The Laguna area is great and I have stayed at all the properties. This is a nice one.Genuine Hotels.com guest review
Ideal location and facilities however no evening facilities (restaurant,bar,etc) and initially it was not possible to have coffee. if this is managed by the Banyan they need to improve their training and services. The staff compensated for the lack of management.Genuine Hotels.com guest review
"Quiet location and friendly staff."
Reception were always happy to help, whether it be calling a local restaurant and organising complimentary transport or just assisting with a bottle of water, they are always smiling and extremely happy to help.Genuine Hotels.com guest review
"Good service, but rooms need refurbishment."
Overall good, but hotel needs revamp and update.Genuine Hotels.com guest review
"Very comfortable hotel"
This was my 3rd stay in 4months.Everything about the hotel is great .Buffet breakfast not large,but ample food available including omelette station.The staff are so friendly and very helpful.The pool is smallish but very relaxing over looking the golf course.The beach is a 5 minute walk away,or you can catch the free shuttle bus.There is a group of […] shops and lovely restaurants just outside the laguna compound,excellent massages around $15.00aus dollars,two great supermarkets and coffee shops.i will definitely be staying here again Read moreGenuine Expedia guest review
"Relaxing family holiday."
My family and I spent 2 weeks at this resort and loved every minute of it. The rooms are extremely spacious and comfortable. The staff were friendly and very accommodating. The free shuttle bus is a bonus as you can explore the immediate areas around the resort. The only suggestion I would make is to have more of a variety at breakfast.Genuine Expedia guest review
Excellent service but no amenity suitable for family.Genuine Hotels.com guest review
Rooms were excellent. Loads of room for a family of 4 with separate bedrooms. Comfortable beds. Views of golf course. Easy to get around the resort and local area - lots of restaurant pick ups available.Genuine Expedia guest review
"Good rooms and terrible poor breakfast"
When I arrived I want to leave the Hotel directly. No atmosphere. Small Poolbar, little Pool.Late afternoon everythings is closed no possibility to order something,. Is a Hotel only for sleeping and worst breakfast. The whole area " Laguna " with some other Hotels ,incl. Bang tao beach, is in russian* hands. I believed russian Finance Investors.*At […] these time a lot of young couple with little childs were guests there. The beach is nice,clean and very calm. Read moreGenuine Expedia guest review
"Large rooms, excellent staff, but noisy"
Our 6th visit to Thailand and our 4th visit to the Bang Tao area . Our one bedroom apartment was roomy and well equipped, comfortable beds, friendly staff, excellent housekeeping. But experience was spoiled by level of noise from refurbishment to adjacent golf course. We had the sound of trucks, a bulldozer, a JCB and other equipment operating 6 days […] a week. When we complained we were offered a different room, but frankly this would have made little difference as the work was all along the resort. We were not warned about the level of noise. The equipment was at times within 100ft of my balcony from 7:45am to around 5pm or later. This meant that it was not possible to relax on our balcony a lot of the time and while we didn't expect to spend a lot of time in our room, being woken and unable to relax whilst in the room during the day was not good, particularly as we needed some R&R. For this reason I hesitate to recommend this hotel at the current time while this refurbishment is going on. Personally, the fact that we were not fore-warned by Hotel.com or the hotel about the noise gives me concerns about using them again or staying at the hotel again. This is a shame as in all other respects it was good. But the fact is, we had unreasonable disruption during our stay. Read moreGenuine Hotels.com guest review
"Quiet environment, big room with kitchen"
Value for money option in Laguna area. Convenient if travel by drivingGenuine Hotels.com guest review
"nice hotel but kids club, bed needs revamp"
