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Crowne Plaza West Hanoi, Hanoi

36 Le Duc Tho Street My Dinh Commune, Tu Liem District, Hanoi, 10000, Vietnam, ‏‎800-491-6126
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Location.
Situated in Hanoi, Crowne Plaza West Hanoi is close to My Dinh National Stadium, Keangnam Hanoi Landmark Tower, and Vietnam National Convention Center. Also nearby are Vietnam Museum of Ethnology and Museum of Ethnology.

Hotel Features.
Crowne Plaza West Hanoi has a full-service spa, an outdoor pool, and a health club. Wireless and wired high-speed Internet access is available in public areas (surcharges apply). Business amenities at this 5-star property include a business center, meeting rooms, and limo/town car service. This luxury hotel offers a restaurant, a poolside bar, and a bar/lounge. The staff can provide concierge services, tour/ticket assistance, and wedding services. Additional amenities include a sauna, gift shops/newsstands, and a snack bar/deli. For a surcharge, guests have access to a roundtrip airport shuttle (available on request). Complimentary valet parking is available onsite for guests. The property has designated areas for smoking.

Guestrooms.
The 393 air-conditioned guestrooms at Crowne Plaza West Hanoi include iPod docking stations and minibars. Pillow menus are available. 37-inch LCD TVs are equipped with cable channels and pay movies. All accommodations provide desks, safes, and phones. Bathrooms offer shower/tub combinations, bathrobes, hair dryers, and slippers. All units feature coffee/tea makers and complimentary bottled water. Housekeeping is offered daily.

Excellent4.4 / 5
  • poor wifi internet connectionMar 28, 2014
  • I thought the room was great, the staff was kind and the breakfast was fantastic. The…Apr 9, 2013
See all 37 Hotels.com reviews
From 176 reviewsTripAdvisor Traveller Rating

Enter dates to check prices

Hotel Info: ‎866-539-8117‎

from $93
  • Deluxe Room, 1 King Bed, Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Premier Room, 1 King Bed, Smoking
  • Deluxe Room, 2 Single Beds, Non Smoking
  • Deluxe Room, 2 Single Beds, Smoking
  • Deluxe Room
  • Premier Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Club Room, 1 King Bed, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 393 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare

Pets

  • No pets or service animals allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking

Also known as

  • Hotel Crowne Plaza West Hanoi
  • Crowne Plaza West Hanoi Hanoi
  • Crowne Plaza West Hanoi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for USD 40 per night

WiFi is available in guestrooms for USD 18 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 18 per day (rates may vary)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in the lobby
Things to do
  • Outdoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 5
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Sofa bed
  • Sofa bed size single
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Lackah - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.

Crowne Plaza West Hanoi, Hanoi’s small print

Also known as

  • Hotel Crowne Plaza West Hanoi
  • Crowne Plaza West Hanoi Hanoi
  • Crowne Plaza West Hanoi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for USD 40 per night

WiFi is available in guestrooms for USD 18 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 18 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Crowne Plaza West Hanoi, Hanoi

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