"Very good location hotel"
This hotel is located right in the middle of attractions at Patong Beach. We love the swimming pool and breakfast was fantastic. The size of the room is very big but the room bit smelly maybe due to not enough cleaning staff. Reception just alright but need more training. But our overall stay is quite nice and might consider to stay there again next […] time we are in Phuket. Read moreGenuine Expedia guest review
"Hotel close to beach, close to shops & restaurants"
Being the first time in Thailand we found the experience very good. We caught the bus into Phuket town for the experience, then we got a tuk tuk and he took us around some of the sights in Phuket - we went to the look out, butterfly farm (excellent) temple and the gem factory. Caught tuk tuk to go to the night markets waited for us to do shopping and […] took us back 4 hours all up. Restaurant food was absolutely beautiful no fear of drinking drinks with ice or having their salads. Found shopping great could look without any harassment if you didn't want to buy anything, example they would give you a price and you would barter a price with them without any harassment if you didn't want to purchase. Read moreGenuine Expedia guest review
"so so hotel."
The double beds are small. I requested two beds and they put me in a room with 1 queen size. beside a singing band. they transferred me and it was better except the beds are singles and they are really small. Breakfast is decent but the surroundings are dreadfull.Genuine Hotels.com guest review
very goodGenuine Hotels.com guest review
"Fantastic hotel! Will stay there every time"
Great Hotel! We love the Baan Laimai. I have stayed here twice it has a great location, pool and restaurant. It is a 5 minute walk to bangla road which is the main street in Patong. On both stays our rooms have ben upgraded for free and we have received nothing but great service from them. I would highly recommend staying here. The rooms are quiet and […] the pool is clean. We will be back! Read moreGenuine Expedia guest review
Great location. Truly beach front. Lots of affordable food places around. Pleasant decor and quite well maintained. The ongoing renovations could get a bit noisy sometimes but manageable.Genuine Expedia guest review
"Centrally located and close to beach"
2 week trip for 2 traveling friends. Offered everything we needed, nice, comfortable room (deluxe pool view). Balcony to sit outside, excellent pool, currency conversion, restaurant, breakfast. Tour bookings in the lobby. Other reviews complain about the band being noisy, I think they only play til 11pm anyway. People complain about fireworks, not that […] much of a problem. After all isn't that why your staying in patong? If you want to complain and whinge about the noise or atmosphere in patong go to another quieter beach. There are plenty of options. Over all our stay was excellent, staff were helpful, 24hr assistance in the lobby. 5 minute walk to our local, Molly Malones Irish pub. 10 minutes to Bangla road & jungceylong etc. Read moreGenuine Expedia guest review
"Great resort on the fabulous Patong beach"
Very comfortable resort ,enjoyable swimming pool, fabulous breakfast included ,walked on the adjoining fabulous Patong Beach every day.Had a trip on long tail boat a number which anchors off the beach ,visited Irish pubs, tiger bars and others frequently on famous Bangala Road.Genuine Expedia guest review
"Nice hotel in middle of everything."
This is a lovely hotel in the middle of Patong beach. Great pool, looks terrific. However this can be a plus or a minus. We were up graded to a bigger room which was lovely but directly over the front of the hotel where the band played. They finished every night at 12 o'clock. A plus or a minus depending on your point of view.Genuine Expedia guest review
Hotel location was great and the pool and surrounds were perfect. Sometimes a few things were missed when cleaning, but overall satisfied with the hotel.Genuine Hotels.com guest review
"great as always"
Our third time at the resort, better each time, will return again.Genuine Expedia guest review
"On the beach and close to shopping"
Raining this time but stayed here March 2012 all good.Genuine Expedia guest review
"Fantastic return to a fabulous holiday resort."
Baan Laimai, apart from being spectacularly pretty with the pool it has, is blessed with the most convenient location for Phuket. It's a place where you could go and just indulge yourself entirely within the resort itself. The staff in the complex I found, absolutely delightful. Their help, friendliness and willingness to do whatever they can to make […] your stay one to remember is second to none. Robynne and I would choose to stay nowhere else in Phuket. Read moreGenuine Expedia guest review
"Great hotel close to everything!!!"
