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Within easy reach of the beach, Umalas Hotel and Residence is in Kerobokan (Petitenget), close to Batu Belig Beach, Seminyak Square, and TAKSU Bali Gallery. Also nearby are Petitenget Temple and Berawa Beach.
Umalas Hotel and Residence has a full-service spa, an outdoor pool, and a spa tub. Complimentary wireless Internet access is available in public areas and an Internet point is located on site. Business amenities at this 4-star property include a business center, a meeting/conference room, and technology support staff. The hotel offers 2 restaurants along with 2 coffee shops/cafés and 2 bars/lounges. A complimentary breakfast is served each morning. The staff can provide concierge services, tour/ticket assistance, and wedding services. Additional amenities include a children's pool, a rooftop terrace, and spa services. For a surcharge, guests have access to a roundtrip airport shuttle (available on request). Onsite parking is complimentary. This is a smoke-free property.
Rooms feature balconies with pool views. The 102 air-conditioned guestrooms at Umalas Hotel and Residence include washers/dryers and minibars. Complimentary wireless high-speed Internet access is provided. Rooms are equipped with LCD TVs with satellite channels. All accommodations provide desks, safes, and phones. Guests share bathrooms and amenities include bathrobes, designer toiletries, and makeup/shaving mirrors. All units have kitchenettes with full-sized refrigerators/freezers, separate dining areas, coffee/tea makers, and cookware/dishes/utensils. Additional amenities include slippers and complimentary bottled water. In addition, amenities available on request include microwaves, in-room massages, and irons/ironing boards. Turndown service is offered nightly and housekeeping is available daily.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Umalas Wangi Spa has massage/treatment rooms and couples treatment room(s). Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna, a steam room, and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Legian is a notch off the pace of Kuta. Beachfront hotels, restaurants, shops, and nightlife are all part of the mix, along with locals, expats, and tourists who head to the beach to cool off, play sport, and relax. Seminyak further north, is the most upmarket of the west coast’s beaches and offers a relaxed world among rice paddies and sleepy beaches. Chic bars and restaurants are dotted throughout this neighbourhood.see all hotels in Kerobokan
I did not mind that this hotel was far away from everything, but I did mind the dingy towels, non functioning air conditioning (loud and not cooling), grouty bathroom, poor lighting, moldy walls, murky swimming pool and overall depressing lobby. Maybe once upon a time this was a 4 star hotel, but definitely is not now.Genuine Hotels.com guest review
"OK hotel but preferred something else"
We booked for Deluxe room but they upgraded us to 2 bedroom suite ( they locked one bedroom so we only can use the main bedroom ). The toilet kinda small and the tissue container falling apart and the housekeeping couldn't bothered to fix it. Internet service is terrible, unstable connection and each time only last for 3 hours. So after 3 hours we […] have to ask new password again and again. Location is far from eatery and shopping place. Breakfast just OK They gave us room near the lobby which is playing loud disco music from 3 pm to 5 pm rather slightly annoying to listened. Read moreGenuine Expedia guest review
"good service but bad smells"
They put a very strong deodorizer in the bathroom. The entire room smelled like it. It is so strong that the bathroom towels smell like them. The bathroom was also a bit worn down. Other than that, included breakfast was amazing, and service was good.Genuine Hotels.com guest review
This is a modern hotel. Staff are very friendly and helpful. Menu is varied from Western food to Asian food. Breakfast was excellent.Genuine Expedia guest review
"I WILL NEVER EVER STAY HERE AGAIN!!!!!"
