All hotels in Isola, France
1 room, 2 adults
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Centre Station, Isola-2000, Isola, Alpes-Maritimes, 06420, France, ‏‎800-491-6126
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3.7 / 5Good

Score breakdown (from 41 reviews)

Average rating for:

  • Cleanliness
    3.6
  • Service
    3.2
  • Comfort
    3.8
  • Condition
    3.4
  • Neighborhood
    4.1

The following English reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"Club MV at Isola2000"
Arrived at Nice Airport 10am hoping to transfer to Isola2000 by bus but must have viewed the wrong t/table as the next one wasn’t for another 6hrs! Lots of to-ing’n’fro-ing but got a hire car (thx to the exceptional lady at Citer). Nav-skills went AWOL & so didn’t arrive at Club MMV until 18:30, just before front desk closed at 19:00 (check what process is if arriving out of hours). The flat was in a reasonably clean & tidy state & was mix of newly refurb’d contemporary (kitchen and bathroom) & the tired looking (mainly the separate toilet). Two (inc. towel rad) of the four heaters didn’t work & despite attempts of the handyman, never did. In fairness, the place wasn’t cold but their absence was evident. The kitchen had just about everything..except a kettle. Despite promises from the front desk we never received one. Totally unacceptable! The bed and sofabed were the most uncomfortable I’ve ever had the displeasure of sleeping on & none of us had a decent night sleep there–though this was more an issue of the flat vibe than the dire beds. Flat cleaned once but at the end of our stay(!) Never checked out the facilities so can’t comment on them. Club MMV is a short walk (around 10mins in boots) to Front Neige. Isola2000 is great small resort for families with lovely quiet runs. Unfortunately, I can’t give recommendation for Club MV. But can’t I dismiss it as bad. Go with your eyes open and you shouldn’t be disappointed. Just don’t take the room we had....
Genuine Expedia guest review
Other trip Apr 17, 2014
Gerry
GB
5.0 / 5Outstanding
"Great Stay"
It was perfect location, great amount of space for 6 people for a comfortable stay for the weekend. few minutes walk downhill to the slope and ski back to the apartments to within 100m metres.
Genuine Hotels.com guest review
2 night trip with friends Jan 24, 2014
danielkate88
GB
4.0 / 5Excellent
"Fit for Purpose"
2 nice Bathrooms, 3 Bedrooms including an excellent sofa bed in lounge.Great views, clean and good location. No frilsl service more like a apartment rental with a reception desk open a few hours a day.
Genuine Hotels.com guest review
6 night trip Mar 31, 2013
Whadney
GB
3.0 / 5Good
"Do it yourself hotel."
Lots of room but basic equipement! A bit of a walk to the central station so will have to rent lockers to store skis. So a basic apartment and not a hotel as advertised.
Genuine Hotels.com guest review
2 night family trip Apr 9, 2013
A Traveler
GB
5.0 / 5Outstanding
"Great value , lots of space , nice room"
All good, easy walk to slopes, use Skimium for ski hire as closest to hotel, only issue wifi didn't work. Pool facilities very clean , does what it says on the tin.
Genuine Expedia guest review
Other trip Apr 9, 2013
Siv
GB
5.0 / 5Outstanding
"Idael situation"
Very happy with the room and facilities.
Genuine Hotels.com guest review
3 night trip with friends Mar 31, 2013
A Traveler
GB
3.0 / 5Good
The hotel, reception is manned 8am-11am. 4pm-8pm the receptionist was very helpfull and efficent The room was quite basic and didnt have a tv saying that the 4person was adaquate for 2people, there is a hot plate but no oven only microwave
Genuine Hotels.com guest review
4 night trip Mar 25, 2013
M.lomax
GB
2.0 / 5Fair
"Ryanair like hidden charges - false ratings"
Chose hotel based on 2012 positive experience : willing to pay higher rate for facilities such as pool - new owners in 2013 : all facilities to be paid for extra - eg €14 per hour per adult person for pool facilities : for family of 2adults and 2children thus costing an extra € 40/day; that's almost a 50% increase on the cost of the stay file a week - a rip off ( website doesn't make it clear that it is a cost per hour and this was added since we booked) . Hotel staff could not offer a family or weekly rate and were not willing to follow up with hotel management. Linen and cleaning also now extra unlike 2012 when included. Hotel is not on slopes but went for it for facilities Especially pool after a hard days skiing. Would not recommend going forward. ( bath not cleaned and broken heater in room as well ) hotel is trading on old positive ratings - all 2013 ratings are low.
