All hotels in Patong, Thailand
1 room, 2 adults
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66 Thaveewong Road, Patong Beach, Patong, Phuket, 83150, Thailand, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 425 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    3.7
  • Comfort
    3.9
  • Condition
    3.8
  • Neighborhood
    4.4

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Excellent,beautiful swimming pools"
Im glad that i booked this hotel on random so im glad about it !!
Genuine Expedia guest review
Other trip Feb 22, 2015
Steven
GB
4.0 / 5Excellent
"Convenient hotel in Patong"
The beach is just few meters away which is awesome. Surrounded by vibrant shops and eateries, not having a dull moment. For party goers, clubs just about 15 to 20 minutes walks.
Genuine Expedia guest review
Other trip Feb 22, 2015
Jaden
SG
4.0 / 5Excellent
"Great holiday"
Great place to stay enjoyed every day close to every thing great breakfast just across the road from beach :)
Genuine Hotels.com guest review
10 night romance trip Feb 5, 2015
Shane
AU
4.0 / 5Excellent
"Excellent location. Great breakfast and pool area."
All was great but when advertising, the hotel needs to make it clear thst a number of rooms with no window are subjected to the nightly band until 12 am every night making it impossible to sleep. Would not book a room with this noise level. Would appeciate this information being available on online booking sites.
Genuine Expedia guest review
Other trip Feb 18, 2015
A Traveler
AU
2.0 / 5Fair
"Great location - right opposite Patong Beach"
We have stayed at the Baan Laimai previously & were very happy but this time we found the staff at the reception desk not very friendly or helpful. We stayed at this hotel with another couple as we came to Thailand to celebrate both our husbands 60th birthdays and when we arrived we were put at opposite ends of the hotel on different floor levels. We asked a couple times to be moved closer but the reception staff said no, not even with a smile. As this hotel is in the process of building/renovating/adding on rooms there was a daily constant grinding noise going all the 11 days we stayed at the hotel above our room, another reason us wanting to move. There was water leaking into our ensuite when the bathroom was being used next door. The cleaning staff were very helpful and the morning buffet breakfasts had a large variety of foods. The staff in the eating areas were very helpful. A gentleman called Alex was always happy to please any request made by us - an excellent asset to the hotel.
Genuine Expedia guest review
Other trip Feb 18, 2015
barbara
AU
5.0 / 5Outstanding
"fantastic"
Fantastic. The beds were a bit too hard for my liking but overall it was the nicest resort I've ever stayed at
Genuine Hotels.com guest review
5 night trip with friends Feb 7, 2015
Stephanie
AU
4.0 / 5Excellent
"Feb 2015"
Great place with nice buffet breakfast
Genuine Hotels.com guest review
6 night trip with friends Feb 7, 2015
A Traveler
AU
4.0 / 5Excellent
"Gr8 location & amazing pool"
This resort is set in a great location across from the beach and close to Bangla Rd. Has an amazing large swimming pool with swim up bar. Rooms are spacious enough and cleaned well but could use a bit of an upgrade to the shower water pressure & warmth. Most staff are very pleasant especially the bar staff, however we found the reception staff to be quiet slow and not very friendly.
Genuine Hotels.com guest review
8 night trip with friends Feb 2, 2015
lisa
AU
4.0 / 5Excellent
"Great pool"
Unfortunately we only were able to stay one night at this beautiful hotel and were sick so were not able to try the amazing pool! Very friendly staff, great food and the proximity to the beach was great. Live entertainment at night was available, however, it was extremely loud if you had a room with a pool view and needed to be in your room resting. Would love to go back and experience the hotel when I wasn't sick!
Genuine Expedia guest review
Other trip Jan 23, 2015
Mandy
CA
4.0 / 5Excellent
"Nice beach resort great location"
We enjoyed our stay we asked "Moe" his nick name to help us as our room was right beside the band he was kind enough to upgrade our room for the two weeks no charge. The band is great but not every night for us we are seniors Thanks for the customer service. The room was clean breakfast was included and the pool and reception area were very well maintained we would definitely stay there again. The area is very busy but the hotel is in the perfect location for everything
Genuine Expedia guest review
Other trip Jan 21, 2015
kathy
CA
4.0 / 5Excellent
"great location excellent settings etc"
The staff really let this hotel down. No poolside service, no mini bar....drinks expensive, the phone in the room rarley works...which is a good thing..un-believably expensive for a local call. The front desk have a steam of people trying to book in and don't have what they requested and appear to wait for ages There paperwork is never ready for arrival. The staff are never sorry about the in-convienience, but very quick to suggest you pay more money so you can get a better room....better meal....better service
Genuine Expedia guest review
Other trip Jan 19, 2015
vicki
AU
4.0 / 5Excellent
"Great Location"
Walking distance to everything. Staff not very interested in assisting. All bookings confirmed yet the rooms were not what I requested and then had to wait some hours before they were ready. Staff seem to be on commission, everything you ask them they respond with ...how much it will cost ..very off putting. No pool service and pool bar very expensive. Not the place to stay if you don't like loud music...band plays till 1pm every night.
