"Hotel was ok"
Hotel was okGenuine Hotels.com guest review
"Better Value is Available"
This hotel should be rated as 3 stars. It caters to organized tours. If you are not part of a tour group or don't sign up for one of their local tours you are ignored and put at the bottom of the list. For instance, one of our part scheduled the hotel van for 1830 the day before to take her to an event. Next day, the timing for the van was confirmed. […] The van didn't show at 1830. At 1900 she had to walk to another resort to find a taxi and was 45 minutes late. After a few days we didn't bother asking the hotel for anything except to check that they had give us soap, shampoo and other consumables. Read moreGenuine Expedia guest review
"Basic, but for a good price"
The biggest issue was checking in because the only person working that night didn't speak a word of English. The room was basic but okay for the price. It is quite expensive to get here by taxi and to go anywhere from the resort.Genuine Hotels.com guest review
"Unfinished hotel with poor service and bad food."
Throughout our two weeks in Phuket we never had a bad meal - until we stayed here. (This includes street food, food stalls, and restaurants.) The resort ran out of money before it finished construction, so there is rubble around, open and unmarked holes with wires in them by the pool, and the staff burn trash and construction materials during the day […] in the middle of the resort. (Big fire, near propane tanks, lots of smoke and obviously, bad smelling.) We passed on the included breakfast, because lunch was horrible and the buffet looked bad. The rooms are water damaged and worn with stains and mold. The staff do not speak English and outright lied to us when we expressed our dissatisfaction and inquired about getting out of our reservation. We were expecting a resort similar to the Renaissance, because we paid more to stay there earlier in our trip. This resort is comparable to a US Motel 8, so if you pay those rates, meh. Still better to stay and the beach huts next door. This place is a loser and I would not recommend it to anyone. Read moreGenuine Hotels.com guest review
"If you love flies, this hotel is for you!"
This hotel was disappointing. The rooms are big, but not that clean. (Didn't look like the pictures-perhaps we just got a bad one). There are only 9 channels of television, and only one is in English. The main issue with the hotel is the flies!! They were everywhere. In the room, by the pool, in the restaurant. We had to go to a property next door to […] have dinner to escape. The staff was friendly enough, and they try hard, but the service quality wasn't that great. And it is very remote, which is good is you plan to stay at the resort the whole time but not so great if you want to see the main Phuket attractions. It isn't the worst hotel I have ever stayed at, but I wouldn't stay there again or recommend it to my friends. Read moreGenuine Hotels.com guest review
"lækkert, men manglende engelsk kundskaber"
Lækkert hotel, pool, strand. Morgenmad i den lave ende af skalaen. Personale generelt dårlige til engelsk, men meget hjælpsomme.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
03/23/14 marjbrian Sydney
I was in fear of coming here after reading the reviews but I'm very happily surprised. We found the hotel to be very acceptable overall. It is a super quiet location, you need a scooter or taxi to get most places but if you just want a relaxing (do very little) holiday at reasonable price, this may be for you. The staff at front desk are helpful and very friendly. The breakfast doesn't offer enough variety of anything and doesn't vary from day to day. The rooms are excellent size and quality although our room has a very noisy air-conditioner. The place has 2 huge swimming pools and is right on the Mai Khao beach which looks great, very clean. As we visited friends every day at another hotel, we didn't dine or swim at the hotel so cannot rate these.
03/16/14 AndreLock1 Singapore, Singapore
Such a nice location in a less crowded part of Phuket. The hotel is nice but there is total lack of service. Did not have aircon for 3 days. Despite several complaints nothing changed. That is if i could find an english speaking person at all. Food not very exciting and hotel seems to target mainly on Russian clients. True it is inexpensive but it such a shame that the place is not run well.
"Not worth it"
01/05/14 xdzgor Copenhagen, Denmark
This hotel is a 20 minute drive from Phuket airport - not 10 minutes as it states in their advertisement. (Actually the hotel staff told us it was 30 minutes, but we drove at 6:30 am, so the roads were empty). There is no free transfer between airport and hotel. Taxi costs 600 baht. Minivan 800 baht. A little expensive compared to other Thai prices. The rooms we had booked months in advance were not available when we checked in. So we were "upgraded" to better rooms. They were not next door to each other however, and the correct bed arrangements had not been made. The safes in the room were not big enough to take an iPad. Restaurant did not have all the courses on their menu. There are 3 pools (maybe more). They are ok. Beach is very steep - wouldn't swim here, especially not with kids. This area of the country is quite boring and relatively remote. There are much more attractive places in Thailand.
08/20/13 Stevia1711 Bandung, Indonesia
I was doubt while booked the hotel with such cheap price, wondering how the hotel would be...but the moment I entered the hotel...it was amazed coz it's really nice hotel with huge bed room facing pool side, big bath room, nice breakfast with various tasty foods...it was so Lovely...friendly staffs also...Thanks D Varee, look forwards to be there again! Luv, Vien
We arrived in Phuket 4 days earlier than expected and as my 8 year old wanted to visit the water park we decided to look for a hotel nearby. The Centara next to the park was useless and had no clue if they had any rooms available. The Holiday Inn further up the beach was fully booked so we tried Dvaree. Thank heavens we did. We got a good price and a pool access room ( my kids were thrilled). The resort is very big and it was pretty quiet. I agree that it is far from the road but as we had a car it made no odds to us. We really enjoyed staying here. The pools are great, the spa is fantastic, the breakfast is varied and plentiful. The best thing was that as we missed the game of water basketball one day, the recreation manager arranged a game especially for my son and got another member of staff and my husband to play - it was this extra touches that are this place great. The restaurant has nice food but it is overpriced especially the cocktails but as we had a car we could come and go as we wished. I would happily return.
