"Ueno Terminal Hotel"
Upon arrival, my room was being cleaned so I had to wait for 20mins although I was told 2hrs but je speeded it up for me and gave me some lotion packets as a gift. Lounge area is nice and there was a sushi restaurant at the basement. Hotel is small but staff service is very good and friendly. I didn't know Japan used only 2-pin plug so when I sought […] help, a very kind and helpful lady provided me with one, and she spoke Chinese too. Room is small but cozy with working airconditioning + heating system + fridge. They provide hair dryer but not water though. Toilet has all the necessary items. Everyday they will make up room when you are out even tidy your other things. Ueno station is located only 5mins walking distance and very convenient to go anywhere. Overall very good experience with the hotel and this was my first time in Japan. Would definitely go back there again! Thumbs up! Read moreGenuine Expedia guest review
"Ueno terminal hotel"
Hotel rooms in Tokyo or Japan for that matter aren't very big. So dont be suprised! The bed tends to be hard. Tiny washroom but there was a bathub, and plenty of hot water. I had trouble connecting to the internet from my room, but a laptop at the lobby is available with access to the internet. They have two restaurant attached to the building, one […] is western style with a pretty good pita pizza. The second is Japanese. The location is a short walk from the UENO train station (5 min walk). The staff were great. Japanese people are the most honest people you will ever meet in your life. Read moreGenuine Expedia guest review
"No guests allowed"
Pros: the hotel is in a quieter area. Close to Ueno Station, and the Skyliner station. Close to Ueno Park, and the museums. very cheap pricing for Tokyo. Cons: Tiny room. bathroom was so small I had to keep the door open to easily move around. there is a very strict no guest policy, so keep that in mind if you plan on bringing someone back. the staff […] pretty much barricaded the hallway when I attempted this. kind of far from Shinjuku, Ginza, Shibuya, Roppongi, and you have a 40 minute train ride to get there. No real night life unless if you enjoy pachinko. Read moreGenuine Expedia guest review
"Nice budget place to stay in Tokyo"
Convenient location, close to train station, shopping area, park. Friendly stuff, good onsite restaurant. Small room, but clean, good enough for busy travelers just for a good shower and sleep.Genuine Expedia guest review
"Great location with ample choice of food outlets"
Many food outlets nearby which close late. Closeby to JR & Keisin train stations.Genuine Hotels.com guest review
"Close to Ueno JR station, but has drawbacks..."
If you don't like cigarette smoke, this is not the hotel for you because smokers and non-smokers are put on the same floor, so the odor comes through the vertical sides of the door, therefore putting a towel at the bottom of the door won't block the odor. Older hotels such as this one, do not find it cost-effective to hardwire the Internet connection, […] and this hotel's unencrypted wireless connection was slow and often dropped the connection. There was a stagnant odor in the bathroom, most probably from the shower curtain. The staff was very efficient and courteous, but spoke limited English. There are no convenience stores nearby, so you have to go to the station which is also a shopping center. If you don't have a suitcase, this hotel is about a 5 minute walk to the JR station, and about 10 minutes if you have to wheel a suitcase along your side. Read moreGenuine Hotels.com guest review
Great. Very near to Ueno station and shopping center. Provide wifi internetGenuine Expedia guest review
"A clean, comfortable and convenient hotel"
I was very pleased with my stay in the Ueno Terminal Hotel. From other reviews I had read I was expecting it to have very small rooms and to be just average with regard to comfort, but I was delighted with every aspect of the room, hotel facilities and the kind, efficient and prompt service of the staff. Travelers unfamiliar with the Far East might […] well find the rooms small, but this is common throughout the region. I am over 6 foot tall and found my room perfectly comfortable. The bath room was also small but I had no problem in using it. Rooms are also cleaned and tidied daily (I was there for three nights). When I wanted an extra pillow and blanket, my request was dealt with within 5 or 10 minutes. There is a branch of the Pronto chain of cafes attached to the hotel (by an adjoining door) and they serve an excellent set breakfast (4 choices) all at prices which are very reasonable, and cheaper than many similar establishments in Europe for example. The cafe also serves excellent evening meals up until mid-evening. I did not try the Japanese restaurant in the basement, because it was quiet and deserted, and I like company when I'm travelling alone. The hotel only 5 or 10 minutes walk from Ueno station (Asakusa exit, straight along the Asakusa road, second right, then walk a few blocks). I shall certainly be using the hotel again, for the price is also reasonable for Japan (and you get a special discount if you book for 3 nights or more). Read moreGenuine Expedia guest review
"Great location, not a bad hotel either."
