Was very pleasantly by the cleanliness and comfort of this resort. Definitely stay again if I'm in the areaGenuine Expedia guest review
"great stay..only three issues"
very nice property, great views, comfortable room. felt like home. few down parts were, customer service was poor during checkin, they were not accomidating at all, I didnt even know the place had a pool... and room was clean except we found so much clothing from the previous guests in the was room in the cloths hamper. over all great place to stay […] . Read moreGenuine Hotels.com guest review
"Nice Hotel in Canmore"
This was a good hotel for a last minute booking. The place was fantastic! Great stay at the hotel! Loved it and would definitely go back!Genuine Expedia guest review
"Beautiful suites, terrible pool"
The condo style suite was beautiful, decorated in a modern lodge style with top of the line appliances and decor. It was spacious and fit a family of four very comfortably. There was no noise from other suites. The only thing we were disappointed with was the size of the pool. It was too small- really tiny. We travel often to the mountains and have […] stayed in hotels in Canmore with better pools. If that's not a big deal to you and you don't need a pool, this hotel is wonderful. With an active family however, its essential! Read moreGenuine Hotels.com guest review
"All you need right there"
It was really good. I totally recommend it to those who need a rest at home in the middle of days of traveling. We were two families traveling together with an infant each. We took a really good rest at this hotel. We had a home cooked dinner, surprisingly the hotel had everything we needed for cooking and making ourselves a home, even a wine cellar! […] We did all our laundry, there was a grill for barbeque, and a really luxurious yet cozy bedroom. I am absolutely going back! Read moreGenuine Expedia guest review
I didn't expect the hotel rooms are so spacious and the furniture and appliances are really modern. My kids really like the hotel and gave 5 stars without hesitate. We really enjoy our visit and will not hesitate to recommend this hotel to our friends. Other minor comments, it took some time to know the buildings here, and the pool is a bit small.. […] .. Read moreGenuine Hotels.com guest review
"Really nice resort in the mountains"
We stayed 2 nights, all amenities were close by, staff were very friendly, room was very comfortable. Would definitely recommend to friends. We did find cheerios behind the bedroom door, that had been there for awhile, so left note for housekeeping and was cleaned the next day. Also asked for extra sugar for coffee, on that same note, and we received […] none.This was a bit disappointing, considering the price per night, but will definitely stay again. Read moreGenuine Expedia guest review
"Great condo / hotel close to downtown Canmore"
Stayed at the Solara Resort and Spa with my 4 kids on a recent trip to Canmore. We had some delay getting checked in because our room wasn't cleaned yet. But the second time we stopped in to see if it was ready the front desk girl did some switching and upgraded us to the bigger suite with no extra charge. Hotels don't make a great trip, but a bad experience […] can put a damper on what could be a great trip. And the kids, ages 14-7 all loved the room. Was very impressed with the hotel staffs willingness to make sure we enjoyed our stay, and help us have a positive stay even though we were 3 hours late getting into the hotel on day 1.Highly recommend larger families to stay in one of the 2 bedroom suites, and that has everything your house does as far as a full kitchen and BBQ on the deck. We didn't eat every meal there by any stretch, but did save Dad a few dollars by not having to eat out every meal 3 times a day. My 7 and 9 year old were disappointed by the pool. Knew from the pictures its wasn't a big pool, but if you have kids that live in the water like my youngest 2 the wading pool and play area was fun for about 30 minutes and then they were bored. For youngers kids yet it would be perfect. As far as being in heart of the Canadian Rockies, and being able to experience that and everything Canmore has to offer, it was a great hotel and will stay there again my next trip that way. And Banff, Kanaskis and Lake Louise all a short drive away. Read moreGenuine Expedia guest review
"Best hotel I have EVER stayed at."