Genuine Hotels.com guest review
7 night family trip Mar 23, 2013
Maureen
IE
2.0 / 5Fair
"A disaster stay"
We arrived at the hotel to find the following problems: 1. No bedding until late evening 2. No curtains in bedroom 3. No working TV. 4. No bath plug 5. Dirty room that had no been sufficiently cleaned. 6. Dishwasher not plumbed in and tested 7. One half of sofa bed broken. .... While most of these problems were resolved it took until mid-week to get a satisfactory resolution. What compounded the problems is that the reception is only open from 09:00-11:00 and then opens again at 16:00 ( although there is an emergency number..). Unfortunately, we were not the only residence with issues and every day as soon as reception opened then was a large queue of unhappy residents complaining of similar issues. During the week the Jacuzzi was completely out of order. Even in the bar the espresso machine was out of order. The bar area is also only opened when staff are present and so if you need to use WiFi out of hours you have a sit outside the lounge in the small reception area - no wifi in rooms. The staff were clearly overwhelmed and did their best. I completely blame the owners of this establishment - it's disgraceful and we will never return to this hotel... It's a real shame because the hotel is quite modern and wouldn't need much care to make it a nice place to stay in Isola. Aside from this, Isola 2000 has greatly improved over the years and we had a brilliant skiing week. The snow was fantastic and if you want a great meal we highly recommend the Cow Club...
Genuine Hotels.com guest review
7 night trip Feb 16, 2013
Tony
GB
3.0 / 5Good
"Good Ski Accommodation"
The location of the C2A is excellent with lovely views of the mountains and resort. We booked a ‘2 - room’ apartment, this was actually 1 room with a sliding door between the living-room and bedroom. When the sofa-bed in the living-room is converted to make 2 single beds there is no room to walk around and the only place to sit is at the small dining table. Travelling with two teenage children I would book the 4 - 6 persons room next time. The biggest disappointment with the accommodation was the fact that the swimming pool, hot tube and steam room were all closed during our stay. When you travel during February you don’t expect the facilities to be closed for repair!
Genuine Hotels.com guest review
7 night trip Feb 9, 2013
A Traveler
GB
4.0 / 5Excellent
"Very disappointed pool and spa not in operation!"
Very clean, recently refurbished apartment with everything you could possibly need, including a dishwasher and 2 bathrooms and 2 toilets (only draw back was we had to make beds on arrival). Couldn't fault the apartment at all and had excellent views of the slopes. Ideal location, although quite an incline to walk back up after a day skiing, but we used locker facilities nearer to the main station so we didn't have to carry skis and boots up the hill. Reception always extremely busy as only manned between certain hours. We booked this accommodation specifically as they have a pool and spa, however this was out of action for the whole time we were and there were a lot of upset families with children. On several occasions the lift was also out of action, including the last day when we had to carry our bags down from the 6th floor.
Genuine Hotels.com guest review
Other trip Feb 18, 2013
Julie
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"excellent rapport qualité prix!"
Endroit paradisiaque avec un appartement ultra spaçieux!tres tres bien aménagé,avec tout le confort necessaire,et petit plus,un coin spa détente,avec piscine,hamam, et jacuzzi,le tout avec vue sur les montagnes et les pistes enneigées!bref,rien a redire c'etait parfait!
