Thien Thao Hotel - Ho Chi Minh City

so bad services

Genuine Hotels.com guest review

This hotel is located in district 3. No famous attractions near the hotel. However I can taste the local lifestyle here by eating lunch in a local restaurant without English on the menu. And there is a Maximark shopping mall selling reasonably priced products. The staff is nice and my room is big enough with all facilities. The speed of wifi is quick. […] I'm satisfied with this hotel. Read more

Genuine Hotels.com guest review

Staff very pleasant and helpful. Location good. Best to choose a room at the rear.

Genuine Expedia guest review

Clean, cozy, and inexpensive hotel. Go backpackers!!

Genuine Expedia guest review

We stayed just for some hours, but room was nice.

Genuine Hotels.com guest review

This hotel was nice for the price. The staff was very helpful, and they were very good about calling cabs from trustworthy companies (this can be a problem in Vietnam, and apparently some hotels have "arrangements" with less trustworthy drivers). The location can be a plus or minus depending on your perspective; it is in District 3, as opposed to District […] 1, so you would need to take a short cab ride to a lot of the sights or downtown. On the other hand, the neighborhood is not as "touristy" so it gives you a different perspective about what day-to-day life in HCM might be like. Personally, I think it's worth it. Read more

Genuine Expedia guest review

Hotel was very nice and cheap. In room was huge bed and good equipment. Breakfast via menu, very tasty, but there were no fruits, just bananas. Staff was realy friendly and helped us by everything. Hotel not in center, but it takes about 7 minutes by taxi to center. Not far from hotel thre is a local seafood street with varioty of shells, crabs etc […] . Read more

Genuine Hotels.com guest review

Service was incredible, helped us booked anything we needed. We stayed here on arrival in Ho Chi Minh and when we came back to fly out again. They are very good with late night arrival and early morning departure. They even allowed a half-day early check in when our train came back to Ho Chi Minh at 4am. A nice, clean, well furnished hotel with steaming […] hot water and the best service we could hope for. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This is a comfortable and cozy hotel located in district 3. Free breakfast is usually included from 6-9:30pm, and they have a great selection of items including scrambled eggs, fresh baguettes and pho. The staff was very friendly and accommodating. The only drawback, is that it is not near the main attractions in district 1 e.g. Ben Thanh markets, […] Tax free department store etc. Walking distance is at least 20 minutes, so you will need to take a taxi or bus no. 2 (bus stop is only 1 min walk), which will take to you directly to the main bus stop at Ben Thanh. Read more

Genuine Hotels.com guest review

3 of us has to book and pay for 2 twin rooms. There is a problem with the plumbing in one of the rooms with a constant foul smell from the toilet. Staff were unable to fix it while we stayed there x 2 nights. Although we've paid for 4 people the staff was reluctant to let us order 4 breakfast and there were only 1 kind of fruit.

Genuine Hotels.com guest review

On my trip, I split time between Dist. 3 and Dist. 1. In D3, I stayed at Thien Thao Hotel because I wanted to get a closer look at how the local VN live. This hotel will be a bit out of the way for a tourist, as you will need to take a taxi or motorbike to anything a tourist would want to see. It seemed there were more than a few Japanese tourists put […] up in the hotel by tour companies, which speaks to the value of the hotel. That said, if you want to eat and shop like the locals this place fits the bill. Room was large as HCMC standards go, generally comfortable, and a few dollars cheaper than a comparable D1 hotel. The front desk was friendly, although they seem to have a bit of trouble understanding English, the security dude was a bit shifty. Breakfast was a choice of pho or Western eggs, served in an area just past the lobby and next to the elevator. Biggest complaint was the shower backed up because the maid did not clean the drain trap and it didn't have hot water until probably said Japanese tourists complained. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We asked for their pick up service from the airport to their hotel in advance. However, we waited for almost an hour before the driver arrived, stating there was traffic. The only reason I doubt this excuse is that it started to rain and there was traffic, but it still only took about 20min to go to the hotel.

Genuine Hotels.com guest review

Thiên Thảo Hotel is a solid budget hotel comparable to Motel 6 in the United States. Amenities include lobby internet access, basic breakfast for two people, coffee in the lobby throughout the day, money exchange…The hotel staffs are eager to serve their customers. This hotel is located at the intersection of Cao Thắng and Điên Biên Phủ streets. Like […] most streets in Vietnam, Cao Thắng street is constantly busy all day and night supporting everything imaginable like restaurant establishments, makeshift motorbike repairs and food stalls, a reformed opera theatre, xe ôm (cheap motorbike transportation), taxi services…I give this basic hotel thumbs up. Read more

Genuine Expedia guest review

First time in asia and this hotel made me very comfortable and secure.A cool base camp for exploration of area.Secure feeling when you walk in from the days travels and are greeted with a smile and friendly hello! The entrance to the hotel is cool also. Rooms are very good. Breakfast is good but not a buffet(american style). You choose from a menu. […] I'm use to eating large so it was a bit disapointing but it gave me an opportunty to grab some street food which is all over the place. Read more

Genuine Hotels.com guest review

I visit Vietnam frequently and would definitely stay at this hotel again. The neighborhood was safe with shops nearby, and the breakfast offered each morning even included some non-Vietnamese items like eggs. The price was very reasonable and and excellent value for this kind of hotel

Genuine Hotels.com guest review

NIce value

Genuine Expedia guest review

Not a bad hotel. The only drawback - noisy on the street

Genuine Expedia guest review

This hotel was great! Super clean, friendly staff and nice location. Only thing was that it could be a little noisy on the bottom floors. Other than that, they were very accommodating and the breakfast was nice.

Genuine Hotels.com guest review

Staff was really kind and helpful. We got an upgrade to the suite because we were the 300 german guest :-) Very good and tidy room. very close to the airport and 15 min by foot to the city centre. We will go there again when we return to HCMC.

Genuine Hotels.com guest review

Little English was spoken by the employees but they knew exactly who we were when we walked in and greeted us warmly even though it was 1am when our flight got in. Also located somewhat close to the airport, which is convenient on your way in. It is located in a neighborhood that you don't want to be walking around in at night, but the breakfast is […] good in the morning, the water is hot (which is rare in mediocre hotels in Vietnam) and it is nice to be able to book this hotel ahead of time. Read more

Genuine Expedia guest review

Nice little hotel, but many others like it closer to the main touristy city center. Staff was very friendly and helpful though. Hotel located on a one-way street which makes getting there by cab a bit of a hassle.

Genuine Expedia guest review

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Genuine Hotels.com guest review

My stay at Thien Thao hotel was excellent. The room itself came with air conditioning, complimentary bottled water, a mini bar and cable with premium channels like HBO and Cinemax (great for any downtime). The hotel provided free high speed internet, wifi, complimentary breakfast, currency exchange services, a map of the area and was extremely helpful […] when it came to suggesting places to visit, getting cabs and setting up tours. As far as the hotel's neighborhood. I must say that the hotel was not in the tourist district, but was in a pretty safe neighborhood (as far as I could tell). my friend and myself walked pretty much every when we weren't wearing our massive backpacks and would sometimes be out at midnight to grab water or a fruit smoothy from a nearby snack cart. Within a 5 minute walk there are several shops, restaurants and even a little bakery which we frequented often. So, all in all, our stay at the hotel was way better than expected and I will definitely stay here again should I ever make it back to Vietnam. Read more

Genuine Hotels.com guest review

I spent 21 days at this hotel. Breakfast is included with all rooms & is a menu instead of the usual buffet. The food was satisfactory. Housekeeping is spotty at best. Some days there would be no soap, others the trash can emptied but not reassembled. Sheets are not changed daily. A tax ride to the airport was 110k VND with tip, to Q1 Le Loi area […] about 40k. A return taxi costs more because of one way streets. Many taxi drivers try to take advantage of the situation. If you do not know the city have the receptionist create a small map telling the taxi exactly what route to take. I found the best food within walking distance to be Lotteria, Mon Hue & Pizza Inn (near Maximark on Duong 3/2). The wireless internet was horrid at best. This was a business trip for me and the constant internet outages were a hindrance & constant source of frustration. There is an exceptionally high level of noise from other rooms. It did not particularly bother me but did make my business associate edgy. The room above him had a child who was apparently often running around the room. Calls to reception to complain did little to help. If you're a tourist, there for a few days & do not need good internet bandwidth, enjoy. Friendly staff & reasonably convenient location. Read more

Genuine Hotels.com guest review

I was not impress with this hotel since it was listed as a 3-star hotel when I made my booking, but it is actually a 2-star hotel. The sheets in the room was not very clean. The breakfast area is small and there is no buffet. You have to order from a menu for one time only. One good thing about this hotel is its location. It is within walking to a bank, […] several restaurants, many other shops. Read more

Genuine Expedia guest review

Clean, comfortable and well priced. The hotel is everything a traveler wants when you arrive in a strange city. Staff are friendly and helpful and the location of the hotel was great - a bit away from the madness of the tourist area but close enough to get to everything. I will stay here every time I am in HCMC.

