Sutton Place Hotel Ueno - Tokyo

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Genuine Hotels.com guest review

I would stay there again.

Genuine Hotels.com guest review

Although the room is small, but comfy and very clean. It is a few blocks from the Ueno train stations. The area is a good tourist spot if you want to see what old Tokyo was like. The staff was very courteous. Breakfast was simple but alot of places to eat nearby. Definitely a good choice if staying in Ueno.

Genuine Hotels.com guest review

Very small rooms and no wi-fi in rooms. There is wi-fi in lobby and computers connected to Internet available in the small lobby next to the front desk. Other than that it was comfortable and conveniently located close to Ueno station.

Genuine Expedia guest review

This was a great find. Right next to Ueno Station and Ueno Park. A wonderful location for Tokyo sight-seeing. Room was very small -- but stylish, very clean, and AC was very cool in the extremely hot Tokyo weather! Continental breakfast each morning was simple but very good. We stayed here 6 nights and would do it again.

Genuine Hotels.com guest review

Good location for Ueno shopping and if you have a pasmo card the sky's the limit!

Genuine Hotels.com guest review

Very nice, clean, and well located hotel. Rooms are small (like most hotel rooms in Tokyo) but clean, modern, and most importantly, with a comfortable good-size bathroom. Complimentary breakfast is a plus. Coffee, juice and toasts to get your day started. Just a few blocks from Ueno station, which is a very convenient location!

Genuine Expedia guest review

For the price this hotel was fine. To commute from Narita airport was very easy. It was a great location since the Ueno station was 45 minutes via the express train. The ueno station was about 10 minutes walk. The JR station was 7 minutes. The hotel offers a free continental breakfast which was very helpful. The staff was very helpful.

Genuine Hotels.com guest review

I liked the location near the Ueno station. The hotel staff was very helpful. It was nice to have coffee and rolls in the morning. I missed not having WiFi in the rooms and also not being able to print my airline boarding passes off the hotel computers. Overall the stay was very good and I would return. Thank you.

Genuine Hotels.com guest review

If this is your first time to Japan this hotel is in a great location, near the train station, and near tourists shops. If your sensitive about noise when you sleep the cars driving by may bother you however it did not other me at all. The bed is really firm. I like mines soft. The staff is super friendly. Free bread and juice for breakfast. Internet […] is only available in the lobby Read more

Genuine Expedia guest review

For the price, this hotel was more than we could have asked for. It is right near the Ueno train station and Subway giving quick access to anywhere in Tokyo. Ueno Park is across the street and it's also near charming Asakusa. The rooms were small, but we heard most Tokyo hotels were small. Amenities...shampoo,soap,toothbrush, razors,continental breakfast,coffee,tea […] etc. are free of charge. The rooms are very clean. We loved the ToTo toilet with seat warmer and bidet. Fancy stuff, Two computers are available to use in the lobby free of charge. The TV is only in Japanese, but we weren't there to watch TV. There is a little traffic noise from window. We highly recommend the hotel for all of the positives mentioned and friendly staff. Read more

Genuine Hotels.com guest review

This hotel came recommended from several sites. No issues with check-in. This is just a very convenient place to stay in Tokyo.

Genuine Hotels.com guest review

I loved staying at this hotel. It was located very near a major subway and train station (convenient!) and a park with museums (fall out of bed and be a tourist!). The room, although quite small, was really clean and peaceful. Cotton robe, cloth slippers, big bathtub, little refrigerator, desk area, blinds that really closed for full blackout--great! […] They have free coffee and tea (hot and cold) 24/7 as well as a laundry room. No closet, limited hangers, and breakfast is just bread, coffee, and juice, but this was a real haven in a frenetic city. Read more

Genuine Hotels.com guest review

The hotel is close to Ueno Station and park and is a convenient spot to explore northern Tokyo. The rooms are small - to be expected in Tokyo, but clean and well kept up. There is a free continental breakfast (breads, jam, coffee, juice) which makes life easy. Overall, a decent hotel - not spacious or fancy but reasonable accommodation at a reasonable […] price. Read more

Genuine Expedia guest review

We only stayed one night as we were travelling on to Kyoto the next day. I chose the hotel for its location; it was easy to get there from the airport and to get to Tokyo station. It was really easy to follow Google Maps to get there from Ueno station and it was only one block away. It was a bit crowded in the elevator and the staff seemed a bit grumpy. […] The room was a bit small but pretty normal for Tokyo. The bathroom was the nicest I saw in Japan. There are lost of restaurants nearby. For what we needed it was fine. Read more

Genuine Expedia guest review

Very convenient to Ueno station and the hotel was comfortable. Downsides were the room was small and there was no closet to hang clothes. Breakfast area a little pokey and as it was adjacent to the reception it was not possible to eat in privacy.

Genuine Expedia guest review

Terrific place with excellent service. This is the second time I have stayed at Sutton Place in Ueno and both occasions it has been excellent.

