The Laguna area is great and I have stayed at all the properties. This is a nice one.Genuine Hotels.com guest review
Ideal location and facilities however no evening facilities (restaurant,bar,etc) and initially it was not possible to have coffee. if this is managed by the Banyan they need to improve their training and services. The staff compensated for the lack of management.Genuine Hotels.com guest review
"Will go back"
Beautiful grounds and swimming pool. Spacious room (1 bedroom suite) with nice decor. Kid friendly (we have two toddlers). Have stayed in other resorts at Laguna and this one is best value for the money if you can get a good rate.Genuine Expedia guest review
"Relaxing family holiday."
My family and I spent 2 weeks at this resort and loved every minute of it. The rooms are extremely spacious and comfortable. The staff were friendly and very accommodating. The free shuttle bus is a bonus as you can explore the immediate areas around the resort. The only suggestion I would make is to have more of a variety at breakfast.Genuine Expedia guest review
Excellent service but no amenity suitable for family.Genuine Hotels.com guest review
Rooms were excellent. Loads of room for a family of 4 with separate bedrooms. Comfortable beds. Views of golf course. Easy to get around the resort and local area - lots of restaurant pick ups available.Genuine Expedia guest review
"Good rooms and terrible poor breakfast"
When I arrived I want to leave the Hotel directly. No atmosphere. Small Poolbar, little Pool.Late afternoon everythings is closed no possibility to order something,. Is a Hotel only for sleeping and worst breakfast. The whole area " Laguna " with some other Hotels ,incl. Bang tao beach, is in russian* hands. I believed russian Finance Investors.*At […] these time a lot of young couple with little childs were guests there. The beach is nice,clean and very calm. Read moreGenuine Expedia guest review
"Large rooms, excellent staff, but noisy"
Our 6th visit to Thailand and our 4th visit to the Bang Tao area . Our one bedroom apartment was roomy and well equipped, comfortable beds, friendly staff, excellent housekeeping. But experience was spoiled by level of noise from refurbishment to adjacent golf course. We had the sound of trucks, a bulldozer, a JCB and other equipment operating 6 days […] a week. When we complained we were offered a different room, but frankly this would have made little difference as the work was all along the resort. We were not warned about the level of noise. The equipment was at times within 100ft of my balcony from 7:45am to around 5pm or later. This meant that it was not possible to relax on our balcony a lot of the time and while we didn't expect to spend a lot of time in our room, being woken and unable to relax whilst in the room during the day was not good, particularly as we needed some R&R. For this reason I hesitate to recommend this hotel at the current time while this refurbishment is going on. Personally, the fact that we were not fore-warned by Hotel.com or the hotel about the noise gives me concerns about using them again or staying at the hotel again. This is a shame as in all other respects it was good. But the fact is, we had unreasonable disruption during our stay. Read moreGenuine Hotels.com guest review
"Quiet environment, big room with kitchen"
Value for money option in Laguna area. Convenient if travel by drivingGenuine Hotels.com guest review
"nice hotel but kids club, bed needs revamp"
Our family's 2nd time staying at LHCR. They have begun providing wifi for the rooms and the room cleaning was much appreciated. However the double bed is worn down and is not firm to give lumbar support when sleeping - recommended for replacement. We appreciate that the hotel gave us the ground room right next to the kids club. However the kids club […] condition needs to be improved. - ac not working well, strong musty smell due to carpet (maybe) and the toys dun seem to be cleaned often. However the KC female staff are wonderful w my toddlers. Hotel close to bangtao beach but wld recommend kata or other lesser used beaches. Hotel close to the elephant and horse ride location. 5 min drive to tesco lotus to buy groceries to cook in the fully equipped kitchen. Cable tv was malfunctioning for a few nites but resolved later on... missed some movies and kiddie shows. Read moreGenuine Hotels.com guest review
"Crappy race & Forgetable Weekend"
