The hotel was in a great location for connections and the staff were extremely attentive!Genuine Expedia guest review
Struggled to find it (exiting central Ueno then over the passenger bypass seems simple enough but not when there are several!) but have since found a better map on the hotel website which should be helpful to fellow travellers. Staff were always courteous and friendly. Room was average sized with a TV, fridge, toiletries and daily yukata & slippers. […] I requested non-smoking but you could smell smoke throughout the hotel, not a huge issue but may be to some. Room was cleaned daily with fresh towels & bedding to a good standard. For the money and closeness to the subway & train stations, I think the hotel is great. I'm a single female traveller and never once felt unsafe. Wi-fi was a bit up and down, not the best signal but considering it's free, can't moan too much!There are a couple of handy convenience stores very local to the hotel as well. Would recommend this place to others. Read moreGenuine Expedia guest review
"Decent hotel, close to Ueno station"
We had great difficulty finding our hotel, although it's only a five minute walk from Ueno station. It's down a very quiet, side street off a busy junction and the hotel itself is not easily identified (for English speakers, at least). Finding places in Tokyo's notoriously awkward zoning system is not easy. Despite the short distance from the station, […] we should have taken a taxi. The hotel itself is fine and the room was a good deal larger than others we stayed at in Japan, although the price was a good deal higher, too. The staff were not as polite or helpful as the staff we met in other hotels and not many spoke English. We're not sure whether this is a problem with the hotel or typical of Tokyo service standards. Read moreGenuine Expedia guest review
"Easily accessible but not well-maintained"
Hotel can be easily located but isn’t well-maintained. At first night, the toilet shower (automatic spray that cleanses your bottom) had already malfunctioned, I was switched to another room the next day (but I always smell fumes inside my room after moving to the 5/F). Then at my 4th night, after flushing the toilet, the water just kept on running, […] making noises the whole night. I’d have asked them to fix it but it's well past midnight & I was exhausted, so I just left it till the next morning. Though a hotel staffer did help me fix it afterwards but frankly a simple verbal sorry isn’t good enough. Overall the hotel staff are all quite helpful - one helped me locate the nearest ATM online, and another helped me lift my luggage from the entrance down the road. If I do revisit Ueno, probably I wouldn't stay at this hotel again because it's poorly maintained. It's also stingy for the hotel just to provide a jar of hot water (not an electric pot for boiling water) & if you ask for a refill in the morning, then that's what you get for the remaining day, so do buy your own drinks before heading back to the hotel. Also the small fridge inside my room isn't cold enough. Having said the above, I did like having WiFi inside my room very much because even in some Japanese business hotels, there's only WiFi in the hotel common area. Just remember to ask the staff for password as it's changed every day. Read moreGenuine Hotels.com guest review
"Nice little hotel, accessible location great value"
The hotel was clean, tidy, well maintained, close to the train station and subway lines. Staff were friendly, helpful and spoke a good standard of English (way better than my Japanese!) I'd definitely recommend to fellow travellers.Genuine Hotels.com guest review
"Small room but good services."
Ueno Terminal Hotel is a good place to stay if you don't need much space in your room. It is definitely enough if you just need a place to sleep at. The room is quite small and has a bed and a small desk. There is a small bathroom with toilet, sink and bath. A TV, hair dryer, necessary health care (toothbrush, razor, towels etc.) are provided. As for […] the Internet connection, it was roughly 10-20Mb. Note that you have to ask for the Wifi password everyday as the password is reset daily at ~12:00pm. However, the staff will kindly give you the password when you ask at the reception or via phone. Overall, this was a good place to stay and Ueno is a nice place to stay at when visiting Japan. Read moreGenuine Expedia guest review
"Simple and basic accommodation with friendly staff"
Was put on the smoking floor as the majority of the hotel was full, comfortable bed and small room but as to be expected for Tokyo.Genuine Expedia guest review
Ok hotel med lille badeværlse. Helt fint for en uge.Genuine Hotels.com guest review
"Erittäin toimiva Hotelli yhden henkilön matkalle"
Kaikki toimi hyvin.Genuine Hotels.com guest review
"Near Metro railway..."
