S.J. Suites Hotel - San Juan

We really enjoyed staying at S.J. suites. It was clean and comfortable. Great staff. We arrived about 10:30 a.m. They stored our luggage in a locked room until our room was ready in the afternoon. They also said they would hold it the next a.m. until we were ready to board the ship. Just a walk down the hill to board the cruise ship, didn't need a taxi. […] Will stay again if we go back to San Juan. Read more

Genuine Hotels.com guest review

We got exactly what we expected based on other reviews. The hotel is in a perfect spot to walk around and see some sights, do a bit of shopping, and have a good meal. The desk staff were wonderful...they gave us maps, directions, recommendations. We were interested in renting bikes and they made the calls to find out the rates and hours. They even offered […] us their popcorn! To enter the hotel is odd- you ring a bell and take an old elevator to the second floor. The lobby and coffee area are the most recently remodeled. The rooms are very worn and dated, and you reach them by unlocking a steel grate door. But they are perfectly clean and had everything we needed for one night. Except for maybe a window..... We felt very safe, and had no qualms about leaving our luggage so we could explore before leaving for our ship. We would certainly stay there again, especially for the price. Read more

Genuine Hotels.com guest review

Decent place to stay for the money if you want to be in the heart of old San Juan.

Genuine Hotels.com guest review

Nothing fancy, its like a regular apt. Nobody around, very quiet. Great location, great price, the trip was fantastic.

Genuine Hotels.com guest review

location was very convenient and the rates were very reasonable. room was kept clean and well maintained. overall decor was a little outdated and worn but was definitely a great value.

Genuine Hotels.com guest review

many rooms without windows, no phones in rooms, no ice machines, some staff members were helpful

Genuine Hotels.com guest review

staff was very friendly and knowledgeable. the iron gates on every floor kinda threw us for a loop. there is no parking for the hotel so you have to find a place on the street (check how long you can park there or they WILL tow your car) or park in a lot (very $$$$$$). but it is close to all what old san juan has to offer.

Genuine Hotels.com guest review

The rooms were clean, the air conditioning was wonderful, and we felt safe even though we arrived around 3am (flight delay!). It was no Marriott, of course, but it was perfect for our needs - an affordable, safe, and clean place to stay overnight in old San Juan before our cruise.

Genuine Hotels.com guest review

The best location, and best service. I will come back to this hotel. Love it.

Genuine Expedia guest review

This hotel had a wonderful location right in the middle of old san juan. it was clean, quiet, and very enjoyable. the staff was super. we would stay again.

Genuine Hotels.com guest review

The desk attendent was friendly and helpful. Check-in & out was quick and efficent. The attendent even provided for our luggage to be kept in a locked room for a couple hours after check out. However, the room was very disappointing, which is directly related to the housekeepping staff. (1) The shower appeared dirty; (2) noises from other rooms were […] easily heard through the thin door and walls; and (3) there was body hairs in the sheets - both from skin and pubic. As we didn't arrive until 3:30 AM resulting from flight delays, we slept in our clothes. Read more

Genuine Expedia guest review

would never recommned this hotel...no windows in the room,,,no phone, no clock,no drinking glass....

Genuine Hotels.com guest review

It was not fancy, but was located right in the center of Old San Juan. The staff was very helpful with taxis, maps, recommendations for dinner and breakfast, and directions. The room was very clean and comfortable.

Genuine Hotels.com guest review

We were looking for a hotel in the heart of Old San Juan where we could spend the night between flights and be able to walk around and check out Old San Juan. That is exactly what this place is. Nothing more, nothing less. Room had a bed and bathroom. No window. It's just a place to sleep... Staff was friendly, and helped us figure out where we wanted […] to walk to in Old San Juan and they got us a cab when we headed to the airport. Read more

Genuine Hotels.com guest review

We were impressed at the location and friendliness of day shift staff. The hotel offers no parking but a great location. There are no windows and no phones in the rooms but the beds are very comfortable and the furnishings are updated. We would stay here again. The staff were helpful in telling us where we could safely park for 3.00 from 6 Pm to 6 AM. […] The morning coffee offered was delicious. Read more

Genuine Hotels.com guest review

Rooms in the front of the hotel are VERY noisy, especially on a Sat. Night. Otherwise very clean, and spacious .

Genuine Expedia guest review

The rooms are spacious and clean, and I received terrific service from the friendly staff. Its a great location just a few blocks from the cruise terminal. All historic sites are within walking distance, and there is a free trolley that stops one block from the hotel and goes all around Old San Juan.

