All hotels in Cold Lake, Alberta, Canada
1 room, 2 adults
You can collect Hotels.com® Rewards nights here4005 50 St, Cold Lake, AB, T9M1K6, Canada, ‏‎855-239-9225
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3.9 / 5Good

Score breakdown (from 83 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    3.9
  • Comfort
    4.1
  • Condition
    3.8
  • Neighborhood
    3.9

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Review of the Cold Lake, AB Ramada"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Overall the hotel was fine. The rooms were clean enough but the staff forgot to leave towels & products i.e. shampoo, etc. The hotel claims to have WiFi but it was unavailable our entire stay. There is a big sign in the room re trouble with WiFi call a certain number but we weren't about to call, wait on hold, & answer questions about the WiFi problems. We feel that's the hotel's responsibility.
Genuine Expedia guest review
Other trip May 24, 2013
A Traveler
CA
4.0 / 5Excellent
"close to the highway and downtown"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Very clean and modern room. 24 hour hot tub was nice. Beds very comfortable. Morning breakfast had nice variety both hot or cold.
Genuine Hotels.com guest review
1 night trip with friends Jan 18, 2013
A Traveler
CA
4.0 / 5Excellent
"Ok stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I was frustrated with the front desk staff on arrival. I had booked my room for a family event, as did my siblings. The hotel staff could not understand that I did not book my room with the other family members therefore gave my double room to my other family member (which was bigger to accommodate my kids and I) My siblings had explained it to the lady but she just did not /could not understand this.
Genuine Expedia guest review
Other trip Jan 21, 2013
Wanda
CA
5.0 / 5Outstanding
"Will be back!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
it was great! Everything was more than good.
Genuine Hotels.com guest review
1 night business trip Oct 7, 2012
A Traveler
CA
4.0 / 5Excellent
"Great value for your dollar"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The price for the room was definitely worth it. Some small cosmetic items (caulking around sink in the bathroom was peeling off and black). Breakfast had some pretty good offerings but no one was there to refill anything so most items had run out by 7:30.
Genuine Hotels.com guest review
1 night trip Sep 21, 2012
Angie
CA
4.0 / 5Excellent
"Don't let the poor reviews mislead you."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
I read a number of poor reviews on this location prior to booking. Nothing which those reviews said were true at all. The hotel was excellent, rooms were great, clean, staff was helpful, hot water worked. Its unfortunate that some guests had issues at one point in time, but don't let that detour you from staying here.
Genuine Hotels.com guest review
1 night trip with friends Aug 24, 2012
Jesse
CA
2.0 / 5Fair
"Make sure you look over your room"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    4.0
I usually do not write reviews, but in this case I had to. The room was not clean when I had checked it. The bathroom had a dirty towel mat, towels, the counter was not wiped off. Still had toothpaste on the counter from the previous person. The floors are disgusting because the tile is only swept and not mopped. When I did let house keeping into the room, all they did was make my bed and gave me one towel they did not clean the bathroom again or wipe anything down. The standards of clean are not up to par in the hotel. The room was quiet, but I recommend to check your sheets and towels to make sure they are not used. Every time I needed front desk it was a 5 min wait after hitting a bell because they are in the back doing something else. I can not believe this is a Ramada and for only being three years old, it is in rough shape. Does not meet the standards of the price they are asking for. I will not be staying here again. I stayed for 7 nights.
Genuine Hotels.com guest review
9 night trip Aug 13, 2012
Amanda
CA
4.0 / 5Excellent
"convenience for work"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
The hotel amenities were not the best ; the television would turn off automatically and not come back on, there was no internet service even though it is advertised. The service was average, no one went above what was expected of them. The only real advantage was the location of the hotel; right off the main highway. The cost was high for the services and amenities offered.
Genuine Hotels.com guest review
4 night business trip Aug 5, 2012
A Traveler
CA
4.0 / 5Excellent
"loved the beds"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very comfortable, we will stay again
Genuine Hotels.com guest review
5 night business trip Jul 22, 2012
Rose
CA
1.0 / 5Poor
"Was very disappointed in this newly built hotel!!"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
