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Diez Hotel Categoria Colombia, Medellin

4 stars
Cll 10A No. 34 - 11MedellinAntioquia05001000Colombia, ‏‎800-491-6126
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Excellent4.3 / 5
Location
Great location
Bar and Beverages
Bar is awesome
Breakfast
Tasty breakfast
Amenities
Great amenities
372See all 372 Hotels.com reviews
From 603 reviewsTripAdvisor Traveller Rating

Diez Hotel Categoria Colombia, Medellin

Hotel Info: ‎866-539-8117‎

from $65
  • Standard Twin Room
  • Standard Double Room
  • Economy Single Room
  • Suite
  • Run of House, Single Occupancy
  • Economy Double Room
  • Standard Single Room

At a glance

Key facts

Hotel size

  • This hotel has 115 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 1 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation.
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Parents must have child's birth certificate and photo ID *

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Area shuttle *

  • Shopping center shuttle *

  • Casino shuttle *

  • Theme park shuttle *

Other information

  • Smoke-free property

Also known as

  • Diez Categoria
  • Diez Categoria Colombia
  • Diez Hotel Categoria
  • Diez Hotel Categoria Colombia

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 16 percent city/local tax will be charged
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: COP 8120 per person, per night

Optional extras

Airport shuttle service is offered for an extra charge of COP 63000 per vehicle (roundtrip)

Area shuttle service to the casino, shopping center, and theme park is offered for an extra charge

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • 3 restaurants
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 5
  • Meeting rooms 5
  • Conference space size (feet) - 2433
  • Conference space size (meters) - 226
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Nirvana has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Dining

Diez Restaurante Bar - This theme restaurant specializes in fusion cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Savannah City - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Sushi train - This restaurant specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar.

Diez Hotel Categoria Colombia, Medellin’s small print

Also known as

  • Diez Categoria
  • Diez Categoria Colombia
  • Diez Hotel Categoria
  • Diez Hotel Categoria Colombia

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 16 percent city/local tax will be charged
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: COP 8120 per person, per night

Optional extras

Airport shuttle service is offered for an extra charge of COP 63000 per vehicle (roundtrip)

Area shuttle service to the casino, shopping center, and theme park is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 372 reviews

Diez Hotel Categoria Colombia, Medellin
Excellent4.0 / 5
A great location and super hotel
This is a great boutique hotel with a sushi bar and great steakhouse within. The service is great, and although they forgot to give me a package before I headed back to the states, they offered to ship it to me as they felt embarrassed. Location is within walking distance to superb restaurants and nightlife. Make sure to eat at Burbo across the street.
8 night business trip
Diez Hotel Categoria Colombia, Medellin
Outstanding5.0 / 5
Great hotel with one complaint
One night I got sick and needed help getting my asthma inhaler and to change my clothes into shorts. My local friend volunteered to take me back to my room for 15 minutes until I could feel better. The hotel charged me 75$ for my friend to pass to my room even though I paid for double occupancy. Several front desk managers said they would adjust the bill for the extenuating circumstance, but to date I got stuck with the xtra 75$. Staff and hotel 5 stars except for this issue.
7 night trip
Diez Hotel Categoria Colombia, Medellin
Good3.0 / 5
Very disappointed as we found Medellin amazing.
We had some issues with the room, there was no good lighting in the bathroom, they could not fix it so they put a large lamp over the top of the toilet with cords spread all over the floor, the safe never worked. When we checked out we asked for some kind of compensation the guy at guest services tried to talk to the Manager and he just blamed it on the Maintenance Staff.
6 night romance trip
Diez Hotel Categoria Colombia, Medellin
Good3.0 / 5
Beware of extra fees
The hotel itself is OK but two things were NOT OK. First was the air conditioning didn't work in my room for two days despite my calling down twice. Finally they moved me to another room. Secondly, they charge $60 US Dollars to have a friend visit your room. That's 200,000 Col. Pesos PLUS tax so it's closer to 250,000. They hide this toward the bottom of the large form and never explain it in person. It's just a money making ripoff. Make SURE you check with your hotel what their rate is. Smaller hotels in the area charge $20-25 a night. Go with those because they're clean and don't charge extra.
3 night trip
Diez Hotel Categoria Colombia, Medellin
Outstanding5.0 / 5
Good location, around splendid restaurants
4 night trip with friends

See all reviews

Diez Hotel Categoria Colombia, Medellin

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