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1 room, 2 adults
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2-21-10 Higashi Ueno, Taito-kuTokyoTokyo-to110-0015Japan, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.6 / 5Good

Score breakdown (from 248 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Breakfast
    Tasty breakfast
  • Comfort
    Uncomfortable
  • Room
    Room is not nice
  • Vibe
    Poor vibe
4.0 / 5Excellent
"Alright hotel with this price"
The hotel is not difficult to find, just need to cross the bridge to the other side of the road then is easy to locate. The few step of stairs is not good for heavy luggage, but friendly hotel staff will assist hotel guest to carry them. Internet wi-fi password change everyday is a bit of hassle, but after a few days of stay, they recycle password then no need to ask for new one anymore. The desk is really small and not enough space. The bed is quite comfortable as I like hard mattress. Bathroom is alright, sometimes has sewage smell, but hotel staff clean them everyday so should be alright. Overall alright experience with this price..
Genuine Expedia guest review
Other trip Oct 1, 2013
Cammy
HK
4.0 / 5Excellent
"Good location near Ueno"
The twin room was easily accommodating for two males. Except the bathroom was really tiny and took some strategic layout of body parts to ensure you fit on the toilet. Which btw was excellent. Warm seat, water spraying at everything. As for location, really close to Ueno Station, which is right next to the Zoo, a stack of museums, the Skyliner airport line, and also this area is quite authentic in that there are narrow roads, random little restaurants that disappear underground, and there is some fun shopping with people selling seafood, shoes, jewellery etc. I'd recommend this place.
Genuine Hotels.com guest review
5 night trip with friends Sep 7, 2013
A Traveler
AU
4.0 / 5Excellent
"Great staff, mediocre establishment"
I gave 4 out of 5 overall because this place was still great value for money, despite the issues i have with the hotel. Getting there is easy. If you're coming from Narita, you can get an express direct to Ueno station, and it's just 10 min walk from there. Staff were really good, and were a big reason i still rate this place highly. All i dealt with spoke good enough English to complete our interactions, and all were very friendly and courteous. The hotel itself is a little dated. My toilet bidet was broken (not really a big deal though), the window was rusted shut, and the air con wasn't very good at all. Smoke smell that others have mentioned was also noticeable, too. Place is comfy though, and for the price, and location, well worth it. Location is good (there's a good market, a zoo, lots of restaurants, and convenience stores everywhere) but be warned, certain parts of Ueno get very seedy after dark. Anyway, what's seedy in Japan is still ridiculously safe, so definitely look into this place if you're coming to Tokyo.
Genuine Hotels.com guest review
5 night trip Sep 7, 2013
Skropo
AU
4.0 / 5Excellent
"Great stay"
great location. really close to Ueno station, the mall, convenience store, and park. has two restaurants. Wish it had a laundry and kettle in the room though, but I enjoyed my two weeks here.
Genuine Expedia guest review
Other trip Aug 9, 2013
A Traveler
CA
3.0 / 5Good
"location, neighbourhood"
it's good, liked it. Room is small as expected, short fall is fridge is useless, couldn't keep things cool, wasted milk, no cold drinks possible. Wifi is reasonable. Ueno is a market area, groceries are easy to get, like it because it's down to earth local, not touristic
Genuine Hotels.com guest review
7 night trip Jul 19, 2013
A Traveler
AU
4.0 / 5Excellent
"Good cheap place for sleep"
No frill accommodation near Ueno station. Room was reasonable for price paid. Obviously there isn't a lot of room but that's to be expected. I stayed for 6 nights. Pro: location, customer service Con: my fridge didn't really work, no laundry service on site - the closest coin laundry was a 10 mins walk. Need better pillow.
Genuine Expedia guest review
Other trip Jul 1, 2013
Ken
AU
4.0 / 5Excellent
"Good hotel in a great location."
