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"Times Square Nugget"Reviewed by a Hotels.com guest on May 6, 2012
We really enjoyed our stay. We stayed for a week and were glad to find a hotel right in the heart of Times Square. The service was definitely top notch! The front desk was courteous and the concierge was very helpful, recommending great shows and restaurants. Our room was nice. It could've been a little larger. But the bathroom was a good size and the size of the TV's and the fact that they played HD was a bonus. Also, the bed was quite comfortable. The cleaning staff did a fine job of keeping up the room. I'll definitely recommend this hotel to others.
"Consistency. You can depend on it."Reviewed by a Hotels.com guest on May 5, 2012
Finding a "GOOD THING" these days can get harder and harder. For this reason when you come across a 'good thing" it is priceless. One of the most recent "good things " that I have come across is the PARAMOUNT hotel in Times Square. The first thing that I leave the hotel impressed by is the professionalism and commitment that is demonstrated by the staff. Starting with the front desk where I was checked in by Catherine and continuing until the driver which I received at the hotel hands me my luggage at the airport. Catherine followed the details of my visit until the moment I checked out. The only dislike that I had which eventually i got over was the view of the alley where the boiler or some loud machine was placed. I know that from now on I will request a room that faces anywhere but there. If you are going to New York and plan on taking in Broadway there could not be a more perfect location. I love this hotel so much I find myself wanting to travel to NYC more. I cannot wait until my next visit to the PARAMOUNT which I hope will be in the next few weeks.
"Affordable Quickie in NY"Reviewed by a Hotels.com guest on May 5, 2012
We had a very good time and the hotel was close to work.
""Reviewed by a Hotels.com guest on May 5, 2012
Very nice hotel, within walking distance to subway for access to Manhattan (take the 7 or E and you can get to grand central, times square, penn station). Just a few blocks to local restaraunts. The room was very clean, excellent staff, free shuttle to subway. Overall an excellent place to stay if your touring new york city. One note, if you are considering a "view room" save your money, the view is obstructed by a number of taller buildings (the hotel is only 7 floors). Overall an excellent experience and I would definitely stay again, especially at the rate because of the new hotel discount. If you plan to take a cab from the hotel call one yourself because the service the hotel uses charges a flat rate to specific areas and you can get a cab on your own for cheaper generally.
"Nice hotel in the theatre district"Reviewed by a Hotels.com guest on May 5, 2012
Very nice hotel in the theatre district. Friendly and helpful staff. Basic room accomodations but very clean. Would recommend.
The Setai Fifth Avenue's Ai Fiori restaurant has been garnering rave reviews for its Riviera-inspired cuisine--and the retro-chic Bar on Fifth is just the place to relax after a show or a shopping spree. If you prefer fine dining in the privacy of your guestroom, room service is, of course, available around the clock. Personal assistants are also at your command, ensuring your New York experience is unforgettable. Other amenities include a 24-hour business center, a meeting/conference room, and a multilingual staff. Wireless and wired high-speed Internet access is complimentary throughout the hotel.
At the world-class Auriga Spa, spanning the hotel's entire 4th floor, you can indulge in a signature holistic treatment or a quick pick-me-up massage. (And if your look needs a pick-me-up, entrust yourself to the care of talented stylists at Julien Farel Salon.) A state-of-the-art fitness center, adjoining the spa, is open 24 hours.
Guestrooms and suites are filled with a roster of internationally known luxury brands. You’ll sleep in a Duxania bed under Pratesi luxury linens and down duvets. Horizontally cascading windows filter natural light and frame views of Midtown Manhattan. Your spa-inspired bathroom features a soaking tub, glass-enclosed rainfall shower, bathrobes, slippers, and even a TV built into the mirror. The luxury bath amenities are by Lorenzo Villoresi Firenze for Botega. Espresso makers come with richly aromatic espresso beans. Throughout your stay, your accommodations will be brightened with fresh orchids.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Spread across the hotel’s entire 4th floor, the Auriga Spa offers 11 treatment rooms, including larger rooms for couples. Between treatments, soothe your senses in the steam room or the hammam, or unwind in the hushed setting of the co-ed AQUA Lounge. You can also refresh yourself in the experiential showers or the small plunge pool.