Fantastic stay at this hotel! This was our second time staying here and we weren't disappointed the second time round. Room was clean, spacious and the staff were welcoming and lovely. Buffet breakfast had a great spread of different foods and the egg station was great! Swim up bar is excellent and there's more then enough deck chairs for all! Positioned […] in a great area close enough to walk to bangla road but far enough to enjoy a relaxed drink at the bar. Only recommend you to get a pool view room set at the back of the hotel, the band is pleasant but can be loud Read moreGenuine Expedia guest review
"See you next week"
The negatives.The hotel service at reception we found to be a long wait due to insufficient staffing and when the room was serviced it was not vacuumed however it was still amazing. Patong in Phuket is the place to be and staying at Baan Laimai Beach Resort you wont be disappointed. Its location is unbeatable as your within walking distance to shopping, […] bars, clubs, food and the beach is at your doorstep. With a live band every night, a restaurant and bar located at the front of the hotel you can enjoy happy hour cocktails from 11am-11pm. The customer service skills from the team in the bar & rest are of high quality and just for that I would stay at Baan Laimai Again. Read moreGenuine Hotels.com guest review
"Very good overall"
Nice hotel, good pool and location.Genuine Hotels.com guest review
Having read a lot of negative reviews about this hotel i arrived with an open mind. Check in took all of 10 mins, the fella who checked us in helped with our bags and took us to our room. Buffet breaky was great and plenty of food to choose from. Great pool and pool bar and general location was fantastic as everywhere is within walking distance for […] entertainment and shopping. Found a great small bar behind the hotel complex that became our local. If i had to find a negative , i found the water in the bathroom fluctuated in temp from luke warm to hot. Read moreGenuine Expedia guest review
"close to beach"
First room was disgusting, finally changed our room after 2 days of problems, nicer room but still hit and miss about cleaning the room, then not replacing towels in bathroom, went for a week relaxation. honestly we had to spend a fair amount of time complaining not something we are comfortable with and wasted a lot of our time on short stay..Genuine Expedia guest review
"Very bad hotel with bad serivce with bad smile"
Very bad hotel with bad serivce with bad smile and all the staff unfriendly it's really bad hotel ever I stay in itGenuine Expedia guest review
The only issue was that the room we were allocated was a little old and there was a damp/mouldy smell. This could because we booked a room with no window. Nonetheless, the beds were very comfortable, towels were changed daily, breakfast was decent, the pool was beautiful and overall it is a hotel I will return to (Except, I would probably book a balcony […] room in future, as it seems to have newer furniture and would definitely be better ventilated.) The location was PERFECT. We never had to pay for a tuktuk or a taxi because it was a short 3 minute walking distance to Jungceylon, Bangla Mall, Bangla street... etc. and it was surrounded with seafood restaurants and massage parlours. Despite this hotel being centrally located, we were not affected by much noise. Hotel staff were nice and friendly. Had a small injury and they were really nice to bring out a first aid kit. Just note that there is a strict check-in time at 2pm. We saw some guests trying to check in at 1.50pm and they were declined. Read moreGenuine Expedia guest review
"Baan lamaii August 2013"
It's a nice hotel in great location. Plus a fantastic pool area. But we had trouble with getting hot water for showers. And the pipes made constant clanging noises. Also problems with tv and wifi. But we still had a great timeGenuine Expedia guest review
"A Good Hotel"
A good and clean hotel. Room are very spacious come with a balcony. Stone throw from distance to Patong beach. Only thing is the front desk have limited staff that can speak and understand good english. And everytime when we call for housekeeping they took a very long time to do it or at times they just forgot about it. But overall its a very nice hotel […] with a beautiful pool and a 24 hours Family Mart next to it. Highly recommended and will definitely go back there for our next phuket trip. Read moreGenuine Hotels.com guest review
Loved the location, pool area and dining. Our room never had hot water and the safe didn't work but other than that everything was fine.Genuine Expedia guest review
"Family Holiday with 80 year old mother"
We have been staying in Patong beach on many occasions and wanted to try a different holiday location because of having my 80 year old mother with us. We chose your resort because of its location firstly and secondly due to the website. Upon arrival we were able to go into our rooms earlier than thought which was fantastic and were shown to our room […] and were pleasantly suprised by the spacious rooms. The pool area was fantastic and with the added swim up pool bar and service this was great. Read moreGenuine Hotels.com guest review
"Hotel clean and friendly..."
