Very clean hotel. Great service.Genuine Hotels.com guest review
This is by far the nicest hotel I have stayed in for many years. Clean, new, comfy beds, great breakfast, nicest of staff. I wholeheartedly recommend it. It is only five minutes from the beach in Asbury Park. For me that is close enough.Genuine Hotels.com guest review
It was a really nice stay with a nice pool! Although being located off a highway it was still very quiet.Genuine Hotels.com guest review
The place is very noisy, even when not full. The room doors slam shut every time someone comes and goes from their rooms and sound carries down the halls. The doors and rooms need better sound dampening, and/or the doors need to be adjusted for a slow and quiet close instead of slamming shut!Genuine Hotels.com guest review
Me and my friend enjoyed our stay very much. I would definitely recommend holiday inn express to others.Genuine Hotels.com guest review
"Home away from home"
The staff was very friendly and helpful. I was in town for a family funeral and it was comforting to stay at the HI express.Genuine Hotels.com guest review
"Easy and Comfortable!"
Our kids live near the beach, but the b and b's are always old and uncomfortable. We live in Morristown and come to the shore on the parkway. The location of this place is perfect because it answers all of our needs. Near the kids, near the beach, clean and comfortable.Genuine Hotels.com guest review
"Not a good nights sleep"
The hotel was nice. When we arrived the lobby had water coming in from rain, towels were on the floor. We were on the first floor and the nights were very noisy, doors slamming, people talking load in the hallways up until 12 a.m. The last night was the worst and I called front desk but it didn't stop. So I was disappointed with that part. But the hotel […] was convenient to local attractions. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express Hotel of Neptune Dear Tammy, Thank you for taking the time to review your recent stay at the Holiday Inn Express & Suites Neptune. We are happy to hear you enjoyed your accommodations, but we do apologize you experienced some inconveniences. We have addressed the noise issue with management, and it will be addressed with security and the rest of the staff to ensure they are keeping guests quiet late at night. We want to make sure that all of our guests have an exceptional stay, and we are disappointed the noise hindered your sleep. Thank you again, and we hope you consider staying with us again soon. Sincerely, Holiday Inn Express & Suites Neptune
Great hotel. Friendly, helpful staff.Genuine Hotels.com guest review
While it wasn't the cheapest place I really liked this hotel. While it's right off the Garden State Parkway it's in a very quiet location. Nice room with very comfortable bed.Genuine Hotels.com guest review
"Great location, clean"
We loved being next door to the Wawa! Clean and comfortable accommodation. Recommend highly.Genuine Hotels.com guest review
"great value hotel"
was very happy. beds very comfy,Genuine Hotels.com guest review
Stayed two nights, best pillows and mattress of entire vacation. Staff were helpful courteous and unobtrusive. Arrived late in need of dinner and they told us where to get great food delivered to our room reasonably priced. Can't say enough about how clean, comfortable and great our stay was!Genuine Hotels.com guest review
"One night stay"
We stayed one night while down the shore and the hotel was perfect. Very clean and maintained.Genuine Hotels.com guest review
over all stay great howel ever coffee was water down and the second daythe coffee cups were smallerGenuine Hotels.com guest review
"Close to shore"
Stayed here before a day at the beach. Room was clean, but had a funny smell when you first enter the room. Other than that, couldn't complain. The staff at front desk was very friendly.Genuine Hotels.com guest review
"Great Stay - Great Hotel"
It was great. Room was spacious. Very clean. And it looked all brand new. Breakfast was good. Basic bagel, juce, coffee, muffings and the a like. Hotel easy accesible and not far from beach. Will go againGenuine Hotels.com guest review
Everything was fine except I was not sure whether they registered my IHG card, which did not show a number.Genuine Expedia guest review
Very impressive. We were very happy and pleased to stay at the Holiday Inn Express. Wonderful amenities including breakfast. Lovely landscaping, polite staff, and clean spacious rooms. A weight room, game room, and pool at your fingertips. We'll come back again.Genuine Hotels.com guest review
"Trip for a memorial for our friend ."