Genuine Expedia guest review
Other trip Jan 16, 2015
vicki
AU
4.0 / 5Excellent
"Great location, close to everything."
Very nice hotel with good facilities. The rooms were a great size and the pool is fantastic. I stayed in a 3rd floor pool view room which was quite large, has a nice couch, desk, queen bed and decent sized bathroom. The timber floors and finish were better than expected and would easily fit a fold away bed with ample space if needed. The location of the hotel is brilliant with only a 50m walk to Patong beach and everything in Patong Beach area within a short easy stroll. Bangla Rd, the markets and hundreds of bars, restaurant or anything you may want are within walking distance. My only issues were that the reception staff are annoyingly slow. It often took 10 - 15 minutes to get any service and when you did they were not overly helpful, additionally they charge you for anything extra. Late check out is 500 baht an hour past the midday time allowed. This is something you should keep in mind if you have a late departing flight. Need an extra room key on top of the standard 2 alloacted, 300 baht for that. There is a convenience store next door which is ideal for grabbing your essential items such as drinks, snacks etc as there is no minibar in the room. I would certainly stay here again as it was very nice and close to everything, however be mindful of the extra charges.
Genuine Expedia guest review
Other trip Jan 4, 2015
Jeff
AU
5.0 / 5Outstanding
"Perfect hotel!!"
We LOVED it - would recommend this hotel to anyone travelling to Phuket.
Genuine Expedia guest review
Other trip Jan 1, 2015
Tina
AU
2.0 / 5Fair
"vegiterian dont go"
Everything is good but there food service is not good there cook dont know to prepare veg dish even ,, how can such big hotel dnt have veg cook ..
Genuine Hotels.com guest review
5 night family trip Dec 11, 2014
Aasheesh Kumar
SG
3.0 / 5Good
"good"
its was very nice and good i like it alot its so nice hotel but if we order anything its late some time and when we are check in its take long time becuse alot of customer
Genuine Hotels.com guest review
3 night romance trip Dec 14, 2014
A Traveler
IE
4.0 / 5Excellent
"Great Pool + Great Breakfast + Great Location"
The highlight of the stay here was the pool, could have just stayed in it all day. The daily hotel breakfast was great, especially sitting outside in the fresh air while eating. Located just across from the beach, I could not ask for a better location.
Genuine Expedia guest review
Other trip Dec 17, 2014
Knight
AU
4.0 / 5Excellent
"Lovely hotel. Very good location. Very noise at ni"
Lovely hotel. Very good location. Very noise at nights.
Genuine Hotels.com guest review
5 night family trip Dec 9, 2014
A Traveler
IL
4.0 / 5Excellent
"Good family hotel with kids."
Staff at the poolside and the restaurant were friendly. The front office staff seem very short handed and were not happy.
Genuine Expedia guest review
Other trip Dec 15, 2014
Jude
SG
4.0 / 5Excellent
"Good location"
Good location and room - free upgrade and ended up extending our stay longer. Negative was having to call room service to ask them to clean the room as it hadn't been done.
Genuine Expedia guest review
Other trip Dec 13, 2014
A Traveler
AU
5.0 / 5Outstanding
"Great hotel across the road from the beach"
Great sized very clean room, serviced daily, friendly staff, great pool, fantastic location!
Genuine Expedia guest review
Other trip Dec 8, 2014
Riss
AU
5.0 / 5Outstanding
"Perfect hotel to stay. Very good size room"
Close to beach, good size rooms, amazing pool and bar set up, fantastic breakfast. Will remember this stay for long
Genuine Expedia guest review
Other trip Dec 6, 2014
G
CA
3.0 / 5Good
"Good Location. Thats about it"
we stayed in this hotel for 11 nights as a part of our honeymoon travels. for starters the 'honeymoon package' was only a dozen rose petals scattered on the bed. really romantic......not. the room however was clean. and the house keepers did a great job. But the only problem i had with housekeeping was they turned up at 6pm. highly inconvenient especially after arriving from the pool/beach and in need of fresh towels! the fridge was very slow and not that cold which was disappointing especially when in a tropical climate like phuket. staff were very friendly and helpful, the pool was pretty good, breakfast was half decent, but the gym was very disappointing. very small, and had no variety. our room was on the soi kebsap side so all we could hear all night was girls from the massage parlours yelling out 'massaagggeee' all night. plus their music was loud. also there was no 'ocean view' as stated on their website, which again is another disappointment.
