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"Times Square Nugget"Reviewed by a Hotels.com guest on May 6, 2012
We really enjoyed our stay. We stayed for a week and were glad to find a hotel right in the heart of Times Square. The service was definitely top notch! The front desk was courteous and the concierge was very helpful, recommending great shows and restaurants. Our room was nice. It could've been a little larger. But the bathroom was a good size and the size of the TV's and the fact that they played HD was a bonus. Also, the bed was quite comfortable. The cleaning staff did a fine job of keeping up the room. I'll definitely recommend this hotel to others.
"Consistency. You can depend on it."Reviewed by a Hotels.com guest on May 6, 2012
Finding a "GOOD THING" these days can get harder and harder. For this reason when you come across a 'good thing" it is priceless. One of the most recent "good things " that I have come across is the PARAMOUNT hotel in Times Square. The first thing that I leave the hotel impressed by is the professionalism and commitment that is demonstrated by the staff. Starting with the front desk where I was checked in by Catherine and continuing until the driver which I received at the hotel hands me my luggage at the airport. Catherine followed the details of my visit until the moment I checked out. The only dislike that I had which eventually i got over was the view of the alley where the boiler or some loud machine was placed. I know that from now on I will request a room that faces anywhere but there. If you are going to New York and plan on taking in Broadway there could not be a more perfect location. I love this hotel so much I find myself wanting to travel to NYC more. I cannot wait until my next visit to the PARAMOUNT which I hope will be in the next few weeks.
"Affordable Quickie in NY"Reviewed by a Hotels.com guest on May 5, 2012
We had a very good time and the hotel was close to work.
""Reviewed by a Hotels.com guest on May 5, 2012
Very nice hotel, within walking distance to subway for access to Manhattan (take the 7 or E and you can get to grand central, times square, penn station). Just a few blocks to local restaraunts. The room was very clean, excellent staff, free shuttle to subway. Overall an excellent place to stay if your touring new york city. One note, if you are considering a "view room" save your money, the view is obstructed by a number of taller buildings (the hotel is only 7 floors). Overall an excellent experience and I would definitely stay again, especially at the rate because of the new hotel discount. If you plan to take a cab from the hotel call one yourself because the service the hotel uses charges a flat rate to specific areas and you can get a cab on your own for cheaper generally.
"Nice hotel in the theatre district"Reviewed by a Hotels.com guest on May 5, 2012
Very nice hotel in the theatre district. Friendly and helpful staff. Basic room accomodations but very clean. Would recommend.
At check-in, you'll be greeted with a warm chocolate-chip cookie. You can check in with the world at the 24-hour business center, where a range of printing and shipping services are on the menu, and wireless Internet access is complimentary. Wi-Fi is available in the rest of the hotel for a surcharge.
Start your day with a power breakfast at the Eightstone Restaurant & Bar. Or, if you're in a hurry, stop by the Starbucks adjacent to the hotel. You can also opt for in-room dining, available from early morning to late evening. Take a break from business with a healthy workout in the fitness center, conveniently open 24 hours a day.
Ready to settle in for the night? You'll appreciate the signature Sweet Dreams by Doubletree Sleep Experience: plush-top mattress, down duvet, and plenty of plump pillows. Stretch out on the bed and watch your favorite HBO show or a Hollywood hit on the 32-inch LCD TV. An MP3 alarm clock is bedside, so you can wake up to your favorite songs. Keep up on the day's news with the complimentary newspapers delivered weekday mornings, or connect to the hotel's wireless Internet access (surcharge) for the latest updates.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Eightstone Restaurant & Bar - This casual restaurant is open daily for breakfast, lunch, dinner, and drinks.
Room service - Available from early morning to late evening.
Open 24 hours a day, the fitness center is outfitted with state-of-the-art Precor equipment. For a fresh-air workout with incredible views, go for a walk or run along the Brooklyn Bridge. The bridge's pedestrian path begins at City Hall Park, less than a mile north of the Doubletree.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Wall Street comes to life before dawn as traders rush to Lower Manhattan to make and break deals. But finance is just one aspect of Lower Manhattan, where colonial churches stand next to skyscrapers. Within the district, rebuilding continues at Ground Zero. At Battery Park, ferries depart for Ellis Island and the Statue of Liberty, America’s beacon of freedom.
see all hotels in New YorkHe room was too small for the price,more like a walk in closet with a kingsize bed stuffed in it
"At theTip of Lower Manhattan"
Clean, well appointed rooms a bit on the small size at reasonable rates. Fabulous location for those who wish to explore lower Manhattan.
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This guest did not leave a comment.
the bed was not a king size like it said it was. our feet were hanging over the edge. there was a foul smell coming from the bathroom sink. i told the concierge and she said she would send engineer up, but the smell never went away.