The hotel was located in a great location central too everything..this was my 5th trip too Phuket and I like trying a new hotel everytime I go there. The rooms were clean and big..but some people might find the beds abit hard for them... Also they have a band on every night in the open restaurant which plays from 7.00pm till midnight quite loudly..so […] if your going too bed before midnight you might find trouble falling asleep. Other than that had a great 2 weeks stay at Baan Laamai Hotel (12-26 JULY 2013)..staff very friendly and very accomondating...overall very happy with everything.. Thanxs Zoya from Sydney Australia. 2nd August 2013 Read moreGenuine Expedia guest review
Location was perfect - right at the heart of Patong Beach - Had room 8308 (i think) which has great views of the ocean and was set just slightly back from the street - Food in the restaurant for breakfast was good - wifi was included and the pools were great! I'd definately stay there again.Genuine Expedia guest review
"2 night stay"
We payed $65 nzd a night for a windowless room and breakfast as was a good location, got upgraded to a lovely room, was only worth what we paid though. Great view right out to the beach, air con was great, bathroom and room a bit dated but fine for us, enjoyed the view but was a bit loud at night and like all breakfast in Phuket it was very average. […] Close to resturants,shops and massages. Wifi did not work in room Read moreGenuine Expedia guest review
Hi the bed was way too firm Very uncomfortable Way too firm Both my wife and I have never experienced such a uncomfortable bed Very unpleasantGenuine Expedia guest review
We really were not so pleased with the reception staff. They were inefficient, dismissive and bordering on rudeness. Breakfast is not so fabulous but we did love the hotel ambience. It was so relaxing just to lounge by the pool. The pool is really very nice. The location is also good, near the beach and the neighbourhood feels safe. It's a bit of walk […] to Bangla Road but at least it's very peaceful at night. The only let down really are the reception staff. Read moreGenuine Hotels.com guest review
this was our second visit here, once again the hotel seems to have trouble with the condensation in the rooms everything seems quite wet and damp including your luggage when you stay there. the pool is open all night and this last stay the other quests were drinking and partying around the pool all night. they play there own countries music very loud […] without consideration for any one else Read moreGenuine Expedia guest review
Well, im not much of one to complain but this place has seriously gone backwards. From rude staff and security, extremely slow check-in/check-out, room being made at 6pm and a cold shower at best and thats when water was coming out. We were told the pump pushing water through the buildings was blown and we had to put up with it. No offer of compensation […] whatsoever and mind you this was my third stay there. Only thing going for this place is location and thats about it. To top off all this my girlfriend was called a prostitute by the security guard because shes of asian descent and one night i was told i even had to pay a "guest fee" for her. If this place was in australia or any other westernised country it would of been closed down a long time ago. Do yourself a favour and stay away. Read moreGenuine Expedia guest review
"Could be better."
I have stayed at Baan Lai Mai last year and I must say it was more enjoyable then. My recent stay was dissapointing due to being in the older building. We had no hot water and the very litlle hot we did have was with next to no water pressure. The staff did nothing to fix the problem and could not offer another room. The excuse we got was it's a old […] building. I say if its a old building and you can not provide hot water DO NOT HAVE THE ROOMS FOR SALE!!!!! Breakfast was good with something different every morning. Overall not happy. Read moreGenuine Expedia guest review
Good value for money, we originally were booked in a pool view room however we had a noise issue with a water pump in the bathroom, they immediately up graded us to a sea view room. The staff were friendly and engaging, the pool area is fantastic, the breakfast was excellent plenty of choice. The tour desk on site was open all day staff were very helpful […] and friendly. I will have no hesitation to return to this resort in the future. Read moreGenuine Hotels.com guest review
"Summer Vacation at Baan Laimai"
It was a great experience for the whole family consisting of old and young. Pool was fantastic. Location was terrific. The boiled rice was tasty. The resort had make stroller easy to access. Love the alfresco concept. Room was spacious but a bit old with the furniture. It would be nice if some study table or a standing lamp be around to make it more […] more complete. Rocking chairs at the balcony is a plus. Overall, everybody enjoyed the stay! Read moreGenuine Hotels.com guest review
"nothing beats this patong hotel for value for $"
In terms of value for money this hotel is unbeatable. Situated across the road from the beach and a few blocks from Bangla road it's ideal to escape when needed yet only a short walk home after a big night out. The burgers via room service are great, breakfast is fantastic (3 types of egg, fresh fruit salad and yogurt, all the bacon or ham you can […] eat), the wifi is fast and consistent so really, what more can you want. Friends said some rooms took a long time to get made up daily (fresh towels, beds made) but that's only the only gripe you could have - though we didn't have that issue. Key to a great stay I would imagine is too ensure you have a pool view room. W took that tip from someone that had stayed prior and it was well worth the marginal extra cost. I lived in London for 3 years and have travelled extensively. For the money, this hotel has to be one of the best. Read moreGenuine Expedia guest review
Our room was dated. Tv with the big bulky back shower head sprayed in every direction. Room service tray sat outside room for 4 days with flies buzzing around it. Rooms didnt get made up til later in the day like after lunch time - annoying when out of towels and toilet paper. Pool bar, restaurant overpriced! Some good points - buffet breakfast good - […] pool clean - straight across room from beach. - great aircon! Just ask for a room further from the restaurant ours over looked the restaurant an the band plays til like 11, very noisy usually with very few people watching! Worth paying $100 extra to stay somewhere else Read moreGenuine Expedia guest review
"Most recent stay in Patong"
Stayed in the deluxe pool access room which was great. Location was what we went for and it was perfect for the Patong area. Breakfast was ok, but have stayed in smaller resorts where it was much better. Wait staff were very friendly. Would stay there againGenuine Expedia guest review
"Stay here you will not be disappointed."
