All hotels in Neptune City, New Jersey, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here3510 Highway 66, Neptune City, NJ, 07753, United States of America, ‏‎855-239-9222
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4.5 / 5Excellent

Score breakdown (from 214 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.5
  • Comfort
    4.6
  • Condition
    4.7
  • Neighborhood
    4.3
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4.0 / 5Excellent
"Extremely Satisfied Customer"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This was the second time I stayed at the Holiday Inn Express at Neptune for business. The hotel is extremely clean and the staff is very helpful and was always very courteous. The rooms are very clean and the cleaning service is excellent. The free breakfast is very nice and is more than adequate for a person like myself. I would not hesitate to stay their again if the situation arose.
Genuine Hotels.com guest review
4 night business trip Mar 18, 2015
Matthew
US
5.0 / 5Outstanding
"We will be back!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
My husband and I had to stay here while work was being done on our house. Front desk was very helpful and hotel was terrific.
Genuine Hotels.com guest review
1 night family trip Mar 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Neptune Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good breakfast. Love the morning swim. I wish the windows opened though. I like fresh air in the night.
Genuine Hotels.com guest review
2 night family trip Feb 26, 2015
Daniel
US
5.0 / 5Outstanding
"microwave/kitchen"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was very relaxing. Just what we needed, to be able to get a private night away from the kids. I just wish there was a kitchen to order things. And, a microwave, to reheat things that we order, or, bring with us. Other than that, we totally enjoyed he stay. Until my fiancé had to leave for work, lol. But, thank you for a peaceful night of comfort. We will be back.
Genuine Hotels.com guest review
1 night romance trip Feb 5, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice would go back
Genuine Hotels.com guest review
1 night family trip Feb 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Business trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very clean hotel. Great service.
Genuine Hotels.com guest review
2 night business trip Jan 18, 2015
Lori
US
5.0 / 5Outstanding
"central convenient location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
3rd stay there, excellent service and convenient location.
Genuine Expedia guest review
Other trip Jan 19, 2015
A Traveler
US
4.0 / 5Excellent
"Consistently good stay close to Seabrook Village"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
This was our third or fourth stay at the HIE Neptune, and it once again delivered a comfortable place to stay that is super-convenient to dad-in-law's accommodation at Seabrook Village. It offers good wheelchair access, with plenty of space in the room around the bed and in the room generally, and decent table spacing in the breakfast room. Front desk staff were friendly and helpful whenever we encountered them, and the breakfast room staff obliged by opening a fresh half-gallon of milk for me even though they were in the midst of closing down the breakfast service (which was acceptable for an HIE if not exciting fare; new addition is the pancake maker, source of endless fascination for two little kids that morning!).
Genuine Expedia guest review
Other trip Jan 15, 2015
Jean
US
4.0 / 5Excellent
"Clean and comfortable hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
I've stayed at this hotel on previous occasions and find it to be wonderful with the exception of the breakfast in the morning. There is rarely the presence of staff to tend to empty hot water, problems in using the pancake/waffle maker, food runs out, etc. Would gladly give this hotel facility all 5 ratings, but this happens at each of my stays. I would ask that the hotel address this issue as I noticed the frustration of the other hotel guests as well. Other than that, beautifully clean and comfortable hotel to stay at when in the Jersey Shore area.
Genuine Expedia guest review
Other trip Jan 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Wonderful Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is by far the nicest hotel I have stayed in for many years. Clean, new, comfy beds, great breakfast, nicest of staff. I wholeheartedly recommend it. It is only five minutes from the beach in Asbury Park. For me that is close enough.
Genuine Hotels.com guest review
1 night family trip Dec 26, 2014
kris
US
5.0 / 5Outstanding
"Nice Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was a really nice stay with a nice pool! Although being located off a highway it was still very quiet.