I stayed in this hotel for 5 days the first day when I arrived they kept me waiting for more than an hour because they could not find my reservation, which I did through Expedia. The room I booked was no longer available so they said they were going to "upgrade" me to a two bed room lockoff. What they did not say is that I could only have acess to one […] of the rooms, they locked the other one. Cocktails ain't good at all, food is tasteless, pricey (compared to restaurants on the area) and takes ages for them to prepare it. Onmy 4rth day of stay we were running late for a tour, and I left one of the bathrobe on the bed when I came back they had cleaned the room and done the bed, not really well I must say (as when you walked around you could fill the dirt they left behind on the floor) , with the surprise they took the bathrobe away and did not replace it. Next morning when i was checking out they asked me to pay for the bathrobe!!!!!! Even after I explained what had happend they went to check at the cleaning lady history but she did not have any registry of the robe so they asked me to pay. Since I declined and I quote the guy the manager "since it was our staff mistake we will cover half of the robe price, so you only have to pay for half of the robe" In the end I had to pay as they dint want to refund my deposit until I payed for the robe. Read moreGenuine Expedia guest review
Response by Umalas Hotel and Residence Warmest Greetings from Umalas Hotel and Residence, Bali! Thank you for taking the time to review us on Expedia, outlining your comments. With regards to the delayed process during your check-in time, this was due to inaccuracy of the system which occurred during the check-in queue. Should an upgrade to the higher category with certain conditions were taken, a clear information would have been delivered to our guests accordingly. Outlining your comments on our food and beverages products, we have passed on your comments to the respective department to be reviewed as a constructive suggestion to more improve the quality of the menu. We have also passed on your comments regarding room’s cleanliness as well as the missing bathroom point to the respective department to be seriously investigated on how this had occurred during your stay. Kindest regards, Umalas Hotel and Residence Team
"Ok, but probably not again"
We stayed here for two nights on our first trip to Bali. The local area attraction guide was one of my major reasons for choosing the hotel but on our arrival we were sadly informed that we were a long way from ANYTHING so had to get cab rides everywhere just to eat something not from the hotel. The rooms aren't bad and are quite new, but the bathroom […] is absolutely terrible, particularly the shower. We were shunted off in to the very worst position in the back of the hotel and were awoken each morning (6am!) to loud construction work happening. Also, we wanted to book somewhere with a buffet breakfast, which this hotel description says it has, but on arrival we were told there is no breakfast buffet as there weren't enough guests. I won't be back here in a hurry, the reception staff weren't too friendly and when I asked to move rooms to have a pool view away from the construction work I was told yes, and later no - no reason given - surprising when they'd just used the excuse that there were hardly any guests. The Internet is very dicey, so if you're choosing this hotel for a buffet breakfast and wireless Internet, I would go elsewhere - closer to Seminyak or Kuta. Read moreGenuine Hotels.com guest review
"Stuck at the back...."
Nice hotel, friendly staff but I was stuck in a room at the very back where the wifi was poor and the staff congregated in the mornings.. No real view. The hotel was not busy it would have been nice to be given a pool view room.Genuine Hotels.com guest review
"Relaxing & quiet resort hotel."
A lovely peaceful and quiet resort to stay in. Staff were all smiles and so pleasant to us during our 10 day stay. Any requests we had were responded to extremely promptly and the reception staff were great at helping out with all our queries about places to see and how to get there. The 4 of us had a wonderful time relaxing by the pool, drinking cocktails […] and dining in the rooftop restaurant. We utilised the massage services on offer and enjoyed such things as chocolate indulgence and indian head massages - some you can even have by the pool! The only downside was the wake up call we asked for on our last day - we asked to be called at 5.30 am but no call came! Luckily we woke up on time anyway, and didn't miss our plane home. Read moreGenuine Expedia guest review
Our room was very pokey and not well layed out at all. The bathroom was ridiculously small and the photos on the hotel website did not at all represent what the bathroom was really like. The shower head was a joke and shot water directly at you. No power points in the bathroom either making it very hard for my partner to shave! One of the elevators […] were broken so it was quite a walk to our room. And the service was pretty average. The location was fairly out of the way, and you couldn't just walk out onto the street to get a taxi, we had to call one every time and wait about 10 minutes. At least the place was reasonably clean. We were very disappointed when we arrived, and although we made the most of it, we certainly wouldn't stay here again or recommend the accommodation to anyone else. Read moreGenuine Expedia guest review
"Toilets can be improved"