I had a superior pool view room and it was a great size room i would request the same room when i return to Thailand. the staff were always friendly reception staff lacked in a little english that would of helped when asking questions. cleaniness of the room excellent. staff at breakfast and also resturant were very good also. It was also good to have […] a band each night this was my first time to Thailand and loved it and a good hotel helps to have a good holiday i travelled with friends and they also stayed at this hotel and im sure they enjoyed themselves. the pool I really liked also although it is a shame the pool bar is around the corner and not in the middle of the decking where the childrens pool is situated as I believe pools are like a magnet for a great meeting place to enjoy other guest company at any hotel around the world. Im from australia and would recommend this hotel.very central to everything no need to get taxis hardly ever. Read moreGenuine Expedia guest review
The location was excellent. Some of the fixtures and fittings needed some attention. The staff were always pleasant and helpful. Breakfast needed a bit more variety but was still quite substantial.Genuine Expedia guest review
We had to move rooms in the first 20 minutes of our stay as the room had mould and had a damp musty smell , and had no bathroom bench for toiletries etc. once we moved rooms that was then satisfactory.Genuine Hotels.com guest review
"What a trip"
The food staff and the pool staff were incredible , but reception staff were soooooooo hard to try to communicate with, our room cleaner wasn't very good either our room only got cleaned around 2.30 to 3.00pm of a day , even though we went out every day between 8.00and 9.00am most days. Our bathroom taps were never cleaned had toothpaste. Splash on […] them the whole time . We were there for three weeks. Read moreGenuine Expedia guest review
a friend and i had a pool access room each at this hotel, the rooms are clean and quite big, how ever the furniture on the balconies and around the pool badly needs replacing as it looks quite old stained and worn the chrome frame are going rusty. it was a bit over priced for the pool access rooms. and when we checked we were told that if anyone else […] came to stay in our rooms that we would have to pay an extra 1000 baht approx $30 so considering we paid for two people in each room and only had one in each i was very annoyed as we have some thai friends we thought could come and stay with us for a night or two. as they did at the novotel which was ok for them to do there. Read moreGenuine Hotels.com guest review
"Nice hotel with average service levels"
Stayed in baan laimai for 3 nights and overall it was a pleasant experience. Location was superb and pool was great. Rooms were pretty good for the price we paid for. Service on the other hand was rather lacking in some members of the reception as they were hostile when it came to stuff other than checking in and checking out.Genuine Hotels.com guest review
"Beautiful Resort, Pleasant Stay, Highly Recommend!"
Had a very nice stay at this resort. Everything was organised when we arrived. Staff were nice and helpful. Pool is fantastic with plenty of room for everyone (we went early April, so I'm not sure if this is a quiet time there). Definitely seems like one of the best resorts in the area and it is in an excellent position. Restaurant out the front was […] pleasant with live music each night. Beach was just a walk across the road and plenty of stalls nearby. If I come back I will definitely stay here again. Read moreGenuine Expedia guest review
Great location, right beside all the action. Perfect for small vacation but don't expect to relax at night. Beach just across street and huge pool. Nice hotel overall.Genuine Hotels.com guest review
"Feb holiday 2013 phuket"
We had a very pleasant holiday. Breakfast buffet good and pool area very nice.Genuine Expedia guest review
we booked this hotel at the last minute the room rate was outrageous almost Aud 600.00 per night. One would expect five start hotel with five star service. No bath in the room. Just a basic room. No privacy at the pool, anyone off the street could walk in. Took five phone calls and two hours for someone to bring some tea bags/sugar to our room. They […] supply two tea bags in the room to make tea!!!, I would have accepted a lot more for the amount we paid. The hotel entrance is on a side street. No big signs mentioning that. Taxi driver tried to dump us at the back of the hotel which is the beach side. We refused to get out so he had to drive around to find the entrance. Heaps of customers were seen lugging their suitcases across the pool area to go the entrance of the hotel. Read moreGenuine Expedia guest review
"absolutely terrible place to stay. horrendous"
awful, horrible service, they extort money, WAY over priced, AVOID!!!Genuine Hotels.com guest review
"Great place to stay"
Friendly staff, prime location, awesome view and excellent room service. Pool and pool bar are amazing.Genuine Expedia guest review
"Ultimate location, perfect facilities"
Fantastic - central to everything - great pools, great food, great staff - winner!Genuine Hotels.com guest review
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