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Villa del Palmar Cancun Luxury Beach Resort & Spa

4.5 star property
Beachfront resort in Punta Sam with spa and beach bar

Choose dates to view prices

Perched on Cancun’s white sand beach, Villa del Palmar Cancun Luxury Beach Resort & Spa is your haven for sun-kissed relaxation. Indulge in spa treatments like manicures and reflexology, or enjoy breakfast at one of the 6 restaurants. With a grocery store on site, poolside bars to unwind by the 5 outdoor pools and kids' play area nearby.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Airport transfer
  • Bar
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 5 bars/lounges
  • Full-service spa
  • 5 outdoor pools and 4 hot tubs
  • Breakfast available
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers

Feel at home (6)

  • Free cribs/infant beds
  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
$158 nightly
The total price is $190
Dec 3 - Dec 4
Total with taxes and fees

Why we love this property

Beach bliss
The white sand beach adorns this waterfront resort. Beach yoga and volleyball await, along with kayaking, loungers, and a serene beach bar.
Spa paradise
Beachside massages and body treatments await at the full-service spa. Unwind in hot tubs, a sauna, and a steam room after beach yoga.
Beachfront luxury retreat
This resort dazzles with ocean-view dining and curated decor. Guests relax in beautiful gardens while enjoying direct beach access and waterfront vistas.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Ocean View 1 King Bed

Deluxe Ocean View 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Deluxe Ocean View 1 King Bed

8.6 out of 10
Excellent
(16 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Ocean View

Premium bedding, down comforters, minibar, in-room safe

One Bedroom Ocean View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 1152 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite Ocean View

View from room

Two Bedroom Suite Ocean View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 1690 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe 1 King Bed

8.4 out of 10
Very good
(22 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom

Premium bedding, down comforters, minibar, in-room safe

One Bedroom

8.0 out of 10
Very good
(4 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 1152 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom

Premium bedding, down comforters, minibar, in-room safe

Two Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 1687 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Ocean Front

Two Bedroom Ocean Front | Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Ocean Front

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 2723 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Loft

Two Bedroom Loft | Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Loft

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 2210 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse

Two Bedroom Penthouse | Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Penthouse

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 3315 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Ocean Front

Three Bedroom Ocean Front | Premium bedding, down comforters, minibar, in-room safe

Three Bedroom Ocean Front

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 4628 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Three Bedroom Loft

Three Bedroom Loft | Premium bedding, down comforters, minibar, in-room safe

Three Bedroom Loft

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 3500 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Deluxe 2 Queen Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe 2 Queen Beds

7.0 out of 10
Good
(7 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Ocean View 2 Queen Beds

Deluxe Ocean View 2 Queen Beds | View from room

Deluxe Ocean View 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Free Upgrade Garza Blanca

Premium bedding, down comforters, minibar, in-room safe

Free Upgrade Garza Blanca

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property
Emporio Cancun Optional All Inclusive
  • Pool
  • Spa
  • Free parking
  • Internet access
8.0 out of 10, Very Good, 2,085 reviews
$161 nightly
The price is $199
Dec 3 - Dec 4
Total with taxes and fees
Emporio Cancun Optional All Inclusive
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About the neighborhood

Map
Carretera Punta Sam Km. 5.2, Mz9 SMZ2 Lote 3, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Ferry Terminal - 13 min walk - 1.1 km
  • Punta Sam Beach - 13 min walk - 1.1 km
  • Mujeres Beach - 3 min drive - 1.8 km
  • Playa Mujeres Golf Club - 4 min drive - 3.9 km
  • North Beach - 44 min drive - 8.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive
  • Airport drop-off service

Restaurants

  • ‪The Deli - ‬6 min walk
  • ‪Restaurant Flamingos - ‬20 min walk
  • ‪The Rooftop - ‬2 min walk
  • ‪caprichos villa del palmar - ‬9 min walk
  • ‪Don Fernando Lobby Bar - ‬5 min drive

About this property

Villa del Palmar Cancun Luxury Beach Resort & Spa

At Villa del Palmar Cancun Luxury Beach Resort & Spa, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be within a 10-minute drive of Ultramar Ferry Puerto Juárez. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Serving international cuisine and offering ocean views, La Casona is one of 6 restaurants and 5 bars/lounges. Other highlights at this luxurious resort include a free kid's club, a beach bar, and a fitness center. Fellow travelers say great things about the helpful staff.