The Staff was very friendly and helpful, even though their English was limited. The hotel is looking a little tired, but the room was very clean, the bed was comfortable and all facilities worked nicely. The Wi-Fi was not consistent and weak at times. Changing the password everyday was a little annoying especially when you were given the wrong password (only happened once). :) I could not smell cigarette smoke in my room or hallway but when you got into the lift, that was a different matter. The room and bathroom is small but this is the standard for Japan at this price. The hotel is in a fantastic location, a 5 minute walk from Ueno station and subway and lots of eateries. However, it is in small lane and can be easily missed if you don't keep your eyes open. Get a good map and count the lanes carefully. Look for the Pronto restaurant on the corner, the hotel is next door. I would use this hotel again.
Genuine Expedia guest review
Other trip Jun 24, 2013
A Traveler
SG
5.0 / 5Outstanding
"Ueno Terminal Hotel"
Upon arrival, my room was being cleaned so I had to wait for 20mins although I was told 2hrs but je speeded it up for me and gave me some lotion packets as a gift. Lounge area is nice and there was a sushi restaurant at the basement. Hotel is small but staff service is very good and friendly. I didn't know Japan used only 2-pin plug so when I sought help, a very kind and helpful lady provided me with one, and she spoke Chinese too. Room is small but cozy with working airconditioning + heating system + fridge. They provide hair dryer but not water though. Toilet has all the necessary items. Everyday they will make up room when you are out even tidy your other things. Ueno station is located only 5mins walking distance and very convenient to go anywhere. Overall very good experience with the hotel and this was my first time in Japan. Would definitely go back there again! Thumbs up!
Genuine Expedia guest review
Other trip Jun 20, 2013
Candice
SG
4.0 / 5Excellent
"Ueno terminal hotel"
Hotel rooms in Tokyo or Japan for that matter aren't very big. So dont be suprised! The bed tends to be hard. Tiny washroom but there was a bathub, and plenty of hot water. I had trouble connecting to the internet from my room, but a laptop at the lobby is available with access to the internet. They have two restaurant attached to the building, one is western style with a pretty good pita pizza. The second is Japanese. The location is a short walk from the UENO train station (5 min walk). The staff were great. Japanese people are the most honest people you will ever meet in your life.
Genuine Expedia guest review
Other trip Jun 6, 2013
Seb
CA
3.0 / 5Good
"No guests allowed"
Pros: the hotel is in a quieter area. Close to Ueno Station, and the Skyliner station. Close to Ueno Park, and the museums. very cheap pricing for Tokyo. Cons: Tiny room. bathroom was so small I had to keep the door open to easily move around. there is a very strict no guest policy, so keep that in mind if you plan on bringing someone back. the staff pretty much barricaded the hallway when I attempted this. kind of far from Shinjuku, Ginza, Shibuya, Roppongi, and you have a 40 minute train ride to get there. No real night life unless if you enjoy pachinko.
Genuine Expedia guest review
Other trip May 11, 2013
A Traveler
CA
4.0 / 5Excellent
"Nice budget place to stay in Tokyo"
Convenient location, close to train station, shopping area, park. Friendly stuff, good onsite restaurant. Small room, but clean, good enough for busy travelers just for a good shower and sleep.
Genuine Expedia guest review
Other trip May 2, 2013
Jing
SG

The following reviews were posted by hotel guests from other countries:

3.0 / 5Good
"우에노터미널 호텔 후기"
호텔문이 흔히 보는, 닫히면서 자동으로 잠기는 문이 아니고 방음도 전혀 안되는 문이여서 당황스러웠습니다. 그점 말고는 위치가 아주 좋았어요. 역에서 정말 가깝습니다.
Genuine Hotels.com guest review
1 night trip Apr 8, 2016
A Traveler
KR
3.0 / 5Good
"담배냄새만 빼고 가격대비 좋은트윈룸"
로비1층에 흡연구역은 조금 충격.. 그나마 트윈으로 잡기에는 여기밖에없어서.. 담배냄새 심합니다.. 환기는 선택이 아닌 필수사항입니다.! TV는 카드를 구매해야지 볼 수 있었고.. 역이랑도 가까워서 우에노역, 그리고 야시장가기도 편하네요..!
Genuine Hotels.com guest review
1 night trip with friends Apr 3, 2016
SONGYI
KR
4.0 / 5Excellent
プロントさんが1階にありますが,趣きのある店舗です.朝ご飯,ゆっくり頂けて満足です.
