"great a few days stay"
brilliantGenuine Hotels.com guest review
The stay was enjoyable as the hotel was located in the right place. Breakfast time was a bit messy and unorganised as it was overcrowded and too busy. Otherwise hotel was good, service was good, rooms were clean and well maintained with basic necessities.Genuine Hotels.com guest review
"3 day break"
Modern Hotel with very nice rooms. Free buffet breakfast is very nice but can be a bit busy. Wireless only covers ground floor, would be better if hotel wide coverage. Wired connection in rooms but everyone these days have smartphones and tablets. Location is good for getting around s. Wales and it is right on motorway, noise off motorway not an issue […] as hotel has good quality windows. Views not up to much but nearby village of Magor is lovely. Read moreGenuine Hotels.com guest review
"great for family."
easy to find. staff very welcoming and polite.excellent stay. would recommend to anyone looking for family orient stay.Genuine Expedia guest review
The hotel was very clean and welcoming. Only problem i had was it kind of smelt like an hospital walking through the function room to my room. Also i had a problem with my lock which i had to get a member of staff to come help me but he was friendly chap and sorted it for me. Breakfast was really nice, for some reason the Italians who were staying there […] must never of seen a gentleman in a suit as they were partial to a cheeky stare. Never the less would stay here again, very pleasant stay. Read moreGenuine Hotels.com guest review
When booking on line I thought we had booked the Hilton Langston, but were put in Hampton Hilton.Only 1 lift working for whole stay, breakfast could have been hotter, but on posative side room very clean, bed very comfortableGenuine Expedia guest review
"GREAT SERVICE & FANTASTIC ROOMS"
The service provided by all of the hotel staff was fantastic - they couldn't do enough. From checking in to our departure two days later, the staff were always on the ball, assisting with all queries and ensuring the room was in top condition. The hotel amenities were more than adequate for a short stay. Although the hotel may appear to be in an austere […] location when first checking in, it's only after speaking to the friendly staff and having a drive around that you realise how well positioned the hotel is to both the motorway and the local village, Magor, which is within easy walking distance (approx 1 mile). Read moreGenuine Hotels.com guest review
"Very great service"
GoodGenuine Hotels.com guest review
It was everything you want in a god hotel. Good comfi room, excellent service and great location.Genuine Hotels.com guest review
Quiet location. Conveniently located next to the M4. Very nice, spacious bathroom. Ethernet in the room. Wifi is only available in the lobby area. If you get a first floor room near the lobby you might be able to get a wifi signal. Internet service is free. Excellent value.Genuine Expedia guest review
Stayed here on our way to south Devon, booked it 2 days before our stay payed £49 for a family room including breakfast. Excellent value for money. Hotel was very easy to find, staff really helpful, breakfast was excellent, fresh food being brought out all the time. Would defiantly stay here again.Genuine Hotels.com guest review
"Just what I wanted"
Comfortable room, good breakfast, good location.Genuine Hotels.com guest review
"Nice, Clean hotel."
Clean hotel, friendly & helpful staff, no complaints whatsoeverGenuine Expedia guest review
"Was Okay as a stop over !!"