"Could be better"
07/15/13 JKDalia Kuala Lumpur, Malaysia
Didn't realize the hotel was very far in from the main road and away from everything else. Check in was slow. The room did not come with the standard extra deadbolt (where the door cannot be opened from the outside) nor the standard door latch. Within 3 hours of arriving, i heard the door being opened using the keycard. As it turned out, the housekeeping staff wanted to bed down the bed!!!! A complaint to the hotel offered an upgrade to the villa (wow, right?) but the villa too did not have these extra latches/bolts on the door so why bother? The pool looked cleaned, we didn't try it. Nor did we try the fitness center, room service and spa. Breakfast was simple. All 5 pillows in the room were lumpy. For 2 nights we had dinner at the Holiday Inn next door. On our last night (and because we were checking out at 4.30 am for a 6 am flight), we ate in the hotel. I had the vegetarian pizza my partner did not eat. At 3 am, I woke up with diarrhea and suffered the rest of the day including during the flight. They gave us a breakfast box but i didn't want anymore food from the hotel. All the staff was polite and helpful as you would find in most Thai hotels.
"Отличное место, но далеко до центра"
03/14/14 oles12345 rrr
Отель очень понравился. Нас устроило все бассейн. Кухня. Пляж тихий, людей нет и это здорово. Комнаты каждый день убирали, полотенце новые беленькие, постельное белье каждый день меняли. Персонал все время улыбался. Что нам не понравилось это удаленность от центра. На такси по 2 тыс отдавали за машину. Такси только 4 часа ждет, этого времени мала, чтобы пошопится. Поэтому очень много денег потратили на поездки в город. А так нам понравилось. Завтраки приличные и даже если позже приходили всегда и фрукты были и еду они докладывают.
"Cadre magnifique , mais...."
03/03/14 Soso2626 London, United Kingdom
L'hôtel en lui même est juste magnifique, du moins le cadre est somptueux (grandes piscines, plages à proximités..) . Les piscines étaient toujours vides! Nous avions la piscine pr nous tous seuls. Sachant que ns avions la pool access. Meilleur chambre. Plage sauvage déserte directement dans l'hôtel. Spa cool, manucure, massage etc...salle de sport sympa. L'hôtel est peu fréquenté et mai khao beach aussi!!! C un point très positif. Repas: petit dej ok (quoiqu'il y avait bcp de salé et peu de sucré) mais le restaurant le soir â éviter! Il vaut mieux sortir dans des resto bcp plus sympas et moins chers. En gros nourriture assez bonne mais pas bcp de choix contrairement à ce que dit leur carte de menu. Plats trop épicés, gâche le plaisirs ( seulement 2 plats pas épicés à la carte room service). La chambre pool access est super cool. Climatisation confort parfait ! Super literie. Le personnel de l'hôtel est trop jeune. Ils ne sont pas pro du tout !!! Aucun service. Il ne faut ni leur demander aucun service ni être malade dans leur hôtel. J'ai demandé un médecin en urgence et RIEN!! Ils m ont dit d'aller a l'hôpital par mes propres moyen j'aurais pu crever ils s'en foutent royal. Ils ne veulent pas vous parler trop longtemps. Moins on leur parle mieux ils se portent. Ils parlent pas ou mal l'anglais. Communication difficile mais on se fait comprendre. Ils s'obstinent à vs parler en thailandais parfois, ce qui est un peu frustrant. On voulait savoir oū se trouvait une station essence pour notre voiture de location , personne n'a su nous répondre. Nous avons loué une voiture au holiday inn (hôtel juste â côté car eux n'assurent pas les loc de voiture....). Le 1er jour nous sommes arrivés trop tôt pr le check in (3h30 du matin..) nous voulions donc prendre une chambre juste pour finir la nuit (24 h de voyage) nous étions crevés. Et l'employé de l'accueil nous fait croire que l'hôtel est plein ( alors qu'il est pratiquement VIDE)!!! Donc nous étions prêt à payer la plus chère des chambre pr ne pas dormir dehors. Mais il ne voulait pas ns la donner. Soit disant "trop chere". Bref après qu'il nous ait fait tourner en rond pendant plus d'une heure !! Il nous donne enfin notre chambre pool access qui finalement comme par hasard était libre, en nous faisant payer la nuit supplémentaire au black, en espèce il refusait la carte de crédit. Surtout évitez d'arriver la nuit . Cependant l'hôtel est génial , excentré mais si vous avez une voiture ou scooter vous pourrez vous déplacer sans problèmes dans phuket. De plus il est très peu fréquenté. Le silence quel plaisirs ! En gros le seul problème dans cet hôtel ce sont les employés (sauf femme de ménage au top), mais bon je pense qu'il y a bien pire. Il ne faut juste pas leur demander de service.
"не советую этот отель никому!"
02/17/14 Anna U Moscow, Russia
1. отвратительные расположение! 2.номер первые 2 дня не убирали вообще, пока не поругались на ресепшен, правда они делали вид, что такого быть не может! 3. завтраки мягко сказать на 3! 4. пляж просторный, есть 2 кафе, но очень плохой заход в воду и лежаки стоят только около басейна!Никому этот отель не советую!
"tres excentré, personnel peu professionnel"
02/14/14 atiko paris
nous revenons de dvaree, l hotel est joli et paisible, très calme, peu vivant hotel très excentré des centres d'intérêts, taxi cher spa plutôt bien personnel peu professionnel, peu à l'ecoute et peu arrangeant un peu déçu,
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