Nice Hotel and Location is goodGenuine Hotels.com guest review
추천드립니다Genuine Hotels.com guest review
硬めのベットで、体が沈まないので安眠できました。Genuine Hotels.com guest review
Good ServiceGenuine Hotels.com guest review
排水口は詰まってて流れない、エアコンはスイッチが入りづらいで散々でしだ。。。 もう泊まることはありません。Genuine Hotels.com guest review
離車站約10分鐘的路程，隱身在巷子裡的商務旅館，雖然飯店舊式，但是人員真的好親切，且離阿美町和多慶屋走路約15分鐘，很方便，浴室馬桶可惜不是免治馬通~Genuine Hotels.com guest review
立地、清潔さ、ホテルマンの対応は良好でした。コンディションで４なのは、経年劣化で仕方ない点と、トイレにウォシュレットがなかったためです。Genuine Hotels.com guest review
"Un piccolo albergo con un grande cuore"
Ho soggiornato una settimana in questo albergo. Le stanza era microscopica, e poco adatta a soggiorni più lunghi di qualche notte. D'altra parte la posizione è eccezionale (a pochi passi dalla fermata JR Ueno della linea Yamanote, e ancor più vicina alla metropolitana). Inoltre, la pulizia è impeccabile e c'è il wi-fi gratuito in stanza. Nel complesso, […] sicuramente non adatto a famiglie con bambini e amanti del lusso, ma per tutti gli altri può andare. Il rapporto qualità-prezzo, poi, è davvero eccezionale, visto che per notte ho pagato meno che all'ostello... Read moreGenuine Expedia guest review
"Silent nearby, but close to a crowed area"
Nice room, comfortable, nearby is silent, but lots of shops in not far awayGenuine Hotels.com guest review
"Closed to the station"
Very closed to JR station and Airport railway, very convenientGenuine Hotels.com guest review
I recomend this hotel is near the uno terminal and the skyliner arrival. Underground near too.Genuine Hotels.com guest review
立地がよく、部屋でのWiFiが使えるので便利でした。スタッフの接客態度がよかったです。部屋に湯沸しポットが備え付けてあれば（貸し出しはあり）、さらによかったと思います。Genuine Hotels.com guest review
利便性は抜群なのに、お部屋の匂いが気になって仕方なかったです。Genuine Hotels.com guest review
"Great place to stay with affordable price"
Great place to stay in case you are looking for a reasonable price and goof location. The closeness of Ueno park and its many attractions was very valuable. The subway and JR-station are very near. The service is the hotel was very friendly and nice.Genuine Hotels.com guest review
悪いとはいえませんが、いいとも言えません。ビジネスで泊まるなら我慢できるぎりぎりのレベルのように思います。エレベータに近くの飲食店の割引クーポンありと記載していても、フロントに問い合わせれば、少し間があり、今はないとの事。時間をかけて確認するので、実はそんなクーポンは限られた宿泊者用とか疑いたくなりますね。Genuine Hotels.com guest review
ロケーションも良く、快適なホテルでしたGenuine Hotels.com guest review
上野に用事があったのでなるべく駅に近いホテルを探して宿泊しました。以前は不忍池近くのホテルに宿泊しましたが、今回は合羽橋に行きたかったのでこのホテルにしました。Genuine Expedia guest review
Nice clean rooms and a location near Ueno Railway station. There is a great adjecent coffee restaurant!Genuine Hotels.com guest review
周りが同じような外観で場所がちょっと分かりにくかった。3泊したが、毎回迷子になった。コンビニが周辺にたくさんあるのでそこは良かった。冷蔵庫はついていたが、全く冷えない冷蔵庫で意味のないものでした。Genuine Expedia guest review
ビジネス目的の滞在では問題無いと思います。空調の音が少しうるさく感じました。Genuine Hotels.com guest review
"Couple from Thailand"
This is a good place which is convenient to travel by JR ueno, metro, keisei. The hoteil is comfortable and clean. The staff is good and very kind. And this place is next to ameyoko.Genuine Expedia guest review
"Non mi è piaciuto"
Le camera era pulita ma molto piccola per il prezzo pagata. Il servizio wi-fi che a me serviva, non funzionava. Ottima invece la posizione dell'hotel.Genuine Hotels.com guest review
"close to Ueno station. convenience"
Everything was great. but smoking smell was too strong on the floor i lived.Genuine Hotels.com guest review
아침에일어나면 화장실에서 냄새나는거랑 옆방에서담배피면 내방까지냄새나던거빼곤 서비스나 객실청소너 다맘에들어요Genuine Hotels.com guest review
"조용한 주변 분위기"
출장 중에 이용하였는데 우에노역에서 가까운 곳이라 약속 장소등으로 이동 시 매우 편리하였으며 호텔주변 분위기도 조용해서 아주 좋았음.호텔서비스도 만족합니다.Genuine Hotels.com guest review
Walking distance to Ueno Station. Bathroom is too small but it's quite normal for Japanese budget hotel. Staff is nice.Genuine Expedia guest review
"tres bon rapport qualite prix"
