CitizenM Hotel Amsterdam Airport - Schiphol

We ended a transatlantic cruise in Copenhagen and flew to Amsterdam before heading back to the states. We were very surprised with the concept of the hotel rooms. The entire staff was very friendly and went out of their way to assist us with check-in and check-out.

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Genuine Hotels.com guest review

Located mere steps outside Schiphol airport exit 4, the Amsterdam CitizenM is a hotel clearly dedicated to creating an experience that promotes sleeping. The rooms seem to be well insulated as we heard no sounds from the outside, the floor above, or the rooms on either side. The mattress was very comfortable, the bed linen was hypo-allergenic, the automated […] blinds are well designed, so the overall experience was very restful. The spotlessly clean room, although small and spare, contained everything necessary for our overnight between connections. In spite of warnings, we didn’t have much of a problem finding space for our two 26” rolling bags, 18” rolling bag, and big carry-on back pack – but we never meant to unpack – just sleep. Some folks might be a little shocked with the utilitarian nature of the toilet and shower, but we just imagined entering a Star Trek transporter and enjoyed the experience. The electrical outlets were European (2 round prongs) and conveniently located. We didn’t have time to take advantage of the coffee bar, café, and lounges but they were attractive and well-staffed. This was our first experience with a CitizenM but it won’t be our last. Read more

Genuine Hotels.com guest review

Having the coach at check-in was very helpful, as this was my first experience with this type of hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Awesome hotel, LOVED IT!!!

Genuine Hotels.com guest review

Internet did not work most of the time in the room. Staff was super nice. And the coffees were great!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This was my second stay in the past seven months. This is just a perfect airport hotel. Staff were pleasant and effecient (assisted by the simplified check0in systems). All the services I need, and nothing extraneous. The rooms are super-comfortable and I love the capsule showers. The beer is cold, the espresso properly pulled, and the prices are reasonable. […] It's also as easy to buy a piece of fruit as a tub of Ben & Jerry's. Of course the location is unbeatably convenient. In this sort of scenario, this is EXACTLY the sort of property I'm looking for. Read more

Genuine Hotels.com guest review

Modern hotel with interesting but small rooms right at the AMS airport, only a 5 minute walk from the terminal. Access to the airport and the train station with frequent trains to central Amsterdam made this hotel a great choice for an overnight layover in AMS. I would stay again and will look to this chain in other cities as I travel in the future […] . Read more

Genuine Hotels.com guest review

Overall, I was satisfied. The breakfast is pricey for not very much. I have had similar breakfasts only at one and two star hotels and was disappointed with this aspect. I would definitely advise against including the breakfast in the room price and go to the airport cafe for something better instead. Likewise, the "restaurant" advertised is scarcely […] better than fast food with a VERY limited selection. plan to go elsewhere for meals. There is no real "bar" but just a sitting area and a place where you can get a beer or wine, but no large selection nor bar setting to it. Read more

Genuine Hotels.com guest review

Very comfortable hotel with a professional staff. Very convenient location, as the hotel is only a 5 min. walk from Schipol. As soon as I entered the hotel lobby I was greeted and had great assistance from Alex and all of the wonderful staff. Very unique room, and very good food offered in the bar area.

Genuine Hotels.com guest review

Great hotel for one-night-stayover in Schiphol, very friendly and supportive staff. I could leave luggage for 1 week there between flights without problems!

Genuine Hotels.com guest review

If you need to be at the airport to continue travel and plan to visit Amsterdam for a short time period then this is a good place to stay. Convenient to city train and easy walk from airport street exit. Very art deco place with friendly staff. Be aware the room design is very small and simple and there is barely enough space to move enough.

Genuine Hotels.com guest review

I pass through AMS 8-10 times a year, and typically like to go into the city center to stay (largely for meals and ambiance). CitizenM offers a nice alternative if one does't have time or want to struggle with carting bags on the train and trams. Located a short 200m outside of Terminal 3, the hotel offers one of the most comfortable atmospheres for […] short stays that I have encountered anywhere. The somewhat funky modular/modern rooms are clean and fitted out with all the basics, offering a nest-like retreat that is well-balanced by the open 'living quarters' and bar/dinning area on entry level. The staff are very attentive and helpful. Food options are limited, both at the hotel and AMS services, but for a one-night stay well within acceptable range. Read more

Genuine Hotels.com guest review

Very convenient to airport terminal. Upbeat atmosphere and novel design make the overnight stop a very pleasant experience instead of a chore. Staff is friendly and helpful.

Genuine Hotels.com guest review

Perfect! We love it.

Genuine Hotels.com guest review

The rooms are not large and it has a very interesting, trendy setup with the shower and toilet in the room with cylinders for privacy. A very convenient place to stay for an early flight, just a short walk from the airport terminal.

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Genuine Hotels.com guest review

Really worth trying for its modern take on hotel staying.

Genuine Hotels.com guest review

Very convenient and less expensive than the Hilton and Sheraton. Rooms are tight, but bed is spacious and comfortable. For a place to sleep at the Airport, it's the best.