Overall stay was great...butt he conditions of the toilets need to be improved. The bathrooms are always choked and the water not flowing through. The rooms were clean but the bathrooms were quite disappointing. Also, the food at breakfast can be further improved though the service was great and staff always helpful. They also need to be trained on […] how to clean the tables properly as they were merely sweeping the remains of food on the table to the floor. It makes it unpleasant for the guesta who will be sitting there to have their breakfast. Read moreGenuine Hotels.com guest review
"Nice - but fair distance from the action"
As a family of 4, we found the superior room more than adequate. The room was kept clean and the staff were lovely. If grey towels, threadbare sheets (odd hole), only 1 pillow, blocked shower and noisy air-con are going to ruin your holiday, then pay extra and stay elsewhere. The breakfast buffet was basic, but adequate for us, as we always had eggs […] and toast. We look at hotel rooms as just somewhere to sleep, we were not too bothered by these things and thought the hotel was good value for money. If you want a very quiet stay, this is a good choice. There were times we felt we were the only guests there – the pool and restaurant were never crowded. It is also very quiet at night, with no traffic or street noise. The hotel is a fair distance from everything - we went into Kuta every day (it’s a 30-50 minute taxi trip each way). The hotel car to the airport is USD$20. There's little chance of flagging a taxi on the street, so ask reception to call you a Bluebird. The hotel shuttle (air-conditioned 7 seat car) will take you to either Bintang Supermarket or Seminyak Square, and you can negotiate pick-up from either of these. Directly across the road is a good laundry and the Kunara spa. There’s also a CircleK and Minimart. The kids were disappointed there were no other kids to play with. They missed the pool games and activities they’ve enjoyed in other hotels, as well games room amenities such as ping-pong, pool tables etc. Read moreGenuine Expedia guest review
"Umalas Residence Seminyak"
All the staff were extremely welcoming and always smiling and helpful . The room was very nice but it was the overall condition of the bathroom lowered the standard of the hotel . Shower and bathroom sink tapware were all looking very used and old eventhough it was a modern room . Grouting was seperating and the towels were all discoloured ,which made […] them look very tired and old ...but they were clean Breakfast was good but they didnt offer enough variety of fruit , no yoghurts and the sweet french pastries were always dry . The juices werent natural ... the orange juice tasted like gatorade ! There were no options to come back by shuttle . l thought that should have been provided Read moreGenuine Expedia guest review
We travelled with our 2yo and found the Umalas to be very accommodating. We stayed in a 2 bedroom, ground floor room. They fulfilled our requests for a ground floor room and provided a portacot at no extra charge. The cot was quite clean and I was happy to use it. The room had a small kitchen (full size fridge, stove, sink but no microwave) and a separate […] living area. Everything was great - very clean and comfortable. The bathroom was the only downside of the stay. It was clean, but old. It was fine, but didn't meet the standards of the rest of the room. The pool area was great, but not a lot of space around the pool to sit. It wasn't a problem for because there were never more than about 5 other people at the pool with us. The highlight was the rooftop restaurant. This is where we had breakfast daily, and also many dinners. The food was delicious, and I felt very confident letting my toddler eat there (we took packet food for him for day trips). The entire staff at Umalas we very friendly and helpful. We're would certainly recommend this hotel to other families travelling to Bali. Read moreGenuine Expedia guest review
We had a fantastic time at this hotel. Staff were ffiendly and couldn't do enough for you. Also it was in a great location away from the hustle and bustle of Kuta but just a short cab ride away.Genuine Expedia guest review
"Will be staying here again"
Great hotel for families service was friendly and spot on small hiccup at checkout tried charging us for mini bar when we bought our own stuff at shops just across the road was quickly resolved. Quiet location which was good for us. Breakfast menu could've incorporated a more typical western breakfast rather than spicy Balinese quiseneGenuine Expedia guest review
"Umalas January 2013"
the staff are very friendly and service is very timely. the laundry was done fast and the rooms were very clean.Genuine Expedia guest review
The staff were fantastic, but the hotel was very dated with really old towels. Loved the location, really out of the way and met lots of locals. The rooftop restaurant and pool were great. I would stay again.............Genuine Expedia guest review
All aspects of this hotel met and exeeded expectations Food - superb , restaurant and breakfast all good Staff friendly and attentive at all times Location was 2 mins Taxi from Seminyak centre - 5 mins from beach. Will definately stay again.Genuine Expedia guest review
"Overall is good, but location is poor"
The location is not so convenient. You need the staff to phone call a taxi. Once, it took more than 30mins for the taxi to comeGenuine Expedia guest review
"a little tired now"
Towels and sheets now getting old and are grey They need a bleach to bring them back Breakfast toaster was not working along with the bicyle in the gym Otherwise this is a value for money hotelGenuine Expedia guest review
"Bad hotel - Umalas - Not recommend"