Genuine Hotels.com guest review
1 night business trip Mar 30, 2016
A Traveler
JP
3.0 / 5Good
"最大的弱點是離地鐵稍遠了點"
離地鐵有一段路。可是其實有地鐵站到飯店的接駁車但從地鐵站,但每天早上都有從飯店去地鐵站的接駁車還不少班,其實還算ok。
Genuine Hotels.com guest review
1 night trip Mar 20, 2016
Sheng-Hui
TW
4.0 / 5Excellent
"移動に便利。"
ビジネスに最適。駅に近く、移動に便利。地下鉄やJRをうまく使えるので短時間で目的地へ移動できる。
Genuine Hotels.com guest review
2 night business trip Mar 11, 2016
A Traveler
JP
4.0 / 5Excellent
"まあまあ、かな〜。"
部屋は思ったより小さく風呂場もそれに見合った感じ。無線WiFiはWindowsの説明しかなく、Macintoshでの接続ができませんでした。掛け布団は薄く毛布なども置いてなかったので、暖房をかけるしかなく、ちょっと不憫でした。
Genuine Hotels.com guest review
1 night business trip Feb 13, 2016
A Traveler
JP
3.0 / 5Good
位置很棒,服務態度也不錯,但櫃檯英文不太好
Genuine Hotels.com guest review
1 night trip Jan 31, 2016
Chiahui
TW
4.0 / 5Excellent
"方便,很好!"
離車站和鬧區很近又很安靜,很好
Genuine Hotels.com guest review
1 night trip Jan 24, 2016
Mitari
TW
4.0 / 5Excellent
雖然無線上網不太好用,不過距離京成,上野站近
Genuine Hotels.com guest review
4 night trip with friends Jan 18, 2016
A Traveler
TW
3.0 / 5Good
"便利"
部屋は狭いがホテルの方々の対応が気持ちよい。ロケーションは駅に近く便利。
Genuine Hotels.com guest review
2 night business trip Jan 12, 2016
A Traveler
JP
4.0 / 5Excellent
値段安くお勧め 荷物の預けok でした。
Genuine Hotels.com guest review
1 night trip Jan 3, 2016
koichi
JP
5.0 / 5Outstanding
上野站一出來即可到達 位置非常方便 櫃台24小時有人 還可代收包裹 可惜WIFI不太穩定 但無傷大雅
Genuine Hotels.com guest review
3 night trip with friends Oct 25, 2015
Joe
TW
3.0 / 5Good
"單人住宿推薦"
客房/飯店清潔度 : 良 服務品質 : 優 飯店設施 : 可 飯店位置 : 佳 , 交通就在日比谷線上野站第2出口最近 晚上雖不熱鬧但對單人住宿很便宜
Genuine Hotels.com guest review
5 night trip Dec 21, 2015
YA-CHUN
TW
3.0 / 5Good
"駅に近い"
どうしても落ち着いて仮眠したいとおもって予約。 古いビジネスホテルだけども綺麗に清掃されていたとおもいました
Genuine Expedia guest review
Other trip Dec 24, 2015
A Traveler
JP
2.0 / 5Fair
房間沒有衣櫃,房間太細,光線太暗
Genuine Hotels.com guest review
5 night trip Nov 22, 2015
Kim man
HK
3.0 / 5Good
"まあまあ良かったです"
11月の連休に利用しました。 値段の割に部屋、バスルームが狭く感じましたが、東京で連休なら仕方ないかもしれません。地下鉄、JR共に駅が近く、分かりやすいとろにあるので、上野が初めてでも、不安なく行けます。建物は古いようですが、部屋も清潔で良かったです。
Genuine Hotels.com guest review
1 night trip Nov 22, 2015
A Traveler
JP
3.0 / 5Good
"環境良し"
駅や飲食店街が徒歩圏内でとても便利な立地です。 ホテルの1階にある大手チェーン店の喫茶・バーは、夜はカクテル、朝は490円でボリュームたっぷりのモーニングサービスセット、雨だったので出歩かず、ホテル内でも十分に楽しみながら過ごせるところです。
Genuine Expedia guest review
Other trip Nov 13, 2015
tomy
JP
3.0 / 5Good
"Hotel bon marché...chambre bon marché !"