Our family's 2nd time staying at LHCR. They have begun providing wifi for the rooms and the room cleaning was much appreciated. However the double bed is worn down and is not firm to give lumbar support when sleeping - recommended for replacement. We appreciate that the hotel gave us the ground room right next to the kids club. However the kids club […] condition needs to be improved. - ac not working well, strong musty smell due to carpet (maybe) and the toys dun seem to be cleaned often. However the KC female staff are wonderful w my toddlers. Hotel close to bangtao beach but wld recommend kata or other lesser used beaches. Hotel close to the elephant and horse ride location. 5 min drive to tesco lotus to buy groceries to cook in the fully equipped kitchen. Cable tv was malfunctioning for a few nites but resolved later on... missed some movies and kiddie shows. Read moreGenuine Hotels.com guest review
"Crappy race & Forgetable Weekend"
This was my fourth time in LRHC (I'm here most years for the marathon# and unfortunately, my worst. There wasn't anything wrong with the property or the staff - I just had the bad luck of having extremely noisy neighbours #think talking loudly, shouting, singing, chair dragging and even knocking on my door# for my stay.Since the hotel was fully booked […] for the marathon, they didn't have the option of moving me to another room #I wondered if it was possible to transfer to another available room in any of their properties in the Laguna?). The reception and manager tried their best and warned the party next door earlier in the afternoon and I thought the problem would be settled and I would have a good night's sleep for the marathon. Didn't really happened and while I don't to lay the blame of my crappy run exclusively on this, I could have done better with a good afternoon nap and night sleep. Absoulety my first in the 4 times I stayed in Laguna. Read moreGenuine Expedia guest review
"the in house restaurant very basic"
We stayed at the Laguna holiday club from 23-26th may 2013. we were 5 persons. we requested an early check in. they gave us one suite.so we could crash out. the cleaning staff has to be called for cleaning the room. there was a smell in the room. the big pillows on the sofas were smelling which they rectified. The beds were very comfortable The breakfast […] in the hotel is very disappointing and very basic. there is no variety and for vegetarians it is difficult. Even the staff at this restaurant are not helpful. they have only one restaurant in this hotel. but then you can go to the other restaurants in the hotel. i would recommend Trattoria and Saffron bay the food was excellent The pool was very nice and the kids enjoyed the water slide. On the whole it was a good experience Read moreGenuine Expedia guest review
"Lovely accommodation, facilities, pools and beach"
Laguna holiday club was excellent and I would thoroughly recommend it. Staff friendly and helpful. facilities top class. Beautiful pools and beach close by so spoilt for choice.Genuine Hotels.com guest review
"Very comfortable stay, a bit away from the beach"
The hotel is located in the Laguna area which is a large, nicely maintained and less crowded area. Hotel has clean, comfortable and spacious rooms. The rooms have veyr nice balconies with view to the golf course. The hotel is not on the beach, you have to for 10 minutes or take the shuttle bus to go to the beach. So if you are looking for a lot of […] beach time and want to just step out to the beach from your room, this is not the place. But on the other hand, this hotel is lot less expensive compared to the other hotels in Laguna that are next to the beach. Read moreGenuine Expedia guest review
We arrived at around 2am at the hotel. The service was pretty good, and the room was spacious for two people. After we check out, we requested for a shuttle bus to another hotel and they offered to drive us there directly.Genuine Hotels.com guest review
"Beautiful Romantic Getaway"
I booked a studio but received a free upgrade to a 1 bedroom apartment. It was so spacious & comfortable that I felt I could have lived there permanently. Next time I would book the 1 bedroom apartment as I think it is worth the extra money. It is a really beautiful place and the standard of maintenance is outstanding. The staff were always very pleasant […] & helpful. The only issue that may be a problem for some people is the quiet location. However the shuttle bus is brilliant and always arrived within a few minutes after it was requested. It can be used in conjunction with the shuttle boat to visit the other resorts in the area as well as the beach. It is a pleasant walk to the closest village where there are restaurants, bars, small supermarkets, money exchanges and massage salons - all of which are better value for money than those provided in the hotel. Read moreGenuine Expedia guest review
"Stort komforthotell 15 min från strand. Golf."