This hotel is very isolated, not close to shops and restaurants. There is no kid swimming pool. Food is just ok. As it is a wet season, it is hard to borrow umbrella. I have asked an umbrella at the reception, lady doesn't want to give it to me, so I never ask them again. Facility in the room is not good, easy to get broken and if anything is broken, […] they will charge to the room. It happens to me with the shower head. When I had a shower, the shower head is suddenly broken, they charged 250rp (25 Australia dollars). This make me uncomfortable to use the facility in the room and hotel since then. There is a kitchen, but nothing for us to use for cooking. Overall I don't recommend you to stay at this hotel. It will make you upset and ruin your holiday. Read moreGenuine Expedia guest review
Certainly doesn't deserve a 4 star rating. It's advertising information is totally misleading, almost laughable, as it was nothing like it claimed to be. Very disappointing!Genuine Expedia guest review
"Excellent service! Great rates, good room"
Excellent rates, good room, wonderful service and pool is great. Downside is the location is inconvenient if you don't have a paid driver, toilets and towels are really old.Genuine Hotels.com guest review
"Get it a the right price and hire a scooter"
The hotel was nice but it did not compare favourably to the Haven in Seminyak because of the location and general ambience.Genuine Expedia guest review
"Very good hotel"
We loved the hotel, it was away from the hustle and bussle which after a day of shopping we loved. We went in off season so it was nice and quiet. Room service was good and they make lovely sate chicken. We stayed on the top floor and could watch the sun set each nightGenuine Expedia guest review
A welcome treat to arrive from any long flight journey. Surrounded by the few remaining and precious rice fields in Seminyak, the Umala's sits quietly on a cozy quiet road, yet close to the heart of shopping and beach. The newly opened spa just across the street offers great traditional massage and spa treatments. The food is very good so it is nice […] to have a lunch or dinner on the rooftop. The staff are all very friendly and more importantly, truly happy to help you with all your typical travel needs; computer, phone, transportation. The bed was probably the most comfortable 5 nights I've ever slept. Truly 5 star ! I would return to the Umala's again. Read moreGenuine Expedia guest review
"Close to the action but not too close"
Great hotel. I booked a single room but on arrival was informed the singles were all booked out and I got a free upgrade to a two bedroom apartment. (set a good impression from the beginning) The room had heaps of space and was immaculately clean. Bathroom was fantastic, I think I want to marry that shower :-D The staff were all spoke English very […] well and were very friendly and happy to help. Breakfasts were great, wide selection of food to try, and all very tasty. I did eat at the restaurant a few times, food was basic but still very nice. The hotel itself is out of the way a bit.This was my first stay in Bali and I got really turned around. I still couldn't tell tell you how far it was from the beach or the town centre. I mainly got about in Taxi's. Cost about AU$5 to get into town. At the end of the day this was a good thing, to be able to retire to a nice quiet hotel and not worry about noisy neighbours was a blessing. Pool was beautiful, only thing, the deck chairs were in the shade so sun baking was off the cards. Although you can catch plenty of rays at the rooftop restaurant, which has plenty of space to playback and relax The only drawback was the wifi service. I had to get passwords every time I wanted to log into the wifi which got a bit tiresome. (I later learned how to log out using my iphone, which may have assisted a great deal had I figured it out earlier) The service was painfully slow, although I was soon to learn that is the norm for Bali. Read moreGenuine Expedia guest review
"Well worth the cost"
Rates were very good. We were pleasantly surprised with the quality and service for the price. Would definately recommend.Genuine Hotels.com guest review
Enjoyable stay, Staff very polite and friendly. Very good service.Genuine Hotels.com guest review
"Location Not Recommended"
The hotel itself was OK. The room was big and clean. The staff were really friendly too. However, we did get accused of breaking a tap in the shower which was broken when we arrived. The hotel wanted to charge us to fix it and we had to fight a bit to convince them that it wasn't us who had damaged it. Also the bathroom really stunk like sewage and […] when we complained they just sprayed toilet spray around- the problem persisted during our whole stay. The location of the hotel was a long way from anything too. Read moreGenuine Hotels.com guest review
"GREAT stay at Umalas"
I stayed at Umalas residence with 5 friends (aged 22-26) for 9 nights. At first I was a little bit hesitant booking this hotel because it was not on the beach, but that ended up not being a problem at all! We had such an amazing stay at this hotel. Our villa was clean and spacious having 3 bedrooms two bathrooms a tv with many channels, fridge etc. […] Breakfast was included and absolutely delicious. It was a buffett with fruit, omelette station, pancakes and many Balinese dishes. There was always enough food and it was fresh. The staff were really helpful and even when we made a mess of the room or something went wrong they were happy to help and never made us feel like a bother. We took the free shuttle in the mornings to the market area and from there we could walk to the beach in about 15 minutes. We also hired scooters and took ourselves around bali. If I go to Bali again I will definitely stay at Umalas as it is so reasonably priced and really a great atmosphere. Read moreGenuine Expedia guest review
"Umalas Improvement Suggested!"
