"skip this hotel if possible"
If I have choice, I will not stay this hotel againGenuine Hotels.com guest review
"Don't expect too much"
I read the reviews and for the most part I believe they're correct, maybe just a bit overrated. The building is actually a student housing that doubles as a hotel during the summer vacation. Most of the staff look like students working to make an extra buck in the summer. I've stayed there with my wife for 2 nights while visiting Ottawa and the place […] was good, but we'll probably spend some extra money and stay elsewhere the next time. Read moreGenuine Hotels.com guest review
"Great price. Great service."
No WiFi on most floors. Great breakfast. Great service.Genuine Expedia guest review
"This Hotel/University, can not be beaten."
Located a 20 minute walk along the canal to downtown Ottawa, or a $10 Taxi ride. I have to rate this facility very highly. From check in to out, the staff could not do enough to help. The two bedroom suite whilst simply furnished was spotlessly clean. WouldI I stay again? At the rates that I payed I will stay no where else.Genuine Hotels.com guest review
"Bad service staff."
We booked four rooms and only one room had AC working. The room temperature was 84F. They only offer us two fans. We ware told by front desk nothing they can do about it, either take it or leave.Genuine Expedia guest review
"everything was good"
Liked the hotel and the greenery and trees around the hotel. The breakfast was also good with variety of options. We always used bus no 5 to go around and the frequency was also good.Genuine Hotels.com guest review
"Good place for family"
It would be a perfect stay if there was queen-size bed instead of double-size in each room.Genuine Expedia guest review
This is a university residence hall, converted to hotel during summer months. This has been done for several years, therefore one woud expect the service to be streamlined, however, howveer on day 1 we were give room in which, after opening the door, we saw there were already people. Then we were given another room, which we could use only on one night. […] On second night, we had to switch to another room. While this was not good experience, especially after long travels, rooms were clean and continental breakfast was good. Read moreGenuine Hotels.com guest review
excellent value for the money. very close to major locations.The room was a little hot and uncomfortable (25 C), but, can't complain for the money. It was half of any other place !Genuine Hotels.com guest review
"Comfortable and private"
I really enjoyed my stay. The hotel staff was professional and courteous. The hotel was clean, the room was clean and the bed was comfortable. In addition, I love having a two-bedroom suite. The hotel is located off the main road, which provides a level of privacy, and there are areas where you can just step out for a breadth of fresh air, without breathing […] fumes from passing vehicles. I was totally satisfied with the value I got for my money. I will stay in this hotel again. Read moreGenuine Hotels.com guest review
Very pleasant setting, convenient to central Ottawa.Genuine Expedia guest review
"Not a Hotel but a university hostel"
I went there with my baby. I need to warm milk in the night times. The microwave in my room was not working. The lady in the frontdesk did not bother to replace the microwave in my room. Shame on her. This is not a hotel. This was more like a university hostel. Ppl stay there only because this hotel is located a couple og miles away from the US Con […] sulate. Read moreGenuine Expedia guest review
A good stay. Enjoyed the room setting, the continental breakfast and the view. Nice having a fridge and microwave available. However, missed not having a coffee maker. Also, the bathroom sink was very slow in draining; clogged to a degree.Genuine Hotels.com guest review
"Ottawa tulip festival visit"
A clean, covenient place to stay - no frills but easy on the pocketbook.Genuine Expedia guest review
"Great option for the cost"
If you are on a tight travel budget, this is probably the best option you have. You get the basic needs for your travel- quiet location, quiet neighboring rooms, free continental breakfast, spacious air conditioned room, and close to downtown Ottawa. I have seens many guests with small children. Bed is ok, (acceptable) - don't forget what you are paying. […] I am a bit concerned about pets (dogs and cats)- in case you are allergic to pets. I have seen guests with pets- not sure if there are separate rooms for guests with pets. Other than that, I am very happy with the accommodation. Read moreGenuine Hotels.com guest review
Stayed for 3 nights. Very happy. Convenient location to downtown ottawa and bus station. Will stay there again.Genuine Hotels.com guest review
"Not too bad overall."
