All hotels in El Paso, Texas, United States of America
1 room, 2 adults
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6666 Gateway Blvd E, El Paso, TX, 79915, United States of America, ‏‎855-239-9222
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4.6 / 5Outstanding

Score breakdown (from 99 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.6
  • Comfort
    4.6
  • Condition
    4.7
  • Neighborhood
    4.4
4.0 / 5Excellent
"good to the family"
I expect more cuality and variety at the breakfast
Genuine Expedia guest review
Other trip Dec 10, 2012
omar
US
5.0 / 5Outstanding
"Happpy with our choice!"
This was a very nice hotel, fairly new, or well kept, not sure which. The breakfast included was wonderful, and the staff kept up with replenishing as need. My family had tickets to the UTEP-OK game, and we were about 10 min. east of the stadium. Alot of restaurants nearby, so that was easy. The beds were very comfortable. We'll stay again
Genuine Expedia guest review
Other trip Sep 3, 2012
bulldog mom
US
5.0 / 5Outstanding
"close to Ft Bliss"
Had a great time seeing my husband once again before he leaves for Afghanistan
Genuine Hotels.com guest review
Other trip Aug 22, 2012
Lisa
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Family event"
A weeks stay for family funeral which was a nice level of comfort and affordability. Very friendly staff, good hotel, good breakfasts, Frank was excellent. Thank you
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites El Paso Airport Area
Dear Guest, Thank you for taking the time to review the Holiday Inn Express & Suites El Paso Airport Area. I'm sorry for your loss, and glad that Frank was able to make your stay a little easier. I hope that if you find yourself back in the area, we can have another chance to host you. Sincerely, Carleen G. General Manager
7 night romance trip Jan 10, 2015
A Traveler
GB
5.0 / 5Outstanding
"LOVELY TIME"
VERY FINE AND CONFORTABLE
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites El Paso Airport Area
Dear MARCO, Thank you for reviewing your stay! I'm so glad that you found the Holiday Inn Express & Suites El Paso Airport Area to be so comfortable. We hope to see you again soon! Warm thanks, Carleen G. General Manager
1 night family trip Jul 19, 2014
MARCO
MX

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Limpio agradable bueno"
Solo pasamos una noche, esta comodo y agradable limpio y cerca de los centros comerciales
Genuine Expedia guest review
Other trip Feb 16, 2015
A Traveler
MX
5.0 / 5Outstanding
"muy recomendable"
Excelente ubicacion, en el paso !!! Ideal a un paso de los mejores centros comerciales de la ciudad. Un hotel cómodo y con excelentes condiciones
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites El Paso Airport Area
Estimado Juan Pablo, Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Es algo de lo que nuestro personal se enorgullece, así que valoramos su opinión. Esperamos que vuelva a visitarnos. Atentamente, Carleen G. Gerente General
1 night business trip Feb 7, 2015
JUAN PABLO
MX
5.0 / 5Outstanding
"Viaje de año nuevo"
Excelente servicio personal muy amable
Genuine Hotels.com guest review
2 night family trip Dec 28, 2014
jose de jesus
MX
5.0 / 5Outstanding
"Muy buena opción"
Personal muy amable en un hotel en muy buen estado; el único punto a mejorar fue el desayuno, ya que debido a la cantidad de personas por la fecha no había comida suficiente
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites El Paso Airport Area
Dear Francisco, Thank you for your review. I'm pleased that our friendly staff provided excellent service. Please accept my apologies for the less than satisfactory experience you had at our complimentary breakfast. We always appreciate guest feedback like yours as it helps us to improve our services. Please allow us another chance to host you on your next trip to El Paso. Kind thanks, Carleen G. General Manager
1 night romance trip Dec 25, 2014
Francisco
MX
5.0 / 5Outstanding
"Excelente ubicación a un precio accesible."
