All hotels in Cold Lake, Alberta, Canada
1 room, 2 adults
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4005 50 StCold LakeABT9M1K6Canada, ‏‎855-239-9225
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Hotels.com reviewsTripAdvisor reviews
4.0 / 5Excellent

Score breakdown (from 90 reviews)

  • Vibe
    Awesome vibe
  • Breakfast
    Tasty breakfast
  • Service
    Fantastic service
  • Location
    Great location
  • Value for money
    Fairly good value for money
  • Food
    Food is not good
2.0 / 5Fair
"Clean and nice hotel but noisy"
Many irresponsible oilfield workers stay here and it was very noisy, people talking very loud in the hallway which you can hear in your room. Also heard noise/people talking from the room beside you. I heard all night extremely loud music/TV sound from a room on a different floor. Breakfast was very very disappointing.
Genuine Expedia guest review
Other trip Dec 12, 2013
Traveller
CA
3.0 / 5Good
"Dirty sheets"
Bed linens were not changed between hotel guests, normally this is not noticeable but the sheets were disgustingly dirty and black. This should have been noticed by housekeeping
Genuine Expedia guest review
Other trip Nov 2, 2013
A Traveler
CA
3.0 / 5Good
Didn't, get a wake up call from either the automated phone system or by calling the Front Desk on any morning
Genuine Hotels.com guest review
3 night business trip Oct 7, 2013
Ross
CA
4.0 / 5Excellent
"Great hotel in the middle of Cold Lake"
Plain and simple: - room was nice, modern, clean, some minor dings and scrapes in te walls - good location - friendly staff - no bed bugs (that we could see) which is always a concern in hotels - overall great experience! Only down side: the food was less than stellar. Great experience overall
Genuine Hotels.com guest review
3 night trip Sep 27, 2013
Ivan
CA
3.0 / 5Good
"Good Cold Lake Location"
Good location in Cold Lake. Close to restaurants and other amenities. Front staff are a little disorganized and/or inexperienced; and it shows! Otherwise hotel is good.
Genuine Hotels.com guest review
1 night business trip Sep 11, 2013
CgyRockies2013
CA
4.0 / 5Excellent
"Cold Lake stay"
The hotel staff was fantastic! It was clean and beautiful. I stayed there for five nights. My wifi didn't work the entire time! I needed internet access for work and was stalled for way too long. Wanted to take a nice relaxing hot tub, that didn't work either. Hotel staff told me six hours later that it was fixed. So, I get changed and go to step into it, and it was cold! The entire time I was there one of the two elevators didn't work. On my job, having a good wifi signal is very important! That being said, I'm not sure I would stay at The Ramada Cold Lake again when I pass though.
Genuine Hotels.com guest review
5 night business trip Sep 5, 2013
A Traveler
CA
4.0 / 5Excellent
"Business travel."
Stayed for business travel. Very clean and comfortable hotel. Breakfast is OK but some supplies were running out.
Genuine Expedia guest review
Other trip Sep 9, 2013
Mike
CA
5.0 / 5Outstanding
"nice hotel -- great location, nice & clean, comfy"
all the staff were very friendly & helpful. the room was A-1!! large and well appointed. the bed was very comfortable and having the air conditioning that we could control was a bonus, because the days were quite hot. The location was great, within walking distance of a number of different stores. Our overall experience was really great and we'd definitely stay there again if we are ever in Cold Lake again. The continental breakfast was also very good. Lots of variety to choose from, lots of food and a nice room. The hours were long enough too that we didn't have to get up really early to get there in time.
Genuine Expedia guest review
Other trip Sep 8, 2013
A Traveler
CA
3.0 / 5Good
"very poorly built"