The Umalas need great improvements to make it attractive to customers. For the one the hotel is over-priced. The Suite that I stayed should be restructure to have a better toilet/shower. The living room is too large with a kitchen as the emphasis of the Umalas. The Toilet/shower is so inconvenient and small for any kind of suite. The walkway to the […] room entry needs improvements. The service and food selection and quality in the restaurant must be improved overall. Internet service is a joke. The location is not desirable. Read moreGenuine Hotels.com guest review
"A great place to stay for a family."
The service was excellent, the communication with the motel organising a collection from the airport, baby cot in the room and high chair. The shuttle was good and prompt but could run a few more times each day into Seminyak. The little shop, hairdresser , massage and warung were excellent. It was only a $3 taxi ride into Seminyak so it was close enough […] but far enough away to not have any shops or sellers driving you mad to buy. Also very quiet ant restful. The pool was excellent and so was breakfast each day. We will return again and again. Best value for money I have found in Bali. Read moreGenuine Expedia guest review
"Nice Hotel Warm Staff But Location is not great"
Apart from the towels which look old and very worn out, the hotel is very comfortable with very helpful and warm staff. Breakfast is good too if one does enjoy Indonesian food. The hotel is unfortunately not well located and one needs to call taxi in order to explore the city. But for the price, I would recommend staying in this hotel.Genuine Hotels.com guest review
"Uncomfortable beds, horrible internet"
Uncomfortable beds, uselessly slow and unstable internet, extra charges and questionable math when providing change made this an unpleasant stayGenuine Hotels.com guest review
"Horrible Stay @ Umalas"
I won't get into much detail, other than to say that we walked away from a 2-night prepaid stay after only one night. We so wanted to get away from this hotel experience that ditching our second night's charge was worth it. I should explain that staff was good and eager to help. Alas, they couldn't find me a single satisfactory room after 3 moves! […] We finally settled for a room that backs onto a cow-filled farm (no joke), and had 3 loud crickets inside that serenaded us all night. Sorry to say it, but we were so dissatisfied with the condition/ location of the hotel that we didn't even try to get a refund for the un-used night. P.S. WiFi was impossible to catch. They have it, but it's useless. Read moreGenuine Hotels.com guest review
Response by Umalas Hotel and Residence Thank you for taking the time to review us on Hotels.com. It was our great pleasure that you have chosen our modern suite living for your accommodation destination whilst in Bali. We do understand there would be some points that caused your stay unpleasant with us. However, any comments you have posted have been our constructive feedback and have been passed to our respective team who are always happy to receive such feedback which is useful to improve our quality of services and facilities. In regards to the internet connection, we are currently in a process to a new internet provider which will surely help us extend a faster connection than the previous connection. The process takes place within a week from this response is posted. Once again thank you very much for staying with us.