Nice friendly greeting, lovely breakfast but only offered side plates, so obviously had to have either a small breakfast or had to keep going up for more! The bedroom was probably more for the people on business instead of a stop over for a sightseeing hotel. The bed was shocking and had an awful backache... there was nowhere to put underwear or shoes […] etc. The only place was the wardrobe to hang items of clothes, but the door is then used as the bathroom door too, which is a bit silly as you could knock the other half out with opening it if they are in the wardrobe. I am sure that the write up said a hairdryer and bath and none of these were in the room. Overall was okay for a stopover but wouldn't really go again to be honest Read moreGenuine Expedia guest review
"Great value for money"
Having tried to find reasonably priced accommodation in Cardiff for the Springsteen concert and failed, looked a bit further out and found this one. Very pleasantly surprised. Cheaper and better appointed than a Premier Inn and included breakfast (cooked items too), although it seemed to have reached capacity our second morning and we had to wait for […] a table. Comfortable beds, spacious room, even with sofa bed made up to accommodate our daughter. Great shower. Ate in the hotel the first night - reasonable selection of dishes, along the ususal lines. Small bar, but nice seating area. Only drawback for some people - you do need a car as it is just off the motorway on a business park. Read moreGenuine Expedia guest review
Went back to my room after using the gym and found another person gaining access to my room, she had been given the same room no/swipe, not great!!! Went down and staff said it was a mistake by the manager!!! Not great...Genuine Hotels.com guest review
"Great Stop Over"
Very Clean hotel. Lovely Rooms. Busy for breakfast but ample food available. Fantastic Value. It is an easy walk to local village which has some lovely pubs.Genuine Hotels.com guest review
This hotel is out of town and just off motorway. Parking is easy here. Rooms are okay but not as good as Hamptons in USA. Hotel is reasonably new. Internet coverage is poor as only Wifi on ground floor. We had no coverage in room as connection didn't work and wasn't fixed when asked to. Breakfast is satisfactory but not great. All self service. Overall […] satisfactory. Read moreGenuine Hotels.com guest review
Very comfortable and good food. No hot chocolate in room and food was put away bang on 10 whilst some of us were still eating. Very good value though and very helpful staff.Genuine Hotels.com guest review
Hotel is ok, by the motorway, so not much to see in the surrounding area, you will need to have a car to go to this hotel. Room is ok, too many people in the breakfast in the morning, very crowed, I think they will need a bigger breakfast room.Genuine Hotels.com guest review
"Great value , very clean good staff"
Stayed previously, good breakfast, comfy bed , very clean , good polite staff,little tricky access signs.Genuine Hotels.com guest review
Was not expecting too much given the price but this place was greatGenuine Expedia guest review
"great hotel, excellent customer, good value."
Stayed for one night with 2 kids, very friendly and helpful staffs. Very good value with the quality of room, room is not big, but warm feeling. The only issue was the breakfast, too many people, not enough room for sitting, but good quality breakfast. They may have to control no of people to have breakfast at a time. Overall, very good feeling. Will […] be back soon. Read moreGenuine Hotels.com guest review
Excellent service, Beds a bit hard, Very clean - enjoyed the stop over.Genuine Hotels.com guest review
What a great hotel - we will certainly being staying here again!Genuine Hotels.com guest review
"Great value Luxury hotel"
Brilliant hotel at amazing price, will be staying again when in areaGenuine Hotels.com guest review
"Great as always"
Third time I have stayed there when visiting my son at Bristol Uni. No shortage of food at breakfast and a good range of hot and cold, Never had any problems. Definitely recommend it.Genuine Expedia guest review
"Good hotel for family and business."
Staffs are not friendly at all. But everything else was fine.Genuine Expedia guest review
Great hotel, superb room with all and more expected facilities. I like room to be very dark at night to sleep and they even have brushes on the foot of the door to stop light coming under the door from the corridor. At the low price available right now including breakfast you can't beat this.Genuine Expedia guest review
"Good for a family"
It was very pleasant. The room was spacious & clean.Genuine Expedia guest review
Booked an accessible room and phoned specifically to confirm booking. No disabled room when we arrived and was told would have to pay extra to have a disabled room and room adjoining as a disabled room only sleeps 2 people and i was there with my 2 children, When i phoned to book i informed them that there were 3 of us and was never once told that disabled […] rooms only slept 2 people. Read moreGenuine Hotels.com guest review
"nice and new"
Nice new hotel, best for miles around I'd say. Cleanliness score missed out thanks to McDonald's sugar wrappers all underneath my curtains! Otherwise spotless and lovelyGenuine Hotels.com guest review
"Just off Motorway"
Ideal for stop off Motorway, quiet location. Check in very quick and were given all information we needed for our stay. Buffet breakfast very good. Lots of parking spaces.Genuine Hotels.com guest review
"A hotel for everyone"
From the moment we arrived we were taken in. The whole ambience of the place was welcoming. It was so easy to find as well just being off the motorway which surprised us to how quiet it actually was.Genuine Expedia guest review
"Last minute visit."