It ok for younger generation.Genuine Expedia guest review
"S P U Resicency in Ottawa"
They did not have extra facilities but room was clean and big enough with dinning area. For the price, it was pretty good for me.Genuine Hotels.com guest review
enjoyed my stay.Genuine Expedia guest review
"excelent friendly godly"
perfectGenuine Expedia guest review
"Had a great time there"
It was a very good place to spend some time with family..Genuine Expedia guest review
"Good value for the budget traveller"
Geat value for the priceGenuine Expedia guest review
"St. Pauls University - Montreal"
Great suite. Mattress was a little inferior - springs weren't the best. No mattress cover so the bottom sheet was right against the mattress. Not very hygienic. Bathroom floor still had dubious looking hair from last customers. Otherwise, good.Genuine Hotels.com guest review
"St. Paul University Residence & Conf. Ctr-Ottawa"
Clean, utilitarian rooms; quiet; friendly desk staff; close to bus line and easy walk to small restaurants. Came to Ottawa for the Tulip Festival, and to visit Parliament and museums. Simple but adequate breakfast 7am-10am. Microwave and refrigerator, but no coffee maker.Genuine Hotels.com guest review
"convenient to ottawa"
Very pleasant stay, staff very friendly and helpfulGenuine Hotels.com guest review
"Good Place for Short Stay"
Student hostel standard. Simple interior. Not very comfortable and narrow beds. Difficult to find using a GPS only. Clean inside, nice and helpful staff. Rather close to the downtown area. My overall impression was positive.Genuine Expedia guest review
"Simple, clean - beats other budget hotels"
We were a party of four. The two bedroom suite offers privacy that other hotels don't. Very simple furnishing. Full size fridge and microwave provided. Dining table. No lounge area within the suite which might have been a nuisance had we stayed longer then two days. We appreciated the cleanliness and complimentary breakfast. Staff nice and helpful. […] I would stay here again. Much better than other budget hotels that often feel dirty or substandard. At $82 a night I could not complain! Read moreGenuine Expedia guest review
"Good environment of the hostel"
I only stay there for one night, but there is a really good hostel that I had ever seen, convenience location, good quality of hotel service, very cleanliness of room, everything is good in there, I will stay there next time if I travel to Toronto.Genuine Hotels.com guest review
"Friendly and professional staff"
Our stay was pleasant, although the room got warm as the A/C did not work well. The shower curtain looked a bit "discouraging" with a solid rust stain on the bottom and the towels had an unpleasant odor (maybe bleach?) -bring your own-. Some of the bed-sheets and covers had holes on them, but they were clean. Regardless, we were pleased with the place, […] I think the price was great and the staff was super helpful and professional. The breakfast consisted of fruits, bagel/bread, a variety of cereals, yogurt, coffee. The place is definitely not in downtown, but the bus stop is a minute away so we could get to different parts of the city; or a half an hour walk can take you to Parliament Hill. The Canadian Museum of Nature is about 10 minutes walk. I do recommend this place...and I'd stay again should I return to Ottawa. Read moreGenuine Hotels.com guest review
"SPEND THE EXTRA MONEY AND STAY ELSEWHERE!!"
Only two pros about this hotel: the price and the friendliness of the staff working the check-in counter. Everything else is a major con. My swipe cards didn't work. The room stunk, bad. The beds were incredibly uncomfortable (like sleeping on a wire frame). The water pipes made a banging noise all night long. There were no full-size bath towels for […] showers. The bathroom sink was incredibly clogged up: I had to wash up in the kitchen sink instead. Just a terrible experience. I don't understand how anybody could enjoy staying at this hotel. I strongly recommend spending an extra $30 and staying somewhere else. This hotel is a major disappointment. Read moreGenuine Hotels.com guest review
staff were very good. no hair bloweror phone in room.difficult to find actually a dorm on a univrsity campus.improved signage would have helped. good stayGenuine Hotels.com guest review
"Nice hotel, quiet, not too far from attractions."
