"Very poor hotel, not worth the price"
Hotel has the ambiance of a morgue. Nowhere to sit in open to relax. Restaurant very poor. Swimming pool very noisy from rooms. Breakfast very poor. No orange juice, no fruit, no tea, no cheese for omelette. Tried to charge $5 for broken glass which i didnt break. Never never book this hotelGenuine Expedia guest review
Room on 4th floor did not have free WIFI as promised due to incompetence of on-site technician. Since this was the most important thing for us, we asked to be moved to cheaper room on second floor which picked up the lobby WIFI, or allow us to move to another hotel. After that they made a thousand false promises to get it fix but the never delivered. […] At one point the manager came up with a cached Internet site on her cell phone trying to say nothing was wrong...an outright lie. We succumbed to going to the lobby to use the Internet and then that quit working for the last two days of our three day stay. Additionally we verified with the front desk prior to making a local call that we would not be charged, and of course we got the absolutely not from the front desk, but upon checkout we had a charge. The positive things were the location, room cleanliness, good free breakfast, friendliness of staff. The main negative thing is the staff we tell you pleasantly they were going to do something for you, but then they didn't deliver...my guess is because the were not empowered to do so, or they weren't trained properly. Read moreGenuine Expedia guest review
서비스좋고 조용합니다Genuine Hotels.com guest review
"Poor conditions! 設備差，房價貴不配合質素！"
七月份當地不是旺季也收每晚美金3OO元（連稅），非常不值！住了7晚，其中兩天連續忘記清理浴室垃圾桶（從來未試過）！弄破了一只小杯子要賠3美金！值得讚的只有員工禮貌，酒店没有其他優点，絕對不会再定此店！Genuine Hotels.com guest review
"Luxury at an Affordable Price"
01/14/15 Pkaren2013 Quezon City, Quezon City, Philippines
We decided to extend our Boracay Vacation and found this hotel which at first made us hesitate to go inside and inquire for a vacant room because it looks so PRICEY! But hey.... It's not! Affordability at its FINEST! My Husband together with our 4 Year Old daughter enjoyed our stay here... All their staffs were very accommodating and sweet. Their indoor pool is lovely and truly enjoyable! We also love their beach front which is less crowded. We will surely go back.
01/05/15 Ahdie D Dubai, Dubai, United Arab Emirates
I was impressed by all of the staff within the Hotel. They are so friendly and accommodating. They are giving what customer needs. The room was very comfortable in every way and it was well maintained. The indoor pool was true to the photragphs upon the hotel's website, large and clean too. I will certainly be staying here again! absolutely recommendable!
"Over priced for what it offers "
12/30/14 LD02121973 Sydney, Australia
We paid about $300AUD to stay here around new year time. We were very disappointed with what we received. The hotel has potential but at the moment it struggles. We stayed in a pool side room and we suggest you don't. Pros - GREAT location - Great Staff and services - Security at the door Cons (based on our room) - over priced - no windows or circulation so room smells WET and dark all the time - toilet was semi clogged upon arrival - water pressure not strong - pool right outside door without much sound barrier. Can hear everything. - can hear the neighbors above when they flush or shower - breakfast buffet doesn't have much to offer when towards the end there is nothing - no in room ironing * We accept the hotel for what it is but for what they charge we expect better than what we got. We booked late therefore not much was on offer. We suggest booking at another hotel or getting a room which is poolside and has windows and light!
"Good hotel with great service"
12/03/14 PageSydney Sydney
My wife and I stayed at this hotel for 4 nights in a deluxe poolside room.The room was clean, with the pool outside our door. The bar fridge was cool.. therefore no cold water. Hotel staff said that this was normal! The hotel is near station 1 on the beach. We did not realise when we booked, that it is a good 5 minute walk along a lane way from the transport road... so travel light! The hotel staff were polite, friendly and helpful. The 2 concierge gentleman were the best that I have ever encountered. Nothing was a problem, they looked after us and their service was 1st class.There is a restaurant within the hotel which served a good breakfast with variety. We also had a most enjoyable dinner which was very reasonability priced. At this hotel, as with all hotels that we saw, there are security people at the front door- very reassuring. The rooms are at the back of the hotel, so no noise from the beach at night.There were a number of eating places within easy walking distance of the hotel. This would be about a 3.5 star hotel. I would certainly recommend.