Genuine Hotels.com guest review

We needed a place to stay for one night in Old San Juan and decided on the S.J. Suites. Although we were supposed to have a Jr. Suite, our room was just a regular hotel room with no couch, so it's not technically a suite. The hotel is within walking distance from almost everything in Old San Juan which we liked a lot. In addition, the service was excellent! […] The hotel is old and there's not much to it...very simple and basic if that's what you're looking for. Read more

Genuine Hotels.com guest review

We made a last minute reservation for one night for an very low price as compared to the other hotels in the area. You get what you pay for, with that said the room was small with older furnishings. Soundproofing between rooms seemed almost non-existent so if you are looking for quite time in your room this is not the place. It met our basic needs and […] was a place to sleep but if we were going to be there longer or spending more time in our room I would stay at another location. It was an easy walk to several cafes, restaurants, bars, etc. The staff was very nice and helpful. Read more

Genuine Hotels.com guest review

Convenient for the night before our cruise

Genuine Hotels.com guest review

If you're looking for a fancy hotel, keep looking. If you want a great bed to pass out on after a long day of exploring, and a helpful staff... you've found it. We flew in to San Juan a few days prior to our cruise and stayed here. The hotel was perfectly located in the center of Old San Juan which made it easy for us to walk around and explore. We […] took a taxi from the airport which was a $19.00 flat fee (+ $1.00 per bag) and we were able to walk our luggage to the cruise pier in about 15-20 mins. The staff was extremely helpful with suggestions on what to see and where to eat as well as helping us adjust the room temp. They also had free wifi which was helpful. If I had to complain about something, it would be the lack of soundproofing in the rooms, but we found it funny. We didn't need to park, there was enough space for our needs, we didn't care about a pool or spend any time in the lobby, and we didn't turn on the TV. Read more

Genuine Expedia guest review

Although not too keen on the location, we spent one night there and it was comfortable. Not pleased about not having phones in the room though. Location is good for all the must see sights; however, not an area that I would feel too comfortable roaming around in at night.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Great location in the heart of Old San Juan. The staff was very good about providing recommendations for restaurants. They kept our luggage until we were done sightseeing and ready to head for the pier to catch our cruise, at which time they quickly got a cab for us. Also offered to keep our luggage on return day if we wanted to spend more time in town […] before leaving for airport. They have small rooms and not a lot of luxury, but definitely a good place to stay. Read more

Genuine Expedia guest review

The staff was very pleasant and extremely accomodating. Ramon actually took time to print out a map of Old San Juan and tell us the best sites, and the best places to eat. Because we followed his advise, we had a GREAT stay.

Genuine Expedia guest review

the first day the air conditioned doesnt work but everything was ok. Very clean, very quiet to be relax

Genuine Expedia guest review

Excellent hotel, service and staff. Great location. Rooms are very comfortable. Save some bucks here...

Genuine Expedia guest review

Perfect location to explore Old San Juan area. You dont need a car. Everything is with in a walking distance! The room is very tiny without windows. Dont stay here if you are imagining a resort style hotel. The front desk staff was very helpful and kind.

Genuine Expedia guest review

In the heart of Old San Juan - perfectly located. Room was small but adequate. Pricey for what you get. Don't believe the "Breakfast is included" claim though - there was no breakfast to be had.

Genuine Hotels.com guest review

The location of the hotel is right in Old Town and very convenient to everything. Our 2 rooms were very spacious and the bathrooms were clean and functional. Raymond was extremely helpful and we were able to store our luggage before checking in. The hotel is not fancy but I would recommend it if you were arriving a day or two before taking a cruise […] and wanted to stay in Old Town. Read more

Genuine Expedia guest review

Excellent hotel location. Clean Room.

Genuine Hotels.com guest review

2 star in a 5 star location if your focus is Old San Juan

Genuine Hotels.com guest review

This hotel is basic of the basic. If you are looking for a honeymoon place, this is defintely not it. It all starts with the entrance. OK, I understand the locked front door. But there are also locked doors between the elevator/stairs and the hallway on each floor, giving the hotel the appearance of a prison. The room has no window, the light is bright […] and harsh, extending the prison feeling. The furniture consists of a bed and one bedstand with a lamp. The person who sleeps on the other side has to put the watch/phone/magazine on the floor. Clothes that you take off for the night go on the floor, too; or in the closet. A TV is mounted high on the wall. The bed itself is fine, but has this plastic sheet under the regular sheet. Sort of what I used for my kids when they were babies. I don't quite know what they expect their guest to do on the bed. You hear people next door talking, just as if they were in the same room with you. On the plus side, the bathroom is well stocked and plumbing is new and in good condition. The room is clean and well kept. One of the main reasons we stayed there is that most hotels in Old San Juan require a two-night stay, and this hotel does not. The good things about not having a window is that sounds of late-night partying outside are not bothering you. To summarize: if you want an inexpensive clean room for one night in the heart of Old San Juan, it's OK. For longer stays, I woud look elsewhere. Read more

Genuine Expedia guest review

Check-in was delayed until 3:00 PM as room wasn't clean, but the desk clerk was great and gave us a very detailed briefing on what to see, do, and eat in the city. The room was pleasantly clean and adequate as a "junior suite". It would have been nice to have an in-room thermostat as the air-conditioning was set a bit chill, but all else was entirely […] adequate. The location was very central to the old city, and everything around town was an easy walk. Read more

Genuine Expedia guest review

I loved this hotel. It's not the type of place that most of my fellow Americans are used to, but since I spend such a small amount of time in a hotel the most important things to me are a comfortable bed, comfortable pillows, soft towels and soft toilet paper. I would highly recommend this hotel to everyone!

