"Hotel Aloft Harlem"
I really liked the Hotel Aloft Harlem. It's very new and nice. It's in a gentrifying part of Harlem. It's near Columbia University, which is why we picked it. It is a "hip" kind of hotel, like a W Hotel or The Nines (I think it's part of the same chain as W). The staff was very, very nice and helpful with directions, etc. The bed was very comfortable. […] My only negative comment is that the room is very small. I would gladly stay here again. Read moreGenuine Hotels.com guest review
"Nice Harlem Hotel"
This was our second stay at The Aloft Harlem and won't be our last!Genuine Expedia guest review
"Best in the area"
This hotel meets the usual Doubletree standard with high quality for a good price. I arrived very late at night and received a cheery welcome from the front desk. This is probably one of the few places in the area with a hotel bar and the bartender is fantastic. She gracefully handled a large overly rowdy crowd, closed down the bar without incident, […] and let me get in a late drink order as I just arrived. Read moreGenuine Expedia guest review
"Loud and already tattered"
While this hotel is relatively new, it shows signs of poor maintenance. Walls in the room were badly scratched, baseboards loose, bathroom door not closing and malfunctioning lights. On weekend nights, the lobby cranks up the volume and turns into a loud night-scene. Room was poorly insulated against outside noise. Pillows were flat and the decor includes […] brown carpet on the walls. The lobby is about a dozen steps down from the street level. Bathroom (shower and toilet area) is dark. Few good dining options nearby but convenient to subway and buses. Laundry on site and good free wifi Read moreGenuine Hotels.com guest review
"Great urban vibe"
I loved the music and decor of the lobby. It all had a great urban vibe that was so Harlem. The only problem I had was making tea in my room. The machine had directions that I could not understand, so I went for tea in the lobby. That was so much easier. The person at the desk did offer help to me up in my room, but I just did not choose that option. […] All in all, a great stay. Nice bed!!! Read moreGenuine Expedia guest review
This boutique hotel nestled in the heart of Harlem afforded me a very good hotel experience at a reasonable rate. Majority of the staff was friendly and accommodating. Room was chic, clean and comfy. I'll be back!Genuine Expedia guest review
"We will be back"
We could not be more pleased. We were close to the places we had to attend.Genuine Hotels.com guest review
Everything about this stay was wonderful! Classy, sheik and so clean. Excellent location.Genuine Hotels.com guest review
This hotel worked well for us. We were attending a play at Columbia University, a short walk away.Genuine Expedia guest review
FANTASTICGenuine Hotels.com guest review
"Happy in Harlem"
This is my second visit to Aloft and it won't be the last. The hotel staff is personable and professional, and quick to assist when requested. Phones are picked up immediately, no endless hold times. Check-in is a breeze and welcoming. There are so many shops right around the corner, that you don't even have to travel downtown. I'll definitely retu […] rn. Read moreGenuine Hotels.com guest review
Came down for my girlfriends birthday....the hotel itself was nice the area around it was a little skeptical and the main down fall was their was no parking u have to pay for parking somewhere elseGenuine Hotels.com guest review
"Surprise in Harlem"
Excellent location if you are doing business in the Govt Center area, or to visit Columbia. Great staff, clean rooms, though they are small. No safety concerns inside, and is across the street from a police station. Easy walk from 125th ABC station. Many local shops and a movie theater in immediate area. Price was great for NYC.Genuine Expedia guest review
"nice hotel close to subway, duaneread,church,"
I enjoyed my stay in Aloft Harlem. fast check in and check out. room size,and bed comfort.Genuine Expedia guest review
This hotel is great, the rooms are spacious and the beds feels good. The house keeping wasn't that great. My bed was sloppy made like they just threw the covers over. Looked like someone was still laying in itGenuine Hotels.com guest review
Wonderful staff and great location. We were very pleased with our stay!Genuine Hotels.com guest review
"Great Harlem hotel"
I use to live in Harlem, and always wanted to check out Aloft. Wonderful little hotel and great price for staying overnight in the city. I would highly recommend.Genuine Expedia guest review
"Excellent "home base""
This was our second stay in 6 months, and I plan to go back again before the end of the year. The staff was incredibly helpful, friendly, efficient and pleasant to deal with. The accommodations are fairly simple and straightforward, but it has everything we wanted in a "home base" for our visit to the city. It feels cozy and quiet, which we needed both […] before and after our long days of visiting family and sightseeing. This hotel is an excellent bargain. Read moreGenuine Expedia guest review
"A Good Hotel Experience"
The Hotel was clean and comfortable. Located close to the MTA and restaurants. The only critique I have is the drinks at the bar were way to expensive and there was a D.J. playing loud music in the lounge as you entered the hotel. Attempting to have a nice quiet drink at the bar was out of the question.Genuine Expedia guest review
"Within walking distance from my brother's funeral"
Very satisfied.Genuine Hotels.com guest review
"Good Location for Harlem Visits"
It's a local standby, with good atmosphere, but the overly modernized room decor if not as comfy as I prefer.Genuine Hotels.com guest review