Stort hotell i ett något lyxigt stort resortområde. Var lyckat att använda som övernattning inför hemresan. Frukosten motsvarade inte hotellets goda standard i övrigt.Genuine Hotels.com guest review
"Хорошее бюджетное место для пляжного отдыха"
Отель завтрак и кровать, больше Ничего. На пляж отвезут привезут, в ближайшие рестораны трансфер заведения привезет и отвезет вас бесплатно, но зато лучшие пляжи это здесь, в Лагуна Пхукет, попробуйте Никки бич (дорого) а в 10 метрах от него в право и в лево отлично и эконом!!!Genuine Hotels.com guest review
건물이 조금 오래 되었지만, 전체적으로 대 만족 입니다.Genuine Hotels.com guest review
"nice and cozy"
Nice and cozy. Very peaceful and surrounded by beautiful scenery. Not a luxury hotel but it's indeed a good place for the guests who want to stay away from noise.It is not so convenient to get to bars or shopping malls in Laguna.Genuine Hotels.com guest review
"Härligt hotell med golfbana, sol och bad."
Hotellet ligger bra vid Bang Thao Beach. Fina rum med kokmöjligheter, barkök, avskilt sovrum samt 2 små altaner. Fin frukost, fin pool med liten rutchkana för barnen. Gratis buss ner till stranden där det finns solstolar gratis samt liten bar med snacks. Hyfsad mat på hotellet samt gratis transport till andra restauranger i närheten. ATM finns också […] på hotellet. Jag bor gärna på det här hotellet igen. Read moreGenuine Hotels.com guest review
デポジット2000Ｂと電気代が別途かかるとの事だったが、特に請求なし。 スタッフがとても気持ちよく丁寧。Genuine Hotels.com guest review
"普吉岛拉古娜假日俱乐部渡假村 (Laguna Holiday Club Phuket Resort)"
非常好，有厨房可以做饭。干净舒适，景色非常美。Genuine Hotels.com guest review
拉古那度假区的管理和服务是相当棒的。与同一度假区内酒店相比，他家是为数不多能够提供双卧室套房的酒店之一，性价比还是比较高的。酒店生态系统很好，清晨总能在鸟鸣声中醒来，早餐也有鸟儿相伴。餐厅就在泳池边上，进食运动两不误。酒店的Boy相当热情，应答得体。Genuine Hotels.com guest review
ラグーナエリアの中では、設備や環境が取り立てて良い訳ではないですが、スタッフがフレンドリー&親切なので快適に過ごせました。バンヤンツリーとは違う良さがありました。静かに過ごしたい人にはオススメです。Genuine Expedia guest review
Nu er det anden gang vi har boet på LHCR og det er et ganske dejligt hotel til prisen. Værelset er ikke blevet moderniseret siden vi var der sidst, det er nok snart på tide at de bliver det. Personalet er venlig og behjælpelige hvis du har behov for det. Børneklubben var en skuffelse, personalet havde mere travlt med deres mobiltelefoner end med børnene. […] Vi havde en dejlig uge, men vil nok tage Angsana eller Outrigger næste gang. Kan meget anbefale Laguna phuket, det er et fantastisk sted. Prøv sunset restaurant udenfor resortet, det er en super restaurant :) Read moreGenuine Hotels.com guest review
Bellissimo hotel, tranqullità assoluta. Suite molto spazione con ogni comfiort. Spiaggia privata a 5 min. con shuttle dell'hotel. Piscina originale abbastanza ampia e colazione nella norma. Clientela prevalentemente russa. DIstante da ristoranti o vita notturna, per arrivare a Patong in taxi ca. 20 euroGenuine Hotels.com guest review
a nice hotelGenuine Hotels.com guest review
良いホテルでした サウナ又はジャグジーがあればもっといいGenuine Hotels.com guest review
ホテルの中にいる分には大変快適でした。ラグーナエリア外へ外出するのが非常に不便でタクシー等の移動手段がやたらと金額が高く大変困った。交通費はバンコクより非常に高い。ビックリした。次回以降は、ラグーナエリア内のホテルは利用しないと思う。Genuine Hotels.com guest review
Отель хороший. Все понравилось.Genuine Hotels.com guest review
"very good hotel"
Great place to stay for a leisure holiday in Phuket, especially for those with rental car.Genuine Hotels.com guest review