Genuine Hotels.com guest review
3 night trip Dec 6, 2014
A Traveler
US
4.0 / 5Excellent
"Pre-holiday stay."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The place is very noisy, even when not full. The room doors slam shut every time someone comes and goes from their rooms and sound carries down the halls. The doors and rooms need better sound dampening, and/or the doors need to be adjusted for a slow and quiet close instead of slamming shut!
Genuine Hotels.com guest review
1 night family trip Nov 26, 2014
A Traveler
US
4.0 / 5Excellent
"SATISFIED CUSTOMER"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Me and my friend enjoyed our stay very much. I would definitely recommend holiday inn express to others.
Genuine Hotels.com guest review
1 night trip with friends Nov 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Home away from home"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was very friendly and helpful. I was in town for a family funeral and it was comforting to stay at the HI express.
Genuine Hotels.com guest review
3 night family trip Nov 9, 2014
Barbara
US
5.0 / 5Outstanding
"Easy and Comfortable!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our kids live near the beach, but the b and b's are always old and uncomfortable. We live in Morristown and come to the shore on the parkway. The location of this place is perfect because it answers all of our needs. Near the kids, near the beach, clean and comfortable.
Genuine Hotels.com guest review
1 night family trip Nov 9, 2014
Helen
US
3.0 / 5Good
"Not a good nights sleep"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
The hotel was nice. When we arrived the lobby had water coming in from rain, towels were on the floor. We were on the first floor and the nights were very noisy, doors slamming, people talking load in the hallways up until 12 a.m. The last night was the worst and I called front desk but it didn't stop. So I was disappointed with that part. But the hotel was convenient to local attractions.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel of Neptune
Dear Tammy, Thank you for taking the time to review your recent stay at the Holiday Inn Express & Suites Neptune. We are happy to hear you enjoyed your accommodations, but we do apologize you experienced some inconveniences. We have addressed the noise issue with management, and it will be addressed with security and the rest of the staff to ensure they are keeping guests quiet late at night. We want to make sure that all of our guests have an exceptional stay, and we are disappointed the noise hindered your sleep. Thank you again, and we hope you consider staying with us again soon. Sincerely, Holiday Inn Express & Suites Neptune
4 night business trip Oct 22, 2014
Tammy
US
5.0 / 5Outstanding
"Pleasant stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel. Friendly, helpful staff.
Genuine Hotels.com guest review
2 night family trip Sep 28, 2014
Robert
US
5.0 / 5Outstanding
"Nice Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
While it wasn't the cheapest place I really liked this hotel. While it's right off the Garden State Parkway it's in a very quiet location. Nice room with very comfortable bed.
Genuine Hotels.com guest review
1 night business trip Sep 20, 2014
A Traveler
US
4.0 / 5Excellent
"Great location, clean"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We loved being next door to the Wawa! Clean and comfortable accommodation. Recommend highly.
Genuine Hotels.com guest review
1 night trip Sep 7, 2014
Ladytravels
US
5.0 / 5Outstanding
"great value hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
was very happy. beds very comfy,
Genuine Hotels.com guest review
1 night trip Sep 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Fabulous stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed two nights, best pillows and mattress of entire vacation. Staff were helpful courteous and unobtrusive. Arrived late in need of dinner and they told us where to get great food delivered to our room reasonably priced. Can't say enough about how clean, comfortable and great our stay was!
Genuine Hotels.com guest review
1 night family trip Sep 14, 2014
A Traveler
US
4.0 / 5Excellent
"One night stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stayed one night while down the shore and the hotel was perfect. Very clean and maintained.
Genuine Hotels.com guest review
1 night trip Aug 29, 2014
Ramon
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
over all stay great howel ever coffee was water down and the second daythe coffee cups were smaller
Genuine Hotels.com guest review
2 night trip Aug 25, 2014
posey brown
US
4.0 / 5Excellent
"Close to shore"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Stayed here before a day at the beach. Room was clean, but had a funny smell when you first enter the room. Other than that, couldn't complain. The staff at front desk was very friendly.
