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Crowne Plaza West Hanoi, Hanoi

5 stars
36 Le Duc Tho Street My Dinh Commune, Tu Liem District, Hanoi, 10000, Vietnam, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it

Luxury hotel in Hanoi with 4 bars/lounges, spa

  • Free parking

Main amenities

  • 393 guestrooms
  • Restaurant and 4 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Free children's club
  • Health club
  • 24-hour business center
  • Limo/town car service
  • Terrace
  • 24-hour front desk

What’s around

  • My Dinh National Stadium (0.7 mi / 1.1 km)
  • Keangnam Hanoi Landmark Tower (1.6 mi / 2.6 km)
  • Vietnam National Convention Center (2.5 mi / 4.1 km)
  • Vietnam Museum of Ethnology (2.7 mi / 4.3 km)
  • Museum of Ethnology (2.7 mi / 4.4 km)
Excellent4.2 / 5
Amenities
Great amenities
Wellness
Sufficient wellness & sports facilities
Location
Location is inconvenient
Value
Poor value for money
See all 42 Hotels.com reviews
From 238 reviewsTripAdvisor Traveller Rating

Enter dates to check prices

Hotel Info: ‎866-539-8117‎

from $86
  • Premier Room, 1 King Bed, Smoking
  • Deluxe Room, 2 Single Beds, Smoking
  • Deluxe Room, 2 Single Beds, Non Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Smoking
  • Club Room, 1 King Bed, Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room
  • Premier Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 393 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is Noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Children

  • Free children's club

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Free self parking

  • Accessible parking

Also known as

  • Crowne Plaza Hanoi West
  • Crowne Plaza Hotel Hanoi West
  • Crowne Plaza West Hanoi
  • Crowne Plaza West Hanoi Hotel Hanoi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Rollaway beds are available for USD 46.2 per night

Buffet breakfast is offered for an extra charge of USD 18 per person (approximately)

WiFi is available in guestrooms for USD 20.79 per night (rates may vary)

WiFi is available in public areas for USD 20.79 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 20.79 per night (rates may vary)

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 bars/lounges
  • Restaurant
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in the lobby
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Health club
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 9
  • Meeting rooms 9
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Turndown service
  • Sofa bed size single
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Lackah - Overlooking the garden, this lobby lounge specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Crowne Plaza West Hanoi, Hanoi’s small print

Also known as

  • Crowne Plaza Hanoi West
  • Crowne Plaza Hotel Hanoi West
  • Crowne Plaza West Hanoi
  • Crowne Plaza West Hanoi Hotel Hanoi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Rollaway beds are available for USD 46.2 per night

Buffet breakfast is offered for an extra charge of USD 18 per person (approximately)

WiFi is available in guestrooms for USD 20.79 per night (rates may vary)

WiFi is available in public areas for USD 20.79 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 20.79 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Crowne Plaza West Hanoi, Hanoi

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