competitively priced. Friendly service. Very nice furniture in the room and lobby. Great complimentary breakfast options. They've done well with what they've received from the builder. This hotel is brand new, and so poorly built it will fall apart soon. Bathroom and closet doors were impossible to open/close without the use of a linebackers shoulder... Giant gaps on the seems of the counter tops, settling cracks in all the drywall etc. this hotel is good for now, not for long.
Genuine Hotels.com guest review
1 night family trip Aug 31, 2013
cullen
CA
4.0 / 5Excellent
Few minor build issues, doors not closing properly or sticking and hot tub was extremely hot with no way of adjusting. Also had to keep asking for shampoo at desk as staff did not replace daily. Otherwise very nice rooms
Genuine Hotels.com guest review
2 night business trip Aug 22, 2013
Lloyd
CA
2.0 / 5Fair
"My stay at Ramada"
Staff very unprofessional. Reception staff always outside smoling. Staff also very un familiar with the twon and when asked questions, they are very unsure... Bathroom door was too large for the door frame so it would not close. The next morning this was reported and. The guy at the reception made a note but when I returned to the room that evening, no repairs were done!! Of course I reported this again on my departure and hopefully it'll be fixed for the next guest...
Genuine Expedia guest review
Other trip Aug 25, 2013
Fadine
CA
5.0 / 5Outstanding
"Was great for our needs."
The beds were comfortable, things were clean and not run down looking as can be in an oil industry town that is booming. The breakfast was OK and acceptable for a couple of nights stay. Definitely would not eat it every morning as it is all microwave food, not nutritional except for fruit :) But there is a fridge and stove to cover those needs. The location was perfect for us but it is at the very south tip of Cold Lake South. Has restaurants close but you must travel to see things which you would almost anywhere either North or South. Good coffee too. They just need to keep up with the supplies like juice and fruit other wise it would fulfill anyones needs.
Genuine Hotels.com guest review
2 night trip Aug 19, 2013
Deb
CA
4.0 / 5Excellent
"Very nice"
Had a great stay. Very comfortable bed. Room temp was good and the ac worked well and wasn't noisy. Well stocked Kitchenette was very nice instead of eating in restaurants Would definitely stay here again.
Genuine Expedia guest review
Other trip Aug 17, 2013
A Traveler
CA
4.0 / 5Excellent
Good accomodations, decent breakfast
Genuine Hotels.com guest review
3 night trip Aug 5, 2013
A Traveler
CA
4.0 / 5Excellent
"Excellent Service"
We had a little confusion over our reservation, it was dealt with by the clerk on duty in a very tactful way.
Genuine Expedia guest review
Other trip Jul 30, 2013
Cathryn
CA
3.0 / 5Good
"Ramada Cold Lake"
The room was excellent and the service at the front desk was very good. The problem was the breakfast area which was not kept clean during the breakfast sessions.
Genuine Expedia guest review
Other trip Jul 24, 2013
A Traveler
CA
3.0 / 5Good
"Inadequate staff"
I was disappointed that I had to go down to the lobby to get my own pillows as no extra staff on duty. Breakfast was not replenished by the time we went down.
Genuine Expedia guest review
Other trip Jul 12, 2013
A Traveler
CA
4.0 / 5Excellent
"Nice hotel"
Clean room. Convenient location. Great complimentary breakfast buffet. I would definitely recommend this hotel to people.
Genuine Expedia guest review
Other trip May 27, 2013
T.V.
CA
3.0 / 5Good
"Review of the Cold Lake, AB Ramada"
Overall the hotel was fine. The rooms were clean enough but the staff forgot to leave towels & products i.e. shampoo, etc. The hotel claims to have WiFi but it was unavailable our entire stay. There is a big sign in the room re trouble with WiFi call a certain number but we weren't about to call, wait on hold, & answer questions about the WiFi problems. We feel that's the hotel's responsibility.
Genuine Expedia guest review
Other trip May 24, 2013
A Traveler
CA