All inclusive

All-inclusive room rates at Villa del Palmar Cancun Luxury Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service

At a glance

DONE

Hotel size

    • 415 units
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Supervised childcare*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms (2-device limit)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport drop off on request(available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 6 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store
  • Children's games
  • Toys
  • Lifeguard on site

What to do

  • On the beach
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Shopping
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 2010
  • ATM/banking
  • Garden
  • Terrace
  • Communal living room
  • Fitness center
  • Adjacent to a golf course
  • 5 outdoor pools
  • Arcade/game room
  • Full-service spa
  • 4 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (2-device limit)
  • Phone

Food and drink

  • Toaster oven
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided

Special features

Spa

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Casona - Overlooking the ocean, this steakhouse specializes in international cuisine. Guests can enjoy drinks at the bar.
Zama - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Legend - This sports bar specializes in Japanese cuisine and serves dinner only. Open daily.
Davinos - This restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.
Caprichos - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 40 for adults and USD 20 for children
  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle. Maximum occupancy 4
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.

Also known as

Cancun Palmar
Palmar Cancun
Palmar Resort Cancun
Villa del Palmar Cancun Beach
Villa del Palmar Cancun Beach Playa Mujeres
Villa del Palmar Cancun Beach Resort
Villa del Palmar Cancun Beach Resort Playa Mujeres
Villa Palmar
Villa Palmar Cancun
Villa Palmar Resort Cancun
Villa Palmar Cancun Luxury Beach Resort Playa Mujeres
Villa Palmar Cancun Luxury Beach Playa Mujeres
Villa Palmar Cancun Luxury Beach
Villa Palmar Cancun Luxury Beach Resort
Villa del Palmar Cancun Beach Resort Spa

Frequently asked questions

Does Villa del Palmar Cancun Luxury Beach Resort & Spa offer free cancellation for a full refund?

Yes, Villa del Palmar Cancun Luxury Beach Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Villa del Palmar Cancun Luxury Beach Resort & Spa?

Yes, there are 5 outdoor pools and a children's pool.

Are pets allowed at Villa del Palmar Cancun Luxury Beach Resort & Spa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Villa del Palmar Cancun Luxury Beach Resort & Spa?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Villa del Palmar Cancun Luxury Beach Resort & Spa?

Yes, a shuttle from the hotel to the airport is available. The charge is USD 50 per vehicle.

What are the check-in and check-out times at Villa del Palmar Cancun Luxury Beach Resort & Spa?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Villa del Palmar Cancun Luxury Beach Resort & Spa?

No, this resort doesn't have a casino, but PlayCity Casino (11-min drive) and Royal Yak Casino and Sports Book (12-min drive) are both nearby.

What is there to do at Villa del Palmar Cancun Luxury Beach Resort & Spa and nearby?

Have fun with onsite activities like kayaking, volleyball, and beach yoga. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 4 hot tubs. Villa del Palmar Cancun Luxury Beach Resort & Spa also has 5 outdoor pools, 5 bars, and a sauna, as well as a steam room, an arcade, and a garden.

Are there restaurants at or near Villa del Palmar Cancun Luxury Beach Resort & Spa?

Yes, there are 6 onsite restaurants, featuring international cuisine and ocean views.

Does Villa del Palmar Cancun Luxury Beach Resort & Spa have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Villa del Palmar Cancun Luxury Beach Resort & Spa like?

Villa del Palmar Cancun Luxury Beach Resort & Spa is located on the waterfront, a short 10-minute walk from Punta Sam Ferry Terminal and 10 minutes' walk from Punta Sam Beach.

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Villa del Palmar Cancun Luxury Beach Resort & Spa Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Beach
Restaurant
Family friendly
Children
Recreation
Booking
View

What guests liked

  • The beach was clean, pristine, and beautiful with plenty of chairs, umbrellas, and activities available. (24 reviews)
  • The property features multiple pools, including a heated kids' pool, and offers a pleasant pool experience for guests. (18 reviews)
  • The spa was a great addition to the trip and was described as absolutely amazing and enjoyable. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Wondeful Hotel Stay

The ocean view was perfect. Since the hotel has auto black out drapes you can lean over press the button when you wake up and look at the beautiful ocean. The spa was incredible. Expensive but worth it.
KIM, 12-night trip

10/10 Exceptional

Comfortable beds, the food was really good
MEDHAT, 3-night trip

10/10 Exceptional

Great stay
Renajae, 3-night trip

10/10 Exceptional

Everything was a 10. Property, room and staff were great.
sabrina, 4-night trip

10/10 Exceptional

Excellent service and beautiful hotel!!
Victor, 3-night trip

10/10 Exceptional

Very friendly staff. Very clean. Enjoyed the week stay with family.
arundhati, 7-night trip

10/10 Exceptional

I love love this Resort !!!!!