Genuine Hotels.com guest review

the breakfast was over priced for what was available. however food quality was good.

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My wife really enjoyed the Hotel. I was not pleased about a $2.50 charge to use my credit card for payment. Other than that I thought the Hotel was fun. Room is cramped but new design elements were interesting. Can definitely recommend other than the "welcome to our hotel $2.50 charge. Explanation was that all Hotels in Europe charge for credit card […] useage. Not true in our case. We stayed at 10 Hotels this was the only Hotel to charge for using a credit card. Read more

Genuine Hotels.com guest review

Great location only two minutes walk to Schipol and all under a covered lighted walkway. My wife and I have stayed in Amsterdam before and always stayed in the city center the night before we left so we could enjoy ourselves, but it was always a bit stressful having to wake up extra early to catch a train from Amsterdam Centraal to Schipol. With the […] hotel being so close to the Schipol station it was much easier to catch a train into the center and back at night then it was to have to deal with the rush hour crouds in the morning while trying to catch a flight. The rooms are also really cool and ultra modern. Its quite cozy and a bit intimate, maybe not the best room to have to share with a co-worker but for a couple the room was awesome, small but well designed and a fun experience! We will stay at the CtizenM again the next time we have a morning flight out of Schipol. Read more

Genuine Hotels.com guest review

Enjoyed our room.....very modern looking

Genuine Hotels.com guest review

I can't wait until a CitizenM comes to NYC. I have never stayed anywhere so completely satisfying for so little money. Service was perfect and everything was spotless. I would absolutely stay again and again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Only single occupants or couples with no modesty issues should stay at this hotel. Having said this, it was perfect for my overnight stay. My room had a huge bed with very nice bedding and a flat screen mounted on the wall in the sleeping alcove. If you are a light packer, the dorm room size of the room is just fine. The room had all of the bells and […] whistles needed and the lobby was jam- packed with free computers (you even check yourself in on line). Phone calls , even international , are free made from your room - how good is that? Check out on line, use an airport cart at the front of the hotel if necessary, them walk 300 meters to the airport/train station. I would advise couples to get separate rooms. The price for the rooms are so reasonable that you still come out better than at a typical airport hotel and , hey, who doesn't like a little alone time when traveling? Read more

Genuine Hotels.com guest review

Excellently designed hotel in the right location. Excellent for an overnight stay before an early departure from the Schiphol/Amsterdam airport. This extremely conveniently located hotel, less than 5 minutes walking distance from the airport, is high design, with comfortable (and highly futuristic designed) rooms, free wifi, TV from around the world […] and free movies, good availability of snacks and breakfast foods at a reasonable price. The lack of parking is by design as this hotel is not intended for extended stays. Read more

Genuine Hotels.com guest review

From check in to check out everything was great. People were extremely helpful, hotel is full of great modern design furnishings. The layout of the room is a bit unusual with the shower and toilet being a bit less than fully private but it was a unique experience. Not sure I would have enjoyed it for multiple nights. Probably best for the single traveller. […] for longer stays. Bed very comfortable and absolutely zero noise from airport. Easy access to Amsterdam and other points via the train at Schipol. Read more

Genuine Hotels.com guest review

Nice, new and clean in 10 minutes walking distance to the check-in counters. Nothing fancy and only suitable if you need a place to stay before or after a flight. Don't choose this hotel if you want to see Amsterdam.

Genuine Hotels.com guest review

This hotel had the BEST staff at all shifts!! What a fun, innovative, and friendly place to stay! Walk to the airport, catch the train, and most importantly, get all your questions answered by anyone on the staff about anything! I loved everything about this hotel. The rooms were so fun and unique, and the breakfast was fresh and yummy. You just couldn't […] help but fall in love with the place and the staff. They should be commended for their great attitude and over the top customer service! I will stay here any time I am in this area, and I look forward to seeing more Citizen M hotels popping up everywhere. Hotel was spotlessly clean, and had everything you could need. Top notch, fun, friendly, and unique! Loved it! Read more

Genuine Hotels.com guest review

We were at the CitizenM Hotel for less than 18 hours and it was perfect for our purpose - catching an early flight back to the US. Although the room was very small, it had every convenience. The staff was especial helpful, and it was great to stay in a unique hotel which was so accessible to Schipol.

Genuine Hotels.com guest review

For an in-transit airport hotel, this is an excellent option. The hotel has been designed to offer everything you need while in transit and not bother with the rest. Even in a travel-weary state, the hotel was simple to locate. Walking in the door, there was a pleasant and efficient staff member to walk me through the hype-simplified check-in. I was […] in my room within minutes. The room was contemporary cool, but extremely functional. I got a good night's sleep, got cleaned up, fueled up downstairs, and was off to my next flight easy as can be. Every staff member I ran into was competent and polite, but were also happy to leave me the heck alone. Perfect balance. Particularly for the price, this place offers tremendous value for its travel niche. I will be back in a few months and any other opportunity in the future. Read more