Great location. Not as busy as downtown Banff but still only about 10 minute drive to downtown Banff. A Sobeys and Canadian Tire near by. Restaurants and liquor stores nearby. Free underground parking with storage rooms for larger items such as bikes, etc. Hotel was extremely clean and has everything you would want. Washer,dryer,dishwasher, full kitchen. […] Balcony with great view of mountains with patio set and BBQ grill. There was even dish washing liquid and laundry detergent. Will definitely come back here again. Read moreGenuine Expedia guest review
"Hotel in the mountains"
Nice location and comfortable room. Disappointed by cleanliness on arrival, staff very helpful to fix the problems.Genuine Expedia guest review
Rooms were good size. Well equipped kitchen. Shower unpredictable. Free underground parking. Location was a little far from Canmore for us after long days in The Rockies - 20 minute walk.Genuine Hotels.com guest review
"Solara Resort and Spa August 2014"
The room was clean upon arrival. Marketing and in-room literature described the suite as condo style rental, complete with dishes, cooking utensils, starter size dish and laundry soap, linens, etc. Basic room upkeep daily to include making beds, tidying and replacing used towels and garbage removal. We had a sum total of 1 salad plate, three bowls, […] minimal cutlery and cooking/serving dishes. Our room wasn't ever tended to - we did not have any dish soap nor kitchen linens to wipe counters or wash dishes, etc. The entire suite was overheated with no A/C to cool things off for sleeping. Staff was sparse and grossly undertrained at best. This suite was far too expensive for mediocre amenities and daily upkeep! Will not go back, will not recommend to others! Very disappointing. Read moreGenuine Expedia guest review
"Great hotel in the mountains"
We had a one bedroom king suite with full kitchen , 2 fireplaces , nice balcony , underground parking , everything was clean and well thought out and staff were friendly .Genuine Expedia guest review
My husband and myself along with our three boys (10, 8 and 6) stayed here for two nights and the room was spectacular. We stayed in a two bedroom premium suite and it had a huge living room and kitchen open space with pull out sofa and tv. Both bedrooms had cozy beds and ensuites. The resort is walking distance to town and has a gorgeous mountain view. […] Great hiking in Canmore along with other activities. Would definitely stay here again! Read moreGenuine Hotels.com guest review
The room was adequate for four adults and one infant and it was nice and clean. The only problem we encountered was the sofa bed was not comfortable.Genuine Hotels.com guest review
"Enjoyable stay beautiful suites."
Over all it was a good experience. Would have loved to stay longer and would return again.Genuine Expedia guest review
"very nice hotel"
We stayed 2 nights and amenities in room were top notch. Staff was prompt in servicing our requests.Genuine Expedia guest review
"Condo Living in a Hotel"
Great place to stay, terrific views, good service. It is a condo complex, so there is no coffee provided and you do need to clean up after yourself.Genuine Hotels.com guest review
"Nice Hotel. Clean and friendly."
I stayed two bed room suite. Perfect room and facilities. Only thing bad was veiw from the room. Couldn't see the mountains from room..Genuine Expedia guest review
I stayed two nights, reasonable price for what you getGenuine Expedia guest review
"Visit while you still can"
We stayed in a beautiful 2 bedroom, 2 bathroom for a weekend of luxury. The room is set up for most things. There were a couple of things that we noticed. We didn't get any house cleaning for the second day. I think they only do it if you make a request. As a result, we needed to call down to housekeeping for extra towels and coffee. The ice machine […] didn't work and the wine cooler wasn't plugged in. That said, they are very popular, because they are so nice. King sized beds, granite counters, special jets in the tubs, all the kitchen suppies that you could need, stainless steel appliances. The list goes on and on. They are being sold to individuals as condos. They are ninety percent sold, because they show so well. So if you want a weekend getaway retreat with another couple or some relatives, this is it. There is enough space for everyone to have privacy, but there is also enough area for you to have a comfortable visit. We hope to be back again, before they are all sold out. Read moreGenuine Expedia guest review
"Poor housekeeping services"
On our first night, i called down to the front desk to ask for a blanket for my son who slept on the sofabed. No one answered the phone and we were tired so we ended up using the decorative blankets instead. The sofabed was not made up so we had to set it up ourselves. When i advised them the next day, they apologized saying that the front desk was […] very busy. The next day they replaced some, but not all of our towels. I called down and provided them with an itemized list of the towels we were missing. A young chap with a tattoo in his right arm brought them up but forgot the face towels; he had to come up again. They also forgot to empty the garbage cans in the washrooms. They "made a note on our file". The third night, they again replaced some, but not all of our towels. I walked down to the front desk only to be told that they were out of towels. The man at the front desk "made another note". I refused to leave until i got towels so somehow, the chap with the tattoo came some towels. They were not warm so i know they were not from the dryer. On our last day, they completely skipped housekeeping--no new towels and garbage was not removed. Upon check-out, i spoke with the manager on duty, Faye. She "made a note" but clearly, she did nit care because she told us we booked through hotels.ca so there was nothing she could do. Very disappointing and would not recommend unless you have time during your vacation to clean your own unit. Read moreGenuine Hotels.com guest review