This was my fourth time in LRHC (I'm here most years for the marathon# and unfortunately, my worst. There wasn't anything wrong with the property or the staff - I just had the bad luck of having extremely noisy neighbours #think talking loudly, shouting, singing, chair dragging and even knocking on my door# for my stay.Since the hotel was fully booked […] for the marathon, they didn't have the option of moving me to another room #I wondered if it was possible to transfer to another available room in any of their properties in the Laguna?). The reception and manager tried their best and warned the party next door earlier in the afternoon and I thought the problem would be settled and I would have a good night's sleep for the marathon. Didn't really happened and while I don't to lay the blame of my crappy run exclusively on this, I could have done better with a good afternoon nap and night sleep. Absoulety my first in the 4 times I stayed in Laguna. Read moreGenuine Expedia guest review
"the in house restaurant very basic"
We stayed at the Laguna holiday club from 23-26th may 2013. we were 5 persons. we requested an early check in. they gave us one suite.so we could crash out. the cleaning staff has to be called for cleaning the room. there was a smell in the room. the big pillows on the sofas were smelling which they rectified. The beds were very comfortable The breakfast […] in the hotel is very disappointing and very basic. there is no variety and for vegetarians it is difficult. Even the staff at this restaurant are not helpful. they have only one restaurant in this hotel. but then you can go to the other restaurants in the hotel. i would recommend Trattoria and Saffron bay the food was excellent The pool was very nice and the kids enjoyed the water slide. On the whole it was a good experience Read moreGenuine Expedia guest review
"Lovely accommodation, facilities, pools and beach"
Laguna holiday club was excellent and I would thoroughly recommend it. Staff friendly and helpful. facilities top class. Beautiful pools and beach close by so spoilt for choice.Genuine Hotels.com guest review
"Very comfortable stay, a bit away from the beach"
The hotel is located in the Laguna area which is a large, nicely maintained and less crowded area. Hotel has clean, comfortable and spacious rooms. The rooms have veyr nice balconies with view to the golf course. The hotel is not on the beach, you have to for 10 minutes or take the shuttle bus to go to the beach. So if you are looking for a lot of […] beach time and want to just step out to the beach from your room, this is not the place. But on the other hand, this hotel is lot less expensive compared to the other hotels in Laguna that are next to the beach. Read moreGenuine Expedia guest review
We arrived at around 2am at the hotel. The service was pretty good, and the room was spacious for two people. After we check out, we requested for a shuttle bus to another hotel and they offered to drive us there directly.Genuine Hotels.com guest review
"Beautiful Romantic Getaway"
I booked a studio but received a free upgrade to a 1 bedroom apartment. It was so spacious & comfortable that I felt I could have lived there permanently. Next time I would book the 1 bedroom apartment as I think it is worth the extra money. It is a really beautiful place and the standard of maintenance is outstanding. The staff were always very pleasant […] & helpful. The only issue that may be a problem for some people is the quiet location. However the shuttle bus is brilliant and always arrived within a few minutes after it was requested. It can be used in conjunction with the shuttle boat to visit the other resorts in the area as well as the beach. It is a pleasant walk to the closest village where there are restaurants, bars, small supermarkets, money exchanges and massage salons - all of which are better value for money than those provided in the hotel. Read moreGenuine Expedia guest review
"Spacious 1bdr rooms though remote locale"
