it Was terrible ,the Breakfast Waitress tell us we have to get out of the restaurant Make feel us like homeless the only good thing about the hotel is the housekeeping she was very politeGenuine Hotels.com guest review
On our very first day there the receptionist asked what was the purpose of our stay, as most of their guest, we were there for my husbands ins interview. The man at reception then tells us to go speak with who he called a "counselor" and leads us to a small office across from reception. The lady there asked us if when our interview appointment was and […] if we had set up the appointment for fingerprinting. I told the lady we had all requirements scheduled except for the fingerprinting because we were un aware of us needing it. She then goes on saying how my husband needed to be fingerprinted before the his appointment or they will reschedule his appointment. She said it could take days before we could get an appointment at the CAS office(which is the fingerprinting office) and she could assist us on making an appointment for us and the fee would only be $60. So we pay the lady and get ourselves an appointment for next day. We then find out that the CAS/fingerprinting office is FREE OF CHARGE. The next day I confront the lady about why she charged us $60 for something that I could have walked one block and made the appointment myself for free. She said yes that is true, but that is what she charges for people who are unaware of it. I requested my money back and she refused. I blame the hotel for this because if it wasn't for the receptions who leaded us there my husband and I would have never walked in there. Read moreGenuine Hotels.com guest review
"Hotel of Choice for Consulate Visit"
EXCELLENT hotel. Wonderful staff, great location to consulate (one block away), excellent restaurant onsite- even includes breakfast. Can't say enough good things about this hotel. Bed was a little hard (mattress on a board- Mexican style) but other than that- all was GREAT!Genuine Hotels.com guest review
AwnsomeGenuine Hotels.com guest review
"excellent hotel close to the US EMBASSY."
I was somewhat worry to go to ciudad Juarez, but after I got to talk to Rodolfo the receptionist, he has a very soothing personality, very respectful, as well as helpful. I was a little more trusting. Now my wife is very picky when it comes to food, when it came time to eat, she was happy with the seasoning at the hotel's MESTIZO RESTAURANT. El servicio […] en este hotel es excelente, leonardo el botones/handyman, se porto de maravillas. Read moreGenuine Expedia guest review
It was a comfortable stay, I liked the service a lot, it was very clean it is not luxury but it's very comfortable.Genuine Expedia guest review
"if your biz is at the us consulate, this is good."
Good and safe walking distance to consulate. Good Mexican breakfast, polite and helpful staff, secure parking, safe surroundings, shopping and eateries nearby. large room, large shower. Desk and good wifi in rooms. Hotel patrons are all apparently there for consulate business. Just like we are. Pool is good for kids or just to relax. We felt welcome […] and safe here. Read moreGenuine Hotels.com guest review
"Close to American Console and mall 10 min walk!!!"
Very nice staff!!!Genuine Hotels.com guest review
"Our stay at Hotel Conquistador"
Everything was great. Service was awesome. Hotel is on a great location. The complementary breakfast is a plus. The only down side of it was that that the mattress on the beds were to hard! But over all, our stay was pleasant!Genuine Hotels.com guest review
"Don't stay unless you like sleeping on boxes."
We stay 2 out of 4 nights schedule, after the first night we change rooms, because of the beds, cheap mattress laying on wooden boxes, no box springs, and the second room was the same, most uncomfortable bed I've every lay on. along with two double beds, which my wife and I sleep on one, my daughter on the other. (two adults do not fix on a double bed). The […] swimming pool was like ice water, you could not swim in it, and along with it being so dirty, it look like it wasn't clean for months, with cigarette butts throughout the water. the only nice thing I could say is the management and the staff was very nice, but, that didn't make up for the beds , and lack of sleep the two night we stayed. the other hotel down the road was great, box springs and all. Krista hotel. Read moreGenuine Hotels.com guest review
I had a nice time very respectful n not high. When the room had problems they move us to another one soon. I enjoy the stay and everything was close. The resturant had good food for little cost. Overall the staff was very friendly.Genuine Hotels.com guest review
the location was the best walking distance to us. embassy and medical facility. The hotel service fantastic. the waiters cook something special for my husband because they did not have it in the menu. We are going back in few months.Genuine Hotels.com guest review
"Quality Hotel Feedback"
In general was really a good hote However the following are some important notes to take in consideration:1) The Water was Cold and takes to much time to reach a Heat stable, 2) The Service was Good but can improve more 3)The Location is really very good for business related with US Consul tramits.Genuine Hotels.com guest review
this hotel was rated as a very fine hotel and the pictures were very nice, however that is not what the rooms look like and it was not an excellent place to stay. I was very disappointed with my stay.Genuine Hotels.com guest review
Very clean and well kept rooms with good service for the moneyGenuine Hotels.com guest review
"nice, safe hotel"
very nice overall, very close to consulate and breakfeast included saves some money which is great :)Genuine Hotels.com guest review
"Will not stay at this hotel again!"