ここには今までに３回１ベッドルームスィートに泊まっていますが、ゴルフを主体に考えてる人にはベストの立地条件です。またピピ島、シミラン諸島などに行くにも何ら問題もなくツアーで迎えに来てくれます。朝ごはんはパンが好きな人は満足できるでしょう。CD,DVD電子レンジガスコンロなどいろいろそろっているので日本からサトウのごはんやレトルト食品を持っていくととても快適に過ごせます。またラグーナ地区のディナーも美味しいです。特にデュシタニのイタリアンはサービスも良くピザが非常に美味しい。私は英語ができますがまったく出来ない人はドコモのしゃべって翻訳のアプリなどが便利なのでは？また今年もう一回ソークラン？に行きますのでまたこのホテルを利用します。海がみえれば非常にいいのですがそこが残念ですね。Genuine Expedia guest review
在Lugana里，基本上出入不太方便,晚上参加Fantesea活动，6:45pm才来接，有点晚，最好能够早点去，那边里面很多地方可照相逛逛的店。和10年前一样，没有改变太多，饭店便宜，房间里有很大的客厅和厨房，但是两张床有点小，我带小孩不太好睡，要是能够有一张大床，一张小床就好了Genuine Hotels.com guest review
piscine trop petite, manque de vie ,hotel idéal pour retraités ,restauration limitée, obligation d'aller dans les autres hotels pour d'autres activités , restauration tres moyen .Genuine Expedia guest review
02/24/15 Dorene W London, United Kingdom
Went for a family wedding. Rated as a 5* and would grade it as 3*. Expensive for what it offered. Room, lobby, swim area all very tired and in need of upgrading. Breakfast was self service which is fine however no table service for tea/coffee etc . Room service food APPALLING. Expected more than was offered. Wifi is it and miss and works in room only but not in communal area ie restaurant, pool
"EXCELLENT HOLIDAY & RESORT"
02/18/15 Murrae South Africa
We read many reviews on this resort before we went, some were good and some were bad. Our experience was fantastic and am amazed at so many people not giving this resort a great review. The villa we had was gorgeous with everything that we needed - and anything we didnt have was sorted out within minutes. We had a small mishap on our first day and it was sorted out by all senior staff immediately. The resort is within its own enclosed surrounds together with a couple of other resorts. It has its own nearby village. There is a shuttle bus that runs constantly around the resort and you are able to hop on and hop off for the beach and the village. There are many excellent restaurants, shops etc in the village and so many of them will come and collect/drop you back at the resort without you having to even take the shuttle. This resort offers absolutely everything. We spent two weeks there and would go back any time. We are seasoned travellers and would give this resort a total thumbs up. Do not read any negative reviews!
"Relaxing beautiful location"
We stay with the Laguna Holiday Club from the 7th to the 14th. We used our timeshare and stayed in a room at the Allamanda Resort. Check in was at the Laguna Holiday Club Resort and our holiday truly started then. The staff were very friendly and attentive and couldn't do enough for us. They took our luggage to our room at Allamanda and escorted us on a golf buggy to our room. Through tour holiday each time we called reception out requests were dealt with quickly. The room was exceptionally clean as was both the pool at Allamanda and the pool at Laguna Holiday Club Resort. The free shuttle bus and boat were brilliant, taking us to the beach or Canal Village to shop. You can also get the shuttle to the entrance of the Laguna complex and head to the little village on foot or grab a taxi or Tuk Tuk. The night markets across from the Tesco Lotus supermarket is only a 300 baht taxi ride away. Our check out was at noon but our flight home wasn't until 10pm so we were able to leave our bags at reception and still use the kids club and swimming pool. They then gave us a shower room to be able to have a shower and be fresh for the flight home. I highly recommend this resort for families. The location is beautiful, the beach is pristine and it's a lovely quiet area.
