"great hotel, great location"
i was only there for a night, but the staff were incredibly friendly and helpful. the staff go out of their way to make you comfortable. room was very clean and well maintained. the neighborhood was great and very central. i would definitely recommend it. only downside is the bfast. if you're relying on it, don't :).Genuine Hotels.com guest review
Response by Thien Thao Hotel Thank you so much for your review. We really apologize for the breakfast thing that make you disappointed. You was giving us a good advice to improve our variety of breakfast menu. We hope that when you visit us next time, you will see the change! Once again, thank you so much for your staying at Thien Thao Hotel.
"Awesome People Hotel is Nice"
All the staff is incredible. They are extremely helpful and accommodating. We came in late, left early, changed our reservation - paid by credit card, dong and USD. They can do it all. A very nice breakfast as well. I would stay here again and recommend it to friends and family. It is in Zone 3 - 2 KM from the train station and near Zone 1.Genuine Hotels.com guest review
Our three days at the Thien Thao was wonderful. We are walkers and definitely need not mind attempting the sidewalks of Saigon, so the location was not really an issue for us. The service was fantastic and useful, someone was always at the desk to be sure we didn't need anything. If we return to Saigon, we will stay here again. Recommended!Genuine Hotels.com guest review
so bad servicesGenuine Hotels.com guest review
"near the local lifestyle"
This hotel is located in district 3. No famous attractions near the hotel. However I can taste the local lifestyle here by eating lunch in a local restaurant without English on the menu. And there is a Maximark shopping mall selling reasonably priced products. The staff is nice and my room is big enough with all facilities. The speed of wifi is quick. […] I'm satisfied with this hotel. Read moreGenuine Hotels.com guest review
"Had a great stay"
Staff very pleasant and helpful. Location good. Best to choose a room at the rear.Genuine Expedia guest review
"Great for backpackers!!"
Clean, cozy, and inexpensive hotel. Go backpackers!!Genuine Expedia guest review
We stayed just for some hours, but room was nice.Genuine Hotels.com guest review
"Pleasant hotel and staff."
This hotel was nice for the price. The staff was very helpful, and they were very good about calling cabs from trustworthy companies (this can be a problem in Vietnam, and apparently some hotels have "arrangements" with less trustworthy drivers). The location can be a plus or minus depending on your perspective; it is in District 3, as opposed to District […] 1, so you would need to take a short cab ride to a lot of the sights or downtown. On the other hand, the neighborhood is not as "touristy" so it gives you a different perspective about what day-to-day life in HCM might be like. Personally, I think it's worth it. Read moreGenuine Expedia guest review
"Friendly staff, good price"
Hotel was very nice and cheap. In room was huge bed and good equipment. Breakfast via menu, very tasty, but there were no fruits, just bananas. Staff was realy friendly and helped us by everything. Hotel not in center, but it takes about 7 minutes by taxi to center. Not far from hotel thre is a local seafood street with varioty of shells, crabs etc […] . Read moreGenuine Hotels.com guest review
"The best service"
Service was incredible, helped us booked anything we needed. We stayed here on arrival in Ho Chi Minh and when we came back to fly out again. They are very good with late night arrival and early morning departure. They even allowed a half-day early check in when our train came back to Ho Chi Minh at 4am. A nice, clean, well furnished hotel with steaming […] hot water and the best service we could hope for. Read moreGenuine Hotels.com guest review
"Thien Thao Hotel in district 3"
This is a comfortable and cozy hotel located in district 3. Free breakfast is usually included from 6-9:30pm, and they have a great selection of items including scrambled eggs, fresh baguettes and pho. The staff was very friendly and accommodating. The only drawback, is that it is not near the main attractions in district 1 e.g. Ben Thanh markets, […] Tax free department store etc. Walking distance is at least 20 minutes, so you will need to take a taxi or bus no. 2 (bus stop is only 1 min walk), which will take to you directly to the main bus stop at Ben Thanh. Read moreGenuine Hotels.com guest review