Genuine Hotels.com guest review
2 night trip with friends Mar 26, 2015
michel
FR
2.0 / 5Fair
"Uniquement si vous êtes patients"
AU SECOURS ! La réception de l’hôtel n'ouvre qu'à 16h30 (et ferme à 19h30), heure à laquelle tout le monde arrive. En arrivant à 17h, nous avons eu les clés à 18h30. Une pauvre employée seule pour assurer les check-in, check-out, le pressing etc... Aucune réservation par internet n'avait fonctionné... Pour certains, arrivée dans des chambres non nettoyées... un patron ABSENT au moment du coup de chaud. Bref un début de séjour catastrophique qui ternit une prestation pourtant correcte au niveau des appartements (propres, bien chauffés).
Genuine Hotels.com guest review
1 night romance trip Apr 5, 2015
Morgan
FR
4.0 / 5Excellent
"À découvrir isola2000"
Découverte bien agréable de la station isola2000 pour le weekend de Pâques Appart hôtel bon rapport qualité prix Service ménage en option Organisation de l'accueil à optimiser
Genuine Hotels.com guest review
2 night trip with friends Apr 4, 2015
Benoit
FR
2.0 / 5Fair
"probleme de personel"
les réservation internet même prépayées n'avaient pas été reçues par la résidence puis 1 heure d'attente debout à faire la queue avec les autres arrivants à la réception pour retirer la clé parce qu'une seule personne doit traiter seules toutes les arrivées et ne peut pas le faire plus vite la même personne répond au téléphone, aux questions diverses sur les prestations de la résidence, vendre des tongues à 2 € pour la piscine, plie et distribue les serviettes de bain manquantes, etc. mais ce n'est pas un problème de sous effectif d'après l’hôtelier au petit déjeuner, on retrouve la même employée au bord de la crise de nerfs car en train d'essayer de réparer la machine à café devant une queue de personnes sur le départ pour le ski c'est épique mais ce n'est pas un problème de sous effectif !!! gros problème de literie, les chambres sont TB mais les matelas sont de TRES mauvaises qualité
Genuine Expedia guest review
Other trip Apr 7, 2015
Bloody
FR
4.0 / 5Excellent
Résidence agréable avec piscine, personnel accueillant et très souriant. Appartement moderne et fonctionnel, tres bien équipé, mais finissions à revoir (plinthes, pas de housses de protections sur les oreillers, matelas... donc tâches visibles) petit bémol, grande chambre avec 2 lits simples accolés et non 1 vrai lit double!
Genuine Expedia guest review
Other trip Mar 26, 2015
gregory
FR
5.0 / 5Outstanding
"Résidence en bon état."
Résidence en bon état. Le personnel fait son maximum mais il manque du personnel. Pas vraiment proche des pistes mais belle vue sur le domaine.
Genuine Hotels.com guest review
3 night trip Mar 20, 2015
A Traveler
FR
3.0 / 5Good
Appartement récent, les équipements sont en bon état et confortable mais l'organisation ne suit pas car l'équipe (sympathique) est débordée et ne peux assurer le service client attendu : par exemple pas de serviettes livrées pendant le WD malgré les demandes répétées.
Genuine Expedia guest review
Other trip Mar 23, 2015
A Traveler
FR
4.0 / 5Excellent
"Bra boende"
Bra utrustad lägenhet på bra läge i Isola 2000. Bra service att kunna köpa nybakat bröd i receptionen på morgonen!
Genuine Hotels.com guest review
4 night romance trip Mar 5, 2015
A Traveler
SE
4.0 / 5Excellent
Bon accueil à la réception - Fourniture des draps et serviette et nettoyage de l'appartement en fin de séjour appréciable - L'offre des crèpes le mercredi à 16 h 00 est une très bonne idée - Résidence assez récente dommage qu'elle ait pas mal de malfaçons (sous face des balcons cloquées, décollement des enduits de façades, remontée d'humidité dessus plinthes, décollement de la peinture en plafond de la piscine etc) mais dans l'ensemble séjour agréable
Genuine Hotels.com guest review
6 night romance trip Mar 16, 2014
A Traveler
FR
4.0 / 5Excellent
"Chambre confortable"
Bon séjour dans cette résidence.Proche des pistes ,une chambre spacieuse un bon équipement .A recommander.