Staff were very friendly and curteous, food is quite good considering the price. Overall a pleasant stay. Thank you.Genuine Expedia guest review
I stayed at Umalas with 2 friends and we had an amazing time. Not only were we able to relax true tropical style with cocktails by their glamourous pool but the hotel staff were happy to help us out on our tourist ventures. The hotel staff provided their cars and a driver for full days of sightseeing at a very reasonable price. We were treated like […] close friends. The staff are incredible, the room was divine, the pool/spa/day spa/gym were all excellent. And the food and drinks were perfect! Location is quite central to Seminyak square without being admist the hustle and bustle of Kuta. We will definitely be back next year! Thank you! Read moreGenuine Hotels.com guest review
"Umalas hotel - worth the money"
Comfy, but luxurious. Friendly staff and the breakfast was good. Room/suite was spacious and clean. A peaceful place away from Kuta.Genuine Hotels.com guest review
"Major Generic Disappointment"
This hotel was totally not what we expected. If you are in the mood to stay in a hotel with no soul that has no character whatsoever then this is the hotel for you. It looks like a random suburban condo complex that could be found anywhere in North America. We had such a terrible room. Our "balcony" looked directly at a wall. No view of anything...not […] even the pool. And the bathroom had some kind of sewage problem. It smelled terrible. We were really sad as it was the beginning of our trip - when we asked to change rooms it was a big deal for the people at reception. Finally they showed us another room which we turned down as it smelled like a stale ash tray. The location isn't bad, you have to take a taxi to get to the main part of Seminyak and there is nothing of interest in the area. Again...this hotel is totally bland and boring. It's just generic and would only suit people who don't want to feel like they're in Bali. Also, I misplaced my bank card and had to make a 20 minute phone call to Australia to cancel it. I asked reception beforehand how much it would cost to connect me. When I got the bill it was over $30 Australian dollars. I told them the price I was originally quoted and they explained that the person who told me that had made a mistake...I was forced to pay it. Would not recommend. The pictures are deceiving. Not a pleasant stay... Read moreGenuine Hotels.com guest review
"Umalas - An oasis away from home."
To all the staff at Umalas thank you so much for a lovely stay, we booked at this hotel at very short notice as our previous hotel was more of a one star than the four star that was promise. What a pleasant surprise! From the start the staff at Umalas gave us a five star welcome. We extended our stay for the rest of the holiday and was everyday welcomed […] with the same warmth and professionalism, the two and three bedroom units are so spacy, modern, clean and comfortable. The food is highly recommended and we end up eating there most nights. The hotel provide a free shuttle to Kuta one way, have to be booked the previous day. Taxi fare in late morning was roughly 24 000IR to Seminyak. What a lovely surprise to get a full packed breakfast on the morning we flew out early to Perth. The staff are willing to go the extra mile and we and our teenager children enjoy your evening music. Thanks for a lovely stay. Read moreGenuine Hotels.com guest review
"you can get more for less money"
For the money you spend there you get more in other places. lots of staff but all they do is say hallo und thanks 10 times a dayGenuine Hotels.com guest review
"Give it a miss"
New Hotel but not great in amenities. 1. No Hot Spa 2 The Worst Asian Buffet I have ever had, 4 Hot boxes, no sweet danish pastries, watered down one choice fruit juice a day. No coffee unless they get it from the bar area. Lots of staff all not doing much. 3.Hotel meals awful. Taste like frozen meals heated up, price okay but out of a party of five […] 3 of us have been sick. 4 Hotel away from main hub of seminyak 5. Shuttle What Shuttle, the day we asked about it there was no driver 2 vans sitting in car park. 6. Room sterile, we stayed in 3 brm apt, ultra modern but impractical, no tea towel, wash cloth, detergent, saucepans, kitchen utensils only knives and forks. 7. Staff no English you have to ask things three times and then still cant get through. 8. Pool well maintained and grounds, a very clean place but nothing to do here at night. 9.Heaps of staff but no one comes near you at the pool to take drink orders, you have to go into bar and order thats after you ask them to come out and take your order. No Swim up bar 10. The only entertainment is a large screen with video hits at night, they would be better off getting rid of some of the staff that do nothing and book an entertainer. Spa treatement was good about 40 dollars Australian for 2.5 hours Room is big two bathrooms, lounge and dining and balcony which is hard to find but facilities not worth it. Disappointed with our choice, we booked it for 10 nights. Read moreGenuine Expedia guest review
"Good if you only want to party"
