"Clean and Comfortable"
No complaints at all, a little way out of town, but that was to be expected. Room clean, staff pleasant, food was okay.Genuine Hotels.com guest review
"Holiday Inn Express Colchester"
good standard of accomadtionGenuine Hotels.com guest review
"Bad experience with this stay, decent hotel though"
The Hotel itself is actually rather nice and decent value, however the experience we had was dreadful, we were kept awake by drunken people and at one point for up to an hour all we could hear was swearing and kicking of a door. On reporting it and explaining the problem the person said let me see what we can do about that problem, he came back after […] and just said oh sorry about that. I know its difficult and not the fault of the hotel, however it certainly wasn't our fault and the experience was not one that we should have had and I would not like repeated, I believe it could and should have been dealt with much better. I would have personally thrown the guests out. They would have certainly ruined many peoples stay. Apart from that it would have been a reasonable comment. Read moreGenuine Expedia guest review
"A bit out of the way"
Great for a mid-trip stay if you are breaking up a long journey. But has very little nearby except the shell garage that the hotel is located behind. Staff were not overly helpful - stayed as a large group (23) and they were unorganised at check in and refused to serve all of us in the restaurant even though we offered to stagger our timings - ended […] up ordering takeaway, also very little options only Thai Garden or Pizza a-go-go delivered in the area. Overall, not a bad place to stay rooms very spacious and comfortable but would not be great for a long vacation. Read moreGenuine Hotels.com guest review
incredible value for moneyGenuine Hotels.com guest review
Excellent venue. Very helpful and friendly staff. The rooms are clean and well maintained. It is excellent value for money.Genuine Hotels.com guest review
"Super place for a stopover."
Really can't find fault with this hotel. Excellent value for money. Very spacious room which can easily accommodate a family. Breakfast very good.Genuine Expedia guest review
"Good price on Hotels.com"
Nice Hotel but 5miles from town. Breakfast service a little slow but food ok.Genuine Hotels.com guest review
Clean and comfy great service.Genuine Hotels.com guest review
"A nice hotel but too isolated"
I enjoyed it despite the distance from the city centreGenuine Hotels.com guest review
"Very comfortable stay"
This holiday inn express is relatively new and the standard and finish of the room is excellent...spacious, comfortable bed and a roomy clean bathroom. Two things to note is that there is no free WIFI in any of the rooms (expensive day charges) and the hotel suffers from poor mobile reception. Breakfast was more than adequate with scrambled eggs, sausages, […] beans and a choice of pastries being offered. Would not hesitate to stay in this hotel again if on business in the area. Read moreGenuine Hotels.com guest review
Nice clean hotel, ideally located near A12 for stopover on journey or to visit the area. Breakfast was included in our rate and was ok, but there was less choice of food than in most hotels.Genuine Hotels.com guest review
"High tech and clean."
Clean new and simple. Kind of high tech in the room, took a bit of figuring out how to get the lights on using the room card. Small room but certainly clean and comfortable. Expedia and the hotel wouldn't let us change the date at all and absolutely no pets allowed. Those were the only negatives. We had to ask to find out that breakfast was included, […] but all in all it was a nice stay and we were pleased. Read moreGenuine Expedia guest review
"Handy place with breakfast near my daughters"
After driving up and down the road, asked at Farm to be told that we had to drive through the garage forecourt.then we saw a sign for Holiday Inn Express.Other than this sign no indication exactly its location post code did'nt help.Genuine Hotels.com guest review
A good quality hotel,a bit to far from town centre.Genuine Hotels.com guest review
Basic but all that was neededGenuine Hotels.com guest review
"Excellent but bed too soft!"
Myself and two teenage daughters stayed one night while visiting the local Uni, the room was ideal, Shower great, very clean, helpful staff, but the bed was really soft. value for money though with all you can eat breakfast which was very good.Genuine Hotels.com guest review
All good except location you can only get to it from one side of the A12 Northbound otherwise you have to go a long way round small villages a bit of a painGenuine Hotels.com guest review
"Would definately recommend to stay here."
We were extremely happy with our stay , staff very helpful and friendly. Room was very well presented and immaculately clean throughout.Kudos to the cleaning staff and maid service. The only thing which I found strange was the fact that there is no signage off the A12 hiway and I found it a little hard to find the Hotel as it is not visible until one […] drives up the ramp to the Shell station. We will definately stay here again when visiting relatives in Colchester. Read moreGenuine Hotels.com guest review
Unfortunately the room and corridor smelt of smoke. We found out that we were near to the 'smokers' rooms. Something that we shall be aware of next time. The staff were very courteous and the breakfast provided was very good. It was very difficult to find the hotel as we didn't have sat nav!!!!Genuine Hotels.com guest review
"Nice hotel, nothing else around"
While the hotel is nice, clean with efficient staff there is nothing else close to the hotel apart from a petrol station. The evening menu is limited although the free breakfast is adequate. Will stay at another hotel in future due to the lack of local amenitiesGenuine Hotels.com guest review
A excelent hotel, staff very frendly and helpful. We will not hesitate to use again and recomend to our friends.Genuine Hotels.com guest review
"Great Hotel for Families or Business alike!"
