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Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen

20.75637, -86.963
4.5 stars
Ctra. Chetumal - Puerto Juárez, Km. 309, Lote 5, Playa Paraiso, Playa del Carmen, 77710 Mexico ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $1,332
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4.9 74 5

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    Iberostar Grand Hotel Paraiso All Inclusive
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    1 room,  2 adults 
    Adults Children
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    Landmarks near Iberostar Grand Hotel Paraiso All Inclusive

    • Playa Paraiso Hotels - Playa del Carmen 510 yards
    • Maroma Hotels - Riviera Maya 830 yards
    • Playa Paraiso Golf Course Hotels - Playa del Carmen 1200 yards
    • Maroma Beach Hotels - Playa del Carmen 2.0 miles
    • Tres Rios Ecopark Hotels - Playa del Carmen 4.6 miles
    • All landmarks in Playa del Carmen

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    Overview of Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen

    Location.
    Iberostar Grand Hotel Paraiso All Inclusive sits on a private beach in Playa del Carmen, within easy reach of Playa Paraiso and Maroma Beach. Other attractions in the area include Tres Rios Ecopark.

    Property Features.
    At this all-inclusive property meals and beverages at onsite restaurants and bars are included in room rates. Taxes and gratuities, recreational activities, and entertainment may be included. Charges may apply for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Iberostar Grand Hotel Paraiso All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like scuba diving and snorkeling.

    Public areas are equipped with wireless Internet access (surcharges apply). Additional amenities at this 4.5-star resort include an outdoor pool, an indoor pool, and a health club. Guest parking is complimentary.

    Guestrooms.
    Rooms feature balconies with ocean, pool, or garden views. The 310 air-conditioned guestrooms at Iberostar Grand Hotel Paraiso All Inclusive include MP3 docking stations and CD players. For a surcharge, guests can use the in-room wireless high-speed Internet access. Televisions are equipped with satellite channels and pay movies. Bathrooms offer jetted bathtubs, double sinks, scales, and bathrobes. In-room refrigerators, minibars, and coffee/tea makers are provided. Additional amenities include safes and slippers. Housekeeping is offered daily.

    Image of Iberostar Grand Hotel Paraiso All Inclusive, Playa del Carmen
    4.9 out of 5 Outstanding (74 reviews)
    (Neighborhood average 3.7)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Best all inclusive I´ve ever been. I would need more stars for this hotel. We where at a front room in the beach, and was excelent. All instalations,... pools, spa, gym, excelente quality. Food, excelente. You have 5 restaurants all diferents, and very nice. You have to go... by Pedro  from Uruguay on 02/05/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $1,332
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Ocean view junior suite

    Ocean front junior suite

    Standard junior suite

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Minimum guest age is: 18
    • Check-in time starts at: 2 PM
    • Check-out time is: noon
    • Caters to adults only
    • Caters to couples
    • MasterCard
    • Visa

    • Children 18 years old and younger are not permitted at this adults-only property.
    • All guests staying in hotel guestrooms must be registered with the hotel.

    Amenities

    • General
    • Beach/pool umbrellas
    • Garden
    • Gift shops or newsstand
    • Number of floors - 3
    • On private beach
    • Poolside bar
    • Shopping on site
    • Swimming pool - indoor
    • Swimming pool - outdoor
    • Total number of rooms - 310
    • See more facilities
      • Air-conditioned public areas
      • Beach sun loungers
      • Beach towels
      • Beach umbrellas
      • Private beach - direct access
      • Tennis on site
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Bathrobes
    • Bathroom phone
    • Clock radio
    • Desk
    • Double sink
    • Electronic/magnetic keys
    • In-room safe
    • Iron/ironing board
    • Window opens
    • Yard
    • See more room details
      • Air conditioning
      • Balcony
      • Bathroom scale
      • CD player
      • Ceiling fan
      • Coffee/tea maker
      • Complimentary bottled water
      • Courtyard view
      • Daily housekeeping
      • Garden view
      • Hair dryer
      • Jetted bathtub
      • Makeup/shaving mirror
      • Minibar
      • MP3 docking station
      • Ocean view
      • Pay movies
      • Phone
      • Pillow menu
      • Pool view
      • Refrigerator
      • Satellite TV service
      • Slippers
      • Voice mail
      • Wake-up calls
      • Wireless Internet access (surcharge)
    • Services
    • Free parking
    • Nightclub
    • Sauna
    • Security guard
    • Self parking
    • Spa services on site
    • Steam room
    • Tour assistance
    • Valet parking
    • Wedding services
    • View more services
      • Full-service health spa
      • Health club
      • Multilingual staff
    • Business & Event
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Technology support staff
    • Translation services
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    No tourist, leisure or business trip can do without an excellent, varied, elaborate and quality kitchen, hence, the Grand Hotel Paraiso has four restaurants, a five star buffet, snack/bar/grill on the beach and at the pool, six bars as well as 24 hour room service.