I wasn't impressed with this hotel. The 'down' escalator was broken (seemed for some weeks), reception insisted I have a print-out of my booking before check-in. This was difficult because I usually make my reservations as I'm travelling so I don't have access to a printer with my laptop. The use of the lifts wasn't explained to me so it took a good […] few minutes to work out that I needed to swipe my room key in the lift. The hotel was great if you only want to party because I came across only young drunken guests. Read moreGenuine Hotels.com guest review
Response by Umalas Hotel and Residence Dear Valued Reviewer, Warmest Greetings from Umalas Hotel and Residence, Bali! Thank you for taking the time to post a review at Hotels.com which is really appreciated. With regards to the hotel’s lifts, there has been a regular maintenance arranged to the facilities which will prevent them from any failures. The use of our hotel’s lifts is simply without requiring us to swipe our room keys. And as to the check-in procedure, our hotel requires guests’ confirmations to reconfirm all the details to reflect our system database. Alternatively, our Front Office team will be happy to reconfirm the details by earlier requesting your passports or other necessary information on your booking details during the check-in. Once again thank you very much for staying with us and we are looking forward to welcoming you back to Umalas Hotel and Residence in the near future
"Umalas Hotel in Bali"
This is hotel is highly recommended if you're looking for value for money. The hotel was priced significantly lower than most other hotels in this category but the standard of the room I stayed in, along with the hotel staff were definitely not compromised. The breakfast was decent a selection of both local and western food, and the hotel was kept in […] a very clean fashion throughout my stay. I would definitely come back!! Read moreGenuine Hotels.com guest review
A new hotel and already seeing signs of maintenance issues. Glass shower door scrapoing against tiles - if opened with force would quite possibly smash. Terrible Buffet breakfast - inedible, except for the eggs which are, like all Bali hotels, cooked to order. Biggest frustration was going to check in on a Sunday afternoon and waiting 1/2 an hour […] for our room because they reservations team was CLOSED. On top of that, they require you to pay a cash security deposit for the room (which is fair enough), but remmeber to ask for it back when you check out, as they certainly aren't forthcoming with it! Read moreGenuine Expedia guest review
"Will definitely return!!!"
`We stayed at Umalas Hotel & Residence for just one week at the end of our Bali trip. It was lovely and peaceful and the perfect place to chill out by the pool and was only 5 or 10 mins by car to the best restaurants in Seminyak. Taxi service was great and didnt have to wait long at all for a car. We did change rooms though after 3 nights as the one […] bedroom studio is rather small and dark and our family were coming out for the rest of the week so we moved up to a 3 bed penthouse which was great with the kids. Could do with more room for clothes though and more coathangers, only 1 provided so take your own. The staff were wonderful and remembered us by name from day one! The day our daughter arrived on her birthday, we had a small birthday party with cake and photos in the bistro outside and when we got to the penthouse there was another surprise cake in the fridge for her! They are very thoughtful and we would like to thank them so much.. This is a small hotel with a beautiful pool and lovely staff and I would recommend this for anyone wanting to chill and have a bit of piece and quiet or to explore the Seminyak area without being in the centre of it. Not really recommended for people with small children though. Enjoy! Read moreGenuine Expedia guest review
The room was really lovely and the hotel is delightful, you will need to arrange transport to get anywhere. However, compared to the crass noise in other resort hotels in the city, this place is a delight. Highly recommended.Genuine Hotels.com guest review
"Gem in Bali"
Lovely hotel... Nice, new, clean place. A little out of the way but nowhere a taxi can't take you. About 15 mins to Seminyak with Bali's traffic. Certainly a very nice place to stay. Great value too.Genuine Hotels.com guest review
"Umalas Hotel and Residence"
Opologies for the delay with this review but I would like it noted we thouroughly enjoyed our stay here, so much so we extended our stay by a couple of days, Staff were exerllent and nothing seamed to be too much trouble, food was great and although we only booked breakfast we found we ate a lot of our meals here as well. The 2 bedroom suite we had […] with our 6 year old twins was awsome. Although a little way from the real tourist centres this was no bother at all taxis are cheap, thought of hiring a car for our stay but it's more fun watching Bali, a car. A tour guide driver for an 11 hour island tour was around $NZ50. The only gripe I had was I'm 6'4" and the shower is set at 4'6" but heh when we go back we will defiately be checking if they have a vacancy. WELL DONE UMALAS Read moreGenuine Hotels.com guest review
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