Book online or call 800-246-8357 This call is free. 24 hours a day; 7 days a week.
Book online or call
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
"Beautiful view of Uptown & close to I-40"Reviewed by a Hotels.com guest on Feb 26, 2013
I always get great service here! I've stayed a little bit of every where in ABQ, and this will always be my favorite.
Reviewed by a Hotels.com guest on Feb 26, 2013
This guest did not leave a comment.
"Overnight Stay"Reviewed by a Hotels.com guest on Feb 26, 2013
Hotel was a great. Mu8ch better than expected. WOuld definately stay again. Perfect for a several day stay.
"Nice Hotel but many issues encountered"
The overall hotel was very nice and at a great price. The room attendants were SUPER nice and friendly...but that's where the positive ends. I booked my hotel for 2 nights but decided to stay a extra night the day prior. The check in desk confirmed I was all set up for the same room for 3 nights. I had to go back each day and have my card re-programmed […] just to get in the room. This after 3 long days of being out and about taking in the city...frustrating! Sooo I decided I needed some relaxation and the huge hot tub was calling my name...but come to find out it was on the fritz and only got up to mid 70's temperature wise. Really...ugh?! So I put in a good workout only to find out there were NO towels in the weightroom...nice weightroom, but NO towels...geez. I wanted to finally get some good rest but come to find out the walls of the hotel were paper thin...had a noisy room 2 nights in a row and took awhile for the hotel to address or so it seemed. To note, I could hear when the front desk called the room...that's how thin the walls were at the hotel. As nice as the hotel was you would think the rooms would be sound proof. BIG DISAPPOINTMENT! Ohhh, the first afternoon we ate at TIWA...nice atmosphere but the service was SUPER slow and I don't like when people make the excuse by saying, "I'm New". That's a big negative when dealing with customers front line. Overall the hotel was VERY nice BUT the issues I encountered made my stay very non-enjoyable. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hard Rock in Albuquerque"
I did not like the 3rd floor due to no view other than a roof below. There is very poor reception for radios and cellphones.Genuine Expedia guest review
"great stay"
Great place to spend time with my wife, strongly recommendedGenuine Hotels.com guest review
thehotel was very clean and the casino was just like vegas. many restraurants to choose from.Genuine Hotels.com guest review
"Great place to stay and play"
We were just looking for a place to stay overnight during our trip. We were pleasantly suprised. This hotel / casino is grander than any other we have stayed at outside Vegas. Beautiful rooms, well run, clean casino and restaurants. The only improvement that we would have liked is an in-room coffee maker.Genuine Expedia guest review
"Great weekend getaway"
The food is amazing. The spa was fantastic! The staff was very friendly and helpful. My husband and I stayed for a weekend and we plan on coming back!Genuine Expedia guest review
"Little out of the way"
The hotel was ok, my expections were high and was a little disappointed but for the price it was ok. I booked a suite it was only 1 room, furniture was worn but the bed linens were clean, it was on the second floor no view, looking at a roof top and the hallway smelled of cigarette smoke. It was only 1 night would not have wanted to stay any longer […] . Read moreGenuine Hotels.com guest review
"Good Overall Hotel & restaurants"
Love the Embers Restaurant, hope the next time it will be nice enough to sit outside.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Too much money for the quality"
A stay here is way overpriced. The furniture in the room seemed to be inexpensive and worn. What could have been a 4 star hotel is more like a 3 star motel.Genuine Hotels.com guest review
"Hard rock cafe"
It was great to staying there. Staff were great and room was niceGenuine Expedia guest review
Can't believe a Hard Rock Hotel doesn't hane A Hard Rock Cafe!Genuine Hotels.com guest review
"i would recommend the HR to friends"
we assumed refrigerator and coffee pots were standard in all rooms,Genuine Expedia guest review
"Needs more ammenities, but great otherwise!"
Great room, awesome pool and hot tub. Very clean and inviting. The TV had only very few chanels though... no DirecTV, Comcast, etc., and there was no coffee maker.. we expected a little more ammenity-wise from this high-scale hotel. The front desk staff was also slightly more rude than we would have expected. Other than these small issues, great hotel […] and great stay. Read moreGenuine Expedia guest review
"Getaway from everything"
This location is very nice if you want to get away from everything. A good price for good food, entertainment and a nice room. Close to the golf course.Genuine Hotels.com guest review
"Not a 5 star."
The decor was nice but room could have been a little cleaner. Easy check in and out. Nice that valet was included in room price. Must go to casino and get players card. We played all evening on the free play you get for signing up.Genuine Expedia guest review
"Great Hotel!"