"Lack of choices in breakfast"
3 of us has to book and pay for 2 twin rooms. There is a problem with the plumbing in one of the rooms with a constant foul smell from the toilet. Staff were unable to fix it while we stayed there x 2 nights. Although we've paid for 4 people the staff was reluctant to let us order 4 breakfast and there were only 1 kind of fruit.Genuine Hotels.com guest review
"Not the ideal location for tourists"
On my trip, I split time between Dist. 3 and Dist. 1. In D3, I stayed at Thien Thao Hotel because I wanted to get a closer look at how the local VN live. This hotel will be a bit out of the way for a tourist, as you will need to take a taxi or motorbike to anything a tourist would want to see. It seemed there were more than a few Japanese tourists put […] up in the hotel by tour companies, which speaks to the value of the hotel. That said, if you want to eat and shop like the locals this place fits the bill. Room was large as HCMC standards go, generally comfortable, and a few dollars cheaper than a comparable D1 hotel. The front desk was friendly, although they seem to have a bit of trouble understanding English, the security dude was a bit shifty. Breakfast was a choice of pho or Western eggs, served in an area just past the lobby and next to the elevator. Biggest complaint was the shower backed up because the maid did not clean the drain trap and it didn't have hot water until probably said Japanese tourists complained. Read moreGenuine Hotels.com guest review
"So so service"
We asked for their pick up service from the airport to their hotel in advance. However, we waited for almost an hour before the driver arrived, stating there was traffic. The only reason I doubt this excuse is that it started to rain and there was traffic, but it still only took about 20min to go to the hotel.Genuine Hotels.com guest review
"Very nice small hotel"
Very nice hotel - real family atmosphere. Staff are very good. They say that it's a 'home from home' and that's correct. Ideally located for seeing Saigon. Hotel offers tour information to guests also. TV could have more English language stations but that didn't create a problem because I was out sightseeing most of the time. Great restaurants across […] the road - just take care crossing due to all the mopeds. Read moreGenuine Hotels.com guest review
"great hotel, great service, didn't love the area"
The room was really comfortable, the staff were really friendly and helpful - allowed us early check in and even hailed taxis for us. Only problem is that we didn't love the area but outside district 1 nothing is as nice but for the price this hotel is absolutely lovely. We referred to it as our "safehaven" from the madness that are the streets outside! […] If you're staying here I recommend it highly Read moreGenuine Hotels.com guest review
"Noisy location but staff great"
Thien Thao Hotel, Ho Chi Minh Overall: Small room and simple Location: On a busy road with a theatre opposite that played quite loud music. A supermarket and cinema 15 min walk away. Transport: The most trusted taxi company is Mailinh group which only the locals use. From the airport, the Mailinh Group attendants will help you flag one down (they are […] in green uniform). Use smaller vehicles when possible as it would be cheaper than lager ones. Other taxi companies serve the airport and will charge alot more for smarter cars. Cost from airport cost us 130,000 dong. Staff: Very fluent english speaking receptionist. Accessibility: Lifts to rooms Cleanliness: Wall in room needs a wallpaper change and the bathroom grout needs to be re-done. Bedsheets did not smell very nice and the room has a lingering smokers air. Bathroom has a bath tub and shower had good pressure. Decor: Cream and brown theme and somewhat dated in its appeal but cosy enough in the small space. Wifi: On third floor, the signal was excellent. Freebies: bottled water. Breakfast: none requested Leisure facilities: none Read moreGenuine Hotels.com guest review
"Great hotel, little far out but great value for £."