We enjoyed staying at your Hotel. We will defiantly stay at this Hotel again.Genuine Hotels.com guest review
This is our second time staying here. The rooms are great and very nice. Minus a very rude housekeeper, it was a perfect stay.Genuine Hotels.com guest review
"Very nice and clean"
This hotel was exactly what I was looking for. Very clean and everyone is very friendly and helpful. The rooms are nice size and relatively quite. We were on the first floor and didn't hear any noise above us. The pool was clean albeit small. The location is convenient- close to highways, restaurants and beaches. The only thing I would recommend is […] if you don't like to hear hallway noise ask for a room that is not on pool level. Breakfast was you're usual fare offered at other hotels. I would stay here again in a minute! Read moreGenuine Hotels.com guest review
we had to alter our plans but the locatiion of our hotel made it fairly convienient to get to New York City, Atlantic City, and the beaches at Ocean Grove, and asbury Park.Genuine Expedia guest review
"Lovely hotel close to many beach attractions."
My family and I enjoyed our stay immensely. Every need was met except when we asked for linens changed they didn't change pillow cases. The kids loved the pool & breakfast buffet. Each employee we encountered was friendly. A pharmacy, grocery store and multiple restaurants were blocks away, not walking but a quick drive.Genuine Expedia guest review
Everything was great except that house keeping was bangiing on my door at 8:30 am. Always remember to put your do not disturb sign on the door.Genuine Expedia guest review
Response by Holiday Inn Express Hotel of Neptune Dear Larry, Thank you for taking the time to review your stay with us at the Holiday Inn Express Hotel & Suites Neptune. We are happy to hear that you enjoyed your accommodations and your stay, but we sincerely apologize that housekeeping knocked on your door at 8:30am. This is not typical of our staff. Housekeeping typically starts cleaning rooms between 9am and 10am. We will make sure that they are not knocking on doors any earlier than that in the future. Thank you again for your wonderful review, and we hope you choose to stay with us again soon! Sincerely, Holiday Inn Express Hotel & Suites Neptune
"Nice night-before-NYC room"
We stopped here the night before driving into NYC the next morning. It is an easy drive (little more than one hour) into NYC. This hotel was up to the standards of the brand & a great value for the money!Genuine Expedia guest review
"Seven day visit to visit grandson and parents"
What a wonderful hotel to rest after spending the days with friends, relatives and grandson. So nice to get a good nights rest and a very good breakfast.Genuine Expedia guest review
"Very nice hotel"
Was here for business for 5 days. Its a very nice, clean, updated and fresh hotel. Rooms were always clean. Pillows weren't as comfy as they could be, but they were fine. Would definitely stay here again.Genuine Hotels.com guest review
"not what we expected"
Our stay did not start out as we had expected. We had to have the hotel change both of the rooms that we booked because neither was what Hotels.com claimed they would be. We needed a handicap accessible room for 3 adults, only to find out they only accomodate 2 adults. So our guests had to switch rooms and one had to sleep on on roll out bed. The second […] room was supposed to have a separate bedroom, and it was only two queen beds. The hotel did upgrade this room at no charge but only had a king bed available, so this is why we needed the roll out bed. So the rooms were not what we booked and our guests were not as comfortable as we were hoping for our weekend get away. The hotel staff was very polite and the hotel was very clean. Our family also enjoyed the pool. Read moreGenuine Hotels.com guest review
"Close to major highways"
Very clean room and wonderful hot breakfastGenuine Hotels.com guest review
"felt like we were in an elegant home"
loved our accommodations, the pool, the staff, the convenience to our family get together......would have liked better breakfast offerings, which were skimpy the 2 nights we were there.Genuine Hotels.com guest review
"Home on business"
The hotel was very clean and the staff friendly. When I ran into trouble connecting to my companies network I explained the situation to the manager and they gave me access to the secure network. Very helpful so I could complete business while visiting family. I would recommend staying here to anyone who wants a clean, quiet and affordable hotel.Genuine Hotels.com guest review
The doors to the hallway are heavy and close automatically. We could hear the doors banging shut till about 11 pm and then they started again around 6:30 am. The doors slamming shut were very loud and disturbingGenuine Expedia guest review
"holiday Inn Express neptune"
Brand new, clean, nice rooms, courteous staffGenuine Hotels.com guest review
Was skeptical, but very pleased after my stay.. Very quiet calm relaxing environment. Exactly what I needed!Genuine Expedia guest review
A good time was had by all!Genuine Hotels.com guest review
"Clean and convenient"
The room was clean, breakfast was adequate, and the hotel is centrally located to the jersey shore and garden state parkwayGenuine Hotels.com guest review
"Very clean, almost new like room."