El hotel está ubicado en una zona privilegiada para realizar compras en los centros comerciales Cielos Vista y las Fuentes. Igualmente, su ubicación permite desplazarse fácilmente al aeropuerto y los puentes internacionales a México. El hotel tiene poco de haber sido construido (menos de 5 años) y sus instalaciones y cuartos están en excelentes condiciones. El desayuno es bastante completo y muy variado; excelente servicio por parte del staff. En mi siguiente viaje a El Paso me volveré a hospedar ahí.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites El Paso Airport Area
Dear Jose E, Thank you for your review. We are pleased to hear that you enjoyed your stay at the Holiday Inn Express & Suites El Paso Airport so much. We hope to see you soon! Kind thanks, Carleen G. General Manager
2 night family trip Dec 12, 2014
Jose Enrique
MX
5.0 / 5Outstanding
"HOTEL AGRADABLE CERCA DE CENTROS COMERCIALES"
FUE UNA ESTANCIA PLACENTERA DE FACIL ACCESO Y CERCA DE CENTROS COMERCIALES
Genuine Expedia guest review
Response by Holiday Inn Express & Suites El Paso Airport Area
Dear Rigoberto, Thank you for your five star review! We are so glad to hear that we exceeded your expectations and you enjoyed our location near shopping. Please come back and see the Holiday Inn Express & Suites El Paso Airport Area soon. Kind thanks, Carleen G. General Manager
Other trip Oct 13, 2014
RIGOBERTO
MX
5.0 / 5Outstanding
"servicio de primera"
Excelente servicio, las habitaciones muy comodas, el desayuno excelente.
Genuine Hotels.com guest review
1 night trip Feb 1, 2014
Clarissa
MX
5.0 / 5Outstanding
"Agradable Hotel"
Buen Hotel si es recomendado !, el falta poco más variedad de desayuno , en general buen Hotel
Genuine Expedia guest review
Other trip Feb 17, 2014
Kevin
MX
5.0 / 5Outstanding
"Excelente estancia.... =)"
Muy agradable me gustaría repetir mi estancia en este hotel.
Genuine Hotels.com guest review
2 night family trip Dec 28, 2013
Nancy Siañez
MX
5.0 / 5Outstanding
Muy buena solo que para mi gusto si hace falta el frigobar en el cuarto
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites El Paso Airport Area
Dear Guest, Thanks for your feedback. We will consider your suggestion. We appreciate your business. Sincerely, Jorge Leon General Manager
2 night family trip Dec 6, 2013
A Traveler
MX
5.0 / 5Outstanding
"excelente hotel"
El hotel en excelentes condiciones muy limpio y comodo.
Genuine Hotels.com guest review
2 night trip Nov 22, 2013
jose carlos
MX
5.0 / 5Outstanding
"Camas muy confortables"
Excelente para regresar
Genuine Hotels.com guest review
1 night trip Oct 19, 2013
Fam saenz
MX
3.0 / 5Good
"Recepcionista sin entrenamiento"
Muy perdida la recepcionista solicite una caja de seguridad y en lugar de pasármela para mi uso a la salida ella saco el contenido sin mostrarmela.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites El Paso Airport Area
Dear Guest, Thank you for your review of the Holiday Inn Express & Suites El Paso. I'm very sorry that we were unable to exceed your expectations while you were our guest. I hope that you will give us another opportunity the next time you are in the area. Sincerely, Jorge L. General Manager
2 night trip Oct 4, 2013
A Traveler
MX
5.0 / 5Outstanding
"Muy buen trato y muy cómodo el hotel"
Es un excelente hotel con un trato muy amable de parte de los que atienden y las habitaciones muy cómodas!!
Genuine Hotels.com guest review
3 night trip Aug 12, 2013
Fernando
MX
5.0 / 5Outstanding
"buena ubicacion"
muy bien
Genuine Hotels.com guest review
1 night trip Jul 20, 2013
A Traveler
MX
5.0 / 5Outstanding
"Buena calidad"
Es garantía hospedarse en holiday inn.
Genuine Hotels.com guest review
1 night business trip May 28, 2013
Marcela
MX
5.0 / 5Outstanding
"Muy buen hotel"
El hotel esta muy bueno.
Genuine Hotels.com guest review
1 night business trip May 28, 2013
A Traveler
MX
5.0 / 5Outstanding
"Servicio de primera"
Sólo fue una noche, pero el personal, la habitación , el hotel , me hacen pensar en regresar ahí la próxima vez.
Genuine Hotels.com guest review
1 night business trip Apr 12, 2013
JUAN PABLO
MX
4.0 / 5Excellent
"convenient hotel"
close to the airport and had comfortable stay.
Genuine Hotels.com guest review
1 night trip Dec 24, 2012
A Traveler
JP
5.0 / 5Outstanding
"Excelente"
Muy nuevo el hotel, limpio, buen desayuno caliente, excelente atencion del personal.
