"Elegance in Escazu"
Welcomed warmly. Very stylish comfortable room with beautiful view out over Escazu and orange flowering flame trees. Great tree with bromeliads & sweet singing yellow bellied bird by our balcony. Delicious dinner and breakfast. We will stay here again.Genuine Expedia guest review
Was a very nice unique special experience. Victor and his wife the owners give you very special attention and provides warm wonderful service. More of a bed and breakfast feel. But you can eat all meals there. Views stunning over looking the city but removed from Escazu's hustle and bustle. This time of the year the trees had so many colors especially […] a radiant orange. Icing on the cake, hundreds of hummingbirds. Thanks for the memories Criistal!!! Read moreGenuine Hotels.com guest review
"Diamond in the rough"
This place was far beyond anything I expected, extremely clean and the staff was the same beyond my expectations. If you can find this place it's worst the stay. I say that because they don't really have street signs in San Jose or CR!! However the signs to location once you location them will take you to the top.Staff was very helpful and meeting other […] guess was a pleasure. This is a must stay location, if you visit the San Jose area with out the traffic. on top over looking the whole San Jose area Read moreGenuine Hotels.com guest review
"Quiet and peaceful Stay"
Hotel is worth staying at. We needed to be close to shopping but wanted it to be private also. Great price and very friendy staff and service. Victor helped us find our way around to many locations. Wife and I enjoyed our meals and chatting with owner. Thanks to all the staff and owner. We will be coming back soon!!!Genuine Expedia guest review
We had a wonderful time. The owners and staff are so lovely and kind. We will definitely be back soon.Genuine Expedia guest review
I enjoyed my stay. The views are amazing. I was greeted outside, the moment I got of the taxi. I ate dinner at the hotel - try the chicken with mushroom sauce. I wished I had stayed longer but I will be back.Genuine Hotels.com guest review
"Incredible views and service"
Owner Victor is a lovely person. His staff especially Al provided top notch service and went out of his way to make us feel at home. Al recommended a great local restuarant "Laly's" in a nearby neighborhood that also had excellent food and service.Genuine Hotels.com guest review
"Secluded Relaxation near San Jose"
The hotel is beautiful. We had an upstairs suite with a nice view. Just outside our door was a quiet lounge with balcony so it was very easy to just relax. The staff was very friendly, though we initially had a problem with the front desk manager who didn't want to honor hotels.com reservation. After speaking with the owner, resolving that issue, we […] were able to enjoy our stay. The included breakfast was also nice. This may not be the most convenient location for the airport, but we wanted a place near San Jose, but not right in the city. Be sure you're getting the bed you need. The single "suites" are small with single beds. Read moreGenuine Hotels.com guest review
"First Time to Costa Rica"
The hotel is out of the way over looking San Jose. You will be within 5 minutes of downtown Escazu that has all the amenities of San Jose without the traffic. The hotel staff speaks English if your Spanish is rusty. The hotel is very safe with a night watchman rental cars will be as you leave them. I brought a laptop and left it on the bed stand without […] a problem. The rooms were clean and faced the morning sun, however they were sparsely decorated with little furnishings and no heat in the rooms, and although this was not a problem the mornings can be cool. If you have never been to Costa Rica and wanted to be close to San Jose with a Bed and Breakfast type atmosphere this is your Hotel. Read moreGenuine Expedia guest review
"Nice hotel, bad food"
Good views, but somewhat hard to find (luckily had GPS). Ate at restaurant for dinner...would not recommend as it was the most expensive and worst of our entire trip. Room was nice.Genuine Expedia guest review
"Nice Hotel in San Jose"
We only stayed one night in San Jose - we had to catch the Interbus in the morning for Cahuita. The Hotel is off the beaten path a bit - so I'd recommend a taxi and not driving. It was about 15-20 min from the airport on in a hilly residential neighbor hood (Escazu). The hotel staff were very helpful and friendly, arranging our cab taxi from the airport, […] and to our bus pick up in the morning. The room was spotless, with a huge shower and large balcony overlooking San Jose. The bed was comfortable, and though we had to leave in the morning before breakfast, the on duty manager made sure we had some orange juice and fruit before we left. If you want someplace a bit different, with great views of the city and mountains, the Casa Cristal is a good choice! Read moreGenuine Hotels.com guest review
"Great Place if you are staying in Escazu"
Casa Cristal is a lovely hotel. The boutique part of the title means that it has a great deal of charm and is small. I will say without question, that you have one of the best views of San Jose which looks amazing up in the hills at night. Everyone on staff at the hotel was extremely friendly (with the exception of the security guards) and lived up […] to the reputation of Costa Rica. If you go, do not select room 1. It is worth upgrading to a higher end room. Room 1 sits directly outside the lobby and main patio area. This means that you will hear a lot of noise from other guests, hotel security, and from the neighborhoods of Escazu. The hotel includes a free breakfast in the morning although it can be quite heavy and I would not recommend it to anyone who is traveling. The pool outside is nice and the outdoor area is good. The overall hotel is very small and only has a few rooms in it. The place has the feel of a converted mansion as opposed to a hotel. Within the hotel there is very little to do and so if you are looking for this to be your primary getaway spot, you may want to consider something else. Escazu is a main commercial/trendy area of the San Jose region. That being said, transportation is absolutely a challenge. This hotel can be extremely difficult to find so I would recommend printing a map out. For me on this trip the hotel said they had arranged transportation, but they messed up the dates. They were very apologetic, but that didn't make the process of finding transportation at San Jose airport easier. That being said, the reason I wasn't too upset is the guy that I ended up finding was incredible and knew every part of Escazu and where the hotel was. He was not affiliated with the traditional Orange Cabs that you see at the airport, but was some other type of private transportation. Normally I don't recommend taking this type of gamble in a foreign country, but for me it worked out. In terms of getting to the hotel, the roads are windy and in some Read moreGenuine Hotels.com guest review
"Nice little hotel, far away from the city, and..."