Named for a constellation in the Northern Hemisphere, the Auriga Spa features 4 signature treatments inspired by the phases of the moon. These holistic therapies are designed to relax and revitalize your body, mind, and spirit. You can also opt for a quick, 15- to-30-minute treatment, including massage and skin care, from the New York Minute menu.
The Julien Farel Salon, located within the spa, brings a French-influenced approach to hair, makeup, and nail services.
Ai Fiori - Walk up the lobby’s sweeping staircase to Ai Fiori, created by celebrated chef Michael White. The menu showcases the sunny cuisine of the French and Italian Riviera. The fresh pastas in particular have been earning rave reviews. For dessert, try the decadent Baba Au Rhum. Ai Fioiri is open for breakfast, lunch, and dinner. Reservations are advised.
Bar on Fifth - Order tapas and a retro-cool Moscow Mule, created with the bar’s house-made ginger beer. The intimate setting includes comfy couches and a central fireplace.
In-room dining is available 24 hours a day.
Across from Auriga Spa, the 24-hour, state-of-the-art fitness facility features Technogym equipment. You can take part in a group class or schedule a private session with a personal trainer. Cool down with some post-workout juice or water from the gym’s stocked refrigerator.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Very elegant and sofisticated hotel"
This is one of the best hotels I ever stayed at and I've been to a lot in and out of the country always staying at the best hotels. Staff always greeted us and so helpful. Complimentary Maserati shuttle service was awesome. The room was big and spacious and complimentary drinks. I would definitely stay here next time I'm in new York city.
"Top of the Line"
This hotel beats all hotels that I have ever stayed at. It is a true five star and beyond. Being that it is five star and pricey, you get the rob, slippers, over the top bathroom (extra large soaking tub and shower, phone, TV in mirror, marble everywhere), turn down service, and all of the five star amenities - restaurant, spa, gym, etc. But, what makes […] it top of the line is that all of the fully stocked mini-bar items in the room are comp; the maserati made available to you for transport anywhere in the city is comp; an afternoon treat left after room pick up and the evening snack left after turn down are comp; the personal assistant assigned to you is comp; the extremely responsive staff on all fronts is comp. All in all, this will be my hotel of choice whenever I am in NYC!!!!! I am hooked. Read more
"New Years Eve"
Exceeded expectations Restaurant outstanding
This guest did not leave a comment.
"The staff makes this hotel"
I have been lucky to stay in a few nice hotels over the years. This hotel is very nice, clean, nice amenities, and the location is great. Okay, it is NYC all the hotels in this city have a great location. What sets this hotel apart from other is definitely the hotel staff. They are the most genuine, truly caring group of people I had the pleasure of […] meeting. They go out of their way to help with any questions, needs or concerns. I will be back! Read more
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"Being Treated like royalty"
Abosolutely satisfied with this place. Worth every penny of my stay and more. Staff was so friendly and the most willing to help. Very warm, and personable. The room was fabolous, I had a great view, and the cleaning ladies were so thorough, they even organized my change that I had laying around on the counter!!! Definately going back next year.
"Awesome Stay right in the middle of Midtown"
My fiance and I stayed here last week and it was wonderful. If you can afford the luxury, this is the place to be. The staff was EXTREMELY helpful and courteous. We received a soft pretzel snack every afternoon and cookies during turndown service. The room itself was large (for Manhattan standards anyway) and the bathroom was very luxurious. I definitely […] recommend. Read more
"awesome!!!!!!!"
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Large room with minimalist design, lots of wood, a little sterile but some flowers fixed that up. Great bar and Al Fiori restaurant downstairs.
"The Setai Fifth Avenue - I WILL return to you!"
This hotel is an nice as any in North American with the service that matched. I was happy with the location and amazed at the service rendered. I was impressed!
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"Great service"
Although our room was much smaller than I'd been led to believe from the online description, and its design was awkward (we had to leap over a very wide lip to get into the bath and take a shower!), the overall experience was very good. The hotel is elegant and the staff are outstanding. I highly recommend their restaurant, Ai Fiori. Ask for the squid […] ink pasta--quite possibly one of the best dishes I've eaten. The lounge is also a great place to entertain guests. They have jazz at night. The Setai is situated on 5th near 37th, so it's not quite as central as we normally like, but it's stilll a good location. The management at the Setai really seems to know what it's doing and is determined to make customers feel welcome. We'll certainly stay again if we can get a more comfortable room. Highly recommended. Read more
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This guest did not leave a comment.