Great great place. As a Rock fun Hard Rock cafe is a lot of fun so an Hard Rock Hotel is just the best. Not disappointing at all. The only thing is we just wanted some hard rock burger and mac and cheese and the restaurantes didn't have it...Genuine Expedia guest review
"3am fire drill"
3am fire drill was very inconvenient and resulted in loss of sleepGenuine Expedia guest review
"Great except for evacuation and traffic"
We had to evacuate hotel at 3 am for emergency evacuation. It was scary and ruined our peaceful night sleep. I am glad it was not major emergency but a great inconvenience. Thank goodness we were near stair exit but difficult descending 5 flights for those in poor health. We wish there was shuttle to pavilion for concert traffic out of concert was one […] hour wait back to hotel by car. Shuttles desperately needed. Read moreGenuine Expedia guest review
Hotel staff and ammenities at the Hard Rock hotel are horrible! Instead of feeling like I was made feel welcome, the Hard Rock made you feel like they were doing you a favor being there! How sad to see a place that has good roots around the country and the one we have here is down right embarrassing! I will never stay there again!Genuine Hotels.com guest review
"Great"
Great hotel. Casino within walking distance and restaurants everywhere.Genuine Expedia guest review
It's a nice clean hotel. The front desk employees were not very friendly. Can't say both of them it was this older white lady that came across very snobby and answered your questions in a rude way. The Deep fried fish at the restaurant down stairs was awful. Did not taste like fish what so ever. The worst fish I have ever tasted. They took it back and […] we ordered something else, but didn't even discount for the inconvience. Everyone in our party had finished eating by the time our other order came out. The employees need a customer service call. Read moreGenuine Hotels.com guest review
"Go for the Show, Don't Stay for the Food"
The staff for the most part were extremly friendly and willing to go out of their way for you. The tub was amazing. The room only had the basic cleaning done. The sufaces were covered in dust & the bath door was splattered from past showers. For as much as they spent on the layout and memorabilia ,it was disappointing. Sadly the worst of all was the […] food. I think i lost weight & i did'nt want to.... The only thing that made the stay worth it was the rock concert they had playing at the hotel Showroom. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
excellent the only low point at check in the wait was way way too longGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great hotel. Worth the stay"
We spent 2 nights at this hotel. The hotel is neither small nor big, just the right size. The hotel lobby is very nice, and the hotel surroundings, landscaping, and such are very nice. The room was a good size, nice, clean, the bed was comfortable, and the bathroom was nice. The bars and restaurants were great. Really good food and very cheap. We ate […] at the 505 bar/restaurant with friends. 6 of us had dinner (no drinks), for $92 - very good food. The pool area is small, but very nice and well maintained. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Would not stay here again."
Overpriced. The staff seemed to care little about the customer. Nothing was open when we returned at 11pm from a concert. Not very hard rock at all. There was no coffee maker in the room and the wifi was spotty at best. The walls are paper thin so you can hear everything. I will never stay here ever again.Genuine Hotels.com guest review
"Great hotel for family and couples!"
I would recommend to anyone who is on the fence about this one. The pool was awesome!Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Very nice experience, enjoyed the time at your hotel/Genuine Hotels.com guest review
"Great Place to stay but not near anything else"
I liked the hotel but it is not a typical hard rock hotel in the Vegas sense. I felt like it could have been a bit more rock n roll than just the stuff on the walls. I would have really liked great music pumping through out the casino at night given that the booze stopped flowing as of 12pm on Sunday night and I had just come in from a concert. One […] other item to note is that if you are going to catch a show at the Pavilion you need to know that the venue is not anywhere remotely close to the Hard Rock Hotel. The staff was nice and the room was nice as well. Read moreGenuine Hotels.com guest review
"Great place if the walls weren't so thin!"
The location was nice. Close to the freeway, you could be anywhere in ABQ in 15 minutes. The hotel was nice. Great decor and beautiful spa! My only complaint: The walls were so thin you could hear everything from the adjoining rooms, it didn't help that one of them had a pair of yapping dogs! For the price I would stay elsewhere next time.Genuine Hotels.com guest review
"Good hotel"
This guest did not leave a comment.Genuine Hotels.com guest review
Very comfortable just wish I had a longer stay! Defenatly be back!Genuine Hotels.com guest review
"Great Hotel for a weekend getaway"
Very clean rooms. Hotel staff were very nice and helpful. Loved everyone's attitude that worked in the hotel and casino.Genuine Expedia guest review
"Fun place to stay"
It was great loved the balcony and spaciousness of the room and bathroomGenuine Hotels.com guest review
"Very nice for a short stay"
The hotel and the staff were very helpful, except for one person. Anita at the front desk did not have the best personality. It seemed that everything was very difficult for her to do. Even though we had reservations and our room was prepaid months in advance, she said she could not guarantee a room because they were "Sold Out"?? We eventually got a […] room but, we dealt with another front desk clerk. The other issue is the lack of alcohol consumption in the casino. This is the first time that I enter a casino and CANNOT consume alcohol on the casino floor. You have to remain within the confines of the bar to have alcohol and cannot leave until you are finish. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Beautiful!"
nice getaway! beautiful rooms! with a slice of Vegas (casino)! only thing is that you can't drink (alcoholic beverages) on the gaming floor, which was okay for me since i don't really drink or gamble much. lol, but for others i can imagine that's a downer. also not much that's close by, but the hotel has some nice amenities. :)Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Albuquerque Hard Rock"
Beautiful resort! Hotel rooms are some of the best I have ever seen, and the grounds and resort itself are so meticulously kept and such a beautiful place! Rooms are big, very modern, and extremely clean! A little out of the way from the Albuquerque city, so not close to anything else. Would like to see some more shopping amenities on property as it […] is a ways off the beaten path. If you had car, no biggie, but if just from airport to hotel, you feel kind of stuck there. Can't walk on main road as it is a highway (no sidewalks) and there really isn't anywhere to walk to. The resort is so nice, it makes up for the inconvenience of location. Amenities are top notch and it was a very pleasurable stay. Casino on property was very clean as well. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Overall Experience"
Only stayed 1 night but the hotel was clean. Did not use the pool. Buffet was just okay.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Amazing Beds!!"
Some of the best beds!!! I always love staying here for their comfortable beds....Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