I stayed over the Christmas holidays 2 nights here and per se the hotel is quite neat. Clean, modern etc. We were surprised that the hotel is on a hill, far away from any amenities (nothing within walking distance) and you need a car or taxi to do anything. Al and Jose were very friendly all the time and helped where they could. Nice guys!! My girlfriends […] phone, however got stolen out of the room which disappointed us very much. What disappointed us even more was the reaction from the owner when we confronted her with this issue. She only go defensive, yelled at us in the tone "how dare you accuse us" instead of really doing anything about it. Needless to say we never saw the phone again. I would not recommend staying at this hotel. I booked it based on tripadvisor reviews where its ranked high but was badly disappointed. Read moreGenuine Hotels.com guest review
"Super location for romantic get-away"
The place is awsome, but it is hard to find it, there are some sign that help, but they are small. The service was very nice and the doorman and the perrson that took care of us in the looby were very helpful. 100% recomended!Genuine Hotels.com guest review
"Elegant and friendly"
A great experience all round. The hotel's location is very convenient, and offers a great view of San Jose and the mountains. Our room was the best we saw in our 12 days in Costa Rica - very large with a sitting area and balcony as well as a closet. The best part of the stay though was the very friendly and helpful staff, who helped us out with restaurant […] recommendations, served us drinks and even cooked dinner and breakfast. I really can't think of any downsides other than the fact that our GPS didn't know where the hotel was so it took us a few minutes of driving in Escazu to find it. Even this was mostly our fault, as we didn't remember until later the directions they had sent us. Read moreGenuine Expedia guest review
"Great hotel, Great Food, Great Rooms!"
We loved this place and the attention to detail in every part of the hotel. The room was spacious, clean, and very well decorated and had all the amenities that we needed for our stay. The location is very safe but a bit hard to find. I recommended getting the exact coordinates and plugging them into your GPS if you have not been here before because […] it is not a very well known hotel. Would highly recommend staying here if you are in San Jose or the surrounding area for any duration of time. Read moreGenuine Hotels.com guest review
"Very nice indeed."