Genuine Hotels.com guest review
2 night trip Mar 10, 2014
Zanetti
FR
4.0 / 5Excellent
"Bonne chambre pour un séjour entre amis"
6 adultes pour mutualiser l'investissement avec un confort très acceptable.
Genuine Expedia guest review
Other trip Mar 17, 2014
Franck
FR
4.0 / 5Excellent
"Hôtel au pied des pistes"
L'hôtel propose des appartements spacieux et très bien agencés avec un excellent rapport qualité prix. La vue de la terasse est magnifique, la propreté est au rdv. Seul bémol, la télévision est minuscule... Lhotel est très bien situé, å 1min à pied des pistes, magasins en tout genre (location de skis, forfait etc...). Le spa est à fuir car la piscine est petite comparé au grand nombre de clients dans l'hôtel. Impossible de nager ni de se reposer (80% d'enfants qui sautent et crient à tout va, dans une si petite salle : intenable!). De plus la propreté des vestiaires laisse à désirer... Le personnel de l'accueil est assez satisfaisant même si un sourire ne serait pas de refus. Je reviendrai dans cet hotel pour 2 points : prix imbattable pour des appartements spacieux et proximité des pistes (attention, si vous souhaitez prolonger votre séjour, les prix ne sont plus les mêmes!! Comptez le double du prix par nuit alors prévoyez votre séjour à l'avance!)
Genuine Expedia guest review
Other trip Mar 15, 2014
marie
FR
3.0 / 5Good
"SPA sympathique"
Gestion de la résidence laissant à désirer..Nous avons du réclamer toute la semaine le kit d'entretien que nous avons jamais obtenu, par ailleurs. Il manquait les oreillers à notre arrivée, que nous avons été en mesure de récupérer que deux jours plus tard..La vaisselle était dégoutante, impossible de nous en servir à notre arrivée. Bref, heureusement qu'il y avait le SPA qui était fort sympatique le soir après une journée de ski. Toutefois, il faudrait trouver une solution pour qu'il soit ouvert également le lundi..
Genuine Expedia guest review
Other trip Feb 24, 2014
Pat
FR
3.0 / 5Good
"Correct mais certaines choses importantes à revoir"
Appartement très bien aménagé avec une jolie vue et très fonctionnel Les gros défauts: - piscine annoncée à 31degrés et seulement à 18 en réalité - Les ouvertures de SPA pas assez étendues par rapport aux fermetures des pistes de ski - la réception fermée entre midi et 16h00 - le ménage quotidien très insuffisant - me réceptionniste qui entre à la fermeture dans le SPA avec ses chaussures de ville pas nettoyées alors que nous sommes encore pieds nus à l'intérieur du jacuzzi - pas d'animations ni de bar
Genuine Hotels.com guest review
2 night trip Feb 14, 2014
Ophelie
FR
3.0 / 5Good
Выбрал бы другой!!!!
Genuine Hotels.com guest review
7 night trip Jan 4, 2014
A Traveler
RU
4.0 / 5Excellent
"Deuxième séjour dans cette résidence"
Résidence moderne, appartement spacieux... peut-être un peu mieux préparé hors-saison. Mais je pense que je resterai fidèle pour mon prochain séjour.
Genuine Hotels.com guest review
7 night trip with friends Dec 28, 2013
RL
FR
4.0 / 5Excellent
Great although not perfect location with a 3 min walk to slopes and restaurant/shopping center. Nice view of the mountain from the balcony. Very friendly and helpful staff. No problems. Bathroom/kitchen fairly new, clean and well equiped. No luxus but more than descent.
Genuine Hotels.com guest review
4 night trip Apr 9, 2013
A Traveler
SE
3.0 / 5Good
"God beliggenhed og ellers fint men ikke prangende."
