All hotels in El Paso, Texas, United States of America
1 room, 2 adults
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4.6 / 5Outstanding

Score breakdown (from 92 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.6
  • Comfort
    4.7
  • Condition
    4.7
  • Neighborhood
    4.4

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"LOVELY TIME"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
VERY FINE AND CONFORTABLE
Genuine Hotels.com guest review
1 night family trip Jul 19, 2014
MARCO
MX

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"muy recomendable"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Excelente ubicacion, en el paso !!! Ideal a un paso de los mejores centros comerciales de la ciudad. Un hotel cómodo y con excelentes condiciones
Genuine Hotels.com guest review
1 night business trip Feb 7, 2015
JUAN PABLO
MX
5.0 / 5Outstanding
"Viaje de año nuevo"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excelente servicio personal muy amable
Genuine Hotels.com guest review
2 night family trip Dec 28, 2014
jose de jesus
MX
5.0 / 5Outstanding
"Muy buena opción"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Personal muy amable en un hotel en muy buen estado; el único punto a mejorar fue el desayuno, ya que debido a la cantidad de personas por la fecha no había comida suficiente
Genuine Hotels.com guest review
1 night romance trip Dec 25, 2014
Francisco
MX
5.0 / 5Outstanding
"Excelente ubicación a un precio accesible."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
El hotel está ubicado en una zona privilegiada para realizar compras en los centros comerciales Cielos Vista y las Fuentes. Igualmente, su ubicación permite desplazarse fácilmente al aeropuerto y los puentes internacionales a México. El hotel tiene poco de haber sido construido (menos de 5 años) y sus instalaciones y cuartos están en excelentes condiciones. El desayuno es bastante completo y muy variado; excelente servicio por parte del staff. En mi siguiente viaje a El Paso me volveré a hospedar ahí.
Genuine Hotels.com guest review
2 night family trip Dec 12, 2014
Jose Enrique
MX
5.0 / 5Outstanding
"HOTEL AGRADABLE CERCA DE CENTROS COMERCIALES"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
FUE UNA ESTANCIA PLACENTERA DE FACIL ACCESO Y CERCA DE CENTROS COMERCIALES
Genuine Expedia guest review
Other trip Oct 13, 2014
RIGOBERTO
MX
5.0 / 5Outstanding
"servicio de primera"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excelente servicio, las habitaciones muy comodas, el desayuno excelente.
Genuine Hotels.com guest review
1 night trip Feb 1, 2014
Clarissa
MX
5.0 / 5Outstanding
"Agradable Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Buen Hotel si es recomendado !, el falta poco más variedad de desayuno , en general buen Hotel
Genuine Expedia guest review
Other trip Feb 17, 2014
Kevin
MX
5.0 / 5Outstanding
"Excelente estancia.... =)"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Muy agradable me gustaría repetir mi estancia en este hotel.
Genuine Hotels.com guest review
2 night family trip Dec 28, 2013
Nancy Siañez
MX
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Muy buena solo que para mi gusto si hace falta el frigobar en el cuarto
Genuine Hotels.com guest review
2 night family trip Dec 6, 2013
A Traveler
MX
5.0 / 5Outstanding
"excelente hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
El hotel en excelentes condiciones muy limpio y comodo.
Genuine Hotels.com guest review
2 night trip Nov 22, 2013
jose carlos
MX
5.0 / 5Outstanding
"Camas muy confortables"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excelente para regresar
Genuine Hotels.com guest review
1 night trip Oct 19, 2013
Fam saenz
MX
3.0 / 5Good
"Recepcionista sin entrenamiento"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Muy perdida la recepcionista solicite una caja de seguridad y en lugar de pasármela para mi uso a la salida ella saco el contenido sin mostrarmela.
Genuine Hotels.com guest review
2 night trip Oct 4, 2013
A Traveler
MX
5.0 / 5Outstanding
"Muy buen trato y muy cómodo el hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Es un excelente hotel con un trato muy amable de parte de los que atienden y las habitaciones muy cómodas!!
Genuine Hotels.com guest review
3 night trip Aug 12, 2013
Fernando
MX
5.0 / 5Outstanding
"buena ubicacion"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
muy bien
Genuine Hotels.com guest review
1 night trip Jul 20, 2013
A Traveler
MX
5.0 / 5Outstanding
"Buena calidad"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Es garantía hospedarse en holiday inn.
Genuine Hotels.com guest review
1 night business trip May 28, 2013
Marcela
MX
5.0 / 5Outstanding
"Muy buen hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
El hotel esta muy bueno.
Genuine Hotels.com guest review
1 night business trip May 28, 2013
A Traveler
MX
5.0 / 5Outstanding
"Servicio de primera"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Sólo fue una noche, pero el personal, la habitación , el hotel , me hacen pensar en regresar ahí la próxima vez.
Genuine Hotels.com guest review
1 night business trip Apr 12, 2013
JUAN PABLO
MX
4.0 / 5Excellent
"convenient hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
close to the airport and had comfortable stay.
Genuine Hotels.com guest review
1 night trip Dec 24, 2012
A Traveler
JP
5.0 / 5Outstanding
"Excelente"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Muy nuevo el hotel, limpio, buen desayuno caliente, excelente atencion del personal.
Genuine Hotels.com guest review
2 night family trip Dec 21, 2012
Janeth
MX
5.0 / 5Outstanding
"Cerca de centros comerciales"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Muy buen servicio, solamente falta mas variedad en el desayuno.
Genuine Hotels.com guest review
2 night trip Nov 9, 2012
A Traveler
MX
4.0 / 5Excellent
"BUEN HOTEL"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
BUENAS INSTALACIONES, CALIDAD EL PERSONAL DEJA MUCHO QUE DESEAR YA QUE NO QUIEREN HABLAR ESPAÑOL, ME REALIZARON UN CARGO EXTRA EL CUAL NO ME EXPLICARON LAMENTABLEMENTE ME DI CUENTA AL LLEGAR A MEXICO, EL DESAYUNO LO MARCARON EN ESTA PAGINA COMO DESAYUNO BUFETTE, PERO ES DESAYUNO CONTINENTAL DE MEDIANA CALIDAD.
Genuine Expedia guest review
Other trip Nov 5, 2012
LUIS
MX
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night family trip Mar 7, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night family trip Feb 13, 2015
Angelica
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night family trip Dec 27, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
4 night trip Jan 1, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip Dec 31, 2013
Joseph Andazola
US
4.0 / 5Excellent
"Great service"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip Dec 30, 2013
Danny
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Dec 5, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Nov 26, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Nov 11, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Nov 8, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Sep 7, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Jun 22, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
5 night business trip Jun 26, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
3 night family trip May 24, 2013
kaybeejay
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night family trip Apr 17, 2015
Jose Luis
MX
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Dec 22, 2014
A Traveler
MX
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night family trip Nov 28, 2014
A Traveler
MX
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Jun 29, 2013
A Traveler
MX
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night family trip Nov 23, 2012
Marcela
MX
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Business trip Sep 6, 2012
A Traveler
MX