hotel toujours aussi agreable, bien situe quand on arrive de l aeroport, et au coeur d un quartier tres authentique de la ville. Propre, convivial, parfait pour qui ne recherche pas un palace.Genuine Expedia guest review
繁忙期にここが１件だけ空いていたので、予約しました。 フロントスタッフさんの対応もよく、気持ちよくチェックアウトできました。 設備は全く問題ないです。Genuine Expedia guest review
"Un peu décevant"
Quelque peu déçue par l'hôtel. J'avais déjà lu des commentaires sur la vue de certaines chambres (dont la mienne) qui donnaient sur un mur. Je pensais donc que pour palier à ce manque de confort (absolument aucune lumière naturelle), le reste serait parfait. Seulement le fameux "washlet" ne fonctionnait pas, le wifi ne captait presque jamais, sans compter […] sur la forte odeur d'humidité dans la salle de bain et l'odeur de renfermé dans la chambre (impossible d'ouvrir la fenêtre pour aérer). Certaines tâches d'humdité au mur m'ont fait penser que la chambre avait grand besoin d'être refaite. Ceci dit le personnel était très aimable, le ménage toujours très bien fait, et il y avait beaucoup de petit articles de toilette dans la salle de bain. Je recommende cette hôtel uniquement aux personnes qui recherche un endroit pour dormir a Tokyo avec un petit budget, dans un endroit pratique pour les lieux touristiques et qui ne sont pas pointilleux sur le confort Read moreGenuine Expedia guest review
很接近JR站，交通方便Genuine Hotels.com guest review
予約がﾎﾃﾙ側で確認できず。たまたま空き部屋が有り宿泊可能。 幸いにも10：30AMにﾁｪｯｸｲﾝさせてもらった。 この点のみ満点！Genuine Expedia guest review
風呂のｽﾍﾟｰｽがやや狭い。が値段も部屋も問題無い。Genuine Hotels.com guest review
"Emplacement parfait !"
Situé dans un quartier populaire cependant l'hôtel est parfaitement situé. Rue très calme et à deux pas de la gare JR (trains) et métro !Genuine Hotels.com guest review
"Close to Ueno Station"
Ueno terminal hotel is located within walking distance og ueno station. Ueno is a great area in Tokyo to visit with many cool bars and resturants. The hotel is perfect for travelers not wNting too much out of hotel except a place to sleep. If you are looking for a hotel in Tokyo, and don't want to spend too much time at the hotel, Ueno Terminal Hotel […] is perfect. The rooms are clean and spacious, the staff are very service-minded and there is free wifi. Read moreGenuine Hotels.com guest review
受験のために宿泊したのですが、タクシーの手配などの応対が迅速で助かりました。Genuine Hotels.com guest review
금연실과 흡연실이 같이있었습니다 있을수없어요Genuine Hotels.com guest review
上野駅からも近くて便利でしたGenuine Hotels.com guest review
"The location is convenient, but lack of facilites"
This hotel is next to the JR Ueno, it is convenient especially when you go to Japan from the Narita Airport. There is wifi service, but you need to request password everyday. There is no hot water service, it is better to buy water from the convenient shops nearby. The staff there can speak general English, and they are helpful and always with a smile. […] This kind of fee is satisfied. Read moreGenuine Hotels.com guest review
매우 편안했습니다. 기본적인 시설은 다 갖춰져있었고 사용하는데 있어서도 불편한 점은 없었습니다. 다만 온풍기 필터 교체가 뜨는걸로 봐서는 필터 교체를 해야 하지 않나 싶었습니다.Genuine Hotels.com guest review
我住兩張單人床的房間, 除了床以外還有兩個行李箱可以打開, 以及走動的空間, 對我來說已經比我想像中大了, 離上野車站“沒有行李”走路可能五分鐘, 拖著行李因為不能走天橋或地下道, 大概要將近20分鐘, 是唯一的缺點, 附近沒有逛到大型超市, 超商有幾家, 麥當勞, 松屋等簡單打發一餐的地方有, 不然就是離阿美橫町很近, 可以去裡面吃.Genuine Hotels.com guest review
"Muy buena ubicación, buen precio."
Un hotel un poco ajado, muy cerca de la estación de Ueno (aunque un poco difícil llegar con la maleta porque hay que cruzar una calle por un elevado o averiguar el camino, difícil, por salidas de la estación de tren hacia el metro). La habitación pequeña pero cómoda, el baño completo con champú, acondicionador, gel de baño. Tiene wifi en las habitaciones. […] Elegí este hotel por la cercanía al Skyliner del aeropuerto de Narita. Read moreGenuine Hotels.com guest review
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