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Iberostar Paraiso Beach All Inclusive, Riviera Maya

3.5 stars
Carretera ChetumalPuerto Juarez, Km.309, Playa del CarmenQROO77710Mexico, ‏‎800-491-6126
Excellent4.1 / 5
  • Great for families, couples, singles...... It's angriest resort. Pool is amazing never…May 10, 2016
  • Big choices of food, excellent swimming pool, nice beach, awesome entertainment, very…May 10, 2016
131See all 131 Hotels.com reviews
From 4,166 reviewsTripAdvisor Traveller Rating

Iberostar Paraiso Beach All Inclusive, Riviera Maya

Hotel Info: ‎866-539-8117‎

  • Standard Room
  • Junior Suite
  • Superior Suite, Ocean View (Junior)
  • Junior Suite, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 424 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • Iberostar Beach
  • Iberostar Paraiso Beach Hotel Playa Paraiso
  • Iberostar Paraiso Beach Playa Paraiso, Riviera Maya, Mexico
  • Iberostar Beach Paraiso
  • Iberostar Paraiso Beach
  • Iberostar Paraiso Beach All Inclusive
  • Iberostar Paraiso Beach All Inclusive Playa del Carmen
  • Iberostar Paraiso Beach Playa del Carmen
  • Paraiso Beach
  • Paraiso Beach Iberostar
  • Iberostar Hotel Paraiso Beach

Policies

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Free breakfast
  • 9 restaurants
  • 5 bars/lounges
  • 4 coffee shops/cafés
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Spa tub
  • Nightclub
  • Beach towels
  • Swim-up bar
  • Health club
  • Pool sun loungers
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Satellite TV channels
  • Video-game console
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All meals, snacks, and beverages included
  • Room service during certain hours (limited menu)
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics

Kids' club
  • Supervised activities for children between 4 and 12 years old

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Sensations. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Spa tub
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Kayaking on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby

Iberostar Paraiso Beach All Inclusive, Riviera Maya’s small print

Also known as

  • Iberostar Beach
  • Iberostar Paraiso Beach Hotel Playa Paraiso
  • Iberostar Paraiso Beach Playa Paraiso, Riviera Maya, Mexico
  • Iberostar Beach Paraiso
  • Iberostar Paraiso Beach
  • Iberostar Paraiso Beach All Inclusive
  • Iberostar Paraiso Beach All Inclusive Playa del Carmen
  • Iberostar Paraiso Beach Playa del Carmen
  • Paraiso Beach
  • Paraiso Beach Iberostar
  • Iberostar Hotel Paraiso Beach

Policies

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 131 reviews

Iberostar Paraiso Beach All Inclusive, Riviera Maya
Fair2.0 / 5
Incompetence
Ants and mosquitos in bedrooms, air conditioner didn't cool enough, old uncomfortable beds, bad food. The pools and beach were nice enough, but the biggest kicker was that we were going to a wedding at a sister hotel, and despite us inquiring multiple times in advance, they still were incapable of "getting permission" for us to attend the wedding, which resulted in us missing the service. Given the amount paid for what we received, definitely not worth it.
3 night romance trip
Iberostar Paraiso Beach All Inclusive, Riviera Maya
Good3.0 / 5
iberostar less than 5 star
room air conditioning wasn't very cool and shut off with no motion in the room, even at night. ice makers didn't work. staff was polite. room was kept clean
5 night family trip
Iberostar Paraiso Beach All Inclusive, Riviera Maya
Good3.0 / 5
An OK stay...some good and some bad
My wife and I travel quite a bit. We have stayed with Iberostar many times. Trip Dec 2014 -9 days. Let me start with the positive things. Nice beach, amazing pool, housekeeping excellent. The bad things about the property were: the Del Mar and the Beaches are two hotels they have combined into 1. I paid for the Beaches resort and they put me in the Del Mar. We had to wait an hour inline to make our dinner reservations at the nice restaurants. You only get 1 non-buffet restaurant for every 3 nights you stay. One of the nights was our anniversary and they were only able to give us a 9pm reservation at a restaurant we did not want to go to. On Christmas Eve they closed all the restaurants and made everyone eat at the buffet. The food that day was ok, but was so crowded you had to wait 30 min inline to get food. They have a semi decent booze selection in the lobby bars, but the pool and some restaurants have a very limited selection. The wine selection is horrible, if you would like a decent glass of wine you have to buy a bottle. The only free wifi on the property is about a 10 minute walk from the lobby. We had some issues during our trip, no towel cards, broken room phone and some bad service. I wanted to speak to the hotel manager and I was given the run around, I was sent to the front desk, then to the concierge and then had to leave a message for the manager who never call us back. I was disappointed in this property. I feel like they were oversold and under staffed.
9 night romance trip
Iberostar Paraiso Beach All Inclusive, Riviera Maya
Fair2.0 / 5
Hot and Sweaty
The air conditioning never worked the entire stay, and never was another room offered. Also, the bathtub enamel was completely worn off and someone had tried to make it look better by brushing on some white paint--not my idea of a high-priced all-inclusive resort. Give me a Holiday Inn Express....
4 night family trip

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Iberostar Paraiso Beach All Inclusive, Riviera Maya

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