First of all Ueno is a fantastic location to stay in due to it being a major transportation hub in Tokyo. This hotel was a five minute walk to the stations and made getting around Tokyo very easy for me. The hotel was clean and my room was cleaned to a good standard daily. The staff were friendly although I'm not sure if they speak good English as I […] speak Japanese well enough to avoid language barriers. The room was fairly average, nothing special. You can use wi-fi in your room but the hotel has a strange policy requiring you to ask for a new password everyday. My only complaint would be that the pillow the hotel provided was not very comfortable. I would definitely stay here again but I would bring my own pillows this time. It seems to be a trend with Japanese hotels though. They only provide one pillow and it's not usually a terrifically comfortable pillow. So I would seriously suggest you consider bringing your own. Read moreGenuine Hotels.com guest review
The hotel was in a great location for connections and the staff were extremely attentive!Genuine Expedia guest review
Struggled to find it (exiting central Ueno then over the passenger bypass seems simple enough but not when there are several!) but have since found a better map on the hotel website which should be helpful to fellow travellers. Staff were always courteous and friendly. Room was average sized with a TV, fridge, toiletries and daily yukata & slippers. […] I requested non-smoking but you could smell smoke throughout the hotel, not a huge issue but may be to some. Room was cleaned daily with fresh towels & bedding to a good standard. For the money and closeness to the subway & train stations, I think the hotel is great. I'm a single female traveller and never once felt unsafe. Wi-fi was a bit up and down, not the best signal but considering it's free, can't moan too much!There are a couple of handy convenience stores very local to the hotel as well. Would recommend this place to others. Read moreGenuine Expedia guest review
"Decent hotel, close to Ueno station"
We had great difficulty finding our hotel, although it's only a five minute walk from Ueno station. It's down a very quiet, side street off a busy junction and the hotel itself is not easily identified (for English speakers, at least). Finding places in Tokyo's notoriously awkward zoning system is not easy. Despite the short distance from the station, […] we should have taken a taxi. The hotel itself is fine and the room was a good deal larger than others we stayed at in Japan, although the price was a good deal higher, too. The staff were not as polite or helpful as the staff we met in other hotels and not many spoke English. We're not sure whether this is a problem with the hotel or typical of Tokyo service standards. Read moreGenuine Expedia guest review
"Easily accessible but not well-maintained"
Hotel can be easily located but isn’t well-maintained. At first night, the toilet shower (automatic spray that cleanses your bottom) had already malfunctioned, I was switched to another room the next day (but I always smell fumes inside my room after moving to the 5/F). Then at my 4th night, after flushing the toilet, the water just kept on running, […] making noises the whole night. I’d have asked them to fix it but it's well past midnight & I was exhausted, so I just left it till the next morning. Though a hotel staffer did help me fix it afterwards but frankly a simple verbal sorry isn’t good enough. Overall the hotel staff are all quite helpful - one helped me locate the nearest ATM online, and another helped me lift my luggage from the entrance down the road. If I do revisit Ueno, probably I wouldn't stay at this hotel again because it's poorly maintained. It's also stingy for the hotel just to provide a jar of hot water (not an electric pot for boiling water) & if you ask for a refill in the morning, then that's what you get for the remaining day, so do buy your own drinks before heading back to the hotel. Also the small fridge inside my room isn't cold enough. Having said the above, I did like having WiFi inside my room very much because even in some Japanese business hotels, there's only WiFi in the hotel common area. Just remember to ask the staff for password as it's changed every day. Read moreGenuine Hotels.com guest review