11/29/14 kormensandiego Manila, Philippines
I can only rate this based on a visit I made to their hotel for their spa. First impression, the place looks nice, clean and spacious. After all, it's a pretty new hotel. I saw the pool in the middle of the hotel where you can look up and see the hallways and doors to the rooms on the upper floors. Didn't get a chance to see the rooms themselves but the hotel was quite nice, I thought. But then, there was really no one there, it looked really dead. Somehow, I think the place is wasted because I think it has a good location and the hotel space and interiors are great. Not sure if it was lack of marketing or poor management, but the reviews of the other people on the rooms are good. The reception was friendly and helpful and guided us around the hotel. So it's quite surprising to see not much business. The spa was ok, small and had individual cubicles for your massage. The place seemed clean and the massage we had was ok. We did see a couple of folks using the spa too.
"Wonderful experience.-worth your money"
10/26/14 carly_025 Cebu Island, Philippines
Me and my sister stayed last september 18-20, 2014. The place has great location which is in station 1. We stayed at deluxe room overlooking the pool. Rooms was great, very clean. Staff were very accommodating very hospitable and always provide prompt service. The lobby is very comfortable, good lights. Wifi is free all over the hotel so we can access our mails. Our accommodation really make it worth what we paid for. The place is great so will definitely return with family. Great job. Kodus to the management and staff.
05/15/14 Msyd2014 Sydney, Australia
Excellent hotel in great location at boat station 2. Rooms were clean and tastefully decorated. Indoor pool area was clean and comfortable and great if you want to stay out of the sun. Close to restaurants and shopping and right on White Beach. Excellent service from the staff who were always prepared to help including opening doors for you. Breakfast was good and staff were very happy to help with any requests. Overall had a great experience staying here and would recommend it.
"Must come back!"
04/25/14 Alexis M Vancouver, Canada
I will really stay at Nandana over and over again! :) We went there two weeks ago. The hotel has a very nice structure and the ambiance starting from the lobby to the room was really relaxing. The breakfast buffet is very delicious and in fact, I noticed that they have different menu everyday. They offer different cuisines and every food is really tasty! I was with my two kids and we were about to stay there for only two nights but since my kids want to enjoy more, we extended for another two nights and I didn't have second thoughts of transferring to another hotel. I did not have a hard time to look over for my kids because the staffs were all helpful even if you don't ask for their assistance. My son loved the cheesy bread they call "enzimada" with many cheese on top. I even bought two boxes with six pieces each for my kids to eat while we are on our way home. One lady offered chocolates and candies to my sons and I think she is the manager or the owner. She was really nice to us. Another thing is that Nandana is located in front of the beach so it was easy for us to go swimming outside. The splashing sound of the water falling to their indoor pool really made my vacation extremely amazing! I would really go back to Nandana Boracay! :)
"Worth every penny =)"
02/04/14 LetzTravel527 Vancouver
- Excellent location (right smack in the middle of station 1 and 2) - Staff were really helpful and hospitable; it felt like home since their staff greeted me all the time and offered assistance even if i never asked them. - Breakfast was really great; they had a good selection of different cuisines. SOO TASTY! - Rooms were really clean. The housekeepers were really thorough!! I even let my kids play on the floor!! (considering that im a neat freak) - Ordered room service for dinner for most of the nights since my kids were hard to handle outside and their food is the bomb! i suggest the chicken churrasco and moroccan salmon! and the fish and chips is oh so to die for!! - 5 stars for Nandana! I cant wait to go back!
"It has potential"
01/22/14 budgettravler87 Makati, Philippines
To be very fair about this I think this hotel has great potential to be one of the leading contenders in the island. The hotel looks good, clean surroundings, beautiful modern rooms with the softest pillows one can find and seemingly an abundance of staff to cater to your needs. It seems to me however that the staff needs to smile more, they are trying and seems to be informative and knowledgeable. Breakfast buffet comes with your room albeit limited but average just the same. No chef in this place as I was told, unfortunately no one seems to last long for some reason, lol. But as per staff the owner has all the diplomas and certificates acquired abroad so this person might have this idea that that alone is enough to be a hotelier or chef (very typical for filipinos educated abroad). With that said I still personally think that this hotel has potential, they just need the right leadership and training. The staff demeanor is a reflection of the owners or management, and in this case it is very evident. I'll probably come back when they are more stable.
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