"Convenient to all the attractions I wanted to see"
The staff and location were great, I would stay here again!!!Genuine Hotels.com guest review
"Be aware of location"
The ALoft is always a hotel you can count on to a safe bet and the aloft I'm Harlem was no different. However it's important to know this hotel Is in the heart of Harlem. There are attractions around such as the Apollo theater but if your looking for a tourist attraction I suggest staying in Manhattan and travel to visit. Overal staff was nice even […] with only 6 floors still a very nice hotel. Read moreGenuine Expedia guest review
Very nice hotel. Service desk personnel could have been nicer.Genuine Hotels.com guest review
Response by Aloft Harlem Thank you for your review. We appreciate your feed back. I will review this information about your experience at our hotel. We look forward to having you stay at our hotel again !
As always your staff at the Aloft are always friendly and accomdating.Genuine Hotels.com guest review
"Not a typical Aloft"
We've come accustomed to the Aloft standard across the US, but this location fell victim to the NYC hotel curse. Small rooms, outdated charging stations that don't support USB for the iPhone 5c, firm (cheap) beds, noisy air conditioners were all present. Our room faced directly into an apartment complex, so we had to keep our windows closed. Our room […] didn't have any room to work at the desk as the chair was pressed against the bed and the air conditioner. We were a bit scared of the neighbourhood, but it grew on us after a few days. All of the hotel staff were nice, except one woman who was quite possibly the worst aloft front desk manager we've ever experienced. This was our 11th Aloft visit and definitely the worst of the chain so far. Read moreGenuine Hotels.com guest review
Response by Aloft Harlem Thank you for your review. We appreciate your feedback about your experience at our hotel. We pride ourselves on providng excellent customer service. I will share this information with our staff. Even though your experience did not meet your expectations, we look forward to the opportunity to have you stay again at our hotel.
Hotel staff very friendly and helpful. Bartenders very good and personable. Hotel is modern and very hidden with entrance located off the street. TV and Wifi good in room but closet is non-existent with bathroom being small. Room was clean and fairly comfortable bed.Genuine Expedia guest review
Response by Aloft Harlem Thank you for your review. We appreciate your feedback about our hotel and our staff. We are glad that you enjoyed your stay at our hotel. We look forward to having you stay at our hotel again!
"Nice close to shopping and food. Good location"
Enjoyable. Nice after hours lounge area with DJ on the weekend. Nice shopping area close to hotelGenuine Expedia guest review
"I'll Be Back"
I had the perfect room with a good view. I loved my king size bed. It was a great first time visit to Harlem.Genuine Expedia guest review
Response by Aloft Harlem Thank you for your review/ We are glad tthat you enjoyed your stay at our hotel. and in Harlem!
"Hotel near the Apollo"
Very convenient to the Apollo theather and all the Harlem has to offerGenuine Expedia guest review
"Nice hotel in famous Harlem, NY"
We were a bit surprised that they had no on site parking or instructions for how parking worked. There is a loading zone but people were waiting for the bus and it was blocked with snow. There was no valet nearby to direct us to a cart so we could feel safe unloading our car. We were surpised at the size of the room, this if fine for a few nights of […] a business stay, but it would not be a good stay for a long period of time. The staff was very helpful and friendly. Read moreGenuine Expedia guest review
The hotel was extremely clean. The staff was helpful and made my stay easy. Nice place to stay if your in the area, not to far from new york attractions.Genuine Hotels.com guest review
Hotel lift from street level to lobby was not working making it difficult to carry luggage but staff were helpful....snow banks at entrance/street level could have been cleared betterGenuine Hotels.com guest review
This is a wonderful spot to stay in Harlem.Genuine Hotels.com guest review
"Great hotel and fair price"
We love this hotel and will stay here from now on since we have to come to NYC frequently. The staff is incredibly friendly. The atmosphere is awesome--great bar. Near the subway and some great restaurants. Very clean.Genuine Hotels.com guest review
"funky, fun hotel in the heart of Harlem"
Aloft Harlem is a great boutique hotel in the heart of Harlem. Need to be close to Columbia University and want to walk to it? Check! Want to be close to subway? Check! Interested in hip night spots such as Red Rooster? Check! Want to get to experience a part of NYC that has long been ignored and going through a renaissance? Check! Want a no-hassles […] check-in/check-out? Check! And most of all: want a cool hotel room with great space and well kept? CHECK! Read moreGenuine Hotels.com guest review
The staff is wonderful. Everyone was professional and kind, especially when I had to extend my stay because of a snowstorm.Genuine Hotels.com guest review
Room was clean. It had a nice modern feel to it! The only bad thing I have to say about the hotel was that I did not get service on my cell phone. The wifi was really slow.Genuine Expedia guest review
Response by Aloft Harlem Thank you for your review. We are glad that you enjoyed your stay at our hotel. We appreciate your feedback about your experience. We look forward to having you stay at our hotel again!