Genuine Hotels.com guest review
2 night family trip Dec 21, 2012
Janeth
MX
5.0 / 5Outstanding
"Cerca de centros comerciales"
Muy buen servicio, solamente falta mas variedad en el desayuno.
Genuine Hotels.com guest review
2 night trip Nov 9, 2012
A Traveler
MX
4.0 / 5Excellent
"BUEN HOTEL"
BUENAS INSTALACIONES, CALIDAD EL PERSONAL DEJA MUCHO QUE DESEAR YA QUE NO QUIEREN HABLAR ESPAÑOL, ME REALIZARON UN CARGO EXTRA EL CUAL NO ME EXPLICARON LAMENTABLEMENTE ME DI CUENTA AL LLEGAR A MEXICO, EL DESAYUNO LO MARCARON EN ESTA PAGINA COMO DESAYUNO BUFETTE, PERO ES DESAYUNO CONTINENTAL DE MEDIANA CALIDAD.
Genuine Expedia guest review
Other trip Nov 5, 2012
LUIS
MX
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night romance trip Jun 19, 2015
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night business trip Jun 10, 2015
Trevor
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night family trip Mar 7, 2015
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night family trip Feb 13, 2015
Angelica
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night family trip Dec 27, 2014
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
4 night trip Jan 1, 2014
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night trip Dec 31, 2013
Joseph Andazola
US
4.0 / 5Excellent
"Great service"
Genuine Hotels.com guest review
1 night trip Dec 30, 2013
Danny
US
5.0 / 5Outstanding
Genuine Expedia guest review
Response by Holiday Inn Express & Suites El Paso Airport Area
Dear Guest, Thank you for giving us a five star rating. We appreciate your business, and look forward to hosting you again soon. Sincerely, Jorge Leon General Manager
Other trip Dec 5, 2013
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites El Paso Airport Area
Dear Guest, Thank you for the five star review! We appreciate your business, and look forward to hosting you again soon at the Holiday Inn Express & Suites El Paso Airport. Sincerely, Jorge Leon General Manager
1 night trip Nov 26, 2013
A Traveler
US
5.0 / 5Outstanding
Genuine Expedia guest review
Response by Holiday Inn Express & Suites El Paso Airport Area
Dear Guest, Thank you for your review of the Holiday Inn Express & Suites El Paso Airport. We look forward to hosting you again soon. Sincerely, Jorge Leon General Manager
Other trip Nov 11, 2013
A Traveler
US
5.0 / 5Outstanding
Genuine Expedia guest review
Other trip Nov 8, 2013
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites El Paso Airport Area
Dear Guest, Thank you for grading our hotel a 5 star! We look forward to your next visit with us. Sincerely, Jorge Leon General Manager
1 night trip Sep 7, 2013
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night family trip Jun 22, 2013
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
5 night business trip Jun 26, 2013
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night family trip May 24, 2013
kaybeejay
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night family trip Apr 17, 2015
Jose Luis
MX
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night business trip Dec 22, 2014
A Traveler
MX
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night family trip Nov 28, 2014
A Traveler
MX
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night family trip Jun 29, 2013
A Traveler
MX
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night family trip Nov 23, 2012
Marcela
MX
5.0 / 5Outstanding
Genuine Hotels.com guest review
Business trip Sep 6, 2012
A Traveler
MX

TripAdvisor reviews for Holiday Inn Express & Suites El Paso Airport Area

Overall rating:Based on 85 traveler reviews

Most recent traveler reviews:

Overall Rating
"Week long business trip."
07/22/15 Ridley R
Had a great stay. The staff was extremely helpful. Spent most evenings at the bar where Tammy provided a never ending supply of well made drinks and interesting conversation. She and Shelby were a pleasant surprise and helped make my stay a good one. I will be staying here from now on when I visit El Paso. -Ridley
Overall Rating
"Very Good Overall"
07/18/15 Mark B
I'll start with the negative, because if you can't get past it, the rest won't matter. The downside in 3 characters......I-10. The hotel is not well insulated for sound. I could here traffic noise constantly. Certainly not enough to keep me awake, but it was always there. The rooms are also not well insulated from hallway noise.....but that's fairly typical. OK, if you can deal with a little noise, I highly recommend the hotel. Checking in was a breeze. The actually had two clerks on, which is unusual for 1030PM at at HI Express. They were both very friendly and very competent. The entire property looks like it was renovated within the last year or so. My room was very nice and the bed was great. Breakfast was very well run! Probably the best I've seen at a HI Express. The hostess kept everything well stocked, the tables cleaned off, and the counters wiped down even though it was pretty busy. Overall, it was a very good stay and I would definitely recommend the hotel.