To be honest, Walking into the hotel, it was pleasent. The asst manager was at the desk and was friendly. The rooms were great. It is a newly built buiding so the condition was as it should be. However, the issue is that the entire stay at the Ramada Cold Lake which was inclusive from Monday night until the Thursday morning, the hotel had no hot water, so showering was not an option. Their solution was offering loonies and walk across the parking lot in flip flops in the dirt drive way with two young chilldren to shower at the Information Center, in which the camp ground was directly behind. A family of two children and two adults one being pregnant this was more then unacceptable and time restricting. The fact we could not shower the entire stay totally discourages me from ever staying at this hotel or recommending this to any of our military friends posted to Cold Lake. Sadly, i would recommend the Best Western down the street just for convience and customer service. Aside from the the asst manager the front staff was not friendly or welcoming. Not a great hotel for those reasons. Oh and the breakfest trays were always empty.
Genuine Expedia guest review
Other trip Jul 20, 2012
A Traveler
CA
4.0 / 5Excellent
"Very Modern Hotel but shortage of cleaning staff"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I stayed at the Ramada for 3 nights it was great that they allowed dogs but it was unfortunate to hear that on the long weekend they only had 2 cleaning staff on for the entire day with over 100 rooms to clean. We were gone from the hotel for approximately 7 hours but when we arrived back our room was still not cleaned this happened 2 days in a row. Nice breakfast provided but staff seemed to have a hard time keeping up with the amount of food and supplies required.
Genuine Hotels.com guest review
3 night business trip Jun 28, 2012
chap06829
CA
5.0 / 5Outstanding
"Family Gathering"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was ideal for our purpose
Genuine Hotels.com guest review
2 night family trip May 25, 2012
Norbert
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Sep 22, 2012
MZ
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip with friends Feb 20, 2015
Wayne
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Thank you very much for your 5 star rating of Ramada Cold Lake!
2 night business trip Oct 20, 2014
Bruce
CA
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Thank you very much for your review of Ramada Cold Lake!
1 night family trip Oct 17, 2014
Francie
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Thank you very much for your review of Ramada Cold Lake!
1 night business trip Sep 21, 2014
A Traveler
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Dear Guest, Thank you for leaving your review of Ramada Cold Lake! Warm regards, Reena Sandhu Owner
3 night family trip Aug 14, 2014
A Traveler
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Dear Guest, Thank you for leaving your review of Ramada Cold Lake! Warm regards, Reena Sandhu Owner
2 night trip Aug 8, 2014
A Traveler
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Dear Guest, Thank you for leaving your review of Ramada Cold Lake! Warm regards, Reena Sandhu Owner
1 night business trip Jul 26, 2014
A Traveler
CA
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Dear Guest, Thank you for leaving your review of Ramada Cold Lake! Warm regards, Reena Sandhu Owner
3 night business trip Jul 14, 2014
A Traveler
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Dear Guest, Thank you for leaving your review of Ramada Cold Lake! Warm regards, Reena Sandhu Owner
1 night business trip Jul 9, 2014
A Traveler
CA
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Dear Guest, Thank you for leaving your review of Ramada Cold Lake! Warm regards, Reena Sandhu Owner
3 night trip Jul 4, 2014
A Traveler
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Dear Guest, Thank you for leaving your review of Ramada Cold Lake! Warm regards, Reena Sandhu Owner
1 night business trip May 22, 2014
A Traveler
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Dear Bryan, Thank you for leaving your review of Ramada Cold Lake! Warm regards, Reena Sandhu Owner
3 night trip May 20, 2014
bryan
CA
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Thank you very much for your review of Ramada Cold Lake!
4 night trip May 15, 2014
Mike
CA
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Thank you very much for your review of Ramada Cold Lake!
1 night business trip Apr 2, 2014
Nick
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Thank you very much for your 5 star rating of Ramada Cold Lake!
1 night romance trip Mar 16, 2014
A Traveler
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Genuine Expedia guest review
Response by Ramada Cold Lake
Thank you for sharing your review of Ramada Cold Lake. We hope you will stay with us again in the future.
Other trip Dec 2, 2013
A Traveler
CA
4.0 / 5Excellent
"Nice, modern, quiet, and inviting hotel."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Genuine Expedia guest review
Response by Ramada Cold Lake
Dear Guest, Thank you very much for your wonderful review of Ramada Cold Lake! We are so happy to hear that you had an enjoyable stay with us and hope you will stay with us again in the future. Warm regards, Reena Sandhu Owner
Other trip Nov 17, 2013
A Traveler
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night business trip Aug 27, 2013
Eddie
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip May 16, 2013
Richard
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Aug 16, 2012
A Traveler
CA

