Winchester Grand Hotel Apartments - Dubai

While the rooms were clean the ac was not cool enough, the faucet broke on first use and drier did not work. When we asked, there was no stand fan that they could provode to us to cool the roomr

Genuine Hotels.com guest review

when I book the room the internet spouse to be free but they charge me

Genuine Expedia guest review

Me and my wife stayed for about ten days during Dec 2012 at this hotel. Its very very convineantly located near to major grocery stores and the dubai metro. The shuttle service is pretty good and on time as well and is not really crowded. However the shuttle to Dubai Mall sometimes drops you off at about 15 mins walk away from the mall which defeats […] the purpose of the shuttle. But over all the place is nicely kept, the service is pretty good and prompt and helpful. One other thing is that i reviewed a lot of coupon deals for the evening desert safari but found that though they were pretty cheap people had really varied reviews of them but most had a terrible experience. Hence I booked our desert safari (which i would recommend as an absolute must) through the hotel at 200 DHS/person but got a very good time out of it. They arrange it through the Universal tours company who have thier own camp in the desert and the 6 hour activity is a lot of fun. Anyways all in all a good time. We didnt try thier food as thier are plenty of good resturants around the place. Oh and we got an executive suite with a double bed. Read more

Genuine Expedia guest review

Nothing amazing, only a good place to stay. The hotel is far from the nearest metro station (about 1 km distance), so, either you walk or take a taxi because the hotel only offers shuttle 3 times a day to Burjuman metro station. I did not like the restaurant food because it was too spicy. When I made the booking it was advertised that internet would […] be free, but this is only true in the hotel lobby. If you want internet in your room you have to pay for it. I think that in accordance with their price, they can include at least the breakfast in the fee. If you want to be in walking distance of shops, malls, restaurants, supermarkets, saloons, of other attactions, this is not the place you are looking for. Read more

Genuine Expedia guest review

I'd been frequently using this hotel for more than a year, and this hotel was popular because of the hospitality of its staff members. In my impression, however, staff members were becoming less nicer, less trained and less competent. This time the stay was aweful because of their lack of very basic skills. Not recommending this hotel to others any […] more. Read more

Genuine Expedia guest review

Exellent Hotel ans staff.I will book again in nthe future

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Arrived at 4am. Pick up through hotel was excellent. Room smelled of stale smoke, no bed set up for our son (age 8). Two adults and one child in a king bed was not great but we were so exhausted from a long flight that we didn't want to wait for housekeeping to set up another. The hot water did not work! It was not until I was in the shower that I found […] out that it would not get hot. Took a lukewarm shower and informed the front office. They said they could send someone up, but we were leaving shortly so I told them not to bother. Also, I spotted hairs in the tub and the grout around the tile looked dingy. For the price we paid I would expect better. Good location to get to the cruise port though. Got a few hours of sleep even though children were running loudly through the halls to get to the pool. At one point I asked them to please stop. Prior to our stay I emailed the hotel with questions. Their reply was a long time coming and not all of my questions were answered. They could do better with their email communication. Read more

Genuine Expedia guest review

We had an awesome stay at the Winchester Grand. The hotel staff was outstanding, They set up local tours for us, provided free shuttle service to various sites, and loaned us an electric converter for charging our computer. It was in a quiet neighborhood, with a grocery store nearby. The metro station was within walking distance, They had a nice rooftop […] pool, and we enjoyed the hot tub every night overlooking the lights of the city. Great price - great stay. Read more

Genuine Hotels.com guest review

Winchester hotel is a decent place to stay in but not to enjoy. The staff seems "disconnected" from each other, so in case you've requested anything you'll have to repeat it many times for different employees in order to get it done. The overall service is very slow and you cannot have "Anything" immediately. Last but not least, the breakfast. It was […] horrible and one of the worst I've ever seen, there weren't many options to get for breakfast other than the corn-flex. To sum it up, I don't think I'll ever have "Winchester grand hotel" as an option anytime soon. Read more

Genuine Expedia guest review

The AC unit in my first room wasnt working at all which caused me to have to move to another room. The unit in this room worked but not too well. I decided to stay in that room though and was given a discount for the second nights stay so I was pleased with that. The manager and staff were very professional and handled the situation well

Genuine Expedia guest review

I was very supprised by the quality of the hotel for the price. Great staff and nice location. I will definetly return. Thank you guys.

Genuine Expedia guest review

Location - 5 minutes walk to Green METRO / @15 minutes to Red METRO. Value - excellent size (kitchenette) for the cost Cleanliness - very clean and everything worked in the room & bathroom. And the one maintenance problem I had was fixed promptly after I mentioned it Room Service - prompt & inexpensive & convienant (food avail 24 hours a day) Internet […] - (in the lobby) was free & a fast connection Service Staff - a special Plus / Atta-boy / Cudos to "Mark"! The guy was super helpful and his personnality & ready smile brightened the desk & made my first contact with the hotel very pleasent! Read more

Genuine Hotels.com guest review

Horrible place to stay, even at the price. The room smells stale, there are stains on the ceiling, the mattresses are lumpy. The staff is really not aware of what's going on, they are using dot matrix computers. The machines are old, the Internet has to be manually setup on each machine, this place is is just barely holding on. They also lied about […] the breakfast. I was supposed to get it for free and they charged me for it when I check out. AVOID IT IF YOU CAN!!!!!!! Read more

Genuine Expedia guest review

The hotel is nice, the front desk personnel were great and very polite. The bus driver was awesome, he gave me plenty of traveling tips. I think the shuttle to and from the aIrport should already be included with the room rate. You have a walk out to look for a restaurant, I did not try the restaurant in the hotel. It is a little far from the airport […] ($20) and the Dubai Mall ($15) on a cab. Taking the tram/train would be an option for a 10 minute walk to and from the station. Read more

Genuine Hotels.com guest review

booked this hotel with breakfast included, very disappointing, not much variation ,i felt that food offering was catered more towards middle eastern clients, there should be more variety. room was large, but not very well cleaned. tv remote hardly works, thermostat hardly works, we had to turn off ac one night, altho` we had the temp adjusted, room […] temp did not change...thin walls, we could hear doors opening and closing, noise on the street as well.. Read more

Genuine Expedia guest review

This hotel is awesome. The room is very cozy and since it's an apartment hotel, it contains washing machine, a few kitchen stuff, a fridge, and a small safe. The room is clean and they keep it clean/rearranged every day. It's close to a subway station as well as the famous Burjuman Mall. Moreover, the hotel has a shuttle free of charge to several destination […] including the previous two and Dubai mall. Read more

Genuine Expedia guest review

Dingy hotel doesn't deserve a four star rating. No customer service, no upkeep and not very clean. Restaurant is not inviting, makes you unsure of eating there. Old with low ceiling and small windows. Not a pleasant place to stay in. Location is bad, among other residential buildings, not accessable to anything. The first thing we did in the morning […] is to check out of this hotel. Read more

Genuine Expedia guest review

I really liked my staying in this hotel. Not expensive and I felt that I payed my money for the right choice. You can walk to reach the metro or of course you'll find a cap! it is not far away from the points of interests and it is clean. The room was good and the stuff were very nice.

Genuine Hotels.com guest review

I couldn't sleep for three whole nights. The room is indeed quite big and the bed was comfortable but everything else in this hotel was quite disappointing. The room flooring was very cold and some of the reception staff barely spoke English but the worst part of the stay was the noise. Noise from the hallways, noise from the room above, noise from […] outside. People who made this hotel seem not to care about soundproofing. Not very close to the metro, breakfast was bad and overall this just doesn't feel like a 4-star hotel room at all. If you want to be able to sleep peacefully I'd recommend you to stay away from this hotel. Read more

Genuine Expedia guest review

Staff were extremely good, let us check in early and late check out without issues. Staff also very pleasant and happy, had an excellent stay.

Genuine Expedia guest review

Nice place to make a base to see various sites. Helpful staff. Good price. Nice rooftop pool.

Genuine Hotels.com guest review

Hotel was very clean and nice. The staff are very friendly and helpful. Even the Indian staff has been trained to be nice. 10min walk to metro and 15min drive from the airport. But, pay attention that there are two Winchesters. There is a fancy one and then this one. Bot belong to same management. If you are there for few short days and don't spend […] a lot of time in your room then this is highly recommended... Read more

Genuine Hotels.com guest review

This is a cheesy hotel. Definitely NOT 4 stars - what a joke. How can they rate themselves this way. Rooms are large, but the water pressure for a shower was terrible and water never got even warm. A long way from any sightseeing places and 20-30 mins from the airport. I've spent 15 years doing business travel around the world and this place is in […] the bottom 5% of places I've stayed. The staff however - helpful with a smile - but that didn't make up for the many shortcomings. Avoid. Read more

Genuine Expedia guest review

Hotel is in a good location. The facilities are good. It is worth for the money paid.

Genuine Expedia guest review

The hotel has a shuttle to different areas, so is very convinient, becaus efrom those areas you can use a taxi if you are interesetd to go other places without paying more from the hotel. The hotel is located close to Dubai's Museum, old market, Burjaim mall everything within walking distance, the staff is extremely helpful and all the staff provides […] a great service! The room is very spacious and the room had washer so you can come back with clean clothes again! I absolutely recommend this hotel! Read more

Genuine Expedia guest review

I was impressed with the with the hotel overall. Great atmosphere, and the staff was very professional. All of my requests were attended to with satisfaction , and in a timely manner. The food at the restaurant was delicious, and I cannot wait to go back. The only drawback was the taxi dropped me off at another hotel by the same chain up the road but, […] the front desk quickly called the other partner hotel, and they came right over and picked me up. Keep up the good work Winchester Grand Hotel and Apartment. Read more

Genuine Expedia guest review

This hotel is great. I booked it from the USA the 15 hours before my arrival. I booked it only for one night so I'd have a place to stay. It was so fabulous that I had to book it for the next night. The staff was super friendly, the view from the pool is spectacular, the neighborhood had a great Lebenese restaurant and grocery store AND there were free […] shuttles to Jamira beach and the mall of Dubai. Now, the room itself was just what I needed. Big enough, with a fridge and a washer!!! I also didn't bring a converter for my hair straightener and they supplied it for my stay. I LOVE LOVE LOVE this hotel. I will be sending my parents on a trip to Dubai and will book their stay here!!! Read more

Genuine Hotels.com guest review

Entire stay is very comfortable and service was excellent. Reception was very helpful especially Vinod and vishu was exceptional.

Genuine Hotels.com guest review

the positive was that The beds were clean, but I must admit that I was really disappointed with this hotel. the decor is very old fashion, the rooms are spacious but unbelievable cold, yes you heard right, in-spite being in Dubai, they were cold, we got a cold, (and the air conditioning was off) , The room at the back are terrible noisy due to the noise […] of the air -conditioning in the building. smelly, very uncomfortable. Read more

Genuine Expedia guest review

The room was great, the staff was great. Room service was good and internet was cheaper per day that other hotels. I will stay there again as I am a frequent traveler in Dubai. However...this is a residential area....taxis are NOT easy to get. You will wait quite a while or must be prepared to walk a good distance to get near a major street to find […] a taxi. Also, there are not convenient restaurants nearby. Again you will need a hard to find taxi to get to a decent meal. If you can work around those two issues, then the room and staff are great! Read more

Genuine Expedia guest review

Great location in older part of Dubai but close to metro.Free shuttle excellent and airport transfer pickup very reasonable price.Staff at hotel provided great customer service . Breakfast adequate. We had yoghurt/cereal/fruit juice/toast/eggs/tea coffee/fresh fruit bananas/orange/apple/water melon. Although we only stayed 3 nights (arrived 10.30pm) […] we found plenty to do.Did desert safari and dinner first night which was good value .Belly dancing and twirling male dancers spectacular (make sure take camera) Rallying over sand hills was great .We also went shopping at the Dubai and Emirates Malls and had dinner watching the fountain light show which started at 7pm and went for about 5 mins, then every half hour (different show) The aquarium,waterfall and ski field is also worth checking out.We went to have a look at the beach but did not go swimming as it was to hot.I rate this stopover 9/10 and the hotel apartments were great value.Taxis are very cheap if needed. Dubai is an incredible place to visit for a stopover.David Read more

Genuine Expedia guest review

The hotel is actually an apartment/hotel with housekeeping and bed/breakfast. The gym was small with limited workout machines especially pullup machine(one that I would prefer to have). Though the room was pretty clean I did notice a roach or two and mildew stains on ceiling. Lastly, I was disappointed that guests are not allowed in the rooms even for […] one minute. Read more

Genuine Expedia guest review

This hotel was very nice and cost effective. The staff were very helpful with all our enquires. The hotel also provided free transportation to many of the tourist attractions, so this saved us tons on taxi fares! However, i would liked to have seen a more wider breakfast selection, rather than the standard every morning.

Genuine Hotels.com guest review

11 of us stopped by Dubai on our way back from Uganda to the US, we stayed at Winchester Grand for 3 nights. The hotel is closed to the airport. Management and front desk staffs were very friendly and supportive. The front desk manager booked a Desert Safari tour for our 1st evening and sold us discount tickets for bus tour on the 2nd day. Both tours […] were wonderful. They even found a way to send us back to the airport for a very reasonable price. The room is big and comfortable. I will go back to Winchester Grand for my future trip. Read more

