"Feel good about staying here"
NIce clean hotel with an awesome staff. Breakfast were good and changed daily. Big shout out to Issac, who drove us anywhere we needed to go, very personable and fun. Thanks so much.Genuine Expedia guest review
"Holiday Inn Express, Airport in El Paso, TX"
Great stay for a week however this Holiday Inn needs to work on water conservation measures (asking guests to reuse linens and towels when staying more than one night).Genuine Expedia guest review
A weeks stay for family funeral which was a nice level of comfort and affordability. Very friendly staff, good hotel, good breakfasts, Frank was excellent. Thank youGenuine Hotels.com guest review
Response by Holiday Inn Express & Suites El Paso Airport Area Dear Guest, Thank you for taking the time to review the Holiday Inn Express & Suites El Paso Airport Area. I'm sorry for your loss, and glad that Frank was able to make your stay a little easier. I hope that if you find yourself back in the area, we can have another chance to host you. Sincerely, Carleen G. General Manager
VERY FINE AND CONFORTABLEGenuine Hotels.com guest review
Response by Holiday Inn Express & Suites El Paso Airport Area Dear MARCO, Thank you for reviewing your stay! I'm so glad that you found the Holiday Inn Express & Suites El Paso Airport Area to be so comfortable. We hope to see you again soon! Warm thanks, Carleen G. General Manager
Excelente ubicacion, en el paso !!! Ideal a un paso de los mejores centros comerciales de la ciudad. Un hotel cómodo y con excelentes condicionesGenuine Hotels.com guest review
Response by Holiday Inn Express & Suites El Paso Airport Area Estimado Juan Pablo, Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Es algo de lo que nuestro personal se enorgullece, así que valoramos su opinión. Esperamos que vuelva a visitarnos. Atentamente, Carleen G. Gerente General
"Viaje de año nuevo"
Excelente servicio personal muy amableGenuine Hotels.com guest review
"Muy buena opción"
Personal muy amable en un hotel en muy buen estado; el único punto a mejorar fue el desayuno, ya que debido a la cantidad de personas por la fecha no había comida suficienteGenuine Hotels.com guest review
Response by Holiday Inn Express & Suites El Paso Airport Area Dear Francisco, Thank you for your review. I'm pleased that our friendly staff provided excellent service. Please accept my apologies for the less than satisfactory experience you had at our complimentary breakfast. We always appreciate guest feedback like yours as it helps us to improve our services. Please allow us another chance to host you on your next trip to El Paso. Kind thanks, Carleen G. General Manager
"Excelente ubicación a un precio accesible."
El hotel está ubicado en una zona privilegiada para realizar compras en los centros comerciales Cielos Vista y las Fuentes. Igualmente, su ubicación permite desplazarse fácilmente al aeropuerto y los puentes internacionales a México. El hotel tiene poco de haber sido construido (menos de 5 años) y sus instalaciones y cuartos están en excelentes condiciones. […] El desayuno es bastante completo y muy variado; excelente servicio por parte del staff. En mi siguiente viaje a El Paso me volveré a hospedar ahí. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express & Suites El Paso Airport Area Dear Jose E, Thank you for your review. We are pleased to hear that you enjoyed your stay at the Holiday Inn Express & Suites El Paso Airport so much. We hope to see you soon! Kind thanks, Carleen G. General Manager
"HOTEL AGRADABLE CERCA DE CENTROS COMERCIALES"
FUE UNA ESTANCIA PLACENTERA DE FACIL ACCESO Y CERCA DE CENTROS COMERCIALESGenuine Expedia guest review
Response by Holiday Inn Express & Suites El Paso Airport Area Dear Rigoberto, Thank you for your five star review! We are so glad to hear that we exceeded your expectations and you enjoyed our location near shopping. Please come back and see the Holiday Inn Express & Suites El Paso Airport Area soon. Kind thanks, Carleen G. General Manager
"servicio de primera"
Excelente servicio, las habitaciones muy comodas, el desayuno excelente.Genuine Hotels.com guest review
Buen Hotel si es recomendado !, el falta poco más variedad de desayuno , en general buen HotelGenuine Expedia guest review
"Excelente estancia.... =)"
Muy agradable me gustaría repetir mi estancia en este hotel.Genuine Hotels.com guest review
Muy buena solo que para mi gusto si hace falta el frigobar en el cuartoGenuine Hotels.com guest review
Response by Holiday Inn Express & Suites El Paso Airport Area Dear Guest, Thanks for your feedback. We will consider your suggestion. We appreciate your business. Sincerely, Jorge Leon General Manager
El hotel en excelentes condiciones muy limpio y comodo.Genuine Hotels.com guest review
"Camas muy confortables"
Excelente para regresarGenuine Hotels.com guest review
"Recepcionista sin entrenamiento"
Muy perdida la recepcionista solicite una caja de seguridad y en lugar de pasármela para mi uso a la salida ella saco el contenido sin mostrarmela.Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites El Paso Airport Area Dear Guest, Thank you for your review of the Holiday Inn Express & Suites El Paso. I'm very sorry that we were unable to exceed your expectations while you were our guest. I hope that you will give us another opportunity the next time you are in the area. Sincerely, Jorge L. General Manager
"Muy buen trato y muy cómodo el hotel"
Es un excelente hotel con un trato muy amable de parte de los que atienden y las habitaciones muy cómodas!!Genuine Hotels.com guest review
muy bienGenuine Hotels.com guest review