Hotel is located in a good location, close to major shopping mall, restaurants, etc. However, hotel is way too basic. Minimal furniture in room, no table. Hotel hallways are un-carpeted and as such way too noisy. Could here conversations taking place in the room next door. Beds are as hard as sleeping on the floor. They advertise a "continental" breakfast...this […] is a joke! All they offered was over ripe mixed fruit and un-applealing cereal. I guess you get what you pay for. Do not recommend. Read moreGenuine Hotels.com guest review
"Great hotel for every one"
I stay before in hotels in mexico city and acapulco and hotel conquistador in ciudad juarez is the best of all i will recommend to all my friends .Thank youGenuine Expedia guest review
"Great choice for business at Consulate"
I reserved it for my in-laws so they would have a convenient place to stay near the Consulate. They only gave me positive feedback. Their daughter was also very pleased with the hotel. No complaints.Genuine Hotels.com guest review
"Hotel conquistador not so great"
The food is bad. Same old items everyday. Overall, we waren't pleased with our experience with this hotel.Genuine Expedia guest review
"Great Hotel, with minor setback"
My husband, two kids and I stayed at this hotel on our Consular visit to Juarez. The service and staff are great. The Restaurant in the hotel is a bit pricey (as expected) but the food is excellent. We stayed for 5 days and it was a very good experience. The rooms are big and comfortable considering there are double beds in each room. The cleaning service […] is good, daily and usually around the same time every day. The reception is great and they try to accommodate you as best they can and the outside pool is nice. The high points are the free internet service, the TV/Cable service and the free breakfast, although it included only 2 plates per room. The down points were that we had no fridge/microwave service and we had to buy a cooler at the nearest oxxo for our babies milk. Everytime we used the restaurant microwave we were charge a small fee. Also we had to leave a 200 peso deposit for the key and remote. The worst thing was that everytime we had to get something done we had to cross this horrible intersection because the hotel is situated a few blocks from the US Consulate and main restaurant area but on the other side of a boulevard with a busy intersection. When I weigh the benefits vs. the negatives I think at this price and commodity level I would book it again unless I can find something equally appealing across from the dangerous boulevard. Read moreGenuine Hotels.com guest review
I will Go back to the hotel it's nice place to stayGenuine Hotels.com guest review
gooooodGenuine Hotels.com guest review
"extremely convenient to consulate"
everything was great. the location was extremely convenient to the consulate. i felt safe the entire time. i would definately stay here again.Genuine Hotels.com guest review
"Great hotel , economy wise , rock solid beds"
The staff was wonderful, well everything was except for the two complimentary meals and the rock solid beds. I already had enough on my mind going to the consulate and all plus that i had to get rock solid beds that hurt my back and prevented me from sleeping .Genuine Expedia guest review
"ok for passing by"
rooms were ok but pool was full of chlorine and not cleanGenuine Expedia guest review
I am very pleased, the hotel was very comfortable, the staff very polite, room was clean at all times. I would recommended to anybody who would like to stay there.Genuine Hotels.com guest review
Its a calm Pacific place. Close to US consulateGenuine Hotels.com guest review
THE PEOPLE WORK THERE ARE VERY NICE AND COMPREHENSIVE....Genuine Expedia guest review
"It's an OK hotel for it being cheap."
There was no Iron available for our use. The cleaniness was bad. When first entered the room it did not look clean and also the covers did not look clean. We actually had to wash the covers ourselves.Genuine Expedia guest review
It was perfect for my husband, 2 sons and myself. We went for consulate business and the hotel was a 10 minute walk from the consulate, medical buildings, restaurants and a nice mall. The hotel does offer free taxi rides to the consulate so thats a plus. The restaurant was convenient but didn't offer a lot of choices. They also offer "consular services" […] but the fees are outrageous, $80 to make an appointment at the DHL. We did it ourselves. The hotel was very clean and the showers are nice and spacious, beds are very firm! Washer and dryer were a nice touch but the pool was freezing. My husband must return in December and will probably stay there. Read moreGenuine Expedia guest review
the beds are hard, I would almost wrather sleep on the floor,and sheets werte dirty apon arival.Genuine Hotels.com guest review
"Great place and people close to the USA consulate."
