Score breakdown (from 5 reviews)
The following English reviews were posted by hotels.com guests from other countries:
our 3 bedroom apartment was very roomy and had all the necessary items for a homely stay. We travelled with family so the extra bathroom was great. View overlooking the marina was lovely and apartments are not far from the small town of Avoca Beach
Genuine Hotels.com guest review
Stayed here for 3 days and found it a great location with an equally great view of the waterway and parkland. Very relaxing place to say. Didn't use all facilities such as pool sauna etc.
Genuine Expedia guest review
I really enjoyed our stay at Avoca Palms Resort. The units were fully equipped with everything that our family needed including Wii and board games (lovely touch). Tyne kitchen was excellent and it was great that they supplied dishing washing liquid, powder and even washing powder. My only critisism would be that our bed was very hard and so I did not have a good nights sleep.
The pool and games rooms were fantastic and BBQ area was just fabulous for cooking dinner as it was near to the games room and the pool so we were able to watch the kids whilst cooking.
Would definatlely recommend Avoca Palms to family and friends.
Genuine Expedia guest review
The accommodation is in the form of an independant unit...not a hotel with formal reception area etc. The 2nd bedroom with 2 single beds were positioned end to end as apposed to being adjacent to each other. Perhaps a good fault if sleeping 2 children in the room in that it would help keep the children appart from each other.
Genuine Expedia guest review
We stayed here with a group of friends for a weekend away. The hotel was great - right near to the beach and restaurants. The apartment we stayed in (a 2 bedroom standard) was great - very spacious, clean and had all of the facilities that you could want. The pool area was also lovely. This hotel is great for groups and families.
Genuine Expedia guest review
TripAdvisor reviews for Avoca Palms Resort Apartments
Overall rating:TripAdvisor Traveller Rating: 4Based on 61 traveler reviews
Most recent traveler reviews:
We stayed at this 4 and a half star apartment, we stayed for 2 nights and had no service to the room for both days the rooms were run down and the pictures on the website are completely different to what we got, we had a family of 3 but this place is not very family friendly to access
We traveled with 2 groups and the second group was overcharged $240, at check out if u leave a light on or rubbish in the bin they will change you $$$$
We searched the Internet and read some of the reviews we settled on Avoca Palms. The bonus was that the price was very reasonable and we stopped here for 11 days.
The location is quite good being quiet but also close the reasonable services. The outlook from the unit we had was good and was north facing. Plenty of light and warmth came into the living area as well as the main bedroom.
The resort had good access, a heated pool and communal area that includes games and BBQ facility. Plenty of car parks as these apartments are also owner occupied.
Wifi is available but I was only able to get my windows laptop to connect and not smaller devices like phone and pads.
Overall a comfortable and relaxed place to stay . For the family it is definitely a venue to consider.
We have just returned from a 3 day stay at Avoca Palms Resort in a 3 Bedroom Oceanview Apartment.
Check-in/Check-out was a smooth, easy and efficient process with everything you needed to know explained in a clear and friendly manner. The Managers are an asset to this property.
The apartment was clean, well furnished and well stocked with anything and everything that you could require in a self contained apartment. The compendium was a great addition with brochures to local attractions and takeaway menus on hand.
Parking facilities were ample and close by to each apartment but we loved the fact that you didn't require your car for the weekend as everything you could require is a 2 minute walk from the apartment.
The facilities were well maintained and the heated pool was a welcome bonus.
We will be back!
So disappointed with this part of our stay in Australia, even though we were told check in would be 2-4pm we were left waiting in the rain for 25 mins before a guest saw us and rang the management on her phone for us...the excuse given was there was a phone number to ring if the office was shut...therefore presuming we all have Australian phones, we are from NZ so therefore didn't. We specifically chose this place to stay at as opposed to neighbouring Gosford for the view (of which we got a parking lot with wheely bins) and the free wifi (which we could only get if sat at the pool area)...however, the apartment was clean, parking secure and the highleght was the warm pool and spa...could do alot better though
We had a four bedroom apartment with 3 adults, 3 teenagers and a baby. The accommodation had something for everyone. Conveniently located, spacious, good facilities. The on site managers were very helpful and friendly. I'd definitely recommend to a family with school aged children.
The biggest negative for us was there are a lot of stairs and no real disabled access. This made it difficult with a toddler and pram, and my senior mum.
The small negatives..apartment a little tired and could do with a face lift, the room was a little understocked (not enough towels and we ran out of toilet paper and dishwashing liquid) but was remedied quickly, the cutlery was so cheap that it cheapened an otherwise well valued stay.
Just stayed in Avoca Palms Resort. This was the first time and it was lovely. Close to shops and beach, beautiful views and apartment and surrounds were nice and clean. The staff were really friendly and nothing was a problem. Would definitely recommend.
Stayed for a weeken in a lovely bright clean apartment. The apartments are very spacious, and ours had a big balcony with great views. The resort has nice BBQ facilities and heated pool which are well maintained. Close to beach/ restaurants but still quiet and peaceful. Secure parking was very convenient. The staff were friendly and welcoming- will definitely be back to stay again.
Just got back from another stay at Avoca Palms and had a great time. We go at this time every year. Apartment was lovely and clean and the views were amazing. Even managed a swim in the pool! We couldn't fault our stay at The Palms and will be back next year for sure.
Stayed 2 nights. Spacious apartment. Staff were great. Pool area clean and modern, enjoyable.Lovely bbq area. Secure parking which is a bonus. The only thing that let us down was the cleaning company that they use. Absolutely poor effort. Room filthy, food, toys, sand , dirt, papers under lounges, stains on carpets( looked like a crime scene ) .Sand on the lounges as well.
I hosed the balcony off as it was disgusting. This really brings the standard of this resort down.
I do hope that they change cleaning companies very soon. We did let them know as staff/owners were so lovely and they deserve to be told.
I would stay at this resort again though.
Great cafes outside resort and a BWS which is a bonus!!!!!!!
My sister and i arrived to find the one room that does not have air con did not have a working fan either, the windows didn't open so basically one sister got aircon the other a hot box. we were moving our parents into a nursing home after 35 years and all i wanted was a good night sleep, after being unprepared to move us to a suite that had a working fan they moved my bed into the lounge room, we were told rudely that we were not worth the effort to put into another room.
I was shocked at how rude they were, we were paying 550 for 2 nights, for what was very sub standard accommodation, the motel was pretty much empty but they wouldn't move us. We did not stay the second night as we hardly slept, and yet they refuse to refund for the day we didn't stay. I WOULD STAY CLEAR OF THIS PLACE, the staff is rude. the place is filthy, stuff is missing, so make sure you check so they don't blame you for stealing it. My mum who is a pensioner paid for my sister and i to stay, so she is out 550 as we ended up paying another 100 to stay another night somewhere else, which was fabulous. I WANT MY MUMS MONEY BACK AVOCA PALMS RESORT.
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