I booked two rooms, one for me, my wife and 16 year old son and the other for my in-laws. On arrival, the hotel looks new and modern. The lobby is open plan with a bar and restaurant area just past the reception. The staff were friendly and welcoming upon arrival but sometimes a little busy as they share duties with the bar as well as reception. The […] room was clean, tidy and well maintained. The bathroom was immaculate and the shower cubicle huge! And the shower was quite good too! The main bed was comfortable with a choice of soft and firm pillows. The only issue was the sofa bed for our 16 year old was very uncomfortable. You could feel the springs through the very thin mattress and he didn't have a good nights sleep. We also had to ask for extra towels, as we were only provided with one bath towel. Otherwise, an excellent stay. The breakfast was a mix of hot and cold buffett. The only thing missing was bacon and maybe a fried egg but for the price, it was all quite good and very filling. Overall, we were very plased with our stay at this Holiday Inn Express Hotel and would definitely stay again and recommend it. Read moreGenuine Expedia guest review
Everything was clean and well maintained however the welcome at reception on booking in was rather frosty.Genuine Hotels.com guest review
"Ideal for onward journeys"
Realy nice hotel the best one we have stayed in when visiting ColchesterGenuine Hotels.com guest review
excellent hotel well worth the price - only downside water pressure in shower low and bed matress very bouncy, but oveall would stay againGenuine Expedia guest review
Will defiantly stay agin it was lovely and the price was fantastic!!!Genuine Hotels.com guest review
"great for 1 night stay"
Arrived late Sunday, booked in fairly quickly (staff member tending to someone who wanted something from the bar). Room was good, large shower, comfy bed (tho pillows not as comfy), plenty of choice on TV. Breakfast was decent, not the best quality cooked items and they have one of those annoying conveyor belt toasters that either does nothing or burns […] your bread. There were just enough people staying to make breakfast enjoyable and not the scrum it can become in HI Expresses. If items ran out they could be readily replaced if staff were asked. I would stay here again. Read moreGenuine Expedia guest review
"Excellent value for money."
Nice hotel in a lovely location near to both Ipswich and Colchester with constable country on the doorstep. The hotel is kept very clean and comfortable with a good breakfast and is an excellent value for money. The only criticism is that the reception staff are not always as pleasant as one would expect although very helpful and there needs to be a […] sign at the main road entrance as we found it difficult to find the hotel despite having previously driven past. Read moreGenuine Expedia guest review
Overall we had a very pleasant stay. Unfortunately though, the sofa bed our daughters slept in was not comfortable at all, with the springs almost sticking out of the mattress. Also, we had hoped to have more options for kids in your restaurant, especially as there are no other places to eat or purchase food nearby apart from the garage next door.Genuine Hotels.com guest review
"Near to Flatford Mill"
Hotel was very good for the price we paid but the breakfast was quite poor, mini pastries that looked pretty dried up and not very much choice. What there was looked pretty unappetizing.Genuine Hotels.com guest review
"spacious and comfortable"
Overall my 3 night stay was great. The bathroom could have done with a little more attention (toothpaste on the outside of the sink). I LOVE the huge shower. My only criticism is the lack of bacon on the breakfast menu, sausages scrambled egg and beans is great for some people but just didn't cut it without bacon for me.Genuine Hotels.com guest review
"New clean hotel"
Staff great, hotel lovely breakfast wasn't great thoughGenuine Hotels.com guest review
"Good apart from Sunday breakfast"
Breakfast on Sunday was a disaster, the staff where overwhelmed by the number of people. Food ran out, cutlery ran out and tables were not cleared quickly enough and when they were cleared they were not cleaned. However, breakfast on Moday was fine, tables were cleared and cleaned and all food was available but at 9AM there were only six of us in the […] breakfast room. Read moreGenuine Expedia guest review
Everything was great, but the food could do with a little improvement eg breakfastGenuine Hotels.com guest review
I think I will never ever stay there again, nor recommend anyone else stays there either. Not a single smile nor pleasantry from a single member of staff, a 35 minute wait for missing bath towels, which when arrived had holes in them or where badly stained. Then 'one' foot long rail to hang them from when wet. A bed that moved with every intake of breath. […] Walls and windows so thin you could hear everyone else's conversations. Tinned fruit for breakfast and for the cooked option a tea plate to eat it from. Not the cheapest hotel I have frequented but by far one of the worst.I have stayed at the Holiday inn Colchester and enjoyed it immensely - what a difference! Read moreGenuine Hotels.com guest review
"Convenient, cheap and friendly."
The hotel was clean and staff were very friendly and helpful. Sofa bed in room was unfortunately very uncomfortable though. Also, no reception on mobiles at all...and wifi comes at a cost. Breakfast was lovely and served at a good time.Genuine Hotels.com guest review
"Just what we wanted."