TripAdvisor reviews for Ramada Cold Lake

Overall rating:Based on 200 traveler reviews

Most recent traveler reviews:

Overall Rating
"Ramada Cold Lake"
04/26/15 Ken F Vegreville AB
Room was very clean and fresh. I could actually control the fresh air fan! Very quiet place. Bed was fantastic. Appreciated the breakfast in the morning. Would definitely recommend this hotel for families.
Overall Rating
"Nice room, good service"
04/26/15 Fred B Spruce Grove, Canada
The hotel is quiet, close to restaurants and retail shopping. Clean, good size room and pleasant and polite staff.
Overall Rating
"OK but not great"
03/24/15
I had a reservation for a room with a king size bed at a rate of $159.00 per night. On checking in I was given a room with two queen size beds and given a rate of $179.00 per night. I went back to the front desk and asked them to check my confirmation on what I was supposed to have and I was then moved to a king size room and my rate changed to $159.00. The "free" breakfast was not very good with few choices. The TV channel line-up was extensive but the majority of the channels were not subscribed to. Overall it is not very good value for what you get but then this is the "oil patch" and everything is overpriced.
Overall Rating
"Stayed for work"
03/22/15 Janene W Edmonton, Canada
This hitel had large rooms and a nice set up, bed were comfortable but room smelled of smoke badly in a non-smoking room. Mentioned it at front desk and she said ok but never made any notes. My colleague and I each had a Roma dn both rooms were super hot and the fan didn't cool down the room. We didn't sleep.
Overall Rating
"Very average hotel that needs improvement"
03/06/15 Gord1999 Edmonton
Hotel was clean and inviting. Room was clean but water on jacuzzi tub was very slow in filling and the king size bed was sunken in the middle. I had encountered a sunken bed in a different room on previous visit. Hotel should invest in better quality matresses in my opinion. Otherwise, the service was just ok and everything else in the room was in good condition.
Overall Rating
"The Tundra"
03/04/15 Ricky D Orlando, Florida
Overall the staff was very friendly and accommodating, rooms were decent, breakfast was a bit sparse. The hotel has some age on it but it is a clean place to stay. Rates are a bit higher than other hotels.
Overall Rating
"Excellent stay"
02/22/15 Johanne Z Leduc
My overall stay at the hotel was pleasant. I only question the reason why I was given a room on the main floor when the hotel was obviously quiet that night. The room was adjacant to a guest and hotel laundry (very noisy), hotel staff rooms and electrical room (very messy). The room was confirtable but the walk to it was less than stellar. It will not prevent me from returning to your hotel but I would prefer not to have that room if others are available.
Overall Rating
"Comfortable stay"
02/18/15 David B Edmonton, Canada
Friendly staff, adequate parking, very clean and well set up room, the whole building was pin-drop quiet. I'd recommend this hotel to friends and family. The mattress was a bit softer than I'm used to, but it was still a comfortable bed.
Overall Rating
"Very average hotel. Uncomfortable at check in when front..."
02/17/15
Very average hotel. Uncomfortable at check in when front desk thought we (2 of us) would prefer 2 beds instead of the as-booked King size bed. The Saturday breakfast did not have the usual waffle maker available and I was told they did not ofer waffles on weekends. Sunday there were waffles available. Also, Saturday breakfast had cold omelettes and we had to request the empty bacon be refilled. Black coffee was good.
Overall Rating
"Re-location"
02/12/15 Lounleah Cold Lake, Canada
The hotel was clean, quiet and their breakfast was just perfect! We actually stayed there for almost two months. Wehad a stove a fridge a nice place to eat sleep and relax! The staff was exceptional and very friendly!
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews