"Very Nice to Stay!"
We had a lovely stay and will for sure stay here again. We were treated kindly by your staff, customer service is key for us that and the comfort of the room will bring us back. Our only request is your cleaning staff clean the rooms when the "quiet please" sign isn't on the door we sadly never had our room cleaned but it didn't kill me to sweep our […] floors or make our beds. We will request the top floor next time due to some very noisy upstairs neighbours. Our son LOVED your theatre and being able to watch movies every night was a nice way to end our busy days. We will happily return. Thank you to the kind staff at your front desk who helped make our stay a nice one. Read moreGenuine Hotels.com guest review
"Beautiful hotel. I would stay here again."
We stayed in a 2-bedroom suite with our two kids and it was wonderful. The room was spacious and had everything we needed. The beds were comfortable and it was great to have a kitchen. The staff was AMAZING...very accommodating and friendly. The only down side was the pool. It is made for kids, but very small and shallow. Also, we had to walk through […] the parkade from our building to get to the pool area. Overall, it's a beautiful hotel and I would recommend it to others and stay there again. Read moreGenuine Expedia guest review
"Comfortable and Chic Home"
I stayed at this hotel for 3 nights on a romantic getaway. I was very impressed with the suites at the Solara! Large kitchen, fully equipped with oven, stove, full refrigerator and freezer, dishwasher and all cooking utensils and dishware. Full in suite washer and dryer was a treat to have. Typically, the condos I've stayed at in the past did not have […] dishwashers or full ovens, so it was nice to have those two items. The bathroom was amazing - huge soaker tub (fits two!) and rain shower with power jets on the side and two bathrobes to use during our stay. Bedroom had a king size bed with comfortable linens, flat screen TV, fireplace and doors leading to the balcony. Living room also had a flat screen TV, fireplace and large windows with full length blinds. The décor was very chic - throw pillows, throw blankets and leather furniture. The little touches were appreciated - hairdryer, laundry soap, new washing sponge and soap for dishes, ice maker, the table was set when we arrived and underground parking (since it snowed the entire time, the parking was AWESOME). Very clean, very friendly front desk staff and cleaners. Read moreGenuine Expedia guest review
I was very delighted with the accommodations - a one bedroom full kitchen living room with fireplace...upscale stone, wood granite in soft warm colours. The shower was awesome. Only disappointment I had was the extremely loud whirling noise from the air vent in the hallway. It was located close to my room and I had to keep my bedroom door closed at […] night to get some sleep. spa prices were expensive. Hot tubs closed in a small room and the smell of chlorine was suffocating. Read moreGenuine Hotels.com guest review
"Modern, facilities are clean and nice"
Very nice. Clean, modern. Could use a restaurant.Genuine Expedia guest review
"Great place for a get-away weekend!"
We were 4 gals getting together for a weekend of skiing, snowshoeing and general socializing. Our unit, 201 in the Chinook building, was comfortable , modern and well appointed. We were missing a coffee maker when we arrived, however it was replaced promptly the following morning. Hallway and outdoor noise would be our only complaint...sound proofing […] is a little lacking in the construction of this complex, otherwise, our stay was totally enjoyable. Read moreGenuine Expedia guest review
Beautifil rooms with all the amenities you could ever want. Great service from resort staff.Genuine Hotels.com guest review
"Solara family stay"
Family of 5 stayed for two nights. Room was large and met all of our needs.Genuine Expedia guest review
We enjoyed our stay. The 2 bedroom condo was clean and spacious. The pool area was not that great. 2 hot tubs and very small changing rooms. The paint was peeling off the walls and some was even in the hot tub. Only stayed a few minutes. Staff were nice. Person at check-in not terribly helpful when our key failed to work twice and we were sent to the […] other side of the resort (through the parking garage) to another suite! Not very resort-like. Read moreGenuine Expedia guest review
"Nice clean Hotel with great amenities."