Really enjoyed our stay here, the hotel staff were extremely helpful, not pushy in sales but make lots of helpful suggestions and know the area well. We found it preferable to walk when we could to the main sites in Saigon, and this hotel is a little far out, but it's the value for money that is more important here, the hotels (big names) are MUCH more […] expensive and we heard bad things about other similar price bracket hotels closer to the centre, e.g. The market, so we were happy with our choice. If you are asking for pick up, ask can they book a sky taxi for you $9, rather than the hotel car $20. The only thing, watch where you put your laundry bag, the maid mistakenly took my laundry bag; destined for home, and was about to send it to the off-site laundry, luckily I came back from a day out and intercepted beforehand. I'd left the bag, on the bed, so they did think they were being helpful. Other than that, great hotel. Read moreGenuine Expedia guest review
"Lovely Hotel with Excellent Service"
I stayed at this Hotel for 4 nights, and was delighted by the experience. The Hotel is surrounded by plenty of shopping and restaurant opportunities, and is an easy taxi ride to most of the tourist sites in HCMC. My stay included a good buffet breakfast each morning, with a lovely selection of both cooked and cold dishes, cereal, fruit, juices and tea/coffee. All […] the staff were so delightful, cheerful and helpful, right from the doorman to the receptionists to the restaurant staff and the room attendants. Nothing was too much trouble - they were so attentive with great attitudes towards the service they provide. The receptionists, Kelly and Michelle, were fluent in english (a great help for an Australian like me) and provided exceptional service in translating language for me, arranging sightseeing, and suggesting shopping, entertainment and dining experiences. I would most certainly recommend this Hotel as an essential component of a memorable HCMC holiday. Read moreGenuine Expedia guest review
I highly recommend this hotel. Excellent location, incredible service and reasonable rates. HCMC is a chaotic place and Thien Thau was an oasis of calm.Genuine Hotels.com guest review
"great hotel for price"
cheap hotel with good service. staff was really helpful in every way possible! you can approach them to get you a cab (the legit ones and not the ones that were scams since the city is full of them) , get tours and even recommend places of interests for us.Genuine Expedia guest review
"Pleasant and reliable"
Travelling the first time into Vietnam, and knowing that not the whole of Asia can't be as comforting like Thailand, I trusted the reviews recommending this hotel highly. I must admit that that was a wise choice. Hotel staff spoke English excellently, and was very helpful in assisting finding local good restaurants, explaining how to deal with Vietnamese […] taxi drivers etcetera. For everybody who is looking for basic comfort in combination with affordability (i.e. clean room, working bathroom, airconditioning, good quality breakfast), this is definitely a good choice. Walking distance towards the city centre in our experience was 40-45 minutes - no problem on holiday. One thing we only later found out is that prices for day trips in this hotel are threefold of what can be booked downtown. Still isn't a lot of money in comparison to western prices, but 150,000 dong sounds just less than 588,000 dong. Read moreGenuine Expedia guest review
"Thien Thao Hotel, Ho Chi Minh City, Vietnam"
A little out of the way from city and main attraction sites but walkable. Extremely friendly and helpful staff, very useful information. Overall a very pleasant stay and great value for money!Genuine Expedia guest review
"V Good value"
Compared to england - he quality for the price is exceptional Be very picky to knock in any way.Genuine Expedia guest review
Sadly we had just one night stay in Saigon, but happy to have spent it here. The service and helpfull staff will do their best to accomodate your needs, and took care of our bags for free, after check out since we had a late flight out. Breakfast is nice, with vegetables, fresh omelettes and bacon, all included in roomprice. The hotel loacation is very […] good, with restaurants and bars within walking distance, as well as the must see war museum. Can safely recommend to other travelers. Read moreGenuine Hotels.com guest review
"Excellent 3 star Hotel"
This is an excellent 3star hotel, very clean, large rooms and the staff go out of their way to help. Location might be of concern to some, it is in district 3 some distance from Ben Thang market, waterfront, etc. However I walked to the market and other central areas with no problems, and taxis are very cheap, just be careful of rogue cabs and just […] take reputable taxis. Breakfast tended toward Asian, but with some western. I enjoyed the breakfast and when in Vietnam enjoy their food. Read moreGenuine Expedia guest review
"Great little hotel!"
Very clean hotel, friendly and helpful staff and an overall great experience.Genuine Expedia guest review
"Good place to stay!"
We had a great stay. Good breakfast. Great coffee! Very friendly staff!Genuine Expedia guest review
"Worthwhile staying here."
The hotel rooms (I stayed in two different rooms) seem a bit dated however that is more than made up for by the friendly staff. Included is free breakfast and free internet access. The location is good, with Ben Thanh tourist market and Phong Trang bus station within 20 minutes walk. There are quite a few restaurants and bakeries near by also.Genuine Expedia guest review
"Very Comfortable on a budget"
Nice big rooms, friendly staff & western style bathroom.Genuine Expedia guest review
Very good rooms and staff. They also offer some of the popular tours. Breakfast does the job.Genuine Expedia guest review
"Warm Welcoming Hotel"
This was a really pleasant experience with helpfull staff and a lovely room with a huge bed! The shower and water pressure were great and the breakfasts were wonderful. Ideally located to just about everything and most in walking distance.Genuine Expedia guest review
"Short stay in District 3"
the room was spacious and comfortable; during our trip through Vietnam we had nothing but very hard beds; but the one at this hotel was comfortable. The breakfast offered had a good variety and the staff were always helpful and courteous.Genuine Expedia guest review
"You get what you pay for - its very basic."