Genuine Expedia guest review
Other trip Dec 4, 2014
Nick
AU
4.0 / 5Excellent
"Good for location"
It was my 2nd time staying. I thought the service was way much better the 1st time which was just less than a year ago. I chose the hotel again for its location, the room was big & I liked the balcony with pool view.
Genuine Hotels.com guest review
2 night trip with friends Nov 21, 2014
Rose
SG
3.0 / 5Good
"It is a good hotel near to Patong beach."
It was a good hotel very near to the beach across the road and also to the most happening beach in Phuket. The pool is huge. The rooms are big. Only flaw I found was the gym is in very bad condition.
Genuine Expedia guest review
Other trip Nov 27, 2014
Ramesh
GB
1.0 / 5Poor
"Worst hotel"
Staff are not friendly bed bugs were I two seperate rooms really needs a revamp would not stay ever again
Genuine Hotels.com guest review
8 night trip with friends Nov 8, 2014
Alison
AU
4.0 / 5Excellent
"A nice place to stay"
It was located in a very convenient position. Friendly staff, nice pool and swim up bar, rooms were large and clean. overall I would definitely stay there again.
Genuine Hotels.com guest review
4 night business trip Nov 10, 2014
Mitchell
AU
2.0 / 5Fair
"Inexperienced"
The staff just seemed to lack authority, there were people smoking in a non smoking resort, even whilst standing at reception talking to staff, for an over 18's resort there were a lot of under 18's staying here...didn't like it at all, way too many middle eastern peacocks at the pool area, playing loud music over the top of the resort music, the pool was freezing.
Genuine Expedia guest review
Other trip Nov 20, 2014
Suzi
AU
4.0 / 5Excellent
"ausome veiw"
Was ausome pool view was great not seen before ..hotel view marvelous infront of beach ..bt service below average ...bt who cares of service ..my room was superior n they gave ny room to someone else by dat they gave me deluxe room ..wow
Genuine Hotels.com guest review
2 night romance trip Oct 25, 2014
atif
IE
4.0 / 5Excellent
"Friendly staff. Clean and close to everything"
Second stay there and more than happy to stay again. Have recommended to friends who were happy there as well.
Genuine Expedia guest review
Other trip Oct 31, 2014
Couple
AU
4.0 / 5Excellent
"Good location but noisy hotel"
Hotel right in the middle of bars and restaurants and just across from the beach so a good choice for location. Large pool. Hotel busy even though low season which made it noisy with some guests who thought they had exclusive use of the hotel so were inconsiderate and selfish with loud music blasting from poolside rooms during the day and shouting and screaming when returning back at 4am. If you want a quiet hotel this is not the one for you.
Genuine Hotels.com guest review
5 night family trip Oct 23, 2014
A Traveler
GB
3.0 / 5Good
"Close to everything."
Pool view room was nice but very noisy. Music from 3 different locations and guests using pool and surrounds at night.Friends had delux rooms that were quieter. Service was pleasant but slow. Be aware if you get breakfast vouchers instead of paying direct each morning you are charged for your whole stay even if you don't use them.
Genuine Expedia guest review
Other trip Oct 30, 2014
Sandie
AU
5.0 / 5Outstanding
"Luxury at its best.........."
Its one of the best places... must visit if u want to pamper your self with luxury. Very warm and friendly staff and awsome food. The best thing is the location... very close to all the must see places in phuket....
Genuine Hotels.com guest review
2 night trip with friends Oct 24, 2014
richa
IN
3.0 / 5Good
"Good Weekend"
The hotel is in a good location for the beach , shopping and restaurants. The hotel has a very nice clean pool area The restaurant and bar staff were very very friendly and helpful. Checking in was made difficult, I booked one room for three adults I had to argue with the receptionist and the hotel manger to obtain 3 room keys. Wasted 20 minutes. Checking out was also a unpleasant experience my bill was incorrect and it was difficult to get my bill corrected. The reception personal have no idea how to treat gusts the hotel senior management should investigate sending then on a customer relation training course. . Removing the very unpleasant reception experience the hotel experience was good 7 out of 10.
Genuine Hotels.com guest review
4 night family trip Oct 23, 2014
Brian
SG
5.0 / 5Outstanding
"Fantastic hotel across the road from beach"
Couldnt complain staff fantastic rooms great entertainment fantastic cross the road from beach 5 minute stroll to Bangla Rd everything at our beckend call encourage everybody experience the Bann Laimai
Genuine Expedia guest review
Other trip Oct 29, 2014
Vando
AU
4.0 / 5Excellent
"Great location"
Great place to stay after we changed rooms because to close to side at with bar music to loud at night great location will stay again as I have stayed here before but why is the hotel industry so reliant on having hard beds people go on holidays to relax not just this hotel but hotels in general
Genuine Expedia guest review
Other trip Oct 27, 2014
craig
AU
4.0 / 5Excellent
"Beautiful hotel just near by Patong beach."