The following reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Thank you very much for your 4 star review!
2 night business trip Sep 1, 2015
gurgot
CA
4.0 / 5Excellent
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Thank you very much for your 4 star review!
1 night trip Jul 25, 2015
Gavin
CA
4.0 / 5Excellent
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Thank you for your 4 star review!
1 night trip with friends Feb 20, 2015
Wayne
CA
5.0 / 5Outstanding
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Thank you very much for your 5 star rating of Ramada Cold Lake!
2 night business trip Oct 20, 2014
Bruce
CA
4.0 / 5Excellent
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Thank you very much for your review of Ramada Cold Lake!
1 night family trip Oct 17, 2014
Francie
CA
4.0 / 5Excellent
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Thank you very much for your review of Ramada Cold Lake!
1 night business trip Sep 21, 2014
A Traveler
CA
4.0 / 5Excellent
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Dear Guest, Thank you for leaving your review of Ramada Cold Lake! Warm regards, Reena Sandhu Owner
3 night family trip Aug 14, 2014
A Traveler
CA
5.0 / 5Outstanding
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Dear Guest, Thank you for leaving your review of Ramada Cold Lake! Warm regards, Reena Sandhu Owner
2 night trip Aug 8, 2014
A Traveler
CA
5.0 / 5Outstanding
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Dear Guest, Thank you for leaving your review of Ramada Cold Lake! Warm regards, Reena Sandhu Owner
1 night business trip Jul 26, 2014
A Traveler
CA
3.0 / 5Good
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Dear Guest, Thank you for leaving your review of Ramada Cold Lake! Warm regards, Reena Sandhu Owner
3 night business trip Jul 14, 2014
A Traveler
CA
5.0 / 5Outstanding
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Dear Guest, Thank you for leaving your review of Ramada Cold Lake! Warm regards, Reena Sandhu Owner
1 night business trip Jul 9, 2014
A Traveler
CA
3.0 / 5Good
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Dear Guest, Thank you for leaving your review of Ramada Cold Lake! Warm regards, Reena Sandhu Owner
3 night trip Jul 4, 2014
A Traveler
CA
5.0 / 5Outstanding
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Dear Guest, Thank you for leaving your review of Ramada Cold Lake! Warm regards, Reena Sandhu Owner
1 night business trip May 22, 2014
A Traveler
CA
4.0 / 5Excellent
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Dear Bryan, Thank you for leaving your review of Ramada Cold Lake! Warm regards, Reena Sandhu Owner
3 night trip May 20, 2014
bryan
CA
4.0 / 5Excellent
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Thank you very much for your review of Ramada Cold Lake!
4 night trip May 15, 2014
Mike
CA
3.0 / 5Good
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Thank you very much for your review of Ramada Cold Lake!
1 night business trip Apr 2, 2014
Nick
CA
5.0 / 5Outstanding
Genuine Hotels.com guest review
Response by Ramada Cold Lake
Thank you very much for your 5 star rating of Ramada Cold Lake!
1 night romance trip Mar 16, 2014
A Traveler
CA
4.0 / 5Excellent
Genuine Expedia guest review
Response by Ramada Cold Lake
Thank you for sharing your review of Ramada Cold Lake. We hope you will stay with us again in the future.
Other trip Dec 2, 2013
A Traveler
CA
4.0 / 5Excellent
"Nice, modern, quiet, and inviting hotel."
Genuine Expedia guest review
Response by Ramada Cold Lake
Dear Guest, Thank you very much for your wonderful review of Ramada Cold Lake! We are so happy to hear that you had an enjoyable stay with us and hope you will stay with us again in the future. Warm regards, Reena Sandhu Owner
Other trip Nov 17, 2013
A Traveler
CA
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night business trip Aug 27, 2013
Eddie
CA
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip May 16, 2013
Richard
CA