Visiting Ottawa was great. The hotel room was comfortable. All attractions were nearby. With a GPS we were able to get around. We loved Byward Market and especially seeing the Parliament Buildings for the first time and the changing of the guard. Lots of great places to eat and drink. Loved site seeing and just relaxing at hotel. My son loved having […] the exercise room. It was great to just be on holiday and have a few relaxing days from everyday life. We enjoyed Ottawa. Just wish we had more time to visit all museums but there is always next time. Read moreGenuine Expedia guest review
"All five stars"
Highly recommended. Close to perfect. Only thing is it is not at the side of the road. May need to ask someone to find it.Genuine Expedia guest review
Excellent value for the money. Palace was clean, confortaeble, 5 minutes drive to downtown. Excellent if only used for sleeping.Genuine Expedia guest review
The mattress of one of the two beds in my room was lumpy. The computer in the lobby was not functioning for the duration of my stay, although I was promised it would quickly be repaired. On the good side the staff were very helpful and friendly.Genuine Expedia guest review
The shower drain was cloged in one of our rooms. On the other one the air conditioning did not work.Genuine Expedia guest review
"Excellent (Lucky) Choice"
A bit tricky to find (on St. Paul Univ. campus). Excellent suite, helpful staff, walking distance to downtown, museums, interesting neighborhoods and necessity shopping. For a longer stay, bring dishes and cookery; full kitchens and laundry are on site. Quiet, safe, immaculately clean. Breakfast is hotel-standard. Overall, an excellent choice -- especially […] for the price. Read moreGenuine Hotels.com guest review
"Great location just outside of downtown"
After wandering the halls of the college campus trying to find the residence, we eventually did, where we were greeted by a lovely receptionist who made us very welcome, and the check-in process was very easy. We got settled to our room, enjoyed the laundry services and just made it to the free breakfast the next morning before the 10AM cutoff. I would […] definitely recommend this hotel to anyone travelling to Ottawa. Read moreGenuine Expedia guest review
"The best hotel / hostel in Ottawa"
Like everytime we had a great time on our last stay! Thanks to everybody there!Genuine Hotels.com guest review
very goodGenuine Hotels.com guest review
"The price was right"
The sink in our bathroom was completely plugged. The shower leaked, with only a flimsy curtain to keep the water off the floor. The toilet ran all night. We reported these issues. The breakfast room was a jumble and they ran out of knives. But the price was right and it was central and convenient.Genuine Hotels.com guest review
"An affordable stay"
When one stays at a university residence, you're not expecting five-start amenities. Given that, the room was clean, comfortable and met my wife's and my expectations. The only recommendation I would make is to upgrade the towels. I would not image that to be a high-cost item.Genuine Hotels.com guest review
"nice place to stay"
nice and clean rooms and i like that they have two separate rooms and a small table in the middle..the price is good as well and the continental breakfast is awesome!Genuine Hotels.com guest review
"Great place to stay"
Friendly staff, rooms are clean and breakfast was great. Don't forget to bring utensils and dishes as there are none in the rooms if you plan to prepare meals there.Genuine Expedia guest review
It's very suitable for family vacation to stop for 2-3 daysGenuine Hotels.com guest review
"Very pleasant stay"
We stayed 3 nights and were very satisfied with our accommodation and the overall experience. The staff were friendly and helpful; the rooms were clean and the location was great. The breakfast was basic but adequate. This was a great choice and we will return.Genuine Expedia guest review
"Great place for families"
Have two rooms made it easy to travel with my Dad. The place was very nice, people friendly, central location. Downsides were no wifi in rooms, just in lounge, basic breakfast, bed was good but used!Genuine Hotels.com guest review
"not too good"
It is NOT a Hotel it's a Student Residence, the beds are small for two adults, the A/C didn't work well, the parking spot capacity in front of the Residence it's Reduced and must parking two blocks far .Genuine Hotels.com guest review
"One night in Ottawa"
Hotel was located just outside the downtown. It's a very quiet campus location. The amenities are basic but it did provide a nice continental breakfast. We'd stay here again. it's great value for money compared to other downtown hotels.Genuine Expedia guest review
"cheap clean quite"
great location considering the price, continental breakfast was good, overall great value for ,money, 20-25 min brisk walk to parliament hillGenuine Expedia guest review
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