Overall stay was good. Staff helpful. Room wasn't 100% clean & I am in no way a clean freak.. Just could of done with an extra 20mins of dusting/hovering.. Bed linen was all nice & clean though. Baby cot could do with replacing (for the sake of £40) it looked about 10 years old however our son slept well. Not bad for a motel. Would of been nice to see […] even one dish for children on the menu as our 5 year old had to have an adult burger...... No bacon at breakfast!!! Come on!! I know its only an express & not a main hotel/motel however a few tweaks & it would be spot on! Read moreGenuine Hotels.com guest review
"Overall Good Stay"
the room was lovely and clean. However, the shower door needed some attention at the bottom as did the glass sides. There was only two personnel available taking care of reception, drinks, food and the clearing away of tables. It did appear that there was only one person dealing with the food and tables. At least one more staff is needed. Other than […] that our stay was comfortable and everything was clean. Some biscuits in the room with arrival cup of tea would have been a nice touch. Read moreGenuine Hotels.com guest review
we had a lovely short stay. the staff providing the breakfast were really nice and quick . the ambiance is comforting we stayed in a family room, my 11 y/o twins used the sofa bed and they could feel the spring underneath, so they just slept on top of the duvet we came for the regatta in west mersea so i thought this hotel is located within colchester […] town but it was along A12, so it took 30 min drive Read moreGenuine Expedia guest review
"Good value for money"
Overall impressed with this hotel. You get what you pay for. Room was clean and well equipped. Choice of firm or soft pillows. Bed was a bit springy for my personal liking. Breakfast was pretty good and didn't have to wait. Room card stopped working after breakfast but was quickly resolved with the staff.Genuine Expedia guest review
"Comfortable. Clean and modern. Food was excellent."
Had a very enjoyable stay. The only downside was that it was a bit difficult to find as approached from Colchester town centreGenuine Expedia guest review
"Convenient hotel for visiting Constable Country"
Enjoyable short stay convenient location and modern facilities.Genuine Expedia guest review
"Free wifi no wifi"
It's a bad hotel for people which need to use internet - really bad connection (hard to access to e-mail). Also mobile networks doesn't work well. Food only frozen I think, I wouldn't recommend.Genuine Hotels.com guest review
Comfortable and clean with the added bonus of breakfast.Genuine Expedia guest review
We enjoyed our stay at the hotel because it provided excellent accomodation for four of us at a fantastic bargain price, with breakfast included, unmatched by any other hotel within the region.Genuine Hotels.com guest review
nice clean room and friendly staff,good quality hotel for the priceGenuine Hotels.com guest review
"clean hotel just off the motorway"
When booking the hotel expedia said the room had a kingsize bed. The hotel said they dont have them. The hotel was just off the A12. It was very quiet, The breakfast was disappointing as you had to have sausages beans and scrambled eggs there was no choice. The hotel was clean and staff were friendly.Genuine Expedia guest review
Bed was to soft and breakfast not good we transferred the holiday inn ash green for rest of stayGenuine Hotels.com guest review
"Lovely hotel. We enjoyed our say."
The staff were fantastic. The hotel was clean and comfortable and the breakfast was enjoyable. I would stay there again.Genuine Expedia guest review
We stayed here when for one night when visiting Rollerworld with our kids aged 8 and 13 years. We also visited friends in Stanway. Hotel was opposite a petrol station but this didn't bother us. Staff were very good and helpful especially when we complained about the springs in the sofa bed. They gave us three duvets to cover up the bumps which helped. […] Sadly, our daughter did find an old plaster from the previous family!! A good selection for breakfast, but slightly slow in refilling things up. Scrambled eggs slightly rubbery and tasteless. However, all in all we slept really well and enjoyed our stay. Read moreGenuine Expedia guest review
"Nice and quiet hotel."