Genuine Hotels.com guest review

Hotel was in a poor area; is located on top of store fronts & smells moldy when you walk in. Surprisingly the room & bathroom were clean, the bed was comfortable, air conditioning worked & all staff I encountered were extremely nice and helpful. Great for a budget as long as you don't plan on spending much time in room

Genuine Hotels.com guest review

I knew I was going to an older Old San Juan hotel so didn't expect all the modern amenities of a big chain. That suited me just fine, as I'm not always a fan of the well known hotel chains. I am an older woman and was with a friend one night and then alone for the second night. I found the hotel just what I'd hoped it would be. I felt safe. My room […] was clean, and the bathroom was a nice size. My bed was comfortable. The front desk staff were friendly, helpful, knowledgeable and ready to do anything to make my visit pleasant. And then there's the location. A step out the door put me in the middle of all the sights, shopping, restaurants and anything else I'd want to have. All of that plus an excellent value. Read more

Genuine Hotels.com guest review

This is a good place to stay for a night before or after your cruise. The staff was very friendly and accomodating. Don't expect a room with a view, but it is right in the middle of Old San Juan, walking distance to everywhere. They will take care of your luggage for you after checkout and before you head to the cruise terminal, which is about a 10 […] - 15 minute walk. We took a taxi because we had a lot of luggage. Would stay there again. Definitely not fancy, but clean and cool. Read more

Genuine Hotels.com guest review

Its a very small hotel not suites, the rooms are simple, ideal if you are in San Juan to shop and not stay in the room. There are no windows, the only rooms with windows has old dirty buildings as view. The front desk staff is very pleasant. The maid only change the towels,empty bathroom gabage didnt remove any other gabage and made the bed only if […] its empty. My stay was OK. and yes I will return again if I plan to be outdoor most of the time. A good place to stay if you are in San Juan to shop, has a Payless shoes right across the street! Its a very busy area, lots of restaurants, shops, entertainement, cruise terminal and police! Read more

Genuine Expedia guest review

The Hotel staff at this place was superub. The front desk personnel was awesome, very helpful and always willing to help out. I am used to sleeping with a fan and i mentioned this to the front desk clerk, By the time I unpacked my suitcase there was a knock at the door by the front desk person with a fan in hand. Awesome!!!!!

Genuine Expedia guest review

Good for the money. Walls very thin the neighbors sounded like they were staying with us. Otherwise it suited my purpose and the front desk was very helpfull.

Genuine Hotels.com guest review

Great location and friendly and helpful staff, but room had no window and no hvac control. Room was warm last night there. Needed a chair in room and a bath mat in the bath. Free trolly right outside door of hotel is great. Good restaurants nearby.

Genuine Hotels.com guest review

Good price, clean and convenient

Genuine Hotels.com guest review

The sole reason we chose this hotel was because of its location, right in the heart of Old San Juan. There was no hot water and no window in our room (most rooms have no windows). One morning, there was no water at all. There is also no parking available, although there is a public parking garage a few blocks away.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

For the price of the room, you get the necessary essentials. If you are expecting a grand view of the city from your room, a pool, spa or any of that sort, this hotel does not have it. You'll get the whole experience of Old San Juan right when you step out of the hotel. It is literally right in the center of it all! The staff was very helpful of telling […] me the best places to see and at what time of day because it was really hot. You will not be disappointed at your stay here! Read more

Genuine Expedia guest review

When I booked the hotel I think it is goning to be exiting to be there, but it dose,t have A/C, no telephone to comunicate with the lobby, imposible to get something to drink, the wi dows, glases and curtains was too dirty, full of dust

Genuine Hotels.com guest review

This is a great little hotel if all you need is a place to sleep. It's location is perfectly situated in Old Town San Juan and the rooms are clean and comfortable. It is pretty seriously no-frills, though and you won't want to hang out in the small, windowless room. Having said that, it was perfect for what I needed, a place to sleep for the one night […] we were in San Juan. When we checked in, we were given a street map and an amazingly nice welcome with instructions and recommendations. Super nice guy. Read more

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Perfectly great for a night before leaving on a cruise and very convenient for visiting historical sites and shopping. Very friendly and helpful staff.

Genuine Hotels.com guest review