Es garantía hospedarse en holiday inn.Genuine Hotels.com guest review
"Muy buen hotel"
El hotel esta muy bueno.Genuine Hotels.com guest review
"Servicio de primera"
Sólo fue una noche, pero el personal, la habitación , el hotel , me hacen pensar en regresar ahí la próxima vez.Genuine Hotels.com guest review
close to the airport and had comfortable stay.Genuine Hotels.com guest review
Muy nuevo el hotel, limpio, buen desayuno caliente, excelente atencion del personal.Genuine Hotels.com guest review
"Cerca de centros comerciales"
Muy buen servicio, solamente falta mas variedad en el desayuno.Genuine Hotels.com guest review
BUENAS INSTALACIONES, CALIDAD EL PERSONAL DEJA MUCHO QUE DESEAR YA QUE NO QUIEREN HABLAR ESPAÑOL, ME REALIZARON UN CARGO EXTRA EL CUAL NO ME EXPLICARON LAMENTABLEMENTE ME DI CUENTA AL LLEGAR A MEXICO, EL DESAYUNO LO MARCARON EN ESTA PAGINA COMO DESAYUNO BUFETTE, PERO ES DESAYUNO CONTINENTAL DE MEDIANA CALIDAD.Genuine Expedia guest review
03/19/15 Josie F
I made a reservation several weeks prior to a two day stay. The rate was quoted and agreed upon as a state rate. Upon checkout this morning the rate for the second night was inflated by almost $30.00. When I asked for the bill to be corrected I was told the quoted rate could not be given. Never had something like this happen and I stay in hotels several times every month. Very upset as this seems unethical. Was told to contact the manager and will do that today. For that reason I could not recommend this Holiday Inn.
"A very pleaseant stay with great people"
03/06/15 pam W Denver, Colorado
the staff at this hotel is exceptionally friendly and professional they go out of their way to make guests fell welcome and are great at knowing how and where to find something. They really added to a great Sun Bowl weekend spent in El Paso. Im not sure how old the property is but it seems brand new!!!
"Great place to stay"
03/04/15 traveltime1973 Temple, Texas
I've come to El Paso quite often on business trips. I've stayed in many hotels, yet the Holiday Inn Express to me is the best. The staff is very friendly and attentive. The rooms are spacious and clean, great hot breakfast, the fitness center is very nice and clean, and they have an outdoor swimming pool. As you enter the building, their décor is very inviting and it feels relaxing. As you go outside, you have a pretty view of the city. There are no restaurants within walking distance which I consider a disadvantage but not enough to deduct points. I do recommend this hotel.
"Great Hotel and Near the Airport"
02/19/15 Madhawk Vienna, Virginia
I stayed here twice on my last trip to the El Paso area and is my hotel of choice when I need to be near the airport or Fort Bliss. Great staff, clean rooms, spacious and convenient to what I need to do. If there is a downside, it would be the airport shuttle on weekends, which don't start running until 7am. I would recommend this hotel.
"Great place to stay"
02/04/15 smalld West Vancouver
Great hotel, clean, very friendly staff... All the hotels are in the same block ... But this was a great choice and cheaper than most of the others They did a decent breakfast but don't expect a full complete breakfast. Mostly all pre-made.
"Great stay and good location."
01/04/15 kbentley Arlington, Texas
We stayed here both coming and going thru El Paso. The room was very comfortable. The breakfast was great and you had a good selection. The location was near many restaurants. They had a shuttle which would take you anywhere within a 3 mile radius if you were tired of driving yourself.
"One of the Better HIE I've stayed at."
12/18/14 Dan48331 Detroit, Michigan
Pros: Check In-the staff were friendly and efficient. Room-Almost new, clean and nothing missing. The area-many restaurants and shops near the hotel. Cons: It's on the I-10 service road and getting around can be tricky. When visiting El Paso, I plan to stay there again!
Recently stayed here for 4 days while on business. The front desk staff is extremely helpful and friendly. The building is clean and the room was very nice. The daily breakfast was great. Will stay here again anytime I'm back in El Paso for work. Great place!
"Not Good for Business Travelers"
12/03/14 Mikejack52 Albuquerque, NM
I picked the Holiday Inn Express - Airport, El Paso since it was located less than 10 minutes from the location of a business meeting the next day. I had selected a standard 2 bed room for one night. I discovered that there was not a desk or even a standard office chair. I had to prepare my presentation sitting in a cushioned arm chair next to a 3 foot diameter table with no desk lighting - not good. However, the biscuits and gravy at breakfast was excellent and the attendant was very friendly; even picked up my plate and utensils when I was done. One irritation was the elevator floor indicator. You could not see what floor the car was stopping at since the number light was blue and the display lens was also blue. With the lack of contrast the floor numbers were unreadable.
"Excellent Hotel and Good Location"
12/02/14 apdemas Herndon, Virginia
My family and I stayed here and it was fantastic. The price was better than most of its equivalent of hotels, and it was convenient to several shopping centers and the airport. I was initially concerned about the refinery just behind it, there was no noise or smell issues. The room was comfortable, the bathroom was clean, and the Internet was actually pretty decent, which is somewhat unusual for hotels these days. Breakfast and service were great too.
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