TripAdvisor reviews for Holiday Inn Express & Suites El Paso Airport Area

Overall rating:Based on 77 traveler reviews

Most recent traveler reviews:

Overall Rating
"Very nice facility and friendly staff"
04/24/15 HotCorner3 Pewaukee, Wisconsin
This hotel was everything a traveler would want for accommodations and breakfast. Rooms were comfortable and clean and the breakfast bar was well stocked with decent tasting items and clean too. The entire staff were very friendly and helpful. The only drawback is a little noisy at the outside pool area because of Interstate 10. Definitely would recommend this hotel for business or a family outing.
Overall Rating
"Fair to good"
04/10/15 SMB4_1958 Pacific Grove, California
For me, quality means knowing what you'll get and consistently getting it. I was caught off guard by my experience at this Holiday Inn Express. When I use this chain I always get a fridge and microwave in my room. Not at this hotel. This was an inconvenience to me and necessitated purchasing a cooler. The room was quiet and clean an the staff friendly and helpful. Very convenient to the airport. A bit expensive. Smellier oil outside as it is adjacent to a refinery.
Overall Rating
"Shocked"
03/19/15 Josie F
I made a reservation several weeks prior to a two day stay. The rate was quoted and agreed upon as a state rate. Upon checkout this morning the rate for the second night was inflated by almost $30.00. When I asked for the bill to be corrected I was told the quoted rate could not be given. Never had something like this happen and I stay in hotels several times every month. Very upset as this seems unethical. Was told to contact the manager and will do that today. For that reason I could not recommend this Holiday Inn.
Overall Rating
"A very pleaseant stay with great people"
03/06/15 pam W Denver, Colorado
the staff at this hotel is exceptionally friendly and professional they go out of their way to make guests fell welcome and are great at knowing how and where to find something. They really added to a great Sun Bowl weekend spent in El Paso. Im not sure how old the property is but it seems brand new!!!
Overall Rating
"Great place to stay"
03/04/15 traveltime1973 Temple, Texas
I've come to El Paso quite often on business trips. I've stayed in many hotels, yet the Holiday Inn Express to me is the best. The staff is very friendly and attentive. The rooms are spacious and clean, great hot breakfast, the fitness center is very nice and clean, and they have an outdoor swimming pool. As you enter the building, their décor is very inviting and it feels relaxing. As you go outside, you have a pretty view of the city. There are no restaurants within walking distance which I consider a disadvantage but not enough to deduct points. I do recommend this hotel.
Overall Rating
"Great Hotel and Near the Airport"
02/19/15 Madhawk Vienna, Virginia
I stayed here twice on my last trip to the El Paso area and is my hotel of choice when I need to be near the airport or Fort Bliss. Great staff, clean rooms, spacious and convenient to what I need to do. If there is a downside, it would be the airport shuttle on weekends, which don't start running until 7am. I would recommend this hotel.
Overall Rating
"Great place to stay"
02/04/15 smalld West Vancouver
Great hotel, clean, very friendly staff... All the hotels are in the same block ... But this was a great choice and cheaper than most of the others They did a decent breakfast but don't expect a full complete breakfast. Mostly all pre-made.
Overall Rating
"Great stay and good location."
01/04/15 kbentley Arlington, Texas
We stayed here both coming and going thru El Paso. The room was very comfortable. The breakfast was great and you had a good selection. The location was near many restaurants. They had a shuttle which would take you anywhere within a 3 mile radius if you were tired of driving yourself.
Overall Rating
"One of the Better HIE I've stayed at."
12/18/14 Dan48331 Detroit, Michigan
Pros: Check In-the staff were friendly and efficient. Room-Almost new, clean and nothing missing. The area-many restaurants and shops near the hotel. Cons: It's on the I-10 service road and getting around can be tricky. When visiting El Paso, I plan to stay there again!
Overall Rating
"Great stay!!"
12/05/14 travelguywv
Recently stayed here for 4 days while on business. The front desk staff is extremely helpful and friendly. The building is clean and the room was very nice. The daily breakfast was great. Will stay here again anytime I'm back in El Paso for work. Great place!
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews