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1 room,  2 adults 
Adults Children
Room 1:

The Chatwal, A Luxury Collection Hotel - New York

40.756678, -73.984453
5 stars
130 W 44th St, New York, NY, 10036 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $565
available on 05/23/13
Price Match Guarantee
4.8 50 5

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    1 room,  2 adults 
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    Overview of The Chatwal, A Luxury Collection Hotel - New York

    Location.
    Just steps from The Crossroads of the World, The Chatwal New York City is a 5-star, Art Deco stunner blending modern luxury with old-time glamour. This boutique hotel sets you in the neon heart of Times Square, surrounded by world-class diversions. The Stephen Sondheim and Minskoff Theatres are both within a 5-minute walk, as is endless shopping on Fifth Avenue. Two blocks south is verdant Bryant Park, the "Town Square of Midtown" and a favorite space to relax for the lunch crowd and tourists alike. Valet and extended parking are available (surcharge).

    Hotel Featues.
    The interiors of this handsome, 1905 brick-and-stone building have been splendidly re-imagined by Thierry Despont. No detail has been spared, from the dramatic lobby to steam trunk-inspired guestroom furnishings, lending a fabulous Gatsby-esque feel. But The Chatwal features substance as well as style, with a varied menu of delights. Dine at The Lambs Club, and you step into 1930s Hollywood, with all the glamour and none of the kitsch. (The restaurant is named for the actors' group for whom the space was once a clubhouse--among them Charlie Chaplin and Fred Astaire.) Now helmed by lauded chef Geoffrey Zakarian, The Lambs Club serves gourmet American cuisine. 24-hour room service is also available. Before a night out, stop in at stylish Bar at the Lambs Club for a delicious cocktail. Sunday afternoons and Tuesday and Wednesday nights guests can enjoy live jazz in the Mezzanine Bar.

    Stimulate all five senses at the Red Door Spa at The Chatwal, where custom-tailored treatments incorporate color and light therapy, aromatherapy, soothing music, luxury linens, and spa aperitifs. After a workout in the 24-hour fitness center, head to the Infinity Saltwater lounge to soak in the spa tub, or take an invigorating swim in the indoor jet stream lap pool. Thanks to a special relationship with century-old perfume company Krigler, you can also consult an expert to formulate a personal fragrance.

    Guestrooms.
    Guestrooms are not only luxurious, but surprisingly quiet sanctuaries. All rooms come with LCD TVs, iPod docks, and complimentary Wi-Fi and wired high-speed Internet access. Fully stocked minibars come with cocktail sets and menus, Chatwal playing cards, and backgammon sets, making a sophisticated evening in an easy choice.

    Image of The Chatwal, A Luxury Collection Hotel, New York
    4.8 out of 5 Outstanding (50 reviews)
    (Neighborhood average 4.1)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Very friendly and genuine staff, excellent service and amazing decor. The art deco feel of yesteryear was great. I would very much like to stay again... in the future. Good food and drink to boot! by Tom T  from Janesville, Wisconsin on 03/19/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $565
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Grand Deluxe Double Double

    Executive Studio

    Superior Queen

    Grand deluxe

    Deluxe King Suite

    Junior Suite

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • Minimum check-in age is: 18
    • Check-out time is: noon
    • Check-in time starts at: 4 PM
    • Pet policy - dogs only
    • Pet maximum weight in lb is: 25
    • No rollaway/extra beds available
    • Discover
    • Maximum number of pets per room: 1
    • JCB International
    • MasterCard
    • Visa
    • American Express
    • Carte Blanche
    • Diners Club

    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • All guests staying in hotel guestrooms must be registered with the hotel.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

    Amenities

    • General
    • Bar/lounge
    • Elevator/lift
    • Number of buildings/towers - 1
    • Number of floors - 10
    • Patio
    • Restaurant
    • Smoke-free property
    • Suitable for children
    • Swimming pool - indoor
    • Total number of rooms - 76
    • See more facilities
      • 24-hour fitness facilities
      • Air-conditioned public areas
      • Free Wi-Fi
      • Luggage storage
      • Meeting facilities size (feet) - 1500
      • Meeting facilities size (meters) - 139
      • One meeting/conference room
      • Parking limited (surcharge)
      • Rooftop terrace
      • Smoke-free property (fines apply)
      • Tours/ticket assistance
      • Valet parking (surcharge)
      • Year Built 1905
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cordless phone
    • Cribs/infant beds available
    • Desk
    • Electronic check-out
    • In-room safe
    • Iron/ironing board
    • Welcome amenities
    • Window opens
    • See more room details
      • Access via exterior corridors
      • Air conditioning
      • Bathrobes
      • Bathroom phone
      • Bathroom scale
      • Bathroom TV
      • Bidet
      • CD player
      • City view
      • Climate control
      • Complimentary bottled water
      • Complimentary newspaper
      • Complimentary toiletries
      • Daily housekeeping
      • Designer toiletries
      • Digital TV service
      • Direct-dial phone
      • ESPN
      • First-run movies
      • Free movie channels
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Frette Italian sheets
      • Hair dryer
      • HBO
      • HDTV
      • Hypo-allergenic bedding available
      • In-room childcare (surcharge)
      • In-room massage available
      • In-room safe (laptop compatible)
      • iPod docking station
      • LCD TV
      • Makeup/shaving mirror
      • Microwave (on request)
      • Minibar
      • Multi-line phone
      • Pay movies
      • Pillow menu
      • Pillowtop mattress
      • Premium TV channels
      • Private bathroom
      • Rainfall showerhead
      • Refrigerator (on request)
      • Shower/tub combination
      • Signature bedding
      • Slippers
      • Soundproofed rooms
      • Turndown service
      • TV Internet access (complimentary)
      • Voice mail
      • Wake-up calls
    • Services
    • Safe-deposit box at front desk
    • Sauna
    • Security guard
    • Self parking
    • Shoe shine
    • Spa services on site
    • Steam room
    • Supervised childcare/activities
    • Tour assistance
    • Wedding services
    • View more services
      • Babysitting or childcare
      • Beauty services
      • Breakfast available (surcharge)
      • Cell phone/mobile rental
      • Complimentary newspapers in lobby
      • Concierge services
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Full-service health spa
      • Laundry facilities
      • Limo or Town Car service available
      • Massage - spa treatment room(s)
      • Medical assistance available
      • Multilingual staff
      • Parking garage
      • Porter/bellhop
      • Secure parking
      • Valet parking
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Business services
    • Computer rental
    • Dry cleaning/laundry service
    • Event catering
    • Room service (24 hours)
    • Secretarial services
    • Translation services
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Spa information

    The range of treatments offered at the Red Door Spa at The Chatwal is a pleasant surprise, considering the hotel's intimate size and Times Square location. Treat yourself to a custom massage or pedicure in one of 3 treatment rooms, then relax in a private changing suite equipped with a steam shower and aromatherapy. A soak in the Infinity Saltwater lounge and pool is a great way to unwind after a busy day of sightseeing.

    Awards

    • The Chatwal, A Luxury Collection Hotel is listed in the 2011 Condé Nast Traveler Hot List.

    Dining

    The Lambs Club Restaurant - Taking its name from the famed theater group, this restaurant exudes the elegance and charm of 1930s Hollywood with its grand fireplace and Art Deco design. For dinner, start by sharing a fresh plate of seafood from the raw bar, followed with a Delmonico steak or seared scallops. Open for breakfast, lunch, and dinner.

    Room service - Available 24 hours a day.

    Recreation

    The 24-hour fitness center has weight and cardio machines, some with individual TVs. Want a little help with your fitness routine? Personal training is available upon request.

    You can also take a yoga class or complimentary daily guided meditation at the Red Door Spa at The Chatwal.

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Valet parking fee: USD 60.00 per day
    • Valet parking fee for large vehicle: USD 80 per night
    • Pet fee: USD 100 per pet, per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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    The Chatwal, A Luxury Collection Hotel Broadway - Times Square

    A short guide to Broadway - Times Square

    Let the West Coast have Hollywood; Broadway’s lights are just as bright, and many screen actors come to the Great White Way to gain acting credibility. Area attractions include Carnegie Hall, Rockefeller Center, Radio City Music Hall, and the Museum of Modern Art. Resplendent St. Patrick’s Cathedral takes up a block at Fifth and 50th. Once seedy, Times Square now hosts ABC, MTV, and NASDAQ.

    see all hotels in New York

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • International Center of Photography (ICP) - 100 yards
    • Midtown - 200 yards
    • Broadway - 200 yards
    • Toys 'R' Us Times Square - 200 yards
    • Times Square - 200 yards
    • Minskoff Theater - 200 yards
    • 49th St. Station - 300 yards
    • 5 Av Station (W. 42nd St.) - 300 yards
    • New Amsterdam Theater - 300 yards
    • Times Sq. - 42 St. Station - 300 yards

    1.0 - 3.0 mi

    • New York West 30th Street Heliport (JRA) - 1.2 miles
    • New York East 34th Street Heliport (TSS) - 1.2 miles
    • New York East 60th Street Heliport (JRE) - 1.4 miles

    3.0+ mi

    • 103 St. Station (Lexington Av.) - 3.0 miles
    • New York Downtown Manhattan Heliport (JRB) - 4.0 miles
    • New York LaGuardia Airport (LGA) - 6.0 miles
    • Teterboro Airport (TEB) - 8.0 miles
    • Newark Liberty Intl. Airport (EWR) - 11 miles
    • New York Kennedy Airport (JFK) - 13 miles
    • Linden Airport (LDJ) - 17 miles
    • Caldwell Essex County Airport (CDM) - 17 miles
    • Morristown Municipal Airport (MMU) - 23 miles
    • White Plains, NY, United States (HPN-Westchester County) - 28 miles
    • Farmingdale Republic Airport (FRG) - 30 miles
    • Stamford, CT, United States (ZTF-Metro-North Train Station) - 31 miles
    • Belmar Monmouth Executive Airport (BLM) - 40 miles
    • Princeton Airport (PCT) - 43 miles
    • Islip MacArthur Airport (ISP) - 46 miles
    All hotels in New York, New York, United States
    Reviews
    • All (50)
    • Business (1)
    • Romance (10)
    • Family (3)
    • Friends (3)
    • Other (33)
    4.8 / 5
    Outstanding

    Score breakdown (from 50 reviews)

    • 5.0
      (44)
    • 4.0
      (4)
    • 3.0
      (0)
    • 2.0
      (1)
    • 1.0
      (1)

    Average rating for:

    • Cleanliness
      4.9
    • Service
      4.8
    • Comfort
      4.8
    • Condition
      4.9

    Reviews: Overall

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "Superb central location in central Manhatten"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very friendly and genuine staff, excellent service and amazing decor. The art deco feel of yesteryear was great. I would very much like to stay again in the future. Good food and drink to boot!
    Genuine Hotels.com guest review
    3 night romance trip in Mar 2013
    Tom T
    US

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "Great place to stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Girls trip for a night! Excellent place to stay. Staff was amazing. It is a little dark in the rooms so putting on makeup can be a challenge.The bathroom was huge and beautiful. Have stayed many places in NYC and this hotel was the best! Would definitely go back and hopefully soon.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Mslourie
    US

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Theater district location is great with Times Square a block away. The Lambs Club restaurant is superior, located inthe restaurant.
    Genuine Hotels.com guest review
    2 night trip with friends in Dec 2012
    Bill
    US

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "GREAT FOR VACAY"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    AMAZING!!!!!!!!!!! RIGHT IN THE HEART OF NY!!! SMALL ROOMS BUT GREAT TIME
    Genuine Expedia guest review
    Other trip
    Dec 4, 2012
    A Traveller
    US

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "Weekend getaway"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel staff was great with their customer service. The rooms are well kept and extremely clean. The superior king was a bit tiny and similar to most NYC rooms in size. Overall a pleasant stay.
    Genuine Expedia guest review
    Other trip
    Nov 30, 2012
    A Traveller
    US

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "Wonderful hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Amazing, quiet, clean, great service, convenient location, comfy, just amazing!
    Genuine Expedia guest review
    Other trip
    Nov 25, 2012
    A Traveller
    US

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "Stunning hotel on my speed dial now :-)"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Gorgeous hotel, wonderful appointments, good security, friendly staff, great restaurant, great linens, pillows, mattress. Gorgeous bath. Total luxury for a non-luxury cost. Two blocks from the best of Broadway theaters. Concierge with the best service... Quiet, felt very private.
    Genuine Expedia guest review
    Other trip
    Oct 2, 2012
    Robin
    US

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Sep 2012
    A Traveller
    US

    The Chatwal, A Luxury Collection Hotel - New York
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    uks
    US

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "Great Hotal, Location and Staff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We felt welcomed the moment we arrived. The location can't be beat! Just steps from Times Square yet on a relatively quiet street. The restaurant suggestions from the concierge we spot on. Pierre and Juan were great and helped us make the most of our four days in NY. Next time we are in NY we will be staying at the Chatwal!
    Genuine Hotels.com guest review
    3 night romance trip in Jul 2012
    Brian E.
    US

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "Difficult to find a flaw"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My wife and I are very experienced travelers. The Chatwal is a true gem. The art deco motif has been meticulously brought back to brand new condition.The staff is extremely attentive and professional. We have made a pact to return to the Chatwal annually for a couple of shows, and a little getaway. The location is ideal for our purposes.
    Genuine Hotels.com guest review
    3 night romance trip in Jul 2012
    Dr. & Mrs P
    US

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "Well located and luxurious"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was very luxurious and comfortable. It is well situated in NYC for shopping, a Broadway show or a business trip. The staff is amazingly helpful and the food is wonderful. I would book again on my next trip.
    Genuine Expedia guest review
    Other trip
    Jul 17, 2012
    Nicole
    US

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "loved it!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was great...
    Genuine Hotels.com guest review
    2 night trip with friends in Apr 2012
    poohkr
    US

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "Love the chatwal"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The chatwal is amazing....Convenient... Intimate... Luxurious. The staff is very warm and efficient.
    Genuine Expedia guest review
    Other trip
    Apr 3, 2012
    A Traveller
    US

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "A Must Stay At Property"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel was great. Great location and superb accommodations.....
    Genuine Expedia guest review
    Other trip
    Mar 15, 2012
    A Traveller
    US

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "Coming back With kids!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    A must remember hotel; from the doorman to the shower!!! Xpectacular details in every corner!!
    Genuine Hotels.com guest review
    3 night romance trip in Feb 2012
    A Traveller
    US

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "A luxury hotel with the intimacy of a private club"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Exceptional quality of staff and facility overall with the exception of front desk personnel, only two in particular, who had an aloof, entitled attitude, feeling somehow that they were the guest, rather than I. Everyone else was as warm and friendly (and helpful) as possible. Room was small, but quiet, beautifully appointed and very comfortable, except […] for lack of bath tub and no counter space near sink, even though there was room for a glass shelf or two. All day room service menu was "quirky" and inadequate, considering that many guests would be arriving at odd times after flying on a "red eye" flight. Menu should have contained more "something for everyone" and "comfort food" rather than the obscure handful of offerings listed. Room amenities, including TV, wi-fi, even hi-tech bathroom features were all much appreciated. Concierge services top rate. Delightful restaurant and superb spa. Read more
    Genuine Expedia guest review
    Other trip
    Jan 17, 2012
    A Traveller
    US

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "Gem of a boutique hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    A gem of a boutique hotel, a block off Times Square. The staff is friendly and helpful. Our room was very comfortable with all the latest hight tech ammenities. The bed was the best we've ever slept upon. We recommend the Chatwal highly.
    Genuine Expedia guest review
    Other trip
    Nov 22, 2011
    A Traveller
    US

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "Absolutely Amazing"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I'm not going to lie, the cost of this hotel was offputting at first, I'm not traditionally much of a traveler and not typically one to spring for luxury but in this case it really was worth it. From the moment I came in the door I received 5 star service. From the remote controlled toilets, to the tv in the bathroom mirror, the amenities were lavish, […] but what really shined were the staff. 24 hour room service, exceptional response time, butler service (ironed my clothes for me), each person i came in contact with was beyond pleasant and eager to make sure i had an excellent stay. We all know how painful it is to pay a lot for something and then get bad service, we tell all our friends and complain to strangers, so in this instance where I had a great experience I feel compelled to share. If you can afford the cost and you're looking to treat yourself, this is the place to do it. I didn't even get a chance to check out the spa or the restaurant but I will be back! I spent the second night of my stay in a cheaper hotel by the airport and regretted every minute, if i added the taxi fare to the cost of that hotel i didn't really save that much and i spent the night in a dingy room wishing i was back at The Chatwal....definitely a lesson learned. My advice is book early to get a great rate and experience this heaven of hotels for yourself. Read more
    Genuine Expedia guest review
    Other trip
    Jun 9, 2011
    A Traveller
    US

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "Total WOW"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We got a great price (for NYC) at a beautiful hotel just a half block off Times Square -- quiet, attractive, nice-sized room, attentive and friendly service, comfortable bed, great shower -- and a heated toilet seat! What's not to like?
    Genuine Expedia guest review
    Other trip
    Apr 4, 2011
    A Traveller
    US

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "My new favorite hotel!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Fantastic jewel of a modern art-deco hotel, impeccable service, beautiful room, excellent restaurant.
    Genuine Hotels.com guest review
    1 night trip in Mar 2011
    A Traveller
    US

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "Immaculate Small Luxury Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We stayed at the Chatwal New York Hotel for only one night, but found it wonderful in many ways. The staff bent over backwards to be helpful & polite. The restaurant and bar are delightful. It's location in the middle of the Theater District is great for seeing shows. I would recommend it without reservation. The only down side was the size of our gorgeous […] Art Deco room, which was barely large enough for one big suitcase and moving around the bed. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2011
    A Traveller
    US

    The Chatwal, A Luxury Collection Hotel - New York
    4.0 / 5
    Excellent
    "Great location in brand new hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    Rather expensive hotel. Everything is new and very fancy. We travelled with 2 teenage kids. The room was far to small for 4 persons. Light, aircon and drapes is all controlled from one panel. Nice bathroom, but the sink was not very comfortable. There was no space for toilet bags and water was everywhere after use. The good thing was i was cleaned twice […] a day. Great location close to everything. As mentioned the staff really did everything to make you feel wellcome. But we were a little dissapointed at the check out. we had ask them to order a cap in advance, which they had confirmed, but the car wasn't there when we were ready to leave. Instead they tried to sell us the private hotel car, which cost wice as much as a yellow cap. Read more
    Genuine Hotels.com guest review
    4 night family trip in Oct 2010
    A Traveller
    US

    The following English reviews were posted by Hotels.com guests from other countries

    The Chatwal, A Luxury Collection Hotel - New York
    4.0 / 5
    Excellent
    "Quite the classy place"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I looked up places to stay in New York for New Years. It was a pretty last minute booking, but I got it. The hotel is right around the corner from Times Square which was the perfect location. I'd definitely recommend it to everyone.
    Genuine Hotels.com guest review
    2 night trip in Dec 2012
    A Traveller
    CA

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "Amazing"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Amazing hotel and pure luxury - we had an amazing time and the staff are fantastic. Would love to stay again.
    Genuine Expedia guest review
    Other trip
    Dec 28, 2012
    Tom
    AU

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Wonderful Hotel, staff are fantastic 5 star all the way.
    Genuine Hotels.com guest review
    5 night trip in Dec 2012
    S Dooley
    GB

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "excellent"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    perfect find, very clean, large room, would recommend
    Genuine Hotels.com guest review
    2 night business trip in Dec 2012
    MG
    GB

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "Really enjoyed our stay at the Chatwal"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This is a really nice hotel situated between 6th & 7th Avenue close to Times Square. Ideal for shopping, restaurants and the theatre. The hotel has great facilities and the extras like TV's in the mirrors in the bathroom are a great touch. The showers are excellent as well as the fittings. I would highly recommend the hotel and would definitely consider […] it for my next stay in New York. Read more
    Genuine Hotels.com guest review
    4 night trip in Nov 2012
    A Traveller
    IE

    The Chatwal, A Luxury Collection Hotel - New York
    4.0 / 5
    Excellent
    "Little bit of luxury in NYC"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very Pleasent stay at the chatwel. Lovely staff whom were extremely helpful and had great knowledge of NYC. We ate at a gorgeous steak house that was recommended by the staff and went on a fabulous cruise again recommended by staff. The room was amazing loved the bathroom pure luxury! Location was just what we needed we would deffinately recommend […] and return Read more
    Genuine Expedia guest review
    Other trip
    Nov 8, 2012
    A Traveller
    GB

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "One Word"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Awesome, on arrival another hotel guest told us this was an amazing hotel, on depature 6 nights later we said the same to a newly arriving guest. This hotel needs to be experienced for yourself.
    Genuine Hotels.com guest review
    Romance trip
    Oct 8, 2012
    AO
    GB

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "Excellent hotel in great location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent Hotel. Beauitiful facilities and room. Very friendly staff.
    Genuine Expedia guest review
    Other trip
    Oct 6, 2012
    A Traveller
    GB

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "girlie weekend for fifty somethings"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    A hotel that actually matches the description on the web site. Excellant staff who make you feel very welcome. Will stay again on next trip.
    Genuine Expedia guest review
    Other trip
    Apr 27, 2012
    big brunettes
    GB

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "5 star quality"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Chose The Chatwal as a surprise 50th birthday for my wife (feb 2012). From the moment we arrived to our departure, we were absolutely delighted with our stay. Staff were very attentive, always friendly and went out of their way to make our stay perfect. An absolute treat and a must for art deco lovers.
    Genuine Expedia guest review
    Other trip
    Feb 24, 2012
    A Traveller
    GB

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "Lovely hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved the chatwal. Beautifully appointed hotel only half a block from times square. Room was luxurious and amazingly quiet considering the location. Staff polite and helpful. Only critism was lack of a truly hot plunge pool in the spa, shame in winter but minor detail overall. Complimentary Hot cider on tap on our arrival back in the afternoon was a […] lovely touch, much appreciated. Read more
    Genuine Hotels.com guest review
    4 night trip with friends in Dec 2011
    Lynn E
    GB

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "Small, different, and lovely"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    My wife and I stayed at the Chatwall October 2011 for three nights. I was in New York for business, my wife came along for fun. The hotel is now part of the Westin group but you will never know it from their faciliites or employees - they are BETTER than you would expect from most national chains. Positive: Gorgeous hotel. Beautiful rooms. Great […] service. Good (expensive) resturant on location. Great loacation. Stunning bathrooms. Neat bar on the 2nd floor. Loved the people. Negative: Tiny gym and pool (went to the Equinox down the street). Internet connection - very slow (something with the location of the building, Iphoe, Blackberry, Ipad .. all slowed down). Overall we woudl come back. Read more
    Genuine Expedia guest review
    Other trip
    Oct 23, 2011
    A Traveller
    CA

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "Would Definitely Stay Again"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel is stunning and has all the extras which made for a very comfortable and luxurious stay. The staff were always pleasant and very helpful. We truly felt spoiled for the 4 nights we stayed there. I would highly recommend this hotel to other couples who want to stay near Times Square. The location was very convenient to everything.
    Genuine Expedia guest review
    Other trip
    Sep 7, 2011
    A Traveller
    CA

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "Can't wait to go back"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This is the best Hotel we have been in. Everything was excellent.
    Genuine Expedia guest review
    Other trip
    Aug 25, 2011
    A Traveller
    AU

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "Hotel and service was exquisite"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    My sisters and I loved this hotel. The quality of the hotel and service provided by all members of staff were exceptional. The only downside is that they did not have any orthopaedic pillows and that although we had a private butler, whenever we called there would be no answer. On the plus side however, the hotel is very much walking distance from Times […] Square, the staff are friendly, the food (although this is not included in the package) was beautiful. The staff were very accomodating. Any time we required anything from nail polish removed to directions/maps they were happy to assist. I can't wait to go back. Read more
    Genuine Expedia guest review
    Other trip
    May 19, 2011
    A Traveller
    GB

    The Chatwal, A Luxury Collection Hotel - New York
    2.0 / 5
    Fair
    "Near Time Square, great location. Nice bar. Small rooms."

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      4.0
    The Room was soooo Small, that with a suitcase in the room, you had to climb over the bed to get to the window as there was no space left to walk through the room. No plugs near the bed for the mobile phone. Spectacular bathroom with nice amenities. Rude doorman.
    Genuine Expedia guest review
    Other trip
    Nov 6, 2010
    A Traveller

    The following reviews were posted by Hotels.com guests from other countries

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    6 night romance trip in Apr 2013
    A Traveller
    SE

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night romance trip in Apr 2013
    A Traveller
    SE

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "Hotel moderno en la frontera entre dos mundos"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Espléndido hotel: moderno, de buen gusto, excelente servicio e instalaciones. Su ubicación es única: a pasos de Broadway y los teatros, hacia el oeste; y a pasos del área financiera y de grandes tiendas, hacia el este. Además, flanqueado por excelentes pequeños restaurantes
    Genuine Hotels.com guest review
    6 night trip in Feb 2013
    Gustavo
    CL

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Superbe hotel où nous étions pour le nouvel an. Très bien situe a 10 m de Time square et pourtant aucun bruit dans notre chambre. Belles grande chambre. l hotel est ravissant style art deco. Très bon acceuil. Avec ses 9 étages un hotel a la française loin des usines a touristes. Cuisine et cocktails de qualité certes cher mais new york est très cher […] !!! Nous retournerons dans cet hotel. Read more
    Genuine Hotels.com guest review
    6 night trip in Dec 2012
    A Traveller
    FR

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "若い方にお勧め!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    2012年8月に1泊しました。SPGでも最高ランクに位置するだけあって、値段相応に素晴らしいホテルでした。宿泊した部屋は黒を基調としたスタイリッシュなデザインで、若者向けという感じです。ご年配の方は落ち着かないかもしれません。バスタブはありませんでしたが、シャワーブース設備が充実し、トイレもウォッシュレット。設備面で文句ありませんでした。 場所も、タイムズスクエアすぐ傍の立地で、NY観光にもってこいです。 若い方中心にお勧めします!!
    Genuine Expedia guest review
    Other trip
    Aug 28, 2012
    ぼう
    JP

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "Schickes kleines Design-Hotel NäheTimes Square"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    sehr schickes Hotel, höchst freundliches Personal, geräumige Zimmer mit guten Arbeitsmöglichkeiten. Auch das Restaurant hat uns überzeugt.
    Genuine Expedia guest review
    Other trip
    Feb 2, 2012
    A Traveller
    DE

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night family trip in Aug 2011
    A Traveller
    FR

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "Love it..."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Super beliggenhet rett ved Times Square. God service. Store moderne og lekre rom. Docking stasjon til Iphone slik at du fikk din favoritt musikk på stereon. Fantastisk i sommervarmen å ha egen terrasse. Bor der mer enn gjerne igjen.
    Genuine Hotels.com guest review
    4 night family trip in Jun 2011
    Lisbeth S
    NO

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "The Chatwal New York - Times Square"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotellet var toppen! Nytt och fräscht. Det enda negativa var att när vi skulle checka in så sa receptionisten: Vi har uppgraderat er från ett standard rum till en bättre rumstyp. Det lät ju bra om vi inte hade bokat en betydligt dyrare svit. Efter ett tag (efter att vi plockat fram vår laptop och visat bokningen) så löste det sig ändå. Det hade helt […] klart blivit något fel med vår bokning eftersom dom tänkt lägga oss i ett standard rum. Read more
    Genuine Hotels.com guest review
    3 night romance trip in Apr 2011
    A Traveller
    SE

    The Chatwal, A Luxury Collection Hotel - New York
    1.0 / 5
    Poor
    "チャットワル 立地は良いが、サービスには難"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      2.0
    ミュージカルを見るため6泊しました。 ブロードウェイには近く、ミュージカルの上演される劇場までは徒歩で5-10分程度と立地は大変便利です。リノベーションしたばかりなので、部屋の設備はまだ新しく、ファッショナブルです。 ただし、細かいところの掃除が行き届いていない印象を受けます。例えば、バスタブでジャグジーを使うと、湯垢が出てきました。 サービスの質は、はてなです。コンセルジュにミュージカルの相談をしたいと話すと、部屋で待っていろと言われ、一時間以上放置。たまらず聞きに良くと、ミュージカルはもうないと言われましたが、自分で劇場まで行くとチケットは取れました。 また、連泊の場合はシーツを取り替えない場合もあります。苦情を言ってようやく交換してもらいましたが。 また、ミッドタウンでプールのあるホ […] テルということで選択したのですが、プールは広い浴室、ジムは小部屋に申し訳程度のランニングマシンしかありませんでしたので、注意が必要です。 総評としては、立地は5つ星、その他は2つ星程度と言った感じでした。 Read more
    Genuine Hotels.com guest review
    6 night trip in Mar 2011
    A Traveller
    JP

    The Chatwal, A Luxury Collection Hotel - New York
    5.0 / 5
    Outstanding
    "The Chatwal New York"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Nous avons séjourné 4 nuits à l'hôtel Chatwal à New York. C'est certainement un des plus beaux hôtels ou nous sommes restés, toutes destinations confondues, et de loin le meilleur à New York. Nous le recommandons particulièrement pour la qualité de l'accueil, la gentillesse du personnel, et la qualité des prestations offertes. Les chambres sont très […] confortables, avec tout l'équipement dernier cris en matière de technologie. Le restaurant et le bar sont également excellents. Malheureusement, nous n'avons pas eu le temps de tester le spa. Read more
    Genuine Hotels.com guest review
    4 night romance trip in Mar 2011
    A Traveller
    FR

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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