This guest did not leave a comment.
"Nicest Room I've Ever Had"
Incredible hotel, fantastic service, stayed in a suite and the best way to put it is unreal!
"The Setai - BEAUTIFUL hotel!"
We had such a wonderful time at the Setai. Everything was top notch, including the staff, food, drinks, hotel, and cleaning staff! Everytime we left our room, when we returned, there was a little chocolate surprise awaiting us (chocolates, cookies with a cup of melted chocolate, Saratoga water bottles, cushion slippers!) the list goes on! and everything […] was free! I would highly recommend this hotel to anyone! Read more
"Setai 5th Ave"
Amazing staff, amazing room, amazing location..I will go back time and again..could not say enough good things..l left my heart in New York
"amazing!"
great experience, courteous staff, great location...love the 4pm pretzels!...definitely going back!
"Setai fifth avenue hotel; spacious room & modern"
i love this hotel. The bed is comfortable, the room is spacious, and the bathroom is very fully equipped. (we had a studio room for two adults & 2 teenager). The location is also good and close to starbucks & some coffee shop. Walking distance like 3 min to the Empire building & 34th Street for shopping. The check-in & check-out time is quick, staffs […] are friendly. Very fine restaurant in the hotel. Read more
"Hotel Setai New York"
Excellently situated,great bar and very friendly and efficient service...would definately stay there again
This guest did not leave a comment.
"Setai Hotel in New York"
The hotel is amazing and the staff are very friendly, I'd have no hesitation recommending this hotel to anyone. This was our second stay and we definitely plan to stay there again.
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"Perfect stay at NYC"
Great location and fantastic hotel from check in over personal assistant over 24 hours gym until check out it is just perfect. highly recommend this hotel to stay for business as pleassure. We are coming back for sure.
"Loistava"
Loistava hotelli - ei mitään valittamista vaikka rima on aina korkealla!
This guest did not leave a comment.
This guest did not leave a comment.
"Suosittelemme ehdottomasti!"
Aivan loistava hotelli! Mikäli haluaa asua hotellissa, jossa palvelu pelaa kellon ympäri ja asiakasta huomioidaan joka päivä niin tämä on oikea hotelli siihen. Pienillä asioilla ja yksityiskohdilla jää helposti mieleen: joka päivä huoneeseen tuotiin pieni suolainen/makea purtava, minibaarin kaikki virvoitusjuomat kuuluivat hintaan (täydennettiin joka […] päivä) sekä ennen kaikkea hotellila ei ole mitään uloskirjaantumisaikaa vaan se hoituu kun haluat lähteä. Sijainti on lähellä kaikkea, matkaa Times Squarelle n. 10 min kävely, Empire State Building melkein vieressä ja 5th Avenue kaupat hotellilta ylöspäin. Hotellihenkilökunta ystävällistä ja ravintola on hyvä. Vielä jos osuu kampanjahinnoittelun aikaan niin hintataso on samaa kuin Times Squaren paremmat 4 tähden hotellit, taso reippaasti yli. Hotelli on rankattu korkealle matkailijoiden toimesta kun viitsii googlata. Read more
"VALE A PENA"
Muito bom, quarto execelente pessoal super atencioso.
"サービスが１００点満点"
立地も部屋も最高ですが、何よりサービスが素晴らしかったです。パーソナルアシスタントという方がいて、レストランの予約から、行きたい場所、見たいもの全部丁寧に調べてくれました。NYでほかに２つ違うホテルに泊まりましたが、ここが一番です。このホテルを泊まった後に、違うホテルに行ったら、親切度が違いすぎて泣きそうになったくらいです。なので、ホテルを変える場合は一番最後にここを選ぶことをおススメします。
This guest did not leave a comment.
This guest did not leave a comment.
"very average 5* hotel"
if you are looking for a real five star hotel with great location and service then check out the Four Seasons or Mandarin Oriental most of the rooms at the Setai do not have a view, we had to upgrade ourselves to the best room they have for a partially good view. they do try hard to please the customer but are not exactly five star efficient service very […] average hotel, nothing spectacular Read more
hotel com classe,servico excepcional,a recpacao muito atenciosos ,o bar excelente o restaurante lindo e muito bom o room service melhor ainda sem defeito beira a perfeicao de um verdadeiro 5 estrlas parabens ao the Setai e a Capella manegement
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