The best thing about the hotel is the location - very central to everything. The staff try very hard to please but don't always get it right the first time. Housekeeping forgot to leave towels on the 2nd day and I had to ask twice before they appeared. Had trouble with the safe not working so they brought up a small replacement but I suggested that […] it was not a very good option. It was small enough for a person to pick it up and carry it out the door as it was not attached to anything. They eventually brought a new larger safe. Shower was just a hand held hose. Had trouble with the air con once but they fixed it. The people really are lovely and try hard to please. Read moreGenuine Expedia guest review
comfortable and enjoyable,helpful staffGenuine Hotels.com guest review
"Ho Chi Minh Stay"
We stayed at this hotel for 3 nights on the end of our 2 week trip around Vietnam. We had 3 Superior Rooms and found them all very clean and comfortable. The beds in the rooms were massive. The rooms were not overly massive, but the fact that they were clean and comfortable was all that we required. The morning breakfast that was included with our rooms […] was enjoyable. I would have no hesitation to recommend this hotel to others. Read moreGenuine Expedia guest review
"Nice hotell in Saigon"
Good price, nice staff, in walking distance (in you like to walk) to many things on the to-do-list. Close to many small restaurants, bank, supermarket aso.Genuine Hotels.com guest review
"Good value for money."
Away from the tourist area in District 3 about a 30 min walk to district 1. Rooms on the street side are a little noisy but noise levels die down at around 10pm so not too bad. Nice staff and good breakfast. Would recommend.Genuine Expedia guest review
Stayed here for4 days everything was clean and staff very pleasant .Cant complain about anything except the noise from the traffic outside starts at 6am and ends at 1pm . If you plan to stay here its not the most central location but for 2 dollars in a taxi your at the markets and the (backpacker) cheap good food area.Genuine Hotels.com guest review
"Very good for a 2 star hotel"
Simple, clean, comparatively spacious room. Don't expect a room with a great view though. Small selection for breakfast but a la carte. Super friendly and attentive staff. Very inexpensive, so overall very happy with this place, despite it's not so central location. Taxis are easy to get and cheap though.Genuine Hotels.com guest review
"suitable for single travler"
The hotel is clean and comfortable, but not good for family.Genuine Hotels.com guest review
"Excellent value for money."
This is a great hotel for the budget traveler. The location is not right in the centre but,easily accessible by bus, taxi or 15 - 20 minute walk. Although our room was a little dated it was very spacious and clean. The hotel has a lift and breakfast is included in the room rate. Reception staff are very attentive and helpful.Genuine Expedia guest review
we had a very comfortable few days in this hotel. Conveniently placed in the city, it was safe, clean and very well organised. We booked trips also via them and were very pleased. Highly recommended.Genuine Hotels.com guest review
Great service and friendly staff who are ready to help you with everything you need. Breakfast is a la carte, which is a refreshing change to the buffet style option at other hotels. My bed linen was a bit stained but it was clean. Room was small for two people but okay. Great laundry service too.Genuine Expedia guest review
"Tien Thanh hotel in Ho Chi Minh City"
Great friendly hotel, very quiet in a noisy neighborhood. Excellent service. We would be very happy to stay therenext time we are in HCMC. Great staff and service.Genuine Hotels.com guest review
"Thien Thao Hotel - Good value for the price"
This is a value for money hotel and what makes it stand out is the staff. They were very professional, accomodating and,went out of their way to be helpful. The hotel is in District 3, just on the edges of District 1 and while walking to the central market area is doable at about 30 minutes, taking a taxi is easier and costs about 3USD, not bad.Genuine Hotels.com guest review
"Great value and service with good breakfast"
The staff at Thien Thao Hotel were very friendly and willing to help with any questions we had to ask. They helped book day tours for us at the last minute and helped call us taxis whenever we wanted. Big comfy bed and breakfast was good with tasty noodles.Genuine Expedia guest review
Nice, clean rooms. Great value for money! Helpful staff.Genuine Hotels.com guest review
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