It was ok but disappointed on the size of a pool.Genuine Hotels.com guest review
"Nice place to stay in Canmore"
Greeted by friendly and helpful staff. Room was well appointed. We will definately return for a longer stay.Genuine Expedia guest review
"Fantastic Resort & Spa"
Very upscale decor, great amenities and very nice rooms - basically suites. My wife and I loved the place and would go again. Definitely recommend. Only con was that the swimming pool was quite small but really didn't matter. Room cleanliness and size was perfect.Genuine Hotels.com guest review
Beautiful suites. Very nice resort, friendly staff.Genuine Hotels.com guest review
"It was a beautiful place and was very pleased"
The place was very good just would have likes the floor to be cleaner there was dried food on the floor Andy socks were dirty Other wise or was a good experience and would stay there againGenuine Expedia guest review
"Nice hotel but below standard service"
Although the facilities are well done and are at a premium rate, housekeeping service was very poor. Rooms were not cleaned nor beds made during our stay. Housekeeping is not to a hotel standard. In fact, other than emptying the garbage, nothing was done during our stay. We asked for new towels and got none. We ran out of toilet paper because they don't […] seem to restock during the stay. There is no restaurant in this Hotel and no room service. Disappointing. Read moreGenuine Expedia guest review
Excellent propertyGenuine Hotels.com guest review
"Nice condo setting"
We really enjoyed our stay in the one bedroom condo. It was nice to have the extra space and full kitchen at our disposal rather than just a typical hotel room. Overall, the room was clean although not necessarily spotless. We would recommend this facility to any one - but you might want to book you stay in low season as the peak seasons prices are […] quite high. Read moreGenuine Hotels.com guest review
"Nice hotel, excellent amenities in the room and fa"
No issues right from check in to check out. Overall, very pleased with the whole experience.Genuine Expedia guest review
"First trip west"
First trip travelling to Western Canada, and wasn't sure exactly what to expect. The Deer Lodge had an AMAZING great room- roaring fire and comfy chairs. perfect to have a cup of tea and rest after a day hiking. Travelling in May i was surprised how much snow was left, which disrupted our sightseeing. the Lake was still frozen over, and many of the […] tourist attractions. The staff were excellent and were happy to assist in any manner. The room was a bit smaller then anticipated, and quite honestly a bit dated - part of the charm - but the bathrooms/furniture including the bed could use a major overhaul! Felt like staying at someones cottage rather then an upscale lodge. The food was good, but pricey for the quality but expected given the lack of choice and isolated area. Read moreGenuine Hotels.com guest review
"Wish we could have stayed longer"
Such a luxurious experience! Anything we could have needed was supplied. The only drawback was that the safe didn't work.Genuine Expedia guest review
"Great for kids"
We stayed in a Bow 2 bedroom condo. It was great having a separate bedroom for our boys and the kitchen and washing machines were handy. There is a spray park and wading pool 1-1/2ft deep so our kids could play safely. The movie theatre was a huge hit in the evenings. We will be going back!Genuine Expedia guest review
We appreciated very much staying at the Solara. We were in awe of the luxury & beauty of our suite, we enjoyed our stay very much. Our one observation that could have been improved was the cleanliness, it was very good, but not excellent, the floors were in need of a better cleaning, and the walls had a few areas that needed attention. I don't want […] to give the impression that the cleanliness was poor, overall it was VERY GOOD, with MINOR exceptions. We would gladly stay again! Read moreGenuine Hotels.com guest review
I feel we were given the worst room, very corner base floor. No patio furniture or bbq like stated. Small living room and bedroom. Baseboards missing in the hallways and lights out. Very hard to get to the pool area. Got a deal on Expedia and that's probably why i got that room... Overall the appliances and furniture are nice.. But i won't be back.Genuine Expedia guest review
"Gorgeous, modern and clean"
Fantastic place to stay. Very clean and modern, would stay again for sure. Only downfall was no fitted sheet or mattress pad on bed. Just a flat sheet tucked in--which came out the minute you moved in bed. Otherwise great.Genuine Expedia guest review