Great place and great people close to the USA consulate. Very helpful and great experience overall.Genuine Expedia guest review
The carpet had stains, toilet tissue dispenser was broken, no light bulb in table lamp and coffee nor juice was included with the complimentary breakfast. Other than that it was a pleasant stay, except for the gun fire one morning.Genuine Expedia guest review
The hotel was alright, but there breakfest was beans and bread most days and nothing on Sundays. No coffee untill 8:00 am if the resturant is open. The rooms are kind of dark I guess they are trying to save on the bills For the money it was ok. They do not speak very much english.Genuine Expedia guest review
"WELL LOCATED FOR us CONSULATE"
FAIR NOTHING EXTRAORDINARYGenuine Hotels.com guest review
It was a great stay. I was there for 3 nights and 4 days. The staff treats you like family, you have free rides to where ever you need to go. They also have a very safe parking lot with a fulltime watch. There is always a taxi waiting. They have a Consular assestment office that is free as part of tour stay. You also get a free breakfast. The room keeping […] ladies are trust worty. I would leave laptops, cash, phones, etc in the room and everything would be in its place after room keeping came by. Just an overall great stay. I will definitely stay there again and would really recomend it. Read moreGenuine Hotels.com guest review
over all good had some problems whit the batroom nothing mayorGenuine Expedia guest review
Gratamente sorprendido muy cerca del consulado y la atencion excelente los empleadoss muy amables y la comida del restaurant muy rica. Solo tengo un puntito malo el internet no llega a los cuartos d ahi en mas muy recomendableGenuine Hotels.com guest review
Satisfactoria en terminos generales, solo dos comentarios, deben poner botellas de agua purificada en las habitaciones y mejorar el desayuno, en lo que respecta a fruta y jugos naturales.Genuine Hotels.com guest review
El hotel está bien, no muy lujoso pero tampoco de mala calidad.Genuine Expedia guest review
"Bueno bonito y barato"
Difinitivamente es una exelente opcion, es un hotel donde su personal es amable, muy buena señal en el wi-fi, limpio y muy cerca del consulado. Se los recomiendo no se van a arrepentirGenuine Expedia guest review
"Hotel para vacacionar"
Hola buenas noches!! Para mi es la 1a vez que me hospedo en un hotel ahi en Cd Juarez xq tengo familiares alla pero en esta ocasion si lo requeri y pues bueno quedamos mi familia y yo fascinados aunque estaba un poco lejos de mi familia radicada ahi yo no le hago el feo a nada !! nos encanto bueno uno q otro arrocito q andaba ahi de amargoso ( para […] ser mas exactos en la agencia de viajes que esta ahi dentro ) no se si sea externa o sean del mismo personal del hotel, NOS ENCANTO!!!!!!!!!!!! FELICIDADES Y Q SIGAN ASI!!! PD. PONGAN ARBOLES EN EL AREA DE LA ALBERCA ESTUVO BIEN CANIJO EL SOL Y NO PUDE LLEVAR A MI NENA !!! Read moreGenuine Expedia guest review
"muy buen servicio y ambiente agradable"
Agradable estancia en el hotel, con cuartos e instalaciones limpias, muy buen servicio de las personas, muy amables las personas de la oficina de tramites consulares, solo que durante el tiempo de la estancia el internet estuvo con fallas intermitentes y la alberca estuvo algo sucia y con mucho cloro, pero todo lo demás estuvo muy bien, y los desayunos […] balanceados y ricos. En general si recomiendo el hotel a otras personas. Read moreGenuine Hotels.com guest review
"recomendable con ciertas deficiencias"
buen servicio, falta de limpieza en la alberca, un desayuno continental no muy recomendable.Genuine Expedia guest review
"Ideal para cuando vas al papeleo de inmigracion."
Desde el recivimiento hasta que uno deja el hotel, son uy amables y serviciales. se puede confiar desde la resepcion hasta los de seguridad y los taxistas, es un placer el poder contar con un hotel de esta honestidad y poder confiar en ellos.Genuine Expedia guest review
"ideal para quienes van al consulado"
muy buena y ubicado en buen lugar cerca del consulado de la clinica y de donde sacan las huellasGenuine Expedia guest review
"Hotel ideal si vas a tramitar tu visa laser"
El hotel esta bien, me quedo super cerca del consulado americano tienen el servicio de que te llevan en camioneta y te dicen donde entrar. es buen hotel, lo unico malo es que lo rente por que mostraba alberca, al llegar estaba de lo mas sucia con basura en el agua, espero que entre mas el calor y le den mejor mantenimineto por eso la calificacion de […] 3 todo lo demas super bien Read moreGenuine Expedia guest review
"EXCELENTE SERVICIO Y ATENCION"
TODO EL PERSONAL ES MUY ATENTO Y SERVICIAL, EL PERSONAL DEL COMEDOR ES ESMERADO Y TE HACEN SENTIR COMO EN CASA, LO RECOMENDAMOS, SOBRE TODO SI VIAJAS CON TUS NIÑOS , ES SEGURO, LIMPIO Y MUY AMPLIO, NADA LUJOSO PERO SE COMPENSA CON EL SERVICIO.Genuine Hotels.com guest review
"Hotel al alcance de tu bolsillo"
Estuve cinco noches en el Hotel, sus cuartos son bastante comodos y calidos, cuentan con muy buen servicio, el personal muy amable, sus tarifas muy economicas, cuenta con wi-fi muy buena senal, y si vas en tiempo de verano cuenta con una muy bonita picina. ademas cuenta con computadoras por si necesitas buscar alguna. informacion por internet. cuentan […] con su calido restaurante con platillos deliciosos aunque mi unica sugerencia seria que en el Restaurante tuvieran una mejor variedad de platillos en su menu. " MUY CERCAS DEL CONSULADO' Read moreGenuine Expedia guest review
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