Genuine Hotels.com guest review

There are no exact words to describe our suprise on our arrival to this hotel. We imagined Dubai's hotels especially rates 4* to be clean, spacious, airy amazing, it was nothing as such, it was dirty smelly far away from all major shopping centres and attractions, very very appalling, service was ordinary, we were hot and thirsty and no one has offered […] us any refreshments on the arrrival especailly with two children, we had to go to restaurant and buy water, would never go or recommend this hotel to anyone, sometimes it is not worth reading reviews, i did and this is where i ended up we all slept in one bed four of us because we were apalled and discusted, everything was so outdated, Read more

Genuine Hotels.com guest review

Horrible location. No taxi driver knows where this place is and it's "close" to the metro, but walking there in the summer is not really an option. It's somewhat clean but the hallways are a bit dank, some interesting smells abound, and the "security guard" is a little strange. There's no internet in the rooms, only in the lobby so that's a big neg […] ative. Read more

Genuine Hotels.com guest review

Everyone that worked at the hotel was very pleasant! They helped my sister and I find great tourist activities at fantastic prices and walked us through every step of the way. That was great, since it was our first visit to Dubai. The hotel is very close to everything. Also, it conveniently has a small grocery store located just on the other side of […] the building. This was such a huge help to us because we could just walk to get what ever we needed. I could not be more happy with our stay there. It wasn't a "luxury" hotel but it was everything that we needed at an unbeatable price. The rooms were very clean and everything looked very well kept. My only note is that if you stay there, make sure that you tell your taxi driver that you are staying at the Winchester "GRAND" Hotel because there is another Winchester hotel by a similar name where we accidentally got dropped off at. Luckily, they are sister hotels and only a few blocks in distance. We were shuttled to the other hotel at no cost. Bottom line: If I went back, I would stay there again. Read more

Genuine Hotels.com guest review

all the sofa beds were dirty,bathroom most apalling have booked room to accommodate family of four, 2 kids and 2 adults, we all slept on one bed as the sofas were in no condition, did not want to even sit on them, hotel smelt on old, it is in serious need of some renovation, was far from all main attractions, i certainly would not recommend this hotel. unfortunately […] all the hype about Dubai has died with staying in this hotel, we did not even want to come back during the day, we were always out and avoided hotel at all costs, even bathrooms in shopping centres were cleaner and more attractive than hotel's Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Nice hotel for the price. Called the hotel before arriving and they had their staff at the airport to pick us up. Once arrived, staff was very curtious and took to our room quickly. We noticed a broken lock in the balcony, informed staff and they sent maintenance quickly. Could not get fixed it then and when asked to find another room, they had same […] problem. However after emphasizing, they were able to get that fixed next day. Plus is the wi-fi in the lobby and is pretty good. They also offer internet option in the room at reasonable price. We took their breakfast option which is offered at their restaurant in the lobby. This is very useful with kids and didn't have to worry leaving in the lobby. They only charged half price for my 7 yr old. The restaurant also offers lunch and dinner at a reasonable price. They also have a pool and gym on the roof which is maintained well with a supervisor all the time. They also offer free shuttle to most of the visiting places however charge fees for airport drop off or pickup. Read more

Genuine Hotels.com guest review

We tried somewhere different this time in Dubai, and were stoked with our choice. Room was clean and comfy, a good bed, quiet location, pool on the roof, free wifi in the lobby (and avail in-room), we didn't dine in but the food looked great and appeared good value. You could walk to a nearby popular mall and the metro in 10-15 minutes, but as it was […] SO hot, and as taxis are SO cheap here, why bother, - and there were cabs constantly passing by, so easy peasy. You can easily pay 4 times the price we did per night, - why bother? Would very happily stay here again. Read more

Genuine Expedia guest review

These people are running a tight ship, I was very impressed. I will definitely go back there.

Genuine Expedia guest review

We have stayed at the Winchester Grand on two different occasions and thoroughly enjoyed it. The staff is very helpful and courteous. The hotel is in an excellent location. The only problem is that you have ot be sure and tell the taxi driver the exact location, since there are two other Winchester hotels in Dubai. The hotel is an excellent value for […] the money. Read more

Genuine Hotels.com guest review

Everyone on the hotel staff were always polite, and provided excellent service. The rooms were very clean and housekeeping did an excellent job when they cleaned the rooms. The internet quality in the lobby was ver clear, hopefully they can offer free internet of WiFi in the rooms also. I willdefinetly stay there again and reccommend others

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

love it

Genuine Expedia guest review

I enjoyed my stay at this hotel. The employees were always helpful and at times went out of their way for me. The streets at times seem like a maze. Have the hotel phone number on you because your taxi driver may need to phone the hotel for directions.

Genuine Hotels.com guest review

If I ever visit Dubai again, I will try to book this same hotel.

Genuine Expedia guest review