The owners are wonderfully friendly, considerate, and helpful and the setting above the city of San Jose is lovely. The atmosphere is peaceful and quiet.Genuine Expedia guest review
This was an experience that lived up to extraordinarily high expectations in every way. Care and attention to details were clearly evident. The food was superb, cooked to perfection. Much more in tune with a relaxing style getaway. Thank you Victor and Zeida we'd definitely stay there again.Genuine Hotels.com guest review
"Crazy Views of San Jose - Off the Beaten Path"
Check - In was smooth. The concierge was very friendly. The hotel looks amazing after the renovations. The library and bar area is very nice. The rooms are very nice and clean. However, I would suggest the use solid doors for the rooms. At night, people walking by could be disruptive. At least for room number 4. The room was very well stocked with […] towels, extra sheets, etc. I had a bit of trouble finding the ice machine at night. The pool isn't heated so you can't enjoy it if there is no sun. The breakfast was tasty. This hotel would do very well as a singles or young couples hotel. Its very romantic. Pros - Clean elegant rooms, A ton of services and free amenities, beautiful property. Staff is friendly. The library has some fun things to do. Cons - Hard to find. Heading out at night can be a pain because most cab drivers have a hard time getting you back. No do not disturb signs. Door is distracting at if you are by a high traffic hallway. Read moreGenuine Hotels.com guest review
"Purrrfect For Me"
This unique boutique hotel was an amazing experience. I wanted to be out of the city on this relaxing trip, and Casa Crystal is perched on a hill outside of San Jose but with spectacular views of the city. The room was impeccable. Service was outstanding. The couple that own and run this personable hotel are there for you. Always answering the phone […] and bringing you whatever you need. Amazing ! ! ! I've been in Costa Rica for seven months and this has been my best hotel experience so far. Full bar. Restaurant. Personal service. Swimming pool. Sun deck! I am looking forward to my next stay there. Enjoy this wonderful hotel ! Read moreGenuine Hotels.com guest review
"Escazu short stay"
A great getaway, wonderfull views and the owners/hosts are fantastic. They do the cooking too and you have never tasted anything like this. Far from everything so come here to relax and spend quality time with your best friend! Something special!!!Genuine Expedia guest review
"Out of the way place"
Nice place. Out of the way, which is what we wanted. A home away from home. The room we had was on the main floor - we could hear every door bell and the staff and guests talking as if they were in our room.Genuine Expedia guest review
I booked this hotel based on the reviews that I had read but It did not meet my expectations and I was truly disappointed; this boutique hotel was 'okay'. The standard room (which I paid very little for) had windows that looked out to the parking garage, I felt like I was staying in a friend's basement spare room! On the plus side, the upstairs rooms […] had incredible city views and there is a full breakfast included with bookings. For me, however, it was important that my hotel be 'close' to the airport so I could catch an early morning flight but in fact, Casa Cristal is not close to the airport. It will cost you $30 to get to the airport and give yourself 30 minutes with no traffic. If you are doing what I did, and just want one night upon San Jose departure or arrival, you're best to stay at a truly 'airport' hotel and take the free shuttles that are available. Read moreGenuine Expedia guest review
"Servicio de Primera"
Excelente trato de los dueños. Muy atentos, buen servicio, habitaciones cómodas.Genuine Hotels.com guest review
Rooms - as long as you dont get room no 1 which is at the enter near the reception are ok. Breakfast -poor.Genuine Hotels.com guest review
Mi novia y yo queriamos una escapada romántica cerca de San José, este Hotel resultó la mejor opción, hermosas vistas de San José tanto de noche como de día, pero lo suficientemente cerca para ir al restaurante de nuestra elección a cenar, el desayuno estuvo delicioso, el trato del personal cortés y amable y la habitación de las mil maravillas realmente […] es un lugar que puedo recomendar Read moreGenuine Hotels.com guest review
"Hotel muy lindo en las afueras"
Hotel muy lindo, con mucho estilo, en las afueras de san jose con muy buena vista. En un barrio muy tranquilo, en el limite urbano. nuestra habitación era de las más grandes y era espectacular, además con una gran terraza con na vista maravillosa. El servicio no estaba a la altura de la infraestructura, sobre todo en el restorán, aunque eran muy amables. […] también había otros detalles, como que la habitacion se llenaba de olor a comida cuando el restorán estaba en funcionamiento. En necesario andar auto, si es así hay varios restoranes cerca. Read moreGenuine Hotels.com guest review
"Gutes kleines Boutique Hotel"
Sehr guter Kurzaufenthalt, die Besitzer haben sich sehr bemüht, haben uns auch tips für Kuba gegeben, sehr nett!Genuine Hotels.com guest review
"Schönes Boutique-Hotel mit phantastischen Blick"