"Nice little hotel, accessible location great value"
The hotel was clean, tidy, well maintained, close to the train station and subway lines. Staff were friendly, helpful and spoke a good standard of English (way better than my Japanese!) I'd definitely recommend to fellow travellers.Genuine Hotels.com guest review
Booked for non-smoking rooms but could not provide when check-in. Could only change for non-smoking rooms in the next day. Even though the rooms are non-smoking rooms, there is smoking smell.Genuine Hotels.com guest review
"최상의 접근성, 금연룸은 없음"
객실 구분에 금연룸, 흡연룸 구별이 따로 있지 않은 것으로 보입니다.금연룸이라고 알고 예약해서 입실했는데 담배 냄새가 베어있고 재떨이도 비치되어 있더군요. 숙박 환경에 민감한 편이 아니라 묵는데 큰 지장은 없었는데 담배 냄새에 민감하신 분들은 참고하시는게 좋을 것 같네요. 역 접근성은 최상이었습니다. 우에노역 2번 출구에서 도보로 3분만 걸어가면 바로 호텔이어서 목적지가 어디든 부담없이 다닐 수 있었습니다.Genuine Hotels.com guest review
由於沒有做斜坡所以行李不好搬運~~對於家庭或是有多件行李的旅客不方便 另外房間不大~~房間內並未提供熱水壺及插座不夠 這些都是需要改善的地方 但房間內有空氣清淨機~~這是不錯的感覺 離上野站算近~~另外鄰近天橋的電扶梯及電梯~~Genuine Hotels.com guest review
역과 가깝고 객실 청소도 매우 잘해줌 인좋은점은 와이파이가 안되고 화장실이 매우 작음Genuine Hotels.com guest review
距離車站很近，適合背包客旅行住宿，不過WIFI要每天跟櫃台拿密碼。Genuine Hotels.com guest review
Vicino alla Stazione di Ueno ma con bagagli impegnativi bisogna camminare parecchio per evitare le scale. Le camere sono piccole ed essenziali, le classiche in cui si fermano gli impiegati che perdono il treno per tornare a casa, adatte al solo pernotto. Ho dovuto chiedere la macchinetta per l'acqua calda. Lo staff è stato molto gentile e disponibile, […] ho avuto un incidente in camera e si sono fatti tutti in quattro per aiutarmi sia durante la mia permanenza che successivamente. Nonostante la gentilezza se non fossi stata obbligata dal mio incidente non avrei prolungato il mio soggiorno. Read moreGenuine Hotels.com guest review
여기 평가글보고 예약을 했었는데 선택을 무지후회하였음. 호텔비용에 모텔보다 못한 수준임. 벽지곰팡이 복도 시끄러움 (게다가 3층까지 걸어올라감)Genuine Expedia guest review
chambre tout a fait conforme, le seul bémol pour la connection wi-fi, pas toujours constante en journée.Genuine Hotels.com guest review
感覺很好，職員很幫忙！very good!!Genuine Hotels.com guest review
這趟碰上空調壞了，不過飯店另外提供一台小型暖氣，只是房間會有點悶。如果從一樓出站，不是太方便到達馬路對面，雖然連接的地鐵出口有電梯可抵達對面地面，但第一次去的人可能找不到，建議住宿期間抽空走一下電梯路線，退房時會比較方便。Genuine Hotels.com guest review
"小, 沒那麼新, 但是地利很好"
距離上野車站走路約三到五分鐘, 搬運行李雖然要上天橋不過有電梯或是電動手扶梯可以使用, 飯店附近有 Lawson, 雖然房間不大且沒那麼新, 但是基本的整潔還OK, 沐浴用品都有Genuine Hotels.com guest review
離車站近，方便出遊，是個人旅行的好選擇。Genuine Hotels.com guest review
"Billigt hotel nær Ueno Station"
Gennemsnitligt lille og billigt hotel, men fin beliggenhed i gå-afstand fra Ueno Station. Værelserne er meget små, men der er hvad man skal bruge og der er pænt og rent. Kan godt anbefales hvis man alligevel planlægger at være ude og se sig omkring det meste af døgnet.Genuine Hotels.com guest review
ホテルは古いが掃除はきちんとされている。風呂は狭いGenuine Hotels.com guest review
昔に比べ、外国人が多くなったような気がします。外国人が悪いという訳ではありませんが、 夜中に通路で大きな声で話されるのは迷惑。Genuine Expedia guest review
Ok hotel med lille badeværlse. Helt fint for en uge.Genuine Hotels.com guest review
"Erittäin toimiva Hotelli yhden henkilön matkalle"
Kaikki toimi hyvin.Genuine Hotels.com guest review
客房雖然小, 但是該有的設施都有, 網路只有WIFI, 好像只能連上一台平板或手機, 但是價格便宜還可接受Genuine Expedia guest review
"Near Metro railway..."
Nice Hotel and Location is goodGenuine Hotels.com guest review
추천드립니다Genuine Hotels.com guest review
硬めのベットで、体が沈まないので安眠できました。Genuine Hotels.com guest review
"우에노 역에서 매우 가까워서 좋았습니다."
