Amazing beds! Comfortable stay and poolside rooms.Genuine Hotels.com guest review
"Very convenient location and friendly staff"
We were initially booked for the deluxe room, do not make that mistake!! Its actually the lowest class of rooms, when we requested to move and were willing to pay the difference, there was 100% occupancy the first 2 nights. We then transferred to the grand room, which are the new building blocks. The room was very modern unlike the deluxe room and the […] bathroom was clean and the shower door actually worked compared to the deluxe room. Besides from the room issue, the staff was super friendly and helpful, the hotel garden was absolutely stunning with the swimming pools. The wifi situation was slightly inconvenient, you had to pay if you were using it in the rooms but it was free in the lobby. The food selection at breakfast and dinner was small and limited but Boracay was so hot so we didn't really have an appetite anyways. It all worked out and I would definitely go back again! Read moreGenuine Expedia guest review
located one minute from beach, great pool and pool access, great buffet, friendly staff, will return somedayGenuine Hotels.com guest review
"My Boracay get away"
I love the hotel and Boracay! I had sio much fun relaxing in daytime and enjoying the nightlife at night.Genuine Expedia guest review
"Wonderful vacation here in Boracay!"
Henann Garden will be my destination the next time I visit Boracay! Everything was superb, from the friendly and helpful staff, to the property amenities and location! The room rates are an amazing bargain for the level of service you receive at this hotel! They are doing it the RIGHT way! I would give this review 10 stars if I could. I'm extremely […] pleased with my stay there! I can't wait to go back! Read moreGenuine Hotels.com guest review
Advertise with wifi but you need to go to lobby to have connection and you need to pay 100 pesos per hour if you want the connection in the room.Genuine Hotels.com guest review
"Hotel Service was fantastic"
Nice resort. Stayed comfortably on resorts pool and ate good food at the food bar there, next to pool. Hotel/ Resort was not as close to beach as I thought. Be careful walking to McDonalds at night - outside the Hotel. Internet is not free in the hotel. Only if you sit in the front of the lobby. Staff was nice. Service provided by Fortune to link up […] with guide for activities outside resort was great. Read moreGenuine Hotels.com guest review
"priced high for condition"
Pools are nice. Room was old and in need of updating and repair. Wallpaper was peeling off and furniture was worn out and mis matched. For the price you would be better off in a tentGenuine Hotels.com guest review
"fantastic resort with great customer service"
fantastic location with excellent customer service especially the lobby, the main restaurant and pool staff (especially Ricky). the only problem was our suite was right across the construction of their new buildings which we were not informed prior to reservation.Genuine Hotels.com guest review
"Beautiful resort with excellent customer service"
Best in customer service and hotel accommodation.Genuine Hotels.com guest review
"Nice for families- only small issues"
if you come with families, or a tour group, this resort is for you. we had minor ant problems- and after complaining were upgraded to the executive suite- and were happy that accomodations were made, as there were ants crawling around the room all around. Otherwise, pleasant stay, great hotel staff, but- not a place for young bachelors lookin' for […] fun Read moreGenuine Expedia guest review
"Very nice property, but way too much construction"
Left another property to end our Boracay stay on a "high note" at the Garden Resort. The expensive first floor Jr. Suite was nice with a big bathroom and patio. Breakfast buffet was worth the cost and room service had above average food. Staff was very friendly. The only exception was the Omelette Kid. He was a true tool and seems to hate his job. Ridiculed […] the guests by making fun of them to the food runner that he was working with. Happened 3 days in a row, so I know it wasn't a rare occurrence. Anyhow, this is a great place to stay for a family. The pools are great for the kids. The big open property allows kids to roam and have some freedom. But for a romantic couple, I will go somewhere else quieter next time. Probably back to the cheaper place we left to come to the Garden Resort. It was better suited for adults. And, I won't have to watch the disgruntled Omelette Kid at work again! Read moreGenuine Expedia guest review
The hotel was nice. It seemed like it was under construction with the wood barriers. Other then that it was pleasent.Genuine Hotels.com guest review
"Nice place to stay worth your money."