Hotellet ligget 150 meter fra en piste hvor man kan stå af og på. Ellers er hotellet fint hvis man forventer en seng og en lejlighed som på ingen måde er luksus men bare funktionel. Fin pool og spa som dog koster penge at benytte. Receptionen er kun åben to gange to timer om dagen, hvilket kan være et problem. Ved sen ankomst vær sikker på at kende dit værelsesnummer. Kun ved en tilfældighed fik vi vores værelse den første dag da vi ankom kl. 23.00. Ellers måtte vi have sovet i bilen. De havde lige glemt at informere os at vi bare skulle gå til værelse 606 som var åbent.. Hotellet er vist lige blevet overtaget af nye ejere og jeg kunne forstå at de arbejder på en masse forbedringer..
Genuine Hotels.com guest review
4 night family trip Apr 5, 2013
Thomas
DK
4.0 / 5Excellent
tres bien
Genuine Hotels.com guest review
2 night trip Mar 30, 2013
druart
FR
3.0 / 5Good
"Idéal pour tout le monde"
Bonne equipe..... Un peu loin des pistes de skis il faut un peu marcher :( Bon accueil, en revanche la propreté de l'appart reste à désirer. Le ménage de fin de séjour est payant et OBLIGATOIRE!
Genuine Expedia guest review
Other trip Mar 25, 2013
A Traveler
FR
4.0 / 5Excellent
Bonne
Genuine Hotels.com guest review
2 night family trip Mar 7, 2013
A Traveler
FR
4.0 / 5Excellent
"appartement spacieux"
Bon rapport qualité prix. Appartement pour 4/6 personnes (plutôt 4 adultes et 2 enfants) spacieux avec deux salles d'eau., grande cuisine. Peut être un peu loin des pistes.
Genuine Hotels.com guest review
3 night trip Mar 5, 2013
A Traveler
FR
4.0 / 5Excellent
"dicht bij de skipiste"
Het verblijf was uitstekend, daar we een appartement hadden,maar de inkom en de skiruimte was een echte vuilnisbel. Er werd nooit gekuist, wat vorig jaar wel was.
Genuine Hotels.com guest review
7 night trip Feb 2, 2013
ouder paar
BE
3.0 / 5Good
Ménage de la chambre pas fait à notre arrivée à 19h. Jacuzzi en panne. Wifi occasionnel. Sèche linge en panne. Sinon chambre agréable.
Genuine Hotels.com guest review
5 night family trip Dec 29, 2012
stephane
FR
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night trip with friends Mar 27, 2015
A Traveler
FR
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night family trip Feb 28, 2015
A Traveler
SE
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night family trip Mar 4, 2015
gregory
FR
4.0 / 5Excellent
Genuine Hotels.com guest review
4 night family trip Mar 10, 2014
A Traveler
FR
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night trip Feb 14, 2014
A Traveler
FR
4.0 / 5Excellent
Genuine Hotels.com guest review
Trip with friends Jan 24, 2013
Alex
SE

TripAdvisor reviews for Les Terrasses d'Isola

Overall rating:Based on 80 traveler reviews

Most recent traveler reviews:

Overall Rating
"Some big misses here but nice enough"
04/10/15 jtay montreal, Quebec
Terrasse isola Good value in peak season (belgian carnaval). Tons of snow, ski in ski out conditions. Bring your chains. Grocery stores an easy walk and rather cheap and well stocked. Need resos for restaurants. Units are renovated and well appointed and good reception on flatscreen tv. Kitchens and bathrooms were clean. Overall space a little on the small side. The pool was chock full of kids, no laps here. Too many people in the jacuzzi at all times. One steam room was out of use. Very restricted pool jours. Great mini club and activities. Beware though, all animation is done by the same person and can be a little disorganised. The big miss here is the beds. Very uncomfortable, we opted to sleep on the obviously less used pullout. Also the one room is only a sliding accordion type door. Lots of restos in walking distance. Byo towels or pay 8 Eur/person Do your own clean up or pay 45 eur per person. I would spring for this as it has to be let to the next person how you leave it, etat des lieux and all. I had to reclean costing us time on our 12 hour drive. Also spring the 45 eur for peace of mind indoor parking! Baguette service was good.