Genuine Hotels.com guest review

Stayed for 2 nights alone. Was assigned room on the 5th floor. Cant expect much for a 3star hotel . Room was clean n made up every day. A bit smaller then the usual rooms in other countries ive been to. Quite near the Ueno and Keisei station which is a plus. This was my virgin visit to the country so very thing was an adventure to me. Enjoyed myself […] .. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Good Value, convenient location, had pleasant stay.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Nice and Comfy Hotel, recomended for Family with children like me, the hotel is in walking distance to JR station, but not so close to subway station... But the room and service is very good !

Genuine Hotels.com guest review

I stayed here for 2 nights, at the superior single room. Had a room on the 10/F. No problems with noise at all, despite being located next to a big street. Friendly staff with above average English and very helpful with way finding. Guests are given a key to the guest rooms and are required to leave the key when leaving the building. Room was meticulously […] clean and has modern decor. The best thing about this hotel is the location. Just 1 minute from the Ueno JR and no more than 8 mins walk from the KEISEI line which is a mere 40 min ride from the airport. Also, only about a 5 min walk from the Hibiya and Ginza line which took me to most places I had to visit on this 2 day trip. There are some local eateries around the hotel, and quite a bit to explore around the neighborhood, such as the 0101 shopping mall, Ueno Park, and Ameyoko. All within 5 min walk! Overall I am very pleased with the service, location, and budget of this hotel and would definitely come back again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very easy to get to from Narita airport. Catch the Skyliner and you're there in 40 mins. 5 - 10 min walk from the station. Ueno is a less touristy, more locals area. Didn't have much of a chance to check out the area, but it seemed like there was a bit going on. Very close to the JR station, so you can get to Shinjuku in 25min. Also close to 2 subway […] lines. Rooms are small, as expected in Tokyo. Walls in the room needed a fresh coat of paint. But apart from that, the hotel was very sufficient if you don't want to stay in the heart of the touristy areas. Read more

Genuine Hotels.com guest review

For a first timer in Japan reaching the hotel was a breeze.Subsequent trips to all places made us realise how the hotels location made it so easy to travel. The lobby was a passage,the reception area small and the rooms tiny.We were hitting our bags every time we had to move in our room. The staff was not so fluent in English so we had to be reserved […] in our queries though they were always very helpful. The Room was clean and well kept and though they had to give us a smoking room,care was taken to wipe out all traces of smoke before we checked in. Room service was a wee bit erratic.There was a day when there were remnants of toothpaste splashes on the bathroom mirror even after the service was done. On one day the wash towels were not replenished. Other than that the service was good. Breakfast was basic but it served us the comfort of not having to move out early morning. Overall we were happy with our stay.if we were to travel to Tokyo again,I would choose another hotel simply for a little more spaciousness.For every other reason I would choose Sutton Place. For very other reason we would choose Sutton Place. Read more

Genuine Hotels.com guest review

Just below the hotel, there are few restaurant (including a Chinese which opened till midnight). It's convenient if you plan to come home late.

Genuine Hotels.com guest review

Short walking distant from JR line. A little noisy as we can hear Ambulance, Police car siren. Can forget about their breakfast as only bread and beverages provided. Ameyoko market street and other shopping centres are nearby.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Vi var en ekstra natt i Tokyo, og måtte bytte hotell. Valget falt på Sutton Place siden det ligger i Ueno. Dette er praktisk siden flytoget stopper her på vei til flyplassen. Selve hotellet var alt for lite, det tilbys ikke WIFI på rommene og hotellfrokosten må spises på et av to border i hotellobbyen. Vi var glade for at vi kun måtte bli her et døgn. […] Men rommene var rene og servicen var bra. Read more

Genuine Hotels.com guest review

我覺得枕頭很硬！床也很硬！而且旁邊有高速公路！真的很吵！但是價格相對也反映！就是這種品質！大廳有wifi很方便！有免費飲料！人員算是nice 下次應該不會選擇住這家 睡眠品質不好！！

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very uncomfortable. This hotel is close to a high way, and with very loud noise at any time. I wont chose this hotel if I can get to know this before. And the curtain is so thin that cannot prevent any light from outside.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

因為是坐京成線到市區,飯店離上野京成線和JR上也都很近,所以很方便~周邊逛街吃東西都很便利,飯店的服務也不錯,下次自助應該還是會選這間,但如果可以再便宜一些就更完美了

Genuine Hotels.com guest review

方便 乾淨

Genuine Hotels.com guest review

price/quality very good

Genuine Hotels.com guest review

利便性や部屋の使いやすさなど、とても快適で文句なしです。それでこのお値段とは驚きです。機会があればまた利用します。

Genuine Expedia guest review

All the guestrooms are facing the highway! Poor sound insulation! In the midnight,every car pass away can make you go crary! The reception staff is rude and unfriendly! A nightmare to me !

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

helpful !!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel correct, commode car pres de la gare de Ueno. Petit déjeuner simple

Genuine Hotels.com guest review