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"Double Tree by Hilton NYC- Financial District"
hotel staff was very friendly and helpfull, water in sink was extremely hot and water in shower barely got hot...was better off taking the stairs..waiting on elevators took too long..overall it was a nice stay..rooms were nice and staff made it worth the price...I would stay there again..
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"THE DBH in New York- the perfect getaway"
Perfect stay very relaxing very close away from sight seeing
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"Very nice...."
Very nice place to stay.... Front desk girls where awesome..enjoyed the cookies...!
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"Great Hotel, Bad Staffing"
After checking in I went up to my room to get settled. Not even five minutes later another hotel guest walked right into my room! The front desk had given my room to someone else after I was already in it. Then it took four phone calls to try and sort out what happened. I honestly didn't feel very safe or comfortable after the incident, and nothing […] was done in terms of an apology. Another main issue was the elevators. They have three, but you better plan on giving yourself some extra time because getting one to come to your floor was nearly impossible. At one point I waited 15 minutes, I wasn’t about to walk down 22 flights of stairs with my luggage. And the last issue was the housekeeping staff were very loud, laughing and joking outside my room at around 8:45 am. They were loud enough to wake me up, and then keep me up. Read more
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This guest did not leave a comment.
"Double Tree Financial Dist"
Perfect for what I needed. Rooms were small even for NYC but well furnished with nice new everything. Restaurant and bar are very small. Staff was warm and helpful. Great for business, wouldn't stay there for leisure due to the size.
"Would Stay Again"
I wasn't 100 percent in love with the location, but luckily there are multiple subway stations around within, at most, a five minute walk. Plus it's near both the Staten Island Ferry and Battery Park. The staff was friendly, the room was comfy and there's a pizza place down the street with amazing food. I paid a little bit more than I normally would […] for a hotel room but I have no regrets about doing it. And if my finances allow it, I would definitely stay here again. Read more
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The room was very cramped, and hallway noise is loud. The shower requires you to get wet while you are setting the temperature of the water (burn hazard). Not all floors have ice machines, and none of them have any vending machines. The elevators are inadequate for the number of the rooms, making it so you will have to wait for 5 or more minutes only […] to have the door open to a packed car. No cabs in front of the hotel. The price is reasonable, but you certainly get no more than you pay for. Read more
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"Doubletree By Hilton NYC Financial District"
Our overall experience was good. About the only real complaint is that it was difficult to get expected amenities. Shampoo and soaps, coffee cups and creamers were not replaced until our last night, never could get clean glasses (even requesting this @ the front desk). The staff was very friendly and helpful except noted above.
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This guest did not leave a comment.
"good hotel. awful elevators."
My husband and I decided to stay downtown this trip as we spend most of our time in NYC down there. We got a great deal on this hotel and although it was more south than we wanted to stay, we couldn't turn down the rate. Overall our stay was good. The rooms are small but we only really used the room to sleep at night so it wasn't really an issue. The […] low setting on the fan was pretty strong, so we woke up every morning dried out from the heater. It was either that or freezing to death... Our only other complaint was the elevators. As mentioned a few times on other reviews, there are only 3 and they are pretty slow because so many guests are using them. Luckily we were on the 7th floor but had we been in a higher room, it would have really irritated us. Read more
"Finanacial district hotel"
great shower. on street of subway. near ferry. AC a little loud. comfortable beds, under-elevatored.
"Double Tree--Battery Park, NYC"
Check-in was delayed for about 2 hours because room was not ready until 3:00. Room was very nice,clean,up to date with electronic amenities. Bathroom could use more shelf space for holding toiletries including shaving cream.
"Loved our stay"
Went for a weekend stay in NYC. This hotel is in the Financial District which we had heard was quite dead during the weekend. However, we had a FABULOUS time. We were able to walk up to other neighborhoods, Little Italy, Soho and West Village. But we found some jewels right near our hotel. Of course, Battery Park is right there and there is so much […] history right in that region, including Castle Clinton, the first Ellis Island. We visited the Customs House, which is a gorgeous, old building and the beginnings of taxation and commerce for the US. Bowling Green is there and the sight where Washington gave his first inaugural address. So many little jewels right there, including some good pubs. We would definitely go back. Read more
"Great location in Financial Dist, right off subway"
This was a pretty decent hotel, priced fairly and very close to Battery Park. It was located only steps away from the yellow R line. The rooms were very small and tight, not surprising for a downtown location. The shower doors leaked like crazy, so water always saturated the floor towels. Tiny bathrooms. The three elevators went up 40+ floors, so we […] needed to add 5+ minutes for elevator wait. The hotel was still pretty good for where I needed to be and how much I was willing to pay. Read more
"Awesome spot for weekend getaway!"
We went to NYC for my wife's 30th birthday and our stay at the double tree in the financial district was the perfect way to celebrate! The staff was friendly and very helpful, they even gave us a free room upgrade! It is located right across from the subway, making getting up town easy. The room was great and very comfortable! Will definitley go ba […] ck! Read more
"Great staff pm "Care Line""
The front desk staff and the CareLine staff were extremely helpful & prompt. If you need to be anywhere around the financial district or Battery Park, this place is perfect. Nothing fancy -- rooms are not very big -- but modern, clean and comfortable.