Like to see all staff working hard to keep the place net and clean. Very accommodating staff, food is ok and prices is reasonable. Like the heated pool if your tired of the salt water. The only thing I don't like is you have to pay for the wifi connection.Genuine Expedia guest review
"Beautiful facility unfriendly and unhelpful staff"
This is a beautiful and clean facility but the attitude of the front desk and dining area staff is terrible. I paid 120 pesos to use the internet in the business center and the net was slow or down most of that time. I did not want a refund but a credit to use the internet later but the front desk staff did not know how they could accomodate that request. […] The dining staff are not friendly at all. However, the housekeeping staff were very friendly and helpful. The rooms are large and the beds are comfortable. Read moreGenuine Expedia guest review
"Great Hotel for senior citizens"
I brought my parents age 83 and 87years old. The hotel gave me 20% discount for the accomodation and food. Big discount. The hotel is just a comfortable distance to the shoreline where they can take a dip in a blue pristine water antytime., no need to travel far. I got a big family room, 3 king size beds, 2 ref, and 2 full bath- big enough for family […] of 9- Will get this hotel on my next Boracay destination. Read moreGenuine Expedia guest review
"Not a 4 Star Hotel ... Not worth the rate !"
We book a Junior Suite Room for 2nites . When we arrive hotel we got a unfriendly check in staff that was no interest of welcoming. And when we got inside our room, the only thing that can say is today modern thing was the FLAT-Screen TV of a cheap brand. The bed, sofa, toilet is old and outdated. For the rate I pay for this room I could get a much […] better hotel, and I have been in Boracay before so U I know the hotels standard. And during the first nite the electric went out and didnt comeback before 5min. just saying they dont have a backup system like other 4Stars Hotels. The bathroom layout is so unfriendly , that even shaving will occur a problem bcoz the mirror is far away from where you stand. We where using the pool bar and is took us 20min before the guy came to the bar bcoz he went chatting with his friends at the resturant, and when he do serve us this was in a grumpy ways. The only positive we found nice with this hotel is the pool and the resturant. Even when we check out the girl that attend us, didnt ask how was our stay or smiling, just tell us to wait for them to check the room. This hotel will charge u for everything that missing or get dirty... everything! And dont bother asking for a late check out even 1 or 2hours is a NO NO ! This is not a Resort hotel more like a Motel with a nice Pool ! Bcoz of the shabby staff attitude and hotel standard we got our litle holiday ruin . Read moreGenuine Expedia guest review
"Be back again!"
Welcoming staff. Attentive to your request. Had trouble with the room safe box and staff arrived within five minutes to fix the problem. Clean pool and surrounding. Thank you upgrading my friend and i to a bigger room....without extra charges! The beautiful beach is just behind the hotel! Free wi fi in hotel lobby only though. Perhaps can include it […] free in th room as well. Read moreGenuine Expedia guest review
Nice hotel with beautifully sprawling and landscaped grounds. Four of the biggest pools on the island are in this hotel. Staff were friendly and helpful especially at the Front desk who are the first you'll meet. Staff at the garden cafe will also gladly and patiently snap your picture for you. Room service was a tad slow though, you may just pass out […] from hunger while waiting for your food. Rooms are very spacious and clean with easy access to the pool and white beach. Overall a great hotel for a relaxing vacation. Will definitely go back. Read moreGenuine Expedia guest review
"Good Hotel and Location"
Good hotel and location, staff were friendly besides all the Receptionist - every time we asked them a question, it seems as though we were bothering them and they would normally reply with "we don't know". It made our stay very difficult as we wanted to find out more information about Boracay - Suggest training the Receptionists to be a bit more friendly […] and learn CUSTOMER SERVICE. Apart from the receptionist the hotel was in a good location and fantastic hotel facilities. Overall the stay was good and strongly recommended - hopefully the receptionist change to improve the overall stay. Read moreGenuine Hotels.com guest review
"Good location, value for $"
Location is good near D'mall and Macdonald. Caters mainly to Korean tourists. Think hotel is undergoing revamp now. Lovely pools. Boracay is getting very crowded though. Check out was unpleasant as hotel staff held us up over a few beach towels which we returned. Luckily the manager came over and assisted us.Genuine Hotels.com guest review
"Great hotel to stay"
We enjoy our Stay in Hennan Garden Resort as it has nice pools, friendly staffs, easy access to the beach and delicious buffet. The only problem that we have encountered was the room which had strong smell of cigarette although I specially mentioned I want non-smoking room on my reservation. Good thing was the front desk agent transferred my room to […] another one. Read moreGenuine Expedia guest review
"Romantic get away"
The hotel is very clean and centrally located. The rooms were nice and we had a view of the main pool but there are many pools to chose from. It is a large hotel and as such has nice amenities such as room serviceable and money change available . The service could have been somewhat better , but they were professionalGenuine Hotels.com guest review
"Very beautiful , clean & Modern hotel"
We enjoyed our holidays in this hotel, room per night very reasonable , very big room with one queen size bed and one single bed. Very clean too and their staff service were excellent ! Very beautiful hotel and it is also walking distance to the beach. Some rooms can access to private pool and it is a Resort hotel and we were very comfortable with our […] 5 nights stays . Will recommend our friends to book your hotel and we will return to this hotel again! Rgds Jen Read moreGenuine Expedia guest review
More Beautiful at Night.Super relaxingGenuine Hotels.com guest review
"Good and fast room services."