Genuine Hotels.com guest review

Extraordinarily elegance with grace

Genuine Hotels.com guest review

I usually stay at Citizen M on arrival at Schipol to regroup and the night before my return flight for the convenience. The hotel staff are helpful and upbeat, the self check in policy is quick and easy. The rooms are small but super efficient and clean. King size bed, free movies and Wi-fi. The concept is not for everyone but perfect for business travel […] in and out of Schipol. Read more

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Genuine Hotels.com guest review

This was my second stay at Citizen M, and it is handy to dump your luggage in your room right after you arrive at the airport and then go on in to Amsterdam center. If you plan on multiple days in Amsterdam, this does not make as much sense, given the extra cost of going back and forth on the train. We stayed only one night, so it fit our needs well. […] My wife did not like some aspects of the room--no counter to put things as she prepared for the day, a bit smallish, but she was generally pleased. The electronics did not work as well as last time--at least with the TV. There was some hesitation--freezing up intermittently when I went back and forth between options (also with the remote). The breakfast buffet, despite the somewhat limited selection, is a great deal for 10 euros, given that you will spend at least 5 euros anywhere else just to get a croissant and juice. Read more

Genuine Hotels.com guest review

Plus Side: Very friendly staff, clean, safe neighborhood, comfortable bed, reasonably priced for Amsterdam, breakfast convenient, easy quick public transportation by tram to city center, close to Amsterdam South train station and thus the airport. Down Side: Room small, very low on privacy within room, no place to put luggage but on floor, train station […] has automated ticket machine only but does not accept US credit cards and DOES NOT ACCEPT CASH of any kind! Read more

Genuine Hotels.com guest review

Easy access to downtown Amsterdam. Hotel very convenient airport hotel and a great value!

Genuine Hotels.com guest review

Perfect in all ways.

Genuine Hotels.com guest review

Love this hotel, though it is not for everybody. Extremely compact, high tech rooms. We are a family of 5 and had an early morning flight, so we booked two rooms at the Citizen M. My young kids loved the hotel as did my wife and I. When we arrived we checked ourselves into the first room, then the system crashed before we checked into the second room. […] So the hotel manager had to let us into the second room using a master key. They could not assure us that someone else would not check into the same room, as it was still showing available. We could not use the remote in the room, we had no room key so if we left the room we would need to return to get the manager, etc. After a while they were able to fix the system (after we went to bed) and then the room came back on line with the curtains automatically going up etc. As I understand it the hotel has been thee for 4 years and this was the first time that they had had such a system failure. The manager gave us free breakfast (which was excellent, by the way) in exchange for our troubles. I still recommend this hotel and would not let the system failure effect your decision to stay here. If you are a single traveller, the hotel is a superb choice. groups need to be sure they understand what they are getting into. On the bright side, my kids think it was the coolest hotel they have ever stayed at. Read more

Genuine Hotels.com guest review

From the check-in process (self serve with assistance) to the open and inviting snack area through to the actual room, this was a pleasant and surprising experience. The rate was great for a hotel within walking distance of the airport. The room was very clean, but some might be surprised by the shower and toilet being open to the rest of the room. […] Privacy would be at a minimum if you are traveling with others. For the individual traveler, the rate, amenities, and convenience are unbeatable! Read more

Genuine Hotels.com guest review

Didn't do my research properly but was surprised and happy with how it worked out. We needed a place by the airport for one night. The room was compact and space age with a huge comfortable bed. Toilet and shower are capsules within the room so no real privacy but if you're sharing with someone who really knows you it's no biggie. Easy to reach by walking […] from baggage claim and easy to hop on the train to Amsterdam Central...the walkway between airport and hotel are outside but covered. Prices in the canteen are higher than expected but otherwise no complaints. There are iMacs in the lounge to check whatever, helpful lobby staff for check-in/out, it's clean and quiet...what more does one need for a night? Read more

Genuine Hotels.com guest review

I thoroughly enjoyed my stay. The hotel is really, really modern and pod-like, but that is what made if fun and enjoyable for me. I would not recommend sharing a room with another person who is not a spouse or partner, however, as the rooms are very, very, very small. Great for one person, though. I rated the "surrounding neighborhood" a 1 because there […] is no neighborhood. The hotel is located right at the airport. Read more

Genuine Hotels.com guest review

This was my first stay at a CitizenM hotel. I like the concept of a super efficient hotel room with internet, TV, Movies, and phone call included! The hotel is a short (covered) walk from the AMS airport and luggage carts are available. Bed was large and comfortable, and the room was clean. The staff was friendly and helpful, with the check in process […] being a breeze. The room is a little tight on space (no place to sit my luggage to pack except the bed), but this is a minor inconvenience. Overall for the price and convenience of the CitizenM hotel makes it a winner. Read more

Genuine Hotels.com guest review

This is the smallest non airport terminal hotel I have ever stayed. The room is tiny and the bathroom is in the middle of the room! Do not stay there if you are sharing a room with a non spouse. The hotel front desk personnel told me the hotel was "high tech" when I mentioned to him how small the room was. However, the location is great - just minutes […] of walking distance from Schipol Airport. Read more

Genuine Hotels.com guest review