"Wonderful and comfortable stay"
I stayed here for a quick trip to NY and it was wonderful. it was an easy location to the train line and you could cabs relatively easy. The hotel staff were very pleasant and helpful. The beds were nice and cozy. The only problem was there was a convention in the hotel so we had to wait for breakfast for about an hour and the double rooms were booked. […] But that's not really a complaint, it's just a fact. I would recommend the hotel. Read more
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Second time staying here-convenient for us. Hotel is clean & staff friendly (especially hostess in restaurant!) Made second reservation to add on an extra day & did have some issues with room key needing to be reset. Also did not get additional toiletries or bath mat after the second day. Overall-more than decent-would stay there again.
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"Far from Sights but Quiet and Comfortable"
I loved our stay here! The hotel is nestled between several tall buildings very close to the water's edge about a block away from the South Ferry subway and just up the street from the Whitehall station. It was quiet at night, felt very safe, just a cozy and comfortable place to retreat. The room temperature was hard to control but the bed was luxuriously […] comfy. The showerhead didn't stream water very well but the toiletries were exquisite. I just felt very much at home here and, if it weren't for the far location from everything in the city, I would stay here again. If I just need a quiet little room to relax after enjoying the non-touristy parts of NYC, I would absolutely stay here again. Read more
"double tree financial district"
Great hotel. The room was amazing and comfortable. It was a little small but it wasn't deal breaker. The elevator does take a while but what do you expect with 44 floors? Would stay here again especially in the summertime since its near the seaport. Great choice for an nyc hotel.
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This guest did not leave a comment.
"Short NYC getaway"
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"DoubleTree - super nice for price"
Wife and I stayed for a weekend trip to NYC. In more of a business neighborhood, so quieter streets on weekends, yet still SUPER convenient to multiple subway lines to get uptown for whatever takes you to NYC. Also walking distance to Battery Park and Brooklyn Bridge. Hotel was excellent, very clean, and well kept. Staff was friendly. Overall I was […] very impressed! Read more
"DoubleTree-financial district"
Good weekend rate. Clean, nice room (not large, but adequate). Good buffet breakfast. Good location (close to public transportation).
"Far from theater but worth the trip!"
We wanted to stay somewhere away from the hustle and bustle and this fit the bill. We had a hard time after the show getting a taxi to take us back but other than that, we loved the hotel location! The rooms were a bit on the small side but had everything we needed for our overnight stay and the bed was truly comfortable. The staff was very helpful […] and we definitely felt like we were staying in an upscale hotel. Read more
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This guest did not leave a comment.
HOTEL WAS GREAT ,BUT THE STREET NOISE KEPT ME UP.I AM FROM NYC AND WORKED IN THE WALL ST. AREA ,SO ONE WOULD THINK I WOULD BE USED TO IT.TRUST ME THE STREET NOISE WAS LOUD AND I WAS ON THE SIXTH FLOOR.THE NARROW STREET MAGNIFIES THE NOISE.THE HOTEL WAS EXCELLENT OTHERWISE
"DoubleTree in Financial District - NYC"
The service was absolutely horrendous and the front desk staff was completely unaccomodating.
"Clean, modern hotel with handy business center"
Excellent value. Very pleased.
"Good hotel in Wall Street area; small rooms."
This is a modern, good quality hotel in the Wall Street area, which means that much of New York's non-financial life is farther uptown. Hotel staff were very accommodating. Lots of nearby subway stops.
"Double Tree on Stone St - great hotel, poor area"
My girlfriend and I stayed at the Double Tree (in another location) the last time we went to NY and loved it; so staying there again was a no brainer. Cons: The room was smaller than what we would have liked* (especially incomparison to our last visit) and we had a tuff time operating what should have been a simple thermostat. The area wasn't the best […] for late night and late late night dinning; These were the only real or major cons. Pros: We LOVED the bed + pillows, LOVED the bathroom sink and shower (best hotel shower EVER; room 2807), as well as the lighting. We stayed up high on the 28th floor; the elevators moved swiftly and seamlessly in either direction. *Note: There is a possibility that the room we stayed in was meant for just one person; business travel style. For some reason, we were almost charged an additional $45 "Extra Person Fee" when making our reservation for a 2 guest, 1 room stay. I called Hotels.com and complained since the site clearly said that the fee was typically added when guests exceeded 2. If that just confused you, then that's the reason why I called before making the reservation. Hotels.com didn't quite understand why that was the case, but went ahead and placed the reservation for us over the phone minus the $45 fee. Great hotel, freindly service, and a nice area for just a casual walk or bite to eat during the regular work week, not as much over the weekend. Read more
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