Very near to the beach. Room is very spacious and comfortable.Genuine Expedia guest review
"Awesome location and beautiful pools"
Best value for your money. Everything seems new! The location is perfect. The hotel is set a little bit back from the beach compared to other beachside hotels so it provides a more secluded pool area and quiet rooms. However, it is also only 2 minute walk to the beach and main path so you continue to be in the middle of all the excitement! There were […] some renovations underway so there was some construction noise during the day. Read moreGenuine Hotels.com guest review
"Very Nice Hotel"
Everything is excellent. I'd love to stay at this hotel again when I come back to Boracay.Genuine Hotels.com guest review
"Nice hotel in the heart of all happenings"
The hotel is very pleasant, located in station 2 of Boracay but yet not right in front of the beach that it is too noisy. Cleanliness is good, front office staff were quite friendly, sound proof in the room was quite good.Genuine Expedia guest review
Very pleased with the good quality of service and of the Hotel location. Change of towels two times a day. Rooms with direct pool access was really worth the money !!!Genuine Hotels.com guest review
"VALUE THE PRICE"
IT'S GOOD FOR HOLIDAY,AND VALUE THE PRICE.Genuine Hotels.com guest review
"Good Price of the grand rooms"
Big hotel with 3 swimming pools. Although its not located beside the beach or without any sea view. Its value for money for its grand room.Genuine Hotels.com guest review
slightly expensive but definitely worth it. The location is great, and the balcony is awesome. We got the cheapest room with the balcony, the only cons are: The TV set is not a new one (bulky old thing), the water pressure is REALLY BAD (plus we got the old bathroom with no real shower). But they sure make up for it in quality service, nice location, […] and good breakfast. It would haven been a perfect if the price of the room was between 3,500 to 4,000 Philippine pesos. (We got it a 4,800, plus an additional 4000 for the tax, a total of 28,000 for 5 nights...a bit too much for what we got). Read moreGenuine Hotels.com guest review
The resort accommodations were comfortable; appointments are good value for money. Breakfast could be better, though.Genuine Hotels.com guest review
The location of the hotel is perfect. Boat station 2. Close to everything, bars, beach, restaurants. But perfectly located to be quietly away from everything. From the hotel exit to the beach is less that 5yards. The hotel staff were very helpful and friendly. This hotel would suit all types of travellers. Young, old, families - everyone. They have […] four swimming pools - all in good condition and well maintained. We had our 2 year old daughter with us and would definitely go back. Read moreGenuine Hotels.com guest review
"Overall a good value hotel just off the beach"
This is a mid range priced hotel for Boracay and is worth the money. The location is very good for buying food at Talipapa and just moments walk directly onto the beach front of station 2 and 3. The service is very strict and loads of rules apply such as no own food or drinks in pool areas, towels, etc. The "grand" room upgrade is a MUST. Basically […] you get the NEW rooms instead for just a bit more money. Read moreGenuine Hotels.com guest review
this was booked as a birthday and engagement present for my son and his girlfriend, the reception staff were most hostile towards them when checking in and and was very upsetting. we also stayed here in march and found the pool attendant to be very rude and spoke to people like they were naughty children. As a regular visiter to boracay we will not […] use this hotel again only because of the attitude of the staff (apart from the beach staff who are very nice) Read moreGenuine Hotels.com guest review
"Boracay Garden Resort"
fantastic, excellent staff, beautiful hotel, great facilities, close to beach, amazing pools!Genuine Expedia guest review
FantasticGenuine Hotels.com guest review
Good value hotelGenuine Hotels.com guest review
"Ok, but there are better options in Boracay."