Had a very nice stay. Very relaxing and fairly quiet. Staff was friendly and helpful. Also was pleased to be upgraded to a suite due to overbooking.Genuine Expedia guest review
room utility is good but waterpool is too small and water is not cleanGenuine Expedia guest review
"Great place, but 30 min walk to down town"
We will go back, it was great, the staff were great,Genuine Expedia guest review
"Off the charts"
Great place to stay, great service perfect rooms. 2 bdrm was even better in person than the pictures.Genuine Expedia guest review
Clean new Room set up a little choppy No tv in master but in other room Electric fireplaces (no heat) Good location easy Front desk very understaffed phone servicing guests line up Nice spa All in all ok but better value at othersGenuine Hotels.com guest review
"It was just okay"
Our room was okay, there were no rails at all on our balcony. There was a large hole behind the tv where a repair needed to be made and wasn't finished. Lightbulbs were burnt out in 3 of the 5 lamps in the suite. Lighting in the bathroom was dismal at best. There was a large crack in the sink The decorative pillows on the bed were dirty and had chocolate […] and wine stains on them. Read moreGenuine Expedia guest review
We were plesantly surprised by just how nice Solara was. The staff checking us in was very helpful and informative. We had heard the Solara was very nice, and having stayed in other local hotels/ time shares of this sort we thought we knew what we should expect. The finishings on the room were better than anticipated and it was very nice. Only things […] that were not up to par - towels were rough. Read moreGenuine Expedia guest review
We liked being able to take dog.Problem- kitchen stove is in celcius a bit hard to determine cooking temperaturesGenuine Hotels.com guest review
"hot water not working"
room was clean and beautiful view but hot water wasnt working and tub was broken. disappointed overallGenuine Expedia guest review
"Beautiful hotel close to Banff"
Can't rave enough about Solara. From the charming decor to the three outlet shower; the room was simply amazing. Add in the tremendously friendly staff, free DVD's, hot tub and pool with children's play area and you end up with possibly the best hotel experience one can imagine.Genuine Expedia guest review
hotel / resort was amazing, great all around.Genuine Hotels.com guest review
"what a nice place"
this was an absolute fabulous place to stay. the rooms were fabulous and the staff just go out of their way to help you enjoy your stay to the fullest.Genuine Expedia guest review
"Modern hotel great for families with small childre"
Great high end luxurious hotel that feels like your right at home with fully stocked kitchen, and so many extras. Stayed in 2 bedroom and very comfortable to have my 1 year old crawl around the tidy well kept space. Only complaints are sound travels quite a bit in the hotel and pool is only 1 1/2 feet. Staff very helpful and accommodating. Loved that […] walking trail to downtown is at front of chinook building. Quick walk to downtown. Will definitely be back Read moreGenuine Expedia guest review
"The Lap of Luxery"
Our stay was amazing! The hotel was gorgeous and the staff were extremely kind and considerate. The only reason I rated the cleanliness slightly lower was because who ever rented the room before us did not do a good job washing the dishes. The glasses were a bit sticky and needed to be rinsed before use. Otherwise, everything was spotless. The location […] was convenient and the view was breathtaking. Our stay was for a "weekend getaway" and we chose the perfect place! Read moreGenuine Hotels.com guest review
"Great to share with another couple..."
The 2 bedroom condo had an awesome view of the mountains, a great size condo to share with another couple or family members, clean, washer/dryer, tastefully decorated..well equipped, good parking ,,close to all Amenities.Genuine Expedia guest review
"Beautiful fully equipped suite!"