"home is where the heart is."
in the heart of harlem - my home for over 50 years.Genuine Hotels.com guest review
"Prefect for me"
Attended an event in Harlem. Needed a cool, clean place to stay. Aloft was a perfect choice.Genuine Expedia guest review
Response by Aloft Harlem Thank you for choosing the Aloft Harlem ! W e are glad that you enjoyed your stay and we appreciate your feedback about your experience at our hotel. We look forward to having you stay again at our hotel!
"Nice ambiance and atmosphere in Harlem."
I needed a hotel close to the CUNY (New York City College University buildings in Harlem) for a conference. This one came recommended as walking distance. Overall, I found the experience very pleasing.Genuine Expedia guest review
Response by Aloft Harlem Thank you for your review. We are glad that you enjoyed your stay at our hotel and in Harlem . We hope that your next trip to NYC that you will choose Aloft Harlem for your hotel accommodations!
"Stayed one night to visit Columbia. Easy cab ride."
very helpful staff. friendly environment. can't say much because stay was very short, but thoroughly enjoyed.Genuine Expedia guest review
Response by Aloft Harlem Thank you for your review. We are glad that you enjoyoed your stay at our hotel. Thank you for your feedback about your experience at our hotel and in Harlem. We look forward to having you stay at our hotel again!
"No Hot Water After 10 pm"
I liked the hotel, the only problem was no hot water after 10 pm. I was there 4 nights, and every night after 10 pm the water was cold. It came back on at 6 am. I thought I was in Europe.Genuine Hotels.com guest review
"Everything was great One exception"
Everything was convenient. The room was great. The only issue, was no hot water after 10:00 p.m. Apparently, they were having boiler problems, because of the extreme cold minus degrees, and turned the hot water off at night. In the morning the water was fine, but at night after 10 it was ice cold.Genuine Expedia guest review
Very pleasantGenuine Hotels.com guest review
The manager Daniel assisted to correct any imperfections.Genuine Expedia guest review
I absolutely loved the facility. Don't let the location fool you. Besides the building being very nice, the inside was clean and upscale. My only qualm was getting up early in the morning to move my car (obeying NYC alternate side parking rules). Otherwise that, the rooms are great, and the service was impeccable. Is definitely on my "must-stay" list […] when I return. Read moreGenuine Hotels.com guest review
Close to 125 st station, going to every main spot of Manhattan is good. and there is M2 bus going to the east side of the Manhattan along the 5th av. The hotel inside is great. Wifi is free and good (better then other hotel that provide pooooor wifi signal). The other facilities are good. Room was warm (room temperature is adjustable every degree), […] but the air-conditioner a bit too loud. The hotel staff were nice. Read moreGenuine Expedia guest review
"Very Nice A must stay!"
This is a very nice Hotel. rooms were very comfy and clean. Staff was excellent and very helpful. Shopping area was close by and so was public transportation. I would definately stay here again! I would suggest this hotel to friends and family.Genuine Hotels.com guest review
"Heart of Harlem"
I really enjoyed my stay. Comfortable bed, close to nice restaurants, subway one block away. Only downside is there is not a full food service in hotel so you have to go for breakfast. There is a small store in the lobby that sells cereal, milk, yogurt, and pre-made sandwiches. The bar has light fare (chicken wings or tenders, hummus with chips, et […] c.) Read moreGenuine Hotels.com guest review
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