Very happy with the stay. Excellent price for excellent service.Genuine Hotels.com guest review
After booking, read the comments about the breakfast and was worried about what we had done. But pleasantly surprised the cooked breakfast was hot and inviting and everything else was first class.Genuine Expedia guest review
"Convenient hotel area"
Enjoyed my stay fir the one night at the hotel. Room was spacious n very cleanGenuine Expedia guest review
"Relaxed and comfortable away weekends"
The Holiday Inn Express, surprises and delights me. It is welcoming without being over fussy. Our only difficulty was finding the hotel, although that may have been a function of my poor navigational skills rather than insufficient information. The stay was enjoyed by my family and there was a number of remarks from members of our party about the cleanliness […] of the rooms and the effectiveness of facilities Read moreGenuine Expedia guest review
On arrival the hotel was fabulous. Reception staff very pleasant and even though we arrived earlier than checkin she contacted housekeeping to check if room was available. We waited approx 5 mins then keys given so we were delighted with that. The room was of a very high standard and for what we paid we didnt expect such quality. However, all that changed […] when we slept in the bed. It was extremely uncomfortable and the children said the same about their beds. We have always stayed in Premier Inns and when they claim a "good nights sleep or your money back" they really do know your not going to claim a refund as their beds are extremely comfortable. Holiday Inn should really take a leaf out of their books and invest in some good beds. We really did have a terrible sleep and were all shattered the next morning. How disappointing after such a great start. Lastly, all the previous reviews about the breakfast being of poor quality was unfortunately correct. It really was poor. Tables not cleared so we ended up clearing one ourselves and we were stood waiting for clean cutelry. Breakfast very bland and sausages like rubber. Would I stay again? Only if Premier were fully booked! Read moreGenuine Expedia guest review
Hotel was to far out of town & the food choice on the menu was well below the standard you would expectGenuine Hotels.com guest review
"Ideal Harwich ferry port stopover"
We stopped here prior to an early ferry from Harwich. It was an ideal hotel. The hotel is modern and comfortable. Everything was spotless and well maintained. Breakfast was included and comprising a basic cooked breakfast sausages, beans and scrambled egg as well as a good range of continental breakfast choices. Harwich ferry port was under half an […] hour away. This hotel was great value for money. Read moreGenuine Hotels.com guest review
"Very good!! Fantastic location.."
Everything was very good especially for the price we paid.... Housekeeping was very good they just needed new bedding as the ones on our bed were clean but old with a few holes etc... Staff were all very good.Genuine Hotels.com guest review
Overall an ok stay and better than the competitors. There are issues though: No difference between the hard and soft pillows. Bed that gave me a bad back. Ironing room was pathetic with a tiny board and dirty irons. Sausages in the breakfast were a little on the cheap side. Aside from that very pleasant. Very clean.Genuine Hotels.com guest review
We enjoyed our stay at the hotel. The staff were really helpful, the room was nice and clean and the breakfast was very nice with a lot of choice. Great value for money.Genuine Expedia guest review
"Value for money"
Clean comfortable hotel, little out the wayGenuine Hotels.com guest review
The staff were very friendly and always helpfullGenuine Hotels.com guest review
"Good location for Colchester and the zoo"
Nice clean room, pillows not very cumfy although we did request soft ones. All in all good value for money.Genuine Hotels.com guest review
"Review of hotel"
Handy from A12, just out of Colchester to the North, (don't think you will walk down town). modern, clean good value for money. Tom Tom told me I had reached my destination about 1/4 mile before hotel, its just behind the petrol station. Far enough away from the A12 to not hear the traffic. Would use again if in area. Breakfast was from 6.30, which […] was handy as I had a meeting at 8.00. Basic self serve breakfast, but good enough. Little dearer than Travel L***e, but worth the extra, for much cleaner, modern comfy accommodation. Read moreGenuine Expedia guest review
"Met our needs very well"
Very accompdating, had the sofa bed done up ready for us :DGenuine Hotels.com guest review
"Value for money"
good, clean, comfortable , good value. good location.Genuine Hotels.com guest review
"would go back"
On a booking i reserved room with king size bed, but when we cheked in we got a double size. Thats made me feel uncomfortable because im on 7 month pregnant.Genuine Hotels.com guest review
"Cheap(ish) but not very cheerful"
Firstly, there never seemed to be anyone on the front desk, although there was for our arrival and check-in. We asked for a wake up call as we had an appointment to keep...we never got one and when we informed the staff, they seemed totally uninterested. Finally, the bed was very bouncy with very little back support. I realise this is a very subjective […] point, but it didn't suit us. Read moreGenuine Expedia guest review
"Nice, modern overnight stay, but understaffed."
Appearance of the hotel is great. Good location and the rooms were furnished to a nice standard. The matresses felt cheap, however, though the rest of the room certainly didn't look that way. Overall everything you would expect from Holiday Inn Express - an above average standard. HOWEVER....The hotel was drastically understaffed (perhaps unplanned […] due to illness?). The result was I was left standing in reception for 15 minutes before being seen to (despite ringing the number instructed in the event reception was unmanned), then breakfast the next morning was a disaster - almost everything was empty at 8am (no croissants, no egg, no cereal, no apple juice etc etc.) and just one member of staff to be seen, clearly extremely stressed out and apologising to people whilst running around like a headless chicken trying to right the situation. This, despite the high standard of furnishing and good value pricing ruined my stay :( Read moreGenuine Hotels.com guest review
"Location is the best feature"
Poor dinerservice. Dinerarea was not cleaned properly. The sofabed is sub-standard to call the room a family room. Breakfast is oke. Location great if you want to catch to ferry at Harwich. Would not stay here again.Genuine Hotels.com guest review
Used as a stop gap before visiting friends. Ideally situated on the main route but set back a little so not much road noise. Very clean, spacious and professional offering great value for money. Plus a complimentary breakfast as a bonus. There isn't a massive selection but it suffices.Genuine Hotels.com guest review
"Very Comfortable Stay"
We had a great night's sleep in a very comfortable bed/room. We arrived well ahead of our scheduled check in time, yet the hotel staff were very accommodating and as they had a room available, allowed us to check in early. We had an evening meal which although is a very limited choice, was excellent quality (if a little slow to arrive). Breakfast service […] was very busy and basic, but good overall. We will definitely choose to stay in this hotel again. Read moreGenuine Hotels.com guest review
"Great for one night"
We stayed for 1 night a couple of days ago and overall would rate the hotel as good. On the positive side: - very modern - room very clean - staff very good, being attentive, knowledgeable and helpful. On the less positive: - the sofa bed in the room was very uncomfortable, the mattress is very thin! - the breakfast was definitely budget - the sausages […] and scrambled eggs were distinctly average, the coffee was awful (but everything else about it was ok). Read moreGenuine Expedia guest review
"Good position for travellers"
Overnight stay. No fuss check in / out. Very clean. Will continue to use holiday inn express.Genuine Expedia guest review
"Slept like a log!"