Genuine Hotels.com guest review
1 night trip Aug 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Stay - Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was great. Room was spacious. Very clean. And it looked all brand new. Breakfast was good. Basic bagel, juce, coffee, muffings and the a like. Hotel easy accesible and not far from beach. Will go again
Genuine Hotels.com guest review
2 night trip Aug 13, 2014
RA
US
4.0 / 5Excellent
"Nice"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Everything was fine except I was not sure whether they registered my IHG card, which did not show a number.
Genuine Expedia guest review
Other trip Aug 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very impressive. We were very happy and pleased to stay at the Holiday Inn Express. Wonderful amenities including breakfast. Lovely landscaping, polite staff, and clean spacious rooms. A weight room, game room, and pool at your fingertips. We'll come back again.
Genuine Hotels.com guest review
2 night family trip Aug 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Trip for a memorial for our friend ."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We enjoyed staying at your Hotel. We will defiantly stay at this Hotel again.
Genuine Hotels.com guest review
4 night business trip Jul 20, 2014
Janet
US
5.0 / 5Outstanding
"Great hotel!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is our second time staying here. The rooms are great and very nice. Minus a very rude housekeeper, it was a perfect stay.
Genuine Hotels.com guest review
1 night trip Jul 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice and clean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was exactly what I was looking for. Very clean and everyone is very friendly and helpful. The rooms are nice size and relatively quite. We were on the first floor and didn't hear any noise above us. The pool was clean albeit small. The location is convenient- close to highways, restaurants and beaches. The only thing I would recommend is if you don't like to hear hallway noise ask for a room that is not on pool level. Breakfast was you're usual fare offered at other hotels. I would stay here again in a minute!
Genuine Hotels.com guest review
1 night trip Jul 2, 2014
Mrs. Torres
US
5.0 / 5Outstanding
"convienient location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
we had to alter our plans but the locatiion of our hotel made it fairly convienient to get to New York City, Atlantic City, and the beaches at Ocean Grove, and asbury Park.
Genuine Expedia guest review
Other trip Jul 7, 2014
Rick
US
4.0 / 5Excellent
"Lovely hotel close to many beach attractions."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My family and I enjoyed our stay immensely. Every need was met except when we asked for linens changed they didn't change pillow cases. The kids loved the pool & breakfast buffet. Each employee we encountered was friendly. A pharmacy, grocery store and multiple restaurants were blocks away, not walking but a quick drive.
Genuine Expedia guest review
Other trip Jul 2, 2014
Charissa
US
4.0 / 5Excellent
"Nice place"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything was great except that house keeping was bangiing on my door at 8:30 am. Always remember to put your do not disturb sign on the door.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel of Neptune
Dear Larry, Thank you for taking the time to review your stay with us at the Holiday Inn Express Hotel & Suites Neptune. We are happy to hear that you enjoyed your accommodations and your stay, but we sincerely apologize that housekeeping knocked on your door at 8:30am. This is not typical of our staff. Housekeeping typically starts cleaning rooms between 9am and 10am. We will make sure that they are not knocking on doors any earlier than that in the future. Thank you again for your wonderful review, and we hope you choose to stay with us again soon! Sincerely, Holiday Inn Express Hotel & Suites Neptune
Other trip Jun 11, 2014
Larry
US
5.0 / 5Outstanding
"Nice night-before-NYC room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stopped here the night before driving into NYC the next morning. It is an easy drive (little more than one hour) into NYC. This hotel was up to the standards of the brand & a great value for the money!
Genuine Expedia guest review
Other trip Jun 2, 2014
Sharon
US
5.0 / 5Outstanding
"Seven day visit to visit grandson and parents"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
What a wonderful hotel to rest after spending the days with friends, relatives and grandson. So nice to get a good nights rest and a very good breakfast.
Genuine Expedia guest review
Other trip Jun 2, 2014
Arizona Don
US
5.0 / 5Outstanding
"Very nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was here for business for 5 days. Its a very nice, clean, updated and fresh hotel. Rooms were always clean. Pillows weren't as comfy as they could be, but they were fine. Would definitely stay here again.
Genuine Hotels.com guest review
5 night business trip May 4, 2014
A Traveler
US
3.0 / 5Good
"not what we expected"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Our stay did not start out as we had expected. We had to have the hotel change both of the rooms that we booked because neither was what Hotels.com claimed they would be. We needed a handicap accessible room for 3 adults, only to find out they only accomodate 2 adults. So our guests had to switch rooms and one had to sleep on on roll out bed. The second room was supposed to have a separate bedroom, and it was only two queen beds. The hotel did upgrade this room at no charge but only had a king bed available, so this is why we needed the roll out bed. So the rooms were not what we booked and our guests were not as comfortable as we were hoping for our weekend get away. The hotel staff was very polite and the hotel was very clean. Our family also enjoyed the pool.
Genuine Hotels.com guest review
1 night trip May 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Close to major highways"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean room and wonderful hot breakfast
Genuine Hotels.com guest review
1 night trip Apr 28, 2014
kaps
US
5.0 / 5Outstanding
"felt like we were in an elegant home"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
loved our accommodations, the pool, the staff, the convenience to our family get together......would have liked better breakfast offerings, which were skimpy the 2 nights we were there.
Genuine Hotels.com guest review
2 night trip Apr 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Home on business"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel was very clean and the staff friendly. When I ran into trouble connecting to my companies network I explained the situation to the manager and they gave me access to the secure network. Very helpful so I could complete business while visiting family. I would recommend staying here to anyone who wants a clean, quiet and affordable hotel.
Genuine Hotels.com guest review
8 night business trip Mar 28, 2014
Jason
US
4.0 / 5Excellent
"Noisy"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The doors to the hallway are heavy and close automatically. We could hear the doors banging shut till about 11 pm and then they started again around 6:30 am. The doors slamming shut were very loud and disturbing
Genuine Expedia guest review
Other trip Apr 8, 2014
Linda
US
5.0 / 5Outstanding
"holiday Inn Express neptune"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Brand new, clean, nice rooms, courteous staff
Genuine Hotels.com guest review
2 night business trip Apr 1, 2014
Doug McDaniel
US
5.0 / 5Outstanding
"Great!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Was skeptical, but very pleased after my stay.. Very quiet calm relaxing environment. Exactly what I needed!
Genuine Expedia guest review
Other trip Mar 9, 2014
Taylor
US
5.0 / 5Outstanding
"Excellent Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A good time was had by all!
Genuine Hotels.com guest review
2 night romance trip Feb 28, 2014
pop
US
4.0 / 5Excellent
"Clean and convenient"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The room was clean, breakfast was adequate, and the hotel is centrally located to the jersey shore and garden state parkway
Genuine Hotels.com guest review
2 night business trip Feb 21, 2014
traveler
US
5.0 / 5Outstanding
"Very clean, almost new like room."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Front desk person was a joy and very easy to work with. This was even though she had been putting in extra long hours to cover for her manager who recently had a baby. She was absolutely delightful!
Genuine Expedia guest review
Other trip Feb 20, 2014
D
US
5.0 / 5Outstanding
"Great room, great price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Clean, updated, great service!
Genuine Hotels.com guest review
1 night trip Feb 4, 2014
A Traveler
US
5.0 / 5Outstanding
"great place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is clean staff is nice. Couldnt have asked for anything more.
Genuine Hotels.com guest review
1 night business trip Jan 25, 2014
john
US
5.0 / 5Outstanding
"Nice place - Good Breakfast"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice clean hotel, friendly staff and delicisous breakfast.
Genuine Hotels.com guest review
2 night trip Jan 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Good deal"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Pool, Internet, comfy bed. Why pay a fortune? Stay at the Express.
Genuine Expedia guest review
Other trip Jan 20, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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