Petit prix..... petite chambre !!! Pour un minimum de confort et idéalement placé à Ueno, à 5mn de la gare, à un prix avantageux, c'est l'hotel parfait ! Après faut pas trop en demander, la chambre est vraiment minuscule, internet par wifi uniquement qui fonctionne plus ou moins bien selon les chambres. L'équipement de la chambre est néanmoins correct, y a juste qu'il faut quémander pour avoir la bouilloire. Le personnel est super sympa et fait tout pour répondre à vos demandes. L'hotel est dans une petite rue, au calme : attention aucune enseigne ne permet de repérer l'hotel !!!
Genuine Expedia guest review
Other trip Nov 11, 2015
Fertic
FR
4.0 / 5Excellent
"悪くない"
上野駅にも近い。周りは静かなエリアで快適。
Genuine Hotels.com guest review
1 night trip Oct 29, 2015
A Traveler
JP
4.0 / 5Excellent
"出張向け"
上野駅は近いし、周りに店も多くて便利です。部屋は値段なりに狭いですが、ビジネスユースなら問題ないでしょう。
Genuine Hotels.com guest review
1 night business trip Oct 28, 2015
Shinya
JP
5.0 / 5Outstanding
"專注完美!"
地點超棒棒! 大廳前台 24H 都有人, 可以幫忙收宅配, 我在日本樂天、日本Amazon購物包裹, 都有替我簽收, 在順利轉交給我!
Genuine Hotels.com guest review
4 night trip with friends Oct 24, 2015
CHIEN-CHENG
TW
2.0 / 5Fair
"有改善的空間"
交通還算方便,距離JR上野站走路約6~10分鐘,但是房間設備有點老舊,我明明是訂非吸煙房,但是一進房就聞到菸味,馬桶沒有免置馬桶,這讓我有點不開心,免費的wifi一直連不上,整體下來的經驗會跟預期有點落差,下次應該會選擇其他的旅店嚐試!
Genuine Hotels.com guest review
2 night trip Oct 20, 2015
Tu An Hsiang
TW
5.0 / 5Outstanding
"역에서 매우 가까운 깨끗하고 조용한 비지니스 호텔"
모든 면에서 만족스러웠습니다. 후기를 읽어보고 엘리베이터가 없다, 와이파이가 안된다등이 있어 걱정 했었는데 사실과 달리 엘리베이터는 잘 작동하고 있었고 와이파이도 잘 작동하였고 호텔 카운터에서 단말기 수 만큼 사용 가능하도록 배려해 주기까지 했습니다.
Genuine Expedia guest review
Other trip Sep 23, 2015
A Traveler
KR
3.0 / 5Good
"Business hôtel proche de la station Ueno"
Proche de la station Ueno, personnel parlant bien anglais, confort standard pour un hôtel japonais (wifi, tv, matériel de toilette). Chambre très petite (standard sur Tokyo), hôtel vieillot (clé au lieu de carte, tapisserie ...)
