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The Concierge, Kwazulu-Natal (province)

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
37-43 St Marys AvenueDurbanKwazulu-natal4001South Africa, ‏‎800-491-6126
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Excellent4.1 / 5
Value for money
Best value for money
Tasty breakfast
Awesome vibe
Location is ok
30See all 30 reviews
From 192 reviewsTripAdvisor Traveller Rating

The Concierge, Kwazulu-Natal (province)

Hotel Info: ‎866-539-8117‎

from $74
  • Suite, Twin Beds
  • Suite, 1 King Bed
  • Suite, Courtyard Area

At a glance

Key facts

Hotel size

  • This hotel has 12 rooms


  • Check-in time starts at 2 PM
  • Check-out time is 10 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 16

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Scuba diving nearby
  • Surfing/boogie boarding nearby
  • Concierge services
  • Tours/ticket assistance
  • Multilingual staff
  • Number of buildings/towers - 8
  • Garden
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • In-room safe

Recent reviews

Excellent 4.1 /5 from 30 reviews

The Concierge, Kwazulu-Natal (province)
Excellent4.0 / 5
the Concierge, Durban
Staff and total experience most enjoyable. A shame the location is not conducive to long getting-to-know-the-area walks.
4 night trip with friends
The Concierge, Kwazulu-Natal (province)
Outstanding5.0 / 5
LOVED this place. As others said, it's a little hard to find--tucked away in a residential neighborhood but the place was very memorable--and a bit hipster. Using an Uber makes finding this place much easier though. The rooms were clean and the hotel was quaint and charming. The little touches like decals in the shower and having a deck with plants really made this place stand out. Further, breakfast was awesome!
3 night trip with friends
The Concierge, Kwazulu-Natal (province)
Outstanding5.0 / 5
Perfect little oasis
This place was amazing! The staff were so helpful and the room was perfect. I first was put in nice large room with a bathtub but then saw they had rooms with small patios and i requested to change. It wasn't a problem! The food was the best I've had in a long time and I always looked forward to getting up and going to breakfast.
4 night trip
The Concierge, Kwazulu-Natal (province)
Excellent4.0 / 5
Great Group of Staff
I had a peaceful stay at The Concierge. Thanks to Primrose and the staff for being so accommodating! I had to leave early for SaniPass to Lesotho by 6:30am and they were kind enough to have a light breakfast for me at 6am although breakfast starts at 7am. Also, The carrot cake is the best I've ever had! The only thing missing about the hotel is the walkability factor. I would've liked to roam on the beach or markets if it were closer by. However I decided small boutique and good service were more important than walking the beach especially since I would have a few outings already planned! Thanks again to the great staff!
2 night trip
The Concierge, Kwazulu-Natal (province)
Outstanding5.0 / 5
Excellent Place to Stay
I stayed at The Concierge for four nights in early July 2014. I had a wonderful experience! My room was extremely clean, the staff bent over backwards to make sure I got to do all the things I wanted to do around town, and they picked me up from and dropped me off at the airport. On two occasions they even ordered me pizza because the restaurant was closed and I didn't want to be out by myself after dark (I was traveling alone). The breakfast was very, very good as well. The Concierge sits back off of a main road, so it was sometimes difficult for taxis to find, but that was really the only difficulty (if you can even call it that) during my stay. I would gladly recommend this hotel to friends and family if they were going to Durban.
4 night trip

See all reviews

The Concierge, Kwazulu-Natal (province)

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