Genuine Hotels.com guest review

The hotel staff (reception personnel and the guards) are very very good! The hotel room is bigger than I expected. It is quite noisy especially in the morning and at the night time-I think it was the LIFT that makes the sound we hear. Other than the noise, the hotel is very good. Again, the staff are GREAT!

Genuine Expedia guest review

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Genuine Hotels.com guest review

The service of the hotel was amazing. We arrived at 5.30 in the morning (a good 6 hours before check-in), and the staff got us a room within 15 minutes, and served us breakfast - all free of charge. Overall a very good hotel, quite close to cinema, market, restaurants etc

Genuine Hotels.com guest review

A little out of the way from city and main attraction sites but walkable. Extremely friendly and helpful staff, very useful information. Overall a very pleasant stay and great value for money!

Genuine Expedia guest review

Compared to england - he quality for the price is exceptional Be very picky to knock in any way.

Genuine Expedia guest review

Sadly we had just one night stay in Saigon, but happy to have spent it here. The service and helpfull staff will do their best to accomodate your needs, and took care of our bags for free, after check out since we had a late flight out. Breakfast is nice, with vegetables, fresh omelettes and bacon, all included in roomprice. The hotel loacation is very […] good, with restaurants and bars within walking distance, as well as the must see war museum. Can safely recommend to other travelers. Read more

Genuine Hotels.com guest review

This is an excellent 3star hotel, very clean, large rooms and the staff go out of their way to help. Location might be of concern to some, it is in district 3 some distance from Ben Thang market, waterfront, etc. However I walked to the market and other central areas with no problems, and taxis are very cheap, just be careful of rogue cabs and just […] take reputable taxis. Breakfast tended toward Asian, but with some western. I enjoyed the breakfast and when in Vietnam enjoy their food. Read more

Genuine Expedia guest review

Very clean hotel, friendly and helpful staff and an overall great experience.

Genuine Expedia guest review

We had a great stay. Good breakfast. Great coffee! Very friendly staff!

Genuine Expedia guest review

The hotel rooms (I stayed in two different rooms) seem a bit dated however that is more than made up for by the friendly staff. Included is free breakfast and free internet access. The location is good, with Ben Thanh tourist market and Phong Trang bus station within 20 minutes walk. There are quite a few restaurants and bakeries near by also.

Genuine Expedia guest review

Nice big rooms, friendly staff & western style bathroom.

Genuine Expedia guest review

Very good rooms and staff. They also offer some of the popular tours. Breakfast does the job.

Genuine Expedia guest review

This was a really pleasant experience with helpfull staff and a lovely room with a huge bed! The shower and water pressure were great and the breakfasts were wonderful. Ideally located to just about everything and most in walking distance.

Genuine Expedia guest review

the room was spacious and comfortable; during our trip through Vietnam we had nothing but very hard beds; but the one at this hotel was comfortable. The breakfast offered had a good variety and the staff were always helpful and courteous.

Genuine Expedia guest review

The best thing about the hotel is the location - very central to everything. The staff try very hard to please but don't always get it right the first time. Housekeeping forgot to leave towels on the 2nd day and I had to ask twice before they appeared. Had trouble with the safe not working so they brought up a small replacement but I suggested that […] it was not a very good option. It was small enough for a person to pick it up and carry it out the door as it was not attached to anything. They eventually brought a new larger safe. Shower was just a hand held hose. Had trouble with the air con once but they fixed it. The people really are lovely and try hard to please. Read more

Genuine Expedia guest review

comfortable and enjoyable,helpful staff

Genuine Hotels.com guest review

We stayed at this hotel for 3 nights on the end of our 2 week trip around Vietnam. We had 3 Superior Rooms and found them all very clean and comfortable. The beds in the rooms were massive. The rooms were not overly massive, but the fact that they were clean and comfortable was all that we required. The morning breakfast that was included with our rooms […] was enjoyable. I would have no hesitation to recommend this hotel to others. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

We stayed just for some hours, but room was nice.

Genuine Hotels.com guest review

Good price, nice staff, in walking distance (in you like to walk) to many things on the to-do-list. Close to many small restaurants, bank, supermarket aso.

Genuine Hotels.com guest review

Away from the tourist area in District 3 about a 30 min walk to district 1. Rooms on the street side are a little noisy but noise levels die down at around 10pm so not too bad. Nice staff and good breakfast. Would recommend.

Genuine Expedia guest review

Stayed here for4 days everything was clean and staff very pleasant .Cant complain about anything except the noise from the traffic outside starts at 6am and ends at 1pm . If you plan to stay here its not the most central location but for 2 dollars in a taxi your at the markets and the (backpacker) cheap good food area.

Genuine Hotels.com guest review