My wife and I booked a room at the last minute and were dubious when we couldn't find it on google maps it is that new. When we arrived our booking coincided with the meeting of the saab owners club so the staff were a little busy but that said they were quick and polite. The room (116) was in very good order but we'd never come across a sliding cupboard/bathroom […] door before, that was a novelty. The only downside to the visit was the view out the window,( and that can be put down to the newness of the hotel) over the car park and then over a building site. We would definitely consider staying again. Read moreGenuine Expedia guest review
"Very good value"
Within this price bracket (budget), this is the best UK hotel I've stayed in. Conveniently placed by the motorway (motel), clean, great bathroom, good breakfast, and good service. Empty breakfast tables were quickly cleaned, which does not happen in many 4 star hotels. If I am to criticise anything, it must be that the bathroom door (sliding glass door) […] is not designed for privacy. Read moreGenuine Hotels.com guest review
"Great hotel, excellent staff"
The quality of service at this hotel is great - for the price it's a steal, and breakfast, what more do you need!Genuine Hotels.com guest review
Stayed a few times now. Convenient if you are working in Newport but want to get as far away from the place in the evening. Rooms are slowly getting more and more dirty... cup marks, other people's hair, dust etc. There wasn't any 'body wash' in the shower dispenser the whole week-long we visited, other than that it was great - 80% there!Genuine Hotels.com guest review
Hotel was fine. Beds a bit hard, but OK for one night. Decent breakfast and a very reasonable price overall. Easy to get to from M4.Genuine Expedia guest review
"Located close to motorway but can't hear it!"
Very convenient for our trip at the price of offer.Genuine Hotels.com guest review
"Did the job well"
We stayed two nights, everything worked smoothly. Hotel sited next to M4 but noise wasn't a problem at all.Genuine Expedia guest review
good clean room, great breakfast, comfy beds. room heating/cooling system awkward to manageGenuine Hotels.com guest review
Great to stop over here en route to Cardiff from London.Genuine Hotels.com guest review
"Used as a stay after racing at Chepstow"
Great room. Cut off location - but handy if travelling not an issue. Good breakfast - but cheap sausages !Genuine Hotels.com guest review
Only one word to say about the place and that's 'excellent'. Excellent on all counts. The only grip is that the place is very, very busy but that's because it's so popular. Avoid the rooms near the gym, on the first floor, you can hear thudding through the floor from the treadmill. We had to move because the next Abderrahim Goumri seemed to be training […] on it. Read moreGenuine Hotels.com guest review
The hotel was of a high standard and very clean. Staff were very helpful - I arrived before my partner and they rang the room first to check it was ok for him to come up. Breakfast was ok - only negative was the plates were very small, more like tea plates. Had a bit of variety though - cooked breakfast, cereal, muffins etc. There is not a lot around […] the hotel location wise but it is situated right next to the motorway so if you have a car it's not a problem. Rooms were modern and had all the necessary amenities. Would definitely stay again! Read moreGenuine Hotels.com guest review
Bed very hardGenuine Hotels.com guest review
Staff were all very pleasant and nothing was too much trouble. Although we were very close to he motorway, we dd not hear the traffic, which was a concern when we arrived. Great Indian restaurant in the next village just under a mile along the roadGenuine Hotels.com guest review
"very clean and comfy room"
Location of the Hotel is in the middle of nowhere :) but we had lovely views on motorway and fields. The room was spotless, huge queen size bed, lovely shower with shampoo, conditioner and body wash dispensers, very convenient. Very bright room with huge full length mirrors. Reception staff was very polite and helpful. However the breakfast was a disappointment. […] As we stayed over the weekend, breakfast was between 6-10am, we came down for breakfast at 9.15am. And staff ALREADY was clearing tables!!! The food was looking overcooked and tough to taste, as it was on a hot plates for a while. The plates were side plates and way too small to fit all full English breakfast on it. It would be nice if the guests could order hot food instead of already cooked one, as B&B usually do. Coffee, if I can call it coffee, was disgusting to taste, so we were stuck with tea. Very limited continental breakfast. Staff looked very busy with clearing the tables and did not bother with the customers, discussing how would be nice to clear it all out. So basically we were rushed to finish our breakfast quick, as there was no food, no tables left to enjoy Sunday morning breakfast, very disappointing. Though in general we had a very pleasant stay, we wish breakfast experience would be more enjoyable. Read moreGenuine Hotels.com guest review
Lovely hotel and room. Only problem was the comfort of the beds. Very hard so not a good nights sleep. Shame because everything else was fabulous. Staff were very pleasant. Breakfast was good quality. I would probably stay here again even though the beds were bad.Genuine Expedia guest review
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