Overall Rating
"Ski trip with our friends from Aups, Provence"
04/01/15 Simon A Shepshed, United Kingdom
I agree mostly with Antonia that now the MMV Hotel/Apartments have been downgraded there have been lots of changes like paying for towels etc.The main problem appears to be that you can now book for shorter periods than 7 days which has put pressure on the staff who haven't got the resources to clean, prepare, and book in/book out guests. There are 2 big blocks of rooms each going up to the 8th floor and only one reception, manned by 2 persons but only a couple of hours each day!! The staff are very helpful but cant cope with the extra workloads. We weren't even there in a busy week!
Overall Rating
"Clean, but below average"
03/30/15 mikeslone boulder
This could very well be one of the better places in Isola 2000, but it is far below the standards of other places I have stayed at other ski resorts. I would give this place at most 2 stars and would probably not stay here again. The apartment was clean and for the most part updated in the last 10 years, but one bathroom wall had holes in it and looked unfinished. No bath towels or products are provided in the rooms without asking and the same goes for the kitchen- no towels or dishwashing soap. If you stay here, you need to bring your own bath and kitchen products or you will have to walk 20 minutes to a store that seems to be rarely open. We stayed in a room near the end, which made getting access to the free wifi very difficult. When we did get a signal, there wasn't enough bandwidth to view any websites or send emails. This wasn't a big deal for us as we were there to ski, but if you plan on needing wifi for anything, it won't work from room 211 or at the edges of the building. To get to the slopes or restaurants, you should plan on walking at least 10 minutes each way on a busy road where people tend to drive much faster than they should. We were told there was a bus that could take and pick you up, but we never saw it. The front desk staff was helpful and friendly and made it easy on me to not have to speak French. No complaints from me, although I did see huge crowds waiting in line to check in on Saturday night. People looked quite frustrated, but my check in process went quick and was painless.
Overall Rating
"Penny pinching"
03/22/15 antonia w Aups, France
We stayed here last March and again this week ,We asked for two double rooms for adult couples and again were given an apartment with only one double bedded bedroom,a sofa bed in the lounge and a bunk bed .not suitable for two couples.We waited three hours for new room only to find changes ,No towels or cleaning packs ,New rules!! We have to pay now as it is down graded to 3star hotel ,We could have bought our own had we been imformed! We are still expected to clean before leaving (checked) before you get your deposit back.Reception under staffed and definately no flexabity when bringing up the problems of extra charges .Never the less the facilities in the apartment were good and I am sure we will return again.
Overall Rating
"It's fine, but expect some hassle!"
02/21/15 jw6969 Virginia Water, United Kingdom
Many reviews of good and bad of this place. Here's the truth! We had a "2 bedroom apartment". Apartment A111. Actually, it had one double bedroom, bunk beds in the hallway bed area and a very good sofa-bed in the compact sitting/dining/kitchen room. It's all quite new. Kitchen has a huge fridge/freezer, dishwasher and microwave. Well equipped. One bathroom, one shower room with we and a separate wc. Plenty of hot water and good pressure. Double bed is small and mattress cheap. Big balcony and a fabulous view of the mountain. All in all, it was a grat apartment for a family of 5. Downside is the dire management of this place. There aren't enough staff and the cleaning staff who looked after our apartment just didn't do their job. We turned up a day late due to the road to Isola being shut for Abalanche problems, yet there was no bedding in place, no towels, no loo rolls. So we went off to ski and reception (very nice girl) got on to room service. 6 hours later, no change. We were given linen and towels to sort out ourselves. After 3 nights, we came to leave and my €500 deposit was in the safe and he bloke with the key had left for the Coast. Eventually, a credit to my credit card was agreed, but it wasn't what I wanted. These apartments also come with garaging, and it snows quite a lot in Isola, so can be worth it. The walk into town and for skiing is 5 minutes max and not remotely taxing. We didn't use the pool as there are plenty of other things to do and it was always packed. Wifi worked in our room althgh it was occasionally unreliable, but mainly ok. So overall, expect a bit of hassle, but the accommodation is good, and it is cheap. We would use it again.