"Great hotel in Canmore"
The room was huge, beautifully decorated, with great appliances!!! Even though our room was situated looking out into the court yard there was still a great view of the mountains. The staff was very friendly and helpful. We were very happy about the complimentary bike rentals for our stay.Genuine Expedia guest review
"Good condo-style hotel in Canmore"
We spent 2 nights in a one bedroom suite at Solara over a weekend for a wedding. It was a great hotel and we quite enjoyed it. I've included a few pros and cons below: Pros: -Good location; set back from Canmore but very easy to drive/take a taxi/walk to town. -Underground parking; not as important for summer but nice in winter. -Large suites; full […] kitchen with dining area and living room. Great sized bedroom and bathroom. -Hotel staff are pleasant. Cons: -Room was reasonably well cleaned but the kitchen in particular was somewhat greasy/dirty. The room smelled like bacon when we arrived. Read moreGenuine Expedia guest review
"Nicely equipped five star rated condos"
We enjoyed a mid-week mountain getaway at Solara I would recommend to anyone wanting a quiet well equipped condo unit.Genuine Expedia guest review
"Very Happy Customer"
Very happy with this property. Very scenic and excellent amenities.Genuine Hotels.com guest review
"Clean, affordable and modern, great value"
Hotel was clean, modern, and really really decent value! Would stay again and recommend to friends.Genuine Expedia guest review
"Loved this Resort"
This hotel was a perfect getaway for my family (one six year old and twin babies). The room was the nicest I've ever stayed in beautiful cork floors, high end appliances, fireplaces in all rooms and an amazing balcony with a beautiful view of the mountains. Only downside was that it pretty close to a road and so you can hear some traffic and you can […] hear the train, but this didn't bother us at all. Our 6 year old loved the theatre and splash area but she likes to swim in a deeper pool, the only pool they have is a kiddie pool which was great for my babies. The staff were very friendly and the spa was amazing!!! Best I've been to. I highly recommend. Read moreGenuine Hotels.com guest review
"Family Stay at Solara"
Great stay overall. Kids liked the pool, theatre, and suite. We liked the kitchen. The staff were friendly. Cleaning of the suite could have been better and the housekeeping was spotty.Genuine Hotels.com guest review
Solara was a quiet and scenic place to stay. Front desk staff were excellent and very accomodating and would definitely stay there again.Genuine Hotels.com guest review
"poor front desk"
We arrived for a late check in. Were given a room. Have to drive to park and use elevator got to room. Cardkey did not work. Had to find our way back to front desk to replace card key only to find that there was someone already there. OMG. Went back to front desk. Got another room in another bldg very dificult to find bldg. finally got another guest […] to help. Front desk clerk wss useless and didnt speak very good English. Other guest told us that theymix things up refularly Read moreGenuine Hotels.com guest review
Very well equipped. Nice and modern. Lots of amenities. My only complaint is that you can hear people above & in the hallway fairly clearly. Extra insulation would have been nice. Great place to stay.Genuine Expedia guest review
awesome hotel close to the grocery store, coffee shops centre to Banff and Calgary. The only thing is that it didn't have a pool and the hot tub is too small to accommodate all the guests.Genuine Hotels.com guest review
"Great winter getaway!"
We were very excited to visit Canmore and were very impressed by the lobby at the Solara. The staff greeted us with enthusiasm and were very helpful offering tips on places to eat, information about the hotel and amenities. When we got to our room we were even more impressed because we didn't expect a 1 bedroom apartment with a full kitchen, outdoor […] patio with electric BBQ and a washer/dryer in the suite. Fireplaces in both the livingroom and bedroom added an extra special touch. We enjoyed having a full kitchen to prepare a quick breakfast in the morning and snacks in the evening. The shower in the bathroom added a real touch of luxury to the suite along with the granite countertops throughout the suite. It was also very nice to have access to the fitness facilities, spa and in-house movie theatre each day. The fitness centre has an excellent view of the mountains! Read moreGenuine Expedia guest review
"Very Nice to Stay!"
We had a lovely stay and will for sure stay here again. We were treated kindly by your staff, customer service is key for us that and the comfort of the room will bring us back. Our only request is your cleaning staff clean the rooms when the "quiet please" sign isn't on the door we sadly never had our room cleaned but it didn't kill me to sweep our […] floors or make our beds. We will request the top floor next time due to some very noisy upstairs neighbours. Our son LOVED your theatre and being able to watch movies every night was a nice way to end our busy days. We will happily return. Thank you to the kind staff at your front desk who helped make our stay a nice one. Read moreGenuine Hotels.com guest review
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