"Best accommodation in Laguna."
01/28/15 Evan M Chester, United Kingdom
A lot of people opt for hotels when visiting Laguna. We did for seven years staying at the Sheraton and the beautiful Dusit Thani. The trouble is with a hotel is once you leave in the morning you are on a mission to occupy yourself all day and tend to use the hotel room just as a bedroom, which is in effect what are. The Laguna Holiday Club changes all that. We had a suite which comprised of bedroom with king size bed and bath shower room ensuite huge balcony and sliding doors looking over the golf course. Split level lounge and dining room with glorious verandah overlooking the golf course and Lagoon which in the morning is bathed by the rising sun. Well equipped kitchen with full fridge freezer microwave and hob, glasses cutlery and well equipped. The lounge has a 40 inch hd tv. My wife and I are not tv fans but watching a movie ( Fox Movies) in the evening in this beautiful lounge with the air conditioning on was a joy. They have a menu with good selection of mains at around £4.00 which can be delivered to your private dining room as room service. Many of the Trip Advisor comments re stones on the edge of the pool and sun loungers appear very petty to me, this is a class place and for my wife and I it felt that we were living in Thialand with all the home comforts. Some comments regarding being away from the action are not helpful. The Laguna complex is a tropical paradise of gardens, wildlife and standards of maintenance and housekeeping you would be hard pressed to find anywhere in the word. The place was reclaimed from contaminated tin mines in the eighties by people with true vision. If you really want to spend two weeks in Patong it's your choice but don't complain that this place is away from the action because that's not what you come here for, it's a tropical paradise. I have to say however that my wife and I spent a very enjoyable eye opening evening on Bangla Road in Patong and everyone should do it once in your life. One almost final thing. Most people who come to Laguna never adventure out. Big mistake. The local village of Thalong has a wealth of restaurants, massage parlours and beauticians where you will pay less than a third of what you would on Laguna and the service in the village is equally good and to a high standard. Our favourite restaurant is Pesto and is listed by an experienced traveller here on Tripadvisor as the best restaurant she has eaten in in Thailand. We ate there often and can have starters and mains with wine for 1300 Bhat £26.00. The menus is great Thia and European food with a strong French influence. The owner-chef was head chef of a five star hotel on Laguna. He has recently tragically lost his young Thia son to brain cancer but still manages a smile. Finally, this write up may sound too good to be true or written my the management of the holiday club. Alas I have just retired after thirty five years of government service and for my wife and I it was our best holiday ever. At we wait for a taxi to the airport we will be returning from 91 degrees to minus ten in the UK. We are already booking to come back to the Holiday Club for one month in January 2016.
"Absolutely perfect place to stay with big family"
12/18/14 TemasekAir Singapore
Travelled with my wife, 2 year old baby and in laws. Rooms are big and clean and nicely decorated. Each had a bedroom and a big living room. Rot like a home away from home. To enjoy staying here fully, a rental car is very important as the resort is at a distance from beach and paying and I he whole lot.
12/02/14 Pieter H
Since 2007 I have been here 5 times. I checked in this time on nov 29th (the app gave me only today as possibility to check in). The place still is an oasis as I've written before, but the tooth of time is noticeble. It opened in 2005 and a refurbishing moment is strongly advisable. The wooden chairs in the pool show rot and several parts of them are broken. The tiles at the edge of the pool are not equal anymore and may lead to (little) accidents. The bathroom had a broken crane that fell off when I used it. That explained the ditches in the bathtub of which there were many, making clear that this wasn't the first time it fell off... Luckily the staff is oldfashioned friendly and doing the best they can.