HI express beds are spot on..I always sleep like a log! Staff were very welcoming and friendly....was concerned about noise but no issue. Would stay again, if needed to.Genuine Hotels.com guest review
No complaints at all. Our experience was much better than anticipated. Well done to the Management team& their workforceGenuine Hotels.com guest review
Very pleased with the roomGenuine Hotels.com guest review
"Not up to standard"
I was unhappy with my stay at this holiday inn - my room was not cleaned and made up during my stay - the cleaner on my last day was in corridor with ear phones on so did not hear me in the corridor and whipped me with his hoover lead whilst cleaning a room. I was placed in a noisy area where at 6am or even before they were throwing bottles into the […] bottle bank and had engines revving all night. I had to phone twice for extra towels as room not done and waited 2 hours for them to arrive. Read moreGenuine Hotels.com guest review
"Very easy to find and good value for money"
This was a very clean hotel with very nice staff, we couldn't fault anything about it. We were visiting family in Colchester so it was very easy to get too and from with being just off the A12. The breakfast was really good, we were only expecting a basic continental breakfast as this was included in the price so were pleasantly surprised at the range […] of food available. We would definately stay here again on our next trip down from Lancashire. Read moreGenuine Expedia guest review
Great location just off of the A12 but so quiet, no noise from traffic. Rooms were clean, tiday and a nice size, comfy bed and a great nights sleep. The shower was amazing, loads of room and very modern. Staff all friendly and helpful. The only downside about the Holiday Inn Express is the breakfast, continental with some sausage, scrambled eggs and […] beans but all very basic, ok but nothing to shout about. Otherwise a greta hotel to put your head down if you have something to go to in the area! Read moreGenuine Hotels.com guest review
"Great for what I needed but poor breakfast"
My room was great and had no problems checking in or out. But the breakfast was of very poor quality, even for a free breakfast. Even on the morning I was at breakfast at 8am there was very little food out and the food that was was really not great. I'm not fussy at all but there was little variety, stale tasting croissants and no bread at all 2 out […] of the 3 breakfasts I had. Such a shame as I have no other complaints about the experience! Read moreGenuine Hotels.com guest review
"Nice and clean, value for money"
Overall great stay, nice and clean good facilities. The breakfast was pretty terrible.Genuine Expedia guest review
"Great place to stay"
Just stayed one night, had a family room and we were really happy with our stay. The staff were extremely helpful and friendly, the room itself was spacious and the breakfast was fab.Genuine Expedia guest review
"Tolerable hotel close to Colchester"
Room OK, quite good size, good, clean shower room, free wifi. The bed was very soft, the sofabed had an extremely poor mattress, my child could feel the frame and was quite uncomfortable. When I tipped up the end of the sofabed I found a receipt on the floor that did not belong to us. Breakfast was poor, no clean tables, all full of previous peoples […] trays, dirty crockery and uneaten food. The cups were not properly clean, two plates, one bowl, no teaspoons, no dessert spoons, dirty soup spoons. Toaster ineffective. One staff member restocking items, none to clear or clean. Read moreGenuine Expedia guest review
"Convenient location terrible bed and food"
Bed was the most uncomfortable bed I have ever slept in, I had asked for adjourning rooms and when we got there we didn't have them. Restaurant was microwaved burgers,curry or pizza and was terrible. Breakfast was ok and staff did try and sort it out but they can't help what they are givenGenuine Expedia guest review
"Well connected and good value for money hotel"
Would def recommend as great value- rooms clean and to excellent standard although bed a little bumpy, very accommodating staff. Only slight negative was mayhem at breakfast with buffet food, plates, drinks (everything) running out but tasted good.. Would stay again.Genuine Expedia guest review
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