We booked thinking we would have more of and studio or room with king sized bed. When we arrived we were surprised with a beautiful, modern, suite! The kitchen was fully equipped with all the amenities. We only wished we were staying longer to take advantage of the facilities!Genuine Expedia guest review
Very nice rooms. We booked a one bedroom but were given a two bedroom which was nice and spacious. One problem with the tub not draining well but otherwise everything was great! Nice sitting area outside but we didn't get to enjoy it due to rain.Genuine Hotels.com guest review
great room , nice location. Not the best pool, not actually a pool just a hot tub, small wadding area and some sprinklers. We had lots of other things to do so nt a big deal.Genuine Hotels.com guest review
The service was great and the building was clean. I rented two bedroom suite and it was spacious, clean and well equipped. The only thing I was not as happy was that the internet connectivity. It only worked in certain spots in the house and even when it worked, it was slow. I didn't mind it much since I was there to enjoy the beautiful outdoors! But […] if your businesd relies on internet you might want to bring your own provider. Read moreGenuine Hotels.com guest review
Windows needed cleaning, general areas understated for price of stay. Rooms were big and well appointed.Genuine Expedia guest review
"Good place for family"
New property with nice bathroom and comfortable bed.Genuine Expedia guest review
"kitchen great, comfort lacking"
Overall it was a good experience at this resort. We enjoyed the gourmet kitchen and lovely bathroom with a rainshower faucet in the bathtub. Our only complaints: the walls were very thin so we heard every person passing by our room at all hours, the beds and couches we quite uncomfortable and they closed the hot tub for cleaning during prime hours.Genuine Expedia guest review
The rooms were great. Our problem was the ice machine wouldn't produce ice during the days we were there. The towels and beds were also not changed out during our stay.Genuine Expedia guest review
"Expected more from this accommodation"
We stayed in the Aurora section for 4 nights in a 2 bedroom apartment, with 3 adults and 2 kids. Overall this was a classy, quality apartment in a quiet section of the facility, with a pleasant courtyard view. The sofa sleeper was rough (could easily feel the springs through the mattress). There was an issue with an appliance (oven) that we were unsuccessful […] to get fixed by the staff. We had to walk back from the apartment to the reception area on 3 different occasions, because our key card had stopped functioning. We could easily hear people walking in the apartment above and in the hallway. Read moreGenuine Expedia guest review
"Too many little things were annoying..."
Overall we enjoyed the accommodation but were not happy with some things. Upon arrival we were told to park in one area but it was full. So we had to go back to the front desk, wait, only to be told there was an alternate . The girl at the front desk seemed to think we would have known that ,though she hadn't told us. She did tell us light cleaning […] (replacing towels and supplies) would happen unless we requested otherwise. This was not done by 6pm the next day so we had to phone for new towels etc. Also, upon arrival the suite did not have coffee packages or shampoo, both of which were supposed to be there. No newspapers were available and there is not a computer available for quests without a charge. These small annoyances made our stay okay ather than excellent. Read moreGenuine Expedia guest review
"You don't get your bang for your buck!"
Canmore is a amazing place for travellers wanting to visit the crest of the mountain range. However, the condo isn't worth the price there asking for. I recommend to look before choosing any place. Our AC didn't work the whole weekend, ice cube tray dispenser also didnt work. I know there not make it or break it things, but if we pay these prices you […] expect things to be working! On a lighter note, the staff and the cleaners were very polite and take the time to answer any questions you may of had to make you stay and visit that much easier. Read moreGenuine Expedia guest review
"great place to launch to the Rockies"
Outstanding condo. Great furnishings. Perfect for wandering Banff and other areas by day and spending several nights. Especially if you like to make your own meals. Very quiet.Genuine Hotels.com guest review
"Amazing place to stay in Canmore"
We spent a week here as part of our honeymoon and we loved everything about the Solara resort and Spa. The suite was fantastic, a good size and very clean. Kitchen had all the mordern things you want and was a good size. The bed was massive and very comfy! The bathroom was very clean and in an excellent condition. The only slightly bad points were mimimal […] and they were... Loud air conditioning system both in the room and in the hall way and the cooker was a bit slow in getting to full temp. Apart from those two small points overall it was excellent! Read moreGenuine Hotels.com guest review
"Best resort ever!"