Genuine Expedia guest review
Other trip Sep 22, 2015
A Traveler
FR
1.0 / 5Poor
房間小且舊,隔音效果不好,服務也不好,除了鄰近上野車站外.但又在相反方向很難找
Genuine Hotels.com guest review
2 night family trip Sep 1, 2015
Chiung Tzu
TW
4.0 / 5Excellent
"有關CHECK-OUT 提示"
10:00 便要CHECK-OUT 比較不方便
Genuine Hotels.com guest review
2 night trip Aug 7, 2015
A Traveler
HK
3.0 / 5Good
"上野駅に近い便利なホテル"
ホテルは清潔で、丁寧に対応いただきました。部屋はシングルで若干狭いですが、冷蔵庫などのアメニティは一通りそろっているので不便は感じないはずです。
Genuine Expedia guest review
Other trip Jul 24, 2015
HILOSHI
JP
3.0 / 5Good
"都内の駅近でこの値段、寝るだけなら十分"
値段の割には部屋がキレイでベッドもしっかりとしていて寝るだけには十分。 浴槽が狭いのは他の方も書いていますが小柄な方なら大丈夫、他の方には窮屈だと思います。 湯沸かしポットが有れば良かったのと、 Wifiに繋がってるのにネットにつなげなかったのが不便でした。 それと上野駅からすぐ近くですが、初めてなので狭い路地だとは思わずに探しました。
Genuine Hotels.com guest review
1 night trip Jul 17, 2015
A Traveler
JP
3.0 / 5Good
"都内で格安ホテル"
都内にしては安いです
Genuine Hotels.com guest review
1 night trip Jul 5, 2015
Masayuki
JP
4.0 / 5Excellent
"mile miejsce dla osoby podrozujacej w pojedynke"
pobyt byl bardzo udany
Genuine Hotels.com guest review
1 night trip Apr 7, 2015
A Traveler
PL
3.0 / 5Good
ファミリーでの利用でしたので、7階の和洋室を利用しました。エレベーターを6階で降りて、7階までは階段で向かいます。部屋はとても広々としていて、窓からスカイツリーが大きく観えました
Genuine Hotels.com guest review
1 night family trip Jun 13, 2015
KAORU
JP
3.0 / 5Good
"CONVENABLE SANS PLUS"
Globalement convenable mais sans plus. Les + : - Quartier Ueno, proximité de la gare - La clim qui est parfaite - Le frigo avec une partie freezer - le réveil digital - le produit pour se raser (ça c'est rare !!!) Les - : - chambre vraiment toute petite - il faut réclamer pour avoir la bouilloire à thé - fenêtre donnant sur un mur ! - connexion internet par WIFI uniquement
Genuine Expedia guest review
Other trip Jun 2, 2015
Fertic
FR
4.0 / 5Excellent
"ครอบครัวสุขสันต์"
ชอบมากๆ ใกล้แหล่งช๊อปปิ้งมากๆ ใกล้สถานีรถไฟเจอาร์ เดินทางสดวก ของกินหาง่าย ถ้ามาคราวหน้าจะมาพักที่นี่อีกค่ะ
Genuine Hotels.com guest review
1 night family trip May 28, 2015
Kaskanda
TH
4.0 / 5Excellent
"房間舒適 都算不錯"
由天橋 行過去感覺會比較近 房間舒適 不過房內沒有lan線 只有wifi 而且只能連一樣 如果notebook pad 電話都要用就要排隊了 地方入夜人影很少 相對來說會比較靜 但門鎖 不是自動鎖 出門記得要自己鎖門唷
Genuine Hotels.com guest review
3 night trip May 16, 2015
Kong
HK
2.0 / 5Fair
"可以有更好選擇。"
強項: 頗近地鐵站和飲食消閒區。位置清靜。 弱項: 建築殘舊。職員英語溝通能力不專業和程度頗差。保安完全沒有,任何人可自出自入。
Genuine Hotels.com guest review
7 night trip May 3, 2015
A Traveler
HK
4.0 / 5Excellent
"65分"
房間比較窄,張貨就價,第一次去不易找!
Genuine Hotels.com guest review
4 night business trip May 5, 2015
Kenny
HK
3.0 / 5Good
"離車站近真的很方便"
除了入住的當時員工找不到我已經從網路下訂的資料,花的時間有點久之外,其他都還好,而且房間比一般套房大還蠻出乎我意料,基本上很適合背包客
Genuine Expedia guest review
Other trip Apr 28, 2015
cherry
TW
3.0 / 5Good
"上野"
很安靜,離上野站真的很近,離上野京成也不會太遠, 就是走道上剛去有點煙味,不過隔天客房整理完就沒了
Genuine Hotels.com guest review
4 night trip Apr 21, 2015
Wen Ting
TW
1.0 / 5Poor
"do not go there."
별로 추천해 드리고 싶지 않습니다. 열쇠도 카드가 아닌 무슨 여관열쇠처럼 긴막대기에 열쇠가 달려있습니다. 금연방은 없구요, 옆방에서 무슨말을 하는지 아주 잘들리고, 인터넷은 거의 안됩니다. 유일한 장점은 주위환경이 조용한것 이고, 우에노역에서 육교타고 넘어와야해서 짐많으신분들에겐 더더욱 비추천입니다.
Genuine Hotels.com guest review
4 night business trip Apr 12, 2015
Seung Ku
KR
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