공항에서 오는 게이세이선도 바로오고요 근처에 jr선과 지하철인 긴자선과 히비아선.. 이렇게 교통이 편할수가 없었네요 복잡한 지역인데도 불구하고 호텔안은 조용했습니다. 다만 조금 낡은듯하고 오래된느낌은 있었지만 관리가 잘되서 깨끗했구요 일본의 다른 호텔처럼 참 작았습니다. 그래도 불편하지 않게 잘 이용했네요.Genuine Expedia guest review
Very near to Kyoto station (5 mins walking) Just in front of the Kujo subway station.Genuine Expedia guest review
"Günstiges Hotel im Umfeld der Ueno Station"
Das Hotel befindet sich in Gehwegreichweite der Ueno Station. Dort angekommen habe ich mir meinem Schlüssel an der Rezeption abgeholt und mich mit dem Fahrstuhl zu meinem Zimmer begeben. Das Zimmer habe ich in einem sauberen Zustand vorgefunden. Jedoch hing noch leichter Zigaretten"duft" im Zimmer. Das Fenster ließ sich leider nicht öffnen , sodass […] ich nur die Klimaanlage zum filtern der Luft benutzen konnte. Am Abend habe ich dann zum ersten mal die Toilette betreten. Diese ist für europäische Verhältnisse natürlich winzig gehalten. Aber alle Gerätschaften waren vorhanden ( Klo, Handwaschbecken, Wanne Brause ect.). Im Zimmer lag auch noch ein Fön. Der tägliche Zimmerservice kam jeden Tag gegen 9-10 Uhr und hat die Zimmer wieder auf Vordermann gebracht. Das Personal war soweit fruendlich und hat mir auch beim Regen einen Regenschirm geliehen. :) Im Gesammten war ich mit dem Hotel für den Preis zufrieden und würde dies auch für Leute mit kleinem Budget empfehlen. Read moreGenuine Expedia guest review
Good ServiceGenuine Hotels.com guest review
排水口は詰まってて流れない、エアコンはスイッチが入りづらいで散々でしだ。。。 もう泊まることはありません。Genuine Hotels.com guest review
離車站約10分鐘的路程，隱身在巷子裡的商務旅館，雖然飯店舊式，但是人員真的好親切，且離阿美町和多慶屋走路約15分鐘，很方便，浴室馬桶可惜不是免治馬通~Genuine Hotels.com guest review
立地、清潔さ、ホテルマンの対応は良好でした。コンディションで４なのは、経年劣化で仕方ない点と、トイレにウォシュレットがなかったためです。Genuine Hotels.com guest review
"Un piccolo albergo con un grande cuore"
Ho soggiornato una settimana in questo albergo. Le stanza era microscopica, e poco adatta a soggiorni più lunghi di qualche notte. D'altra parte la posizione è eccezionale (a pochi passi dalla fermata JR Ueno della linea Yamanote, e ancor più vicina alla metropolitana). Inoltre, la pulizia è impeccabile e c'è il wi-fi gratuito in stanza. Nel complesso, […] sicuramente non adatto a famiglie con bambini e amanti del lusso, ma per tutti gli altri può andare. Il rapporto qualità-prezzo, poi, è davvero eccezionale, visto che per notte ho pagato meno che all'ostello... Read moreGenuine Expedia guest review
"Silent nearby, but close to a crowed area"
Nice room, comfortable, nearby is silent, but lots of shops in not far awayGenuine Hotels.com guest review
"Closed to the station"
Very closed to JR station and Airport railway, very convenientGenuine Hotels.com guest review
I recomend this hotel is near the uno terminal and the skyliner arrival. Underground near too.Genuine Hotels.com guest review
立地がよく、部屋でのWiFiが使えるので便利でした。スタッフの接客態度がよかったです。部屋に湯沸しポットが備え付けてあれば（貸し出しはあり）、さらによかったと思います。Genuine Hotels.com guest review
利便性は抜群なのに、お部屋の匂いが気になって仕方なかったです。Genuine Hotels.com guest review
"Great place to stay with affordable price"
Great place to stay in case you are looking for a reasonable price and goof location. The closeness of Ueno park and its many attractions was very valuable. The subway and JR-station are very near. The service is the hotel was very friendly and nice.Genuine Hotels.com guest review
悪いとはいえませんが、いいとも言えません。ビジネスで泊まるなら我慢できるぎりぎりのレベルのように思います。エレベータに近くの飲食店の割引クーポンありと記載していても、フロントに問い合わせれば、少し間があり、今はないとの事。時間をかけて確認するので、実はそんなクーポンは限られた宿泊者用とか疑いたくなりますね。Genuine Hotels.com guest review
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