It’s definitely our favorite Resort . We live here in Mexico .. and it’s by far one of the best!I love the Spa! I love the restaurants I love the rooms! I come here to ReLAx! Unwind! And eat! If you haven’t stayed here … you definitely need to put it on your Bucket List!
Leslie, 1-night trip

10/10 Exceptional

Our stay was great!
Nayelli, 5-night trip

10/10 Exceptional

The best of the best

Absolutely perfect ! We love coming here !! We line in isla Mujeres but we come here to take a mini vacation away from home! Love the rooms ! Love the bathtub and all the restaurant choices!! Thank you!
Alberto Garcia is amazing and my margarita was one of the best I’ve had! 🎉Carlos was so attentive and so kind! Lots of personality here!
Leslie, 2-night trip

10/10 Exceptional

I love this hotel, will definitely stay here again.
Laura, 1-night trip

10/10 Exceptional

Fantastic resort! Very kid friendly our butlers Arad and Rafael were amazing!
Jordan, 3-night trip

6/10 Good

I made again, the typical mistake of accepting a mediocre breakfast for listening to a "membership" presentation. Despite telling them we are going to say no to any offer, they said it didn't matter, etc. Well, at the last moment, the inevitable hard faces were shown by the sales team, specially a not very nice supervisor who was impolite. What a bad experience! Because of him I will never return nor recommend any of my relatives or friends to go there. He won! :)
Carlos, 3-night trip

8/10 Very good

The property is beautiful
Patricia, 4-night trip

10/10 Exceptional

Our stay was perfect for my family very safe, clean, and comfortable. The beds were spotless and cozy, and the staff was exceptionally well-trained, caring, and friendly. Overall, both my family and friends were very happy with the experience. I’ll definitely continue to recommend this hotel to everyone I know.
Ameleset, 7-night trip

10/10 Exceptional

The place and staff were super friendly. The SPA was a great add to our trip!
Sean, 4-night trip

10/10 Exceptional

It was happy with the stay. It was all inclusive but it felt like I was stulll paying for food and little things. Good experience overall though.
Shawn, 6-night trip

10/10 Exceptional

The staff were the best part. Don’t get me wrong of course, the site is amazing, the beach was amazing, but the staff were just top of the line. They were kind, attentive, perceptive, and fun!
Abigail, 5-night trip

10/10 Exceptional

We enjoyed the daily treats and drinks, the fresh towels and clean room that was done daily. We loved the pools and proximity tot he beach, the hammock on our balcony, the beautiful balcony table to watch the sun rise every morning, the view, the exotic feel with all the fauna. I also loved the automatic curtains. The staff was great as well as the food. Veronica was a gem.We loved our trip!
Melody Lee, 4-night trip

4/10 Fair

Staff is not that friendly too many bugs and room service is soo good. Food is not good
Sridhar, 4-night trip

10/10 Exceptional

I loved the staff, the room, amenities. Everything was amazing.
Laura, 3-night trip

10/10 Exceptional

Our first family trip and we couldn't have picked a better place to stay. Will definitely be returning again. Everyone was so nice there. Food was amazing. Staff is excellent!!!
Brad, 5-night trip

10/10 Exceptional

The staff was great and the number of pools made it never feel crowded
Michael, 7-night trip

10/10 Exceptional

Beautiful
KRISTINE, 7-night trip

10/10 Exceptional

From check-in to check-out the entire experience with this hotel was excellent. We traveled with our kids so we had 3 rooms. 2 of the rooms were upgraded to suites free of charge and they made a point to put all of us on the same floor close to each other without us even asking. The food was delicious with multiple dining options. The only complaint we have is that the dinner buffet was closed 3 nights in a row but we were able to get into the other restaurants without any problems. The rooms were very comfortable and the staff very friendly.
Madelyn, 6-night trip

10/10 Exceptional

The resort was clean - from the rooms to the pool and beach ! The food was good , it just took a while to figure out what worked well for us. The breakfast was 10/10 , sooo many options & kid approved. It was noted to us that we came during a less crowded tourist time (mid August) so just a small tip. This is a more secluded hotel - not in Hotel Zone but you can take taxis around Cancun. If you’re looking for partying this may not be the right fit for you. This is a place to unwind, be with family & friends. We will DEFINITELY be coming back !
Veronica, 2-night trip