The hotel is nice but it is very crowded with almost 90% of the guests coming from Korea. The pools are nice but also very crowded. The breakfast was not very good. Some of the rooms are newly renovated but many are not and look very dated. The check-in was slow and cumbersome, needed to go to the hotel business lounge to find and print out a copy […] of the Expedia email confirmation which I have never needed to do before. I ended up having to turn on my international data roaming to forward a copy of the email confirmation from Expedia which cost me money to do so. Read moreGenuine Expedia guest review
We've stayed in Boracay Garden for a vacation last April, we reserved for a premier room and upon check-in, we were not satisfied on the room they have provided to us due to the on going construction. The hotel staff were very accomodating to find us another room and it was in a good location overlooking the whole pool area. After a month we came back […] to Boracay and stayed again in Boracay garden and requested the same room upon reservation, and we were surprised that they upgrade my reservation to suite room instead. We were so happy and definitely return to Boracay Garden on our next year summer getaway. Read moreGenuine Hotels.com guest review
"Glamourous Rooms and Great Locations"
Boracay Gardens is the perfect resort. It has great sized and perfectly fitted out rooms. The pools and outdoors areas are spacious and relaxing. The location is great with easy access to the beach and easy walk to everything else you could possibly want. And finally the staff are extremely helpful and courteous at all times. All up we have had a great […] visit and this was my second time and looking forward to more to come. Thanks Read moreGenuine Hotels.com guest review
Hotel was in great location and very central too all nightlife only thing that wasnt pleasing was my room was in a group of rooms that was getting upgraded and the noise of construction was constant, Buffet breakfast was above average and staff very welcoming. I would recommend this hotel when the construction is overGenuine Expedia guest review
"Could be better..."
We were given a room with cracked tiles in the living room and the tub has some rust stains on it. Around 1130 pm, my Sister was brushing her teeth when she saw a small mouse going in to the drainage below the shower enclosure. We requested to be transferred to the new wing. The new wing was so much better. The Night Manager and Night Housekeeping Supervisor […] were all apologies for us and promised to relay it to the Hotel Manager. We were told that they will investigate the incident and will get back to us. We never got any call fro anyone. We told them how disappointed we were after we checked out and we expect a written apology. Two days after, we got the letter of apology. Too late. Read moreGenuine Hotels.com guest review
"Poor customer service."
Disgusting customer service. We request for a takeout breakfast the night before our departure because we have to depart 4:30 early in the morning to catch up our 9AM flight at Kalibo Airport going back home and we can't take our breakfast anymore at the hotel's restaurant. But your front desk told me that they cant accommodate our request because its […] already past 10PM and the restaurant is already closed. I ask her for any solutions but she answered there's none. The request is so simple and yet they can't even do something about it. Read moreGenuine Expedia guest review
"Great Hotel on a Beautiful Island"
For the price we paid, the hotel was great! It exceeded our expectation. Staff was very helpful and friendly. It had a direct and exclusive entrance to the main beach and even with the hotel going through some construction, no noise interrupted our stay. The rooms were very large and clean. One very high-tech shower with nozzles everywhere made bathing […] a fun experience. We would recommend this hotel for all travelers to the beautiful island of Boracay. Read moreGenuine Expedia guest review
Good location.. nice swimming pool.. room bathroom needs renewal. overall very nice hotelGenuine Hotels.com guest review
"Nice hotel in excellent location"
It is a large hotel, centrally located at Station 2 - a great place to stay if you wish to be near all the action. The rooms are basic and clean but are VERY LARGE (twice the size of a normal hotel), The buffet breakfast is small but has all the essentials. The pool area is clean and sun lounges are always readily available. However, the hotel has an […] area on the beach with sun lounges and they are always vacant. Highly recommended! Read moreGenuine Hotels.com guest review
"Quite a delightful surprise"
This review only allows for 1500 characters, so I have instead posted my review of this hotel on TripAdvisor. This is a wonderful resort and with the exception of the items in my complete review, it was a very pleasant place to stay.Genuine Hotels.com guest review
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