Clean and spacious room. Suitable for all range of people from business customers to couples and also families. Easy access to 24 hours shop and walking distance to Jungceylon mall, Hard Rock Cafe, Bangla Road and other attractions.
Genuine Expedia guest review
Other trip Oct 27, 2014
Rizal
MY
4.0 / 5Excellent
"Nice pool but noisy guests"
Very nice pool and surrounds but loud guests late at night and early morning were annoying. Very nice breakfasts and band was excellent during meal times.
Genuine Expedia guest review
Other trip Oct 25, 2014
Frankie
AU
4.0 / 5Excellent
"Fabulous location in the heart of Patong"
This was the first time I tried this hotel, and I was not disappointed. The pool is amazing, and it has a swim up bar that has reasonably priced drinks, which is always important. Rooms are large and clean (though for some reason, they are stingy with the toilet paper, so we found ourselves having to call housekeeping for more...or just buying it ourselves). Breakfast is pretty average and so we skipped it quite a few days), but it is included in the price, so it is hard to complain about that. Would stay here again if I got a similar deal on the price.
Genuine Expedia guest review
Other trip Oct 25, 2014
Kylie
AU
5.0 / 5Outstanding
"just on beach, nice, stayed before, Good"
very happy, right location, good price, staffs are helpful too,
Genuine Expedia guest review
Other trip Oct 24, 2014
Sov
GB
3.0 / 5Good
"Location is good"
I like to the hotel because it's so close to the beach and a very nice swimming pool. No free breakfast & restaurant food prices are quite expensive although almost everywhere in Patong are really expensive.
Genuine Expedia guest review
Other trip Oct 23, 2014
Liwrad
SG
4.0 / 5Excellent
"Stay at Ban Laimai"
Location of the hotel was ideal. The layout of the hotel makes it a wide, open and airy space. The pool meanders around the central part of the hotel with 2 wooden bridges to cross over it. All the Staff were very friendly and helpful.
Genuine Hotels.com guest review
4 night family trip Oct 17, 2014
A Traveler
IN
2.0 / 5Fair
"Good location but dirty room"
Been catching cockroaches since first day of check in.
Genuine Hotels.com guest review
3 night romance trip Oct 3, 2014
Nick
SG
4.0 / 5Excellent
"great stay"
great pool, service was great, all ways smiling and happy..loved the staff
Genuine Expedia guest review
Other trip Oct 8, 2014
J.X.D
AU
2.0 / 5Fair
"Good location but bad quality"
Location of hotel is excellent but lots of complains about the hotel room; Our pool access room no. 2105 has broken chair on the balcony; faulty glass door lock that can't be locked; room door jammed; aircon very noisy; pillow and bedsheet very smelly.. can't sleep well with noisy, smelly & unlocked glass door.. and during checked out then was informed there's actually an adaptor in the room which housekeeping said is missing but during checked in there was no adapter at all and we weren't informed at all.
Genuine Hotels.com guest review
3 night romance trip Oct 3, 2014
JC
SG
3.0 / 5Good
"Good but?"
Good (location-swiming pool-breakfast) Bad (services-old towel-home service-)
Genuine Hotels.com guest review
5 night trip Sep 25, 2014
Mohamed
IE
2.0 / 5Fair
"Delay During Check-In"
While making the booking, i mentioned that we'd require early check-in, however this was optional. Upon arrival, the staff mentioned that we're only able to check-in at 2:00PM, and we tried to negotiate because we have 2 young children aged 3 and 1 however this was not taken into consideration. Eventually we had to loiter around the lobby till it was time for check-in. During the check-in process, the staff was unable to provide the bed configuration as purchased online and since it's a bulk purchase for 3 rooms, they couldn't provide side-by-side rooms either. Double bed became two single beds attached together, this was not mentioned during purchase.
Genuine Expedia guest review
Other trip Sep 18, 2014
Murali
MY
5.0 / 5Outstanding
"Great Band"
Loved it, I would go again anytime.
Genuine Hotels.com guest review
2 night family trip Sep 6, 2014
Martin
AS
4.0 / 5Excellent
"Spacious rooms, great location"
Great hotel, with central Patong location. Spacious room overlooking the pool, but noisy at night with music from the restaurant if you mind that kind of thing - I didn't.
Genuine Hotels.com guest review
5 night trip Sep 2, 2014
Great place
AU
3.0 / 5Good
"Could be great hotel but badly managed"
This could be a great hotel - excellent location by the beach, fabulous pool, nice rooms. But quality is lacking in all places. My phone kept ringing for other rooms and I could listen in to the conversations. Nothing was done about it after mentioning it several times. In general, the front desk staff is very unprofessional for a high end hotel. It is a shame, this would be a great hotel if they improved their quality and took better care of their customers.
Genuine Hotels.com guest review
12 night trip with friends Aug 23, 2014
Stefan
GB
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