but no cooperation or understanding as the employe said "we are sold out and next time you can book through us directly not Expedia to match your request". I didn't like the ignorance of their employees. The blinder was broken and requested to fix it but the maintenance guy seems doesn't care as he came and looked at it and said i can't fix it and left. The electric water kittle was not working. This is a horrible place where you could see the yuck things on the basin and the bathroom. In conclusion, I describe this place as money spent on establishing great resort badly maintained and stupidely operated by receptions.
Genuine Expedia guest review
Other trip Mar 23, 2015
A Traveler
CA
3.0 / 5Good
"Solara is nice, but there are nicer."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
Our stay has us for 3 nights in one of our favourite towns for some cross country skiing. First thing we noticed is there were several light bulbs out. Most of these new hotels are so dark, that light bulbs are very much needed. Every day we found more out. We had some changed, and lived with others out. The furniture in the living room is "pleather". Its design made it almost impossible to sit without sliding off the couch and chairs. The beds were so soft that it threw my back out. This is not a cheap hotel. There are so many other options in this price range, we won't likely be back.
Genuine Expedia guest review
Other trip Mar 6, 2015
A Traveler
CA
4.0 / 5Excellent
"Enjoyable but a hike to swimming pool"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice room, too bad the view was of others balconies. Pool used too much chlorine and was difficult to get to, but enjoyed the stay overall.
Genuine Hotels.com guest review
1 night family trip Feb 28, 2015
A Traveler
CA
5.0 / 5Outstanding
"Beautiful Experience!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was our first stay at the Solara! Wish we could have stayed longer! Very impressed with the suite and location. The view was breathtaking! We will definitely return!!!
Genuine Expedia guest review
Other trip Mar 1, 2015
Allison
CA
3.0 / 5Good
"Room hot"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Even though we turned down the heat to 16 it was still 24 in the room..had to open the doors to the outside. Only one elevator per building and two carts? Has to let 4 elevators go by because they were full on check out.
Genuine Expedia guest review
Other trip Feb 21, 2015
A Traveler
CA
5.0 / 5Outstanding
"Rocky Mountain Haven"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I enjoyed a welcomed 3 days to take a break from the demands of everyday life. I found peace and tranquility sitting out on the patio, enjoying a nice glass of Beaujolais surrounded by the majestic Canadian Rocky Mountains. To look out at the snow covered mountain peaks soaring high above the rooftops of the villas was as inspiring as it was humbling. I arrived the day after a long weekend and I had the place to myself. I took my morning workouts in the well-appointed exercise room, showered in my room and then went out for a leisurely breakfast at Smitty's less than 5 minutes away. I left Solara Resort & Spa refreshed and recharged. I intend to make this post long weekend trip an annual event and look forward to next year when I will more fully take advantage of the fully equipped kitchen and patio BBQ grill.
Genuine Expedia guest review
Other trip Feb 20, 2015
Wayne
CA
5.0 / 5Outstanding
"Awesome resort, great rooms."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
It was a pleasant stay. Staffs were helpful and the facility was as described on the website.
Genuine Expedia guest review
Other trip Feb 19, 2015
Adebayo
CA
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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