Stayed 2 nights, Fri and Sat, as attending a wedding nearby. Found hotel to be just what we wanted. Comfortable and clean. Buffet breakfast was very good and even though the hotel was very busy the staff did thier best to keep breakfast area/tables clean and tidy and to replenish food, crockery etc. Any waiting was kept to a minimum.Genuine Expedia guest review
"still a long way to get up to speed"
The staff definitely need more training in customer services !!! -I was almost charged again on check in -the room was paid when the booking was made weeks ago -a complete fiasco when I asked to use the safety deposit box- it took over 20 minutes to get that sorted out! -inside the hotel rooms, there is a notice offering on request toothpaste,toothbrushes […] ,facecloths etc but when I asked for a facecloth on 2 occassions I was offered a sewing kit or a hand towel - as you can imagine I gave up asking. -there was no notice or listings of hotel facilities in the room let alone a hotel card- eg; trying to use the phone to make an outside call you need to have credit card approval first!! The excuses I kept getting from management about the lack of service/information was that "the hotel is new"......well in that case , the staff really need to smarten up their act .Thank goodness the staff at Holiday Inn Express at Gatwick were very professional otherwise we would have missed our flight if they were anything like those at Colchester!! Read moreGenuine Expedia guest review
"Typical Holiday inn hotel BUT poor mobile signal"
The Holiday inn express Colchester is exactly as you would expect this type of hotel to be except that if you want to stay in touch using your mobile phone or internet then find another hotel. Could get a signal outside the hotel but not in room so I missed loads of calls on my mobile and couldn't access the internet via mobile either. Internet access […] is only available if you pay around £6.50/day or £35.00 a week which I thought was expensive. Read moreGenuine Hotels.com guest review
"Fantastic value & great shower!"
Great value hotel, especially as had breakfast included. Fab room, and great shower!Genuine Hotels.com guest review
Fine apart from a poor breakfast choice and absolutely dreadful stewed coffee plus..... a better area for smokers than just outside the Hotel front door. We are Ex smokers so have nothing against smoking except that it didn't do the appearance of your Hotel any good by having cigarette butts all over the entrance. Generally though everyone was helpful […] and once we found it the Hotel was fine. Read moreGenuine Hotels.com guest review
"Average staff but good location"
Good hotel, but hard to find as set back from the road and you have to go onto a petrol forecourt to access it. Hotel receptionist not very helpful with directions, didn't seem to know the area or the road names very well. However, very amiable when arrived (phoned a taxi for me) however their taxi was a lot more expensive than the one I sourced online. […] Close to town centre amenities and good clean room, very comfortable. And standard breakfast. All in all, just average. Read moreGenuine Expedia guest review
"Great value for a chain hotel"
A clean modern hotel, far superior to the Travelodges we've stayed. Good value too as we were able to book just the one room for myself, wife and our 18-year-old son. Good breakfast choice and complimentary newspaper and good-sized, modern, flat-screen TV (Samsung). Only downside the room was at time very hot – on-wall thermostat didn't seem to make […] much difference. Very clean room and public areas. A little way out of down and not on direct public transport routes so you'll need a car. Read moreGenuine Hotels.com guest review
Clean, nearly new hotel, very pleasant staff, not an attractive location, though, However , ideal for an overnight.Genuine Hotels.com guest review
Sunday morning 07.58 I was woken by someone hovering outside my room. I was not impressed to be woken so early.Genuine Hotels.com guest review
"Penny pinching equals dreadful food."
Some dirt in rooms, tea stains on skirting board. Food the worst I have tasted in years. Burger like something from Iceland or Farm Foods, dreadful oven chips and left me with an upset stomach. Breakfast full of equally budget food with high fat/sugar content, awful coffee from machine. Mess and filth all over breakfast area and dirty plates and trays […] everywhere. Read moreGenuine Expedia guest review
"Room for improvement."
We enjoyed our stay but there were 3 areas which could be improved; 1. Even with a Sat Nav the hotel was difficult to find - no signage off A12. 2. There was no Teletext facility on the TV handset. 3.The cleaning staff smoking at the Hotel entrance was an irritance from time to time!Genuine Expedia guest review
"Good business hotel"
Very clean rooms and quiet situation.general condition of the hotel was very good.wi fi too expensive thoughGenuine Expedia guest review
"Holiday Inn Express, Colchester"
The room was very small, clothes could be hung up but we had to use the spare sofabed as a storage space for jumpers etc. The bed was much too bouncy and small for us. In fact, my husband nearly fell out it was so small. Didn't really appreciate having to pay for the internet, £7.99 seemed a but steep. The shower was great and had lots of space which […] we like. The room was almost as far as you could walk but it was quiet that end and the receptionist had changed the room for us so that we weren't near the front door, where it could have been noisy. The breakfast was awful and if we stay again, we would go elsewhere. It was hard to find, we spent a lot of time going up and down the A12! A little bit disappointing that there was no signpost especially when other hotels in the area had them. On the whole it served its purpose. Read moreGenuine Expedia guest review
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