Overall Rating
"Cheap but awersome (For group of friends)"
01/03/15 simidodo Budapest, Hungary
We visited this place a year ago, we didn't expect much because it was in France, but is surprised us in a good way. We were in the lower equipped part which was cheaper, but it was excellent. It is a new building at the end of the village, but 1 minute walk for the nearest pists, and 5 minutes from the shop, and the centre. The room was new, the view was excellent. Everything was clean and new. We really had a great time. The only critical point was sleeping. The whole apartment was one big room, there weren't doors for separate the two parts. Me and my boyfriend slept on the couch in the "living room" and it was very uncomfortable. But my best friend and her boyfriend slept in the "bedroom" and the there were two bed which were extra small. The spa facilities were great. Beautiful view from the Jacuzzi to the mountains, the water was a little cold but it was ok. Quite uncomfortable for two pairs but excellent for friends.
Overall Rating
"shambles"
07/07/14 c_polat Bucharest, Romania
perfect location but horrible bad hotel. room full of dog hair.wifi dosnt work.reception dont know english.2 girls stay 1 hour talk with phone make you wait.evening nobody in reception.they dont have tecnical service.we remained in captivity in elevator.nobody didnt come and talk with us or make us calm.they call service he come from city and he open with one key and he tell to us i give same key to reception.after i go and talk with reception they say we dont have peronal for this.
Overall Rating
"Brilliant - Can't see how anyone can fault it."
04/13/14 cathdes middleton on sea
We travelled as a group of two families with teenage children. It is our fourth time to Isola and this was a lovely surprise. We decided to go for apartments instead of a chalet because of the added facilities of the pool and Jacuzzi and it was a good decision. It was lovely to come back to those facilities at the end of a day skiing. The rooms were quite spacious, having the brilliant feature of two bathrooms, one with a loo and a separate loo - brilliant idea. Great kitchen facilities, ate in most nights. Very close to the slopes, shops and bus station, with breath taking views of the mountains and the slopes. The staff were very helpful, especially Jonas and Marie on the front desk, who spoke English and could not have helped us more. Even letting us stay in our room on the last day until our late bus, as our friends had been able to book one more day when booking and were charged less!! It was a very reasonable price for what we had, so we could not complain. This has been a brilliant find and we will be returning.
Overall Rating
"Ski trip to Isola 2000"
03/24/14 Simon A Shepshed, United Kingdom
Just returned from a weeks ski-ing in Isola and stayed in these apartments for the first time with our friends who live in France. We have stayed in Isola 2000 many times and these are by far the best apartments and most convenient for the slopes we have stayed in. Our friends who booked the apartment thought we were getting 2 bedrooms but it transpires there are only 8 of these in the entire 2 block complex. We complained on arrival and the staff were very kind and helpful and allocated us an extra apartment that our friends stayed in at no extra charge. As cang30 has commented book larger rooms as the sofa bed when extended will fill the area of the lounge/kitchen. Also, the room you book for 4/6 people will probably have bunk beds if you don't want to sleep on the sofa which are really for kids or teenagers.
Overall Rating
"Dirty, really bad service"
02/18/14 Emese S Budapest, Hungary
We travelled with a group. So the receptionist do not talked to us, even not answered to our questions, however I am an advanced frech speaker and a tourism pofessional! They were ingoring to everyone, that is not the way of providing services. There is no Wi-Fi as it was offered and a French couple told us since it was neither on the week before... The spa is small and crowded, avarage. Good point is the parking and the place to leave our skis. The house itself was really dirty, during the six nights they never cleaned the stairs, elevators or the hall. I know we were in an apartement, but why should I clean outside of it??? The apartments are not bad, newly made only some maintance work missing. Huge toilettes and bathroom, well equiped kitchen. Overall I liked it, exapt the sofa bad was uncomfortable. The good joke was the cleaning: no hoover (that is usual in France), only a brush (not a broom or sweeper) and a swab without bucket. As we have complained about it, but nothing. One night some other guests kick our door at 3:15 am, and bellow : " p*tain allez-y!" ... I know we were also a bit loud 2 times, but do not behaved like animals. When we told it to the receptionist, she said, it is fine... At least, I loved our stay, because of the slopes and friends, but it is not a welcomed hospitality!
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