Wow, what an amazing resort to stay at! We rented the 2bedroom suite in the aurora building on ground level. The room is beautiful fire places, wine cooler gorgeous view of the mountains. The patio has BBQ it was so relaxing, my kids loved the pool and the theater my only complaint was the pool was to small and shallow but just right for the kids. We […] will definately be going back next time on our way to banaff iwas so sad we could only stay one night. I told my husband me and him need to go back alone on 11year anniversary in November to romance and relax, I could only imagine how much more beautiful it is in the winter months. Read moreGenuine Expedia guest review
"Wish I had more time"
Perfect for a mountain get awatGenuine Hotels.com guest review
Beautiful and clean rooms. The pool is small but very clean.Genuine Expedia guest review
"Perfect but ........"
We loved the room and everything about this hotel. One minor issue was that the master bedroom what we thought was a King sized bed but it was uncomfortable to sleep on because it was made up of two double beds and had this annoying seem down the middle of the bed. If they replace that bed with a real King sized bed, I would rate this a 4.5 out of […] 5. Read moreGenuine Expedia guest review
"Nice great away"
This was a night out for my husband and I. The suite was nice. Bed was very comfortable. We didn't figure out that the fire places gave out heat til it was pretty much too late. No instructions. There is no restaurant but not a big deal in Canmore. Lots to choose from that is close. Underground parking was nice. Quiet for the most part.Genuine Expedia guest review
Spacious room and nice layout. Very loud and could hear voices and footsteps of anyone above or beside the suite. No daily cleaning of the room. They arrived at 7 pm to clean one evening.Genuine Expedia guest review
We stayed with our family in the two bedroom suite, the condo was very nice and clean, our only complaint would be that the cleaning service came too late at 5:30pm. By that time it was too late for us as we were having dinner. The pool are is just ok, decor does not match the rest of the property.Genuine Expedia guest review
Room was not ready for the 4pm check-in, keys didn't work to get into suite. There was no towels at poolGenuine Expedia guest review
"All function, no form"
There's nothing wrong with this hotel but there's nothing particularly RIGHT about it either. It was clean, well kept etc etc but there were no amenities. No restaurant, no lounge, the pool area was tiny and lackluster. It just lacks soul.Genuine Expedia guest review
"Not overly impressed"
We were disappointed we had to wait 2 hours past check in for our room. The halls need vacuuming more often. There was so much dust on hallway tables in sitting area it was like no one dusted in months. The lobby by elevators is very dirty and muddy. It should be mopped once in a while. Also, has the parkade ever been cleaned? Looking at the condition […] I personally would not invest there as my investment would not be well kept. We were thinking of it till we saw the general condition of the place. The rooms were clean though and the gym was well kept. Read moreGenuine Hotels.com guest review
"Great place but need to change a few small things"
Hotel is very comfortable and ideal for families. Very new and updated. Would recommend better kitchenware (non stick frying pans) and pot scrubbers such as chore boy or SOS as everything would stick to the stainless steel frying pan provided and could not clean it properly. It would be helpful to have a broom and dustpan in room in order to keep things […] clean since there is no maid service until the 4th day. Only other drawback is BBQ on deck is electric and no good, so went to use the BBQs in the common area, but igniters were broken and there was no lighters with the BBQs to light them. Also, no lighting around BBQ area so very difficult to see when you want to BBQ at night. Read moreGenuine Expedia guest review
"Even better than expected!"
The suite was so much nicer than we had expected with a full kitchen, including wine fridge, oven, dishwasher, and all the small appliances we needed and more! The beds were comfy and the bathrooms each had a full tub with shower (the master bath had 4 shower heads)! At this time the pool was not connected to our building, which meant a short jaunt […] outside, but my two year old loved the splash area and pool. Will certainly recommend this resort to family and friends! Read moreGenuine Expedia guest review
We had a great time at Solara. The room was very nice, fully furnished and a fully stocked kitchen to boot. We cooked breakfast every day of our stay, there was even a dishwasher! Bed was comfortable, lots of closet space. The lady was thrilled with the Soaker tub and lovely shower with multiple jets. We had a great stay. It's a short trip into Banff […] and the National Park, and just a couple minutes away from main street in Canmore. Read moreGenuine Hotels.com guest review
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