Overall Rating
"Visiting Son at Fort Bliss"
07/01/15 CerealKiller58 Charlotte, North Carolina
Very nice hotel, friendly helpful staff and great continental breakfast. Everything was clean and in order. Housekeeping staff was wonderful. Very close to Fort Bliss, will definitely stay here on next visit also!
Overall Rating
"Great Staff"
06/18/15 James M Milton Keynes, United Kingdom
This hotel is alongside the I10 and can be hard to locate on the busy highway. The staff are exceptionally helpful and knowledgeable. Sarah and Lauren provide maps, restaurant lists and personal recommendations that are accurate. The rooms are fine and there is free parking. Sometimes there is a whiff of oil noticeable in the car park and small swimming pool. There is an oil facility below and to the south of the hotel. Breakfast is excellent. Overall a good hotel made better by great staff.
Overall Rating
"Overnight Stop "
05/31/15 Wynnette T
The hotel is nice. We love that they provide hot breakfast and that there is a microwave provided as well. The only negative we had was the cleanliness. We went to pick I've in the ice bucket and found a wad of hair in the bottom. However, the guest service desk was quick to resolve the issue and replace the bucket with a clean liner. Overall our experience was nice and the Holiday Inn Express was great for a quick overnight stay as we traveled to our next destination.
Overall Rating
"Lovely, Clean, Friendly, and Convenient"
05/14/15 Deirdre_in_Maryville TN
My first trip to El Paso on business and my stay couldn't have been better! Lovely, clean, and friendly hotel. Good breakfast and convenient to airport as well as downtown. Special THANKS to Gabby ! She was very helpful and kind in assisting me with directions to the tramway. I highly recommend this hotel.
Overall Rating
"Wonderful stay!"
05/06/15 Kirsten P
Enjoyed everything, the room was very clean, fluffy pillows and comfy bed 😏.... had to wait an extra 25 mins for our room to be ready but it was worth the wait. Me and my husband love the cold and normally have the air on 62°-64°. The thermostat wouldnt go below 64° but it was fine. The pool was quite small, but we never made it out. Overall, Highly recommended!
Overall Rating
"Proximity to Airport, Shuttle, but Paper-thin Walls"
05/05/15 Miles T Atlanta, Georgia
I typically stay here for only one night prior to flying out of El Paso Airport early in the morning. The front desk is courteous and is bilingual in English and Spanish. I either drive or catch the free shuttle at 4 AM to the airport, so I've never had the breakfast. The rooms are nice with lots of the space, but the hallways and the bathrooms seem dated. Walking down the hallway reminds me of walking down a similar hallway in a storage facility as the walls are white without many features. The bathtub shows rust/corrosion and looks like it needs to be replaced. My biggest complaint is the noise. On my last visit, the hotel was packed with many charter buses full of students. They were loud, as expected, and I didn't complain until 11 PM because it was a Friday night. The problem is, after I asked them to keep it down, they complied but I could still hear their conversations well into the early morning hours. The walls are very thin and I could hear both the adjoining room and the the room across the hall.
Overall Rating
"Very nice facility and friendly staff"
04/24/15 HotCorner3 Pewaukee, Wisconsin
This hotel was everything a traveler would want for accommodations and breakfast. Rooms were comfortable and clean and the breakfast bar was well stocked with decent tasting items and clean too. The entire staff were very friendly and helpful. The only drawback is a little noisy at the outside pool area because of Interstate 10. Definitely would recommend this hotel for business or a family outing.
Overall Rating
"Fair to good"
04/10/15 SMB4_1958 Pacific Grove, California
For me, quality means knowing what you'll get and consistently getting it. I was caught off guard by my experience at this Holiday Inn Express. When I use this chain I always get a fridge and microwave in my room. Not at this hotel. This was an inconvenience to me and necessitated purchasing a cooler. The room was quiet and clean an the staff friendly and helpful. Very convenient to the airport. A bit expensive. Smellier oil outside as it is adjacent to a refinery.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews