Book online or call:
800-246-835724 hours a day, 7 days a week
"NO COMPLAINTS"Reviewed by a Hotels.com guest on May 6, 2012
I was not disappointed in any way. The location was easy to get to and a magnificient view from the room of Niagara Falls set the tone for the whole weekend. Dinning was great and service was above my expectations. What more can I say.
"great experience"Reviewed by a Hotels.com guest on May 5, 2012
great hotel with phenomenal service from the front desk staff. i noticed there were no robes in our room and mentioned it to the front desk as we left to visit the falls just so they were aware and i wouldnt get charged for them. i told them i really didnt need them. when we came back, there were 2 robes in the room, fresh cookies on the desk, new chocolates on the headboard, the bed was remade, and there was a hand-written note. could not have been happier with the stay
Reviewed by a Hotels.com guest on May 4, 2012
This guest did not leave a comment.
"good location for Town Ballroom events"Reviewed by a Hotels.com guest on May 4, 2012
Although we didn't spend very much time at the hotel, the staff called to see if we needed anything and they delivered. The beds were comfy, bathroom roomy and nice TV. The free breaky the next morning was good and better than most others I have had.
Reviewed by a Hotels.com guest on May 4, 2012
This guest did not leave a comment.
Location.
This Niagara Falls inn is conveniently close to the airport, near Skylon Tower and Niagara Fallsview Casino Resort. Also nearby are Fallsview Indoor Waterpark and Horseshoe Falls.
Features.
Empress Inn & Suites has an indoor pool and a fitness facility. Complimentary wireless Internet access is available in public areas. This Niagara Falls property has a restaurant and a bar/lounge. A reception is complimentary to guests. Guests have complimentary access to a casino shuttle. Guest parking is complimentary. The staff can arrange concierge services, tour/ticket assistance, limo/town car service, and translation services. Additional amenities at this Victorian property include a casino, multilingual staff, and barbecue grills. The property may provide extended parking privileges to guests after check-out (surcharge). This is a smoke-free property. A total renovation of this property was completed in July 2009.
Guestrooms.
Empress Inn & Suites has 80 guestrooms. Rooms feature balconies with city or courtyard views. 32-inch plasma televisions are equipped with premium digital channels, free movie channels, and video-game consoles. Guestrooms provide complimentary wireless Internet access, speakerphones, MP3 docking stations, and free local calls. Beds have pillowtop mattresses, Egyptian cotton linens, and premium bedding. Each guestroom is individually decorated and furnished. All guestrooms provide sofa beds and desks. Guestrooms feature microwaves and refrigerators. Bathrooms offer shower/tub combinations, designer toiletries, and complimentary toiletries. Additional amenities include washers/dryers, air conditioning, and soundproofing. Guestrooms are accessible via exterior corridors. In addition, amenities available on request include hair dryers and irons/ironing boards. Housekeeping is offered. Rollaway beds are available. All guestrooms at Empress Inn & Suites are non-smoking.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Empress Inn & Suites has a restaurant serving breakfast, lunch, dinner, and brunch. A complimentary reception is served.
Recreational amenities at the inn include an indoor pool and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Big attractions accompany the big falls experience in Canada. Fallsview Indoor Water Park, one of the continent’s largest, sits at the foot of the Rainbow Bridge. Nearby, MarineLand Canada features killer and beluga whales. Gamblers can chose between Casino Niagara and Fallsview Casino Resort, one of Canada’s largest. On a clear day, visitors can see Toronto atop the 520-foot Skylon Tower.
see all hotels in Niagara Falls"would not recommend this hotel to anyone"
This guest did not leave a comment.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