Front desk person was a joy and very easy to work with. This was even though she had been putting in extra long hours to cover for her manager who recently had a baby. She was absolutely delightful!Genuine Expedia guest review
"Great room, great price"
Clean, updated, great service!Genuine Hotels.com guest review
The hotel is clean staff is nice. Couldnt have asked for anything more.Genuine Hotels.com guest review
"Nice place - Good Breakfast"
Nice clean hotel, friendly staff and delicisous breakfast.Genuine Hotels.com guest review
Pool, Internet, comfy bed. Why pay a fortune? Stay at the Express.Genuine Expedia guest review
Good hotel and staff very pleasant however they would not canceled our reservations when the wedding was canceled. This was not acceptable and I will not be staying there when the wedding will occur.Genuine Expedia guest review
"Nice enough hotel...BED AND PILLOWS STINK!!"
Front desk was efficient at check in especially for Christmas night. The little fitness room was adequate, pool is small, the kids staying there seemed to enjoy themselves. Business center was fine, easy to get on computer and print out boarding passes for return trip. Breakfast was a surprise in how much was offered. Being on a very persnickety diet, […] I was actually able to eat breakfast! (am gluten sensitive, so most breakfast items are off limits) I was able to have eggs and bacon or sausage daily. Husband LOVED the mini cinnamon rolls. All the tea/coffee we could drink. Our only complaint was the 'pillow top bed'...if that was a pillow top, I'd hate to see a regular mattress! The pillows were also very uncomfortable and when asked for feather pillows, they didn't have any to offer(so bring your own if it's important to you). A good night's sleep eluded us both for the duration of our stay. It was nice they had a clock radio with an aux jack for iPod, however, couldn't quite figure out how to use it. I would stay here again when visiting my family at the Jersey Shore. Thank you for a pleasant stay. Read moreGenuine Hotels.com guest review
"New Year's Eve"
I had a pleasant stay except the hotel did not have my reservation at check in but was able to correct. Checkout was also a problem since the elevator was not working and had to walk down with luggage. There should have been some form of notification that the one and only elevator was not working. When I questioned the staff, there was a very cavalier […] reply. Read moreGenuine Hotels.com guest review
"Beautiful, classy close to the music venues"
The weather was awful Saturday night it was great to stay in such a beautiful well equipped room after my boyfriend's show. We were exhausted, we're glad not to have to drive home and the accommodations were perfect. We'd stay here again.Genuine Expedia guest review
"Nice hotel with some room for improvement"
Great hotel, clean rooms and friendly staff. The breakfast, however was poor. The pancake device was not working, the ham and egg tasted terrible and the choice was very small. No sausage, no yoghurt very small selection of jams. Pool (compared to other hotels) very small and water too cold.Genuine Expedia guest review
"Great Hotel for the $$$"
Great service, clean with complimentary breakfast!Genuine Hotels.com guest review
The location of room was very loud doors slamming loud cleaning people talking outside our room at 830 am!! Wanted to change rooms because it was that bad!!Genuine Hotels.com guest review
Staff very helpful and friendly. Comfortable rooms.Genuine Hotels.com guest review
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