    The hotel offers a variety which includes all types of meals and drinks in any of the venues served by skilled chefs and bartenders: international cuisine with a large variety of fresh fruits and vegetables, succulent main dishes as well as delicious desserts; a la carte Americans steaks grilled, broiled or barbecued; Italian, Japanese and Mexican cuisine among others.

    Venezia Italian Restaurant
    Haiku Japanese Restaurant
    Latelier Gourmet Restaurant
    Bella Vista Buffet Restaurant

    Recreation

    If the Grand Paraiso Iberostar Grand Collection deserves the sobriquet 'Hotel of hotels' it’s for having thought, from its conception, how best to offer its guests a superb selection for comfort and service, but also the time to relax, have fun and get fit.

    Therefore, there are facilities to practice various sports: fitness center with machines; aerobic, gymnastics, dance, yoga, tai chi or spinning rooms; outdoor shooting facilities, archery, tennis, basketball, volleyball, beach volleyball, table tennis, darts and billiards. As for water sports: catamaran, kayak, introduction to diving in the pool, snorkeling and water polo.

    On the other hand, water sports and activities such as the banana boat, boat trips, PADI diving school, jet-skiing, parasailing, sailing lessons, water skiing and windsurfing can be arranged at special prices.

    The best golf of the Grand Paraíso
    The Mayan ruins that surround the course inspired the designer PB Dye, who designed, between hills and grounds of varying difficulty, a golf course of exceptional dimensions (par 97).

    The Iberostar Playa Paraíso Golf Club welcomes seasoned golfers and neophytes. Therefore, residents of the hotel can go out and play, hit balls on the practice field or spend time on the putting green to improve their strokes (18 holes free per person for stays of 3 and 4 nights, and two courses for stays 5 days or more, with food and beverage service included during the game; equipment separate).

    Shopping
    Souvenirs, fashion, media or staples are easy to find in stores that the hotel offers its guests. A small, select commercial area where you can browse, sample and purchase Mexican products as well as products from the best international companies.

    The perfect place to celebrate weddings (only one per day), anniversaries, honeymoons or special banquets, Iberostar offers its guests a coordinator who will handle reservations and attend to all the details. The participants only have to concentrate on enjoying themselves.

    Meeting and Conventions
    The Grand Hotel Paraíso has a convention center of 4826 sq. ft., seven halls and the capacity to accommodate up to 1,200 guests, served by a team of specialists with extensive experience in organizing events. Private rooms, public address systems, screens, connections, catering, desk, we only need a list of what you need.


    • Aerobics on site
    • Banana boat nearby
    • Basketball on site
    • Boat launch on site
    • Golf - driving range on site
    • Golf lessons on site
    • Kayaking on site
    • Scuba diving on site
    • Snorkeling on site
    • Swimming on site
    • Table tennis on site
    • Tennis on site
    • Volleyball on site
    • Water skiing nearby
    • Windsurfing nearby
    • Yoga classes/instruction on site

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Playa del Carmen, Mexico
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    20.75637, -86.963
    Hotel coordinates:

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    Iberostar Grand Hotel Paraiso All Inclusive Maroma

    A short guide to Maroma

    Between the quite fishing village of Puerto Morelos and the lively international scene in Playa del Carmen lies the Maroma area. Undeveloped white-sand beaches provide a tranquil escape from the crowds, and off-shore reefs offer plenty of interesting terrain for snorkeling.

    see all hotels in Playa del Carmen

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Playa Paraiso - 500 yards

    0.50 - 1.0 mi

    • Playa Paraiso Golf Course - 1200 yards

    1.0 - 3.0 mi

    • Maroma - 1.4 miles
    • Maroma - 1.4 miles
    • Maroma Beach - 2.0 miles

    3.0+ mi

    • Tres Rios Ecopark - 4.6 miles
    • El Camaleon Golf Club - 6.5 miles
    • Dr. Alfredo Barrera Marin Botanical Garden - 7.3 miles
    • Gran Coral Golf - 8.4 miles
    • Puerto Morelos Town Square - 8.4 miles
    • Playa Del Carmen Airport (PCM) - 12 miles
    • Cozumel Intl. Airport (CZM) - 17 miles
    • Cancun Intl. Airport (CUN) - 20 miles
    • Isla Mujeres Airport (ISJ) - 37 miles
    All hotels in Playa del Carmen, Mexico
    Reviews
    • All (74)
    • Business (0)
    • Romance (4)
    • Family (0)
    • Friends (1)
    • Other (69)
    4.9 / 5
    Outstanding

    Score breakdown (from 74 reviews)

    • 5.0
      (69)
    • 4.0
      (3)
    • 3.0
      (1)
    • 2.0
      (1)
    • 1.0
      (0)

    Average rating for:

    • Cleanliness
      4.9
    • Service
      4.8
    • Comfort
      4.9
    • Condition
      4.8

    Reviews: Overall

    • <Previous
    • Page 1 of 2
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    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    ""I would need more stars to rate""

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Best all inclusive I´ve ever been. I would need more stars for this hotel. We where at a front room in the beach, and was excelent. All instalations, pools, spa, gym, excelente quality. Food, excelente. You have 5 restaurants all diferents, and very nice. You have to go...
    Genuine Expedia guest review
    Response by Iberostar Grand Hotel Paraiso All Inclusive Dear guest, Thank you so much for your wonderful comments. It is tremendously flattering to see that our efforts to exceed our guests' expectations have such recognition, and that you were so happy with your room, the hotel grounds, the spa and our cuisine. We are looking forward to your next visit Warm regards,
    Other trip
    Feb 5, 2013
    Pedro
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Destination Wedding great trip!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Best overall food quality, especially at the restaurants, that I've experienced at an all-inclusive.
    Genuine Expedia guest review
    Response by Iberostar Grand Hotel Paraiso All Inclusive Dear Guest, Thank you for your generous review. We were happy to learn that you had an excellent vacation and that you were pleased with our service. We appreciate that you have taken the time to acknowledge the efforts of our dedicated team and without a shadow of a doubt they will be motivated by your kind words. It was our pleasure to have served you and we hope that you will consider us as your vacation destination the next time you are thinking of visiting the Riviera Maya. Best Regards, Quality Manager Iberostar Mexico
    Other trip
    Jan 29, 2013
    A Traveller
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Quality R&R"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    We loved the place!! My husband and I were looking for someplace to go for a long weekend and we heard good things around Iberostar Grand Resorts, so we thought why not. Well, it exceeded our expectations! We have had the opportunity to stay in many nice places, therefore, it is hard to impress us, but this hotel did. The service was excellent and everyone […] was very friendly and extremely accommodating. We recommend going for the upgraded room. We stayed in an ocean front room with a Jacuzzi and didn’t bother leaving the room for two of our four days except for dinner. Room service delivered everything we needed, and with great views and great music (bring your iPod to plug into their docking station), we just relaxed and enjoyed each other’s company. The breakfast and lunches were excellent with a great variety of choices. Dinners were good, but not great, and I don’t recommend going to the shows. One other side note, I rated the condition of the property a 4 out of 5 because I thought the outside furniture cushions were tired and in need of replacing. Read more
    Genuine Expedia guest review
    Response by Iberostar Grand Hotel Paraiso All Inclusive Dear guest, Thank you so much for your kind review and for choosing us to spend your special weekend. We are really happy to have exceeded your expectations, since that is actually one of our most important goals. Thank you for your constructive criticism of the outside furniture cushions. We do have a maintenance program in order but we have passed on your comments to Management and our Maintenance Head to look into this. We hope we can host you and your husband very soon, it would be a great pleasure. Sincerely,
    Other trip
    Jan 5, 2013
    Robin
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Fantastic resort experience and world class golf!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Check-in was a breeze and our room was ready at 11:30 AM when we arrived. The Grand All Inclusive-Adults only hotel and grounds are in excellent shape. Everything in the room worked and the view was great even though we were in the main 7200 block of rooms, farthest back from the beach. Janine, a Swiss receptionest deserves extra Kudos for clarifying […] and getting approval for our unlimited golf package that they had no record of.She also helped us to get our boarding passes upon departure. All in all the staff are to be commended for their superb service. Truly 5 Star - White Glove quality! We will definetly return to the "Grand" Read more
    Genuine Expedia guest review
    Other trip
    Dec 29, 2012
    Tom
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Great hotel!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everything was outstanding!!! Staff was everywere and very helpful all the time.
    Genuine Expedia guest review
    Other trip
    Dec 26, 2012
    A Traveller
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "very nice place"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    our only complaint was the quality of the food. Not on the same level as the Iberostar GRand Rose Hall or Iberostar GRand Bavaro.
    Genuine Expedia guest review
    Other trip
    Dec 24, 2012
    steve
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Great resort for couples old and young."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Iberostar hotels are tops in our travel experience. This is our first stay at one of their 5 star resorts and every aspect met or exceeded our expectations. The credit for this goes to the staff at all levels because of thier hard work, attention to detail and friendlyness. Beach was very good.
    Genuine Expedia guest review
    Other trip
    Dec 16, 2012
    A Traveller
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Another Awesome Vacation at the Grand!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was our 5th vacation in this resort. We love it! I can not imagine anyone not loving this hotel~~ There isn't anything the staff won't do to make you happy!!
    Genuine Expedia guest review
    Other trip
    Dec 9, 2012
    Lori
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Great All Inclusive"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I wasn't initially impressed by the reception area, but once you get into the hotel you see how beautiful it is. From the marble floors, to the frescos on the ceilings. The service is outstanding. Everyone is friendly and helpful. The service is efficient. The quality of food and alcohol is top notch. Other AI I've been to charge extra for surf and […] turf. Here you can have it for lunch and dinner. The room is large and the bed is so comfortable, I wish I could buy one and bring it home. My husband golfed three times. It was so nice to not have to travel to a golf course. We had massages on the beach. You get a concierge and a butler. Your every need is met. Read more
    Genuine Expedia guest review
    Other trip
    Dec 6, 2012
    Donna
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Perfect place for vacation when winter at home."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The food selection and presentation was excellent in buffet. The Japanese restaurant was very poor - it was the worst place to eat. The best food was in Italian place and French restaurant. The Turf and Surf restaurant had great wine selection and desserts but food was so so. The rest was fantastic!
    Genuine Expedia guest review
    Other trip
    Dec 3, 2012
    A Traveller
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Iberostar Grand Hotel Paraiso"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    4th time at this resort. Never wish to stay any place else!
    Genuine Expedia guest review
    Other trip
    Nov 27, 2012
    A Traveller
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Amazing vacation!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We read the reviews before our stay and they are dead on. The buildings and grounds were excellent. The room was very clean. The people working there were superb. Victor, a butler in building 14, was very personal. We enjoyed getting to know him, even though we weren't in his building! He knew our names and always took the time to talk to us. Leticia, […] our waitress in the Italian restaurant, was fabulous! The whole staff and service was phenomenal! We can't wait to go back! Read more
    Genuine Expedia guest review
    Other trip
    Nov 23, 2012
    Gary
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    4.0 / 5
    Excellent
    "Beautiful Beach, White Sands"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Overall, we enjoyed staying at the resort. The positives were the entertainment and the staff. The shows were done professionally and were of high quality. The staff were very friendly and helpful. The grounds were clean and it seemed staff were constantly working on keeping in that way. Another positive was the availability of high quality alcohol. […] Now, the negatives: the biggest one was the unavailability of wireless Internet in their rooms. It was a major inconvenience and a hotel of this caliber should provide this service in if not every room in their high end rooms. Even though their rooms were clean the bed mattress was not comfortable and actually too soft. The food was average with breakfast being the best of the meals. Another minor negative was that the rooms sound proofing was poor. You could hear others in their room or staff walking, or pulling carts in the hallway. Read more
    Genuine Expedia guest review
    Other trip
    Nov 22, 2012
    A Traveller
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Best accommodations I have stayed at!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Fantastic, second time there and we will be back next year. Service and accommodations second to none. These type of accommodations would cost 5 times the cost in US. Weather fantastic. I will warn volleyball players, Jesus is very good as is all the Starfriends. Fantastic exercise facilities for those who like to exercise. I have also stayed at the […] Maya and the extra $$ for the Grand is well worth it, but both are exceptional values! Housekeeping is at a different level. I could not find dust anywhere, even on the stairwells, above doors, windows etc. I would rather use their restrooms then the ones in my home (don't tell my wife). It is the cleanest establishment I have stayed at! Another fantastic vacation! Read more
    Genuine Expedia guest review
    Other trip
    Nov 9, 2012
    Pat
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Superb - but with a caveat...."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great place - 5 stars well-deserved. Very special. Quiet and elegant. One WARNING to visitors: arrange your transport from airport BEFORE your arrival to Cancun! The Yellow Transfer personnel were insistent beyond rudeness in trying sell tour packages, literally pursuing us and delaying our departure for the resort by at least 30 minutes. Recommendation […] to hotel management: install a user-friendly way to print boarding passes for departing guests. Also: inform your concierge staff that shuttle to Playa del Carmen did NOT leave us off in best shopping area - we had to take another cab to Paseo del Carmen near ferry dock to find the best stores. Read more
    Genuine Expedia guest review
    Other trip
    Nov 6, 2012
    A Traveller
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Wonderful place to relax and unwind!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Aside from not having working WI-FI throughout the hotel, everything about the hotel is wonderful. Every employee greets you with a smile and goes out of their way to make your stay enjoyable. I would have liked to have seen the dinner buffet open more nights while we there, but it was probably do to the low occupancy of the hotel during our stay. I […] cannot compliment the hotel enough on every aspect of guest comfort and satisfaction; well done Iberostar, I cannot wait to return sometime in the near future! Read more
    Genuine Expedia guest review
    Other trip
    Nov 6, 2012
    Adam
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Hi class treatment"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Every detail well thought out! A great week that didn't disappoint. Pillows were my only issue but they had a pillow menu so I can't complain. Very remote which is both good and bad.
    Genuine Hotels.com guest review
    8 night trip in Oct 2012
    A Traveller
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was great they upgraded us to ocean front...no time share junk! which I love.
    Genuine Hotels.com guest review
    3 night trip in Oct 2012
    A Traveller
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    4.0 / 5
    Excellent
    "Adults only"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Pros: It was quite an elaborate and grand hotel, and the staff diligently cleaned and upkept the hotel quite well. They gladly fulfilled requests, you can even select what type of pillows you want. The alcohol was top-shelf and you could dictate what was stocked in your minibar. I highly recommend ordering a "Dirty Monkey" from the bar! This is the […] adults-only resort but you can visit the other hotels on the property if you choose. If you prefer to be active, they have a variety of activities included (archery, yoga, etc). Cons: The spa was not as luxurious as others I've been to, yet the service fees were even more pricey. Sadly, the biggest disappointment was the food - it was just okay (although seafood lovers may have a different opinion). Room service is 24hrs, but the selection is pretty dismal. Read more
    Genuine Expedia guest review
    Other trip
    Oct 23, 2012
    A Traveller
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Iberostar Grand was very grand!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Very surprised at how nice this hotel was. The Iberostar Grand was very impressive. Exceeded my expectations. I knew it would be nice; I wasn't expecting it to be this nice. Staff was always willing to provide anything you need. Restaurants were fantastic and the food was very good. Quality drinks was a major plus. High-end product makes the quality […] of your stay that much better. Finally, the golf course was great! Challenging and upkeep top notch. As an avid golfer i was really impressed with the quality of the course. Saw two monkey's on the course, too....and that was fun. Read more
    Genuine Expedia guest review
    Other trip
    Oct 23, 2012
    Adam
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Great place for single adults"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Fantastic trip! Beautiful resort (The Grand is one of several Iberostar hotels at the resort), great customer service, good food & drink, great location. As a single adult, I was a bit concerned about feeling out of place - I'd read about many other resorts catering specifically to couples, honeymoons, etc. - but I didn't find this to be the case at […] the Grand. The staff was very helpful and courteous, and always available with any questions or requests. The golf course was great - I went early, and didn't see another golfer until I finished my round - missed having GPS on the cart, and the premium rental clubs were just ok, but otherwise enjoyed it. Wish I could go back right away! Read more
    Genuine Expedia guest review
    Other trip
    Oct 19, 2012
    Juan
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Great hotel for relaxation without kids around"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This is a top notch hotel chain in superb vacation areas. I've never stayed at an Iberostar before, but some of my colleagues have. All the staff members knew our names. Beds were made up in the morning and set up for sleep while you were at dinner. The specialty restaurants were amazing, but I think the buffet was perfect with an amazing amount of […] different kinds of food. The view of the ocean is amazing. The pool and bar were perfect for daytime relaxing and pool games. Nice to not have any kids around! Read more
    Genuine Expedia guest review
    Other trip
    Oct 18, 2012
    Vinny
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Great place to stay!!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved the place, just found that it should be easer to get there.
    Genuine Hotels.com guest review
    4 night trip in Oct 2012
    A Traveller
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Romance trip
    Oct 8, 2012
    A Traveller
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Amazing!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Amazing. We WILL go back. Service, food, activities, entertainment, everything was perfect.
    Genuine Expedia guest review
    Other trip
    Oct 6, 2012
    Melissa
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Best Adults only hotel!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    workds cannot express the incredible experience we had at the Iberostar Grand Hotel Paraiso. The staff is second to none! Yaphet was the best as were the two Davids that served us. We felt truly spoiled and hated to leave! We will be back!
    Genuine Expedia guest review
    Other trip
    Sep 24, 2012
    Tiffany
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Great for couples"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I would rate our experience at Iberostar Grand as the best. The staff seemed to know what we needed or wanted before we knew ourselves. We will definitely return next year.
    Genuine Expedia guest review
    Other trip
    Sep 22, 2012
    Carol
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "The best vacation!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was unforgettable vacation! We have been to other Iberostar hotels, but Grand Paraiso was the best! The staff is kind and professional, the food is delicious and nicely presented, the drinks are the highest quality!! We would definitely return!
    Genuine Expedia guest review
    Other trip
    Sep 20, 2012
    Nataliya
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Beautiful and Friendly"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very friendly and attentative staff. Beautiful hotel and great restaurants. We reccommend this hotel.
    Genuine Expedia guest review
    Other trip
    Sep 16, 2012
    A Traveller
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    4.0 / 5
    Excellent
    "GOOD IS YOU WANT RELAX, BRING SOMETHING TO READ."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    THE HOTEL IS BEAUTIFULL, THE QUALITY OF THE LIQUOR ON THE BAR HAD TO BE UPGRADE, AND ALSO NEEDS MORE ENTERTAINMENT BECAUSE AT MIDNIGHT YOU HAVE TO GO TO BED THERE IS NOTHING TO DO, EVEN INTHE BAR THE MUSIC WAS SO SOFT THAT YOU GET SLEEPY. THE FOOD WAS GOOD BUT THERE IS NOT MEXICAN FOOD, NO CHILAQUILES FOR BREAKFAST, IT IS LIKE YOU WERE IN EUROPE NO […] IN MEXICO. THE TEQUILA IN THE BAR WAS CHEAP FOR A HOTEL 5 STARS. Read more
    Genuine Expedia guest review
    Other trip
    Sep 10, 2012
    PBZ
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Iberostar Gran Paraiso"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent service, the staff was very attentive and accomodating. Great place for a couples getaway, as it is all-inclusive adults only.
    Genuine Expedia guest review
    Other trip
    Aug 31, 2012
    A Traveller
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Couples paradise"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Grand was amazing. It had great night life, buffets were delicious, and the staff made you feel like royalty. I would recommend this resort to my friends, family, and anyone who wanted a relaxing getaway.
    Genuine Expedia guest review
    Other trip
    Aug 28, 2012
    Adelina
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Great for a girls getaway!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was, by far, the best vacation I have ever had. I have been to several and various locations and the service was excellent. I will stay there again.
    Genuine Expedia guest review
    Other trip
    Aug 27, 2012
    A Traveller
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Simply Amazing Luxurious Resort !"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    An excellent All-Inclusive 5 star resort. Enormous facility. The Grand is an Adults-Only hotel with 6 restaurants. The food in all restaurants is OUTSTANDING! Superb presentation and absolutely delicious- they even were able to accommodate me as a vegetarian without a problem. 3 pools: 1 large salt-water pool with pool bar, 1 large freshwater quiet […] pool, and 1 indoor pool. The Grand is part of a 5 hotel collection in Iberostar. The remaining 4 hotels are all accessible and one may use their pools, restaurants, bars as part of the all-inclusive plan. (The next door Maya hotel has a lazy river pool...) Simply Amazing Resort! My only 'complaint' is the "wait staff" at pools and beach. There are very few, and you rarely ever see them. Your best bet is to go to swim up bar and maneuver through the crowd around it. (I dont really drink much alcohol, but wanted water). But, the staff is extremely pleasant and welcoming! Activities available all day, as well as a unique show every night. Always something to do, gorgeous enormous facility, great people, delicious food, romantic setting, .... honestly you can't go wrong. Highly recommend! Read more
    Genuine Expedia guest review
    Other trip
    Aug 5, 2012
    Debi
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "THE BEST EVER!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We just returned from a week stay at the Grand and must say is it on eof the best places we have ever stayed! Service was excellent, food was great and the resort was perfect!! The staff worked hard and went above and beyond to fill your every need! We will return- it is definetely a 5 star experience and resort!
    Genuine Expedia guest review
    Other trip
    Jul 21, 2012
    A Traveller
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Excellent"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    One of the best Resorts I have ever stayed at. It was rated number 1 on Trip Advisor and I can see why.
    Genuine Expedia guest review
    Other trip
    Jun 18, 2012
    walkerchasan
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Beautiful resort"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel was as good as the ratings claimed it to be. 5 star resort. Personalized service. Big pool with adjacent swim up bar overlooking the ocean. Ala carte restaurants on site must go. Don't bother to venture to other Iberostar hotels in resort because lack of top shelf alcohol.
    Genuine Expedia guest review
    Other trip
    Jun 18, 2012
    Brian
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Can't Wait to Go Back!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Although my husband and I are not the most experienced world travelers, we do know a little something about great food, amenities and service...and the Iberostar Grand Hotel Paraiso topped even our highest expectations in every single category!!! Upon our arrival, we were greeted in the lobby with genuine smiles and a chorus of "welcome home" from the […] bell and front desk staff. A server was also there to welcome us with a tray of assorted drinks from the bar...our choice and the first taste we had of our "all inclusive" package. From there, we were shown to our room and then off to dinner with our friends for an incomparable meal at Tony's...surf & turf! The filet was perfect, the service was perfect, the atmosphere was perfect. After dinner, my husband and I returned to our room to find a warm bubble bath (dotted with red rose petals) drawn in the jacuzzi tub, our bed turned down and pillows fluffed, a tea light burner warming the most beautifully scented oil and a good night note with dark chocolates resting on the pillows...compliments of our butler. We never wanted for anything. The minibar was always stocked, the ice bucket was always filled...what an exciting adventure to go to our room each night to see what special treat the butler had for us! We enjoyed relaxing by the tranquility pool and moved to the main pool when we wanted a little more interaction with our fellow guests or wanted to participate in any of the activities that the Star Friends had to offer. Read more
    Genuine Expedia guest review
    Other trip
    Jun 9, 2012
    Lori
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "The Perfect Mexican Resort"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My wife and I have traveled to many places and we would have to say that this is the finest hotel that we have ever stayed in. The excellent service (individual room Butlers that will do anything you ask) , the attention to details, the quality of food (5 wonderful restaurants), and cleanliness of this hotel were beyond our expectations. If someone […] did not have a good experience at this hotel, then nothing will ever satisfy them. Read more
    Genuine Expedia guest review
    Other trip
    May 27, 2012
    John
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "better than imagined"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    everything was absolutely gorgeous and nicer than I imagined. Resort was beautiful. quiet, and immaculate. we wanted for nothing. They even found the camera charger we left in room and are mailing it back.
    Genuine Expedia guest review
    Other trip
    May 26, 2012
    sally
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    3.0 / 5
    Good
    "Over Rated..."

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    Over rated, priced, and promised. Poor food, lack of AC, only provide service for tips which is not what all inclusive is about.
    Genuine Expedia guest review
    Other trip
    May 24, 2012
    Sarah
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "The best hotel in Riviera Maya"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My wife and I spent a week in this hotel. What a paradise on the planet Earth! Customer service is flawless. Rooms are spacious and clean. Personnel are very friendly. We loved it all. We strongly recommend this hotel to any adult couples who are looking for an unforgettable romantic vacation in Mexico. If we could give this hotel 7 stars instead of […] five, we would certainly do that. Read more
    Genuine Expedia guest review
    Other trip
    May 21, 2012
    Andrey
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Can't wait to return."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    A friend and I went to the Grand Paraiso on the recommendation of a family member and they were right. Loved the fact that it was adults only. There were mostly couples but those of us with friends and family membes did not feel like the odd ducks. Hotel: Except for the Welcome area which is not tastefully decorated, the remainder of hotel is fabulous. […] There was always someone around to assist in any area of the hotel. I really enjoyed that there were quiet areas and also places where adults could enjoy the pool, play water games and listen to music a little louder. Food: Surprisingly buffet food in mornings and afternoons were slightly better than formal restaurants. Would love to give the pastry chef a big hug. Loved the small desserts, much better than big slices of cake. Rooms: Beds were extremely comfortable. Bathroom was spotless. Lying on swing on private balconies allowed you to relax out of the sun. Fun: It's not usually my taste, but the nightly shows were actually enjoyable. Especially Wednesday night salsa outside. Staff: Someone has chosen the right group to entertain the guests. Daniel, Augustin, David were fabulous and their personalities were never intrusive. Read more
    Genuine Expedia guest review
    Other trip
    May 14, 2012
    Kimberly
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Very happy at the Iberostar Grand Paraiso!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Super friendly staff - everyone there really wants you to have an enjoyable stay. Unfortunately, not everyone's English is the best, so sometimes you had to talk to a couple people in order to get what you needed. Resort itself if beautiful and they work incredibly hard to keep it in tip top shape. The food is good, certainly nothing out of this world, […] but I was always satisfied. Beach was very nice and when we were there it was never any problem getting seats in desirable spots. A super, relaxing vacation and would definitley consider it again. Read more
    Genuine Expedia guest review
    Other trip
    May 14, 2012
    A Traveller
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Amazing time at the Grand"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Had an amazing time at the Grand. Everything was impeccable - the property, staff, food and weather. There is NOTHING that I can complain about except that we had to go home at the end of our stay. We are looking forward to returning.
    Genuine Expedia guest review
    Other trip
    May 13, 2012
    A Traveller
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "IMMACULATE RESORT AND AWESOME SERVICE!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    My husband and I came here for our Honeymoon and I would not change it in any way! The service is SUPERB! You are treated like royalty here! The hotel is IMMACULATE and food is great but skip the Gourmet Restaurant. Portions were small and nothing that you couldn't get at the buffet. Pool Bar was awesome! Lot's of other couples and older people so it […] was very relaxing and full of very classy people! We walked around the Lindo/Maya and WHEW! What a difference! They definitely don't cater to you there as much, kids everywhere, and probably would never ever stay there after being in the Grand. The resort is just huge in general. I saw other reviews that were saying it was "too big" but I don't think so at all. Rooms are spacious. We did have a problem with our toilet and shower door but they fixed it in 10 minutes! Overall, I would HIGHLY recommend!!! I think Iberostars in general are good trusted resorts!!! :) Read more
    Genuine Expedia guest review
    Other trip
    May 9, 2012
    Honeymooners
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Beautiful Resort"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Beautiful, clean, resort with plenty to do...I would say though that the Grand is not much of a party atmosphere, but if you want that, you will find it on the Iberostar property at the resorts next door to the Grand which guests of the Grand have fully access to.
    Genuine Expedia guest review
    Other trip
    Apr 25, 2012
    A Traveller
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Not good for Tennis"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Tennis was weak cost me extra to bring my tennis gear on flight and no program even tho they said there was one
    Genuine Expedia guest review
    Other trip
    Apr 24, 2012
    A Traveller
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Exceptional hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was exceptional, the food was superb, and the hotel staff were more than helpful and extremely courteous.
    Genuine Expedia guest review
    Other trip
    Mar 13, 2012
    A Traveller
    US

    Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Fantastic resort with something for everyone"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This is a beautiful restful resort with better than average food for an all inclusive. We were there for Superbowl therefore it wasnt crowed since most Americans dont travel that time of year. The rooms are extremly comfortable, newly designed and done tastefully. The ala carte restaurants are okay but truthfully no one goes to an all exclusive for […] the food. We felt the price was very fair considering how much the resort has to offer. Amazing pools and places to have wild fun or be perfectly quiet. There are more younger people considering it is at the higher end of cost for this type of resort which makes it more fun. Read more
    Genuine Expedia guest review
    Other trip
    Feb 8, 2012
    A Traveller
    US
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      • Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
      • Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen
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      • Iberostar Grand Hotel Paraiso All Inclusive - Плая-дель-Кармен
      • 이베로스타 그랜드 호텔 파라이소 올 인클루시브 (Iberostar Grand Hotel Paraiso All Inclusive) - 플라야 델 카르멘
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      • Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
      • Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
      • Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
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      • Iberostar Grand Hotel Paraiso All Inclusive - פלאיה דל כרמן
      • Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
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      • Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen
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