"What a wonderful place!!!"
11/10/14 astocks Auckland, New Zealand
Just spent 8 days at Laguna. Were there for a wedding at the chapel across the road from the resort. what a wonderful place. We had a deluxe room that had everything we needed for the stay. The staff were so helpful and friendly. Nothing was too much trouble. The shuttle buses around the Laguna Complex were great - easy to visit other friends and family staying at other Laguna hotels. Took the shuttle up to Complex gates so we could visit the supermarket (which there are two) and at night to the many restaurants. A little walk but worth it as the prices are about 1/3 the price.
"Good family hotel!"
11/07/14 Adelesor Perth, Australia
This hotel was a lot of fun, and reminded me of holidays I had as a kid. Room was great, right next to the pool and peaceful surroundings. They have lots of kid friendly activities, such as a water slide, play parks and giant chessboards. Food was great with some delicious cheap options - the pad Thai was something we ate on the regular! Good western and Thai food options. Restaurant is located on the pool, so it was lovely to have breakfast there. Good little shuttle bus to take you to the outside of the complex which has a bigger convenience store than the one located inside. Has some good restaurants as well. There is a small fruit stall that sells freshly made pancakes which are out of this world (and about $2 a pop).
"phuket and the beach"
10/06/14 royalim cavite city
we stayed for 3 nights fr sept26 to sept 29 of 2014.LHC is a nice hotel.quiet,clean and enviroment friendly with lots off tree.nice staff and at your service.any room is quiet so no need to choose for good sleep.you have your kitchen if you like to cook,only that you can cook instant noodles for the market or mall is outside LHC compound which is a little bit far.anyway the shuttle service is always ready.there 3 resorts around for you to galivant or dine or swim which very accessible via shuttle service.food is good and the pool was warm.they assist us on island hopping and everytime we went out of the hotel.
"Comfortable Stay at a hefty price"
09/17/14 Chajamoo Kambalda, Australia
We stayed for three nights as a family and found the Laguna Holiday Club to be a comfortable stay with pleasant and friendly staff. Pro's Rooms are spacious and very comfortable for the family. The free shuttle bus makes it a little easier to get around all the other resorts in the Laguna resort complex. Water slide in the pool was a hit with the kids and being the off season, they had it too themselves more often than not. Pool area was nice and as above, very quiet due to the season. Con's Expensive. Everything is catered to the five star resorts in the area and priced through the roof. Every resort within the Laguna resort complex is expensive and just about all of them are more expensive than Laguna Holiday Club. Our three dinners for example, averaged $100 AUD which we could expect to pay at a nice restaurant back home in Australia. 17th restaurant was rather boring with no value for money at dinner. The portion sizes are ridiculous and didn't even fill my 8 year old up. In fact, had to order room service after dinner and pay more money as everyone was still hungry. 550 baht for adult buffet breakfast with not much to chose from was also expensive. We caught the shuttle to the gate and walked into the small town area for next two nights dinner. Pasta was very nice as was Chaba. Both expensive as well though. The Laguna location is isolated. We caught a taxi twice into Patong and Phuket Town to do some shopping as there is none around Laguna and you pay 600-700 baht each way. Kids club is rather lacking and boring for kids older than 4-5 years of age. Ours were devastated at the thought of being left in there so they came with us everywhere instead. Some activities and entertainment to suit kids a little older would be fantastic for the mums and dads who are enjoying their family holiday, but could also use some 'us' time for lunch or dinner. Management need to seriously consider upgrading their tiles around the pool area to those that are non sill or at least, slip resistant. Our kids fell over and hurt themselves on more than one occasion and it wasn't due to running. They're extremely slippery when wet. Overall, we have enjoyed our stay at Laguna Holiday Club. Not the hotels fault, but now that we are familiar with the isolation and extravagant prices, this would probably be the last stay in the Laguna area.
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