Neues, mit viel Geschmack und moderner Kunst durchgestyltes Boutique-Hotel ruhig am Hang über San Jose gelegen. Viel Glas und Balkone gewähren einen - besonders am Abend - phantastischen Blick über die Stadt. Die nur 9 Zimmer sind großzügig und gut ausgestattet; wie häufig in dieser Art von Hotels, in denen manchmal die Form Vorrang vor der Funktionalität […] hat, fehlen allerdings einige praktische Kleinigkeiten wie der Haken im Badezimmer, an dem man den bereit liegenden Bademantel aufhängen kann. Der Pool ist klein und nicht zum Training für Olympia geeignet, aber ausreichend für die Erfrischung nach der Rückkehr aus der Stadt und ebenfalls mit schönem Blick. Das Haus wird persönlich von den sehr gut Englisch sprechenden Besitzern geführt. Im kleinen Restaurant haben wir ausgezeichnet gegessen. Insgesamt haben wir uns in diesem Hotel sehr wohl gefühlt. Auf Grund seiner Lage - es ist nur mit dem Taxi erreichbar - und seiner Intimität ist es aber weniger für Gäste geeignet, die Trubel suchen. Read moreGenuine Expedia guest review
"Toller erster Eindruck von Costa Rica"
Ein tolles kleines Designhotel am Rande von Escazú.Genuine Expedia guest review
"Ruhige Oase in San Jose"
Insgesamt schoenes und ruhiges Hotel zwischen San Jose Airport und Innenstadt. Der Service ist auch recht gut. Einziger Nachteil: wenn man das Zimmer im Erdgeschoss hat, dann kann es nachts/morgens laut werden durch klingelndes Telefon oder Türklingel an der Rezeption. Auch wies das Zimmer im Erdgeschoss Schimmelspuren auf, was jedoch bei der hohen […] Luftfeuchtiggkeit in San Jose nicht verwunderlich ist. Read moreGenuine Hotels.com guest review
"Casa Cristal, San Jose"
Very nice. Romantic. Especial. Lacking just one thing to be perfect: more variety in the breakfast, which is less interesting for those who stay many nights.Genuine Hotels.com guest review
Si vas en coche privado con gps, necesitas ponerle las coordenadas, por que está difícil de llegar. El trato, la estancia y el desayuno excelentes. Muy recomendable.Genuine Hotels.com guest review
Si vas en coche privado con gps, necesitas ponerle las coordenadas, por que está difícil de llegar. El trato, la estancia y el desayuno excelentes. Muy recomendable.Genuine Hotels.com guest review
06/25/14 rikymiami miami
This is the best place in our trip. Victor and zeida are great host. This place has magic and the view it's incredible. Breakfast was included it and it was delicious. The room are spacious and modern. We will definitely return to Casa Cristal in our next costa rica vacation.
06/23/14 kata25 elmwood Park, NJ
Beautiful view! Zeida and Victor were wonderful. The rooms were spacious and the layout of the hotel was well appointed. We would come to this hotel if we are in the area. It is very peaceful and serene.
"A place to be with your love"
06/22/14 orlando g
We really enjoyed it , it is a place to be with your couple. Excellent service and comodities. near to the city. We really recommend this place. The food is really good, great view to the city Orlando and Haizel
"A place to fall in love with!"
06/09/14 alvara25 San Jose
Amazing, romantic and quite hotel, with a beautiful view an excellent service!!! The rooms are beautiful and you can feel the peace in here! I think that the only recommendation would be to have more visible signs of the hotel to help you get there, but once you get there, it's worth it!
06/08/14 Chongchis San Jose, Costa Rica
Great view ... Calm ... Relaxing ... Excellent place near the city ... ... Fresh air ... Great customer service ... Near the nature without going far ... Great relaxing place for business travel or your couple
"Very nice place for a romantic evening"
05/25/14 LauCB Heredia, Costa Rica
I really enjoyed it and hope to come back soon. Is a place that is really hidden from all the noise of the city, but at the same time is 5 minutes from everything. Excelent service and food. Modern and luxury but cozy at the same time.
"Exc choice for a romantic getaway."
05/02/14 ana p
The rooms are incredible nice. Very clean, fancy and very good breakfast. The view from the Master suite is breathtaking. The road to get to the hotel is un bad shape so prepare yourselves. Great customer service, very friendly people!
"Great location as a quiet retreat"
04/23/14 JudyR967 Guelph, Canada
We stayed at this hotel for 2 nights before taking a tour through Costa Rica. We found Zeida & Victor very helpful and personable. They made arrangements for a taxi driver to pick us up from the airport and take us to their hotel. The hotel had a wonderful view of San Jose and was well decorated and very clean. The location had the advantage of being in the hills surrounding San Jose, which gave us the opportunity to enjoy the light breezes and birds to accompany us while we enjoyed our morning coffee. The food and service was excellent. There is a small pool and the temperature was too cool to swim in, in March. We would highly recommend this boutique hotel. B & J Reinholt Canada
04/23/14 mob375 New York City, New York
beautiful views; impressive decor and design; warm and caring hosts. can't realistically walk to area sites but on the other hand, you wouldn't get the sweeping views of San Jose and the surrounding mountains if you could. Currently, there is construction being done close by so it gets noisy early. No problem for me as I'm up early anyway but something to ask about.
"This place saved my return visit"
04/22/14 Marty S Readfield, Maine
Having lived in Escazu 40 years ago as a young teacher, I knew I was in for a shock on my first return to Escazu. As I read reviews of hotels and saw complaints about too much noise and carousing, I wondered what it would be like to return to the quiet little town I had lived in. Then I found the Casa Cristal Boutique Hotel and read about the quiet neighborhood, about the beautiful view, delicious food, and stylish comfortable decor - it seemed like the perfect spot to lighten the blow from going back into my past. It proved to be exactly as described. The owners were both warm, welcoming, and helpful. We stayed here several different times during our trip and tried 3 different rooms - each with it's own personality and interesting, fun views and special features.
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