At first glance, I thought this be very average hotel but thoroughly clean and modern! For small difference upgrade to 1 Bedroom suite far worth it for space else be confined to smaller than international standard size hotel room. We had separate lounge dining kitchen and balcony open space where kids could run freely. Shuttle bus around the resort […] area fast efficient and you'll need it as there is nothing around. No taxis or tuktuks makes expensive travel if leaving complex to neigh outing areas like burin beach for like 300baht though less 10min drive. Laguna resort complex great for this wanting relax stay within confines resort but nit great if want actually feel and see real thailand. Had hustle drivers take me there from patong as locals hate long winding road to bang Tao area even then had pay 809 baht! Compared other hotels in laguna complex this was best value and fantastic rooms. I hear breakfast is nice though costs 1000 baht pp" the pool was too small, not an issue when quick free shuttle to dusti Thani wi its larger pool or laguna beach club water slide won't fix. Note, they will tell you need buy 1000 baht pool pass but only check if you ask for a towel. Saw many make use pools without getting this daily pass. In all, great hotel for complex at quarter price others but nothing in neighboring areas. Go Suring, Patong for nightlife or Karon beach for more family friendly quitter version of Patong. Read moreGenuine Hotels.com guest review
"LAGUNA HOLIDAY CLUB"
Laguna Holiday Club is consider not a bad hotel but only have a small swimming pool , 1 resturant and lousy tv channel. Other than that friendly staff make up the flaws. Ilike the kitchen that come in all rooms feel like home. Maybe is the season we go is low peak so is very quite but is is very near to the white chapel and walking distant to the canal […] shoppinh village. Overall is Happy with the stay and hotel. Thank you Hotels.com Read moreGenuine Hotels.com guest review
"A good resort"
This is now the second time we have stayed at this resort this year the first was for a wedding and the second for a holiday it is a part of the RCI timeshare plan as such but we did not stay as timeshare exchange guests we purchased through Expedia and made sure breakfast is included which is very good value. The meals and drinks are expensive unless […] you have a discount but they do have happy hour for drinks. We used the facilities of the Dusit Thani using the free shuttle service. The staff are excellent and the units are self contained Tescos supermarket is nearby but you need a taxi to get there really in the town of Laguna. It is a wonderful place with the other resorts and away from the hustle and bustle of Patong. Read moreGenuine Expedia guest review
拉古那度假区的管理和服务是相当棒的。与同一度假区内酒店相比，他家是为数不多能够提供双卧室套房的酒店之一，性价比还是比较高的。酒店生态系统很好，清晨总能在鸟鸣声中醒来，早餐也有鸟儿相伴。餐厅就在泳池边上，进食运动两不误。酒店的Boy相当热情，应答得体。Genuine Hotels.com guest review
ラグーナエリアの中では、設備や環境が取り立てて良い訳ではないですが、スタッフがフレンドリー&親切なので快適に過ごせました。バンヤンツリーとは違う良さがありました。静かに過ごしたい人にはオススメです。Genuine Expedia guest review
Nu er det anden gang vi har boet på LHCR og det er et ganske dejligt hotel til prisen. Værelset er ikke blevet moderniseret siden vi var der sidst, det er nok snart på tide at de bliver det. Personalet er venlig og behjælpelige hvis du har behov for det. Børneklubben var en skuffelse, personalet havde mere travlt med deres mobiltelefoner end med børnene. […] Vi havde en dejlig uge, men vil nok tage Angsana eller Outrigger næste gang. Kan meget anbefale Laguna phuket, det er et fantastisk sted. Prøv sunset restaurant udenfor resortet, det er en super restaurant :) Read moreGenuine Hotels.com guest review
Bellissimo hotel, tranqullità assoluta. Suite molto spazione con ogni comfiort. Spiaggia privata a 5 min. con shuttle dell'hotel. Piscina originale abbastanza ampia e colazione nella norma. Clientela prevalentemente russa. DIstante da ristoranti o vita notturna, per arrivare a Patong in taxi ca. 20 euroGenuine Hotels.com guest review
a nice hotelGenuine Hotels.com guest review
良いホテルでした サウナ又はジャグジーがあればもっといいGenuine Hotels.com guest review
ホテルの中にいる分には大変快適でした。ラグーナエリア外へ外出するのが非常に不便でタクシー等の移動手段がやたらと金額が高く大変困った。交通費はバンコクより非常に高い。ビックリした。次回以降は、ラグーナエリア内のホテルは利用しないと思う。Genuine Hotels.com guest review
Отель хороший. Все понравилось.Genuine Hotels.com guest review
"very good hotel"
Great place to stay for a leisure holiday in Phuket, especially for those with rental car.Genuine Hotels.com guest review
ここには今までに３回１ベッドルームスィートに泊まっていますが、ゴルフを主体に考えてる人にはベストの立地条件です。またピピ島、シミラン諸島などに行くにも何ら問題もなくツアーで迎えに来てくれます。朝ごはんはパンが好きな人は満足できるでしょう。CD,DVD電子レンジガスコンロなどいろいろそろっているので日本からサトウのごはんやレトルト食品を持っていくととても快適に過ごせます。またラグーナ地区のディナーも美味しいです。特にデュシタニのイタリアンはサービスも良くピザが非常に美味しい。私は英語ができますがまったく出来ない人はドコモのしゃべって翻訳のアプリなどが便利なのでは？また今年もう一回ソークラン？に行きますのでまたこのホテルを利用します。海がみえれば非常にいいのですがそこが残念ですね。Genuine Expedia guest review
在Lugana里，基本上出入不太方便,晚上参加Fantesea活动，6:45pm才来接，有点晚，最好能够早点去，那边里面很多地方可照相逛逛的店。和10年前一样，没有改变太多，饭店便宜，房间里有很大的客厅和厨房，但是两张床有点小，我带小孩不太好睡，要是能够有一张大床，一张小床就好了Genuine Hotels.com guest review
piscine trop petite, manque de vie ,hotel idéal pour retraités ,restauration limitée, obligation d'aller dans les autres hotels pour d'autres activités , restauration tres moyen .Genuine Expedia guest review
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