TripAdvisor reviews for Ramada Cold Lake

Overall rating:Based on 217 traveler reviews

Most recent traveler reviews:

Overall Rating
"Overall Lovely, Shocked at language of staff"
04/05/16 bowsandsweat Winnipeg, Canada
The room was spotless, the food was pretty decent in the breakfast area, everyone was polite, but the way the front desk agent spoke to guests and the other staff....I was disgusted. Swearing and talking about intimate things all whlie people could clearly hear. She made me very uncomfortable.
Overall Rating
"A great experience and will return without a hesitation."
03/23/16 Eileen H Bon Accord, Ab
This Ramada had evening needed and was extremely clean and comfortable. The hot breakfast was excellent was not just everything bread, but also included many healthy food choices and a real great breakfast. Angie who looks after the breakfast was very helpful and friendly, and goes the extra step to be sure things are done correctly and not sitting in grease or etc. Such a great experience!
Overall Rating
"Excellent service!"
03/16/16 bettyg00d Calgary, Canada
We went to Cold Lake on business and this was a convenient place to stay while there. The staff made us feel like part of the family.Angie and Chelsey were super friendly. We asked for recommendations about where to eat. We were glad we did! The food was excellent. They called a cab for us, which served us well. The rooms were a nice size and very clean and comfortable. I would recommend this hotel if you are going.
Overall Rating
"Great Rooms and Awesome Breakfast!"
01/05/16 Helen N Mackay, Queensland, Australia
Hotel is very modern. Rooms are large. Mine had a small kitchenette and seating area, in addition to a huge and very comfy bed. Everything was clean and fresh. Breakfast was awesome - large selection of cereals and breads, as well as waffles and hot options (this morning there were omelettes, bacon, sausage & 2 kinds of eggs). Yogurts, coffee, tea, juice, milk...the list goes on! My only very minor complaint is there could be more easily accessible plugs in the room for cell phone beside the bed and laptop at the desk. But I moved the furniture a few inches and found plenty of plugs :-)
Overall Rating
"Very Nice Hotel"
12/27/15 Todd W Calgary, Canada
I stayed at this hotel at the end of August with a number of members of my family as we were in town for a family reunion. This hotel was very clean and very quiet. My room was on the ground floor and I never heard anything all night. The one issue I had with the rooms and that my whole family found were that the bathtubs and the tile used on the bathroom floors are extremely slippery if any water is dripped on them. I would ask that in the future if the hotel does any major room renovations that they look at replacing that tile. It looks beautiful but is very dangerous for a bathroom. This same tile is used around the hot tub as well and I found it just as slippery in that room as well. The breakfast is terrific with a great selection of hot and cold items and is always being attended to. The hot tub is very nice to relax in. It's just the perfect temperature. I'd go back to this hotel again if I stayed in Cold Lake.
Overall Rating
"Can't believe the cleanliness of hotel"
12/06/15 kittcarter nanaimo bc
Was nervous checking in after the awful Edmonton south Ramada. Check-in was smooth and timely. Lobby tastefully decorated for Xmas. Suite 223 was home for the next 4 days. Jacuzzi suite. King bed. Clean clean clean. The room well stocked with linens coffee ect. Housekeeping staff was amazing. Thank you Jerome. Full Breakfast served 5-10am daily. Good selection, waffles eggs bacon sausage and muffins. Juices teas and coffee. Staff is just great I will defiantly be back.
Overall Rating
"Angie has wonderful cutomer service."
09/04/15 Parsons999 Fort McMurray, Canada
It's always a pleasure when you see someone that is truly loves their work. Angie at Ramada, Cold Lake, Alberta has outstanding customer service. She goes the extra mile effortlessly. Refreshing to see someone who cares.
Overall Rating
"Wonderful!!"
09/01/15 SaskatchewanSuzy Saskatchewan
The rooms were very nice, clean & spacious we had a kitchenette in our room with a full size fridge. Wish we could have stayed longer will be back again for sure!
Overall Rating
"Worst Ramada / Wyndham stay we have had"
08/26/15 Lance D Rosetown
We booked our stay at this Ramada a couple of days ahead of our arrival. Normally when you arrive at a hotel and you have pre-booked they have prepared your room keys and printed your registration documents, Upon arrival they had not done this so we spent fifteen - twenty minutes standing at the check in desk waiting for the attendant to try and print out registration off. He could not get the printer to work after many restarts of it and entering our info into the computer. Finally he gave us keys and told us to come back in the morning to do the registration. They would have everything ready for us. We were on the main floor and that night there was a noisy loud party down the hall from us, We called the office (hard to find the number as it is not marked on the phone) at 2 in the morning to get them to shut the party down. You would think that they would check the halls at night for this kind of thing. We heard them knock on the party door and it was quite for ten minutes and then it started up again. It went on for another half hour. When we went to check out in the morning the staff knew nothing about the registration paper work so we had to start from the beginning and do everything all over again. We asked about the party and a discount on the room since we lost half of a nights sleep. She offered the best she could do was 15% the room was 189.00 and she brought it down to 169.00 if you do the math that is not 15% we just wanted out so we left. We will not stay at this Ramada again but we will be staying at the Holiday Inn Express across the street!
Overall Rating
"Very Nice Hotel"
08/16/15 meggsy77 Calgary, Canada
We only stayed one night but the room was clean and had everything we needed. Wifi worked great. We asked for a later checkout and they accommodated us with no problem. I would have no problem recommending this hotel. Beds were comfortable, room was very clean.
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